Auto Credit Express Review

Justin was amazing and helpful and made the whole event painless. very happy with the service.

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Once I got Basswood dealership I was told my proof of income could not be accepted. After being told it would even sent all the paper to them. I was told I had everything I need and would not waste my hour and a half drive to them. I bought my girlfriend with in hope I would need someone to drive the car I drove to back and I would be in my new car. They said we could still get a car but not for me. We would ha e to get her and her mom to sign for it. The payment ended up being alot high. To top it off we are on day four of the car we did get not running. We been late for work and having to find rides to do want we have to do everyday wirh 2 kids and both working. We feel like we been getting the run around about fixing it after being assured we had a really good warranty. We are Not happy with the way Basswood in Fort Payne, AL has been handling our business. We see of things go tomorrow.

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This bank was awesome, I had serious credit issues because of an injury years back. This bank went to bat for me and hit a home run for me. Highly recommended

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Helped get to a dealer/financier to get a car

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Great service

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The process was smooth and easy. I had a quick response with the team I worked with and made the experience as nice as possible. Over all good working with the people I met!!

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Awesome service. They found me the perfect car right away.

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Was easy and guys were great

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This was the the easiest hassle free experience ever and I was able to get into a new car I couldn't believe it. Christian at Uptown in Dallas was amazing seriously...... Thanks again for all your help!!

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To be honest. This new car buying experience was so smooth and painless. Art, the car sales men. Made it so easy. He took care of the whole thing. While him giving me time to test drive the cars. Which, that’s what I like when purchasing a new vehicle. I like to test drive them on my own. Overall, the process was fast, easy and painless. Thank you, Art for helping me with my new car.

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Auto credit express made it possible for me to purchase a vehicle despite my low credit score. I’m so pleased to have given it a try.

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Great service

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They really want you to use their service and don't even tell you they are giving your information to these scam companies that run your credit down. Hard inquiries are from lenders intentionally ruining your credit! Do not go here!

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Sales guy was amazing 🤩 hands down best guy ever.

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Don't have any dealings with you yet so I have nothing to say at this point

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Salesman was excellent made it very easy to drive away on the same day.I will never go to another dealership 5 stars for Safford kia of fredericksburg

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The process was extremely quick and easy. I went to many dealers that claim to look at your future, and not your past. I couldn't get financed anywhere, wasting time and money traveling to different dealers claiming to be able to help while just bringing my credit down even further. I decided to give it one more shot, and literally minutes after applying, they had a dealer who knew exactly what they were doing call me, that same evening I had a great car. Yes I had to pay a high interest rate, and I had to pick between a few cars because of my lack of down payment but Im extremely happy.

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I saw the Ad for Auto Credit Express on Facebook and didn't think much of it but wanted to give it a shot. Within an hour I was in touch with Special Finance guy at Dodge and by the next day I walked out with a vehicle. Thank You AUTO CREDIT EXPRESS!!

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Todd Griffith, the salesperson was their upon arrival and we completed the sales agreement within 90 minutes. The dealer brought the vehicle 25 miles away for my inspection. The entire process took 3.5 hours. Great customer service 👏.

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They made the process very easy for me. They connected me to a dealership and provided me all of the information that I needed to get a car.

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Good Morning, My name is Debra I would like to borrow $1,500 as to I'm moving and need help for a house and movers . I am disabled and need the movers.And it's icy out. I really could use about $60,000 That way I could buy my dream they are asking $49,900 but I will rent get score back up then buy I really need to move today .This house has mold ALOT. But Thank You Looking forward to doing business with you. Happy New Year And my Chiwawa my baby

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The process went really smooth. I was contacted in a timely matter.

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Super easy to use, would recommend to anyone in need of merchandise but don't have all the cash to cover it should consider

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Good I’m just make cdl

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Auto credit express gave me a great insurance policy at the right time that I needed it to purchase my very first car

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Ones it confirmed I pay monthly

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The application was easy and even if that's not helpful they will walk you through it step by step. It was almost effortless.

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I had a wonderful experience !

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Bought a vehicle it wouldn't start the second day and had to exchange it for another vehicle and it had larger tires on the rear of the car I had to get replaced on the second day of purchase. I just had a very bad experience.

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We love our car however I did feel kinda like a bait and switch because when we got there they said the one we already had the numbers for had been sold ..it was used a 2017 but to compensate they got us into a 2022 however the payments were over 200 more than we had planned on.

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Mr Christian, Mr White and Ms Glenda really was a blessing to me in helping get into my vehicle. I have been telling my church about the dealership.

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Auto Credit Express is not a lending company. They ARE a third party company to the car buying process that puts you in contact with dealerships who have a history of being able to find a lender or lenders who have are more apt to work with your particular credit needs. After shopping around for almost a week and having my credit information requested 16 times which reduced my already poor credit score even more Auto Credit Express got me in touch with a dealership that was able to get me into a car that same day. And it is a nice car with a 3 year 36,000 mile warranty. I couldn't be more satisfied with my experience.

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Great experience, hassle free

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I was directed to a "dealership" where I bought my car I'm trying to trade in. I had a horrible experience and I won't go back. They never called me anyway which doesn't surprise me.

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Great service but only to find out after I did everything they kad to keep it and put brakes on it and do an oil change.... they say 7 to 14 days I can pick it up

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I am getting help with improving my credit score

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i don't have a experience

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If you are looking for a place that will do just about anything to get you into a new to you car, truck or just about anything else call Jenny at Gregg Young Chevrolet they will do you right.

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Good customer service and fair price . Happy with the purchase.

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They treated us well.worked with Amber from beginning, her personality and calling us to see if we were still interested got us there, I know she wasn't sales rep Quinton was but that young lady was attentive, and smiled a lot, and knowledgeable about vehicle history, I was completely satisfied after listening to her and seeing her demeanor!

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I felt like the salesman Garret treated me like a family member. I have COPD and he went above and beyond a normal car sale. Because I had leave because of my medical issues he has offered to have me return to show me all the accessories on the vehicle. I would recommend this dealership to anyone that was in need of a vehicle.

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The best experience in my life wit carmax

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I put my information into this website to apply for a loan. What I wasn't aware of was that they would share my information with FIVE DIFFERENT companies who each put in a credit request and gave me FIVE HARD INQUIRIES on my credit. Do not put any information into this website.

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Thank you to Auto Credit Express for clearing the way for my first car purchase in several years!

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Great people to work with

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Took way too long to complete

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I talked with Jon Duncan and he was awesome! Thanks a bunch, Patrick L

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They make it simple to apply and Auto Credit Express is there through out the process.

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Great guys here! Took time to explain and show several vehicles until we found the best car and deal for me. My sales person Andrew was the best, no pressure, just gave info and helped with making my experience awesome!

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Great, helpful, friendly, easy to use & effective!

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I was skeptical but I was approved for a truck! Easy process

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Steve was very knowledgeable about my situation and what kind of features I was looking for in a vehicle. The managers got me approved with my credit score. Very well pleased with the overall experience.

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All the personnel are very accommodating.

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It was a easy process. Kept my down-payment and monthly payment where I said I could afford.

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Need free assistance help

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Real helpful

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Jasion Harris was really good to me throughout the buying process. I really appreciate them helping me get into a newer vehicle.

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God blessed it

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My motor went out

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Thank you for matching me with gregg young!!!

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Good experience!!!! They worked with me to get me into a vehicle.

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Great people help you with whatever you need make sure they work with you

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Gabby was great. She worked with me as I have poor credit. She made the process go as easy as possible. Only complaint is I can't get a response to get a copy of a signed document when we agreed on the price of the vehicle and for part of the deposit they carried me on to get the financing. I will update to let you know how they respond to this matter.

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They deserve a twenty star wonderful sales person wonderful fiancé manager great great service customer service was awesome

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I never imagine you can help me!!! Excellent service!!! THANK YOU

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Great they’re

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Best experience ever!

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Amazing experience. Signed up, they had me paired with a dealership within 2 days! And I drove home a new vehicle on day 3!

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Great fast service. Had me on the road within 2 hours. Fastest time ever, very respectful of my needs.

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This has has been the best experience ever with a dealership. Terrence went above and beyond to make owning a vehicle from a dream to reality. We have had nothing but nightmares with vehicles bought from other dealership but they made this experience feel like a friendship more than a dealership. I will never go anywhere else for a vehicle ever again. We never thought we get such a sweet deal. Just let Terrence work his magic and you'll not be disappointed. Him and his team are the best! Thank you Auto Credit Express for setting this opportunity up.

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Very helphelpful and good service

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Great and fast service. Great customer service. I’m a happy customer

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Application process was very easy

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Customer service was good, the gentleman went above and beyond to help me, he was outstanding

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Darryl at usautosales was awesome, very helpful and I would send everyone there

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Absolutely loved the sales and service at Insta car

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The people here at Mossy Honda made me feel so comfortable and welcomed

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It was a very fast and easy experience thank you for all your help

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This website rocks! I have never had such a pleasant and great experience purchasing a car. All the way from applying on this website to making my appointment with Dick Hanna! This experience has made me a loyal customer to both Auto credit express and a life time customer of Dick Hanna Nissan in Glastone! Thankbyou guys for absolutely everything!

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Great experience. At Nissan auto mall they help me for buying my car. It was excellent.

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All I can say is they were curious and they worked hard get me in my new vehicle.

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Great service, Fast reply time and amazing approval rate in less then 24hrs.

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The group of team member that goes out of their way to help someone who has always had bad luck thanks to them i can finally go back to having my time picking up my kids in a vehicle that is safe/reliable/and dependable. Thank you very much for everything you have done for me

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Miserable experience

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am so much for hear this from thanks so much

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Great staff & no hassle/ no pressure salesman. The process was simple.

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Yes it was paid for.

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Wiz JOCELYN is a great businessman and the bank is awesome they will work with any credit

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As another reviewer indicated in his recent review, Auto Credit Express utilizes a number of unfair and deceptive advertising practices, including false advertising and bait and switch. One thing the reviewer failed to mention is that Auto Credit Express also subjects its applicants to an incredible amount of advertising abuse, commonly known as “spam,” and exposes people to extremely high risk of being defrauded or “scammed.” Here’s how it plays out: Auto Credit Express applicants are required to request and pay for their credit reports including scores before their application can be submitted. After completing the online application, applicants are then redirected to a page with a paywall to complete an order for their credit reports and scores. There is no opt-out option or method of bypassing this page, leaving applicants uncertain if their credit application was transmitted at all. This is extremely problematic for a number of reasons, one of the most troubling being that the credit report order is processed by a not-well-known third-party company. Once in possession of your personal data, this third party company then shares your data with an enormous number of advertisers and spammers. Email inboxes and Junk folders become inundated with a ridiculous amount of unwanted and often questionable messages. Cell phones begin receiving multiple calls and texts almost daily from scammers, real estate predators, pornography, spoofers, and telemarketers. These fraudsters, con artists, and mindless jerks do not bother to consult the federal Do Not Call List, and consistently violate it with impunity, because there’s usually no feasible way for the government to enforce any consequences against violators that can’t be found. These jackals hide behind untraceable or hacked phone numbers, disposable email addresses, broken links, etc. This is also all but impossible for victims to directly stop, short of disconnecting entirely from technology, or changing phone numbers, email addresses, and sometimes even residential and/or work addresses, due to a corresponding increase in junk mail delivered by the post office to the addresses on applications. This means that Auto Credit Express has knowingly and intentionally entered into an agreement with this third party “credit report” provider in which ACE has agreed to refer its unwitting applicants to this other company for the purpose of coercing people to order and pay for completely unnecessary copies of their credit reports and scores, likely in exchange for compensation being paid to ACE. We all have the ability to obtain our credit reports for free, and there are free resources available that allow us see most, if not all, of our credit scores for free. Furthermore, what other creditors require their applicants to independently obtain their own credit history information in order to process a loan request? NONE! Not Santander, not Capital One, not Americredit, not Carmax, not a single one other than ACE requires this nonsense. This required added step in an ACE application is nothing other than a scam in itself. Completing the credit score request with this third party constitutes blatant theft of consumer data under false pretenses. Additionally, it is intentional theft of consumers’ financial resources, in that consumers actually pay to become a victim of this advertising harassment. Having fallen victim to this scam a few years ago, I know from personal experience, that the alleged credit reports and scores ordered at the end of ACE’s application never actually materialize, but the spam and scam attempts most definitely do, with an aggression that is relentless and eternal. I can also confirm the previous reviewer’s statements concerning the language used by ACE in its loan solicitations, which does indeed give the unmistakable impression that an auto loan will be extended regardless of bad credit, no credit, low credit scores, bankruptcies, or repossessions. These claims are made explicitly (clearly) and implicitly (subtly) in their marketing. Of course it is. Auto Credit Express is, after all, in the subprime lending industry. Those who have non-preferred credit histories are ACE’s primary target market. People with stellar credit do not utilize ACE’s services. Why would they need to? Auto Credit Express is most definitely a deplorable and abusive company that capitalizes on the downtrodden and financially challenged. If we had an effective government that understood its role in governing, companies like ACE and its data mining sidekick would be immediately and permanently shut down, and their executives would be imprisoned. Which is exactly what should happen, but obviously never will.

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They where very helpful in helping me get my car. U should go there because they are very friendly.

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These guys seem to be very nice and helpful

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The best car buying experience possible Thank you!!

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That's one way to get improved although my computer froze I still got a call immediately

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Great Service and delivers on the service's mentioned in the advertisement

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Came thru for me in a desperate situation.

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Great Experience! Mr. Bobby Moore was my salesman and he made the whole Experience easy and stress free. It wasn't an all day affair. I was able to get some things done prior to coming to the lot so when I got there it was test driving and picking a vehicle. Not too long after that I was driving my new vehicle home. Thank you!

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Thank you I’m glad to get here have looking for your help

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