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Prudent Pet Review

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Reviews 758

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

BestMoney Staff
Bestmoney Staff
Jul. 27, 20214 min read

Prudent Pet summary

Prudent Pet Insurance has been rated 4.75 out of 5 stars by customers on Trustpilot. Their policies are simple to buy and manage online. The company offers excellent customer service along with a 30-day money back guarantee. Plans include Accident-only, Essential, Ultimate, and Wellness Care options for dogs and cats in the United States.

Pros

  • 24-hour Live Vet Chat for all customers
  • Never denies coverage due to age or breed
  • Plans start as low as $5/month
  • 30-day money back guarantee

Cons

  • Preventative care is extra
  • No coverage for exotic pets
Prudent Petat a glance
3.8

Editorial score

Online experience

Excellent site with mobile optimization, learning resources and live chat

5.0

Customizable rates and services

Customizable plans and rates, upper age limit

4.0

Claims payout waiting period

Days

4.0

Customer support

24/7 communication and a pet hotline available

5.0

Bundles

No bundles available

1.0

Prudent Pet Prudent Pet Visit Site

Overview

Prudent Pet Insurance launched in October 2018. For a new player, it makes a good first impression, offering multiple ways of getting personalized advice from its customer service team. It’s also easy to get a free quote on their site to determine the cost of your pet’s policy up front. Prudent Pet offers three plans, Accident & Illness and Accident-Only for dogs and cats. One of the main benefits is their Wellness Care Coverage, which covers many bases not covered by most standard forms of pet insurance.  

What's Covered?

Prudent Pet offers three policies with an optional add-on. The first policy is for Accident-only coverage. It is their most basic plan and spans a rather comprehensive list of expenses which includes certain costs other providers might cover under illness policies. The second policy is its Essential plan. It includes cancer treatments, such as chemotherapy and radiation, alternative therapies sometimes not included by their competitors as well as treatment for behavioral problems. The optional add-on is for Wellness Care. It provides benefits for wellness exams, flea and tick medication, dental cleaning and more.  For a complete list of plan benefits visit their site or contact their customer service team.

Eligible Accident expenses:

  • Alternative therapy
  • End of life expenses
  • Intravenous (IV) fluids and medications
  • Medical supplies
  • MRI or CT scans and x-rays
  • Poison control consultation fees
  • Prescription food to treat a covered condition (not for maintenance or prevention)
  • FDA-approved prescription medications 
  • Stem cell therapy
  • Supplements to treat a covered condition (not for maintenance or prevention)
  • Tooth Extractions
  • Veterinary treatment, including examinations, consultations, and laboratory tests

Preventative Care add-on benefits:

  • Dental cleaning
  • Spay/neuter
  • Wellness exam
  • Deworming
  • Health certificate
  • Flea/heartworm prevention
  • DHLPP vaccine/titer or feline FVRCP vaccine/titer
  • Rabies or Lyme vaccine/titer or feline FIP vaccine/titer
  • Bordetella vaccine/titer
  • Fecal test
  • Heartworm test or feline FELV test
  • Blood test
  • Urinalysis

Insurance Plans & Pricing

Like most pet insurance companies, Prudent offers accident-only and accident & illness coverage. Prices vary radically by age, breed, level of deductible, reimbursement, and policy limit—with particularly expensive coverage for older dogs. 

Costs also vary ever-so-slightly from state to state. For example, where an Illinois resident would pay $19.33 for accident-only or $52.20 for accident & illness for a 10-year-old domestic cat, a California resident would pay $17.57 or $47.45. 

For an additional $10/month ($120/year), Prudent throws in seven preventive benefits with up to $250/year in coverage. For $25/month, your pet gets 12 preventive benefits with up to $450/year in coverage.

The standard coverage is a $250 deductible, 80% reimbursement, and $15,000 policy limit. For example, for a 6-year-old dog, if you lower the deductible to $100 but keep the 80% reimbursement and $15,000 policy limit, you would pay $19.89 for accident-only and $60.39 for accident & illness.

Their site is exceptionally user-friendly and it takes only a few seconds to get an online quote to see how much your pet’s policy will cost you. Just provide your pet’s name, breed, age, sex, and your zip code and email address to get an instant quote on the site. You’ll also receive an email containing your pet’s quote to refer to when you’re ready to purchase a plan. 

The following tables show the cost of buying Accident-only and Accident & Illness coverage, using the examples of a Labrador Retriever and common/domestic cat in Illinois. The tables show what happens when deductible, reimbursement, or policy limit are raised or lowered. 

Deductible (Accident-only/Accident & Illness)

Animal, Age$250$500
Dog, 6 y.o.$17.57 /$47.45$14.83 /$38.12
Dog, 10 y.o.$28.59 /$153.74$23.72 /$125.80
Cat, 6 y.o.$19.33 /$33.41$16.31 /$26.83
Cat, 10 y.o.$19.33 /$52.20$16.31 /$41.93

Reimbursement (Accident Only/Accident & Illness)

Animal, Age80%90%
Dog, 6 y.o.$17.57 /$47.45$18.80 /$51.72
Dog, 10 y.o.$28.59 /$153.74$30.77 /$166.26
Cat, 6 y.o.$19.33 /$33.41$20.68 /$36.42
Cat, 10 y.o.$19.33 /$52.20$20.68 /$56.90

Policy Limit (Accident Only/Accident & Illness)

Animal, Age$15,000Unlimited
Dog, 6 y. o$17.57 /$47.45$20.96 /$56.61
Dog, 10 y.o.$28.59 /$153.74$34.10 /$183.39
Cat, 6 y.o.$19.33 /$33.41$23.06 /$39.85
Cat, 10 y.o.$19.33 /$52.20$23.06 /$62.26

What's Not Covered

The following is not covered by Prudent Pet’s accident & illness coverage:

  • Pre-existing conditions
  • Cosmetic procedures
  • Breeding costs

Waiting Periods

Prudent has a 14-day waiting period for coverage, comparable to their competitors. This means your pet’s coverage will only become active within 14 days of the policy’s start date. There is a 5-day waiting period for accident-only plans. If your pet suffers from illness or injury during the waiting period, it will not be covered, and its illness will be considered pre-existing. However, an injury or illness that is cured and doesn’t show symptoms or require treatment for 180 days will no longer be regarded as pre-existing, and will, therefore, qualify for coverage.

Coverage Limits

Customers may choose from either one of the following annual coverage limits: $10,000 or unlimited. Not all insurers offer unlimited coverage. While this type of coverage is usually extremely expensive, it’s a good choice if you’re worried about ever having to pay for super-expensive surgery or treatment that would otherwise break the bank.

Reimbursement and Deductibles

Deductibles range between $100, $250, and $500 annual deductibles. Reimbursements range between 70%, 80%, and 90%. As an example, if you have a $250 deductible and 80% reimbursement, and you’re billed for $1,000 in a particular year, you’d get back 80% of $750, or $600. You’d pay the remaining $400 out of your own pocket.

Claims and Service

Submitting claims is quick and easy with Prudent Pet’s fast AI claims technology. The innovative Artificial Intelligence allows for the quickest reimbursement for all claims. Prudent Pet lets policyholders download a claims form from their online policy portal which they can attach to vet receipts and send in by email, mail, fax, or directly through the online policy portal. Prudent Pet reimburses customers via check or direct deposit. Customers may also call or email customer support for updates.

We Suggest Adding on Wellness Care Coverage

For a small additional fee, you can choose from 3 levels (low, medium, and high) of wellness care for your pet. The basic wellness care coverage is worth noting, offering dental cleaning, wellness exam, deworming, health certificate, flea and heartworm prevention, and additional benefits, for just $10/month. 

What Prudent Pet Could Do Better

Prudent Pet’s costs are competitive for younger dogs, but they progress for older pets. More affordable options for senior pets could provide additional customer loyalty. 

How Prudent Pet Compares

Here’s how Prudent Pet stacks up against their top competitors. Consider the waiting periods, deductibles and maximum coverage amounts when you choose the company for your pet. 


Illness waiting periodDeductibles
Prudent Pet14 days

$100 to $500

Pets Best14 days$50 to $1,000
ASPCA30 days$100 to $500
Embrace14 days$200 to $1,000

Contact Details and Address

Prudent Pet Insurance offers friendly customer service by live online chat, a toll-free phone number, email, and connecting on their Facebook page. 

5101 Darmstadt Rd

Hillside IL

60162

Prudent Pet Prudent Pet Visit Site

Pet insurance products are produced and administered by Prudent Pet Insurance Agency, LLC (NPN  #18778951). Plans are underwritten by Markel Insurance Company and Markel American Insurance Company.

BestMoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

Prudent Pet
Prudent Pet
ExcellentReviews 758
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Trustpilot reviews

See what some costumers are saying about Prudent Pet
Prudent Pet
ExcellentReviews 758
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Excellent
86%
Great
8%
Average
2%
Poor
1%
Bad
3%
  • author
    Olivia Stout
    Jan 01, 1970
    Amazing service

    I picked up the phone to Stephanie being very sweet and informative while guiding me through all my questions and setting up my account. It was a very fast, easy, and efficient process :)

    ...

  • author
    Racheal
    Jan 01, 1970
    Great service

    Monica was an extremely good representitive in helping me reinstate a new policy for my dog, she helped clear of any confusion for me and even though we lost connection on call a few times she helped make sure we finished the process despite a few hiccups. She also gave me other options to help lower the cost while getting the most out of my benefits, overall I felt extremely satisfied with my service with Prudent!

    ...

  • author
    Louis Benacci
    Jan 01, 1970
    Prudent Pet was Pleasant

    This was a very easy experience and seems to cover everything I was looking for in dog insurance. I also had a phone conversation that was very pleasant and gave me information that I didn't know about that shortened my coverage wait time

    ...

  • author
    Dennis C Drews
    3 days ago
    Prudent Pet Ins. Experience

    Cindy was very friendly and very helpful in her explanations that help me decide on Buddy-Juan's insurance. She did a really great job of representing Prudent Pet Insurance. Thanks, Dennis Drews

    ...

  • author
    Louis Benacci
    Sep 23, 2022
    Monica was extremely helpful and…

    Monica was extremely helpful and friendly. It was a pleasure talking to her

    ...

  • author
    DAVE CROCKETT
    Sep 23, 2022
    They were quick to respond to my claim…

    They were quick to respond to my claim & very thoughtful when our dog passed. We continued with insurance by signing up our 2 new kittens.

    ...

  • author
    Leonie Bales
    Sep 21, 2022
    Cindy was awesome

    Cindy was awesome. She made sure that I got the best plan for my fur baby. Although I was super busy, Cindy managed to communicate with me and accommodate me and busy schedule.

    ...

  • author
    Araceli
    Sep 20, 2022
    Monica and Michael were extremely…

    Monica and Michael were extremely helpful!

    ...

  • author
    JEANNE RUST
    Sep 20, 2022
    I think this is a great product and…

    I think this is a great product and fits our budget but was not advised there is a fee if using a debit/credit card when I initially signed up.

    ...

  • author
    Angela Piecewicz
    Sep 19, 2022
    Prudent pet pricing is competitive and…

    Prudent pet pricing is competitive and their coverage seems great. Their customer service team was friendly and answered all my questions.

    ...

  • author
    Chelsea
    Sep 19, 2022
    Monica was fantastic at answering my…

    Monica was fantastic at answering my questions and concerns. Wonderful service! I'm excited to be part of the Prudent family.

    ...

  • author
    Sari Whitehurst
    Sep 19, 2022
    Initial Call for Info

    Thr young man was very informative, polite, & professional. I signed up with him because it seem to be the right pet insurance fir my 2 big puppies.

    ...

  • author
    bjl
    Sep 18, 2022
    Quick to pay

    Great to work with. Easy to send bills and got money back within the week.

    ...

  • author
    Marcus Dejesus
    Sep 17, 2022
    good man

    the guy that handhold the phone was nice, polite and answered all my questions.

    ...

  • author
    Yvette Gonsales
    Sep 17, 2022
    It was so simple

    It was so simple! I got to choose what coverage I wanted and how much! Now my best girl is covered I'm so happy. I depend on her and she depends on me. I love my fur baby.

    ...

  • author
    Jacob SanMiguel
    Sep 16, 2022
    The lady that I spoke to was very nice…

    The lady that I spoke to was very nice and answered all my questions

    ...

  • author
    Mary T
    Sep 16, 2022
    Easy Sign Up

    Super easy sign up and the representative called me right away. Coverage limits seems reasonable and hopefully this company earns the stars that I am giving them.

    ...

  • author
    Rebeca Selbo
    Sep 14, 2022
    Prudent Pet has been a life saver

    Prudent Pet has been a life saver! It's very affordable and works great for both my dogs. Their response time is extremely fast. I've gotten claims paid on the same day that I submit them. Their customer service is great too. I truly recommend Prudent Pet to anyone.

    ...

  • author
    Lauren
    Sep 14, 2022
    Cindy in sales was very helpful and…

    Cindy in sales was very helpful and explained everything very clearly.

    ...

  • author
    Matt Demers
    Sep 13, 2022
    stephanie called me in the morning and…

    stephanie called me in the morning and called her back was very helpful wish prices could be lower for my older dog but put my puppy on tge insurance for now. answered all my questions and was very polite.

    ...

  • author
    Kathy Lieberman
    Sep 12, 2022
    This plan fits our needs for Charlie!

    This plan fits our needs for Charlie!

    ...

  • author
    Adam R
    Sep 08, 2022
    Great Experience!

    A big thank you to Monica for calling to follow up on a possible new plan, and for taking the time to go over all the details. In general, it has been a positive experience with Prudent Pet...claims have always been paid back promptly, the customer service reps are all great, and I love the call-back feature when on hold

    ...

  • author
    Carla Patrizi
    Sep 08, 2022
    My agent Cindy was excellent

    My agent Cindy was excellent. She was very informative, had answers to all my questions and was extremely friendly and kind. Thank you Cindy!

    ...

  • author
    Erika Strohecker
    Sep 06, 2022
    Amazing!

    Amazing! Monica was so helpful and kind. She walked me through everything and made it easy to renew/upgrade our policy. The best customer service experience!

    ...

  • author
    Rodney
    Sep 04, 2022
    WTH?

    I have no idea how good or bad Prudent Pet is. I just signed up. Pressuring me to write a review of them won't change that fact.

    ...

  • author
    bryan VanDeBoe
    Sep 03, 2022
    the sign up was top notch however…

    the sign up was top notch however untill I need to file a claim that's all I can say about it thus far

    ...

  • author
    Kevin Parkin
    Sep 02, 2022
    Easy to use and excellent prices!

    Easy to use and excellent prices!

    ...

  • author
    Carmen Gilbert
    Aug 30, 2022
    Very professional

    Monica was very professional and knowledgeable. it was a pleasure talking to her.

    ...

  • author
    Lucina De Los Reyes
    Aug 30, 2022
    Glad to have insurance

    I honestly would not have known or signed up with prudent pet insurance if I didn't know an agent named Kellan so glad into rest assured my dog is covered!

    ...

  • author
    armando
    Aug 27, 2022
    My experience was great

    My experience was great. Fantastic, attentive, detailed service. Could not ask for more.

    ...

  • author
    Zoe
    Aug 24, 2022
    Prudent Pet is great!!

    I've reviewed Prudent Pet before, but am doing so again because I can't sing their praises enough!! My puppy has had so many issues and Prudent Pet has helped me through them all. They process claims quickly and we've never been denied. Customer service is excellent. I am really glad I signed up with them and have recommended them to friends and family.

    ...

  • author
    joanne_murrin
    Aug 24, 2022
    Paid $600 got $100 as a rebate

    Paid $600 got $100 as a rebate. Signed up for direct deposit and got a mail check. Looking for another insurance company. It’s too expensive not to reimburse you for what you’ve paid. It’s a ripoff

    ...

  • author
    Carly Zaleski
    Aug 23, 2022
    Great customer service!

    I haven't actually used the inruance yet but I will say that the customer experience has been great so far. Very kind and helpful staff that guided me while picking the proper plan for my help.

    ...

  • author
    Shirley Carr
    Aug 22, 2022
    Andrea was very helpful

    Andrea was very helpful, steering me in the right direction, explaining how everything and all the benefits the new policy has. She was a delight to talk with, I could feel and hear her smile, which really helps the conversation go smoothly. She was a pleasant surprise and made my day. A credit to your company.

    ...

  • author
    Doug
    Aug 18, 2022
    Honestly the best company I’ve ever dealt with

    When my best friend got sick, Prudent Pet was there for us. Everyone their is helpful and pleasure to deal with. With questions and claims. I can’t recommend them enough to anyone who has a fur family..

    ...

  • author
    Jim
    Aug 09, 2022
    quick and easy

    quick and easy

    ...

  • author
    Alexsa Gutierrez
    Aug 09, 2022
    Great Customer Service!

    This is my 1st time getting pet insurance for both my fur babies. Thank you so much to Stephanie Toppel for answering all my questions and making sure I got all the information I needed to know before signing up. It was easy and quick!

    ...

  • author
    Linda Lasley
    Aug 08, 2022
    Reassurance and ease of insurance…

    Reassurance and ease of insurance family pets to insure care can be available to them

    ...

  • author
    Zoe
    Aug 02, 2022
    I'm so glad I signed up for Prudent…

    I'm so glad I signed up for Prudent Pet. My puppy has had a lot of issues recently and filing a claim is easy, the claims are processed quickly, and the customer service people are friendly, patient, and helpful. I'm really grateful for Prudent Pet!

    ...

  • author
    Crystal
    Aug 02, 2022
    Overall a great experience

    It took a little longer than I had anticipated to the money from my claim. But, it was due to the fact that wrong notes and what not were taken. So it had to be reviewed. Otherwise I'm sure it would have been quite a bit faster. The people are very kind that work here as well. I always speak to the same person which I love so much. I will be adding my kitten my plan as well.

    ...

  • author
    Amanda R
    Aug 02, 2022
    Monica was wonderful

    Monica was wonderful! She was great on the phone, but I did keep shopping. Her price ended up being lower than Costco and my job's HR option. The online portal made it easy to pay and get proof of coverage. Monica answered all of my questions, I recommend her 100%.

    ...

  • author
    Sapna Patel
    Aug 01, 2022
    Best customer service …

    Stephanie was very helpful and answered all the concerns and questions I had while purchasing the pets insurance.

    ...

  • author
    Merrill
    Aug 01, 2022
    I spoke on the phone with Cindy about…

    I spoke on the phone with Cindy about insurance for my cat Yum Yum. She was very knowledgeable and carefully explained all my options and answered my questions about coverage and cost. I purchased an annual policy and feel more comfortable knowing that, if Yum Yum became sick, I would be able to afford to care for her

    ...

  • author
    Frank LaMond
    Jul 28, 2022
    Peter Excellent help

    Peter, helped to establish pet insurance for our dog Boudreaux. He is an 11 year old healthy yellow lab and we are hopeful for many years of good health for him. Peter was very helpful in answering my questions and establishing Bourdreaux's policy.

    ...

  • author
    Nadya Evdokimova
    Jul 27, 2022
    Absolutely terrible

    Absolutely terrible. In November 2021 I was choosing a policy for my dog and came across PPI in search I called to speak with a rep and ask this specific question what documentation is needed, requirements to start the policy etc. I told the rep my last available record was from October 2020 (12.5 months prior to policy start) from his rabies shot, that I don’t have other documents as my dog has been abandoned and there is a lack of records for him overall. I was told none of it is a problem. I started my policy and paid premiums Nov 2021- July 2022 and paid around $500 premiums. My dog was current on his rabies shot and healthy all during that time. He developed some skin rashes in July 2022 and I had to take him to a vet for the first time since the policy started. I paid $290 to a vet and submitted a claim. The claim was denied. The rep responded (copy/paste from email): "We do require pets to have been seen by a veterinarian within 12 months prior to the policy starting” this is the EXACT question I asked the rep who sold me the policy “what records do you need for policy is to be valid?” She told me what I have is ok nd there wil be no problem to start and have a valid policy. Imagine my frustration. I am pursuing a resolution on this currently as thankfully I have the recorded message at the time I acquired the policy where I raised this question and received the answer. It’s beyond just charging money on a policy that wasn’t valid, it’s a total lack of transparency/ honesty to the prospective clients. They are not a trustworthy company, they lied to my face at the time I purchase this policy. Please avoid them.

    ...

  • author
    Kitty K Sipe
    Jul 25, 2022
    Pet Insurance Research

    After researching pet insurance, I chose Prudent Pet for our puppy. I have not had a claim so I can't speak to that process, but I have been contacted a few times to see how things are going...a nice thing to have anyone make contact in this busy world. Hope this helps you make a decision to try Prudent Pet. Laura

    ...

  • author
    Cynthia
    Jul 23, 2022
    Quick response and Payout

    I was able to get a quick response and got reimbursed immediately. Only downside was I was issued a check instead of my preference of direct deposit.

    ...

  • author
    Rebecca Johnson
    Jul 22, 2022
    The agent was great.

    The agent was great.

    ...

  • author
    Luke Cheney
    Jul 22, 2022
    Cindy was super helpful

    Cindy was super helpful and easy to understand on the phone and did not rush me or try to upsell me.

    ...

  • author
    Laura Pacific
    Jul 20, 2022
    Good service!

    Well done on the customer service!

    ...

  • author
    Kelly Fitzgerald
    Jul 20, 2022
    Very easy to navigate the site and the…

    Very easy to navigate the site and the quote system. So far real good.

    ...

  • author
    Kayell
    Jul 20, 2022
    very helpful agent

    very helpful

    ...

  • author
    Cynthia Schmidt
    Jul 19, 2022
    I am very impressed with Prudent Pet

    I am very impressed with Prudent Pet. Enrollment in their insurance for my pet was very easy. The rep, Peter, was very helpful and informative!

    ...

  • author
    Marcy Nelson
    Jul 15, 2022
    Pet Insurance

    From all of my research for pet insurance, Prudent offered the most coverage and for a fair price in today's market. Easy to sign up and purchase insurance for both of my pets.

    ...

  • author
    Michael
    Jul 15, 2022
    Above and Beyond

    prudent pet insurance. has been very good to me, customer service especially Monica Ramos has done above and beyond to answer all my questions and. keep updated on things. You are very lucky to have her working for you. Nice to know Prudent is there for me and my collie

    ...

  • author
    John Woodson
    Jul 15, 2022
    Your claim procedure online is one of…

    Your claim procedure online is one of the easiest and quickest that I have found and service is prompt and staff when needed is friendly and knowledgeable about your service. Glad to have you for our puppies.

    ...

  • author
    D Valkerie
    Jul 14, 2022
    Enrollment was easy!

    Monica was wonderful and really helped me get the right policy for Ridge. Turns out I saved money because he is a Mix breed and he is my Service Dog.

    ...

  • author
    Dale Cook
    Jul 14, 2022
    Service Rep very helpful

    Service Rep very helpful

    ...

  • author
    Hollie
    Jul 14, 2022
    Monica was amazing helping add our new…

    Monica was amazing helping add our new baby needs for her health insurance! Plus updating our other baby.. A+ for Monica! Thanks Hollie

    ...

  • author
    Tami Lyons
    Jul 13, 2022
    I had a great experience enrolling…

    I had a great experience enrolling another pet with Prudent Pet through Monica Ramos. She’s always very personable and knowledgeable which adds to the purchase experience!

    ...

  • author
    Lorena Ramirez
    Jul 12, 2022
    Muy amables para atender en mi idioma…

    Muy amables para atender en mi idioma que es español,explican muy bien,son pacientes quedé muy satisfecha con su atención

    ...

  • author
    Keith Reese
    Jul 12, 2022
    My experience was great

    My experience was great

    ...

  • author
    Cassandra Thomas
    Jul 12, 2022
    Great effortless pet insurance

    Service to obtain a pet policy was really effortless! I hope whenever I need to process a claim it will also be as effortless as initiating the policy!

    ...

  • author
    Evelyn Shumpert
    Jul 12, 2022
    Andrea was very helpful

    Andrea was very helpful. She informed me of things I didn’t understand

    ...

  • author
    Pickle
    Jul 11, 2022
    Andrea filled me in on the coverage

    Andrea filled me in on the coverage, deductible. It was very smooth.

    ...

  • author
    Eduardo Ambriz
    Jul 11, 2022
    Customer Service Experience

    Cindy Davis was super helpful with helping me understand how pet insurance works, and eventually helping me choose the best policy that worked for me and my two fur babies! Right from the start she was very knowledgeable and patient with helping me understand the basics of pet insurance and what options might help me out the most. She made me feel confident about joining the Prudent Pet family!

    ...

  • author
    Jennifer S
    Jul 11, 2022
    We had an excellent claims experience

    We had an excellent claims experience. It was easy and we were paid the next day!

    ...

  • author
    Michael Barnett sasquatchmike
    Jul 09, 2022
    All I did was get a quote. They want $70 + per month for my 17 year old cat. Right

    All I did was get a quote.

    ...

  • author
    Mary
    Jul 08, 2022
    Very good service and price

    Very good service and price

    ...

  • author
    Debbie Casalie
    Jul 07, 2022
    Absolutely fantastic service

    Absolutely fantastic service! They processed my claim in 20 minutes! This is far better service than my own insurance company ever gives me! They paid me $94 of a $138 claim. I am very pleased with this company!

    ...

  • author
    Maria Black
    Jul 06, 2022
    Quite surprised how easy it was to get…

    Quite surprised how easy it was to get insurance. I got a quote online and call Prudent pet offices to speak to an agent who was very helpful.

    ...

  • author
    Maria Nielsen
    Jul 01, 2022
    Jennifer is very professional and an…

    Jennifer is very professional and an asset to your company

    ...

  • author
    Waverly Chiong
    Jun 27, 2022
    Very kind and helpful!

    Very kind and helpful!

    ...

  • author
    Sharon Berry
    Jun 20, 2022
    Great customer service

    Great customer service. They will even contact the vet for you to get copies of invoices for claims. Yes also very easy to take a picture and email them an invoice. Payments come quickly directly to my checking account. Highly recommend.

    ...

  • author
    Kdogg
    Jun 19, 2022
    I was expecting more than $25 for a $68…

    I was expecting more than $25 for a $68 vet bill i now have to choose between pet insurance and a vet bill of $246 or so in november is over 70 a month worth it for insurance or what i got more coverage with bivvy at this point at least that was affordable i am very dissatisfied

    ...

  • author
    Bonnie Cehovet
    Jun 18, 2022
    Pet Insurance Well Worth Considering

    Prudent Pet Insurance offered what I needed for my two male cats. Their CSR, Cindie, was very knowledgeable in helping me make my choices.

    ...

  • author
    Polina M
    Jun 17, 2022
    Stephanie was very thorough and helpful…

    Stephanie was very thorough and helpful when explaining the differences between the insurance packages. I had plenty of questions and she was very patient!

    ...

  • author
    Robert Newman
    Jun 15, 2022
    My Policy provider was very…Alice Ryan

    My Policy provider was very polite,informative,and knowledgeable It was a pleasure having her assist me in choosing the right policy Thank You Robert Newman

    ...

  • author
    caitlin.grace
    Jun 15, 2022
    Monica was amazingly helpful and…

    Monica was amazingly helpful and friendly, knew the answers to my questions and made getting pet insurance extremely quick yet very efficiently. Darla and I say Thanks, Monica!

    ...

  • author
    Bonnie Cehovet
    Jun 14, 2022
    Exactly What I Needed!

    I am very pleased with the services that Prudent Pet offers. Their representative, Cindy, was very knowledgeable, answered my questions in full, and explained the different levels of coverage in a very straightforward manner. Now both of my pets are covered, and I am very happy!

    ...

  • author
    Kathy E
    Jun 14, 2022
    Monica was friendly

    Monica was friendly, helpful, and answered all my questions- even inquiring after my dog, Annabelle. Appreciate that!

    ...

  • author
    Claudia
    Jun 13, 2022
    Stephanie was super nice and helpful

    Stephanie was super nice and helpful, and answered all my questions even when I was having a hard time explaining myself. Thank you Stephanie!

    ...

  • author
    Joseph Hwang
    Jun 13, 2022
    Stephanie was very kind and…

    Stephanie was very kind and knowledgeable. She was patient and answered every question I had and was just amazing. Made a very complicated and possible stressful process very easy and fast.

    ...

  • author
    MD Hatch
    Jun 10, 2022
    Very friendly sign up process

    I worked with Stephanie and she was awesome. I just signed up so I can only speak of the signup process. She took time to explain, wasnt rushed and very friendly.

    ...

  • author
    J Magliano
    Jun 09, 2022
    Thank you Cindy!

    Cindy was wonderful! So friendly and so thorough in answering all my questions & signing up my two pups. She offered her email and direct line to stay in touch if I needed anything. Thank you Cindy!

    ...

  • author
    Tanya Banks
    Jun 09, 2022
    I worked with Stephanie

    I worked with Stephanie, she was very knowledgeable, and explained everything with clarity. She also set a date and time that was convenient for me to call back to get my baby insured. AND KEPT HER WORD, THIS MEANT A LOT TO ME WITH MY BUSY SCHEDULE.

    ...

  • author
    David Parrish
    Jun 05, 2022
    Helpful

    As soon as I submitted a ph # for a estimate they called me... l was a little irritated... but it was so helpful... was able to answer all my questions and was very polite... uncommon these days.

    ...

  • author
    Johnny Ortega
    Jun 04, 2022
    Looking for a pet insurance was a…

    Looking for a pet insurance was a little bit overwhelming because the plans was a little bit pricey and out of my budget. But I had a great agent Andrea Gibson working with my budget, Andrea walk me through all the benefits of having the insurance for my toy poodle puppy. She made everything clear and I got the best plan for Paris. Thank you Andrea

    ...

  • author
    Debbie Casalie
    Jun 03, 2022
    I have yet to actually use the…

    I have yet to actually use the insurance, as the policy won't actually start for a couple of weeks yet, but the sign up process with Monica was easy. She answered my questions, and explained how the policy works, what's covered, how to apply for reimbursement, so I am looking forward to using it in the near future.

    ...

  • author
    Patricia Beverly
    Jun 02, 2022
    Very smooth process

    Very smooth process

    ...

  • author
    Charmaine Brooks
    Jun 02, 2022
    Extremely easy

    Extremely easy! First time pet owner.

    ...

  • author
    Dylan
    Jun 02, 2022
    Monica assisted me with getting the…

    Monica assisted me with getting the best plan for my dog and answered all of my questions. Great customer service and professional!

    ...

  • author
    L Larson
    Jun 02, 2022
    Easy to sign up for

    Easy to sign up for, fantastic reviews, fair prices.

    ...

  • author
    James Council
    Jun 01, 2022
    Great service

    Great service

    ...

  • author
    Michael Beutel
    May 31, 2022
    I was doing sone online research into…

    I was doing sone online research into Pet Insurance Policies and found Prudent Pet Insurance. Their rates were better than my present policies for my two dogs and the enrollment process was quick and simple with a phone call. Very satisfied with the agent that helped me.

    ...

  • author
    Katia
    May 27, 2022
    Online quote system is super easy and…

    Online quote system is super easy and convenient! Everyone I spoke to was very helpful, great customer service! Stephanie in particular was very informative and very efficient.

    ...

  • author
    Lillian Ortiz Mendoza
    May 27, 2022
    It was an easy experience to purchase…

    It was an easy experience to purchase the insurance for TJ

    ...

  • author
    Nio Maiava
    May 25, 2022
    This review is for Brittany

    This review is for Brittany, she helped with my claims and was very sincere and sensitive with with the passing of our pup Groot. She kindly sent her regards and was very sympathetic and professional in her work. She did an amazing job and I would recommend her to anyone and everyone. Much thanks to you Brittany.

    ...

  • author
    chyenne
    May 24, 2022
    Monica was a great representative

    Monica was a great representative. She was very nice and explained everything very well. She was also energetic and sounded like she enjoyed helping me understand my policy.

    ...

  • author
    LuCretia Denkins
    May 23, 2022
    Signing up for Prudent Insurance

    Signing up for Prudent Insurance was the easiest. Monica Ramos was awesome with answering all my questions. She sent out emails that was easy to read and understand and was extremely patient with us when it came to trying to decide whether Prudent was the best choice for our Rottweiler Vixen. Best decision and Monica Ramos is the Bomb

    ...

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