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OneMain Financial Review
Reviews 53,562
OneMain Financial
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OneMain Financial
OneMain Financial
Excellent
Reviews 53,562
Sarah Pritzker
Aug. 25, 2021
2 min read
Sarah Pritzker
OneMain Financial Summary
OneMain Financial is a leading service provider in the personal loans industry. It offers a range of personal financial loans and is known for providing loans to non-prime customers. The company prides itself on its simple application process and quick provision of service. OneMain Financial ensures customers have easy access to a customer service representative to make informed and financially secure decisions.
Pros
  • Offers fixed rates and fixed payments
  • Over 1500 locations in 44 states
  • Long-term loans available
Cons
  • An origination fee may be charged
  • High APR compared to companies offering similar service
  • Additional fees, such as late payment, may be charged

OneMain Financial at a glance

4.4
Editorial score

Online experience

Good online resources, but no access to rates
4.0

Customer services and support

Multiple ways of reaching lender but limited hours
4.0

Loan Types

Offers all loan types
5.0

Repayment Flexibility

Offers multiple repayment plans- but no special repayment programs
4.0

Eligibility (credit score)

Accepts all credit types
5.0

OneMain Financial OneMain Financial View Rates

Suitable For?

OneMain Financial is a direct lender with over 1,500 locations nationwide to serve its customers. Covering a wide variety of personal loan specialties, OneMain Financial also offers auto loans, auto refinancing loans and auto repair loans. Taking into account the interest rates offered (18.00%-35.99%) and the variable repayment terms, ranging from 24-60 months, customers can customize their loan to fit their needs. That being said, OneMain Financial is recommended for borrowers that need non-prime credit products. 

Features

OneMain Financial aims to assist its customers with securing financial stability and does away with the need to rely on car-dealership loans. As well as offering quick and simple loans, the company makes resources such as financially informative articles available. It also offers a free application to check if the customer prequalifies. Included in the company's perks and benefits are highlights such as:

  • A network of branches throughout the US
  • Quick turnaround on loan application
  • Fixed payments and fixed interest rates
  • Allows joint applicants

Application Process

OneMain Financial's application process is simple and easy. Prospective borrowers fill out an online application form, or the application can be handled via phone or by visiting a branch office. The form involves providing basic personal, employment, and financial information. In order to complete the initial application, the customer needs to provide a copy of a government-issued ID, their proof of income, and proof of residence. Additional items may be requested, depending on the individual circumstances of the customer. The application is then processed.

If the initial application is approved, the borrower will be contacted by a local specialist to schedule an in-person appointment at a local branch. The borrower is generally required to come to the branch in order to verify the information provided and finalize the process. Where no local branch is accessible, the company is willing to accommodate the customer.

Loan Types and Terms

OneMain Financial offers personal loans for debt consolidation, life events, recreation, home projects, and auto loans. The auto loans provided include auto refinance, auto repair, car purchase, and cash-out refinance loans. The company uses the vehicle in purchase loans as collateral.

  • The range of loan amounts is $1,500-$20,000
  • APRs from 18.00%-35.99%
  • Loan terms ranging between 24-60 months 
  • Origination fee may be charged 
  • The company may charge additional late or governmental fees

Repayment Options

The loan term options can vary, with a difference of 12 months between each option. The minimum term offered is 24 months, and the maximum is 60 months. Late fees will be charged for late payments, which can range from a flat amount to a percentage of the customer's monthly payment.

How Safe Is It? 

With your personal information, safety is always a priority. OneMain Financial utilizes several security measures when handling your personal information including third party verification software and secure safeguards to protect your interests. More on OneMain Financial’s privacy policies can be found here

Help & Support 

Customer support can be reached via the company’s website or via telephone at (800) 742-5465 for general account support. This line is available from Monday through Friday between 7:00 AM and 7:00 PM CST.

Summary

OneMain Financial is a veteran of the industry, with over 100 years of experience providing loans to customers. Its exemplary customer service ensures a quick turnaround, and the application process is easy and manageable.

OneMain Financial OneMain Financial View Rates


Physical Address

OneMain Holdings, Inc.

601 NW. Second Street

Evansville, IN 47708-1013

Disclaimers:

*Example Loan: If you borrowed $6,000 with a 24.99% APR and 60-month term, your payments would be $176.07 per month. This example is based on an average customer with good credit.

Not all applicants will be approved. Loan approval and actual loan terms depend on your ability to meet our credit standards (including a responsible credit history, sufficient income after monthly expenses, and availability of collateral). If approved, not all applicants will qualify for larger loan amounts or most favorable loan terms. Larger loan amounts require a first lien on a motor vehicle no more than ten years old, that meets our value requirements, titled in your name with valid insurance. Loan approval and actual loan terms depend on your state of residence and your ability to meet our credit standards (including a responsible credit history, sufficient income after monthly expenses, and availability of collateral). APRs are generally higher on loans not secured by a vehicle. Highly-qualified applicants may be offered higher loan amounts and/or lower APRs than those shown above. OneMain charges origination fees. Depending on the state where you open your loan, the origination fee may be either a flat amount or a percentage of your loan amount. Flat fee amounts vary by state, ranging from $25 to $500. Percentage-based fees vary by state ranging from 1% to 10% of your loan amount subject to certain state limits on the fee amount. Loan proceeds cannot be used for postsecondary educational expenses as defined by the CFPB’s Regulation Z such as college, university or vocational expense; for any business or commercial purpose; to purchase securities; or for gambling or illegal purposes.

Borrowers in these states are subject to these minimum loan sizes: Alabama: $2,100. California: $3,000. Georgia: Unless you are a present customer, $3,100 minimum loan amount. North Dakota: $2,000. Ohio: $2,000. Virginia: $2,600.

Borrowers (other than present customers) in these states are subject to these maximum unsecured loan sizes: North Carolina: $7,500. An unsecured loan is a loan which does not require you to provide collateral (such as a motor vehicle) to the lender.

Sarah Pritzker
Written by
Sarah Pritzker
Sarah Pritzker is a content writer with years of experience and a keen interest in the vast world of online consumer products. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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See what some costumers are saying about OneMain Financial
OneMain Financial
Excellent
Reviews 53,562
on
Excellent
89%
Great
6%
Average
1%
Poor
1%
Bad
3%
T
terry fisher
20 hours ago
Very easy to work with
Very easy to work with
V
valerie evans
21 hours ago
Everything was fast and streamlined
Everything was fast and streamlined. Our loan specialist made sure we understood all our options and especially the options we chose. Never had a sence of being judged. Great place to do business.
K
karina hernandez
21 hours ago
It was great
It was great! Easy to apply and I received the money really fast.
L
lousynda randell
a day ago
Easy and fast
They made it quick and easy to get the loan to help with my sudden move. Everything was broken down into terms I understood. Very friendly and helpful staff.
R
robin hannah
a day ago
My experience was great because Tanisha…
My experience was great because Tanisha was very professional and knows her job very well in details.
C
cindy denoyer
a day ago
Loan that's right
They are easy to work with, they get you the right loan
A
angela walker jackson
a day ago
Customer Service was awesome
Customer Service was awesome. They were very helpful made sure you understood all the paperwork.
D
dewey smith
a day ago
People were very helpful and good to…
People were very helpful and good to work with
S
stephiny marshall
a day ago
The service was fast and very friendly
The service was fast and very friendly
B
bethany smith
a day ago
Friendly staff
Terry I believe her name is, was great and friendly. She was clear when explaining about the loan and the different options.
C
cheryl champ
a day ago
Everyone was so helpful and…
Everyone was so helpful and professional. thank you so much!
D
david getfield
a day ago
Courteous and professional staff.
Courteous and professional staff.
R
robin carriker
a day ago
I thought the staff was very helpful…
I thought the staff was very helpful and made it very easy to fill out all the paper work and to set up all the payments up automatically.
E
esperanza imbuido
a day ago
Nice person Zay
Nice person Zay, recommendable place. They can help when somebody in need❤️
D
donald coots
a day ago
The lady was very nice and her Customer…
The lady was very nice and her Customer Service was good and very direct. The loan was explained and lay out very well so I could understand what I was to get and what I would pay back. I again thank you for your time and th loan. Donald
L
linda simons
a day ago
Miriam Rocks…
I called Miriam 2 days after I applied to see what the status of my loan was. She got on the phone, and very professionally asked me a couple of questions. After providing her with the information that she asked for, she kindly said that she could get me that same day as long as I provided what she needed, which I did. I met her at 4 pm on the same day and she closed my loan. She also got me my money that day. Your company is speedy, reliable and very easy to work with. You need to keep people like Miriam around to help people in such a kind way. Thank you.
L
laura c.
a day ago
Only took a day to get funded after…
Only took a day to get funded after submitting application, fair rates, this was an overall good experience.
N
nicholas frenn
a day ago
fast and very professional
Fast and professional
J
josie hernandez
a day ago
It was very nice to be able to send…
It was very nice to be able to send paperwork and request finances. My representative was very professional and very courteous. I appreciate all the assistance
J
jacqueline brown
a day ago
Professional and affable
The loan officer was respectful, noted an analysis of my request and clarified every question and response given pursuant to my questions. I was confident of his knowledge and efficiency to assist and assess with my ability to use auto pay as well as to my expectations to make repayment for my loan by doing so in the latter part of every month. I am clearly pleased with the protocol to apply and receive consideration. Thank you for your proffer and approval. Your loan officer was thoroughly capable and efficient to represent your business and that of the audience for servicing of my loan. In trust, Jacqueline Rocker Brown 6/6/23
F
francisco
a day ago
Fast and easy loan process
Fast and easy loan process
T
tess r
a day ago
Irene is amazing to work with!!
Irene is amazing to work with!!! She is by far the BEST loan officer I have dealt with across many banks. She goes above and beyond to help her clients and explain the loan and look at what are truly the best options for the client!
M
melinda c
a day ago
Great experience!
My husband and I couldn’t be more pleased with the service we received. Irona was very professional and extremely helpful. This is the second loan we’ve received and we will continue to work with One Main Financial.
A
angela s
a day ago
Excellent customer service
Excellent customer service
L
larry denney
a day ago
My water well went out
My water well went out. I called OneMainand they made their evaluation of finances and approved my request for funds to cover replacements need on well. I drove up. Did the paperwork. Money in bank the next day so I was able to pay the well service in full.
A
ann smith
a day ago
Customer service was great they were…
Customer service was great they were very friendly and professional and you felt comfortable applying for the loan 😀
R
robert e johnson
a day ago
Very friendly professional and quick
Very friendly professional and quick
A
adam otsen
a day ago
Interaction was great
Interaction was great! But my credit at 785 to get a percentage rate of 23 is really bad.
G
gram gram
a day ago
Nick was very knowledgeable and that’s…
Nick was very knowledgeable and that’s what made the entire loan process so smooth from start to finish. He did exactly what he said and knew exactly what to do.
C
cheryl fitzgerald
a day ago
Very helpful
Very helpful, always have been good to us
C
christina
a day ago
Excellent customer service
Excellent customer service. Very positive experience for me.
T
thomasina wise
a day ago
Just as nice as the people were in DE
Just as nice as the people were in DE. I felt very comfortable we new people, if whom I now know. Thank you for your service.
D
david barter
a day ago
My Loan Officer Jay Harlow Was Great!!
My Loan Officer Jay Harlow Was Great!!! He Executed All My Loan Requests Professionally and Answered All My Questions In A Very Timely and Understandable Manner! Thank You Jay For A Great Experience Obtaining My Loan!!! I Would Highly Recommend Jay and One Main Financial To All!!!
E
esguerra/vilma ombao
a day ago
It was an easy process for me
It was an easy process for me, very helpful and I'm satisfied with the service she provided.
R
reynaldo a
a day ago
I am so glad for your suport and the…
I am so glad for your suport and the bussinees with you. thanks you so much.
G
gretchen nehl
a day ago
The staff was super kind and…
The staff was super kind and knowledgeable
B
barbara johnson
a day ago
Great customer service
Great customer service
L
laura
a day ago
Helpful, Positive, Caring
Lisa was great! The tech was not with us, all kinds of internet troubles, but Lisa never gave up and helped me through all the issues and we got it done. Genuinely nice, made me laugh and such a help!
G
g r jr
a day ago
Just follow the steps and the process works
Besides the paperwork the process was clear and swift. It really all worked out in a timely manner.
V
virginia
a day ago
Safety in numbers.
My loan officer, Miss Debby, was very personable and professional. She explained each and every step of the process and any options available to me. All in all, it was a very enjoyable experience. I felt safe.
K
kenneth newell
a day ago
Very professional and polite!
Very professional and polite!
R
richard diaz
a day ago
On June 2023 the people are great
On June 2023 the people are great. Very professional and courteous. The service is excellent. The staff are the best.
S
shane hope
a day ago
They help me walk through the process…
They help me walk through the process of loan
C
chester pringle
a day ago
Outstanding service with Devon being very professional
Devon was very professional and courteous made me feel welcome and important as a customer
C
chester green jr
a day ago
Good service.
Good service.
S
sharon mccray
a day ago
OMF Is Phenomenal
OMF WAS Phenomenal they really deserve a Million Stars, at first I skeptical, thought my loan wouldn’t go through but it proved me wrong ❤️ I will definitely spread OMF 100% out.
F
frances kaesberg
a day ago
Smooth and easy process
Explained the process clearly from start to finish, smoothly paid off my existing loan while increasing my loan an extra $1000.
F
faye cunningham
a day ago
Very pleased with our service.
We have done business with One Main several times and I have never had a bad experience. This time was very pleasant; we were recognized as previous customers and that always makes us feel good. I am terrible with names but the lady that helped us said she had been with One Main for 33 years and was super nice and very helpful. Being an older couple we sometimes need a little extra help and it was given with a smile. By the way, that was the Tullahoma, Tennessee office. Thank you, Faye Cunningham
J
janice rawlings
a day ago
The loan agent was waiting for me and…
The loan agent was waiting for me and the transaction went smoothly
D
deborah
a day ago
Great customer service
Neko was very kind. The process was very quickly. I understood was the requirements was to get the loan approve and I brought in all the necessary materials and the loan was approve without any problems.
W
walt s,
a day ago
Disorganized
It seems your process is somewhat unorganized. Several documents had to be sent multiple times. The title wasn't requested until we asked about. The last thing, we went in to finalize the loan and found out you wanted to bring the car in for inspection. Maybe we should have known, but we shouldn't have to. Your employees are friendly and informative when you ask.
C
charles pennington iii
a day ago
I liked the fast response and money…
I liked the fast response and money being deposited fairly fast. I just didn’t like after signing all the services they were trying to push on you. Other than that it was a good quick experience and would definitely do business with One Main in the future for sure.
A
alicia t
a day ago
Had a great experience!
Had a great experience!
J
john w
a day ago
Wonderful experience start to finish
Wonderful experience start to finish. Could not have been an easier or more professional experience.
P
pabla cadena
a day ago
Great customer service
I was informed of everything I needed for my loan. The process was long due to being short staffed. However the representative assisted me with a positive attitude.
N
nancy barrantes lei
a day ago
Outstanding service
The Manager Jessie was terrific, the whole process was smooth , so nice .
N
not happy
a day ago
Piece of cake.
Piece of cake.. Go get that 💰 Excellent company
B
brittany mcdaniel
a day ago
They are great help with refinancing your car
They get to know alittle about you. And they was great help
D
david cruz
a day ago
I was able to sit down with the agent…
I was able to sit down with the agent and complete my application quickly with no issues. The staff were friendly and courteous and I was approved for my loan and even offered more money than I expected. Thanks for everything!
E
ebony calhoun
a day ago
The whole process was quick
The whole process was quick, easy and simple.
A
ana bh
a day ago
My experience was grate because my…
My experience was grate because my representative have a lot of knowledge and very good manners he was very helpful .
L
leslie navedo
a day ago
Vanessa Navarette
Vanessa Navarette made process so easy she took the time to explain each section of the contract and terms. I kept apologizing feeling embarrassed, she kept assuring me that it was ok. I was in a hard spot in my life and my emotions were getting the best of me, knowing that you guys are there to help at that hard moment in my life, it gave me peace of mind, Thank you One Main for employing people like her that truly care and enjoy giving a great (service) more like a good experience.
R
richard boynton
a day ago
Smooth and simple application
Smooth and simple application. Easy to use web and android app. No fees. Quick response and funded the next day. Across the board a good experience.
M
msanborn
a day ago
My loan agent was very helpful
My loan agent was very helpful, knowledgeable, and considerate. Did not try to push any additional services on me but did review what was available. Great experience.
u
undefined
a day ago
Easy process and the staff was very…
Easy process and the staff was very friendly and helpful
C
carolyn mosier
a day ago
Your team was polite
Your team was polite, easy to work with. Process went smoothly.
R
richard perez delgado
2 days ago
Great overall experience
Great overall experience. Great customer service.
T
tyler l french
2 days ago
Michelle is awesome
Michelle always makes the process quick and easy. She is always so friendly!
B
brenda brown
2 days ago
STAFF WAS COURTEOUS
STAFF WAS COURTEOUS, POLITE AND VERY WELL AT ASSISTING ME IN A TIMELY MANNER. WOULD RECOMMEND YOUR SERVICES TO OTHERS. THANK YOU FOR TRUSTING ME.
A
austen cushing
2 days ago
U guys are great
U guys are great
N
nateesha mclaurin
2 days ago
I was very happy with the agent that…
I was very happy with the agent that worked with me. She was very friendly. and try to get me out as quick as possible so thank you.
J
jose barrientos
2 days ago
It was very simple to qualify
It was very simple to qualify; and process all paper work can’t be more easy than that thank you OMF
M
megan anderson
2 days ago
Debbie at the kahalui branch was very…
Debbie at the kahalui branch was very helpful and kind. The entire process was quick and easy. I got exactly what I needed in a matter of overall minutes. I had a great time and felt cared for by Debbie and the efficient process used. Great job, I’ll absolutely refer this location.
c
customer
2 days ago
Always the help when needed
They are always there when I'm either in a pinch or helping me to moving forward w my future financial plans.
R
rena banks
2 days ago
The experience was pleasant and the…
The experience was pleasant and the staff was helpful.
S
stacey marrero
2 days ago
Naisha was great
Naisha was great. She explained everything including all my options. She made the process so simple for me. I was able to pay off all of my credit cards because of OneMain. Thank you!!!
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larry peeler
2 days ago
Shelby, NC office.
Elaine at your Shelby, N C branch helped me with my loan. All was smooth and pretty stress free. No hassles and everything was upfront and understandable. A good experience!
C
christopher gregg
2 days ago
Very smooth process!
Very smooth process!! Had a great experience!
S
susan shaw
2 days ago
I am nonverbal so I was not able to…
I am nonverbal so I was not able to call when I was having problems uploading my bank statement. I went in to the Dorthy Lane office and a nice lady there stopped what she was doing to help me. I appreciated that! I’m just sorry that I didn’t get her name.
D
dawana lynch
2 days ago
The customer service was outstanding
The customer service was outstanding. The rep was very patient and informative. Any questions I had she provided me with the answers. Basic on that along I would recommend people to do business with OneMain
N
nina owens
2 days ago
was very helpful very polite walk me…
was very helpful very polite walk me Through everything and I really appreciate it.
A
angelia shipp
2 days ago
Professional at OneMain Financial
My loan officer was very friendly took the time to listen, gave me very good information about the loan process.
D
dickinson
2 days ago
It was a very kind of experience.
It was a very kind of experience.
H
hattie atkins
2 days ago
Had a great experience
Had a great experience. Everyone was friendly and helpful. Everything went very smoothly!
F
faye whitney davis
2 days ago
It took to long to close on the loan
It took to long to close on the loan. My loan agent did not give all the resources needed to help close the loan
M
michael broadway
2 days ago
It’s was an AMAZING experience
It’s was an AMAZING experience, I would definitely recommend anyone to see Vanessa. She deserves 10 stars with great customer service skills. Thank you One Main Financial
L
leslie griffin jones
2 days ago
Representative was very patient and…
Representative was very patient and informative. Very respectful. It was a pleasure speaking with her.
A
april dodds
2 days ago
Everyone is always great
Everyone is always great! They go above and beyond to help us.
M
michelle moore
2 days ago
The congeniality and professionalism of…
The congeniality and professionalism of Ms. Walker and the manager. They appear to me to work extremely well together.
J
james nehasil
2 days ago
Customer service was great and timely
Customer service was great and timely. only concern was high handling fee. Good experience though
c
customer irene
2 days ago
Awesome experience
We had tami as the loan officer and she’s very patient and professional about her business. The loan was ready to sign when we arrived at the office, thanks, Ed and Irene.
B
barbara newell
2 days ago
Easy!!
Easy, fast, not a single problem!!! Applied online and was able to take care of everything and just visit the store and with a hour or so I was good to go!!! Fantastic staff!!
J
james
2 days ago
From start to finish the process was…
From start to finish the process was smooth with limited roadblocks for completion.
R
retta beverley
2 days ago
Sara was very pleasant and patient
Sara was very pleasant and patient. She took her time with me and she explained everything.
N
none
2 days ago
Great experience
Great experience
M
mike hendrickson
2 days ago
Super personnel
Super personnel, Knowledgeable, prompt, and friendly.
J
jamie shedden
2 days ago
Very professional and courteous staff
Very professional and courteous staff. Process was easy.
G
gary beydler
2 days ago
Very friendly and helpful people
Very friendly and helpful people
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tracy kaniuka
2 days ago
Great service!!
The person handling my loan was great!! She was very personable and made me feel very comfortable. She was very thorough with the loan documents explaining details as we progressed through the paperwork. The only negative I have is the gentleman sitting as his desk as I entered. He was rude. Brushed me off when I explained I had an appointment.
C
charles myers
2 days ago
Pam was wonderful
Pam was wonderful. Very helpful, took care of everything quickly and efficiently.