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Wagmo Review

Reviews 7
Wagmo
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Wagmo
Wagmo
Great
Reviews 7
Katy Ward
Aug. 18, 2025
4 min read
Katy Ward
Wagmo Summary
Founded in 2017, Wagmo is a New York-based pet insurance and wellness provider offering coverage for both emergency care and routine health needs for dogs and cats across the US. Wagmo allows you to visit any licensed vet and manage your policy through its intuitive mobile app. You can also access fast claim reimbursement and receive a 5% discount when insuring multiple pets.

Pros

  • Covers routine and emergency care
  • 5% multi-pet discount
  • App available
  • Now offers phone support via dedicated customer service line

Cons

  • Covers dogs and cats only
  • Limited coverage for behavioral treatments and alternative therap

Wagmo at a glance

8.4
Editorial score

Online experience

Excellent site with mobile optimization, learning resources, and live chat
10.0

Customizable rates and services

Customizable plans and rates
8.0

Claims payout waiting period

Over 2 weeks
6.0

Customer support

Evening and weekend communication available through multiple channels
8.0

Bundles

Multiple bundles available
10.0

Wagmo Wagmo Visit Site

What Does it Cover 

If you take out an insurance policy, your pet will be covered against the following:

  • Emergency vet visits
  • Hospital stays
  • Cancer treatment
  • First 50% on prescription drugs
  • Surgeries
  • X-Rays
  • Prosthetics and orthopedics
  • Ultrasounds
  • End-of-life care (euthanasia)
  • Pet ambulance
  • CT scans
  • Laboratory tests
  • Hereditary and congenital conditions
  • Hip dysplasia (pets under 6 years old)

 You can also get a wellness plan that will cover your pet for treatments such as routine exams, vaccinations, routine blood work, and fecal tests. The exact level of your coverage will depend on the plan you choose.

Insurance Plans & Pricing 

The amount of your premium will depend on factors such as your zip code and your pet’s sex, age, and breed.

When we entered the details of a 2-year-old female mixed-breed dog with a New York zip code, we received a quote of $36.76 per month. This price assumed a $1,000 deductible, a reimbursement rate of 90%, and a coverage limit of $20,000.

We then ran a quote on a 1-year-old male alley cat and received a quote of $24.88 per month. This quote also assumed a $1,000 deductible, a reimbursement rate of 90%, and a $20,000 coverage limit.

Note, you can receive a discount of 5% if you insure more than one pet with the company.

These quotes were obtained in January 2022 and may be subject to change.

You can find more information on the pricing of wellness plans here.

What is Not Covered

If you take out an insurance plan, you won't be covered against:

  • Spaying/neutering - Typically not covered under insurance plans, but may be included in higher-tier wellness plans
  • Prescription food
  • Training/obedience class
  • Vitamins/supplements
  • Dental surgeries
  • Breeding, pregnancy, or birth expenses
  • Hydrotherapy and Alternative Therapies
  • Preventative care
  • Boarding
  • Biohazard fees
  • Cosmetic surgeries (ear cropping, tail docking, declawing)

Like most pet insurance companies, Wagmo won’t cover you for any pre-existing conditions your pet may have.

Waiting Periods

If you take out an insurance plan, you’ll normally need to wait at least 15 days before filing a claim related to an injury or illness, although this period will be 30 days if the claim relates to cancer treatment. 

Coverage Limits

Coverage limits as of August 2025: $10,000 per incident, $20,000 per year, and $100,000 per lifetime.

You can find more information about the coverage for wellness plans here.

Insurance Plans & Pricing

The cost of Wagmo pet insurance depends on your pet’s age, breed, location, deductible, and reimbursement preferences. You can select a deductible of $250, $500, or $1,000, and choose reimbursement rates of 80%, 90%, or 100%. Premiums increase as your pet ages, and older pets generally cost more to insure.

According to the latest data (updated July 2025), the average monthly premium for Wagmo’s accident and illness insurance is:

  • For dogs $52
  • For cats $34
  • Overall average across pets $43

These averages were calculated using more than 400 quotes for mixed-breed and purebred cats and dogs, ranging in age from 3 months to 8 years old, with a $5,000 annual coverage limit.

Wagmo also offers a 5% multi-pet discount when you insure more than one animal under the same policy.

Data updated as of July 2025. Actual costs may vary based on breed, age, and location. For the most accurate and personalized quotes, use Wagmo’s online tool.
Wagmo Wagmo Visit Site

Wagmo Wellness Plans

Wagmo offers three standalone wellness plans that can be purchased separately or alongside an insurance policy. These plans help cover the cost of routine and preventative care.

Wagmo Wellness Plans (Updated July 2025):

PlanMonthly CostAnnual BenefitKey Coverage
Value Wellness Plan$25$3501 routine exam, 2 vaccines, routine blood work, 1 fecal test
Classic Wellness Plan$45$7701 exam, 3 vaccines, routine blood work, fecal test, 1 urinalysis, grooming, flea/tick prevention
Deluxe Wellness Plan$65$1,1002 exams, 4 vaccines, routine blood work, fecal test, urinalysis, grooming, flea/tick prevention, dental prophylaxis

These plans give pet parents flexibility to choose the level of preventative care coverage that best fits their pet’s needs.

Claims and Service 

If you need to take your pet to the vet, you can visit any licensed practitioner. You’ll then need to take a photo of your itemized invoice and submit it via your online account or app. 

After your claim has been approved, you’ll receive your funds within as little as 24 hours for wellness claims and typically within 3–5 business days for insurance claims. With insurance claims, you can choose to be reimbursed via bank transfer, instant card payment, or check. In the case of wellness claims, you can receive your funds through Venmo, PayPal, or bank transfer.

You can contact Wagmo through email, live chat, via its online query form, or through its 24/7 chatbot. Customer support hours are Monday to Friday, 9am-6pm (EST), and Saturday and Sunday, 11am-7pm.

Overall, we were impressed by the site’s user-friendly language and the clarity with which it explains potentially confusing terminology.

What You Might Like

Wagmo is one of the few providers that offers wellness-only plans, in addition to traditional insurance. Reimbursement via Venmo, PayPal, and instant card transfer makes it especially convenient for tech-savvy pet parents.

What Wagmo Could do Better

Wagmo has recently added phone support (1-855-836-8785), which improves its customer service accessibility. However, coverage for behavioral treatments and alternative therapies remains limited, which may be a drawback for some pet owners.

Underwriting Partner

Wagmo’s insurance policies are underwritten by Crum & Forster Pet Insurance Group, a well-established company known for its financial stability and regulatory compliance.

Support Options

  • Phone: 1-855-836-8785 (Mon–Fri 9am–6pm EST, Sat–Sun 11am–7pm EST)

  • Email: support@wagmo.io

  • Live Chat: Available through the Wagmo website and app

  • 24/7 Chatbot: Automated assistance anytime

Bottom Line

If you’re looking for a solution to cover both your pet’s routine and emergency health needs, Wagmo could be an attractive option. We were also impressed by its simple, transparent claims process and offer of a 5% multi-pet discount. Although it doesn’t offer phone support, this may not be a dealbreaker as it delivers excellent customer service over email.

Methodology

This review was compiled through information on Wagmo’s website, emailing its customer service team, and using its online quote tool.

Katy Ward
Written by
Katy Ward
Katy Ward is an insurance expert at BestMoney.com, specializing in life and home insurance. Over her 15-year career, she has worked with major financial institutions like Barclays, Tandem Bank, and Yahoo! Finance. Katy enjoys identifying complex financial trends and translating them into engaging articles.
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