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Prudent Pet Review
Reviews 941
Prudent Pet
Visit Site
Prudent Pet
Prudent Pet
Excellent
Reviews 941
Bestmoney Staff
Jul. 27, 2021
3 min read
BestMoney Staff
Prudent Pet Summary
Prudent Pet Insurance has been rated 4.75 out of 5 stars by customers on Trustpilot. Their policies are simple to buy and manage online. The company offers excellent customer service along with a 30-day money back guarantee. Plans include Accident-only, Essential, Ultimate, and Wellness Care options for dogs and cats in the United States.
Pros
  • 24-hour Live Vet Chat for all customers
  • Never denies coverage due to age or breed
  • Plans start as low as $5/month
  • 30-day money back guarantee
Cons
  • Preventative care is extra
  • No coverage for exotic pets

Prudent Pet at a glance

7.6
Editorial score

Online experience

Excellent site with mobile optimization, learning resources, and live chat
10.0

Customizable rates and services

Customizable plans and rates, upper age limit
8.0

Claims payout waiting period

Days
8.0

Customer support

24/7 communication and a pet hotline available
10.0

Bundles

No bundles available
2.0

Prudent Pet Prudent Pet Visit Site

Overview

Prudent Pet Insurance launched in October 2018. For a new player, it makes a good first impression, offering multiple ways of getting personalized advice from its customer service team. It’s also easy to get a free quote on their site to determine the cost of your pet’s policy up front. Prudent Pet offers three plans, Accident & Illness and Accident-Only for dogs and cats. One of the main benefits is their Wellness Care Coverage, which covers many bases not covered by most standard forms of pet insurance.  

What's Covered?

Prudent Pet offers three policies with an optional add-on. The first policy is for Accident-only coverage. It is their most basic plan and spans a rather comprehensive list of expenses which includes certain costs other providers might cover under illness policies. The second policy is its Essential plan. It includes cancer treatments, such as chemotherapy and radiation, alternative therapies sometimes not included by their competitors as well as treatment for behavioral problems. The optional add-on is for Wellness Care. It provides benefits for wellness exams, flea and tick medication, dental cleaning and more.  For a complete list of plan benefits visit their site or contact their customer service team.

Eligible Accident expenses:

  • Alternative therapy
  • End of life expenses
  • Intravenous (IV) fluids and medications
  • Medical supplies
  • MRI or CT scans and x-rays
  • Poison control consultation fees
  • Prescription food to treat a covered condition (not for maintenance or prevention)
  • FDA-approved prescription medications 
  • Stem cell therapy
  • Supplements to treat a covered condition (not for maintenance or prevention)
  • Tooth Extractions
  • Veterinary treatment, including examinations, consultations, and laboratory tests

Preventative Care add-on benefits:

  • Dental cleaning
  • Spay/neuter
  • Wellness exam
  • Deworming
  • Health certificate
  • Flea/heartworm prevention
  • DHLPP vaccine/titer or feline FVRCP vaccine/titer
  • Rabies or Lyme vaccine/titer or feline FIP vaccine/titer
  • Bordetella vaccine/titer
  • Fecal test
  • Heartworm test or feline FELV test
  • Blood test
  • Urinalysis

Insurance Plans & Pricing

Like most pet insurance companies, Prudent offers accident-only and accident & illness coverage. Prices vary radically by age, breed, level of deductible, reimbursement, and policy limit—with particularly expensive coverage for older dogs. 

Costs also vary ever-so-slightly from state to state. For example, where an Illinois resident would pay $19.33 for accident-only or $52.20 for accident & illness for a 10-year-old domestic cat, a California resident would pay $17.57 or $47.45. 

For an additional $10/month ($120/year), Prudent throws in seven preventive benefits with up to $250/year in coverage. For $25/month, your pet gets 12 preventive benefits with up to $450/year in coverage.

The standard coverage is a $250 deductible, 80% reimbursement, and $15,000 policy limit. For example, for a 6-year-old dog, if you lower the deductible to $100 but keep the 80% reimbursement and $15,000 policy limit, you would pay $19.89 for accident-only and $60.39 for accident & illness.

Their site is exceptionally user-friendly and it takes only a few seconds to get an online quote to see how much your pet’s policy will cost you. Just provide your pet’s name, breed, age, sex, and your zip code and email address to get an instant quote on the site. You’ll also receive an email containing your pet’s quote to refer to when you’re ready to purchase a plan. 

The following tables show the cost of buying Accident-only and Accident & Illness coverage, using the examples of a Labrador Retriever and common/domestic cat in Illinois. The tables show what happens when deductible, reimbursement, or policy limit are raised or lowered. 

Deductible (Accident-only/Accident & Illness)

Animal, Age$250$500
Dog, 6 y.o.$17.57 /$47.45$14.83 /$38.12
Dog, 10 y.o.$28.59 /$153.74$23.72 /$125.80
Cat, 6 y.o.$19.33 /$33.41$16.31 /$26.83
Cat, 10 y.o.$19.33 /$52.20$16.31 /$41.93

Reimbursement (Accident Only/Accident & Illness)

Animal, Age80%90%
Dog, 6 y.o.$17.57 /$47.45$18.80 /$51.72
Dog, 10 y.o.$28.59 /$153.74$30.77 /$166.26
Cat, 6 y.o.$19.33 /$33.41$20.68 /$36.42
Cat, 10 y.o.$19.33 /$52.20$20.68 /$56.90

Policy Limit (Accident Only/Accident & Illness)

Animal, Age$15,000Unlimited
Dog, 6 y. o$17.57 /$47.45$20.96 /$56.61
Dog, 10 y.o.$28.59 /$153.74$34.10 /$183.39
Cat, 6 y.o.$19.33 /$33.41$23.06 /$39.85
Cat, 10 y.o.$19.33 /$52.20$23.06 /$62.26

What's Not Covered

The following is not covered by Prudent Pet’s accident & illness coverage:

  • Pre-existing conditions
  • Cosmetic procedures
  • Breeding costs

Waiting Periods

Prudent has a 14-day waiting period for coverage, comparable to their competitors. This means your pet’s coverage will only become active within 14 days of the policy’s start date. There is a 5-day waiting period for accident-only plans. If your pet suffers from illness or injury during the waiting period, it will not be covered, and its illness will be considered pre-existing. However, an injury or illness that is cured and doesn’t show symptoms or require treatment for 180 days will no longer be regarded as pre-existing, and will, therefore, qualify for coverage.

Coverage Limits

Customers may choose from either one of the following annual coverage limits: $10,000 or unlimited. Not all insurers offer unlimited coverage. While this type of coverage is usually extremely expensive, it’s a good choice if you’re worried about ever having to pay for super-expensive surgery or treatment that would otherwise break the bank.

Reimbursement and Deductibles

Deductibles range between $100, $250, and $500 annual deductibles. Reimbursements range between 70%, 80%, and 90%. As an example, if you have a $250 deductible and 80% reimbursement, and you’re billed for $1,000 in a particular year, you’d get back 80% of $750, or $600. You’d pay the remaining $400 out of your own pocket.

Claims and Service

Submitting claims is quick and easy with Prudent Pet’s fast AI claims technology. The innovative Artificial Intelligence allows for the quickest reimbursement for all claims. Prudent Pet lets policyholders download a claims form from their online policy portal which they can attach to vet receipts and send in by email, mail, fax, or directly through the online policy portal. Prudent Pet reimburses customers via check or direct deposit. Customers may also call or email customer support for updates.

We Suggest Adding on Wellness Care Coverage

For a small additional fee, you can choose from 3 levels (low, medium, and high) of wellness care for your pet. The basic wellness care coverage is worth noting, offering dental cleaning, wellness exam, deworming, health certificate, flea and heartworm prevention, and additional benefits, for just $10/month. 

What Prudent Pet Could Do Better

Prudent Pet’s costs are competitive for younger dogs, but they progress for older pets. More affordable options for senior pets could provide additional customer loyalty. 

How Prudent Pet Compares

Here’s how Prudent Pet stacks up against their top competitors. Consider the waiting periods, deductibles and maximum coverage amounts when you choose the company for your pet. 


Illness waiting periodDeductibles
Prudent Pet14 days

$100 to $500

Pets Best14 days$50 to $1,000
ASPCA30 days$100 to $500
Embrace14 days$200 to $1,000

Contact Details and Address

Prudent Pet Insurance offers friendly customer service by live online chat, a toll-free phone number, email, and connecting on their Facebook page. 

5101 Darmstadt Rd

Hillside IL

60162

Prudent Pet Prudent Pet Visit Site

Pet insurance products are produced and administered by Prudent Pet Insurance Agency, LLC (NPN  #18778951). Plans are underwritten by Markel Insurance Company and Markel American Insurance Company.

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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See what some costumers are saying about Prudent Pet
Prudent Pet
Excellent
Reviews 941
on
Excellent
87%
Great
7%
Average
2%
Poor
1%
Bad
3%
S
susan harris
a day ago
My Pet's Health Insurance
The app was easy to use and my dog's health insurance was established quickly.
consumer-image
robert dibenedetto
20 hours ago
Payment fees, really?
I want to say Stephanie was wonderful, informative, kind, and understanding. They are lucky to have such an excellent employee. Now, my reason for 1 star - they charge a $3 per month payment processing fee for every single payment and any payment method, bank account hookup, credit card, check, etc. That's a giant middle finger to your customers and a ridiculous nickel and diming fee. You're charging me to pay you, and that's a dirty, dirty move. The people that approved and decided to do this to their customers should have their numbers on the website and their e-mails to handle the criticism, rather than hand it out to their front line workers to have to deal with. I am a Customer Success/Experience leader and I would never, ever put that on my employees, it is a gutless move from a what I can only assume is a completely gutless "leadership" team. Edit: This is for each pet, not payment. Instead of lying to/misleading your customers, maybe tell the truth and add three dollars to every policy you quote so we have correct and accurate quotes when comparing pricing. I have to remove two dogs now of the three I gave you (I have six) and I am considering remove them all - I can only imagine other ways you will try to get one over on me. Edit 2: Your reply is nonsense, other provides who I am currently with don't do this. You're also a bod faced liar saying you strive for clarity and transparency, no you don't. Your reply here is insulting and intellectually dishonest, and your "leadership" team is a sad joke for not putting themselves out there. I canceled my policies - doing business with this company is a pathetic joke.
A
anonymous
2 days ago
The application process was easy to…
The application process was easy to understand and use. Affordable monthly payments with great benefits and coverage for your pet(s).
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beth glasmann
2 days ago
Business concocted reviews.
Why are 99% of the reviews about customer service calls? Little to no mention regarding claim acceptance/denial, reimbursement success (or not), or time to receive reimbursement. This is exactly what matters to pet insurance buyers, and is mentioned on every single other site. I’d put 0% confidence in any of these reviews. It’s highly suspect that they mention representatives by name as well—a common tactic of fake reviewers.
B
bea hantis
2 days ago
fully understandable for the terms &…
fully understandable for the terms & coverage
M
marilyn martinez
5 days ago
Very polite professional
Very pleasant and I can hear her smile
A
aly
5 days ago
Great customer service
Friendly and knowledgeable
L
lucinda smerekar
5 days ago
Friendly and Helpful
The Agent who helped me (I’m sorry , I forgot her name), was very informative, helpful, friendly, and explained coverage under our new policy to me.
K
kashalia lankster
5 days ago
Good
Easy Experience
H
hai huang
8 days ago
Fast process
Fast process
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jim miller
13 days ago
The website is so very easy to use.
The website is so very easy to use.
R
ralph de vestern
14 days ago
I had to wait 1 day for email to take
I had to wait 1 day for email to take, but afterwards, everything was listed nicely, all three pets so just click on one to activate. It's great insurance and the direct deposit is a wonderful option.
G
greg
15 days ago
Answered all my questions quickly
Answered all my questions quickly Sent Policy Immediately 14 day wait for Ortho with Ortho exam in first 30 days. No 6 month wait 6 month old Frenchie
S
swe
16 days ago
Easy experience
Informative and easy
T
tanya greto
17 days ago
Fast and easy
It had what I was looking for and it wasn’t hard to get thru
C
chris c.
17 days ago
They rejected every claim…
This company has rejected every claim we have filed. If not one cent of our vet bills are considered "covered" by Prudent after a year then paying for this insurance is POINTLESS!
A
arlene
18 days ago
First Time Purchase
I wanted to make sure my most important questions were answered before making a decision to purchase. Rebecca was extremely helpful, thoughtful and super nice.
C
courtney sermone
18 days ago
Andrea was very helpful!
Andrea was very helpful!
consumer-image
larry rock
18 days ago
Simple to get a fast quote and…
Simple to get a fast quote and purchase at a reasonable price .No medical records necessary!
consumer-image
bobbie jones
18 days ago
Easy to obtain.
Easy to obtain.
T
tamra trainer
18 days ago
Worst insurance for pets
Worst insurance for pets. I have paid out thousands in vet bills and they found a reason to not cover then they cancelled both of my pets coverage when I requested they only cancel the deceased pets policy and when I asked to reinstate they said my pet needed to go thru the approval process again. My dogs a senior so they knew what they were doing when they canceled her policy.
K
kimball shirey
21 days ago
Maddie at Heritage Insurance Agency…
Maddie at Heritage Insurance Agency made the experience seamless!
R
raina lee
22 days ago
experience was great
experience was great
S
sally barnes
a month ago
The lady I talked to on the phone was…
The lady I talked to on the phone was informative and delightful .
M
masterdowdygmail.com
a month ago
Super easy and straightforward process.
Super easy claim filing process and had reimbursement in less than a week. It's good to know that if anything happens to your pet that Prudent Pet has your back.
T
tori drechsel
a month ago
Easy to look at
Easy to look at
B
bella morrison
a month ago
IT DIDNT SAY NITHING ABOUT NOT COVERAGE…
IT DIDNT SAY NITHING ABOUT NOT COVERAGE BEFORE THE POLICY TIL AFTER I PAID SO IT SHOULD OF SAID SOMETHING.
j
joclynhallgmail.com
a month ago
Everyone is always so great
Everyone is always so great. I was recently attempting to enroll our new pet and the website was acting up. I got a text immediately from a representative, Monica, asking if I needs any assistance. She called and worked me through getting everything set up how I needed it. Everyone I have ever dealt with has been so incredibly helpful and kind. Would and have recommended this company to friends and family.
E
ernesto and yasmarlyn mejia
a month ago
Stephanie was a great help explaining…
Stephanie was a great help explaining the policy. Only issues I had is the the hours are from 8am-4pm. It was difficult to call within those times while I’m at work
m
mark bennett
2 months ago
Accurate information…great product…
Accurate information…great product offering Very grateful I purchased insurance for the pet my family loves.
L
laurie smith
2 months ago
I just joined for my 2 dogs and cat
I just joined for my 2 dogs and cat. Customer service was amazing and was very good price. I will know more if my pet is ever in need. Laurie Smith
J
julis
2 months ago
Easy way o set up and I love that a…
Easy way o set up and I love that a live person called me and I was able to make some updates need.
M
michelle robles
2 months ago
First Timer-Incredibly Positive Experience
We are new to the pet insurance industry. Prudent was out of this world helpful. They answered all of my questions in a very positive and informed manner. They provided extremely useful advice on which policy would best fit our needs without the hard push to sell something. There’s a reason they are so highly rated and I experienced all of it. I feel like I was listened to, heard and walked away feeling like I made the right decision with my needs and wants met. Check them out. You won’t be disappointed.
R
rachel
2 months ago
Reimbursement was quick and easy!
Reimbursement was quick and easy!
B
boomer
2 months ago
So easy!!
I was given the opportunity to compare policies through Pawlicy Advisor. Once I chose the coverage and company I had a link to purchase Right there. The Prudent Pet website was easy to use and intuitive. It made it a no-hassle, quick, and inexpensive way to be a responsible pet owner.
u
urgemetoaol.com
2 months ago
She was friendly and knowledgeable
She was friendly and knowledgeable. Answered the questions I had.
T
tabitha stephens
2 months ago
It was very easy to get a quote and to…
It was very easy to get a quote and to set up a policy.
P
paola román
2 months ago
Andrea was amazing
Andrea was amazing! She provided excellent customer service. She was attentive, detail oriented and explained things so well! I called her twice and both times she went above and beyond! Thank You!
D
debbie gee
2 months ago
Stephanie was very informative and was…
Stephanie was very informative and was able to answers all of my questions concerning Cash's insurance policy, she gave me all of my offers that I could choose from and gave me a sure peace of mine.
D
david gonzales
2 months ago
It was easy to sign up
It was easy to sign up
T
twonnisha winbush
2 months ago
Monica was absolutely amazing and…
Monica was absolutely amazing and informative!! She explained it multiple times so that me and my fiancé understood everything!! She’s is wonderful!! Thank you
C
chris
2 months ago
Amzing people, amazing service
They explain everything in a way you can understand. Its not just business its actual care!. Thank you Prudent Pet!
N
nathaniel amos
2 months ago
Great customer service
Great customer service. Clear quote.
B
brande spencer
2 months ago
Great customer service and throughly…
Great customer service and throughly answered questions
M
michael
2 months ago
Issues with health insurance purchase.
Agent is very polite and marginally knowledgeable. The third party marketing is a bit of a pain. They can't seem to get it together with what, how and where to bill for the policies. There is a glitch in the internet software that causes problems with the pricing. I had to pay $61 dollars more for the policy than my contract indicated. The bill did not go through for some reason and I haven't seen the Amazon gift card I was promised. Prudent Pet Insurnce quickly acted to rectify all issues. They have remedied software and billing issues. And, I received my $50 gift card for my trouble. Dog is happily covered by Prudent. 😁
E
erik
2 months ago
I had three separate claims at my…
I had three separate claims at my little guy's end of life. My Prudent adjuster was very helpful and compassionate. Each of my claims were settled and approved in less than two days. It was really helpful to have this part of that difficult process made so easy for me. I would highly recommend Prudent!
K
kelly sullivan
3 months ago
Informative and Lovely
Monica was very informative and lovely to speak with.
B
barbara bost
3 months ago
Monica was extremely helpful
Monica was extremely helpful. Gave me a lot of options and I picked what I hope is the best.
c
conniemeberthotmail.com
3 months ago
Well I needed some good Insurance for…
Well I needed some good Insurance for my puppy and this will keep my cost of going to the vet with her down . Hopefully this will be theright plan for her.
S
salvador vasquez
3 months ago
Great customer service
Had a great experience with the customer service , she explained everything in detail and answered all our questions
M
michael walker
3 months ago
#1-Prudential
#1-Prudential #2-Provided excellent information
D
douglas forney
3 months ago
Friendly staff
Friendly staff, easy to sign up, questions answered promptly
J
jasmine hernandez
3 months ago
It was easy going over the rates.
It was easy going over the rates.
T
tina dietrich
3 months ago
1st time having pet insurance and it…
1st time having pet insurance and it was easy-to-use
T
tamsyn medina
3 months ago
Nice
Nice, friendly person on the phone
S
sammi
3 months ago
Great Service
Love how easy it is to submit a claim and how quick it is to receive a claim!! Also the agents are very helpful when I call them with questions they make it so easy to understand!!!
S
susan fend
3 months ago
That I did not feel pressured into…
That I did not feel pressured into purchasing your insurance
I
iwona pietras
3 months ago
Amazing Assistant
Amazing Assistant! Made the whole process fast and easy.
D
davon maddox
3 months ago
My agent was so helpful!!
My agent was so helpful!!! The sweetest person, so patient. I'm glad I came back to this company.
A
avery padgett
3 months ago
Easy to use
It was easy to use the app.
M
michael thompson
3 months ago
What a great company
What a great company! I had a question and called customer service at the end of a shift and the person stayed late to help me. It was all done in a cheerful manner. The welcome packet was complete and arrived within 15 minutes of me agreeing to sign up. The next day I got another follow up call from customer service to thank me for the business and see if I had questions. Thanks for a smooth, painless process!
M
mooshu mommy
3 months ago
CINDY Is the Best
CINDY! thank you so much from the standpoint of a new pet owner who was completed confused you explained things and gave me time to think and followed up and explained things again!!!! Service was superb!
S
shanna walch
3 months ago
I always enjoy dominos pizza
I always enjoy dominos pizza
K
kelly rao
3 months ago
Cindy was great!!!
Cindy was great. This was my first time having pet insurance. She was very helpful and informative on what policy to choose. She also helped me navigate through making use of all they have to offer on their portal. I am confident in the choice I have made for my new Frenchie Louie.
V
victor
3 months ago
Deciding on Pet Insurance
Pet insurance is so complicated and everything I looked at was confusing. I spoke to Monica who was very nice, patient and understanding. Monica was able to answer all my questions and put me at ease. I feel covered and protected for any emergency, should my fur babies need it.
m
marseeanngmail.com
3 months ago
The person I was speaking to
The person I was speaking to, i believe her name was Monica, was amazing and so helpful.
I
israel ochoa
3 months ago
Professional
Professional, friendly, knowledgeable, helpful and excellent customer service
D
dena johnston
3 months ago
Great Coverage
I did a comparison, I liked this as it was tailored to my girls breeds and the common concerns with those breeds, she's a mix.
A
anita caruthers
3 months ago
They were very prompt in getting me a…
They were very prompt in getting me a quote and clearly explained everything to me.
D
deborah
4 months ago
The Prudent Pet Insurance and Christmas
The Prudent Pet Insurance representative answered all my questions, explained the benefits in several plan options and really helped me make the best decision for Christmas, our new Golden Retriever pup!
C
clelia ft
4 months ago
Monica was great, thank you!
Monica was friendly, courteous n knowledgable! She understood my concerns and answered all my questions! Thank you so much!!
M
michael maksym
4 months ago
Agent was very helpful in answering my…
Agent was very helpful in answering my question The one thing would be nice if you having a wellness plan for florida But the agent said it is in the works
C
crystal m
4 months ago
Fantastic customer service
Stephanie was very knowledgeable and attentive to my needs and my budget. I spoke with her multiple times because I mentioned I was a first time dog owner and was shopping around. She helped me better understand what pet insurance was all about and how it worked. Besides the multiple levels of pet insurance to choose from which varied in price, I loved knowing that Prudent Pet is their own company and doesn't have any other companies/underwriters under them. So I know I will be dealing with someone who just works for Prudent Pet. Which in return I was reassured I would always be able to get through to customer service quicker and to have any claims processed quicker then other companies. I look forward to having Prudent Pet insurance for my dog and hope it is everything that is expected and mentioned by Stephanie who provided wonderful and patient customer service.
L
lauretta watson
4 months ago
The process was very clear
The process was very clear. After I signed and payed, I called to confirm a dollar amount on the insurance document. I didn't have to wait for a person to help me. He was very professional and friendly, and answered my questions with ease.
M
mark weltman
4 months ago
Pre-existing conditions and unlimited coverage
This is one of the few companies that will both cover a pre-existing condition if it is clear for 12 months and also has an option for unlimited coverage. They are also rated very good by the WSJ or Forbes (I don't remember which). Additionally, they respond to emails very quickly with thorough, easy to understand answers. However, I have not needed to submit any claims yet.
C
christopher marshall
4 months ago
No direct deposit
No direct deposit
c
cathysicloud.com
4 months ago
Monica was great
Monica was great when signing my Chiquito up for Prudent Pet Insurance. I would definitely be recommending you guys to my friends. Thanks for the great customer service Monica.
V
venkatesh sappidi
4 months ago
100% best pet insurance
100% best pet insurance . Everyone at this pet insurance company are polite and also claims department stick to the policy terms and they care about your pet. Strongly recommend to every pet owner
j
jmyahoo.com
4 months ago
Great customer service
I was nervous about asking dumb questions, but Monica helped me and made me feel comfortable. Was very knowledgeable and had amazing customer service!
C
catrina
4 months ago
Stephanie made the choice easy
Stephanie was sweet, knowledgeable, kind, and so patient with me. She explained everything in detail and stayed in contact with me for everything I needed. Easily the best customer service I’ve received in my search for pet insurance.
J
juan antonio mora castillo
4 months ago
Very good service!
Very good service!
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jj jarrett
4 months ago
Courteous service by people without…
Courteous service by people without foreign accents
r
rfreogmail.com
4 months ago
Phone experience was great
Phone experience was great. And had no problem sending oaperwork in. Very quick process.
I
ircania valera
4 months ago
Great and prompt follow up by an agent…
Great and prompt follow up by an agent and it was easy to choose a plan and enroll my pet in the pet insurance.
D
dale gustafson
4 months ago
Monica was very helpful!
Monica was very helpful in helping me sort out the coverage for our two dogs. She answered all of my questions and offered me the two-dog discount without me even knowing about it. The expense of the insurance was cheaper than any of the others I had looked at and was able to be tailored to our situation and needs.
S
sexyk
4 months ago
How quick everything was
How quick everything was. The policy was emailed to me right away.And I love the nice warm greeting
D
denise
4 months ago
I appreciated all of the detailed…
I appreciated all of the detailed information and when I signed up I had a team of people reach out to me to help make the transfer and set up the new insurance.
D
dale gustafson
4 months ago
Monica was very helpful and the plans are cost efficient
Monica was very helpful in explaining the coverage for each insurance plan. The coverage is comprehensive for the price and the method of reimbursement seems simple. I researched several companies offering pet health insurance and this one was the most reasonable and cost efficient.
H
heather
4 months ago
Easy and informative sign up!
Stephanie Toppel was super helpful and made signing up for insurance easy!
J
janelle janke
4 months ago
I spoke with Cindy via phone to clarify…
I spoke with Cindy via phone to clarify some information prior to moving forward with a plan and she helped me greatly. She also made it super easy to complete the application process on the call. I haven't made any claims to know much else, but I have the impression I chose the best plan for my pup.
consumer-image
elizabeth ann dembeck
4 months ago
Independent Agent Durland Seeley - Warning
Warning - Pre existing conditions are NOT covered Kelly Dembeck was a rescue from West Virginia PetWatch = $75.00 Her original name was Dani DOB - October 1 estimated She is microchipped if she gets lost Keep your location updated
F
frank cohen
4 months ago
The best policy for my dog and for the money
I reviewed probably a dozen different health insurance policies and prudent seem to be the closest one to meeting my needs and expectations at the right price.
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tracy pinnella
4 months ago
We have been considering pet health…
We have been considering pet health insurance for our two puppies and gathered information from various carriers. Andrea at Prudent Pet patiently answered all of our questions and clearly explained the policy. Our decision to purchase insurance with Prudent Pet is largely due to Andrea's calm, confident, and professional manner. I will recommend Prudent Pet to anyone who mentions they are shopping for pet health insurance.
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helen
4 months ago
So far so good!
Stepanie Toppel made the experience of getting the insurance policy easy. She answered all my questions and when I caught the mistake of Piper's size, she took care of it immediately. Now I await official effective date and usage. If it's as easy as obtaining the policy I will be very happy.
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taylor newcomb
4 months ago
Quick and easy!
Pretty much as soon as I had an inquiry, I received a call from Cindy in sales to walk me through the process. She gave her honest recommendation, didn’t try to upsell me, and was very pleasant to work with!
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dirk c.
4 months ago
I was a bit worrisome about insuring my…
I was a bit worrisome about insuring my two little girls and I needed to make a good decision. I made a great decision using Prudent Pet Insurance. Fantastic coverage and services. I now feel slot better and knowing my two are well insured. Thank you!
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genesisv villalobos
4 months ago
Awesome customer service
When I first signed up, Pati walked me through what my policy covered and how insurance worked since I never had any coverage for any of my pets. She made the process so easy and I have been a customer for years due to the ease and awesome customer service
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lori pellegrino
4 months ago
Easy transaction
Easy transition
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venicezegogmail.com
5 months ago
Monica was very helpful
Monica was so pleasant helping us choosing the right insurance plant for our “Ivy” a 8 week Shih Tzu baby. Thank you very much 🐶
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jm
5 months ago
Prudent pet may be more expensive than…
Prudent pet may be more expensive than other pet insurers, but when my pet had an accident or injury, there were no questions asked and Prudent Pet promptly reimbursed me. I appreciate how easy they are to get a hold of. Their website is easy to use. The staff are friendly on the phone. I spoke to Stephanie today and she was excellent at helping me get my new pet insured.