Skip to Content
We earn commissions from brands listed on this site, which influences how listings are presented.
29,437 Reviews

DriveTime Review 2025

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

November 13, 2025

•

2 min

DriveTime Summary

DriveTime is one of the largest used car dealers in the U.S., with 140+ dealerships across the country. DriveTime’s online approval process means you can get your personalized down payment and monthly payment on every car before you start shopping. DriveTime customers, on average, can save over $1,000 on their down payment for similar cars on sale elsewhere.

DriveTime Pros & Cons

Pros

Soft credit pull for initial website inquiry
Personalized terms for budgets of all types
Simple online approval process

Cons

Vehicle purchase must be completed in-dealership
No vehicle delivery options
Doesn’t buy vehicles for cash

DriveTime At a glance

9.2
Editorial Score

Online experience

Has learning resources, access to rates, mobile app
10.0

Customer services and support

Multiple ways of reaching lender, wide range of hours
8.0

Loan Types

Offers most loan types
8.0

Repayment Flexibility

Offers flexible and personalized repayment plans
10.0

Eligibility (credit score)

Accepts all credit types
10.0

Suitable For?

DriveTime provides personalized financing options for those looking for more flexible alternatives than a traditional lender may be able to offer, putting the customer in control of their car-buying experience.

DriveTime doesn’t require a minimum credit score, although it does carry out a hard credit pull as part of its financing process in dealership.

Features

DriveTime offers personalized financing for every vehicle. Customers can complete the application process online and shop terms on thousands of cars with no impact to credit scores. Features include:

  • Personalized Payments: DriveTime doesn’t have a set down payment amount. It is personalized for each customer depending on the stated income and the price of the vehicle selected.
  • Adding a co-buyer or trading in your current vehicle could improve your terms
  • Browse with your personalized terms on every vehicle
  • Ancillary products
  • 30-day/1,500-mile limited warranty
  • 5-day return policy

Application Process

It’s easy to apply online via DriveTime’s website by selecting the Get Your Personalized Terms button. With no impact to your credit score, you can get approved for your personalized terms in less than two minutes.

The next step is to schedule a visit to a DriveTime dealership. A Customer Experience Guide will take you through your options, including down payment, recurring payments, and all your other options in-store. You’ll need to bring a valid driver’s license and other necessary documentation during this process.

Personalized Terms

DriveTime has financed millions and with thousands of cars to choose from, DriveTime has the flexibility to offer options for any budget.

Fees like documentation, tax, and titling also vary by state, so you need to discuss this with DriveTime’s Customer Experience Guides before buying your car.

No-Haggle Process

With DriveTime, customers can see their payment options online and then visit a dealership to experience DriveTime’s no-haggle process.

Help & Support

For the fastest response times, DriveTime recommends that you get in touch through the customer support telephone line 888-418-1212, open Monday to Friday, 6 a.m. – 7 p.m. MT.

Summary

Get started on your personalized car-buying journey today. With no credit impact, you can get approved for your real, personalized terms online in less than two minutes. DriveTime has financed millions across the U.S. and with thousands of cars to choose from, they make it easy to find a vehicle for any budget. Each used car includes a free AutoCheck history report and is backed by a 5-day return policy and a 30-day/1,500-mile limited warranty so you can drive home with peace of mind. Note: Vehicle prices exclude taxes and finance charges and, subject to state law, exclude doc fees up to $599 and other applicable fees. Vehicles available for sale at the identified location only.

Corporate Headquarters

1720 West Rio Salado Parkway, Tempe, AZ, 85281

Methodology

Information was gathered from the DriveTime website and by contacting its customer support helpline.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

Editorial Reviews
LendingTree
LendingTree
Read Review
Read All Reviews
Editor's Picks
Understanding Pre-Approval: Why It Matters Before You Shop for a Car
Aug 18, 2026
Can You Refinance Your Car Loan? When It Makes Sense and How to Do It
Aug 19, 2026
Auto Loan Calculator
Jan 14, 2026
Explore Our Articles
Trustpilot reviews
See what some customers are saying about DriveTime
Excellent • reviews 29,437
on
Excellent
77%
Great
8%
Average
3%
Poor
2%
Bad
10%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Honcho Hefner
3 hours ago
Sneed is the MAN
Sneed is the MAN! Literally a two hour deal. And Im in my New Car!!! 🗣️🗣️
Jalen Washington
6 hours ago
Quick and easy
Quick and easy
CB
Christina B
8 hours ago
I’ll be honest about my experience
I’ll be honest about my experience. The purchase process itself was easy, and Vlad was probably the best part of it. He was patient, helpful, and never made me feel rushed. I appreciated that. The financing options are definitely a plus for people with challenged credit who may not have many other options. However, there is a downside that I think people need to understand before going in: you can end up with a fairly high payment on a vehicle that already has high mileage. When you’re already paying higher interest because of your credit, adding a high-mileage vehicle and a high payment can become a very expensive combination. I was also disappointed with the inventory available within the different down-payment options. The selection felt limited, and I ended up buying a vehicle that I ultimately wasn't happy with. When I wanted to change vehicles, I was initially told I would have to pay a mileage charge. I pushed back on that, and fortunately the charge was eventually waived, which I appreciated. Another thing I wasn't particularly happy about was the pressure to purchase the protection plans. I understand that these products are offered as an option, but I felt like I had to be pretty firm and repeatedly make it clear that I did not want them. If a customer says no, I think that should be respected without having to push back multiple times. So, my advice is: go in knowing exactly what you're getting into. The financing can be helpful if traditional financing isn't an option, but don't let the convenience of getting approved overshadow the actual cost of the vehicle. Look closely at the mileage, total amount you're going to pay, interest, monthly payment, and any additional products being offered—not just whether you can get approved. I would work with Vlad again because he was genuinely helpful and patient. But as far as the overall buying experience, I'd definitely tell other credit-challenged buyers to do their homework, know their numbers, and be prepared to firmly decline anything they don't want. The fact that you can get approved doesn't necessarily mean the deal is a good financial fit.
Mi
Michael Henry
1 day ago
Chris Ramirez made the whole experience…
Chris Ramirez made the whole experience quick and easy. Go see Chris if you look for a vehicle at Drivetime
1
2
3
...
25