The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
BestMoney.com
Prudent Pet Review
Reviews 857
Prudent Pet
Visit Site
Prudent Pet
Prudent Pet
Excellent
Reviews 857
Bestmoney Staff
Jul. 27, 2021
3 min read
BestMoney Staff
Prudent Pet summary
Prudent Pet Insurance has been rated 4.75 out of 5 stars by customers on Trustpilot. Their policies are simple to buy and manage online. The company offers excellent customer service along with a 30-day money back guarantee. Plans include Accident-only, Essential, Ultimate, and Wellness Care options for dogs and cats in the United States.
Pros
  • 24-hour Live Vet Chat for all customers
  • Never denies coverage due to age or breed
  • Plans start as low as $5/month
  • 30-day money back guarantee
Cons
  • Preventative care is extra
  • No coverage for exotic pets

Prudent Pet at a glance

3.8
Editorial score

Online experience

Excellent site with mobile optimization, learning resources and live chat
5.0

Customizable rates and services

Customizable plans and rates, upper age limit
4.0

Claims payout waiting period

Days
4.0

Customer support

24/7 communication and a pet hotline available
5.0

Bundles

No bundles available
1.0

Prudent Pet Prudent Pet Visit Site

Overview

Prudent Pet Insurance launched in October 2018. For a new player, it makes a good first impression, offering multiple ways of getting personalized advice from its customer service team. It’s also easy to get a free quote on their site to determine the cost of your pet’s policy up front. Prudent Pet offers three plans, Accident & Illness and Accident-Only for dogs and cats. One of the main benefits is their Wellness Care Coverage, which covers many bases not covered by most standard forms of pet insurance.  

What's Covered?

Prudent Pet offers three policies with an optional add-on. The first policy is for Accident-only coverage. It is their most basic plan and spans a rather comprehensive list of expenses which includes certain costs other providers might cover under illness policies. The second policy is its Essential plan. It includes cancer treatments, such as chemotherapy and radiation, alternative therapies sometimes not included by their competitors as well as treatment for behavioral problems. The optional add-on is for Wellness Care. It provides benefits for wellness exams, flea and tick medication, dental cleaning and more.  For a complete list of plan benefits visit their site or contact their customer service team.

Eligible Accident expenses:

  • Alternative therapy
  • End of life expenses
  • Intravenous (IV) fluids and medications
  • Medical supplies
  • MRI or CT scans and x-rays
  • Poison control consultation fees
  • Prescription food to treat a covered condition (not for maintenance or prevention)
  • FDA-approved prescription medications 
  • Stem cell therapy
  • Supplements to treat a covered condition (not for maintenance or prevention)
  • Tooth Extractions
  • Veterinary treatment, including examinations, consultations, and laboratory tests

Preventative Care add-on benefits:

  • Dental cleaning
  • Spay/neuter
  • Wellness exam
  • Deworming
  • Health certificate
  • Flea/heartworm prevention
  • DHLPP vaccine/titer or feline FVRCP vaccine/titer
  • Rabies or Lyme vaccine/titer or feline FIP vaccine/titer
  • Bordetella vaccine/titer
  • Fecal test
  • Heartworm test or feline FELV test
  • Blood test
  • Urinalysis

Insurance Plans & Pricing

Like most pet insurance companies, Prudent offers accident-only and accident & illness coverage. Prices vary radically by age, breed, level of deductible, reimbursement, and policy limit—with particularly expensive coverage for older dogs. 

Costs also vary ever-so-slightly from state to state. For example, where an Illinois resident would pay $19.33 for accident-only or $52.20 for accident & illness for a 10-year-old domestic cat, a California resident would pay $17.57 or $47.45. 

For an additional $10/month ($120/year), Prudent throws in seven preventive benefits with up to $250/year in coverage. For $25/month, your pet gets 12 preventive benefits with up to $450/year in coverage.

The standard coverage is a $250 deductible, 80% reimbursement, and $15,000 policy limit. For example, for a 6-year-old dog, if you lower the deductible to $100 but keep the 80% reimbursement and $15,000 policy limit, you would pay $19.89 for accident-only and $60.39 for accident & illness.

Their site is exceptionally user-friendly and it takes only a few seconds to get an online quote to see how much your pet’s policy will cost you. Just provide your pet’s name, breed, age, sex, and your zip code and email address to get an instant quote on the site. You’ll also receive an email containing your pet’s quote to refer to when you’re ready to purchase a plan. 

The following tables show the cost of buying Accident-only and Accident & Illness coverage, using the examples of a Labrador Retriever and common/domestic cat in Illinois. The tables show what happens when deductible, reimbursement, or policy limit are raised or lowered. 

Deductible (Accident-only/Accident & Illness)

Animal, Age$250$500
Dog, 6 y.o.$17.57 /$47.45$14.83 /$38.12
Dog, 10 y.o.$28.59 /$153.74$23.72 /$125.80
Cat, 6 y.o.$19.33 /$33.41$16.31 /$26.83
Cat, 10 y.o.$19.33 /$52.20$16.31 /$41.93

Reimbursement (Accident Only/Accident & Illness)

Animal, Age80%90%
Dog, 6 y.o.$17.57 /$47.45$18.80 /$51.72
Dog, 10 y.o.$28.59 /$153.74$30.77 /$166.26
Cat, 6 y.o.$19.33 /$33.41$20.68 /$36.42
Cat, 10 y.o.$19.33 /$52.20$20.68 /$56.90

Policy Limit (Accident Only/Accident & Illness)

Animal, Age$15,000Unlimited
Dog, 6 y. o$17.57 /$47.45$20.96 /$56.61
Dog, 10 y.o.$28.59 /$153.74$34.10 /$183.39
Cat, 6 y.o.$19.33 /$33.41$23.06 /$39.85
Cat, 10 y.o.$19.33 /$52.20$23.06 /$62.26

What's Not Covered

The following is not covered by Prudent Pet’s accident & illness coverage:

  • Pre-existing conditions
  • Cosmetic procedures
  • Breeding costs

Waiting Periods

Prudent has a 14-day waiting period for coverage, comparable to their competitors. This means your pet’s coverage will only become active within 14 days of the policy’s start date. There is a 5-day waiting period for accident-only plans. If your pet suffers from illness or injury during the waiting period, it will not be covered, and its illness will be considered pre-existing. However, an injury or illness that is cured and doesn’t show symptoms or require treatment for 180 days will no longer be regarded as pre-existing, and will, therefore, qualify for coverage.

Coverage Limits

Customers may choose from either one of the following annual coverage limits: $10,000 or unlimited. Not all insurers offer unlimited coverage. While this type of coverage is usually extremely expensive, it’s a good choice if you’re worried about ever having to pay for super-expensive surgery or treatment that would otherwise break the bank.

Reimbursement and Deductibles

Deductibles range between $100, $250, and $500 annual deductibles. Reimbursements range between 70%, 80%, and 90%. As an example, if you have a $250 deductible and 80% reimbursement, and you’re billed for $1,000 in a particular year, you’d get back 80% of $750, or $600. You’d pay the remaining $400 out of your own pocket.

Claims and Service

Submitting claims is quick and easy with Prudent Pet’s fast AI claims technology. The innovative Artificial Intelligence allows for the quickest reimbursement for all claims. Prudent Pet lets policyholders download a claims form from their online policy portal which they can attach to vet receipts and send in by email, mail, fax, or directly through the online policy portal. Prudent Pet reimburses customers via check or direct deposit. Customers may also call or email customer support for updates.

We Suggest Adding on Wellness Care Coverage

For a small additional fee, you can choose from 3 levels (low, medium, and high) of wellness care for your pet. The basic wellness care coverage is worth noting, offering dental cleaning, wellness exam, deworming, health certificate, flea and heartworm prevention, and additional benefits, for just $10/month. 

What Prudent Pet Could Do Better

Prudent Pet’s costs are competitive for younger dogs, but they progress for older pets. More affordable options for senior pets could provide additional customer loyalty. 

How Prudent Pet Compares

Here’s how Prudent Pet stacks up against their top competitors. Consider the waiting periods, deductibles and maximum coverage amounts when you choose the company for your pet. 


Illness waiting periodDeductibles
Prudent Pet14 days

$100 to $500

Pets Best14 days$50 to $1,000
ASPCA30 days$100 to $500
Embrace14 days$200 to $1,000

Contact Details and Address

Prudent Pet Insurance offers friendly customer service by live online chat, a toll-free phone number, email, and connecting on their Facebook page. 

5101 Darmstadt Rd

Hillside IL

60162

Prudent Pet Prudent Pet Visit Site

Pet insurance products are produced and administered by Prudent Pet Insurance Agency, LLC (NPN  #18778951). Plans are underwritten by Markel Insurance Company and Markel American Insurance Company.

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
Top 5 Pet Insurance
Lemonade
Lemonade
Read Review|Visit Site
Read all reviews
Must Reads
Read all articles
Trustpilot reviews
See what some costumers are saying about Prudent Pet
Prudent Pet
Excellent
Reviews 857
on
Excellent
87%
Great
7%
Average
2%
Poor
1%
Bad
3%
D
dale gustafson
a day ago
Monica was very helpful!
Monica was very helpful in helping me sort out the coverage for our two dogs. She answered all of my questions and offered me the two-dog discount without me even knowing about it. The expense of the insurance was cheaper than any of the others I had looked at and was able to be tailored to our situation and needs.
S
sexyk
4 days ago
How quick everything was
How quick everything was. The policy was emailed to me right away.And I love the nice warm greeting
D
denise
4 days ago
I appreciated all of the detailed…
I appreciated all of the detailed information and when I signed up I had a team of people reach out to me to help make the transfer and set up the new insurance.
D
dale gustafson
6 days ago
Monica was very helpful and the plans are cost efficient
Monica was very helpful in explaining the coverage for each insurance plan. The coverage is comprehensive for the price and the method of reimbursement seems simple. I researched several companies offering pet health insurance and this one was the most reasonable and cost efficient.
H
heather
7 days ago
Easy and informative sign up!
Stephanie Toppel was super helpful and made signing up for insurance easy!
J
janelle janke
7 days ago
I spoke with Cindy via phone to clarify…
I spoke with Cindy via phone to clarify some information prior to moving forward with a plan and she helped me greatly. She also made it super easy to complete the application process on the call. I haven't made any claims to know much else, but I have the impression I chose the best plan for my pup.
consumer-image
elizabeth ann dembeck
8 days ago
Independent Agent Durland Seeley - Warning
Warning - Pre existing conditions are NOT covered Kelly Dembeck was a rescue from West Virginia PetWatch = $75.00 Her original name was Dani DOB - October 1 estimated She is microchipped if she gets lost Keep your location updated
F
frank cohen
9 days ago
The best policy for my dog and for the money
I reviewed probably a dozen different health insurance policies and prudent seem to be the closest one to meeting my needs and expectations at the right price.
T
tracy pinnella
10 days ago
We have been considering pet health…
We have been considering pet health insurance for our two puppies and gathered information from various carriers. Andrea at Prudent Pet patiently answered all of our questions and clearly explained the policy. Our decision to purchase insurance with Prudent Pet is largely due to Andrea's calm, confident, and professional manner. I will recommend Prudent Pet to anyone who mentions they are shopping for pet health insurance.
consumer-image
helen
11 days ago
So far so good!
Stepanie Toppel made the experience of getting the insurance policy easy. She answered all my questions and when I caught the mistake of Piper's size, she took care of it immediately. Now I await official effective date and usage. If it's as easy as obtaining the policy I will be very happy.
T
taylor newcomb
12 days ago
Quick and easy!
Pretty much as soon as I had an inquiry, I received a call from Cindy in sales to walk me through the process. She gave her honest recommendation, didn’t try to upsell me, and was very pleasant to work with!
D
dirk c.
13 days ago
I was a bit worrisome about insuring my…
I was a bit worrisome about insuring my two little girls and I needed to make a good decision. I made a great decision using Prudent Pet Insurance. Fantastic coverage and services. I now feel slot better and knowing my two are well insured. Thank you!
g
genesisv villalobos
13 days ago
Awesome customer service
When I first signed up, Pati walked me through what my policy covered and how insurance worked since I never had any coverage for any of my pets. She made the process so easy and I have been a customer for years due to the ease and awesome customer service
L
lori pellegrino
13 days ago
Easy transaction
Easy transition
v
venicezegogmail.com
14 days ago
Monica was very helpful
Monica was so pleasant helping us choosing the right insurance plant for our “Ivy” a 8 week Shih Tzu baby. Thank you very much 🐶
J
jm
14 days ago
Prudent pet may be more expensive than…
Prudent pet may be more expensive than other pet insurers, but when my pet had an accident or injury, there were no questions asked and Prudent Pet promptly reimbursed me. I appreciate how easy they are to get a hold of. Their website is easy to use. The staff are friendly on the phone. I spoke to Stephanie today and she was excellent at helping me get my new pet insured.
K
kenneth
14 days ago
she did a great job
she did a great job
J
joel isaac garcia
15 days ago
Excellent Customer Service!
I am new when it comes to pet insurance so I wasn’t sure where to begin. Monica, my sales rep, called me and did a great job of explaining the policies and coverages. I am really happy with the level of customer service from Prudent Pet. I have total confidence in their ability.
c
customer
15 days ago
Very quick service
Very quick service
V
vikki
15 days ago
The phone Vet consult was outstanding
The phone Vet consult was outstanding. My dog had been vomiting all food for 24 hours. He asked thorough questions and gave me precise instructions for my dogs care. What a relief to get help on the week-end.
D
danielle low
16 days ago
Great Service!
Super helpful in giving me all the information and had great customer service! Feeling confident in my decision insurancing my pet baby with Prudent Pet!
O
olivia bornkessel
17 days ago
Easy
Easy, intuitive group!
T
tina pack
19 days ago
Stephanie was so helpful and gave me…
Stephanie was so helpful and gave me the info I needed that no other pet insurance did. She is a keeper, she helped me a lot. Every question I ask she right away had the answer. Thank you so much!
K
kimberley soares
20 days ago
Very straight-forward application…
Very straight-forward application process. Excellent monthly rate.
A
angelina aylsworth
20 days ago
The representative was very… Helpful
The representative was very enthusiastic, helpful, and understanding.
M
michelle bosco
20 days ago
Cindy was very helpful and…
Cindy was very helpful and knowledgeable at her job, really nice person to work with and by that I mean she explained everything.
E
erik patricio
21 days ago
Muy bien recomendado hablan español y…
Muy bien recomendado hablan español y te explican detalladamente
k
krmsquyresgmail.com
a month ago
Processed quickly
Processed quickly, fairly straightforward. Case handler was very capable and answered all questions I had.
s
shaday
a month ago
Highly recommend Prudent Pet insurance…
Our 2 yo pup got into something she should not have been able to access (smart and curious) so had to go to emergency vet on a Sunday night, of course. Admitted for 4 nights, w meds, labs, IV fluids and monitoring. Submitted our receipts within a week of her coming home and got a "We will mail you a check for requested amount" email within 2 days, if not 1 day. Received the check within 2 weeks for sure, maybe sooner. Very easy and paid without any resistance. Fair warning, I didnt recognize the amount of the check nor the name on it but could tell it was insurance but I didnt know for what, so was kind of hesitant to cash it. Called the business name on the check (tho that name was on my Prudent Pet policy) and told me pet insurance. Lol, so happily cashed it. Very easy process
K
kelli
a month ago
I spoke with Cindy
I spoke with Cindy, she was very knowledgeable and made an overwhelming process simple and easy.
D
davarrionievesgmail.com
a month ago
I spoke with Monica....she helped walk…
I spoke with Monica....she helped walk me through getting the right insurance for my fur baby. I never even thought about getting it but Monica was super amazing and made my experience Aeesome.
S
shane g
a month ago
Excellent customer service!
It was great talking with Sylvia today. She clearly explained our benefits and all the different options. It’s people like her that keep us satisfied and loyal customers.
S
sari whitehurst
a month ago
Prudent Pet Insurance is the Best
The company is very fast to process any claims that I’ve submitted so far. I am going to recommend Prudent Pet Insurance to all my friends, former co-workers, and family members who have pets. I am so pleased with your customer service. I’m going to let everyone about how Wonderful you are. You have a client for as long as my 2 fur babies live. Their only 16 months old right now.
consumer-image
paula owens
a month ago
So Glad I Switched to Prudent Pet!
From the very start, I've been impressed with Prudent Pet, and I'm so thankful I found them! I had to take my little guy to the vet because he was having problems with an eye infection. I live on a fixed income, and when I paid the bill, my bank balance fell to an anxiety-inducing low. I submitted my claim to Prudent Pet that same day. The process was simple and quick, and so was the response time! I received my reimbursement check quickly! Customer service is also extremely helpful and empathetic. This is a company that truly seems to care about pets more than they care about profits. They help me make sure my little Shih Tzu can get the medical help he needs when he needs it, and they give me peace of mind.
J
jim smith
a month ago
Compassionate staff
Lost one of our loving labs after a short battle with Leukemia. Staff was great handling the claims and very compassionate with words and actions. Will continue there service and highly recommend them to all. Jim Smith
L
latoya wooley
a month ago
Friendly
Friendly, explanatory, & Fast!
consumer-image
deborah salomon
a month ago
A+ BBB Rating & 5 Stars as well! I am sold!
Spoke with two sales staff, Andrea & Monica who were both very, very helpful, I had a TON of questions and both were very helpful in answering all my questions satisfactorly!! My Pet Insurance will not start until after Januray 1st 2023. I stumbled across PRUDENT Pet Ins. by accident, was searching TOP Rated CO. for four days and never came across them until the fourth day.... I checked BBB and they have a FOUR STAR rating AND A+ Business Practrice! Great reviews overall in comparsion to other CO. and beleive you me I have read a Stupid amount of Pet Ins. reviews over the last four days!!! Barely any even Caution reviews! So I am going to give Prudent a shot!
S
shanna walch
a month ago
Stephany
Stephany is very knowledgeable and friendly.
J
jessie
a month ago
Great explanation of my up coming…
Great explanation of my up coming changes in my dogs health care plan. Monica was very knowledgeable and helpful to find the right changes with our budget in mind.
B
bonnie l.
2 months ago
Would highly recommend Prudent pet insurance!!!
We had a great experience on December 21, 2022 with Prudent pet insurance! Would highly recommend!
I
ian
2 months ago
Stephanie was amazing
Stephanie was amazing! She was able to explain and answer any questions I had and make the process extremely straight forward!
S
susiec
2 months ago
Monica and the rest of your team have…
Monica and the rest of your team have provided friendly and outstanding service!
J
james
2 months ago
easy to use
How easy it was to get this policy
M
meghan jones
2 months ago
Super easy with great coverage
Super easy to sign up. Site is clear on coverages and costs. Coverages matched or increased with the switch
L
lauren wray
2 months ago
Was willing to work with me about the…
Was willing to work with me about the money
N
nicole
2 months ago
Excellent Customer Service!
The service agents were quick to respond to my call and extremely kind and pleasant. They were able to address my situation quickly.
J
julie mccaughan
2 months ago
Too much information at one time
Too much information at one time. I insured 3 pets at one time.
N
nicholas g
2 months ago
Easiest way to get pet insurance!
Easiest way to get pet insurance!
g
glenn
2 months ago
Stephanie was a great deal of help.
Stephanie was a great deal of help.
M
megan clifton
2 months ago
Absolutely wonderful!
Absolutely wonderful!! Everyone is so helpful and so sweet! The ladies I have talked to were so accommodating and answered any questions I had. I definitely recommend Prudent Pet!!
D
daisy may’s mom
2 months ago
Monica was great
Monica was great! Answered all questions & went beyond.
V
vernae sevilla
2 months ago
Great customer service
Stephanie wa able to answer all my questions and really checked up on my from about 2-3 weeks ago. She helped me thru the set up and made it easy to get signed up
L
leonardo monero
2 months ago
I was looking into information about…
I was looking into information about pet health insurance and I ended up signing up my dog Nimoe getting the popular $10,000 plan. So now when take him to see the vet, I don't need to worry about the cost of a visit and the prescription drugs that he would if needed. I can just go to my portal and attach a picture of the bill to get reimbursed.
S
susan wilson
2 months ago
HE EXPLAINED EVERYTHING AND ANSWERED…
HE EXPLAINED EVERYTHING AND ANSWERED ALL MY CONCERNS AND QUESTIONS WELL,
E
edwin agosto
2 months ago
The price went down when I said that I…
The price went down when I said that I have a sibling that is a retired Navy SEAL it made my quote a lot better
E
elysia ashlock
2 months ago
Stephanie was amazing
Stephanie was amazing! so helpful and really answered all my questions.
G
ganet law
2 months ago
Stephanie was very polite
Stephanie was very polite, informative and patience.
S
sierra mathews
3 months ago
Very helpful gives you options
Treated me like a friend told me exactly what I needed to know and answered every question I had. I would wholeheartedly recommend.
H
hollie
3 months ago
Thank you!
Honestly, I find insurance of all kinds to be confusing and I had questions about what might be covered with our policy and what I could potentially file a claim for after an upcoming visit. Pati was super friendly and helpful and made the whole process seem so much more simple than I anticipated. I appreciate it so much, thank you!
D
davon maddox
3 months ago
Very sweet service!
Stephanie was very sweet and answered all of the questions that I had. I'm very excited to get my pup started with this company.
J
jackie ramirez
3 months ago
Stephanie was awesome
Stephanie was awesome! She answered my questions with great detail. Offered me very helpful advice and suggestions. She made this easier and I am 100% confident with my choice for our loving dog!
J
james tamburini
3 months ago
Monica was wonderful
Monica was wonderful. She called me back with the discount code to make sure I was getting my employer discount.
J
jose t.
3 months ago
Great customer service…
Great customer service every time we call, very informative and friendly!
J
jason
3 months ago
Easy to navigate website and more…
Easy to navigate website and more coverage for our money! Thank you!
C
clint chasteau
3 months ago
Very helpful!
Very helpful!
C
christina tovar
3 months ago
Monica is the best!
Monica is the best!
S
sonja cross
3 months ago
Thank you so very much.nice…
Thank you so very much.nice representative Miss Andrea assisted and a wonderful process. Thank you
C
christina tovar
3 months ago
I spoke with Monica so friendly so…
I spoke with Monica so friendly so professional.
J
jeanne rust
3 months ago
Payment processing fees charged for each dog insured
While I believe the insurance plan is great, their billing practices leave a lot to be desired. If you have multiple pets each one is billed separately and with each bill is a separate fee that is charged regardless of the payment method used. The multiple fees add another $20 to my bill.
M
michael bradford
3 months ago
Good value
Good price for the coverage.
L
leopoldo alejandro
3 months ago
Very easy to enroll
Is very fast to get a quote the same day and very easy to enroll in any plan that fits your needs. Overall have good plans and prices.
A
anthony vega
3 months ago
Andrea was so attentive to my pricing…
Andrea was so attentive to my pricing needs and wants for pet insurance for my 2 dogs. She was very helpful!
B
brian lawlor
3 months ago
Agent described pre existing conditions…
Agent described pre existing conditions clauses
V
vanessa cruz
3 months ago
This was my first time getting pet…
This was my first time getting pet insurance, so I did my research and compared all the best pet insurance out there with a rating of 4.0 and above. Out of all of them, Prudent Pet Insurance had the best options, prices, and reviews. I spoke to an agent and she was really nice and helpful when it came to answering all my questions. They also have a 30-day money-back guarantee, making me feel safer and more comfortable just in case I didn't like them. I highly recommend them, talk to one of their agents if you're not sure!
E
evelyn
3 months ago
New Doggie Insurance
I was looking for pet insurance and found everything that I wanted with Prudent Pet Insurance. The price was good and the features offered everything that I needed.
C
chris shean
3 months ago
Friendly customer service
Friendly customer service. It's just like talking to someone you know already.
K
kristina branstetter
3 months ago
The lady was really nice and explained…
The lady was really nice and explained my coverage and how it works
L
lisa brasher
4 months ago
Peter was absolutely amazing
Peter was absolutely amazing
C
carol kayes
4 months ago
Very helpful
Monica called and was very helpful in explaining the various options and answering questions. The policies for our 2 cats are much less than the previous insurance we had and at least as good. The 24/7 vet call feature is something that should be helpful when needed.
T
travis
4 months ago
Monica's 5star review
Monica was very professional and very patient with me. When I recommend people to Prudent Pet, I'm going to send them straight to her. Great experience!!!
C
cecilia
4 months ago
My police agent Bethany help me and…
My police agent Bethany help me and guide me through the hall process. Answer all my inquiries and concern. I am very pleased with this policy.
consumer-image
joni hooker cloud
4 months ago
Easy to fill out application
Easy to fill out application. Adding additional pets gave a discount. Coverage explained.
D
david
4 months ago
I feel relieved
I feel relieved knowing that my pets are covered. They are as much a part of my family as any other relative. Applying for reimbursement was easy and painless. However, I did ask that the covered expenditures be Direct Deposited but instead was sent by checks. Not a game changer at all. Just a surprise. Well worth having
L
lisa lara
4 months ago
Monica was great!!!
Monica was great!!!
M
mary cabrera
4 months ago
Peter watch very helpful and explaining…
Peter was very helpful explaining the ins and outs of this pet insurance. He seems very knowledgeable and knew what he was talking about. Thank you Peter
J
jennifer green
4 months ago
Pet coverage
Explained coverage clearly. Did not force any policy on me
S
spencer richardson
4 months ago
Stephanie is great
Stephanie is great. She provided me with pricing, she was very helpful and thorough and knowledgeable. I really appreciate her explaining the policy for my dog Bubba. Thanks again Stephanie.
C
caitlyne stepps
4 months ago
I got a girl named Andrea 😊
I got a girl named Andrea and to me she was really nice and funny and to be honest she made me feel comfortable and happy just by talking to her and I hope she keeps that going 😊
V
vicencia maria dacruz
4 months ago
Very helpful !
She was incredibly helpful and met all of my needs. Definitely a pleasurable experience!
I
ivalus osorio
4 months ago
Variety of insurance to choose
It was easy to understand the insurance that are offered
K
kimler lee
4 months ago
Great service
Very kind and friendly overall perfect
T
terri
4 months ago
Great experience
Great experience, such accommodations from the person in claims I worked with:) Thank you so much.
E
eli archambault
4 months ago
Hospitable, friendly and very helpful.and follow up were…
Your sales team and follow up were wonderful. The extra care that I required was offered and accomplished. Thus far my experience with you is exceptional.
R
ray e tucker
4 months ago
most pet insurer's will not insure a 14…
most pet insurer's will not insure a 14 year old yorkie
R
ray e tucker
4 months ago
most plan will not insure a 14 year old…
most plan will not insure a 14 year old dog
C
cathy
4 months ago
Excellent service
Cindy in Sales was a pro. She answered all questions thoroughly and with clarity and helped me to choose the right plan for my puppy's wellbeing. Highly recommend!
D
diane hamilton
4 months ago
High marks given to Andrea in…
High marks given to Andrea in fine-tuning policy coverage for new pup. Very knowledgeable and professional...answered all questions. Have had previous coverage with Prudent Pet and was totally satisfied...great customer service.
V
venkatesh sappidi
4 months ago
Excellent Pet insurance …
I’m very glad that I picked up prudent pet insurance than any others . They really care about pets. I mean it…Their response is very fast for any claims . I spoke to Jennifer Tapia and she is extremely soft spoken and explain the benefits clearly . Also, she keeps a track on the claim and inform the client about the decision of underwriter. I believe this is one among top insurances ,who are not one sided (who usually denies) about their decision on appeal claims. They thoroughly check claims case by case and do needful justice to the owners of pets. I strongly suggest this insurance for every pet owner to give a chance .
J
janice duren
4 months ago
I can't remember who I spoke to…
I can't remember who I spoke to unfortunately however she was very professional, informative and nice. Good customer service!
A
antonietta torres
4 months ago
Peter was very helpful with helping…
Peter was very helpful with helping Marcus get coverage ty antonietta Torres