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Profee Product Review

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Reviews 227

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BestMoney Staff
Bestmoney Staff
Jun. 18, 20214 min read

Profee summary

Launched in 2017, Profee is an international money-transfer service that allows European residents to perform quick and easy card-to-card transfers without any hidden commission fees. The service works for transfers in Europe (including UK) using euros or local currencies, as well as transfers from Europe (including UK) to various other countries.

Pros

  • Instant transfers directly from card to card
  • Transparent fees
  • Faster and cheaper than bank transfers

Cons

  • Commission rates apply
  • Can’t send money to all countries
  • Limits for the amounts sent
Profeeat a glance
4.6

Editorial score

Fees?

% of transfer or flat rate

4.0

Transfer time

Under an hour

5.0

Customer service

Help from an agent over the phone or through live chat available

4.0

Security

Regulated and encrypted secure transfers, biometric entry and multi-factor authentication for account

5.0

Online and mobile experience

Excellent site and app with transparency of rates, mobile transfers and transfers from credit cards as well as bank accounts

5.0

Profee Profee Visit Profee

Profee Fees and Rates

While Profee doesn’t have any hidden fees, it applies a 0-4.5% commission rate per transaction, but not higher than 1 EUR/USD/GBPThe commission rate is based on a variety of factors, including the following.

  • The currencies being used
  • The total amount of the transaction
  • Where you send the money to and from
  • The means Profee needs to use to deliver the payment

The exact commission to be applied will be stated on the transfer confirmation page, as well as the exchange rate, before you complete the transfer. Profee also features a transfer calculator, which immediately shows the amount that will be credited to the recipient’s card. However, Profee cannot guarantee exchange rates, so the final amount delivered may vary slightly.

Additionally, Profee cannot guarantee that fees won’t be applied by the institution that issued the card. 

How Does It Work?

Transferring money with Profee can be done in a few simple steps. 

  1. Download the app or head to the website, enter the amount you’d like to transfer, and select the currency. You will see the exchange rate that will be applied and the estimated amount that will be credited to the recipient. 
  2. You will then be prompted to register by entering your name, phone number, email address, residential address, date of birth, and citizenship information. 
  3. Enter the card details of the sender and the recipient, and then hit send. 
  4. You’ll be sent an SMS code to verify the transfer.


Profee allows you to send up to 150 euro per month if you have Profee’s free Basic account. This is the account you’ll be given automatically upon registration.

If you wish to send more money per month, you can opt for Profee Plus, which is again free. Profee Plus allows you to make transactions worth 15,000 euros annually (or the equivalent in local currency). You can upgrade your account to Profee Plus in a couple of minutes by following these steps.

  1. Collect 2 different types of documents: one to confirm your identity and one to confirm your residence. Documents to confirm your identity include internal passports, international passports, or ID cards (only applicable for EU citizens). Documents to confirm your residency include utility bills, municipal tax bills, house insurance forms, internal passports, or bank account statements. Residential documents should be issued in the last 3 months, unless you’re using an internal passport. 
  2. Log in to Profee and select “Upgrade your account,” then follow the instructions provided. 
  3. Approval usually takes minutes, but it  may take up to 5 business days in some cases.


Profee also features a transfer calculator, which immediately shows the amount that will be credited to the recipient’s card. However, Profee cannot guarantee exchange rates, so the final amount delivered may vary slightly. 

How Long Does It Take?

Once you hit transfer, the money will automatically be sent to the recipient’s card. According to its website, Profee money transfers take just two minutes on average to reach recipients, and card-to-card transfers occur instantly. In some cases, depending on the card issuer of the recipient and the country the card is issued the transfer may take longer time.

Profee Top Highlights

  • A handy transfer calculator that immediately shows how much will be credited to the recipient’s card
  • Real-time transfers directly from card to card
  • Safely stored and encrypted card data that’s in compliance with international PCI DSS standards
  • Two-factor authentication to protect your account
  • Competitive, real-time exchange rates that can be viewed before transferring money

Customer Support

Profee offers customer support via live chat, email help@profee.com, and phone +357 22 000 253. Customer service representatives speak English, Greek, and Russian, and are available Monday through Friday from 9:00 AM to 9:00 PM (GMT +3).

Privacy and Security

Profee uses end-to-end data encryption and applies 3DS verification for card payments. It is GDRC compliant and is PCI DSS Level 1 Provider certified, meaning it ensures the security of card data according to international standards. Profee also conducts online monitoring to prevent fraudulent activities, and it has a secure data center located in the Netherlands.

Online Experience

Profee offers a robust website and mobile app. While you can use the mobile app to send and receive payments, you’ll need to access their website to sign up for an account. 

You can view rates before you transfer money via the website or mobile app. 

When using Profee for your personal finances, the app allows you to easily view your balance, and you can top it up in a matter of seconds via Visa, Mastercard, or online bank transfer. 

You can also receive funds through your smartphone using a QR code, and you can request funds by creating a custom payment link with the amount.

Summary

Profee is a card-to-card money transfer service that allows you to quickly send and receive payments. Once you enter the amount you’d like to transfer and select a currency, you can quickly register and finalize a transfer.

 If you wish to transact more than 150 euros a month, you can upgrade to the free Profee Plus account. While all money transfers can be completed through its website, using Profee’s mobile app for your personal finances also offers QR scanning and payment notification links. EU&UK residents can also take advantage of the Profee digital card, which can be used for online and in-store purchases.

Methodology

Information was gathered for this review using the Profee website. 

Profee Profee Visit Profee

BestMoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

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Profee
ExcellentReviews 227
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ExcellentReviews 227
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Excellent
89%
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4%
Average
1%
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1%
Bad
5%
  • author
    Лариса Миль
    a day ago
    Спасибо большое

    Спасибо большое , даже не ожидала что будет так быстро.

    ...

  • author
    Hans
    a day ago
    Ich habe 3 Karten ausprobiert

    Ich habe 3 Karten ausprobiert, leider bekomme ich bei allen 3 die Meldung, daß es ein Problem gibt und die Bank eine Restriktion für profee entsperren soll.

    ...

  • author
    Albina Jutman
    a day ago
    Amazing service

    Thank You for supporting in this period - fast and clear. Additional many thanks for transfers to Russia. My 1st transfer and ideal one.

    ...

  • author
    Марина Гречаная
    3 days ago
    Super!!!!!!!

    Super!!!!!!!

    ...

  • author
    Karine
    3 days ago
    Отлично

    Отлично! Легко и быстро!

    ...

  • author
    Александр Клочко
    3 days ago
    Деньги пришли быстро.Хороший курс.Все…

    Деньги пришли быстро.Хороший курс.Все ясно и прозрачно.Спасибо за качественный сервис.

    ...

  • author
    Василий Петров
    3 days ago
    Превосходно

    Превосходно! Отличный курс обмена НОК - РУБ. Все быстро.

    ...

  • author
    Jørgen Nielsen
    Jun 28, 2022
    Monney to the time

    Monney to the time

    ...

  • author
    Christian Schildt
    Jun 28, 2022
    Excellent

    Excellent. It works also for transfer to Russia. Even to the MIR cards. The exchange curse is fair.

    ...

  • author
    sergei tkach
    Jun 26, 2022
    Хорошее приложение.Быстрая регистрация

    Хорошее приложение.Быстрая регистрация. Перевод две минуты. Все четко 5 звезда

    ...

  • author
    Lev Petunin
    Jun 21, 2022
    Perfect

    Perfect, fast, reliable

    ...

  • author
    Atr
    Jun 21, 2022
    Everything was fast

    Everything was fast, I would use this site again definitely.

    ...

  • author
    罪Yoshido
    Jun 20, 2022
    Amazing!!!!

    Amazing!!!!

    ...

  • author
    Julia Danilyuk
    Jun 20, 2022
    Really fast money transfer and a better…

    Really fast money transfer and a better exchange rate than with other services. Will use Profee again

    ...

  • author
    Eton Daniel Charles Onan
    Jun 18, 2022
    Fast and secure with better exchange…

    Fast and secure with better exchange rate.

    ...

  • author
    Erika
    Jun 17, 2022
    Very Very Happy!!!

    Very Very Happy!!!

    ...

  • author
    Thilo S
    Jun 17, 2022
    No answer

    No answer, no security!!!!!

    ...

  • author
    Livija Lapkauskiene
    Jun 16, 2022
    I like it in simple ways.

    I like it in simple ways.

    ...

  • author
    Larissa Woosnam
    Jun 16, 2022
    The registration process was clear and easy.

    The registration process was clear, fast and user-friendly. Verification process is fair, and is not complicated at all. The money arrived to my friend’s account so quickly, she did not believe it was possible! Sincere thanks to the excellent team.

    ...

  • author
    Anda Martin
    Jun 15, 2022
    I appreciate profee

    I appreciate profee, but the sums from Romania to Russia are very small at one transaction. After a few tranzacționare, when I could transfer to my friend only 5000 rubles, and he needed 10000, and my limit allowed me because it is up to 15000 € a year, my account has been blocked yesterday. I hope it will be unblocked.Maria

    ...

  • author
    Босенко Ольга
    Jun 15, 2022
    Дуже швидко і легко дякую

    Дуже швидко і легко дякую

    ...

  • author
    Anastasiia Mielkova
    Jun 15, 2022
    Единственный сервис

    Единственный сервис, где за пару минут удалось выслать перевод на карту в Россию. Благодарю за сервис!

    ...

  • author
    Charles
    Jun 13, 2022
    Simple to use.For me the joining and then the sending…

    For me the joining and then the sending process were both very easy indeed and I've only had a smartphone for four days! I come to all this at a rather mature age. My friend received the money in minutes. Can't fault it.

    ...

  • author
    Taras Tereshchenko
    Jun 13, 2022
    Процедура переказу коштів та швідкість…

    Процедура переказу коштів та швідкість переказу оцінюю дуже добре. Не розумію чому анкета за замовчуванням була надіслана російською мовою. Сторінка була українською, весь процес також, але анкета...

    ...

  • author
    Nicolae Melnic
    Jun 12, 2022
    Очень удобно

    Очень удобно, но курс маленький для перевода в рублях

    ...

  • author
    Marina
    Jun 11, 2022
    Paperworkers you shouldn't mess with

    These guys shook my soul out with their requests. It felt like I was under a tax audit, not a money transfer service.

    ...

  • author
    Azamat
    Jun 10, 2022
    I don't understand how verification…

    I don't understand how verification process works. In the end after sending the photos of my ID the chat bot doesn't say any useful messages, I don't get it: did I send photos properly or not. And then, after some time I reopen the app, it says "we can't accept your ID" without any details and I don't understand why. It's very annoying. Thanks!

    ...

  • author
    paolo
    Jun 10, 2022
    clear and simple procedure

    clear and simple procedure. hope my procedure for increase limit will be approved soon to be able to give little help to my friend

    ...

  • author
    юра костюк
    Jun 08, 2022
    Рекомендую все швидко і зрозуміло

    Рекомендую все швидко і зрозуміло

    ...

  • author
    Ginta Virziņa
    Jun 07, 2022
    That was easy and fast

    That was easy and fast + really understandable all steps👍

    ...

  • author
    Maksim Kuznetsov
    Jun 07, 2022
    Шикарно

    Шикарно. Менее минуты длился перевод.

    ...

  • author
    Luba
    Jun 07, 2022
    It was quick and efficient

    It was quick and efficient

    ...

  • author
    Kochetova Maria
    Jun 06, 2022
    Perfect and fast service

    Perfect and fast service

    ...

  • author
    Leopold Nidas
    Jun 06, 2022
    Perfekt

    Einfach, schnell und günstig. PERFEKT!

    ...

  • author
    Daria V
    Jun 06, 2022
    Transfer was effected almost…

    Transfer was effected almost immediately!

    ...

  • author
    olga arsenieva
    Jun 06, 2022
    Grazie mille

    Grazie mille! Siete GRANDE!!!! Abbiamo bisogno di voi.

    ...

  • author
    Khojiakbar Tukhtasinov
    Jun 06, 2022
    Scammers

    Scammers, getting one transaction twice! No quailified response!

    ...

  • author
    Lana
    Jun 05, 2022
    Schnell und sicher.

    Ich bin sehr zufrieden mit diesem App

    ...

  • author
    maks serpuhov
    Jun 05, 2022
    Быстро и Не мудрено

    Быстро и Не мудрено , сделано для людей и нормальный курс обмена.Но чтоб понимать на русском лучще делать в хроме, так как в приложении только англ

    ...

  • author
    Ivan Vavilin
    Jun 05, 2022
    Круто.4 зірки за швидкість переказу,але…

    Круто.4 зірки за швидкість переказу,але одну мінуснув за низький курс обміну

    ...

  • author
    Diana Georgieva Petrova
    Jun 05, 2022
    La verdad es que funciona genial

    La verdad es que funciona genial, rápido y fácil. Servicio de atención al cliente genial también!

    ...

  • author
    Юлия Белецка
    Jun 04, 2022
    Дякую

    Дякую. Раніше пробувала через іншу програму перевести гроші, довго мучалася, не виходило... Знайшла вашу програму і з першого разу все вышло, та головне швидко. Дякую!!!

    ...

  • author
    Irina Porochnia
    Jun 01, 2022
    Thanks for the translation

    Thanks for the translation. It was very fast. I am satisfied and will use your services many more times.

    ...

  • author
    Jojo
    Jun 01, 2022
    First experience

    I'm impressed.Superfast transfer. Great.

    ...

  • author
    Ignazio Fortunato
    May 31, 2022
    I had problem with a transaction

    I had problem with a transaction, I contacted by chat Profee support and the problem was immediately solved

    ...

  • author
    Юсеин Реджеб
    May 31, 2022
    Bravo

    Yes, it was good. But the application has no languages, only English many people do not understand English! I made a transfer, I'm waiting for confirmation from, Russia has taken, thank you. It is a very good transfer !!!

    ...

  • author
    Tatiana
    May 31, 2022
    Все получилось неоднократно и очень…

    Все получилось неоднократно и очень быстро! Любая сумма ! Спасибо большое ☺️ очень помогли! Будем пользоваться ещё !

    ...

  • author
    Svetlana Burn
    May 30, 2022
    Thanks

    Thanks I just found the application. I send first transfer of money. Money reached immediately the recipient. I would like to use the Profee in future.

    ...

  • author
    Halyna
    May 30, 2022
    Спасибо за хорошую работу в такое…

    Спасибо за хорошую работу в такое тяжёлое время.

    ...

  • author
    Zaur Shomakhov
    May 29, 2022
    Very quick and uncomplicated

    Very quick and uncomplicated! Anyway I would gladly recommend it to my friends. Thank you very much!

    ...

  • author
    Наталия Венглинская
    May 29, 2022
    День добрый.

    День добрый. Вроде все хорошо. Думаю буду пользоваться вашими услугами. Благодарю

    ...

  • author
    Валентина Загородня
    May 28, 2022
    Чудово!!

    Чудово!!! Швидко . Безпечно.

    ...

  • author
    Алена Насальская
    May 26, 2022
    круто

    круто, быстро, без комиссии и УДОБНО!!!

    ...

  • author
    Tatiana Kuznetsova
    May 26, 2022
    Очень удобно и быстро, советую

    Очень удобно и быстро, советую. Курс обмена хотелось бы лучше, но все равно спасибо.

    ...

  • author
    TioDarsi
    May 26, 2022
    Rapidez y confianza.

    Hola, estoy muy satisfecho por vuestro servicio y tiempo de realizar la transferencia. Es una forma rápida y eficaz de ayuda a la familia. Muchas gracias.

    ...

  • author
    Katerina
    May 26, 2022
    Легко

    Было нормально, понятно, ясно и просто.

    ...

  • author
    Johannes
    May 24, 2022
    Alles perfekt

    Alles perfekt Nur die App sollte in Deutscher Sprache auch zu benutzen sein Mit freundlichen Grüßen

    ...

  • author
    Gray Cat
    May 24, 2022
    Всё работает отлично 👍

    Всё работает отлично 👍, просто и доступно РЕКОМЕНДУЮ.

    ...

  • author
    Angelina Chernova
    May 24, 2022
    Fast and reliable P2P money transfer

    Fast and reliable P2P money transfer

    ...

  • author
    mariia office
    May 21, 2022
    very easy and quickly

    very easy and quickly, recommend for payments

    ...

  • author
    Алеся Федоренко
    May 20, 2022
    Отличное приложение,,,

    Отличное приложение,,,, советую

    ...

  • author
    Anna Lukina
    May 17, 2022
    Great service

    Great service, fast and easy.

    ...

  • author
    Вера Мищенко
    May 13, 2022
    супер

    супер! спасибо большое!!!!!!!!!!!!!!!!!!

    ...

  • author
    Алла Антонович
    May 10, 2022
    Очень быстро и удобно

    Очень быстро и удобно

    ...

  • author
    Виктория Семенюк
    May 09, 2022
    Super profee

    Super profee

    ...

  • author
    Валентина Чорна
    May 09, 2022
    Дуже все швидко рекомендую дуже…

    Дуже все швидко рекомендую дуже доступна програмка а головне корисна !!!

    ...

  • author
    Ksenya
    May 08, 2022
    Очень довольна сервисом

    Очень довольна сервисом. За две минуты перевела деньги из Венгрии в Украину. По сравнению с другими сервисами, здесь курс был лучше.

    ...

  • author
    Иван Староскольтцев
    May 08, 2022
    К сожалению мобильное приложение не на…

    К сожалению мобильное приложение не на русском языке.

    ...

  • author
    Екатерина Екатерина
    May 06, 2022
    Я смогла перевести деньги 100 евро из…

    Я смогла перевести деньги 100 евро из Италии в Россию, деньги пришли в течении 1 мин. Честно, я не ожидала. До этого пробовала через золотую корону, не получалось.

    ...

  • author
    Livija Lapkauskiene
    May 05, 2022
    I liked it

    I liked it. It was really easy for me.

    ...

  • author
    Alain (Belgium)
    May 04, 2022
    Excellent and trustful service for…

    Excellent and trustful service for money transfer.

    ...

  • author
    mpSHRAM Official
    May 04, 2022
    Thanks

    Thanks. Wonderful website

    ...

  • author
    Эмма Богудинова
    May 02, 2022
    Обманули на деньги,обратилась за…

    Обманули на деньги,обратилась за помощью написали что свяжется в течение 48 часов а в итоге прошло 4 дня и со мной не кто не связался и деньги не вернули!!!!!

    ...

  • author
    Pavlyshyn Vasyl
    May 01, 2022
    Everything very well

    Everything very well

    ...

  • author
    Bob
    Apr 30, 2022
    Simpel and fast

    Easy simpel and fast sending money.

    ...

  • author
    Julia E
    Apr 30, 2022
    Transfer

    Perfect service money transfer in 2 minutes

    ...

  • author
    Marina Locmere
    Apr 29, 2022
    Доброго времени суток

    Доброго времени суток! Использовала первый раз. Очень волновалась. Но,спасибо,всё получилось! Курс правда большой. Удачи Вам,ребята!

    ...

  • author
    Сергей Линник
    Apr 28, 2022
    Очень хорошие предложения

    Очень хорошие предложения

    ...

  • author
    Andrey Ryabikin
    Apr 27, 2022
    Все удобно

    Все удобно, понятно и быстро. Один минус - курс грабительский. Как только увеличу лимт в другой платежке, то Profee буду использовать только как запасной вариант

    ...

  • author
    Barth Volkmar
    Apr 26, 2022
    Die Überweisung funktionierte…

    Die Überweisung funktionierte einwandfrei und schnell!

    ...

  • author
    Milan Tomanek
    Apr 26, 2022
    The exchange rate is really bad

    The exchange rates are affected by heavy fees, so they are not the best you can get on the market.

    ...

  • author
    Vyacheslav Boyko
    Apr 25, 2022
    Excellent service!

    Sending funds took me about 10 minutes from registration till receiving them on recipient side. Good service, good speed, no fee, good conversion rate. I'll recommend you!

    ...

  • author
    Glosys Ltd
    Apr 26, 2022
    Jaw dropping Terrible!

    Terrible! Some payments go through some not. Sometimes even before OTP from bank, sometimes after successful bank OTP. UPDATE 2 days later Jaw dropping Terrible! All the declined transactions were taken from my bank account! UPDATE 3 days later Money were refunded without me telling me! Wow, guys! FCA and PCI DSS audit should start worrying about how you mange money!

    ...

  • author
    Jonathan Boto
    Apr 22, 2022
    Still working in this complicated…

    Still working in this complicated days...

    ...

  • author
    Pether Appelqvist
    Apr 22, 2022
    If the exchange rate have been better I…

    If the exchange rate have been better I chould give five stars

    ...

  • author
    Neacsu Emil
    Apr 14, 2022
    Excellent

    The transfer was very rapid. Thanks!

    ...

  • author
    Alexander Anufriev
    Mar 31, 2022
    Поставил 3 звезды

    Поставил 3 звезды , потому что обменный курс не большой и в конце заблокировали перевод денег в Россию...Теперь буду пользоваться другим способом.

    ...

  • author
    mixed mix
    Mar 31, 2022
    Am Anfang war es schwierig zu verstehen…

    Am Anfang war es schwierig zu verstehen und die digitale Visakarte einzurichten. Da mein Guthaben einfach in der Luft hing und ich nicht wusste, wie man es auf ein anderes Konto übertragen kann. Um mehr genießen zu dürfen, sollte jeder die Registrierung machen. Insgesamt ein tolles und ausbaufähiges Konzept. Der Kundenservice ist super!

    ...

  • author
    Ирина Слюсаренко
    Mar 28, 2022
    Как увеличить лимит перевода?

    Все быстро и доступно, один вопрос.Как увеличить лимит переводов??????

    ...

  • author
    Jana Ivancso
    Mar 27, 2022
    Definitely would recommend this app to…

    Definitely would recommend this app to send money, specially in this not easy time.. thank You again! UK to Russia transfer is in seconds!

    ...

  • author
    Sergejs
    Mar 27, 2022
    Great service

    Great service. Fast, efficient.

    ...

  • author
    Ana
    Mar 27, 2022
    Can recommend!

    Used it for the first time recently as all the other services stopped their transfers to Russia. This one works, the receiver got the money in a few minutes. I'm very grateful I'm able to send money to my family.

    ...

  • author
    Den Dennoff
    Mar 25, 2022
    It works!

    It works! The only service wich works.. if you know what I mean… спасибо!

    ...

  • author
    Sergey Larionov
    Mar 25, 2022
    The service saved my life

    The service saved my life. I have to send money to my mommy and it works, thanks. Only one thing: I've tried to use my resident permit ID and the service didn't accept it by some unknown reason and I had to use my passport. But anyway, it worked and I'm happy.

    ...

  • author
    Vitaly Snickeris
    Mar 25, 2022
    Excellent currency rate

    Excellent currency rate, super fast transfer! Simple and easy procedure.

    ...

  • author
    Victoria Aron
    Mar 23, 2022
    СПАСИБО,ЧТО ВЫ ЕСТЬ👍👍👍Сначала было…

    СПАСИБО,ЧТО ВЫ ЕСТЬ👍👍👍Сначала было сомнение,НО все отлично и перевод дошёл за секунды

    ...

  • author
    Cracozavr
    Mar 23, 2022
    Best money transfer app I used

    Best money transfer app I used

    ...

  • author
    ZS ZS
    Mar 23, 2022
    Шикардос 👍🏻

    Шикардос 👍🏻

    ...

  • author
    Marina
    Mar 23, 2022
    Спасибо вам

    Спасибо вам! Очень просто и удобно! Главное- всё работае!

    ...

  • author
    Pavel Hafizov
    Mar 23, 2022
    Thank guys

    Thank guys, was able tu transfer RUB for my education from EU. Will use again. Fast and stable.

    ...

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