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BestMoney.com
AUTOPAY Review
Reviews 495
AutoPay
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AutoPay
AutoPay
Excellent
Reviews 495
Caroline Benton
May. 30, 2021
2 min read
Caroline Banton
AutoPay summary
AUTOPAY is a good option if you have worked to improve your credit score through responsible repayment and money management. AUTOPAY offers loans for new and used cars, and its lending marketplace model encourages lenders to compete for your business, so you pay less.
Pros
  • Lenders offer competitive interest rates and terms
  • Fast prequalification simplifies finding the right loan
Cons
  • Not a direct lender, so rates and terms are only representative
  • The AUTOPAY website lacks specific loan information and resources

AutoPay at a glance

4.6
Editorial score

Online experience

Good online resources, but no access to rates
4.0

Customer services and support

Multiple ways of reaching lender, wide range of hours
5.0

Loan Types

Offers most loan types
4.0

Repayment Flexibility

Offers flexible repayment plans & the option for special repayment programs
5.0

Eligibility (credit score)

Accepts all credit types
5.0

AutoPay AutoPay Visit Site

Suitable For?

AUTOPAY is a good option if your credit score is low but you are working to improve it. The platform is also ideal if you’d rather have several choices available before making a final decision.

AUTOPAY Features

AUTOPAY’s simple prequalification application differentiates it from other lending platforms. After completing an online form, you are immediately matched with several potential lenders. The turnaround for approvals is fast, and you could receive the funds in your bank the following day. However, it is important to note that it could also take up to 14 days. If you have a low credit score, AUTOPAY will allow you to include a co-signer, potentially improving the available rate and terms.

Some advantages to using AUTOPAY include the following:

  • A network of reliable loan providers
  • Loans regardless of your creditworthiness
  • Additional educational resources
  • Both new and used auto loans
  • Streamlined prequalification process
  • Funds received within 14 days

Application Process

The AUTOPAY application process includes two distinct steps: prequalification and the actual application and approval after you have been matched with potential lenders. To get started, fill out a quick application online, which requires your basic financial details and contact information. Once completed, you will be matched with several lenders and will continue the application process directly with the selected lender. AUTOPAY will handle the paperwork and submissions but requests that you have the following documents ready:

  • Your driver’s license
  • Proof of insurance
  • Some form of income verification, which can include paystubs, tax returns, or similar documentation
  • Proof of residence such as a lease agreement, utility bill, or similar documents
  • Payoff letter from your current lender (exclusively for loan refinancing)

Some lenders may have requirements to approve customers for loans, particularly for vehicles up to 10 years old or vehicles with a maximum of 150,000 miles. In some cases, lenders may require a credit score of roughly 600, but there is no strict minimum.

AUTOPAY is not a direct lender, so final terms, rates, and loan amounts are agreed with the chosen loan provider.

Loan Types and Terms

AUTOPAY provides loans for the purchase of new and used vehicles. The platform allows the borrower to shop for competitive rates once they have found a car. You can apply for loan amounts between $2,500 and $100,000, with a variety of loan terms from 24 to 84 months. Additionally, AUTOPAY’s loan providers can offer APRs as low as 1.99% to 2.99% for qualified borrowers. 

How Safe is It?

Although AUTOPAY must share customer information due to its marketplace model, the company is incredibly transparent about the whole process. The privacy policy is explicit concerning information that is collected, how it is collected, and the reasons why it is shared. AUTOPAY protects customer data with industry standard measures that include both physical and virtual failsafe technology and redundancies to avoid any loss of data or theft. Information is kept on secured servers in protected physical locations.

Repayment Options

Customers accessing financing through one of AUTOPAY’s partners can choose from a variety of repayment terms that suit their needs. The company’s network of partners offers repayment terms that range between 24 and 84 months. Although payments are handled directly by the loan originator, most lenders allow customers to automate their loan payments, making it easier to pay on time every time. Additionally, customers can pay down their loans through more traditional means, although repayment options should always be discussed with the loan originator and not directly with AUTOPAY.

Help & Support

You can reach AUTOPAY via telephone Monday through Friday between 7 am and 7 pm Mountain Standard Time, and Saturdays between 9 am and 5 pm Mountain Standard Time. You can also get in touch via email if you prefer.

AutoPay AutoPay Visit Site

Final Word

If you’re looking for either a new or used car, AUTOPAY offers a range of loan amounts, terms, and competitive interest rates. In addition to the quick application and effective matching system, AUTOPAY offers a high level of customer service. If you’re looking for plenty of loan options, AUTOPAY is worth considering. 

Physical Address

AUTOPAY

PO BOX 40469

Denver, CO

80204

Caroline Banton
Written by
Caroline Benton
Caroline Banton is a freelance writer of business and finance articles that have been featured in The Huffington Post, The Motley Fool, Time, MSN, PYMNTS.com, GOBankingrates.com, SaleMove, and MyBankTracker.com. Before becoming a writer, Caroline had over fourteen years of experience working at the World Bank. Caroline has an MBA from Johns Hopkins University. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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See what some costumers are saying about AutoPay
AutoPay
Excellent
Reviews 495
on
Excellent
93%
Great
3%
Bad
4%
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adolfo torres
10 days ago
Matt is always on top of things he…
Matt is always on top of things he keeps you well informed about everything im glad he help me out
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brittany justice
11 days ago
Excellent customer service
I worked with Matt! He was great at explaining everything and was patient with me getting everything signed and sent in. He was always accessible and quick to respond to any questions I had. Thank you Matt for all of your help!!
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alex alvarez
9 days ago
The typical bait and switch
The typical bait and switch. I was led to believe that I would receive a number of loan options but found out there is only one, Autopay. They called me at home and tried to strongarm me to give them additional information. Horrible company, horrible business practice. I highly recommend going to a reputable bank or credit union to secure a car loan, these "brokers" are only adding an additional layer and cost to an already confusing process. UPDATE A representative just called me to explain their process and I was even more dissatisfied. Autopay does not understand the concept of customer service nor do they believe that they should be transparent about their offering.
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dave
20 days ago
Terrible experience
Terrible experience. Exceptional credit, no debt and wanted a new purchase auto loan. They said I qualified for several offers. Sent to underwriting and I was NOT approved - I was shocked. I called back to ask for more information, the agent said she would call me back after she spoke to underwriting. Have not heard back.
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bridgette montas
a month ago
Quick and simple process
I worked with a man named Matt, very professional and easy to talk to. He was always available to answer my questions. Also made things easy to understand stand.
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naomi pope
a month ago
The process was fast and easy!
I signed up online and the process was easy they helped me along the way and my loan was approved by the bank faster than I thought. I saved $200 on my car loan a month
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debra johnson
a month ago
I was considering refinancing my car…
I was considering refinancing my car loan with this company. They wanted to give me 75 months. That's too long for me. I also did not like Kyle Fergason. He was very impersonal and fast talking. I feel like dealing with this company is a waist of time!!!!!
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nicole d patterson
a month ago
Courteous
Courteous, responsive and patient. It took me about a week to get my paperwork done. I was the delay. The representative was always ready to assist and answer any questions. Excellent experience for me.
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nicolas schillerstrom
a month ago
Great customer service
Great customer service, worked really hard to get me a great deal!! I will recommend autopay to anyone to refinance your vehicle!
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kameron
2 months ago
Terrible. They lie about the rates the offer and they’re much worse than the market.
Terrible. They lied about the auto loan rates offered online and over the phone. With an 800 credit score on a 72-mo $50k loan, they said it’d be 2.99%. After days of waiting and an hour of my time over the phone giving them my information so they could do an audit before offering a loan, they came back with 8%. Total waste of time and MUCH higher than what was marketed and compared to the market. I’m mostly disgusted by the lying more than wasting my time while shopping for an auto loan. Don’t use these scammers. Go with a local credit union or finance through the car manufacturer.
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maria olloqui
2 months ago
Matt was a blessing in the sky
Matt was a blessing in the sky! I was looking for a good company to refinance my loan; I contacted Auto Pay and I got the best professional, honest, courteous and positive person on the line. I got exactly I wanted in a matter of days . His great effort to help me make me feel very happy. AutoPay has a great asset with Matt Reindhart ! I thank Matt and your company for the great team you got! I give you 5 stars, I will surely recommend you in the future. Happy Seasons !!! Best of everything for you Matt !😊
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maged maher
2 months ago
Really disappointing No service Just EXTRA FEES
Really disappointed there in no service at all. I thought everything is setup and then I get an email saying that the payment did not go through. and I will get an paper invoice with an extra charge. tried to reach out for the customer service, somebody to talk to and I just get an automated answers that run in loops. Plus they charge for any notification apart from the advertising ones.
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david sprouse
2 months ago
Autopay goes the extra mile to get things done.
Well I was getting the run around with a few other companies, and just couldn't get anything approved. I called Autopay and with Mat's help I got over the hump and my loan was approved within hours. Mat kept in touch with me through out the whole process. I was impressed with everything, and would recommend Autopay to all, who don't want maybe's, but yes indeeds. Thank you all for your help.
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yonaira hernandez
3 months ago
Amazing service!
Amazing service!
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todd mills
3 months ago
Thank you Matt
Thank you Matt. Top notch service!!! This was extremely smooth and simple car refinance. Dropped me 11% on rate I currently had. Was a joy to talk with and he had the HUMAN element not robotic rehearsed VERY RARE TODAY!! Thanks again look forward to becoming a repeat customer. Todd
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evelyn kimberly wright
3 months ago
Albert was great in assisting me & gave…
Albert was great in assisting me & gave some good advice!!!! Pretty quick too!!!!!
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samuel jean jacques
3 months ago
I can’t complain
I can’t complain, this experience has been a great success.
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carie whitaker
3 months ago
My experience was super smooth
My experience was super smooth! The gentleman I worked with was so helpful and very knowledgeable! Also, very upfront about the process!
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a n m
3 months ago
My fiance has a good credit score and…
My fiance has a good credit score and used auto pay off credit krama. They said his chances were excellent on approval of a refinance. Well not without 4500 down. That's ridiculous and very misleading. Don't go through this company .
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kathryn
3 months ago
AutoPay, in particular Blake Rurik, exceeded my expectations in securing a favorable interest rate on my used car loan.
I was very pleased with the professionalism, quality and turnaround time that Blake Rurik was able to provide in securing my very favorable interest rate on my recent auto loan. Blake was able to secure an interest rate that was much better than what I could find locally.
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jimmy hensley
3 months ago
Monica Valdez is awesome
Monica Valdez is awesome. Just got in the mail today that I can refinance thru rategenius at $509 a month. Monica got me $449 a month. Awesome. If you need lower car payments, contact autopay. Better to pay off your car, but sometimes life happens and autopay showed up.
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pamela ashlock catron
3 months ago
I recieved a letter in the mail
I recieved a letter in the mail. I filled out the information and Monica called me from Autopay. What an AMAZING lady to work with! And being on a fixed income helped me save on my monthly payment. I now can breath each month
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natasha
3 months ago
Refinancing with Autopay was smooth
Refinancing with Autopay was smooth, quick and easy. My assigned representative; Mason Evans was phenomenal. Mason stayed in communication with me throughout the entire process. He was respectful of my time. He always called back when he said he would and at the requested time I would request. Thank you Mason. I 100% would recommend Autopay for your financial needs. OH! I got an awesome rate.
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yami
3 months ago
Matt was such a huge help
Matt was such a huge help! He helped make this transition seamless. My monthly payment dramatically decreased. I highly recommend autopay.
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brandon casper
3 months ago
Quick and easy process
Quick and easy process . Matt was the person helping me with everything and he quickly responded to any question I might have had . He also did a very good job of guiding me through the process . Definitely would recommend this company
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kiunie
4 months ago
Autopay Car Refinancing
Mr. Reinhardt was wonderful and gracious throughout the whole process. Highly recommend!
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tara lyckowski
4 months ago
Fantastic company fantastic service
I have to say that Dane is just amazing! Every time I reached out with a question or concern he immediately got back to me! I saved $170 on my car payment and I saved on the interest rate too! I couldn’t be happier!!!
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puppet strings
4 months ago
The process way easy and quick.
The process way easy and quick.
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ga peach
4 months ago
Funding during Bankruptcy
I filed bankruptcy 3 years ago after divorce. After an unexpected car accident, I got a loan over 14% with a different company. Over the years I’ve been rebuilding my credit, but no one would touch me with the bankruptcy. Autopay approved me for a loan at 7% and greatly decreased my monthly payment. The process was easy and Matt Rinehardt virtually held my hand through the paperwork. I’m so thankful I found them!
A
angel
4 months ago
Claudia was great
Claudia was great , sha made the process so easy!
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david wilkins
4 months ago
Prompt and Professional
Autopay and Jo Hernandez were highly professional and quick. I was able to refinance my vehicle in a matter of minutes. Thank you.
M
miss bea jae
4 months ago
I had being trying off and on to get my…
I had being trying off and on to get my vehicle refinanced with other companies; however I was declined repeatedly. Eventually Credit Karma reached out to me, I received a call from Matt with Auto Pay and he made it happen. Matt was very helpful and professional not to mention patient with me thru the whole entire process. Matt you rock!
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james blagoue
4 months ago
Paul
Paul. Tapia was very professional in helping me refinance my Dodge Durango for a lot lower interest and payment, and that was a blessing, Thanks Paul
K
kiunie
4 months ago
Quick and Easy to understand
Matt Reinhardt was great and helped me get approved quickly. Worked with me on all the paperwork and getting things set with the bank. I’ll be saving a bit and worked with okay credit!
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kaycee watkins
4 months ago
Autopay was very easy to work with when…
Autopay was very easy to work with when refinancing my auto loan. Loan Officer was extremely helpful and patient with gathering paperwork. Would recommend autopay to anyone looking for quick refinancing!
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gwen young
4 months ago
Was approved for a loan NO RESPONSE by email!!!!!
Was approved for a loan. Representative called one time. I emailed them several several times with questions, NEVER received a response. NEVER!!!!!!! Terrible service.....
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lisa
4 months ago
Zach Crawford was GREAT to work with
Zach Crawford was GREAT to work with! He was prompt and courteous, both of which I sincerely appreciated.
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kris
4 months ago
Effortless and Quick!
Effortless refinance! Joseph with Autopay made the process so quick and easy! Definitely recommend!
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lori weaver
4 months ago
effortless refinancing
This was practically an effortless process. One that my husband and I did for the first time. And nearly every step was done on our phones. I highly recommend AutoPay and their well informed and people.
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natalie figuero
4 months ago
The reps at Autopay were wonderful.They…
The reps at Autopay were wonderful.They kept me I formed every step of the way. They made every effort to get what I wanted.They did not stop until I was satisfied. Thank you for your hard work.
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marc hernandez
5 months ago
Chevy colorado
Claudia McDougal has helped me with my autopay application the whole way through. Great customer service, great way to explain the applications and how to sign them. Has answers to every question I asked. 10/10
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colin villalva
5 months ago
Nightmare Experience
This has been a really rough first experience with refinancing. Autopay sent me a letter saying I was "preapproved" for a rate that lowered my monthly payments a lot. When the agent starting looking into it, my offer was significantly worse than what was promoted. Furthermore, he sold me on products that I was never intending to buy: Gap coverage and a prepaid maintenance package. Naive me, I thought he was acting in my interest and I went through with the process. It took way longer than promised and my loan funded over a month after they said it would. Furthermore, I have to make additional, unplanned payments to my previous bank due to this delay. The salt in the wound is that the $700 maintenance package I was sold is essentially for 4 oil changes and a few tire rotations. I have been sold a false bill of goods: grossly over-priced maintenance package, higher than promised APR, and missed timeframes making my life a nightmare! Both banks now have a loan out and are trying to collect from me. Thanks Autopay! Lesson learned, refinance through my credit union from now on.
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joe reno
5 months ago
Claudia Mcdougal from auto pay was…
Claudia Mcdougal from auto pay was Fantastic after going through other companies and being ran in circles I came across auto pay and this process was way easier and less stressful she made it happen quick with no more sleepless nights. She was able to get my auto refinance switch over to way lower and more fair rates!! Thank You AutoPay!!!!
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candace walker
5 months ago
Very professional and Claudia was very…
Very professional and Claudia was very thorough and patient,good manners; would definitely recommend
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riley meehan
5 months ago
They were very nice
They were very nice
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rhonda flowers
5 months ago
I was pleased with my experience with…
I was pleased with my experience with autopay everything went smooth thank you very much
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tim
5 months ago
Very happy with the service would…
Very happy with the service would recommend them to anyone
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r.a
5 months ago
So here's the update
So here's the update. Reached out to the "escalations" department phone number advertised on here that was posted as a reply to some negative reviews. The agent at the escalations phone number said that she would refer my concern to the same loan agent that I dealt with regarding the issue of why the income calculated did not match my submitted paystub copies. This is sensitive and private info I assumed would be handled accurately. I was promised a call back by the weekend but of course, that never happened. Instead of waiting out a 'few months; as suggested by my loan officers last email after her submissions to lenders were declined, I contacted a local credit union and applied directly with them. After submitting the SAME info and last 2 paystubs I was approved within days. The check to the current financing company will be in the mail and I'll be saving over $100 monthly with a very good rate. No problems with income, they calculated it as was obvious on the paystubs. Did the loan officer at Autopay make a mistake? Perhaps. Autopay was a complete waste time,. I had hard inquiries ran on my credit report for no reason and the monthly income they calculated was reported wrong. I would never recommend this company based on this experience. The fact that the loan officer didn't even contact me back to go over the info- by phone or email speaks volumes. A direct lender turned out better...why use a middle man when you don't know what they're even doing? Hopefully all of the sensitive information submitted will be deleted from their systems...don't trust their tactics at all.
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stacey boetto
5 months ago
Kevin was great
Kevin was great! Very quick to respond to my questions & gave me a list of everything he needed from me to start the process. Pretty quick turn around time on the best loans out there for me. And I did not feel rushed, used, or lied to like I have in the past. I also did all of it from home & work which was nice! No lost time to sit and wait on finance department to get to me!
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malgorzata jackiewicz
5 months ago
Good system
Good system, works fine the only negative thing is that some options are difficult to find
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donnalynne napoli geronimo
5 months ago
My experience with auto pay was great.
My experience with auto pay was top-notch. Kate had all my questions answered, it was actually a learning experience for both of us because my car was still registered in Florida and I have now located to New York. So we had to redo the whole registration process before we were able to complete the loan. She was with me every step of the way and we were in constant communication, the loan funded And is saving me about 150 a month. I would recommend Kate and auto pay highly.
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robert gaines
5 months ago
I was suspicious prior to trying this…
I was suspicious prior to trying this company due to some shady things I saw on other reviews. But after the process went very smoothly I am happy. They weren't able to lower my payment as much as I wished but they are saving me money nonetheless. I would do business with them again!
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amanda
5 months ago
It was okay...
I was pleased with my new contract terms. I was not pleased with the multiple hiccups within the process. My representative could also use some improvement with her customer service skills.
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ana
6 months ago
Refinancing our two vehicles with Kevin
Kevin helped my husband refinance his truck. He did such a good job with putting everything together for us to get approved and got our interest rate down and our payment down. My husband advised me to contact Kevin again to refinance my vehicle as I too had a very high payment. Kevin gathered all the information and I got me a great rate with the same credit union that my husband has. We are very happy with Kevin services and his team at Auto Pay. Thank you.
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customer
6 months ago
I am appreciative of my autopsy rep
I am appreciative of my autopsy rep, Natalie for her help. She made it an easy process and explained all so I understood. I would recommend them
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r.a
6 months ago
Not understanding this company
Not understanding this company. I received several solicitations from this company in the mail to refinance with the grand opportunity to save a lot of money. I also received similar offers from other competitors but decided to try "Autopay" first. I submitted all required paperwork- I.D. paystubs, application, etc., and was officially turned today due to income ratio. I made it clear that I just started a new full-time job in April and the YTD summaries indicated on the paystubs were of course not representing January to date but May to date. I was then advised that I was turned down because "6 months" on the job was the preferred requirement and that they use some odd calculation to determine monthly gross salary. Whatever "calculation" they used, it essentially cut my salary by over half! This is ridiculous. I work a regular 40-hour job so where is this math coming from? This experience was completely insulting and I was going to file a complaint with the BBB because inquiries were made against my credit report for no reason. If there is an on job requirement- please state that upfront on your website! If paystubs are submitted, the common sense math is there, why was the income cut by almost half and then presented that way to creditors? So disappointed in this company and the way the handled the application. The loan officer was polite enough (no complaints with loan officer specifically) but this was a horrible experience.
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chris acuna
6 months ago
I was skeptical to refinance my loan
I was skeptical to refinance my loan. But my rep Claudia made sure to keep me up to date on every single detail, making this a very easy process to get where we needed to be. I highly recommend this company if you are looking to refinance your loan. Thanks for all the help Claudia
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carlos oliveira
6 months ago
Don't waste your time
Don't waste your time. They will give you the worse possible quote with an interest rate much higher than you already have.
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kevin tuber
6 months ago
Gold Standard of Customer Service
I’m impressed with how easy and pain free it was to do the auto-refinance. My loan specialist took excellent care of explaining all the options I had available for term length, APR, and the resulting monthly payment. She demystified the process for me and went above and beyond by helping me each step of the way. She was able to send me a prepaid fedex shipping label along with the contract after I had trouble printing one on my own. She answered all of my questions and gave me daily updates when progress was being made on the loan. She gave me the go-ahead when it was safe to cancel the GAP coverage I had with my previous company once it was confirmed that I now had coverage through the new deal, so there was no gap in my GAP coverage. Responses were always fast, friendly and clear and she never left me hanging. This is how you treat customers and is the gold standard of customer service.
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julia reightler
6 months ago
Getting my truck refinanced was a…
Getting my truck refinanced was a breeze. My loan consultant was friendly and professional. He did all the legwork and now my note is considerably less. Thank you to AJB!!
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tifah jones
6 months ago
Claudia
Claudia was great with everything. She helped me every step of the way. She was very kind as well.
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perry hahn
6 months ago
Easy and painless refinance
Claudia was very kind and always made her self available. She made it clear that her goal was for me to have a successful finance, and the entire process was completely painless. Stellar job!
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jerry
6 months ago
Thank you
Thank you, Kevin Barrett did a spectacular job.
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sean
6 months ago
Great experience with Rachel
Great experience with Rachel. She was very helpful throughout the process and easy to communicate with. Would def recommend autopay to anyone!
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resha. richesx
6 months ago
Great service
Great service
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david
6 months ago
Two time happy customer.
I have used Autopay once before and they didn't let me down this time either. Kaitlin was extremely helpful throughout the process. Everything was done electronically and a few phone calls (by them) I never had to call to see what was going on. Kaitlin kept me fully informed of where I was at in the process. I was once again totally satisfied with their service and would recommend them to anyone.
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fred ramos
6 months ago
Loan agent Michael Becker was very…
Loan agent Michael Becker was very helpful! He was pretty straight forward and he made the process stress free. Kudos! 👏
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megan matthew eblin
6 months ago
Kevin Barrett was great
Kevin Barrett was great, communication was amazing and everything was done very quickly. Very happy with the service.
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don cook
6 months ago
Claudia was wonderful to work with & so…
Claudia was wonderful to work with & so patient with us old folk who are " cell phone savvy challenged". Thank you again!!!
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raziel
6 months ago
loan agent was very efficient and…
loan agent was very efficient and stayed in communication until everything was done. 10/10
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anna tallman
6 months ago
Would definitely recommend
The experience has been wonderful! Rachel was awesome!! Super patient, really great about walking us through everything, and always able to answer any and all of our questions! Our interest rate is down, our payment is lower, and our credit scores are slowly moving up. Overall, not a single complaint.
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beth castillo
6 months ago
Mike was great to work and handled…
Mike was great to work and handled everything. It was a very smooth and easy process. Very happy with the company
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deanna
6 months ago
Deliah Polnau is wonderful!
Deliah Polnau has been been so helpful and great. She has been so kind and willing to help. She walked me through the whole process and made me feel totally comfortable and she made this the easy . Thank you so much!
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carletta danzy
6 months ago
Awesome service
Hi Brittany Negron was awesome she kept me informed on everything and got me the best rates excellent customer service thx agaim n
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gina lauzier
6 months ago
It has been an absolute pleasure…
It has been an absolute pleasure working with Deliah. She made the whole process seamless; answered all questions knowledgeably and made sure I understood everything. I would highly recommend AutoPay. Thank you
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patti ortner
6 months ago
Deliah was amazing
Deliah was amazing. I was approved for 8.49%, she wasn't happy with it. She contacted another company and got it for 6.80%. She went the extra mile for me and patiently answered my questions. Deliah knows true customer service and care. I'm very happy.
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miranda mckenzie
6 months ago
Albert is amazing
Albert is amazing! He was extremely patient and understanding with me. I highly recommend Albert and this company.
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arquelio aponte
6 months ago
Very good thanks for your help
Very good thanks for your help. The process was so nice and smooth
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alex
6 months ago
Simply and smooth process.
Great service. The process was fast and super easy. Definitely would recommend.
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jason
6 months ago
Very informative,patient and…
Very informative,patient and professional.
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dawn powell
6 months ago
Dahlia was great to deal with
Dahlia was great to deal with. She kept me updated on my loan progress. Most of all she was pleasant, professional and patient with me. Highly recommend
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gillian pobbig
6 months ago
Very helpful service and easy…
Very helpful service and easy experience in refinancing my vehcile. Deliah was a pleasure to work with!
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mama bear
6 months ago
Everything was so easy and smooth and…
Everything was so easy and smooth and Matthew Reinhardt was very helpful and professional. I am so glad that I used this company. They deserve more than 5 starts!!
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amanda lynch
6 months ago
Great experience!
I had a great experience with Autopay and Kaitlin McGree specifically. She was on top of everything. They got me a great rate on refinancing my 2015 mustang. I’m saving $140 a month so I’m super happy about that. I definitely recommend auto pay.
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dorothy jones
6 months ago
My experience with Albert was a long…
My experience with Albert was a long one and beneficial he was very patient with me and understanding I was a. Customer Service for 8yrs I would have hired him on the spot he never raise his voice or disrespect me in any way he always answer the phone and stay consistent and went way and beyond to help me I would recommend him to anyone he have my vote Thank. you Albert.
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tannia warren
6 months ago
Jason
Jason , in particular was extremely patient with me and so incredibly helpful in my transition to refinance ! This was the first time in me doing so and I couldn’t be more pleased with the knowledge and effort he put into explaining every little details and literally walking me through this process step by step hand in hand ! The quickest & stress free experience I couldn’t asked for ! I would recommend Jason H . and this company to anyone a thousand times and then some if I’m asked !!! Thank you !!!
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christina
6 months ago
Highly recommend
Jason Hojnowski is the man!! The entire process was so quick and easy. He kept me updated through out and was super helpful if I had any questions. Highly recommend!
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michael shapiro-london
6 months ago
Fantastic Company to work with!
I really enjoy working with this company. The rep I had was fantastic and really led us step by step through the process. I will use them again on my next refi or auto purchase.
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marlene
6 months ago
Great customer service
Kevin was very responsive and courteous. He kept me updated and provided explanations when I didn't understand and needed clarification. I would recommend your service to anyone wanting to refinance their vehicle as my experience was a good one.
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t sims
6 months ago
Todd was very responsive and courteous
Todd was very responsive and courteous. He kept me updated every step of the way and provided detailed we explanations when I didn't understand. Thanks Todd!
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yeniffer rincon
6 months ago
I work with Claudia She made the entire…
I work with Claudia She made the entire process quick and easy for me, found a good rate for me.
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nick
6 months ago
I worked with Kevin Barrett
I worked with Kevin Barrett, he made then process quick and easy and into a new deal working a few days. Definitely recommend
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william
6 months ago
I worked with Monica and she made the…
I worked with Monica and she made the process easy for me and help me get a great rate with a better company I’m glad I contact this company and you should to
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kathleen flynn
6 months ago
Great Company and Great Employees
Deliah was a pleasure to work with. She made the entire process quick and easy. Everyone was a pleasure to work with. Definitely go with this company!!!!
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robert bottali
6 months ago
Matt was very helpful and made the…
Matt was very helpful and made the process painless and quick
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teto trex
6 months ago
Claudia was absolutely amazing.She made…
Claudia was absolutely amazing.She made the process so easy and stress free.She was Profesional, always very helpful explaining things and answering my question. Highly recommended 10/10.
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sabrina davis
6 months ago
Kevin was absolutely amazing
Kevin was absolutely amazing. He made the process so easy and stress free. Highly recommend.
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tuesday pritchett
6 months ago
10/10 recommend
Jason was so incredibly nice, professional and easy to work with. He made this process painless and was always very helpful explaining things and answering my questions. 10/10 recommend AUTOPAY!
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k g
6 months ago
Great Service!
Great service!
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laura raffaniello
6 months ago
Easy and Quick!
Mason was very helpful and made the whole process very easy. I would recommend autopay to anyone looking to refinance. Thanks Mason!