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OpenRoad Lending Review

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Reviews 1,775

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BestMoney Staff
Bestmoney Staff
Jun. 16, 20224 min read

OpenRoad Lending summary

OpenRoad Lending provides auto loans and refinancing deals from a variety of different lenders throughout the US.

Pros

  • No charge for making an application
  • Receive offers within minutes

Cons

  • Minimum income of $1,500/month needed to apply
  • No refinancing of commercial vehicles, motorcycles or RVs
OpenRoad Lendingat a glance
3.8

Editorial score

Online experience

Online application but no learning resources

3.0

Customer services and support

Limited ways of reaching lender

3.0

Loan Types

Offers most loan types

4.0

Repayment Flexibility

Offers multiple repayment plans- but no special repayment programs

4.0

Eligibility (credit score)

Accepts all credit types

5.0

OpenRoad Lending OpenRoad Lending View Rates

Suitable for Whom?

OpenRoad Lending is for people with a reasonable credit score, of at least 500, and a monthly income of $1,500 and above, looking for to improve their current car loan.

If you are paying high interest on your car loan and are looking for lower rates, OpenRoad Lending claims to offer the most fitting match possible. This means that it puts you in contact with the lenders who suit your situation and requirements.

Features

After applying online, OpenRoad Lending will tell you what kind of loans you are eligible for within minutes. The online refinance savings example explains exactly how it can help you save on your car loan, with the potential to save up to $100 a month.

Other important features include a free credit score and free credit repair consultation. There are other free features like auto insurance quotes and free loan application when submitted through the website.

Pros and Cons

OpenRoad Lending has a number of key features that stand out:

  • There are no application fees involved in applying for a loan online, meaning there is no upfront payment.
  • Response time is good and the customer service team is available to answer any queries.
  • Find out within minutes of applying whether or not you are eligible for a loan.

However, there are a few things that you need to know before applying to OpenRoad Lending:

  • There are no loans for commercial vehicles, motorcycles, Daewoo, Smart Cars or Isuzu vehicles.
  • hat support and the customer care is only available between 8am to 7pm Monday to Friday.

Application Process

The online application process is quite simple and takes just a few minutes. After filling out a very basic form, OpenRoad will get in touch with you to discuss your options. Keep in mind that certain requirements need to be met before you apply:

  • Minimum monthly income $1,500, not including income generated from Uber or similar Taxi services.
  • The financed vehicle must be no older than 15 years.
  • The vehicle must have done less than 160,000 miles.
  • Refinance is not available for the models of vehicles which are no longer being manufactured.
  • A $5 to $80 state transfer fee charged by states for titling and transfer will be charged depending upon the state in which you reside.

After applying, a service representative will contact the customer to offer assistance and the entire process normally takes a few days.


Loan Types and Terms

OpenRoad Lending  is not a direct lender, but rather puts you in contact with a lender according to your needs. The loans offered are available for a period of 36 months to 84 months. The minimum loan amount is $7,500 in most states and a maximum loan amount of up to $100,000 can be applied for refinancing. The most popular loan type from is Car Refinance. The following documents are required for refinancing:

  • Proof of residence, for address verification
  • Proof of income, to show you are making more than $1,500 a month.
  • Vehicle title

Repayment Options

The loan period can be decided depending upon your requirements as well as the amount you can afford to pay in your monthly payments. There are late fee charges if the loans are not repaid on time. There is no prepayment of loans and the benefits will not be there if the loans are paid in advance.

How Safe is It?

Applying for a Loan with OpenRoad Lending is safe and your confidential information that you share is completely secure.

Help & Support

OpenRoad Lendingcan be contacted toll-free on: 1-888-536-3024. Customer service representatives are available Monday to Friday, 8am to 7pm CST.

Summary

OpenRoad lending is a fast growing company that offers car refinancing at competitive rates and has some good features that could help an average car owner looking for some savings. Free and added features can certainly be helpful. It is worth considering OpenRoad Lending if you are looking for an option to get your car refinanced.

OpenRoad Lending OpenRoad Lending View Rates

Physical Address

555 N. Beach St. Ste. 4100

Fort Worth, TX

76137

BestMoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

OpenRoad Lending
OpenRoad Lending
ExcellentReviews 1,775
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Trustpilot reviews

See what some costumers are saying about OpenRoad Lending
OpenRoad Lending
ExcellentReviews 1,775
on
Excellent
79%
Great
11%
Average
1%
Poor
2%
Bad
7%
  • author
    Jackie M.
    Jan 01, 1970
    Open Road Opens Door to Opportunity

    Sara Stewart provided excellent customer service. She was thorough, encouraging, patient and professional at all times. Thanks to her and Open Road Lending I will now save almost $200 a month on my car payment and have the opportunity to improve my credit scores. Thank you Sara and Open Road Lending!

    ...

  • author
    Nicole Nelson
    Jan 01, 1970
    My interest rate is over half what it…

    My interest rate is over half what it was, good company to refinance an existing loan.

    ...

  • author
    Melissa
    Sep 22, 2022
    Great savings

    OpenRoad saved us more than $20,000 in interest alone, not to mention our monthly payment. The application process was very easy. We highly recommend them.

    ...

  • author
    Dwight B
    Sep 16, 2022
    The process was seamless after…

    The process was seamless after completion of the application process.

    ...

  • author
    Elaine Landis
    Sep 16, 2022
    Great people working to save you money

    Everyone was super friendly and helpful. They would send me text messages to check for new emails they had sent and made sure there would let me know when they received paperwork and what they still needed and the deadline to have it in.

    ...

  • author
    Amanda Penalva
    Sep 12, 2022
    I'm glad I used open road to refinance…

    I'm glad I used open road to refinance my car. Alan was very helpful and patient with me. He was able to get us a better deal. 😊

    ...

  • author
    Ted Muller
    Sep 12, 2022
    I used OpenRoad Lending once before

    I used OpenRoad Lending once before, and the process was easy, so I knew this experience would be the same. They handled everything, making it almost effortless. Any time I had a question, Jessica Balanga was always quick with an answer or solution. They saved me quite a bit on my car loan, and I would definitely recommend them!

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  • author
    claudia Rodriguez
    Sep 09, 2022
    Highly Recommend

    The whole refinance process went smooth Maria Martinez was very knowledgeable and helpful throughout the whole process. I definitely got a better apr and lower monthly payment for my car. I am so grateful for Open Road Lending I highly recommend.

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  • author
    Shanee Crowley
    Sep 07, 2022
    This was a very quick and fast process

    This was a very quick and fast process. The staff was very helpful and informative. I appreciate Robert so much! Thank you so much.

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  • author
    Rosalind Bailey
    Sep 02, 2022
    Grace and mercy!

    Thank you so much openroadlending! I couldn’t afford to pay for my car because the interest rate was so high. It was messing up my credit. I found them on credit kramer. Now I’m able to get caught up on my other bills. You saved my life moving so quickly in approving my loan. You are the BEST…

    ...

  • author
    Victoria Glover
    Aug 31, 2022
    So easy!

    As soon as I applied, I had a loan specialist, Adrian, calling to help me out. He was extremely patient and helpful in alevery way. He told me exactly what I needed to do and always seemed to be available when I had a question. Thank you so much for helping me save with a refinance loan!

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  • author
    Tanya Autry
    Aug 31, 2022
    Overall the experience with refinancing…

    Overall the experience with refinancing was good. There were something areas I felt like they we're asking a little bit to much nut then again they are lenders. When it comes to explaining things such as signatures on paper that could have been explained a bit better. Some of the process was a bit overwhelming. Again, the overall experience was good.

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  • author
    Dwight Prentice
    Aug 29, 2022
    My wife and I was tired of paying a…

    My wife and I was tired of paying a high car note, so we decided on refinancing our car,so we decided on open road lending,who was very quick on helping us make the change,our loan agent Jestiny Watkins was very helpful, patient and always professional,she was on top of her game,thank you so much for all of your help,it has been a real experience.

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  • author
    Jose
    Aug 29, 2022
    I found them through CreditKarma

    I found them through CreditKarma. Having just been turned down for refinancing from my credit union, I figured I might as well give it a shot. The banner did say prequalified. I wasn't expecting them to be able to lower my rate without egregiously extending my terms, but they did! 7% lower, a $65 savings per month, and only 2 more months on the term! I could have gone with a lower rate, a longer term, or more savings a month as they had other term and rate options available, but this is what I felt I was most comfortable with. The process being done through text was extraordinarily convenient. I've already told a couple of friends to try it out!

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  • author
    Charles H Ferguson
    Aug 29, 2022
    This was absolutely the fastest and…

    This was absolutely the fastest and most professional process I have worked with in a long time when it comes to dealing with a car of any type ….I had the opportunity to work with Wendy Sloan who took great care of me from start to finish and days after the process closed I highly recommend anyone that is looking to save money on monthly payments or to decrease your APR % give these guys the opportunity to work for you they will not disappoint again thanks for everything Wendy Sloan

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  • author
    George
    Aug 29, 2022
    I was able to refinance my car loan and…

    I was able to refinance my car loan and add on a car warranty to cover any major repairs and still save $108 on my monthly payment. I'm very pleased with the service that I received.

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  • author
    Dionne D.
    Aug 29, 2022
    Pleasurable Experience

    I had a pleasurable, easy experience dealing with OpenRoad Lending. Their customer representative was polite and made the process of getting refinanced a smooth process. I am pleased with my new loan amount to pay off my loan. Highly recommended to others seeking lower rates!

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  • author
    Zachary Burson
    Aug 27, 2022
    Refinance simple and fast.

    I submitted my refinance application on a Saturday. I got the approval Saturday afternoon. Got a phone call Monday morning. They told me everything they would need me to send them. They sent me an email with the list of documents they needed incase I forgot anything. They also sent me an email with a link to digitally sign documents they needed signed. There was 3 documents I had to print and sign. 2 of the papers required a notary. Once I scanned and sent them digital copies of those documents they emailed me a FedEx shipping label to mail the original documents to them. Once they received everything they sent it to final review and once it cleared final review they sent the check. Everytime I talked to them on the phone they were polite, curtious. I highly recommend them. Very professional company.

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  • author
    Serenity cross
    Aug 25, 2022
    Excellent service

    Thanks Mona Johnson for all your help. Everything went smoothly she answers all my questions.

    ...

  • author
    Bertha J Cisneros
    Aug 24, 2022
    Our experience with OpenRoad Lending…

    Our experience with OpenRoad Lending was very superior to other lending agencies we have dealt with. thanks OpenRoad for all of your assistance/

    ...

  • author
    Deborah Parr Kline
    Aug 22, 2022
    I can not express my gratitude enough…

    I can not express my gratitude enough to the person that helped me with my refinance. It was easy she kept in touch everyday to make sure I knew what needed to be done next. Very professional. I have to admit I was sceptical about it at first they use text messages and just real personal but I came to find out I liked the personal feel cuz it kept me from being out of the loop on my loan. I just loved my whole experience.

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  • author
    ALANDRA GRADDY
    Aug 18, 2022
    The process was quick and easy

    The process was quick and easy

    ...

  • author
    Pop Pop
    Aug 12, 2022
    At first I was skeptical about…

    At first I was skeptical about refinancing my current loan l did not think it would be approved but it was. Tori was amazing from start to finish. Made sure I submitted all my documents in a timely manner. I received all my paperwork to sign of matter of days. Thanks to open road I’m saving money. Thanks again to Tori.☺️☺️

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  • author
    B Gunes
    Aug 11, 2022
    Don't fall into their trap

    Don't fall into their trap. They send you pre qualification letter, but don't lose your time, they won't approve you they won't even notify you about your application status, and your credit will hurt for no reason, so it doesn't worth at all!

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  • author
    Slvrwolf
    Aug 04, 2022
    Don't waste your time

    The only reason I am giving 1 star is I can not give 0. Worst company to try and get a car refinance. I was assured I had the loan and then after running around to get all the paperwork printed and notarized from my co-borrower and myself I was told the loan expired. After contacting them again the rep said no worries you are still approved we just have t run you credit AGAIN just to get denied without explanation. NOTHING changed on my credit. SO if you want to go for a company that will give you the run around call OpenRoad Lending if not RUN!

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  • author
    Ariana Leon Garcia
    Jul 28, 2022
    Bryce was amazing and very friendly…

    Bryce was amazing and very friendly super helpful. I can’t thank this company enough. After Getting denied by many companies open road lending help me save over 140$ in my car payment

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  • author
    Thomas Davis
    Jul 23, 2022
    Tim was very helpful

    Tim was very helpful, patient, and attentive to my needs. This was a very pleasurable experince!

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  • author
    Bangerzz YT
    Jul 20, 2022
    Very easy to work with

    The process was very straight forward, easy and Jonathan was extremely helpful. I’d recommend Open Road to anyone looking for a better financial situation in regards to your vehicle loan. Dave from Maine

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  • author
    Kathy Mahoney
    Jul 14, 2022
    OpenRoad has helped me get my finances…

    OpenRoad has helped me get my finances back on track by saving me money on my car loan. The interest I am saving is amazing. The people were all helpful! Give it a try!

    ...

  • author
    Larry Abron
    Jul 07, 2022
    Great Service

    I am very happy with how smooth the process was. From the start, they made it so easy for me. Jonathan was great. He answered all of my questions and explained everything. This was a great experience.

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  • author
    Frances
    Jul 07, 2022
    This was the easiest process to…

    This was the easiest process to complete from start to finish. I have already recommended people to apply. And the savings that I am receiving is a blessing , especially with the economy in the situation it is.

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  • author
    SHEHERAH
    Jul 05, 2022
    Lifesaver

    Mrs. Savannah was so helpful through the whole process and make a great transition. Open road is a good company to deal with.

    ...

  • author
    Samuel CrosbyII
    Jul 05, 2022
    Great Experience

    Cristal Bayona assisted me and walked me through the process. Although I was not able to save as much as I expected, I was able to save enough that it makes a difference. I would definitely recommend OpenRoad lending as they are very professional, patient and efficient. S. Crosby II

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  • author
    Jennifer Ingram
    Jun 30, 2022
    I was assisted by William Destro and he…

    I was assisted by William Destro and he was able to get me a lower payment and lower Apr. The process is so easy and quick. Open Road has helped me out tremendously and I am so very thankful. Plus I didn't have to make a payment for 2 months which helped out alot too. I would highly recommend Open Road Lending to all.

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  • author
    B C
    Jun 29, 2022
    Amazing folks to refinance through

    Amazing folks to refinance through - they were fast, friendly, and we're able to find me a lender who cut my APR by 50%. Definitely recommend !

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  • author
    Omar Martinez
    Jun 27, 2022
    Awesome experience

    Awesome experience. It was easier than i thought it would be. They lowered my interest rate by 12% lowering my payments by $150 a month and saved me $15K on the loan.

    ...

  • author
    Dallas Gibson
    Jun 27, 2022
    Great refi experience with OpenRoad!

    I recently used OpenRoad Lending to refi my auto loan and I had the most pleasant experience doing so. The process was easy and Masina kept me informed throughout the whole process. I would highly recommend OpenRoad!

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  • author
    Matthew Hummel
    Jun 24, 2022
    This was such a great experience

    This was such a great experience! Was incredibly easy, all done virtually or over the phone and was incredibly fast! I was able to apply and complete my refi within 24 hours! Definitely worth it!

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  • author
    Evelyn E.
    Jun 22, 2022
    Excellent service and care

    The agents were very helpful and very prompt in their responses and follow up. I always knew what was happening. Not to mention, they saved me a nice amount each month. I am very grateful.

    ...

  • author
    Jeff Boggs
    Jun 22, 2022
    Fast and easy with great customer…

    Fast and easy with great customer service! Ended up saving over $100 a month and lowered my APR by 9%! Highly recommended!

    ...

  • author
    C.J. Parks
    Jun 21, 2022
    Refinance auto loan

    This was an easy process to complete. I thought it would be much harder but, the consultant walked me completely through the entire process. Saving almost $100 a month during a time of inflation in our country means so much for me and my children. Thanks Lainee Bolton and Open Lending for helping my family.

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  • author
    Sonya Harley
    Jun 20, 2022
    Friendly and efficient

    Friendly and efficient. The process was smooth.

    ...

  • author
    Jody Sykes
    Jun 19, 2022
    Was a good and easy process

    Was a good and easy process. Took less than a week. Thanks Adrian

    ...

  • author
    Chameria Black
    Jun 18, 2022
    Kristi Lucas was the ABSOLUTE BEST

    Kristi Lucas was the ABSOLUTE BEST. She made this process so easy, stressfree, and simple as possible. She was VERY responsive and made sure you understood EVERYTHING. I hope everyone at Open Road Lending is like Kristi!.. Thank you again

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  • author
    Frank Schipani
    Jun 18, 2022
    This is a scam

    This is a scam. They sent me an unsolicited letter to refinance my loan and then, after wasting my time, I found out it was a scam.

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  • author
    Jilma Davila
    Jun 16, 2022
    Thank YOU soooooo much for ALL YOUR…

    Thank YOU soooooo much for ALL YOUR Help Arturo!!!!! This experience has truly been challenging and roller coastery BUT ALL Worth IT Nonetheless!!! It would have been extra challenging and chaotic if I didn’t have Arturo on my side that’s for sure!!! THANK YOU, THANK YOU, THANK YOU SO MUCH! 🙌🤗

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  • author
    Key
    Jun 15, 2022
    OpenRoad Lending saved me money on my…

    OpenRoad Lending saved me money on my car loan and my APR went down. Fast and easy. Julio was great to work with.

    ...

  • author
    Habeb Martinez
    Jun 15, 2022
    They’re the worst company I ever dealt…

    They’re the worst company I ever dealt with they don’t know what they are doing you’re playing with me dodgeball one whole week each time different story

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  • author
    Stephanie Tyrpin
    Jun 14, 2022
    Great all around

    Great experience all around

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  • author
    Amanda
    Jun 10, 2022
    Refinancing was a breeze

    Refinancing was a breeze! They made the process very easy to follow and execute in a short time. I would definitely recommend Open Road Lending!

    ...

  • author
    Suzette Rall
    Jun 10, 2022
    OpenRoad Lending -rate is 10

    Hello, Everyone this a great a opportunity to refinance your vehicle. Process was quick and easy staff were pleasant and courteous. I really like there quick response.

    ...

  • author
    Beverly Patrone
    Jun 09, 2022
    Easy to work with and quick

    Easy to work with and quick

    ...

  • author
    Mandy Caceres
    Jun 06, 2022
    EASY process and legitimate savings

    EASY process and legitimate savings, even with borderline credit!

    ...

  • author
    Robert Guzman
    Jun 06, 2022
    The process was easy and Carlos was a…

    The process was easy and Carlos was a great help.

    ...

  • author
    Melin Hobson
    Jun 06, 2022
    Quick fast services

    Quick fast services, a lot of paperwork but necessary, nice people to work with, and persistent on helping you

    ...

  • author
    gregory robinson
    May 31, 2022
    It was Great

    It was Great, Thank you for your patients.

    ...

  • author
    Cynthia
    May 31, 2022
    My experience with Openroad Lending was…

    My experience with Openroad Lending was quick and precise. My agent was wonderful and very efficient and helpful. My questions and worries was satisfied quickly. And the process was very quick. I would refer anyone I know to Openroad Lending and I will continue to work with them in the future as well.

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  • author
    M Raj
    May 27, 2022
    Awesome, fast, smooth and easiest process

    They do ask for quite a bit of information, but every step of the way, easiest process it can be (even text back documents not always email/scan etc.). The entire process was a breeze....

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  • author
    Smst
    May 25, 2022
    Very easy and simple process

    Very easy and simple process! Sterling butcher was very helpful and always followed up with me on any questions I had. Kept me well informed throughout the entire process

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  • author
    ANTHONY V
    May 23, 2022
    Easy to Refinance with OpenRoad

    After a couple attempts within the last two years I finally got approved for my refinance and now I’m saving about $150 less on my monthly payments. It’s so easy to apply and find out if your approved. The website works great and it’s easy to navigate, the customer service is very friendly and well communicated. Thank You!!!

    ...

  • author
    Kristin Kohring
    May 23, 2022
    How helpful and communicated everything…

    How helpful and communicated everything that we needed to get things completed.

    ...

  • author
    REYNOLDS-BELL, SHARON D
    May 19, 2022
    From the first call to the last it was…

    From the first call to the last it was so easy. I’m 62 yrs old and I’ve had few car loans over the yrs, I’m sorry that I can’t remember the young man who took my call the first time I called in he was great! With Sydney she was so helpful she walked me all the way thought the Process! Always kept me abreast of everything that was going on with emails or a text!!! I can’t say enough about the service I have received! They save me almost 8000 dollars! Woohoo 🥳 Thank you

    ...

  • author
    Michelle
    May 20, 2022
    Excellent customer service

    Excellent customer service! Jonathan Garcia was amazing & walked me through the process step-by-step. Highly recommend them to anyone!!

    ...

  • author
    Cynthia Oestreich
    May 19, 2022
    This was actually pretty easy…

    This was actually pretty easy refinancing my car and made almost 200 less in payments we did all o er the phone and emails all went pretty easy to do and got ot done quick would recommend

    ...

  • author
    Shawn H
    May 18, 2022
    Quick and easy process

    Quick and easy process. Good terms. Payment was originally reduced by $100/month. Once I get added gap insurance the payment was still reduced by $80/month. Best of all was reducing the interest rate 14%. Everything was done via email.

    ...

  • author
    Nicole Gortarez
    May 12, 2022
    Easy fast and awesome experience

    Easy fast and awesome experience, savanaha was amazing and ensured all my questions were answered and discussed all of my options

    ...

  • author
    Veekay
    May 11, 2022
    Excellent customer service and very…

    Excellent customer service and very timely with processing my auto re-finance. Thank you for helping me save money.

    ...

  • author
    Christopher Nicosia
    May 09, 2022
    The experience with Open Road Lending…

    The experience with Open Road Lending was just plain Fabulous!! Kimberly Wood had my loan started and finalized within 14 days total, and if more documents were needed on my end she would call me right away so there would be no delays!!

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  • author
    Dkm
    May 09, 2022
    I had a good experience refinancing my…

    I had a good experience refinancing my loan. My only complaint is that it’s hard to get someone on the phone. I did save 100$ a month and 2% a year. Thanks.

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  • author
    Dumb Batman
    May 06, 2022
    Great service,easy process they were…

    Great service,easy process they were always keeping me up to date on what was going on.

    ...

  • author
    Lilmama
    May 06, 2022
    I got approved to refinance my car was…

    I got approved to refinance my car was juice I was ask to send in all the paperwork they needed I did that. Then yesterday I got a call saying they needed a letter from my doctor saying when I will return to work full time. I told the guy that it depends on my body on when I can go back to work full time .long story short they denied me because I'm on disability .That is really messed up because I'm sure there are people that is on ssi and refinancing their cars with out a problem.

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  • author
    Alexandria J
    May 06, 2022
    The process was very smooth and easy…

    The process was very smooth and easy transition, they were very helpful and finding me the best deal.

    ...

  • author
    Shannon Decastro
    May 03, 2022
    I had a great experience with them everyone that I had contact with.

    I had a great experience with them.It was quick and easy to get everything done.I was always informed on what was going on.I would definitely go through them anytime.

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  • author
    Sara Weeks
    May 02, 2022
    Peter Virgilio helped this process run…

    Peter Virgilio helped this process run so smoothly. Everything was simple from start to finish. Thank you so much Peter!

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  • author
    David Hansell
    May 02, 2022
    Easy process from beginning to end

    Easy process from beginning to end. Uploading documents was a breeze and I was updated at least daily on my status

    ...

  • author
    Jen
    Apr 27, 2022
    Destiny was great

    Destiny was great, they need a lot of info but she helped me through it all. I got a great rate and I’m very excited

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  • author
    Stevie Ann
    Apr 27, 2022
    Mona was amazing.

    Mona was amazing.

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  • author
    Suliana Caldwell
    Apr 26, 2022
    Happy customer!!

    Great customer service and they lowered my monthly payment and got me a lower interest rate even with not great credit!!

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  • author
    LeAnn Riebe
    Apr 26, 2022
    Great customer service

    Mr. Torres had amazing customer service.

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  • author
    customer Marge
    Apr 25, 2022
    Jazz was fantastic with this loan and I…

    Jazz was fantastic with this loan and I want Thank her for making it sooooo easy!!

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  • author
    Abery L Love
    Apr 23, 2022
    Refinanced my car loan with openroad…

    Refinanced my car loan with openroad ,My service rep was Ms Alicia Jones,she was great kept in contact with me during the whole process to make sure i got a great deal Thank You I really appreciate it ,

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  • author
    Sheryl Willoughby
    Apr 22, 2022
    Very difficult

    The process was difficult to follow and the procedure for sending in paperwork was not clear and was not user friendly. They would tell you to call them back when you missed a call but every single time I ever called there was no less than a 30 minute wait. The so called agent handling my claim spoke to me exactly once the entire time. I waited 30 minutes on hold just to be told “oh we are just letting you know your loan is all ready!” I had already received an email telling me that much and then they asked me to call!!! Why???!!! If you are a busy person I don’t suggest using these people. I sent my documents 3 times and even after spending $10.00 at Staples to send them they still said my license wasn’t clear enough. What a pain and very time consuming!!!

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  • author
    Kim Sokol
    Apr 18, 2022
    I refinanced my loan with opened

    I refinanced my loan with opened. The process was fast and simple. The customer service rep Kelsey was in constant contact with me the entire time. I am saving about 100.00 per month. I would highly recommend them. Thanks again

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  • author
    Marisol Mejia-Amaya
    Apr 14, 2022
    They helped me process everything so…

    They helped me process everything so nice and smoothly. I appreciate the patience they had.

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  • author
    Aureus
    Apr 13, 2022
    With the world being what it is today…

    With the world being what it is today it is VERY easy to be skeptical of anyone or anything claiming to be able to save you money. I was pleasantly surprised at how easy it was to refinance my car loan and I am so glad that I did. The process was simple and very straight forward. I simply filled out the paperwork and provided the necessary documents and they did the rest. Sara Stewart, the young lady who guided me through the process was there for me with any questions or concerns I had. She even had a notary sent to my home to notarize a document free of charge after Fed Ex screwed up the delivery of a very important piece of paperwork. I highly recommend using OpenRoad lending if you are looking to refinance your car loan. The process is absolutely PAINLESS.

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  • author
    Sheryl
    Apr 13, 2022
    This was one of the smoothiest…

    This was one of the smoothiest refinancing that I have experienced. Eunias Lopez kept me informed of my next steps and updated me on my progress. Thank you for all your help.

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  • author
    Brooke Trevino
    Apr 12, 2022
    Amazing Experience!

    I have had a couple of loan lending experience and I can say that by far OpenRoad Lending is the BEST!! The person working my loan kept me up to date. They were fast and efficient and kind. I won't go anywhere else after this experience. There are not enough good things I could say about this company and my experience that would do it justice.

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  • author
    Ruben Calderon
    Apr 08, 2022
    Amazing Overall

    Overall a great experience. I was able to do everything all within 1 day, and your agent says in contact with you so if you get stuck or don’t know what to do next! It was quick and easy!

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  • author
    Ann
    Apr 08, 2022
    THEY WERE VERY FRIENDLY AND EFFECIAENT…

    THEY WERE VERY FRIENDLY AND EFFECIENT AND GOT ME A MUCH BETTER RATE!!

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  • author
    Laurie Oakes
    Apr 08, 2022
    I had a good experience the only thing…

    I had a good experience the only thing I would critique would be the lengthy time it took to process the loan. The person whom I spoke with most of time was excellent . He guided me through the process professionally. Thanku Alan Donaldson.

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  • author
    Monica Slivnik
    Apr 06, 2022
    Easy to work with

    Easy to work with and was able to do everything via online and through email communication. Very Convenient!

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  • author
    David Shannon
    Apr 05, 2022
    I would like to thank Julian Smith for…

    I would like to thank Julian Smith for all his hard work in helping me... And also thank Open road Lending for help me also... Without you both I couldn't have got my Vehicle Refinance... Again Thank you so much......

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  • author
    Ebony Jackson
    Mar 29, 2022
    They were great and lowered my interest rate by more than half

    Roberto was so helpful and was there anytime I needed answers on any questions or issues I had and they got my loan approved fairly quickly I would highly recommend them if you're looking for a better rate on your car loan

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  • author
    Joyce Bruns
    Mar 28, 2022
    Thanks to OpenRoad Lending we have been…

    Thanks to OpenRoad Lending we have been able to save $200.00 a month on our car payment! It will really help!! Joyce Bruns

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  • author
    Jeremy Hendrickson
    Mar 28, 2022
    Thank you so much for giving me the…

    Thank you so much for giving me the chance to continue to work on my credit!!! More importantly thank you for getting me out of a predatory loan and seeing that no matter your Credit score... You're still a person and deserve a second chance!!!1

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  • author
    Alexandria Kuykendall
    Mar 25, 2022
    Great company over all

    Great company over all. My loan only took about a week to fund. Love that my loan advisor kept me up-to-date on everything that was going on. Highly recommend

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  • author
    Shane Wycuff
    Mar 24, 2022
    Great experience from start to finish I…

    Great experience from start to finish I was heard and help with promptness Highly recommend open road for your refinancing needs

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  • author
    Jennifer Maxwell
    Mar 22, 2022
    Run Around Company

    Extremely poor communication. Lack of organization. Never return phone calls. Always something new to delay the loan. Proof of income, residency, ID, everything was provided timely on my end but still delay delay delay - 30 days and still no loan just another random email asking for more income verification - after receiving this information a dozen times!

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  • author
    Glenis Brown
    Mar 21, 2022
    OpenRoad Lending is outstanding

    OpenRoad Lending is outstanding. They work wonders on your behalf and they get you a great deal. I am so pleased and grateful for the service I received. Everyone there is courteous, nice, understanding, patient, and knowledgeable. I'm so glad Credit Karma listed them as a resource.

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  • author
    Thomas Parrish
    Mar 21, 2022
    I had them refinance my auto loan

    I had them refinance my auto loan. I was a little nervous about it at first being online and hassles of dealing with the refinance but it was very simple and a very pleasant experience. Would definitely use them again! Thanks OpenRoad Lending!

    ...

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