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DriveTime Review

Reviews 23,838
DriveTime
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DriveTime
DriveTime
Excellent
Reviews 23,838
Bestmoney Staff
Jun. 04, 2023
2 min read
BestMoney Staff
DriveTime Summary
DriveTime is one of the largest used car dealers in the U.S., with 140+ dealerships across the country. DriveTime’s online approval process means you can get your personalized down payment and monthly payment on every car before you start shopping. DriveTime customers, on average, can save over $1,000 on their down payment for similar cars on sale elsewhere.

Pros

  • Soft credit pull for initial website inquiry
  • Personalized terms for budgets of all types
  • Simple online approval process

Cons

  • Vehicle purchase must be completed in-dealership
  • No vehicle delivery options
  • Doesn’t buy vehicles for cash

DriveTime at a glance

9.2
Editorial score

Online experience

Has learning resources, access to rates, mobile app
10.0

Customer services and support

Multiple ways of reaching lender, wide range of hours
8.0

Loan Types

Offers most loan types
8.0

Repayment Flexibility

Offers flexible and personalized repayment plans
10.0

Eligibility (credit score)

Accepts all credit types
10.0

DriveTime DriveTime View Rates

Suitable For? 

DriveTime provides personalized financing options for those looking for more flexible alternatives than a traditional lender may be able to offer, putting the customer in control of their car-buying experience.

DriveTime doesn’t require a minimum credit score, although it does carry out a hard credit pull as part of its financing process in dealership.  

Features 

DriveTime offers personalized financing for every vehicle. Customers can complete the application process online and shop terms on thousands of cars with no impact to credit scores. Features include: 

  • Personalized Payments: DriveTime doesn’t have a set down payment amount. It is personalized for each customer depending on the stated income and the price of the vehicle selected. 
  • Adding a co-buyer or trading in your current vehicle could improve your terms 
  • Browse with your personalized terms on every vehicle 
  • Ancillary products 
  • 30-day/1,500-mile limited warranty 
  • 5-day return policy

Application Process 

It’s easy to apply online via DriveTime’s website by selecting the Get Your Personalized Terms button. With no impact to your credit score, you can get approved for your personalized terms in less than two minutes.  

The next step is to schedule a visit to a DriveTime dealership. A Customer Experience Guide will take you through your options, including down payment, recurring payments, and all your other options in-store. You’ll need to bring a valid driver’s license and other necessary documentation during this process. 

Personalized Terms 

DriveTime has financed millions and with thousands of cars to choose from, DriveTime has the flexibility to offer options for any budget. 

Fees like documentation, tax, and titling also vary by state, so you need to discuss this with DriveTime’s Customer Experience Guides before buying your car. 

No-Haggle Process 

With DriveTime, customers can see their payment options online and then visit a dealership to experience DriveTime’s no-haggle process. 

Help & Support 

For the fastest response times, DriveTime recommends that you get in touch through the customer support telephone line 888-418-1212, open Monday to Friday, 6 a.m. – 7 p.m. MT. 

Summary 

Experience a car-buying process that’s tailored to fit your budget. With no credit impact, you can get approved for your personalized terms in less than two minutes! We’ve financed millions across the U.S. and with thousands of cars to choose from, we’ve made it easy to find a vehicle for any budget. Each car, truck, van and SUV includes a free AutoCheck history report and is backed by a 30-day/1,500-mile limited warranty so you can drive home with peace of mind. Note: Vehicle prices exclude taxes and finance charges and, subject to state law, exclude doc fees up to $299 and other applicable fees. Vehicles available for sale at the identified location only. 

Corporate Headquarters 

1720 West Rio Salado Parkway, Tempe, AZ, 85281 

DriveTime DriveTime View Rates

Methodology

Information was gathered from the DriveTime website and by contacting its customer support helpline. 


BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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Trustpilot reviews
See what some customers are saying about DriveTime
Great • Reviews 23,838
on
Excellent
76%
Great
10%
Average
3%
Poor
2%
Bad
9%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Ja
Jasmine
2 hours ago
3rd purchase!
Fabian was great to work with. Even with the few issues that came up I still left with the car I really wanted and I’m super happy with my purchase
TB
Tony Barnes
32 minutes ago
The sales associate Ayesha Waldheim and…
The sales associate Ayiesha Waldheim and manager Yazi were very very extremely helpful. Very pleasant from the time we arrived all the way until we left. Extremely patient and very knowledgeable of the vehicles and the documentation. Made sure we received the right vehicle. I loved that both the manager and the sales associate really strived hard to make sure everything was perfect.Very professional and extremely pleasant. Loved loved loved my visit to drive time.
Caja Corley
4 hours ago
This the best car buying experience…
This the best car buying experience I’ve ever had. Very personal and professional
Ma
Maria
6 hours ago
No stress
It was the quickest and easiest car transaction I’ve ever had! Sales rep Michael did a fantastic job breaking everything down and showing me my options, I would definitely come back to this location in the future!
EH
Erving Hernandez
6 hours ago
Excellent
The main reason I showed up was the person I talked too , Abree de la Rosa , was perfect and easy talking too convinced me too show up and the person that dealt with me Bria smith in union city was amazing thank you too both of them
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