Apollo Insurance Services Review

Suitable for?

Service with a smile.

Apollo Insurance Services seems to hold true to the old-school value of the customer is always right, and that shines through all of the interactions you’ll have with this company. Apollo Insurance Services really puts the customers first. So, it’s an ideal fit for people who are tired of being told what they have to do or of being treated as secondary in the home insurance process.

Apollo Insurance Services is also very good at explaining things, including terms used during negotiations and on the home insurance policy itself. This helps you to have a better understanding of the terms being discussed and puts you at a greater advantage to negotiate with home insurance providers. It's just another way Apollo Insurance Services puts the focus on customer satisfaction.

What Coverage Includes

Apollo Insurance Services offers comprehensive home insurance coverage from big-name partners with a wide variety of options for homeowners to choose from. Some partners include Safeco Insurance, First American Property & Casualty Insurance Company, and Progressive Insurance. The most basic plan has coverage for a limited number of items if you just want the bare minimum coverage. There are other types of coverage plans, as well. For example, specific coverage and broad coverage. Here's a breakdown of everything Apollo Insurance Services has to offer:

- Basic Coverage

The most basic coverage offered by Apollo Insurance Services protects against natural disasters like fire, lightning, explosion, windstorm, hail, and other causes of loss referred to as hazards or perils.

- Broad Coverage

Apollo Insurance Services also offers broad coverage, which includes a larger list of hazards. See the specific policy to get a better idea of what’s included and what’s excluded.

- Specific Coverage

Specific coverage plans refer to a home insurance policy that covers property against direct loss arising from any cause that's not specifically mentioned in your policy as not being covered. In other words, it covers everything except the listed causes.

- Insurance Coverage in Detail

Property and personal property damage insurance cover any repairs you need to make to your home in the event of one of the covered perils occurring. It also covers repair or replacement of personal items due to one of the perils. This can include items found in your home, such as jewelry, computers, cameras, and more that belong to you or others who live in your home.

Medical payments insurance covers expenses that are accrued due to an injury that occurs to someone else while on your property. It may also extend to the sidewalk or alleyways near your home.

Finally, additional living expenses or loss of use coverage is another category of insurance that covers certain expenses. If your home is damaged and requires renovation due to one of the listed perils, this policy will cover your living expenses during the time that your home is uninhabitable.

• Property
• Personal items
• Living expenses
• Liability (injury to others)

Additional Coverage

Apollo Insurance Services is not a direct home insurance provider. Instead, it is a service with experience and licensed agents that work with a network of insurance providers. The goal is to get you the policy you want for a price you can be happy with. So, Apollo Insurance Services is somewhat of a middle man.

As such, Apollo Insurance Services does not specify what additional coverage policies are available. That is determined by the individual partner home insurance company you ultimately sign with. There are several additional coverage plans that are generally offered, including:

• Precious jewelry
• Expensive computer equipment
• Artwork
• Musical instruments
• Personal property extended coverage

Application Process

Apollo Insurance Services has an easy online application form. You’ll answer a few short questions and get a quote immediately from multiple insurance providers. That’s the beauty of a system like Apollo Insurance Services. One application form, multiple options instantly.

You can browse the search results and choose a home insurance provider to work with personally. Then, you'll fill out that specific application process and continue the policy processing directly with the home insurance provider.

Discounts

As with the additional coverage options, Apollo Insurance Services does not specify which discounts are offered. Instead, the partner home insurance providers will stipulate specifically which discounts are available to you based on their individual terms and your policy.

The good news is there are lots of discounts available from partner sites. Some of the more common ones you'll find include:

• Home security and other protective devices discount
• New home or remodeled home discount
• Green home or devices discount
• Bundling insurance plans discount
• Less than 10 years old discount
• Higher deductible discount
• Pay your bill in full discount

How Safe Is It?

Apollo Insurance uses strict security measures to protect all personal information from any misuse or unauthorized access. Some of the measures include secured files, digital safeguards such as firewalls and encryption software, and building security protocols.

Claims & Customer Support

According to the Apollo Insurance Services website, the service is legally allowed to take 30 days to investigate a claim according to the Unfair Claims Settlement Practices Act. This is the official policy, and some claims can take that long to reach a settlement. But frequently, Apollo Insurance Services will wrap up the process in less time.

What’s more, most Apollo Insurance Services partners offer a 24/7 claims department that you can call anytime to make a claim. Many also offer online claims if this is easier for you.

You can reach an Apollo Insurance Services customer support rep via phone or fill out the online contact form directly on the site. Apollo Insurance Services also encourages customers to come down to the office if they want a more hands-on approach to customer care.

Phone:

1-800-426-1088

Sales Hours:

M – Th: 8am – 6pm PT

F: 8am – 5pm PT

Service Hours:

M – F: 8:15am – 4:45pm PT

Address:

13920 City Center Drive

Suite 220

Chino Hills, CA 91709

Summary

Apollo Insurance Services is a modern-day home insurance provider network that upholds the values and ideals of yesteryear. With things like customer satisfaction, personal attention, and honest agents, Apollo Insurance Services strives to put the customer first in every interaction. It still works in this 21st-century environment, though, by offering online rate quotes, an easy application process, and a helpful FAQ section.