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ManyPets Review

Reviews 1,965
ManyPets
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ManyPets
ManyPets
Excellent
Reviews 1,965
Katy Ward
Jul. 19, 2022
2 min read
Katy Ward
ManyPets Summary
Launched in the US in 2021, ManyPets provides unlimited insurance cover for dogs and cats in 36 US states. The company has a particular focus on delivering a low carbon footprint and having a positive impact on the communities in which it operates. ManyPets processes 99% of claims within 48 hours.

Pros

  • No coverage limits
  • Covers all licensed US vets
  • Processes 99% of claims within 48 hours

Cons

  • 24/7 support not available
  • Only covers dogs and cats
  • Not available in all state

ManyPets at a glance

8.4
Editorial score

Online experience

Great site with learning resources
10.0

Customizable rates and services

Customizable plans and rates, 50-90% reimbursement, no upper age limit
8.0

Claims payout waiting period

Days
8.0

Customer support

Evening and weekend customer service available
8.0

Bundles

Multiple bundles available
8.0

What Does it Cover 

ManyPets covers your pet’s health care costs in the event of an accident or illness, which includes cancer and dental issues.

Your pet may also be covered for hip dysplasia, but this will depend on the circumstances. If you’re concerned about this condition, it’s worth checking with ManyPets to make sure that you’d be fully protected.

Your policy will cover the following treatments:

  • Diagnostics 
  • Medications 
  • Procedures
  • Hospitalizations

Unlike a number of its competitors, ManyPets covers curable pre-existing health conditions if your pet has been free from symptoms for more than 18 months, with the exception of cruciate ligament injury.

ManyPets ManyPets Visit Site

Insurance Plans & Pricing 

As with any pet insurance policy, the cost of your premiums will depend on factors such as the age and breed of your pet, as well as your location.

We entered the information for a 2-year-old female Golden retriever and received a quote of $55.52 per month in June 2021 in Illinois. This quote assumes a deductible of $250 and a 90% reimbursement rate.

We also entered the details for a 5-year-old mixed-breed male cat and received a quote of $19.70 per month in June 2021 in Illinois. This quote assumes a deductible of $500 and an 80% reimbursement rate.

You should note the prices listed here are subject to change.

What is Not Covered

If you take out a policy with ManyPets, the following exclusions will apply:

  • Cosmetic/elective procedures 
  • Non-FDA approved medications
  • Prescription diet
  • Behavioral medication/therapy
  • Pet daycare, boarding, or grooming

Waiting Periods

After you take out a policy, you’ll need to wait a minimum of 15 days before you can make a claim, although ManyPets may waive this waiting period if you switch from an alternative provider and can prove you had another policy in place within the previous 24 hours.

Coverage Limits

ManyPets has no maximum coverage limits on its policies.

Reimbursement and deductibles 

When you take out a policy, you can select the level of deductible you will pay if you need to make a claim—with amounts ranging from $0 to $750.

To see an indication of the impact different deductibles could have on premium costs, we ran a series of quotes on a 3-year-old female Labrador mix, choosing a 90% reimbursement rate. We varied only the deductible each time.

DeductibleMonthly premium
$0$117.19
$250$62.05
$500$45.04

We repeated this process for a 5-year-old male Abyssinian cat.

DeductibleMonthly premium
$250$28.31
$500$20.55
$750$15.51

These quotes were received in June 2021 in Illinois, and rates are subject to change.

Claims and Service 

If your pet is ill or injured, you can take him or her to any licensed vet. To make a claim, you’ll then need to email ManyPets with a copy of the invoice from your vet, your treatment receipt, and your pet’s medical records for the past 18 months. 

ManyPets purports to process 99% of all accident and illness claims within 48 hours, although this period may be longer if the company requires any additional details. Once your claim is approved, ManyPets will make a payment to you within 24 business hours. 

Should you have a question regarding your policy, you can contact the company’s customer service team by phone or email. Its support hours are 9 am-5 pm CST, Monday-Friday.

When we tried the site, we found the quote process extremely straightforward and received the information we needed within minutes.

What You Might Like

If you have an interest in sustainability, ManyPets’ blog contains advice for those keen to cut the carbon footprint of pet ownership. Likewise, there are tips specific to the Illinois area, which brings a genuine sense of community to the website.

Contact Details and Address

3631 Chamblee Tucker Rd, #941818, Atlanta, GA, 31141

T: (888) 978 5291

Bottom Line

ManyPets provides unlimited coverage for cats and dogs across 36 states in the USA. For eligible customers, however, the company has plenty working in its favor. We were particularly impressed by its unlimited payout limits and claim to process 99% of cases within 48 hours. It is also worth noting that ManyPets plans to roll out its services in all 50 states by the end of the year.

Methodology

This review was compiled using information from ManyPet's website and by emailing its customer support team.

ManyPets ManyPets Visit Site


Katy Ward
Written by
Katy Ward
Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance for Eleven Writing and Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance. She enjoys identifying complex financial trends that make for interesting article topics.
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Trustpilot reviews
See what some customers are saying about ManyPets
ManyPets
Excellent
Reviews 1,965
on
Excellent
82%
Great
10%
Average
2%
Poor
1%
Bad
5%
R
renee
4 days ago
Affordable pricing for all of my pets…
Affordable pricing for all of my pets and the coverage is amazing and the fast effective date is awesome
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mohamed atry
3 days ago
Criminal
Be weary. Your premium will increase more than 200% when your pet becomes a certain age and will continue to dramatically increase every year till they can price you out when your dog is of an age where something can happen to your animal.
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dana dixon
5 days ago
The coverage for my new pet!
The coverage for my new pet!
L
lauren mcandrews
5 days ago
Very professional and knowledgeble of…
Very professional and knowledgeble of services provided.
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kristopher nyquist
7 days ago
Hands down the best pet insurance
Hands down the best pet insurance. Trust me and try it.
C
cathy ann booth
7 days ago
Very helpful on phone
Very helpful on phone. Quick reimbursements!
c
customer
7 days ago
Well designed website
Well designed website
c
customer
9 days ago
Good customer experience.
Good customer experience.
c
customer
10 days ago
price and coverage
Peace of mind.
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julianne walkiewicz
10 days ago
Highly recommend Many Pets
Very fast claim process, coverage is great, and fairly priced for what it covers. So far the experience has been great. I also really appreciate their policy on pre-existing conditions and the 18 month window - super helpful as my dog had eye surgery several years ago but is now experiencing other eye issues that are now fully covered.
N
nancy vecchio
11 days ago
The previous one with out warning was…
The previous one with out warning was applied to my deductible,they need to let you know àhead of time.
A
abby v.
11 days ago
Very professional and friendly…
Very professional and friendly assisting me to add another pet in my policy ♥️🐾🙏. She made it really easy for me. Thanks.
M
mia rusali
11 days ago
Great experience
Great experience. Easy, fast, and friendly. All 5 of my rescues are on. It's too bad I didn't add the last guy last year as they are no longer offering 90% coverage.
S
s jones
16 days ago
Excellent customer service!
Excellent customer service!
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chelsea berggren
20 days ago
Friendly representative that was…
Friendly representative that was straight to the point
c
customer
22 days ago
Timely Review
My claim was reviewed in a short time! It's really helpful!
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kevser ermendi
22 days ago
Claims settled super fast!!
Claims settled super fast!!
c
customer
23 days ago
I went ahead and got another pet…
I went ahead and got another pet insurance because I can’t even log on to mine here! I am paying for nothing ! Need help canceling. Can’t get into my log in but get charged every month
D
debbie
24 days ago
I’m moving to Many Pets from Bivvy so I…
I’m moving to Many Pets from Bivvy so I was looking for the best coverage and best price. I originally had Bivvy for 2 dogs and my cat. I only have 1 dog and my 18 year old cat now and was kind of sad that I couldn’t get my cat insured with many pets as they cut age off at 14. I hope I’m as happy with Many Pets as I have been with Bivvy.
B
bek
a month ago
Great Pet Insurance
ManyPets has always paid for covered services quickly. They contact you quickly if more info is required and are always helpful if you have questions. I would love to see them offer more variety on plans, such as various deductibles and percentages to be paid out. I also wish they had a way to add a pet online instead of having to call. They do insure older pets and do not have a limit on what they will pay. I have been very happy with them so far. If you are considering pet insurance, don't hesitate to get ManyPets!
c
customer
a month ago
Customer service is great
Customer service is great. No waiting on hold forever. Options for coverage are explained clearly, and they make sure we are choosing the best plan for our pet.
c
customer
a month ago
kind and helpful
Always great speaking with customer service, they sound like they genuinely care about your fur babies and are very efficient in helping answer any questions
C
customer mary lou
a month ago
Quick turnaround on claims
Quick turnaround on claims. Clear concise claim explanations!
c
customer
a month ago
Excellent process to sign up
Excellent process to sign up
J
jackie daman
a month ago
Claim…
Reviewed my claim and had a check within a week.
c
customer
a month ago
There’s nothing to like or dislike…
There’s nothing to like or dislike right now, just purchased the insurance, didn’t use yet.
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aayush khadka
a month ago
My claim was rejected because my dog…
My claim was rejected because my dog was healthy enough to not have been to a vet in over 18 months, I still provided the information that was asked but no reimbursement
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james peterson
a month ago
FRAUDS, STAY AWAY
They try to get away from paying a claim by asking unnecessary information
A
ann.m
a month ago
Fast response
Fast response. Thank you very much!
D
deanne
a month ago
The person very helpful especially…
The person very helpful especially Amanda!
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shanti tandukar
a month ago
They seem affordable until you file for…
They seem affordable until you file for a claim, they try their best to get out of it
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aayush khadka
a month ago
Affordable because they DON'T PAY
Plan seems affordable but as soon as you start a claim, they ask for ridiculous information to get away from paying
A
ayush k.
a month ago
FRAUDS
They always make something up if you try to claim, bunch of frauds
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nina caruso
a month ago
FAST
Claims are processed fast and emails are always answered promptly. Appreciate that!
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annette rodriguez
2 months ago
Great coverage and quick reimbursement
They provide a no hassle claim experience. ManyPets policies are generous and fairly priced. Highly recommend.
P
pennie
2 months ago
This insurance has very fast…
This insurance has very fast reimbursement. Friendly & easy to deal with
T
tyler
2 months ago
Once all the paperwork is in
Once all the paperwork is in, I was sent a check for 80%. Perfect job!
J
john stefanik
2 months ago
Everything was quick and easy and the…
Everything was quick and easy and the rate is reasonable.
j
jim
2 months ago
great service quick payment
great service quick payment
c
customer
2 months ago
just signing on
just signing on
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qi qi zhou
2 months ago
Very fast claim approved
Very fast claim approved
G
gloria carter
2 months ago
The coverage has got to expensive for…
The coverage has got to expensive for no more than I have to pay Also I had not requested to cancel the Welness coverage when speaking with one of your Agents Had received a text message to that affect and had to call again to have it added back
T
tom
2 months ago
Turn around time is excellent.
Turn around time is excellent.
L
linda h.
2 months ago
The company responds right away once…
The company responds right away once you put in a claim and reimbursement is by mail but speedy. They answer all my questions when I call and have a great attitude when speaking with them..professional and courteous!
T
taylor eastbrook
2 months ago
Quick Claim process
The file a claim process is quick and easy. Hats off to ManyPets 😊
c
customer
2 months ago
Great customer service experience got…
Great customer service experience got valuable answers to my questions and so far I’m very happy. Hopefully I never have to file a claim.
P
pierce kennedy
2 months ago
The deductible is confusing/misleading
The deductible is confusing/misleading. They essentially pretend to "cover" 80% of claims pre meeting the deductible. This "coverage" essentially means they only credit you with spending 80% of what you've actually spent toward your deductible. For instance, I had $596 in claims. But only $476 actually went toward the deductible under the guise that they were "covering" 80% of the claim. So a $500 deductible ends up being closer to a $625 deductible in reality. This feels misleading/nonsensical. Customer service is good. Coverage seems good once you've gotten past the absurd pre-deductible phase.
M
mike b
2 months ago
Great Value
Easy to contact them. They are friendly fast and efficient as well as knowledgeable. Highly recommended,
A
angela incorvaia
2 months ago
I had called about my insurance…
I had called about my insurance benefits,although I haven’t had to use it yet,but the representative was very knowledgeable about my benefits.
S
sc
2 months ago
I love manypets insurance so far.
I have had a great experience with many pet insurance so far. Great service. Easy and quick claim reimbursement.
I
ilene
2 months ago
Great pet insurance
Very reasonable rates. Everyone at the company are so friendly and eager to help. Quite easy to file claims on line. Always receive an answer very quickly. I’m extremely happy with Manypets and I wish I had this insurance many years ago.
W
wade simpkins
2 months ago
Does not cover anything!!!!!
This company does not cover anything...vaccines are supposed to be covered!!!! Really a very bad insurance company!!!!! I bought the very best policy for my dog!!!!! They set the limits SO LOW that you don't get nothing back....the Vet charges TRIPLE of what they allow!!!!!!!!
N
nordvpn customer
2 months ago
Great services
Easy claim submission, very explanatory of my claim review. Excellent turn around reviewing the claim
S
steve f
2 months ago
Good experience contacting ManyPets
I called to get insurance for our second cat and the young lady I spoke with was very professional and explained everything quite thoroughly
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shannon cover
2 months ago
You absolutely MUST do a better job and…
You absolutely MUST do a better job and provide a better online information center! (the Dashboard) This is 2023! Your online documentation area where the customer can see provides very little once a claim is actually submitted. It should be a given that your site would provide information about how much was approved, what is left to spend for the wellness, line by line invoices along with a total of what was submitted and approved: ALL online-not just emails! Have one comprehensive place instead of the customer trying to sift through the myriad of "we received your email", "we approved", "we..blah, blah" AND then we have to sort through EACH email to find the information! COME ON, again, it is 2023! However, your company has FABULOUS and WONDERFUL customer service by phone! Each and every time I call (and the customer HAS to make calls since we have no idea what is going on (no online presence) and THAT is it's saving grace. Wouldn't it be wonderful to do both?
B
bruce
2 months ago
Very nice and very helpful
Very nice and very helpful
B
barbara
3 months ago
Second Pet signup needs improvement
Overall, they offer a nice plan for a reasonable fee. Disappointed that they no longer offer 90% reimbursement —80% is their highest now. So my two dogs’ plans COST the same, but one has 80% and the other 90%reimb. Also, no discount for second pet, also a consideration for folks who can get that deal with other companies. Lastly, i was slightly annoyed that i could not ADD a second pet on line. I tired and tried and was sent an response that i would have to call … b gave me a number. but it was Fri of 4th of july weekend, so NOTHING for four days! ON LINE sign-up like my FIRST pet would have been easy—1,2,3. Instead i had to wait until offices opened after the July 4 holiday to call in and sign up over the phone. My new pup’s appt was on the same day as insurance co. reopened. I would have to call and get a plan on the same day as appt. Phone cust service told me new plan would start the NEXT day (when in fact it started the day I called , but I had to wait until the contract was sent and open/ read the contract! to find that out). In the meantime, I had kept the vet appt but put off the vaccinations until I could ensure they would be covered. Two trips to the vet instead of one—and unnecessary so , since the customer service agent was wrong. Again, not deal breaking but annoying. A) had the service rep been more accurate, I would not have had to re schedule for coverage. and B) had i been able to sign up on line , four days before the appt, all stress and inconveniences would have been relieved.
D
diane b
3 months ago
Customer service was extremely helpful.
Customer service was extremely helpful.
c
customer
3 months ago
Quick claim process
Quick claim process. Great customer service
C
carl barnett
3 months ago
Will not break down what they are…
Will not break down what they are paying. How much is deductible, how much is not covered etc.
A
arlene
3 months ago
Questions answered thoroughly
Jordan on chat was able to answer my many questions concisely and patiently.
J
jackie pinson
3 months ago
Many Pets is by far the easiest
Many Pets is by far the easiest, most friendly experience I have with any companies I deal with. Their helpful, concerned people make all calls enjoyable. Their response time for claims is phenomenal
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pennie
3 months ago
Very fast reimbursement
Very fast reimbursement. No squabbling over charges. Friendly
C
connie safar
3 months ago
I am a new customer of ManyPets
I am a new customer of ManyPets. It was my first time to file a claim and it was very easy. What more was the quick turn around of the approval. Great job!
H
happy user
3 months ago
Shoutout to Carmen for great customer service!
Just wanted to commend Carmen on her great customer service while having to file my first claim. She was very helpful and understood the stress of needing to use their service, my poor Zen was hurt and had to go to the ER. Anyone with pets knows that filing a claim is usually a result of some misfortune and she was knowledgeable and patient and helpful. I’ve had so many poor customer service experiences that I now commend those who provide good service. Thank you to Carmen and ManyPets for being able to provide great customer service in a difficult situation! Keep up the good work!
c
customer
3 months ago
I submitted a claim and they…
I submitted a claim and they communicated with me through the entire process. Always let me know when they needed more information. Paid the claim in a timely manner
K
kristen v
3 months ago
Excellent customer service
Each customer service representative was considerate and thoughtful when communicating. They clarified any information needed.
c
customer
3 months ago
The phone rep was very polite and tried…
The phone rep was very polite and tried to answer my questions.
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alex edwards
3 months ago
Solace, Peace of Mind, & Security!
I’ve had Pet Insurance through ManyPets for almost two years now. After one bad experience without insurance that almost destroyed my credit years ago, It’s imperative that I have coverage for my dog. ManyPets is a godsend! I have a co-pay that once it’s met, they reimburse 90% of all expenses that fall under injury/illness and emergencies. I pay about $30/Month and it’s worth every penny. This last claim was reimbursed within 72 hours of the visit at the Vet. The staff is very helpful, and professional! Thank you so much ManyPets!
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paying customer
3 months ago
Very sketchy company
Very sketchy company. Prices seem to go up by $20 every year, and they love to find any reason to not cover your pets vet visits. Do your research before choosing this insurance
c
customer
3 months ago
Good customer service but plans have changed
Very good customer service but disappointed no longer has the plan i have for my other dog at 90% coverage and 250 deductible This may lead me to look elsewhere
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dw
3 months ago
So far… my questions have been promptly…
So far… my questions have been promptly answered plainly and with good explanations. So I’m hopeful that I picked the correct company.
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rick paolini
3 months ago
This company is amazing
This company is amazing! The people at Many Pets are knowledgeable, attentive, fair, and fast when it comes to processing claims. I recommend them to everyone I know who has a pet!
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customergina g
3 months ago
Everyone that has a pet I know gave…
Everyone that has a pet I know gave nothing but excellent reviews. I’m so happy I’m with Many Pets for my pup.
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mystic corgi
3 months ago
So far I have received okay service
So far I have received okay service. I have not yet had to make an actual claim, which doesn't give me a frame of reference for my experience if that happens. Aside that, I appreciate having a plan that covers accidents/illnesses that are unpredictable, without charging an arm and a leg per pet. Still, with 3 pets on my policy who were recently ALL increased simply because we hit a year on the policy, that's a little annoying. Also, my policy was changed without my approval, to a $500 deductible covering 80%, instead of the better coverage I had prior, and I didn't appreciate having my coverage cut. I don't mind paying a fair price, but if annual increases are the norm it may be more cost efficient to go with an initially more expensive company that doesn't do that.
c
customer
3 months ago
She was really helpful
She was really helpful
S
sagesse enterprises
3 months ago
After a CLAIM
I will share my experience if or when I have a CLAIM.
J
james shatz
3 months ago
They handle me well and are very…
They handle me well and are very helpful.
J
jeanette yaronczyk
3 months ago
I have had my puppy that is now one…
I have had my puppy that is now one year old with you for almost a year. You have been great and so I have added my new addition too. I haven’t had any catastrophic problems and hope never too. But I have been completely satisfied with it so far. You are very helpful and customer service hi ce is friendly and informative. Thank you
H
holly
3 months ago
Quick and professional response to…
Quick and professional response to claim.
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amy sophia pinilla
3 months ago
terrible service, puts profit over health
terrible, always finding ways around reimbursing you. don't care about the pets just their profits. every time it's always something
K
kathleen driscoll
3 months ago
Positive
My experience was positive, because the representative was clear, compassionate and thorough
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melania behrens
3 months ago
WORST Pet Insurance Ever!
This is by far the WORST pet insurance plan that I have ever used. All notes and invoices were sent to the company yet they continued to deny. AVOID AT ALL COSTS!!
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faizah chowdhury
3 months ago
Trickery with Marketing Messaging
Trickery with Marketing Messaging They are advertising the fact that they cover some pre-existing conditions by basically redefining the word: Pre-existing to match the same amount of coverage any other insurance company has. They will steal your money and not think twice. I recently spent about 2K after confirming with their team that this would be covered. After spending the money and sending the invoices and receipts (because that is the only way pet insurance is covered for some reason), they denied my claim. Having pets in the first place is a big volunteering job for us humans, and making the process harder and more expensive just makes people not want to have anymore pets honestly. Yall just like Banfield and so many others are just stealing people's money and using the terms: #1 pet insurance for WHAT metric? I literally have zero clue. Don't use this service. That's all I gotta say.
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patty
3 months ago
Signing up was super easy and I have…
Signing up was super easy and I have heard from friends that the pet insurance reimbursement procedures are also very easy. Who has time for "hard" in this day and age!
S
sherry neal
3 months ago
Signing up was very straight forward
Signing up was very straight forward. No tricky questions. Only took a few minutes. I am getting ready to submit my first transaction.
H
h. benslay
3 months ago
Issues solved quickly and professionally
Although I had to call and discuss my claim with a claims supervisor, once they had and understood all of my information, my claim went very smoothly. Connie was great at listening and understanding my issue and resolving it. This is my second pet with ManyPets and I have had wonderful experiences so far with both!
c
customer
3 months ago
I am very glad I switched to many pets…
I am very glad I switched to many pets they give the insurance I need for my dog, customer service is fast and reliable
c
customer
3 months ago
It was swift response and reimbursement.
It was swift response and reimbursement.
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martha bowman
3 months ago
Great Insurance!
I’ve had pet insurance before but it was never this streamlined as Many Pets. They usually get back to me about a claim in a couple of days. Very efficient!
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ashley bonds
4 months ago
Awesome Pet Insurance Provider
This year has been extra hard on me regarding Vet visits with my dog. I have taken quite a few hits. Based upon the policy I chose, I feel as though ManyPets insurance options are extremely fair. And in the grand scheme of things, my monthly premium is not unreasonable. I have made multiple claims against the insurance this year, and each time, ManyPets has processed my claims very rapidly. They are fair with regards to coverage, and they pay out approved claims reimbursements very quickly. The process used to submit claims is very easy to understand. The toughest part about the whole process for me is simply keeping up with the Vet notes from all the visits. They must all be submitted each time you make a claim, even it some was previously submitted.
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dawn todd
4 months ago
Scam insurance
Scam insurance. They do not in fact cover preexisting conditions and although they promise to pay within 48 hours it's been three weeks and they still haven't paid my approved claim. Every email I send goes ignored.
c
customer
4 months ago
Easy to sign up
Easy to sign up. So far easy to use.
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nordvpn customer
4 months ago
Great customer service
Great customer service, fast review on claims and very satisfied with the service im getting
c
customer
4 months ago
Claim approved in one day and…
Claim approved in one day and reimbursement received quickly!
T
tina
4 months ago
Happy dog mom
Great customer services and reasonable prices! I feel so much better now knowing my babies are covered🥰
K
kathryn holden
4 months ago
Very upset with the increasing cost of…
Very upset with the increasing cost of insurance (my dogs have not had medical claims) , wellness plan increasing by 10 dollars , no multiple pet discounts, and having to show 18 month of exam records, even when i had two exams showing my dog had no prior health conditions during the policy . And my biggest complaint… the funky billing system! I got billed a small amount in may only to have a huge bill in june w/o notice. This was a renewal, not a new policy. My bill should have stayed the same every month
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alan hopf
4 months ago
Greedy, lying company
When I signed up, the qualifications of a pre-existing condition as stated in my application form, were symptom free for 30 days prior to the application, and nothing would be covered for the first 2 weeks after opening the account. After submitting my claim they denied it because my cat had shown symptoms within the last 18 months. I had to pay my bill out of pocket, on the night I lost my cat. Then I get an email from them stating that they are sorry for my loss, but they are denying my coverage, but if my cat(now put to rest) doesn't show any symptoms for the next 18 months, i can sign him up for insurance coverage again. The money I spent for them to provide no service to me could have covered the vet bill itself. This company is useless, don't bother signing up with them. I'm positive you can find a better pet insurance company to suit your needs
l
lois klempner
4 months ago
Claims experience
My phone experience and the claims process
A
andrew wark
4 months ago
Can't set your referral after sign up, must do during
Only wish they let me place my friends email on the referral after the initial sign up. I had signed up at their home after the party and forgot to get her email. I figured I'd set it later. Nope. Not able to do it after. Not a major deal but still a little bit of customer service improvements especially on new accounts within 24-48 hours of creation. Thanks for the service, everything else is fabulous to this point 👏