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Auto Credit Express Review

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Reviews 2,844

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Caroline Banton
Caroline Benton
May. 03, 20214 min read

Auto Credit Express summary

If you have poor credit and are looking for an auto loan with competitive rates and terms, Auto Credit Express may be the loan provider for you. Auto Credit Express focuses on helping borrowers with less than ideal credit find favorable rates and terms. With a variety of loan types available and a personalized approach, Auto Credit Express can help you get behind the wheel of the car you’ve always wanted.

Pros

  • Helps customers with no credit and a history of bankruptcy
  • A variety of loan types

Cons

  • Provides limited information on loan terms and rates
  • Limited customer support channels
Auto Credit Expressat a glance
4.3

Editorial score

Online experience

Good online resources, but no access to rates

4.0

Customer services and support

Multiple ways of reaching lender but limited hours

4.0

Loan Types

Offers most loan types

4.0

Repayment Flexibility

Information missing

--

Eligibility (credit score)

Accepts all credit types

5.0

Auto Credit Express Auto Credit Express Visit Site

Suitable For?

Auto Credit Express focuses on borrowers with weak credit, and it is an alternative source of financing if you need a dependable vehicle but lack the creditworthiness to access a loan elsewhere.

Auto Credit Express Features

In addition to its lending services, Auto Credit Express goes a step further by connecting low and no credit customers with the vehicle dealers that are most likely to be the right fit. Auto Credit Express also hosts a series of financial educational resources on its website, including loan and payment calculators, videos, articles, and an insightful blog that is updated frequently with helpful materials. You can sign up for a newsletter that delivers finance-related guides and articles directly to your inbox. 

Some highlights include:

  • Loans for customers with weak credit
  • Financing for borrowers with open bankruptcies
  • Extensive educational resources
  • A streamlined application process
  • A variety of loan types
  • Pre-qualification in minutes
  • The opportunity to improve your credit rating while paying off a loan

Application Process

Getting started with Auto Credit Express takes only a few minutes. The first step is to fill out a quick application that collects some personal details, including contact and basic identification, employment information, income, and residence status. To apply for most loans, you must meet the following requirements:

  • A monthly pre-tax income of at least $1,500
  • Be at least 18 years or older
  • Reside in the United States or Canada
  • Be a citizen or permanent legal resident of the United States or Canada
  • Have full-time employment or guaranteed fixed income
  • Have a working phone number

Once you fill out the initial application, you will be pre-qualified before you are matched to a dealer and lender. 

Loan Types and Terms

Auto Credit Express is geared toward customers seeking loans for new and pre-owned autos or leasing options. These loans are comparable with traditional financing options for cars. Financing with Auto Credit Express offers you the ability to find the right vehicle for you. The provider is an excellent choice if you prefer not to make a long-term auto commitment and prefer the flexibility of a lease agreement.

If you access conventional financing for any reason, Auto Credit Express can help. Dealers within the network offer the following:

  • “Buy here, pay here” dealers
  • “Finance anyone” dealerships
  • “Rent-to-own” dealerships

How Safe is It?

Auto Credit Express’ privacy policy is transparent when it comes to the information the company collects from customers. The website also details how you can opt-out of this data collection in most cases. Auto Credit Express explains what information it shares with partners and why. The platform uses strict security measures to protect customer data and employs industry-standard security measures, including encryption during data transmission and storage. Auto Credit Express installs physical and electronic protections for its data centers and servers.

Repayment Options

As Auto Credit Express is not a direct lender, it does not handle payment processing or financing options. Its partners do, however, offer standard repayment options. However, the website lacks information regarding representative interest rates, terms, and loan amounts. With Auto Credit Express’ loan and payment calculators, you gain a better idea of your repayment obligations and the terms you are eligible to receive.

Help & Support

You can contact Auto Credit Express via a toll-free number or an online contact form. Waiting times over the phone are generally minimal, and queries via email are usually answered within a day. 

Auto Credit Express Auto Credit Express Visit Site

Summary

Auto Credit Express offers services to a demographic that is underserved. By focusing on borrowers with poor credit, bankruptcies, or first-time buyers, this lender’s network can help you improve your credit score while finding a vehicle to purchase or lease. Auto Credit Express offers a variety of services and outstanding support. Auto Credit Express is an ideal fit if you are looking for a loan to help you improve your credit while allowing you to steer the process in the direction you want.

Physical Address

Auto Credit Express

3271 Five Points Drive, Suite 200

Auburn Hills, MI

48326

Caroline Banton
Written byCaroline Benton

Caroline Banton is a freelance writer of business and finance articles that have been featured in The Huffington Post, The Motley Fool, Time, MSN, PYMNTS.com, GOBankingrates.com, SaleMove, and MyBankTracker.com. Before becoming a writer, Caroline had over fourteen years of experience working at the World Bank. Caroline has an MBA from Johns Hopkins University. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Auto Credit Express
Auto Credit Express
ExcellentReviews 2,844
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Trustpilot reviews

See what some costumers are saying about Auto Credit Express
Auto Credit Express
ExcellentReviews 2,844
on
Excellent
81%
Great
10%
Average
3%
Poor
2%
Bad
4%
  • author
    Shiquita Blair
    Sep 17, 2021
    Wonderful group of people to work with

    Wonderful group of people to work with. I love their energy! There is no sugar coating with the sales person! I will definitely refer family and friends who's searching for a new vehicle!!

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  • author
    Richard Smith
    Sep 19, 2021
    Call center would not here me out…

    Call center would not here me out because I changed phone provider I forgot to tell them that and it was a fight excusing me of not wanting to make the payment but they still had my address to reach out to and never did as far as I'm concerned you look at every Ave before you accuse!

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  • author
    Christopher Stone
    Sep 14, 2021
    Got me pre-approved fast and in a…

    Got me pre-approved fast and in a vehicle within 24 hours

    ...

  • author
    Marcus Weatherford
    Sep 09, 2021
    They are awesome

    They are awesome, simply put! Words can't describe how awesome they are!

    ...

  • author
    Margaret Riese
    Sep 08, 2021
    Oh I had a great time at Hyundai in…

    Oh I had a great time at Hyundai in Mankato. I met Isabella, and some friendly helpful guys. We talked it over, looked up stuff, signed paper work and just had a grand time. Yes in the mean time I bought a Ford Focus, which I like a lot. I really want to thank everyone at Hyundai. They were all extremely helpful and Isabella took the prize. Very congenial, helpful, and friendly salesperson.

    ...

  • author
    Emerson Graham
    Sep 08, 2021
    Will chose auto credit again quick…

    Will chose auto credit again quick speeding service very helpful did everything at home once talked with dealer did application by phone got approved went to dealer test drive signed paperwork drove home very easy thank you Auto Credit Express

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  • author
    Christina Berry
    Sep 05, 2021
    Best experience ever!! 100%

    Excellent! Very Enjoyable experience! I was treated very well.. no pressure… I felt in control!! My auto purchase was so easy!! Thanks again!!

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  • author
    Michelle Morgan
    Sep 05, 2021
    Fast and easy approval

    Fast and easy approval! Very reactive with questions & concerns. Highly recommend!!

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  • author
    Joshua Bailey
    Sep 05, 2021
    One of the game changer moments in…

    One of the game changer moments in life, best decision I even ever maDe. Would I do it again in hindsight.... you bet your bullocks ;)

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  • author
    Tracy
    Sep 05, 2021
    Omar was exceptionally helpful and so…

    Omar was exceptionally helpful and so was David, and all of the support staff as well! I needed a vehicle and they not only placed me in a vehicle in my price range, but the selection on the lot was much better than other lots I had visited. I highly recommend them to anyone searching for a nice ride with a deal with good terms.

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  • author
    Jasper Broughton
    Sep 02, 2021
    Good service

    Good service

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  • author
    Tamora Davis
    Sep 01, 2021
    It was great sales rep was awesome

    It was great sales rep was awesome. Interest was a little hiinfigh only thing I wasn't happy with. But they promised after 3years and good payment history we could trade.

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  • author
    Tami Christian
    Aug 31, 2021
    Simple and good experience

    Simple and good experience

    ...

  • author
    Camillo Monaco
    Aug 30, 2021
    Very good trust them

    Very good to do business with

    ...

  • author
    Avner Sawyer
    Aug 29, 2021
    not going to give a review you done…

    not going to give a review you done your job it was very good

    ...

  • author
    کوروش ملک زاده
    Aug 29, 2021
    عالیییییی بهتر از این نمیشه

    عالیییییی بهتر از این نمیشه

    ...

  • author
    Nilaja Samuel
    Aug 28, 2021
    I got approved for a car loan

    I got approved for a car loan, I live in Brooklyn NY and they sent me to my “local car dealership” South Shore Nissan in Amityville NY. Get there and the finance/sales person didn’t answer one question about the loan I gotten approved for. She did ask if I had money and how much. She wanted money upfront or a co signer. I will be reporting both companies. Auto Credit Express for false advertising on your website. South Shore Nissan for being very unprofessional. Before writing this review I did call Auto Credit Express and spoke with a representative and he was no help at all. He didn’t know if he can file a complaint on the car dealership, so I said I would!!

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  • author
    Ronda Bates
    Aug 28, 2021
    Turned down and still seeking auto

    I tried getting a auto through this and I still don't have one. They wanted a cosigner and money down after I was told there would be $0.00 down payment. I can pay down done after I get my tax refund, they didn't work with me at the dealership. I just needed a auto to take my daughter to school. I told them before they ran my credit at the dealership where my sconce was almost in the 600 range. Maybe it was just the dealership but now I have that inquiry on my credit and no auto yet.

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  • author
    Shiara Edwards
    Aug 27, 2021
    Great people very professional Talitha…

    Great people very professional Talitha Williamson gets the job done thumbs up to her

    ...

  • author
    Jakendra Simmons
    Aug 25, 2021
    Great car

    Great car, great customer service!

    ...

  • author
    Cameron Anderson
    Aug 23, 2021
    Solid Team

    Had a chance to work with Dre (sales manager) and Dylan (sales agent). There a couple things that need to be fixed on the car and the team already ordered the parts added additional warranty and treated me like family. Definitely a solid team at Earnhardt Hyundai. The communication about the parts needed is helpful.

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  • author
    Cassandra Hope
    Aug 23, 2021
    It drive good

    I like the car

    ...

  • author
    Tammie Rowden
    Aug 20, 2021
    Need a Vehicle? Auto Credit Express! Fast and Easy.

    I'ma so blessed I have bad credit and Auto Credit Express got Financing for me. I'm so grateful for everything they have done for me. I would Definitely refer anyone to them for financing. So if you are needing a vehicle like I was. You will have a very easy experience. They will get you in a vehicle. Fast. Thank You! Auto Credit Express

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  • author
    العروة الوثقى
    Aug 20, 2021
    خبر طيب

    خبر طيب اذا القرض من خلالكم فشيئا سار 😍 لانه نحن لا نمتلك المال🌹

    ...

  • author
    Darrell Miller
    Aug 12, 2021
    Thanks!

    Everything went well. Bobby was great!

    ...

  • author
    Alex
    Aug 11, 2021
    Auto Credit Express is the BOMB!! THANK YOU SO MUCH!!!

    Auto Credit Express is the BOMB!!! The application process is very simple and easy to fill out online. Here is what I did to buy my family a Minivad this past week. I filled out the application online & then within 3 to 5 hours of me filling the application out I found out that I was Approved. I will be honest here I thought since my credit score is around the 500 range that I thought there is no way I am getting approved. The ACE website then took me to another page & listed the car dealerships that I was approved at in my local area. So I chose a dealership & started browsing the website for minivans which I found multiple minivans that I liked. I was then contacted the next day by the dealership that I chose to deal with & they sent me a few minivans that they had available at that time. My family and I went to the dealership the next day and test drove the minivan. I then went inside to fill out the dealerships paperwork for the financial part of the transaction, at that moment I was thinking there is no way I am approved if I have to fill out the dealerships paperwork with the way my credit score is, but you know what I got APPROVED just like the ACE website said I was. So I want to give a huge THANK YOU to the ACE people for helping my family get me approved for the Minivan that my wife has been dreaming about. We could not Thank You enough.

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  • author
    Bryce Cottom
    Aug 09, 2021
    You guys are awesome

    You guys are awesome. Found the dealership in the matter of minutes. I would definitely recommend you to friends. Thx

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  • author
    Denise
    Aug 05, 2021
    Was here when I needed a car loan and…

    Was here when I needed a car loan and when no one else would finance me because of my credit. Very much appreciated.

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  • author
    Ibrahima Toure
    Aug 05, 2021
    Soo great your company

    Soo great your company

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  • author
    frederick mccullough
    Aug 04, 2021
    Helpful and experienced all some job…

    Helpful and experienced all some job with answering my question. Thanks

    ...

  • author
    Michael Simmons
    Aug 03, 2021
    It was very smooth and quick was the…

    It was very smooth and quick was the easiest one I have ever done

    ...

  • author
    Ridge Hodgkins
    Aug 02, 2021
    If I could give it no stars I would

    If I could give it no stars I would. It was a waste of time.

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  • author
    Francine Juhlin
    Aug 01, 2021
    I want these emails to stop

    I want these emails to stop! Please unsubscribe me!

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  • author
    Beth Ann Rathbun
    Aug 01, 2021
    I am happy with the company ☺

    I am happy with the company ☺

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  • author
    Buddy Vail
    Jul 30, 2021
    auto credit express got me approved…

    auto credit express got me approved when no one else could and approved for the vehicle i wanted as well. i did not have to settle for what was available to me instead auto credit express helped me get my dream truck at an interest rate i can afford. i urge you to to call them Buddy Vail

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  • author
    Janet G
    Jul 28, 2021
    Only being able to refer 1 dealership…

    Only being able to refer 1 dealership was almost a deal breaker. Being able to buy by phone (social distances) saved this referral. The person I worked with, he gets 5 stars You should be able to Refer more than 1 dealership especially because You refer me to Hyundai and I brought a Kia Rio and the Kia dealership was right next door??? There were 4 dealerships on this block

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  • author
    Michael P Gondick
    Jul 28, 2021
    It was a great buy and the people where…

    It was a great buy and the people where also great and helped me get in a car thats right for me and my budget

    ...

  • author
    Christina Braddock
    Jul 26, 2021
    Crapy customer service after purchace

    Crapy customer service after purchace. I am thankful they was ablevto get me a vehicle but the check engine light came on not a week after purchace.Note: I work out of town 13 wk contracts. I call salesperson and was told to call warranty people. Well light went off and i didnt think nothing of it. Til a week later and it came on again. Had it towed to a place not of my choice and had to hunt down to find it they work on it then tell me they dont do warranty work. Wth!! You tell me after the fact? Ok supposedly fixed 100 out my pocket not two week after purchace. Well not fixed called and called got transfer from one person to another never resolving the issue. It had short manufacturer warranty expired cause i drove out of town more than they allowed and an extended warranty. Call sales dude he says he dont know what to tell me bc he just front sales and give me number i had already called to still get no help. I just dont get it slack customer service

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  • author
    Vincent Moore
    Jul 26, 2021
    The service and the young man that was…

    The service and the young man that was helping me was really nice I’m recommending my grandson go to him for a car he did outstanding job and and I left out with a smile on my face

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  • author
    Emily Bonilla
    Jul 21, 2021
    Great!

    Great!! 😀😀😀

    ...

  • author
    LaShea Hollis
    Jul 17, 2021
    Easy process

    Easy process! Just when I think all hope is lost I am connected with a lender right away. Even more of a bonus I get to drive off in a way newer car than I have ever traditionally been approved for.

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  • author
    Donyelle C.
    Jul 15, 2021
    The best experience that I have ever…

    The best experience that I have ever received when it comes to purchasing a vehicle. The entire process went smoothly and I was able to find a great reliable vehicle in my budget range. I am very satisfied and happy that I considered Auto Express Credit.

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  • author
    Derek V
    Jul 13, 2021
    Never thought I'd find a place with my... horrendous credit that would approve me.

    Found Merrimack auto via this service and not only did they approve me with the worst credit I've ever had in my life...they had vehicles that were newer and had decent mileage. Most places that would approve me wanted big bucks for cars with 100k plus Miles!!

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  • author
    Tiffany Harris
    Jul 09, 2021
    I don't know what to say about U.S Auto…

    I don't know what to say about U.S Auto Sales because I am going thru so much with this car I purchased from them I purchased this car in April an it has been in the shop 5 times since I received it an it's been in the shop more then I had it first it was the transmission I needed a new one then it was the antifreeze leaking an then it was the housing for the radiator an then it was the motor I needed a whole new motor an the last time it was the motor an it was a way from me for 5 weeks I was told I would get reimbursed for transportation to an from work thru a co worker an I was gonna get back a check for 174.00 dollars an called an ask about it an there is no record of them even telling me I was gonna get reimbursed an that was all three times my car has been away from me but I always payed my car note weather I had it or not an the sad part about it us my car still not running right an while my car was done USA Auto called me an ask me did I want to change cars because if I did I had to do a application all over again to switch cars it's sad because they call for there payment but nobody has called me about my reimbursement

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  • author
    Veronica Lindsay
    Jul 09, 2021
    Great service and it was a smooth…

    Great service and it was a smooth process but a few vehicles had issues they were not aware of.

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  • author
    Victoria Bennett
    Jul 08, 2021
    Crystal was a great big help everyone…

    Crystal was a great big help everyone was nice 😊

    ...

  • author
    Simeon Carter
    Jul 07, 2021
    Made sure that I drove away in…

    Made sure that I drove away in something I can afford and like.

    ...

  • author
    Zachary Opdahl
    Jul 05, 2021
    Great people with great deals

    Great people with great deals

    ...

  • author
    Kevin Fowler
    Jul 04, 2021
    I do not recommend any one go to them…

    I do not recommend any one go to them they over charge you on the down payment and the car . And for what you pay for one is as much or more than a new one. But they say they are hear to help you get on you're feet. What a joke. But they use the ppl that are trying to get on their feet.

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  • author
    Kristen Moritz
    Jun 27, 2021
    One of the best best places to buy a…

    One of the best best places to buy a vehicle!! When have you ever heard of used cars salesman Say make sure pay on your principal!!!! They have the best cars in Columbus low mileage good price and the people are Priceless there!!!

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  • author
    Shane Scott
    Jun 27, 2021
    Amazing fast results

    Amazing fast results. Start to finish 3 days I was in a brand new car

    ...

  • author
    Lorenzo K. Adams
    Jun 23, 2021
    Great 👍

    Great service I appreciate it 👍

    ...

  • author
    Barron Hall
    Jun 23, 2021
    Good people but now I'm have trouble…

    Good people but now I'm have trouble getting anyone because I just bought the car and the engine light is on and it tries to go dead anytime you stop at a light or stop sind

    ...

  • author
    Ismail Aziz
    Jun 21, 2021
    Fast credit approval

    I went to Sirius Motors and drove out a late model Jeep Wrangler quick credit approval and on the road

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  • author
    Jonathan Coronado
    Jun 11, 2021
    Trump 2024

    Trump 2024. H

    ...

  • author
    Amber Deavers
    Jun 11, 2021
    Awesome customer service

    Awesome customer service! They really went out of their way to help me get in the vehicle I wanted!!!!!!

    ...

  • author
    Hobert Byerly
    Jun 09, 2021
    Great customer service

    Great customer service. I had fair credit and that still got me in a vihicle

    ...

  • author
    Lucreitia Mingo
    Jun 09, 2021
    Great customer service!

    Great customer service!! they really work with you to get the job done!!

    ...

  • author
    Lori Burke
    Jun 08, 2021
    I am very pleased with the fast service…

    I am very pleased with the fast service I received. I was approved for financing quickly found a car the first day I went to the dealership. They were closing for the evening however I was able to close the transaction within a few hours. The fastest service I ever had buying a vehicle. I would recommend Ignition Certified to my friends. Thank you!

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  • author
    Tm
    Jun 07, 2021
    They for sure get you in a vehicle with…

    They for sure get you in a vehicle with proof of income and insurance just not what you want it's what u qualify

    ...

  • author
    Ricky Hazel
    Jun 07, 2021
    Thanks for giving me the opportunity to…

    Thanks for giving me the opportunity to see about a loan for my truck it's been break down for months and I just had had the money to pay for it getting fix thanks

    ...

  • author
    Tim Talley
    Jun 08, 2021
    SCAM ALERT! AVOID THE WASTED TIME AND LIES! SCAM ALERT!

    I tried to get an auto loan through this website and what do you know, I've been approved! Out of the hundreds of places that denied me, this place excepted me and said I "was approved for a loan through this dealer". Even had me take pictures of my bank statements after denying my loan the first time. So how come when I get there, they still do the same thing I just did on this website, and what do you know? I'm NOT approved. Idk what the point of this site is, scam or not. But I don't understand how I get approved for a loan, NOT PREAPPROVED, APPROVED, and then when I get there that "approval" wasn't even mentioned. Reply to the response: Which is why I called this a scam because it is! You said I was approved for a loan offer, thats exactly what your page said after filling out the forms and even submitting my bank statements. Once the bank statements were "accepted by the lender", (which is exactly what your website says), It said "congratulations you've been approved". If you weren't so busy trying to spam insurance on people then you might notice what it actually says. So bottom line i believe this to be a SCAM and others should AVOID AT ALL COSTS! (I'm honestly worried about the bank statements I sent in because now your practices seem shady and I'm not sure if that information is actually safe)

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  • author
    Mike Cornell
    Jun 04, 2021
    This site is nothing but a scam for…

    This site is nothing but a scam for Auto Insurance. I have insurance and no matter what options I chose, it would not let me proceed because it always took me to the chose insurance page. Do not waste your time or hits on your credit!

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  • author
    curtis Cote
    Jun 04, 2021
    I purposely looked at the bad reviews…

    I purposely looked at the bad reviews already knowing what they would say but i had to be sure, someone complained about bankruptcy reposessions etc bad credit and gave it a shot to be denied , then they were responded by someone saying nowhere do they use that verbiage claiming to help those in those particular circumstances, which for every bad review they burry it by fake reviews im sure, the point is they do use the verbiage, clearly stating anyone with bad credit bank ruptsy repos etc and listed all categories that they 100% again 100% get you in a car in fact all you need is proof of income of 1,700.00. A month. Stop false advertising messing with people waisting thier damn time when you know all your gonna do is ask them if they had a cosigner. Which if they did wouldnt be on your damn sites. Be clear in your message and say what people would rather hear, no loans for those categories!!!!! Waisting peoples time

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  • author
    Cory Ploch
    Jun 04, 2021
    Excellent service

    Excellent service. The manager worked with us to make sure we got into a great car within our means. We loved our experience!

    ...

  • author
    A. M. Jordan
    Jun 04, 2021
    Hyundai of Gilroy Rudy is the man

    Hyundai of Gilroy Rudy is the man. He said he would get me in a NEW car. I said right he had me come down. I wanted a Palisades but got a Tucson 2021 to be exact. If he could get me financed, you're next.

    ...

  • author
    عازيز قدوري
    Jun 03, 2021
    شركة جدا رائعه ومربح في مجال تسواق …

    شركة جدا رائعه ومربح في مجال تسواق والاعلام شركه في القمه

    ...

  • author
    Brandon Harper
    Jun 03, 2021
    After carmax and other dealers killed…

    After carmax and other dealers killed my credit with inquiries. Vlad and his team were able to get me in a vehicle i wanted and extremely reasonable numbers even with my credit In and out in under 2 hours. THANKS ALOT

    ...

  • author
    Lesley Watts
    May 29, 2021
    great help from great people

    great help from great people

    ...

  • author
    Shalonda Baker
    May 28, 2021
    Doug and Troy was great I appreciate…

    Doug and Troy was great I appreciate y’all so much

    ...

  • author
    Margaret Boyland
    May 26, 2021
    Thanks so much I appreciate the help

    Thanks so much I appreciate the help

    ...

  • author
    Martina Sayplay
    May 26, 2021
    They was great!

    They was great!

    ...

  • author
    Tiffany Nash
    May 25, 2021
    This company works hard to do…

    This company works hard to do everything to make sure that you are satisfied and have a vehicle even without credit they went beyond expectations to help! Tim is the best!

    ...

  • author
    Michael Mullins
    May 24, 2021
    They went out of their way!

    They went out of their way!! To tell you the truth it was the best experience I've ever had in buying a car!!!

    ...

  • author
    Brock
    May 22, 2021
    Made purchasing a car easy and…

    Made purchasing a car easy and convenient.

    ...

  • author
    Laura Hyland
    May 21, 2021
    Quick and easy approval process

    Quick and easy approval process. Two thumbs up👍👍

    ...

  • author
    Laura Forster
    May 20, 2021
    It would have been better if my credit…

    It would have been better if my credit didn't get pulled so many times but I found a car!!! Yay!

    ...

  • author
    Franklin Reed
    May 18, 2021
    Bill Harman is a great guy and fabulous…

    Bill Harman is a great guy and fabulous salesman

    ...

  • author
    Bill S
    May 18, 2021
    Very Efficient and painless process.

    Very Efficient and painless process.

    ...

  • author
    Richard Krumm
    May 16, 2021
    Are you even sure you help with auto…

    Are you even sure you help with auto loans I seems to think that most of these reviews are co-workers and family members trying to help drum up business any time I have filled out your so-called 60 second application I end up filling out crap for auto insurance which I already have great insurance same company that I have had for the past 10 yrs and no way back to the damn page for the loan company something smells fishy and seems like bull crap!!

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  • author
    Ojoside Agbali
    May 15, 2021
    I already have to take my car to the…

    I already have to take my car to the shop I won't recommend noone purchase a car from here.

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  • author
    Kyle Williams
    May 14, 2021
    Very kind and great experience.

    Very kind and great experience.

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  • author
    customer Tommy Williams
    May 13, 2021
    I hope they help me in getting…

    I hope they help me in getting something better than what I got because I was very very limited which was 90% of what I couldn't get when I was last there 🤔

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  • author
    Nima Raygan
    May 12, 2021
    Love this 1❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    Love this 1❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

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  • author
    Wanda
    May 10, 2021
    Very information n very helpful

    Very information n very helpful

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  • author
    Tommy Robinson
    May 10, 2021
    Thank you for being a great support at…

    Thank you for being a great support at my time of need!

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  • author
    Mer
    May 10, 2021
    Lies, it's all lies!!!

    This was such a crap shoot that I know know why I took it. Now I know I have bad credit and this company claims to help people with bad credit get an auto loan regardless of bankruptcy, repossessions or bad credit. I am in all of those categories and I applied being hopeful, why I don't know. I just got a message from the dealership they sent my information to and apparently all the banks they pulled my credit for denied me for an auto loan. I thought this was supposed to give a prequalification...but I guess not. Shame on me for believing in something that I knew wouldn't work out. I do not recommend for anyone else to use this. Very disappointed as I desperately need a car.

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  • author
    Shuntavia White
    May 08, 2021
    They got me hook up with a ride they…

    They got me hook up with a ride they were patients with me especially Jonhnathon he help a lot.

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  • author
    Shannon Glover
    May 08, 2021
    Good loan with bad credit

    I don't have good credit, but I found a vehicle and a deal that works for me. I was able to go to the first place and find a good vehicle with low miles. I drove away and had a wonderful experience.

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  • author
    Becca Parks
    May 06, 2021
    Excellent service

    Excellent service, I enjoyed a buying with care salesman Tanner, thank you

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  • author
    Clarence Gibbs
    May 05, 2021
    Very easy process

    Very easy process

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  • author
    Estevan Cisneros
    May 04, 2021
    Easy fast and supportive!

    Helped me get a brand new vehicle with so much ease!

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  • author
    Duane Winters
    May 04, 2021
    Having bad credit with a FICO score of…

    Having bad credit with a FICO score of 530. I came in thinking I couldn't get a loan but I got a loan with a 1000 down.

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  • author
    Azriel Barrow
    May 03, 2021
    The sales last was more like a family…

    The sales last was more like a family member than an employee. I had a great time and the process went smoothly!

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  • author
    Dana Burnette
    May 02, 2021
    I need a small amount of cash is $500…

    I need a small amount of cash is $500 to put on a PayPal account so I can play games on there

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  • author
    Crystal Ferrer
    May 01, 2021
    When no one else would approve me…

    When no one else would approve me because of my credit they did. I found the car I wanted and drove off.

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  • author
    Steven Sheetz
    Apr 28, 2021
    Who is that

    Didn’t Finance through auto credit express wasn’t given the option

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  • author
    Lawrence Logan
    Apr 28, 2021
    The pairing of me with Stasek Chevrolet…

    The pairing of me with Stasek Chevrolet was rewarding The service and respect I received from the entire staff there was worth the journey. Thank you!

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  • author
    Veronica Robinson
    Apr 27, 2021
    Thank you Terry and Lisa ! You both made my first visit to US Auto a

    Terry and Lisa made my first time purchasing with US Auto Charlotte such a pleasant experience. Terry made me feel very welcomed from the time I spoke with him over the phone until the time I closed the deal. He was so professional and courteous. Lisa, was efficient and very professional. She explained in detail my sales agreement making sure that I understood each detail and allowing me time to ask questions. She had all of the necessary paperwork that I needed to sign ready and she made copies of everything for me. The process took an hour and I was driving off in my new car ! I will definitely mention US Auto to my friends and family. The team at the Charlotte Independence location is "top notch". Also, my car was so clean from the inside to the outside ! Thank you again Terry and Lisa.

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  • author
    Sherlyn Pitschka
    Apr 27, 2021
    It was such a wonderful shock to us both

    On arrival to our appt ( which we were 45 minutes late for) we were greeted with the most friendly of staff that we could have hoped for , we both felt very at ease from the moment we arrived until we left an hour later driving a beautiful Dodge Ram truck that my boyfriend very much deserves Thank you for working with someone like me with not so great credit and giving me a chance to show you that you made the right choice,thank you again for everything !!! We are both recommending this experience be shared with friends and family so they may hopefully have the same or similar results , and this has come from a couple of very happy customers,😁😁😁

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