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271 Reviews

Farmers® Review

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

August 21, 2025

3 min

farmers

Farmers Summary

Farmers® is one of the biggest insurers in the US, but you might not know that this organization also offers pet insurance. Pet Insurance through Farmers® is provided by Pets Best. Farmers® teamed up with Pets Best in 2014 to offer their pet insurance, so that Farmers® could offer the same kind of quality insurance for pets that its customers have grown to trust.

Farmers Pros & Cons

Pros

Plans for all budgets
Additional wellness package available

Cons

Doesn’t cover pre-existing conditions
farmers

Farmers at a glance

8.4
Editorial score

Plan Offerings

Basic site with some learning resources
6.0

Add-ons

Customizable plans and rates, 50-90% reimbursement, no upper age limit
10.0

Claims process and payout

Days
8.0

Customer support

24/7 communication and a pet hotline available
10.0

Bundles

Multiple bundles available
8.0

What's Covered?

Depending on your individualized plan, your pet could be covered for accidents as well as things like cancer, allergies, ear infections, diabetes, skin problems, and tissue diseases. Coverage will cover the cost of medication, surgeries, and even rehabilitation depending on what plan you choose.

Insurance Plans & Pricing

Pet Insurance through Farmers® offers two primary areas of coverage: Accident-Only and BestBenefit Accident and Illness.

BestBenefit Accident and Illness

This plan offers the broadest coverage including accidents, illnesses, and a broad range of treatments. Your premiums and deductibles under this plan will vary quite a bit with cats generally a little cheaper to insure. You can adjust your deductible to fit your budget, so your monthly bill may come out somewhere between $22-$46 for cats and $35-$58 for dogs.

Accident-Only

This plan is a great budget option if you know you need coverage but maybe can’t afford the pricier plan. While we advise insuring your pet comprehensively and early, that isn’t always an option. Accident coverage is $9 per month for dogs and $6 for cats. In Washington, plans cost an extra $1 per month.

Wellness Routine Care

An added bonus is the Wellness Routine Care package which helps you pay for things like flea and tick prevention, check-ups, and routine shots.

What's Not Covered

Pre-existing conditions aren't covered. Also, claims can’t be filed during the waiting period. Because of this we recommend insuring your pet as soon as you get her/him.

Waiting Periods

The waiting period for illnesses is 14 days from your coverage start-date and 3 days for accidents. Cruciate ligament conditions have a 6-month waiting period. This is to prevent insurance fraud.

Reimbursement and Deductibles

Unlike most pet insurance companies, Pet Insurance through Farmers® lets you set your own reimbursement level and deductibles. This means, if you don’t mind risking a higher deductible (up to $1000), you can pay a much lower amount month to month. The same thing goes for reimbursement. You can lower your reimbursement percentage to get a lower rate or raise it to 90% to increase your coverage.

Claims and Service

Submitting a claim is super simple. Just upload the invoice from your vet visit to your account on the Pets Best app or website, then receive your reimbursement via mail or direct deposit.

Customer Service (for Pet Insurance through Farmers® and Pets Best) can be reached by phone at 877-464-6542 in the US or through live chat on the website. Another great way to take care of all your insurance needs is through a Farmers® insurance agent. These professionals can help you figure out insurance options to save you money and handle most of the administrative stuff.

What You Might Like

The great thing about choosing Pet Insurance through Farmers® and Pets Best is you can take care of all of your insurance in one place. Also, a high level of customizability is offered so you can create a package that fits your budget and needs.

What Farmers® Could do Better

Pet Insurance through Farmers® is provided by Pets Best, a highly reputable company with an excellent track record with claims and customer service. However, we would like to see some coverage options for pre-existing conditions like feline aids and cancers.

Contact Details and Address

Phone: 877-464-6542

2323 S.Vista Ave.Ste. 100 Boise, ID 83705

How The Company Compares:

FarmersASPCA
Waiting period

3 to 14 days

14-day

Reimbursement rate

70% to 90%

70% to 90%

Annual Deductible

$100 to $1,000

$100, $250, or $500

Coverage limit

$5,000 to unlimited

$5,000 to unlimited

Compared to insurers like Petplan, Pet Insurance through Farmers® and Pets Best has a much better reputation with claims. They are also not known to suddenly raise premiums exponentially on their customers like other pet insurers have been known to do after a claim is made.

Bottom Line

Pet Insurance through Farmers® and Pets Best service is a great option when it comes to getting tailored insurance for your pet. Its prices are affordable and the company has a great reputation, exactly what you want when safeguarding your pet’s future.

Disclaimers

5% discount applies to BestBenefit plans; discount not available in AK, FL, HI, or TN. Additional 5% if insuring more than one pet.

Select a plan that reimburses 70%, 80%, or 90% of the cost of eligible veterinary treatment. Limited to covered expenses.

Pet Insurance through Farmers® is provided by Pets Best. Pets Best Insurance Services, LLC places pet insurance with an insurer offering that coverage (American Pet Insurance Company). Pets Best and the insurer are not affiliated with Farmers® Insurance. The pet insurance insurer(American Pet Insurance Company) has sole financial responsibility for their products and services.

Pet insurance coverage is offered and administered by Pets Best Insurance Services, LLC and is underwritten by American Pet Insurance Company, a New York insurance company. Please visit www.americanpetinsurance.com to review all available pet health insurance products.

How do I know I can trust this review?

Our editors are serious about research - we combine our own experience with the services we recommend with reviews that come from verified users–just like you! Together with reviews from industry experts to ensure you choose with confidence and ease.

Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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KM
Kristina Mullins
3 months ago
Review for Farmers Insurance
Review for Farmers Insurance: I want to express my sincere appreciation for Farmers Insurance. After the total loss of my home in February. They have been incredibly supportive and easy to work with. They provided prompt and comprehensive support, ensuring that all my needs were met without any delays. A special thanks to BryAnn Richardson and Andrew Strong, who went above and beyond to assist me throughout the entire process. Their dedication and professionalism truly made a difference, and I’m grateful for their help. I highly recommend Farmers Insurance to anyone in need of reliable and compassionate service. They truly care about their clients. Sincerely, Kristina Mullins
keith chambers
1 year ago
Lane Bryant went above and beyond…
Lane Bryant went above and beyond that's definitely the definition of excellence customer service keep up the good work!
Beverly Brown
1 year ago
EXCEPTIONAL CUSTOMER SERVICE
I was in a minor automobile accident June 6, 2022. Irma Ashton has been my Farmers Insurance Agent for about 29 years. My first call was to her, then to the claims agent who was not very good at following up with me. So I spoke to her Supervisor, Julie Morcos. OMG, this lady is AMAZING. She either answered each call I made or same day returned my call. And I have to admit I was not at all the easiest person to deal with. I was very upset that from a very minor accident the plaintiff felt she hit could easily walk away with a huge settlement. Absolutely ridiculous. Over the last 2 &1/2 years Julie has been more than patient spending literally hours explaining the step by step process. She is not only professional, knowledgeable, and so kind. When we end the call, I genuinely feel she really cares and I am not just another client. She is such an asset to Farmers Insurance. If Farmers acknowledges superior customer service, she should receive the employee of the year award.
AT
Angela Teta
1 year ago
I had a small VERY SMALL accident in…
I had a small VERY SMALL accident in September 2022. When I got my renewal I felt at the time my increase was exhorbitant. i am here to tell you it is not their fault. Why people have the audacity to file injurious claims to collect from your insurance. THIS HURTS YOU TOO. This is not a victimless crime. They have been working diligently to resolve this. I had a minor accident in April 2024, when stopped at a light, and a young person hit me straight in the back. I was blessed not to be injured. The car sustained minor damage. It ended right there.
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