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TalkRemit Review

TalkRemit
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Bestmoney Staff
Aug. 01, 2023
4 min read
BestMoney Staff
TalkRemit Summary
Founded in 2016, TalkRemit is a financial services provider that specialises in international money transfers and remittance. With TalkRemit, you can send money to mobile wallets, bank accounts, and cash pickups in over 90 countries worldwide, including countries in underserved locations. You can also chat or video call with contacts through its mobile app, making it easy to stay in touch with friends and family in other countries.

Pros

  • Provides a 100% money-back guarantee
  • Low transfer fees
  • Instant chat available for support
  • Can transfer money via smartphone app

Cons

  • Transfer fees vary depending on destination country

TalkRemit at a glance

8.8
Editorial score

Fees?

Fees not advertised
4.0

Transfer time

Under an hour
10.0

Customer service

Award winning, personalized customer service with phone transfers available
10.0

Security

Regulated and encrypted secure transfers, multi factor authentication for account
10.0

Online and mobile experience

Excellent site and app with transparency of rates, mobile transfers and transfers from credit cards as well as bank accounts
10.0

TalkRemit TalkRemit Visit Site

TalkRemit Fees and Rates

The fee per transfer varies depending on the amount of money you send and the receiving country, but the fee rate typically ranges from 0.45% to 0.99%. Although TalkRemit doesn’t advertise its fees, you can use its website to estimate the fee and amount of money received in the destination currency before sending a transfer. 

Generally speaking, you’ll pay between 0% to 5% of fees depending on which country you send money to and from. For example, if you were to send CAD$100 from Canada to India, you would pay a $2.69 fee. For the same origin and destination country, you’d pay a $3.19 fee if you were to send CAD$500.

How Does It Work?

To get started

  1. Register online or through the TalkRemit mobile app.
  2. Enter your email and phone number.
  3. Create a password for your account.
  4. Start adding contacts or submitting transactions.

Be advised that you’ll need to provide your personal information during the registration process, including your full name, address, date of birth, nationality, and the purpose of your account. In some circumstances, TalkRemit may require you to provide a copy of a valid photo ID or utility bill before you may use your account. 

Payment methods vary depending on where you send from, but TalkRemit accepts both debit cards and credit cards. (However, while it accepts Visa and Mastercard, it does not accept Amex.) Additionally, you can first make a deposit with TalkRemit via a bank transfer to finance your money transfer or pay for your transfer using your electronic wallet with TalkRemit.  

To complete a transaction, log in to your account and select the “Remit” option. Choose the destination country and enter the amount you’d like to send to your recipient. Select how the recipient will receive the money—whether by bank account, mobile wallet, or cash pickup—and then enter the recipient’s information. 

Make sure to review the recipient’s information closely to check for errors. If everything looks correct, click Pay to finalise your transaction. You can track your transfer using the mobile app or the online portal.

How Long Does It Take?

Transfer times vary depending on the payout option chosen for the delivery of your funds. You can review payout times for each country and option at the time you create your transaction. Additionally, once you’ve completed your transaction, you can track the transfer from the TalkRemit online portal or mobile app.

Generally speaking, money sent via a mobile wallet or cash pickup is instantly available to the recipient but can take up to five minutes to receive. Meanwhile, funds sent via a bank account transfer may be available instantly but can take up to three business days to receive. 

Be advised that the transaction delivery time can depend on the delivery destination, payout option chosen, and time of your transaction. For example, transactions sent near the end of the day may not process until the following day.  Additionally, regulations in certain countries may require you to provide additional information, which can cause delays. 

TalkRemit Top Highlights

As an international financial services provider, TalkRemit specialises in cross-border money transfers and remittance. It supports transfers from nearly 20 different source countries to over 90 destination countries. TalkRemit offers excellent exchange rates and low transfer fees that average between 0.45% and 0.99% of the total transfer amount.

Additionally, TalkRemit functions as a messaging and video app. Just add mobile numbers to the app to start live chatting or video calling with friends and family worldwide.  

As a fully-licensed electronic money institution, TalkRemit’s security tools are designed to protect your financial and personal information. Best of all, it offers a 100% money-back guarantee in the event of fraud or wrongdoing. 

Customer Support

If you have questions, you can contact TalkRemit’s customer support centre seven days a week from 9am to 5pm (GMT). You can also click the live chat icon on TalkRemit’s website or mobile app. 

In addition to offering personalised support, TalkRemit Agents are available to help you make transfers over the phone. Alternatively, you can consult the FAQs in the Customer Support Portal on TalkRemit’s website to learn more about how to register, send a payment, or manage your account. 

UK phone number: 0207 788 3009

Sweden phone number: 085 664 2995

Privacy and Security

TalkRemit is a fully licensed financial services provider and is regulated by the Financial Conduct Authority in the United Kingdom. Its transfer technology complies with PCI-DSS standards, meaning that it uses SSL encryption to ensure your personal and financial information is transmitted securely. 

Moreover, TalkRemit covers every transfer with its 100% money-back guarantee, so you’re fully protected against fraud. 

Online Experience

It’s straightforward to use the TalkRemit website, and you can transfer money, chat or video call contacts, and manage your account on the go with the TalkRemit mobile app. The app is available on iOS and Android devices via the Apple and Google Play stores. 

Although TalkRemit does not display transfer fees on its website, you can review exchange rates and fees before sending a transfer. The company enjoys a rating of 4.5 out of five stars on Trustpilot, with most customers praising TalkRemit’s friendly customer service and low rates. 

Summary

TalkRemit makes it easy to send international payments to friends and family. You can use its website or mobile app to send money transfers or remittances to over 50 countries worldwide. 

What’s more, its live chat feature allows you to stay connected to loved ones, while its 100% money-back guarantee offers you peace of mind. TalkRemit’s mobile app enables you to manage your account wherever you are, and its customer support agents are available seven days a week to answer your account and money transfer questions. 

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Methodology

This review was created with information gathered from TalkRemit’s website and reviews on comparison sites. 

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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