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BestMoney.com
Auto Credit Express Review
Reviews 3,369
Auto Credit Express
Visit Site
Auto Credit Express
Auto Credit Express
Excellent
Reviews 3,369
Caroline Benton
May. 30, 2021
2 min read
Caroline Banton
Auto Credit Express summary
If you have poor credit and are looking for an auto loan with competitive rates and terms, Auto Credit Express may be the loan provider for you. Auto Credit Express focuses on helping borrowers with less than ideal credit find favorable rates and terms. With a variety of loan types available and a personalized approach, Auto Credit Express can help you get behind the wheel of the car you’ve always wanted.
Pros
  • Helps customers with no credit and a history of bankruptcy
  • A variety of loan types
Cons
  • Provides limited information on loan terms and rates
  • Limited customer support channels

Auto Credit Express at a glance

4.3
Editorial score

Online experience

Good online resources, but no access to rates
4.0

Customer services and support

Multiple ways of reaching lender but limited hours
4.0

Loan Types

Offers most loan types
4.0

Repayment Flexibility

Information missing
--

Eligibility (credit score)

Accepts all credit types
5.0

Auto Credit Express Auto Credit Express Visit Site

Suitable For?

Auto Credit Express focuses on borrowers with weak credit, and it is an alternative source of financing if you need a dependable vehicle but lack the creditworthiness to access a loan elsewhere.

Auto Credit Express Features

In addition to its lending services, Auto Credit Express goes a step further by connecting low and no credit customers with the vehicle dealers that are most likely to be the right fit. Auto Credit Express also hosts a series of financial educational resources on its website, including loan and payment calculators, videos, articles, and an insightful blog that is updated frequently with helpful materials. You can sign up for a newsletter that delivers finance-related guides and articles directly to your inbox. 

Some highlights include:

  • Loans for customers with weak credit
  • Financing for borrowers with open bankruptcies
  • Extensive educational resources
  • A streamlined application process
  • A variety of loan types
  • Pre-qualification in minutes
  • The opportunity to improve your credit rating while paying off a loan

Application Process

Getting started with Auto Credit Express takes only a few minutes. The first step is to fill out a quick application that collects some personal details, including contact and basic identification, employment information, income, and residence status. To apply for most loans, you must meet the following requirements:

  • A monthly pre-tax income of at least $1,500
  • Be at least 18 years or older
  • Reside in the United States or Canada
  • Be a citizen or permanent legal resident of the United States or Canada
  • Have full-time employment or guaranteed fixed income
  • Have a working phone number

Once you fill out the initial application, you will be pre-qualified before you are matched to a dealer and lender. 

Loan Types and Terms

Auto Credit Express is geared toward customers seeking loans for new and pre-owned autos or leasing options. These loans are comparable with traditional financing options for cars. Financing with Auto Credit Express offers you the ability to find the right vehicle for you. The provider is an excellent choice if you prefer not to make a long-term auto commitment and prefer the flexibility of a lease agreement.

If you access conventional financing for any reason, Auto Credit Express can help. Dealers within the network offer the following:

  • “Buy here, pay here” dealers
  • “Finance anyone” dealerships
  • “Rent-to-own” dealerships

How Safe is It?

Auto Credit Express’ privacy policy is transparent when it comes to the information the company collects from customers. The website also details how you can opt-out of this data collection in most cases. Auto Credit Express explains what information it shares with partners and why. The platform uses strict security measures to protect customer data and employs industry-standard security measures, including encryption during data transmission and storage. Auto Credit Express installs physical and electronic protections for its data centers and servers.

Repayment Options

As Auto Credit Express is not a direct lender, it does not handle payment processing or financing options. Its partners do, however, offer standard repayment options. However, the website lacks information regarding representative interest rates, terms, and loan amounts. With Auto Credit Express’ loan and payment calculators, you gain a better idea of your repayment obligations and the terms you are eligible to receive.

Help & Support

You can contact Auto Credit Express via a toll-free number or an online contact form. Waiting times over the phone are generally minimal, and queries via email are usually answered within a day. 

Auto Credit Express Auto Credit Express Visit Site

Summary

Auto Credit Express offers services to a demographic that is underserved. By focusing on borrowers with poor credit, bankruptcies, or first-time buyers, this lender’s network can help you improve your credit score while finding a vehicle to purchase or lease. Auto Credit Express offers a variety of services and outstanding support. Auto Credit Express is an ideal fit if you are looking for a loan to help you improve your credit while allowing you to steer the process in the direction you want.

Physical Address

Auto Credit Express

3271 Five Points Drive, Suite 200

Auburn Hills, MI

48326

Caroline Banton
Written by
Caroline Benton
Caroline Banton is a freelance writer of business and finance articles that have been featured in The Huffington Post, The Motley Fool, Time, MSN, PYMNTS.com, GOBankingrates.com, SaleMove, and MyBankTracker.com. Before becoming a writer, Caroline had over fourteen years of experience working at the World Bank. Caroline has an MBA from Johns Hopkins University. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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See what some costumers are saying about Auto Credit Express
Auto Credit Express
Excellent
Reviews 3,369
on
Excellent
81%
Great
10%
Average
3%
Poor
2%
Bad
4%
W
wayne dobson
2 days ago
Very helpful
Very helpful, respectful and professional service.
E
eder e garcia diaz
a day ago
Por que medigero que tendria un prestamo y nada
Por. Que no etenido respuesta del pestamo para minute que necesito
B
brenda davis
4 days ago
Best customer service
Best customer service, they went above and beyoind to help me!
F
francisco javier preciado
4 days ago
well good attention and few questions
well good attention and few questions
M
meranda laforest
4 days ago
It was so easy
It was so easy! The whole process was done in a single day. From finding a loan adviser to driving off the lot in my new vehicle! Definitely recommend auto credit express to everyone!
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tim frizzell
5 days ago
Tried to get auto financing through…
Tried to get auto financing through you. The dealership never called. About a week later I recieved a turn down letter in the mail. This service is a joke. Don't remember the exact date.
C
carmela smith
5 days ago
Customer service
Our sales guy was the best!!! Will recommend him to everyone!!!
H
howard may
6 days ago
Fast response and had a vehicle within…
Fast response and had a vehicle within a few days
J
james maxie
7 days ago
Nice smooth transaction
Nice smooth transaction
A
angelia herbert
9 days ago
Todd Richards worked really hard to…
Todd Richards worked really hard to find me a great deal I'm extremely happy with my experience
T
teresa marusarz
10 days ago
Helpful to low credit cligreat experience ents
Helpful to low credit clients
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lisa king-porter
10 days ago
Awesome experience!
Auto Credit and Cooper Motors made the process of getting my new car SO EASY! I am thrilled and will use them again in the future.
D
destinee
10 days ago
recent car purchase
the process was fast and very helpful
J
joseph mohar
11 days ago
Shane was on top of things
Shane was on top of things. BJ was also helpful. My credit was not good but they got me into vehicle I asked for. Thank you . Joseph Mohar
G
geovanni ramos
13 days ago
Truly EXPRESS
Movements after I enter my information, I was contacted by Liberty Auto Plaza. And the very same day I was in a new car! Thank you Auto Credit Express!! You guys truly are EXPRESS!!!
J
john principe
13 days ago
Experience went very well the only…
Experience went very well the only problem now is the Massachusetts RMV computers been going up and down so I still don't have a car registration
E
erika griffin
13 days ago
Great Service
Mark and His Manager is Awesome!
D
danielle
13 days ago
Great service
Great service
K
kurtis wortley
15 days ago
3 hours of my time that's all they took…
3 hours of my time that's all they took start to finish driving away
I
ivan robles
16 days ago
Good good good
Good good good
T
tristan
17 days ago
They made the impossible ,possible well…
They made the impossible ,possible well done!!!!
S
shantele selders
17 days ago
It was a guranteed deal!
It was a guranteed deal! The staff was very understanding and attentive. Offered myself and Husband coffee and water.
M
margaret page
17 days ago
Great people to deal with..it didn't…
Great people to deal with..it didn't take all day to get it done...thanks
K
kevin strong
18 days ago
The way the guys went above and beyond…
The way the guys went above and beyond to get me in a car that I am happy with and can afford. Which is what I was looking for.
G
geronimo solis
18 days ago
Hola mí nombre es gerónimo solis el día…
Hola mí nombre es gerónimo solis el día sábado fui a comprar un carro nuevo en Cardinale masda 2 y el personal me trató súper bien me ayudaron a conseguir el préstamo con el banco y me fue muy bien gracias al personal de Cardinal Masda 2 les recomiendo que biciten La compañía dé Cardinal Masda 2 para su próximo comprá de un auto nuevo
S
sydney oftedahl
21 days ago
Eduardo was AMAZING
Eduardo was AMAZING. I will definitely be going back to him for my future car purchasing needs
C
christopher daniels
23 days ago
They was able to get me into a car when…
They was able to get me into a car when no one else would
M
michael wynne
a month ago
Great salesman!!
Great salesman!!
D
draven rentfro
a month ago
They got me in a car fast
They got me in a car fast
G
gregory peterson
a month ago
Best car buying experience I have ever…
Best car buying experience I have ever had. Financing was fast and easy. Went in Friday afternoon and drove home Saturday afternoon.
K
kathy campbell
a month ago
Mike helped with everything we didn't…
Mike helped with everything we didn't do a thing except chose a vehicle
T
tyrone jones
a month ago
Good but lack of communication from…
Good but lack of communication from the sales team about the payment
C
charles pickrell
a month ago
So easy
So easy, everyone was great to work with
J
john helms
a month ago
Corey "chops" is a fantastic salesman
Corey "chops" is a fantastic salesman Belinda works magic in finance Jen makes the paperwork a breeze
K
khan rattanakone
a month ago
I had a great experience
I had a great experience. It was my first major purchase and I am very satisfied with the car I ended up purchasing. It was exactly what I needed.
E
edward wolfgang
a month ago
Fast Friendly Service
Fast curious Service
C
christy garretson
a month ago
Jay made it a great experience to…
Jay made it a great experience to purchase a car also it was not a long time to wait on getting an approval
E
erika coleman
a month ago
Shopping with poor credit
My car sales woman was warm and friendly and it did not take all day. My new friend on wheels fits me perfectly and was exactly what I wanted and considering my circumstance for my trade in, it went very smoothly.
S
sandra ash
a month ago
The salespeople were very helpful.
The salespeople were very helpful.
M
melissa etterlee
a month ago
The best dealership
But first when I walked in the cells guy came up to me and introduced herself and I told him what I was looking for and we got on it and he helped me was very friendly and very helpful and help me with my insurance
A
alison mcduffie
a month ago
Mr.Brian Taylor was very helpful with…
Mr.Brian Taylor was very helpful with giving me all the details of everything I need to know about my purchase and very professional.
B
brittany cullison
a month ago
Great customer service and staff went…
Great customer service and staff went out of their way to accommodate needs and requests.
R
ronald sharp
a month ago
Everyone was most efficient polite and…
Everyone was most efficient polite and professional resulting in a great over the top experience! I am beyond pleased with the work ethic and determination of all who played a part!!!
O
oscar hernandez
2 months ago
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B
baltazar roman
2 months ago
Me ayudándonos mucho aun con mi mal…
Me ayudándonos mucho aun con mi mal crédito gracias a todo el equipo
J
jason puebla
2 months ago
At a loss for words thanks and I'll spread the message
Customer service and how mindful they were to my situation good service great hospitality
B
bruce welburn
2 months ago
Extremely happy customer
The sales person was very friendly, he listened to my concerns and worked hard and exceeded my expectations on the perfect car. Words cannot express how happy my family and I are with Wantagh Certified, I will recommend them highly to all my friends and coworkers.
D
deshunda johnson
2 months ago
Great customer service
Great customer service, Kind and caring.
J
james mcdaniel
2 months ago
They did everything possible to make…
They did everything possible to make sure we were satisfied with the vehicle and they was very professional.. we had a great experience..
C
cindi harding
2 months ago
Great people easy
Great people easy
J
jennifer lewis
2 months ago
Aaron Moore was wonderful!!!
Aaron Moore was wonderful!!!! He listened to what I was looking for and what price range I wanted to stay in! Will definitely recommend him!
J
jaime venegas
2 months ago
Por que le di una calificación alta?
Por que le di una calificación alta?. Por que me ayudaron en todo sin tener crédito!. Muchas gracias y si los recomiendo 👍
G
gary long
2 months ago
If they spam you, they'll also lie to you.
SPAMS PEOPLE ALL THE TIME AND THE UNSUBSCRIBE OPTIONS ARE NOT AVAILABLE,
B
brittany moreno
2 months ago
Amazing definitely worth it.
It was honestly east, kinda fun and super interesting, haha! And the help I had when I was having issues with login they they went beyond to help and I love that! I can not wait to join the team !
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vince ceriello
2 months ago
Honest
Honest, helpful. Friendly, efficient, completely professional
T
tanya lawrence
2 months ago
They were friendly
They were friendly, but took too long. We seen 4 other people coming in and leaving with a new vehicle, during the 7 hrs that we were there. We arrived at 12:45pm and got done with our vehicle at closing time 7pm. Didn't even get to test drive b4 purchase.
R
roel harborth
2 months ago
Average credit
As my credit is not all that great I was helped to find someone to finance me.
P
phillip smith
2 months ago
Great thanks
Great thanks
A
april cox
2 months ago
Excellent experience
Angel was so amazing and went out of her way to make sure everything was perfect! Highly recommend!!
J
joyce dye
2 months ago
The sales person Andrew White made sure…
The sales person Andrew White made sure I got what I needed.
Z
zackarie de la paz
2 months ago
helpful and knowledgeable
Kyle was helpful and knowledgeable and helped me meet my needs in my budget
C
candida hornick
2 months ago
This was the best experience
This was the best experience, I filled out an application online and was contacted by Steven Nissan and I didn't have to deal with anyone else this was the easiest and least time consuming car buying experience I have ever had. Would recommend to anyone.
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roxanne mendez
2 months ago
it was real fast and easy
it was real fast and easy
M
miranda m.
2 months ago
They made it easy to get my family into…
They made it easy to get my family into a safer vehicle quickly.
U
ulises lopez
2 months ago
Atención
Atención, servicio,gran variedad de vehículos, recomiendo 100% auto Credit expresss
J
jeffery allen
2 months ago
Be careful of finance company.i think there trying to pull a fast one on my family
Jenkins Acura is very helpful very courteous and did what they were supposed to do but the financial company is trying to pull a fast one and reneg on my financial agreement after the contracts been signed deposits been made and I have had the vehicle for several weeks they want to renig on my financial agreement and get the car back and not warrant their financial agreement that we have signed in contract
C
claude moller
2 months ago
Informative
Informative, helpful, polite, knowledgeable, efficient!
N
nathan dobson
3 months ago
Helpful people sending me in the right…
Helpful people sending me in the right direction. Great experience
E
enrique martinez
3 months ago
Bueno no es lo que esperaba ni lo que…
Bueno no es lo que esperaba ni lo que anuncian en el anuncio de que un puntaje de crédito bajo y calificas para un carro cero millas pero bueno me gustó mi compra solo que no es lo que esperaba si van a poner algo que tú calificas para un carro cero millas cumplan pero aún así gracias por ayudarme a comprar este nuevo vehículo gracias de ante mano
T
taylor potter
3 months ago
Fast and easy process
I have less than ideal credit but I took a chance and did an application within an hour I got a call from a dealer and they had me pre-approved for a car. Once I went in and started the process, it was incredibly easy and fast. I have had horrible buying experiences in the past but was so happy that this time it was different.
S
steven lloyd
3 months ago
I never thought we would get a 2020 Kia…
I never thought we would get a 2020 Kia that's awesome they are doing very well at being creative
I
ismael enamorado
3 months ago
Ease of use and the quick response was…
Ease of use and the quick response was nice to have.
J
joshua benson
3 months ago
Great customer service and a very…
Great customer service and a very comfortable environment the minute I walked in I knew it would be a great experience
A
amanda stolp
3 months ago
Awesome results, THANK YOU!!
I have a credit score below 580, have a job, and have been looking for a car for about 6 months. Almost the very minute my application was in, I received a phone call from Dennis Dillon and within 24 hours I was driving my brand new car!
M
michael mckenny
3 months ago
Simple and easy to use
Simple and easy to use
S
smalls
3 months ago
The experience was good!
The experience was good, I heard back right away and was contacted by the dealer the next day. I sent all of my documents in a matter of minutes so when I got to the dealer it was quick, test drove and found the vehicle I wanted, signed paper's and was completely done in an hour. The best part is that it's not junk vehicle's, I was able to buy a newer GMC Yukon Denali, Very satisfied!!
V
vicki
3 months ago
Used car shopping blues
The sales people were friendly and helpful, the facility was comfortable, but the car buying experience is such a hassle. Unless you know the tricks of the trade your always screwed. I wish they would just tell you the price and go from there instead of burying the price in what kind of payments do you want?
L
larry
3 months ago
The whole process was hassle free and…
The whole process was hassle free and led to the purchase of our new/used Volvo C70... Thanks
T
thomas king
3 months ago
They made it quick and easy especially…
They made it quick and easy especially since I have challenged credit. Very friendly and thorough.
E
eric swartz
3 months ago
They did exactly as advertised
They did exactly as advertised. Couldn't ask for any more than that.
J
joshua
3 months ago
It was a great buying experience thank…
It was a great buying experience thank you for finding me a loan
P
porfirio monge
3 months ago
They help got a car and customer service
They help got a car and customer service
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carmen ramos
3 months ago
To be honest
Yes I will be honest
S
shawn rodrigues
3 months ago
The process was fast and simple
The process was fast and simple. And i got a car!
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jonathan sanchez
3 months ago
I enjoyed it.
I enjoyed it.
H
henry halbert
3 months ago
Elizabeth Medin made the buying process…
Elizabeth Medin made the buying process smooth and short as possible. From the pick up from my front to pulling off exceptional customer service
R
rachelle mound
3 months ago
Fast
Fast, quick, and easy process!
R
reginald jones
3 months ago
GOOD SERVICE
They was patient and helpful
J
james gatling
3 months ago
Love My Car
Great experience very Professional and excellent customer service
C
chelsea
4 months ago
I had a great experience from start to…
I had a great experience from start to finish
A
antonio martinez
4 months ago
It was a great experience they met all…
It was a great experience they met all my needs
V
vickie hollars
4 months ago
Kar Mike was friendly
Kar Mike was friendly, fast and had me in my vehicle the next morning.
C
chanel
4 months ago
Such An Amazing Experience
Such An Amazing Experience! I was a little apprehensive filling out the application at first, mainly due to my credit score, but the process took too little to no time at all, and the customer service representatives were very helpful and supportive. I was quickly matched with a car dealership and financier. I went to the dealership the same day, and drove off the lot with a new car with only 9k miles. I am very satisfied and highly recommend Auto Credit Express.
J
jacob miller
4 months ago
Rafael was fantastic
Rafael was fantastic. He didn't pressure me into buying something I didn't want. He got me a car I really love and I ended up getting a lower payment than originally estimated. I'm overall very pleased.
C
cindy harris
4 months ago
So easy
So easy, what a great team at Perry Ford!
R
ray s.
4 months ago
Mixed feelings
I'm mixed on how I feel about this. On one hand, they were extremely helpful and accommodating in getting me into a new car right away. On the other hand, they didn't want to negotiate with me on price and I was given only one option for a car to purchase. So as helpful as they were, I felt pressured into taking the only option they offered as I needed something new fast. It's becoming winter and my car had no heat a broken windshield and other issues.
L
lisa s
4 months ago
Way too many hits on credit report!!!
The purchase of the car seemed to go fairly smooth. However, I am now up to 15 inquiries on my credit report. That's unbelievable to me. They say that purchasing a vehicle helps your credit, but it first tears it apart for about a year.
V
victoria
4 months ago
Very friendly
They are very nice and very quick to get you in show you the cars and let you u take them for a test drive. Will work with you will answer any questions you have.
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eddie cavin
4 months ago
Our Sales person Mr Kenneth was very…
Our Sales person Mr Kenneth was very helpful and professional.
D
damien
4 months ago
Amazing i will be sending you more…
Amazing i will be sending you more consumers your way that you all so much for the help.