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TransferWise Review

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Reviews 136,467

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Sarah Badani
Sarah Badani
May. 03, 20214 min read

TransferWise summary

TransferWise launched its money transfer service on one platform: offering fair and reasonably priced money transfers to people across the world. Using mid-market exchange rates to keep transfers competitively priced, TransferWise provides one of the cheapest services in the industry. What’s more, people love it! With user-friendly resources online and a top-notch mobile app, TransferWise is certainly a service for the people.

Pros

  • High maximum transfer daily limits
  • One of the cheapest money transfer services around
  • Mid-market exchange rate

Cons

  • No instantaneous money transfers
  • Both sender and recipient must have a bank account

TransferWise Fees & Rates

TransferWise charges a service fee which is comprised of a percentage and a flat transaction fee. One of the benefits of TransferWise is the price. This service offers value for your money for 2 reasons:

  1. TransferWise uses mid-market exchange rates

Banks, lenders, and other transfer services may tack on a profit percentage to the current exchange rate, so you are not getting the real rate. TransferWise uses the mid-market exchange rate, the fairest and most competitive rate available.

  1. Low transaction fees

Additionally, TransferWise charges relatively low transaction fees. What the fees are will depend on which currencies you are working in and where and how you send the money. For example:

Send currency
Receive currency
Fees
USD
EUR
0.6% up to $135,000, 0.48% after
USD
MXN
0.7% up to $135,000, 0.58% after that
GBP
ILS
0.35% up to £100,000, 0.2% after that
GBP
USD
0.4% up to £100,000, 0.25% after that

Fees and charges are reasonable compared to other money transfer sites. TransferWise does have a more expensive option if you want to expedite the transfer process. The varying transfer methods will also make a difference to the fee structure. For example, to send USD, the various options will cost you as follows:

Transfer Method
Fee
Bank debit (ACH)
$1.50
Wire transfer local
No TransferWise fees
Credit card transfer
$18.16
Debit card transfer
$1.50
Wire transfer international
No TransferWise fees

So, the method of transfer makes a huge difference in your fees. Credit card and SWIFT transfers cost the most, while bank transfers are the least costly. Again, the country you are sending from will change the transfer methods and so change the fees related to the transfer.

How Does It Work?

In order to send a transfer, you'll need to log in. You can do this via Facebook or Google, or you can sign up for a TransferWise account. Just go to the website, enter your email address, choose a password, and tell TransferWise if you are opening a personal or business account. Now, you can start making transfers. Here’s how:

  1. Enter the amount you need to send along with the payment method of choice. Here you will see a breakdown of the fees as well as the exchange rate and how much the other party will receive.

  2. Enter the sender details (name, phone number, address, etc.)

  3. Enter the recipient details. 

  4. Review your order.

  5. Pay for the transfer, and you’re done. The money should be received according to the time structure shown on your initial transfer screen.

Track your funds via the website or mobile app using the tracking number you receive upon completion of the transfer.

You can choose from a number of transfer methods depending on where you are sending from including:

  • International wire

  • Credit or debit card transfer

  • Local wire transfer

  • Bank debit ACH

One impressive feature TransferWise offers is the compare prices tool. This feature allows you to compare TransferWise’s rates and fees with other rates from competitors. This tool is completely transparent; it’ll actually show you when it is more advantageous for you to use a different money transfer service.

How Long Does It Take?

The amount of time depends on where you are sending the money to/from and which payment method you are using. Generally, receipt ranges from a few hours up to 2 business days. There is no instant transfer, which means TransferWise is slower by a few hours than some of its competitors, but the up to 2 business days is significantly faster than most companies out there (usually it is up to 7 business days for the longer tail-end of transfers).

TransferWise Top Highlights

TransferWise offers inexpensive money transfers in 40 currencies around the globe, saving money on transferring money by doing away on unnecessary fees. Other aspects that we liked about TransferWise include:

  • Online pricing calculator

TransferWise has a clear and detailed calculator that lets you see how the exchange rate works and what your transfer will cost down to the last charge and fee.

  • Mobile app

TransferWise’s mobile app is great and available for iOS and Android. Send money from anywhere, check transfer status, and cancel from the app. You can also personalize your account with amount lock transfers, pay via Apple Pay and Android Pay, and enjoy faster login and send options.

  • Rate alerts and limits

Get rate alerts sent directly to you via email. Customize your alerts to be sent when a currency pair reaches a two-week high, when a currency goes above a certain exchange rate, or automatically each day with the currency pair's rate. You can also set limits so that you won't be able to transfer money if the rate falls below a certain value.

  • Awards

Accolades include Best European Startup, FT’s Boldness in Business, Ernst and Young UK Entrepreneurs of the Year, and WEF Tech Pioneer.

  • Borderless account

A truly unique feature, TransferWise offers its customers a MasterCard-controlled bank account that can be used anywhere in the world. There are no fees when opening an account, adding or spending money from the account, or getting bank details. You'll pay the regular TransferWise fees if you need to withdraw the money to your bank account, and the mid-market exchange rate will apply for purchases.

Customer Support

TransferWise provides phone, live chat, and email customer support, though it is not 24/7. You can also get a lot of answers for yourself through the help section on the website. It has almost any question you might have already answered. Questions are all easily organized by category, so you can find what you’re looking for or use the search bar to find it faster.

Privacy and Security

TransferWise is regulated by the FCA and by the Bank of England Prudential Regulation Authority. That means it has to answer to a regulating body, report regularly, and abide by safe and fair business practices. In addition, the service and site both maintain bank-level security measures, test and audit frequently and independently, and have ongoing training courses for all staff members. Online security includes 2-step verification, account monitoring, and encryption.

Bottom Line

TransferWise brings the fees normally associated with money transfers down, delivers fast and easy to use services, and provides some neat features. While 24/7 customer support would be appreciated, the low fees and fair mid-market exchange rates given make up for this small lacking. The borderless account with MasterCard included makes overseas spending easier, and the rate alerts give you an edge. The amount of honesty and transparency TransferWise displays is also encouraging.

Sarah Badani
Written bySarah Badani

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way. She writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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TransferWise
ExcellentReviews 136,467
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Trustpilot reviews

See what some costumers are saying about TransferWise
TransferWise
ExcellentReviews 136,467
on
Excellent
85%
Great
7%
Average
2%
Poor
1%
Bad
5%
  • author
    VIOLETA STAMENOVA
    14 minutes ago
    perfect

    Perfectly served

    ...

  • author
    Saood
    10 minutes ago
    Very seamless experience!

    Very seamless experience!

    ...

  • author
    Stefano
    30 minutes ago
    Shortly , number one

    i m a Wise user since long time and i can say that their services are top level : full monitoring of money transfer such bank transfer , international too at convenient prices and rates, virtual wallet available in many currencies so useful for travellers, but i always suggest to try personally the card, because is the best way to solve many problems that people should have by using bad providers. App is simple and amazing to use, and really you feel to keep the bank in your pocket, i give ten stars because who do a good job deserve it!

    ...

  • author
    IONUT-CRISTIAN DICU
    an hour ago
    The best site

    For me this site is the best in terms of the ease with which i use it and the bank transfer rates

    ...

  • author
    Marina Yasar
    an hour ago
    Perfekte Service !

    Perfekte Service !

    ...

  • author
    George Booth
    an hour ago
    Very easy to set up and use

    Very easy to set up and use. Also quick response with any issues.

    ...

  • author
    Raj Jayaram
    2 hours ago
    Reliable and Fastest money transfer…

    Reliable and Fastest money transfer service. Their costs are the lowest that I have seen and I normally compare rates and fees with multiple remittance providers.

    ...

  • author
    Alin Babu
    2 hours ago
    Fastest way to transfer Money

    Fastest way to transfer Money. Completely satisfied

    ...

  • author
    Yasar Can
    2 hours ago
    You are really slow to send money 6…

    You are really slow to send money 6 days ago l sent money to my account so where is money.

    ...

  • author
    SALIM KHAN
    3 hours ago
    Your synchronization is amazing and…

    Your synchronization is amazing and therefore the transfer of funds is flawless BUT unfortunately your navigation on the app ( or web ) is quite complicated and definitely not user friendly. Most of my customers don’t want to use cause there are too many paths to navigate instead of a user friendly Drop Down Menu which takes to right away to the place you want to go. Your entire presentation of your app is missing the ease of use which is a bit frustrating. Otherwise, it’s a great app ! Thanks

    ...

  • author
    Abdelhalim Taleb
    3 hours ago
    Wise is the best way to transfer and…

    Wise is the best way to transfer and send your money, also you can receive your payment from any place without any problem and fees, finaly the multi currencies wallet is the best option you can find it only in WISE.

    ...

  • author
    G R
    4 hours ago
    予定が立たない

    手数料が安い、実際の為替レートなどと宣伝していますが、私の経験から言うと、送金間違いが非常に多いという印象です。金額、着金予定ともに当てになりません。そしてカスタマーサービスはほぼないと考えた方がいいと思います。格安航空会社と同じでサービスが安い代わりに、予定通りに進まなくても良い場合の送金のみに利用することをお勧めします。

    ...

  • author
    Sampson
    4 hours ago
    Simply the best

    It’s easy to use n less costly with their charges.

    ...

  • author
    Hermas K.
    5 hours ago
    Very mice app. So far so good.

    Very mice app.

    ...

  • author
    Luis
    7 hours ago
    Transparent costs.

    Transparent costs. Fast reaction. Excellent rates. I am very pleased with the service.

    ...

  • author
    Michelle Quaye
    7 hours ago
    Excellent rates

    Excellent rates, fast, excellent customer service.

    ...

  • author
    Francis
    7 hours ago
    The rate should be a little bit…

    The rate should be a little bit beneficial on our behalf too

    ...

  • author
    K. Robertsdottir-Arnbjornsson
    8 hours ago
    Excellent service but expensive fees

    Excellent service provided, but I do find that the fees charged are high!

    ...

  • author
    Micha
    9 hours ago
    Happy customer

    I have been a happy customer for over five years and must have saved hundreds if not thousands of dollars by now compared to going through traditional banking channels for my international transfers. A very clever idea very cleverly executed. Recommended without reservation.

    ...

  • author
    Tori
    9 hours ago
    Total mismanagement of transfers and nothing but excuses

    Don’t trust this company, you’re better off working through a traditional bank or even PayPal. ABSOLUTE NO GO I finished a project with a client back last spring and they transferred £600 across to me. They sent it to the wrong account however, and it bounced. I figured this could be fixed with a bit of time and patience. The customer service team is dreadful however. Passed back and forth, given contradicting statements and instructions, and I’m still without that payment we’ll over half a year on. The only ‘action’ they could take was to wait and have me hassle my client to get onto their own bank. Which, unlike this mess of a company, was a credible institution. They couldn’t act and informed my client that it was on the receiving banks behalf to act. Wise, on the other hand, never had a straight answer. Nothing but excuses and time wasting.

    ...

  • author
    Moncef Touil
    9 hours ago
    👍🏻👍🏻

    Nice app 👍🏻👍🏻👍🏻👍🏻👍🏻

    ...

  • author
    Bruno Di Stefano
    10 hours ago
    It’s easy ti use and very reasonable…

    It’s easy ti use and very reasonable charges

    ...

  • author
    cynthia rubin
    10 hours ago
    The company is efficient reliable and…

    The company is efficient reliable and easy to contact.

    ...

  • author
    Raymond
    10 hours ago
    Great Transfer service

    Great, prompt service at low cost but still a good exchange rate. Last transfer took just 10 seconds, I still recall it going from London to Madrid to Las Palmas to Lanzarote. Took days, even weeks and all the time wondering if it would actually arrive.

    ...

  • author
    Dumitru Erașcu
    10 hours ago
    Robbers with good paperwork

    This company has a policy in the agreement saying that they can deactivate accounts of users without giving any reason for their decision. However not only that they deactivate accounts they keep the money from the accounts they deactivate, outstanding balances left into the wise account are theirs to keep. So be careful how much money you keep into your wise account because you might be left without any.

    ...

  • author
    Bernard Boakye
    11 hours ago
    Transactions are quick and secure plus…

    Transactions are quick and secure plus the fees are affordable

    ...

  • author
    Monika Loschmann
    11 hours ago
    Jestem bardzo zadowolona z waszej firmy…

    Jestem bardzo zadowolona z waszej firmy przelewy są szybkie,sprawne I wygodne.

    ...

  • author
    Alain
    11 hours ago
    fast transfer for an reasonable price

    fast transfer for an reasonable price

    ...

  • author
    beni otniel magda
    11 hours ago
    Sometimes they analyze a transfer and…

    Sometimes they analyze a transfer and it takes weeks. One time, I waited more than a month to finish checking a transfer

    ...

  • author
    Jai kumar Kirpal
    11 hours ago
    Very good 👍 service

    Very good 👍 service

    ...

  • author
    Radovan Penicka
    11 hours ago
    I am absolutely satisfied with your…

    I am absolutely satisfied with your service… first-rate one… Radovan Penicka

    ...

  • author
    Susann Lundström Kovani
    11 hours ago
    Perfect, fast and cheap!

    Perfect, fast and cheap transfers!

    ...

  • author
    Rafael Sanchez Malave
    11 hours ago
    This is a best online bank

    This is a best online bank , I never have any issues, or problem at all. I give you 6 stars, not 5 ! Thanks for make my life easier

    ...

  • author
    Alexander
    12 hours ago
    Top Service- sehr funktional!

    Top Service- sehr funktional!! Einfach. Super.

    ...

  • author
    Kieran Murphy
    12 hours ago
    Fastest and best

    Fastest, lowest cost, simple to use.

    ...

  • author
    John
    12 hours ago
    Generally brilliant

    Used you for years, generally brilliant, what else can i say?

    ...

  • author
    Malek Alsirreih
    13 hours ago
    Sehr good bis jetzt

    Sehr good bis jetzt

    ...

  • author
    Antonio Sanchez Avila
    13 hours ago
    Muy buen excelente para la operación…

    Muy buen excelente para la operación bancaria me gusta mucho

    ...

  • author
    Jonathan Mark Jarvis
    14 hours ago
    Very easy and good rates

    Very easy and good rates, not sure why takes 2 days from leaving my US account to arriving in your account, who is using my money

    ...

  • author
    ANIL KARATAŞ
    14 hours ago
    this is amazing.

    this is amazing.

    ...

  • author
    cp
    14 hours ago
    Excellent at all levels!

    Excellent at all levels, from product to ease of use to customer service.

    ...

  • author
    Ian.
    14 hours ago
    Excellent

    Excellent, such a simple transfer considering I was dealing with a Greek bank.

    ...

  • author
    Rukmali Geethika
    14 hours ago
    I like this application and trust

    I like this application and trust

    ...

  • author
    Diane Gail Martin
    15 hours ago
    Quick

    Quick, easy, efficient.

    ...

  • author
    Hans
    15 hours ago
    Trustworthy transfer

    This is a very convenient way to transfer money. It’s quick (both when you send it, and until the money is transferred), cheap and trustworthy. I have never had any issues with it. I remember going to the bank to wire money in the past and it was a pain. It took a good 20-30 minutes and it was expensive ($40).

    ...

  • author
    Pezza
    15 hours ago
    Excellent Service

    I have been using Wise for a few years now and I have always been impressed with the service they provide. Wise offers the exact exchange rates and much lower transfer fees compared to previous currency exchange companies I have used in the past. Wise is quick, simple and saves me money on each transfer, unlike my own bank. The mobile app is fantastic.

    ...

  • author
    Susanne
    15 hours ago
    Reibungsloser

    Reibungsloser, schneller und einfacher Ablauf!

    ...

  • author
    Patrick
    16 hours ago
    easy and valuable solution

    easy and valuable solution

    ...

  • author
    Munisha Catherine Hopper
    16 hours ago
    Wise is wonderful

    Wise is wonderful! Cheap and fast. What more could I want every month when I transfer my salary from the UK to Sweden? Thank you.

    ...

  • author
    Jayendra Bhalodiya
    16 hours ago
    It is simply great!

    I did a couple of transactions overseas which reach through in a day only. Great transfer rate, low transfer fees, and so simple. Looking to do a couple more as well.

    ...

  • author
    Wolfgang Dr. Ilg
    16 hours ago
    I am always very happy with Your work

    I am always very happy with Your work

    ...

  • author
    Jeffrey Berend
    16 hours ago
    Wise blocks accounts without any…

    Wise blocks accounts without any warning and only when blocked you find out that you need to provide some further doucmentation....this while I am have been using wise for years!!!

    ...

  • author
    Lazaro Mederos
    16 hours ago
    Cuenta deshabilitada y transferencia bloqueada

    Después de realizar dos transferencias con Wise me emocioné mucho. Cumplían con lo q decían. Pensé q había encontrado la manera de enviarle dinero a mi familia. Para mí tercera transferencia me piden verificar mi cuenta, me piden muchos documentos y justificaciones, llegan correos uno detrás de otro y yo respondiendo todos con la información q pedían. Cuando pensé q todo está resuelto y Q cuando me levantara iba a estar el dinero en manos de mi familiar, me sorprenden con que mi cuenta está deshabilitada y la transferencia cancelada. Increíble. Una semana mandando documentos de verificación y esperando por una transferencia de urgencia para q después me digan q esta bloqueada. Era ya mi tercera transferencia con ellos. Pensé q había encontrado una buena empresa.

    ...

  • author
    Paolo V.
    16 hours ago
    VERY GOOD BANK

    Easy to use and quick operation

    ...

  • author
    CollectPlus Customer
    16 hours ago
    Excellent service!

    Excellent service!

    ...

  • author
    Girts Maulins
    17 hours ago
    Feedback

    Hi! Professional, effective and easy to use. Keep it up the good work! Kind regards.

    ...

  • author
    Jorge Hernando Garijo
    17 hours ago
    Excellent service

    Easy and quick. Best rates.

    ...

  • author
    Ben Ho
    17 hours ago
    Excellent customer service

    Excellent customer service. Fast response.

    ...

  • author
    free prints LOVER
    17 hours ago
    it is so self explanatory / easy to…

    it is so self explanatory / easy to send money over to Europe and the charges are so clearly set out.

    ...

  • author
    Autorentalsystems.com, Llc
    17 hours ago
    Wise is easy to use and very cost…

    Wise is easy to use and very cost effective. It saves us a great deal over using our bank.

    ...

  • author
    Brendan Stevenson
    18 hours ago
    Excellent service

    Excellent service, fast and great value

    ...

  • author
    Hans-Peter
    18 hours ago
    Wise is a great tool for sending money but somehow complicated

    Wise is a great tool for sending money. Unfortunately sending money from my Macbook is more difficult than sending money from my iPhone. Why can I not send the money as before through my Benkaccount with wise?

    ...

  • author
    Karey
    18 hours ago
    Using Wise is (pardon the pun) a Wise thing to do ;)

    Having a family which is spread across the globe I find Wise to be an invaluable tool. It is also a company which offers worry and stress free transactions being easy to use and quick to facilitate, with the added bonus of great rates! No hesitation in say I highly recommend. :)

    ...

  • author
    Andrew Miller
    18 hours ago
    Have been using Wise for over a year…

    Have been using Wise for over a year now and really wish I had found them earlier. When comparing them to other transfer companies Wise are head and shoulders above. Money arrives same day fees are very competative and I can do it on an ap. The exchange rate Wise give is very close to the actual rate and not this 'tourist rate' offered by the greedy high street banks. All in all would highly recomend Wise and am extremely happy to use them

    ...

  • author
    Harsukh Soni
    18 hours ago
    Game changer

    Have been with Wise since start and can’t fault it. Easy to transfer, best rates and speed of funds delivery. Cost a fraction of that the banks would charge.

    ...

  • author
    László Szeles
    18 hours ago
    Meg vagyok nagyon elégedve.

    Meg vagyok nagyon elégedve.

    ...

  • author
    Iza Desnogues
    19 hours ago
    This the way to send money overseas

    This the way to send money overseas It’s easy, fast, good rates & cheap

    ...

  • author
    Gitrade
    19 hours ago
    keep this way

    keep this way. serious and reliable are what people look for their money

    ...

  • author
    Zeus
    19 hours ago
    Almost 4 years with them lowest fees…

    Almost 4 years with them lowest fees and fastest processing time using then everyday with the virtual card . Keep the good work 👏

    ...

  • author
    Carolina Conejero
    19 hours ago
    It's just fantastic to be able to send…

    It's just fantastic to be able to send money within seconds and not being charged a ridiculous fee for it. Wise is super easy to use and totally reliable. I've Bern using it for years.

    ...

  • author
    jane stockdale
    19 hours ago
    Excellent rates on currency transfers

    Living overseas I use Wise periodically to transfer money for living expenses. The exchange rate is always excellent and the funds transfer the same day. I have used other similar currency transfer companies but Wise has proved to be the best for me for its ease of use and great rates. Their Currency Card is also very useful.

    ...

  • author
    Ralph D.
    19 hours ago
    Wise is a great

    Wise is a great, transparent and easy to use tool for most of my financial transactions. The only reason to keep my institutional banking account is the impossibility in Wise to transfer swiss francs to a IBAN starting with DE. 👍

    ...

  • author
    LILIYA ALEKSANDROVA
    20 hours ago
    Вы супер!

    Вы супер! Спосиба

    ...

  • author
    Dariusz Kulon
    20 hours ago
    Szybki i rzetelnie wykonany przelew

    Szybki i rzetelnie wykonany przelew

    ...

  • author
    Serpil Gemici
    20 hours ago
    Sicher und vertraunswürdig

    Das Geld ist immer pünktlich da. Wise ist sehr sicher, vertrauenswürdig und günstig.

    ...

  • author
    GIOVANNI CHIRICO
    20 hours ago
    A great experience.

    It is an excellent experience . Easy and fast to get what the people wish.

    ...

  • author
    Marian Stancalie
    20 hours ago
    Super

    Fast and good

    ...

  • author
    Iulia Panta
    20 hours ago
    I’m a happy user.

    Trustworthy app, I’ve been using them for over 5 years for different currencies and countries. I find their fees very convenient and the app is easy to use.

    ...

  • author
    EDA MCGREGOR ROBB MILLAR
    20 hours ago
    In my opinion you do a 5star service.

    In my opinion you do a 5star service.

    ...

  • author
    HJP
    20 hours ago
    Impressive Service

    This service is great. I have used it to move money from USA to UK and from UK to Netherlands. Exchange rates are good and transfers are fast. Fees are minimal so all around an excellent service

    ...

  • author
    Peter
    21 hours ago
    Always fast and efficient

    Always fast and efficient

    ...

  • author
    Stephen Griffiths
    21 hours ago
    Excellent service very very fast with…

    Excellent service very very fast with great rates recommend

    ...

  • author
    Andrea Garcia
    a day ago
    Wise fácil, seguro y bajas comisiones.

    Wise es muy seguro de usar tanto para enviar dinero al extranjero (remesas) como para hacer compras con la tarjeta de débito que te dan, sus comisiones son muy bajas, puedes pagar en distintas divisas, lo que le hace ideal para cuando viajas a otro país, también puedes domiciliar recibos, adicional te dan una tarjeta digital ideal para todas las compras online. Puedes activar y/o desactivar todas tus tarjetas desde la aplicación en cualquier momento. El servicio de atención al cliente es muy eficaz. ¡Lo recomiendo ampliamente!

    ...

  • author
    Lesley
    a day ago
    Every month I transfer my pension,very…

    Every month I transfer my pension,very quick and cheap solution

    ...

  • author
    Russell James Watsham
    a day ago
    Always an excellent service from Wise

    Always an excellent service from Wise, very happy to recommend to anyone! Thanks again 👍🏾

    ...

  • author
    Jean-François
    a day ago
    Rio too

    Tip top aucun soucis avec cette carte

    ...

  • author
    Sergio Do Rosario
    a day ago
    Very Very Very cool

    Very Very Very cool

    ...

  • author
    Maros Marcin
    a day ago
    Thanks

    Thanks no problem thanks thanks very much

    ...

  • author
    bellwin jebaraj
    a day ago
    Excellent...

    Excellent.... Fast and reliable

    ...

  • author
    Richard Sage
    a day ago
    Great facility for frequent foreign exchange

    Best way of changing money, quick and cheap, very good technically and also very helpful when asking for help. Easily beats high street banks in terms of charges and speed.

    ...

  • author
    Rohit Solanki
    a day ago
    Excellent refund

    Excellent refund

    ...

  • author
    Mihaela Bucur
    a day ago
    is ok

    ok transfer card

    ...

  • author
    Sergey
    a day ago
    Wonderful service

    Wonderful service! Nothing failed during 2+ years of using Wise.

    ...

  • author
    StheBrit
    a day ago
    Use with caution....

    Firstly, I should say that when this service works it's efficient and reasonably priced. Wise isn't a bank and as such, your funds are not protected in the same way that they may be with a regulated bank, and this is where I now have considerable concern. Several MONTHS ago, Wise started compliance checks on my incoming payments, which I fully understand is a basic thing for all financial institutions. They didn't tell me they were doing this and for the last 3 months they have effectively crippled my business by stopping ALL incoming payments. Customer services have no direct line into the compliance department and they tell me themselves, that this is an issue many are facing. I haven't made payroll for three months and have been unable to pay HMRC for 2. This is a significant issue and one everyone should be aware of.

    ...

  • author
    kevin nye
    a day ago
    Excellent service

    Excellent service - best rates and the transfer times literally take seconds. Highly recommended

    ...

  • author
    hamit
    a day ago
    Wise is great but there is one thing

    Wise is great but there is one thing. My card is expired and I renewed that and they shipped. However they don't give any tracking code. I've waited 2 months and it didn't come. I'm asking to customer services and they say you can re order with new one. So I did that and no change. I still wait for that. It is so bad that you cannot track your card for such a great company

    ...

  • author
    Cormac
    a day ago
    Fast, cheap and easy to use

    Fast, cheap and easy to use

    ...

  • author
    Everson Augusto
    a day ago
    Muito bom

    Muito bom melhor app que ja use

    ...

  • author
    Patrick
    a day ago
    Several years customer

    I'm customer since several years now and the service was extended continuously and I am very pleased. E.g. transfers from CHF to EUR are meanwhile done in seconds if the right banks are chosen. I'm curious what they invent next.

    ...

  • author
    Bennett
    a day ago
    Fast

    Fast, safe and a good exchange rate.

    ...

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