The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

CurrencyUK Review

Find a customized quote easily

Reviews 2,094

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

Patrick Sather
Patrick Sather
Jun. 10, 20224 min read

Currency UK summary

Since 2000, CurrencyUK has made it its mission to simplify the process of sending money abroad. Today, it supports transfers both online and over the phone to over 200 different countries in 40 currencies. It offers live phone and chat support and provides real-time exchange rates 24/7 on its website. You can send or receive payments for free, automate payments, or lock in a fixed rate on a future transfer for up to 12 months.

Pros

  • No fees for most transactions
  • Live phone and chat support
  • Fast and easy to use

Cons

  • £5,000 minimum for one-time transfers
  • No mobile app
Currency UKat a glance
4.0

Editorial score

Fees?

No fee for most transfers

5.0

Transfer time

Same day

4.0

Customer service

Award winning, personalized customer service with phone transfers available

5.0

Security

Regulated and encrypted secure transfers

4.0

Online and mobile experience

Basic site

2.0

Currency UK Currency UK Visit Site

CurrencyUK at a Glance 

Fees?
  • No fee for most transfers
  • Variable fees for specific business transfers
  • If there is a service charge, CurrencyUK lets you know upfront 
Transfer time
  • Same-day transfers for USD, EUR, GBP, and CAD 
  • All other transfers take 1-2 working days
Customer Service
  • Live phone and chat support
  • Designated account manager
  • Make transfers over the phone or online
  • Winner, Best Currency Transfer Provider - 2018 British Bank Awards
Security
  • 2048-bit SSL encryption
  • Transaction confirmations
  • No biometric authentication
Online and Mobile Experience
  • No mobile app
  • No credit card transfers
  • Easy-to-use website
  • Transparent rates and fees

CurrencyUK Fees and Rates

Unlike most banks, CurrencyUK does not charge a fee for most transfers. Instead, it makes its money on the margins of each currency exchange, thereby saving you money while also getting you the best rate possible.  

How Does It Work?

To get started with CurrencyUK, simply adhere to the following steps.

  • Create an account online.
  • Secure a great rate with live exchange rates 24/7.
  • Send or receive your payment via bank transfer or cheque.
  • Track the status of your transfers online or over the phone.

Once you create your account, you will be assigned to a dedicated account manager, who will call to confirm your registration and serve as your primary point of contact if you need assistance in the future. 

You’re then ready to either send or receive payments through CurrencyUK’s online portal or over the phone. Simply choose the currency you’d like to send, secure a rate, and provide the bank details of where you’d like the transfer to go. 

You can send funds to CurrencyUK via an electronic bank transfer or cheque. It does not accept cash payments or support transfers to or from a credit card. 

How Long Does It Take?

Depending on your funding method, you may be able to make a transfer the same day. 

If you’re making a transfer in USD, GBP, EUR, or CAD, CurrencyUK offers same-day trades and payments. 

For all other currencies, according to the CurrencyUK website, the usual turnaround time for a money transfer is within two business days. 

CurrencyUK Top Highlights

In addition to fast and free transfers, CurrencyUK offers a number of stellar features. With its auto-pay feature, you can set up regular foreign currency payments to satisfy expenses such as foreign mortgage payments, pension transfers, or tuition fees. 

Additionally, if you need to make a transfer in the future but are wary about what the exchange rate might be, you can fix the rate now with a forward contract, thereby locking in a rate on a future transfer for up to 12 months. 

Finally, if you refer a friend to CurrencyUK, the company will send you a £50 Amazon voucher after your friend makes their first transfer. 

Customer Support

CurrencyUK offers live phone and chat support between the hours of 8AM and 5:30PM UTC, Monday-Friday. You can also direct enquiries to its email address or contact it via a secure message on its website. 

Phone: +44 (0) 20 7738 0777

Email: support@currencyuk.co.uk

Customers widely report that CurrencyUK offers fast and friendly customer service. It currently has a rating of 4.9 out of 5 stars on Trustpilot with over 1,700 reviews. Additionally, CurrencyUK won the Best Money Transfer Provider award at the 2018 British Bank Awards. 

Privacy and Security

While CurrencyUK does not have a dedicated fraud team, it encourages you to reach out to its customer service team if you believe your account has been compromised or you are a victim of fraud. 

CurrencyUK uses 2048-bit SSL encryption to protect your personal and financial information. Before you complete a transfer, CurrencyUK will require you to enter your PIN to ensure you authorize the transaction. It sends you email confirmations after you receive or send a payment and stores a record of the devices that have accessed your account so you can keep tabs on your transaction history.

Online Experience

At this time, CurrencyUK does not have a mobile app, although you can access its website through a browser on your mobile device. It provides live exchange rates 24/7 and there are no hidden fees, so you always know the exact amount of an inbound or outbound payment. 

Summary

If you need to send or receive payments in a foreign currency, then CurrencyUK may be the right option for you. It does not charge a transfer fee and provides live exchange rates 24/7. You can send a same-day transfer either online or over the phone. Additionally, you can automate payments to save time or fix an exchange rate on a future transfer for up to 12 months. 

While it does not have a mobile app or physical branches, CurrencyUK is a great option for businesses or individuals who want to save time and money on currency transfers. 

Methodology

This review was created with information from CurrencyUK’s website, reviews on comparison sites, and customer feedback. 

Currency UK Currency UK Visit Site


Patrick Sather
Written byPatrick Sather

Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, his articles on life's most common financial decisions and quandaries are straightforward, practical, and always easy to understand.

Currency UK
Currency UK
ExcellentReviews 2,094
Visit Site

Trustpilot reviews

See what some costumers are saying about Currency UK
Currency UK
ExcellentReviews 2,094
on
Excellent
91%
Great
8%
Average
1%
Poor
0%
Bad
0%
  • author
    Mark Bull
    12 hours ago
    Efficient and professional service

    Efficient and professional service

    ...

  • author
    Catriona Arnold
    a day ago
    It is all very easy

    It is all very easy, reliable and efficient. Good rates. User friendly.

    ...

  • author
    Maggie Martin
    2 days ago
    They are pleasant and efficient…

    They are pleasant and efficient especially Nicole who I normally deal with

    ...

  • author
    Jane Watkins
    2 days ago
    Very efficient

    Very efficient. Shame that they were busy at first & I had call back when I was free. Helpful and professional

    ...

  • author
    Rod Mckee
    3 days ago
    Used this company for over 20 years and…

    Used this company for over 20 years and they provided me with a first class service. I would recommend Currency UK to friends and family.

    ...

  • author
    Parvez Achhwa
    4 days ago
    Excellent service

    Excellent service

    ...

  • author
    Customer
    Nov 23, 2022
    Paying bills

    Always very helpful

    ...

  • author
    Douglas & Jackie Wilson
    Nov 23, 2022
    Super quick response to my request and…

    Super quick response to my request and funds transferred without any delay.

    ...

  • author
    Barry Nicholson
    Nov 22, 2022
    Very professional

    Very fast response and personalised service from customer support. Quick and easy resolution of my questions and very professional all round. Great job!

    ...

  • author
    Customer
    Nov 22, 2022
    Use Currency UK many times over the…

    Use Currency UK many times over the years. Excellent service, very quick and efficient.

    ...

  • author
    Robert Hamilton
    Nov 22, 2022
    Service and reliability

    We have been using Currency UK for about 16 years to transfer our UK pensions into AUD about 10 dealings a year. The rates we get are very competitive and the service is superb. The order I placed yesterday for dollars was in my Aus bank account this morning. Any problems are dealt with swiftly and with understanding. I couldn’t be more pleased with the service received.

    ...

  • author
    Brian Copsey
    Nov 21, 2022
    Good service

    Personal service always call you back

    ...

  • author
    orlando
    Nov 21, 2022
    Never any problems..always smooth…

    Never any problems..always smooth dealings.

    ...

  • author
    Customer Lynne Rackham
    Nov 21, 2022
    Quick to answer the phone and always…

    Quick to answer the phone and always very cheerful and polite

    ...

  • author
    Exotica Superfruit Limited
    Nov 21, 2022
    The personal touch of dealing with one…

    The personal touch of dealing with one main contact. Regular updates on the market trends.

    ...

  • author
    Ruth Sotnick
    Nov 19, 2022
    Smooth speedy transaction

    Smooth speedy transaction Always reluable

    ...

  • author
    Customer
    Nov 18, 2022
    Insightful advice with practical…

    Insightful advice with practical efficiency

    ...

  • author
    Deborah Collins
    Nov 16, 2022
    Everyone I spoke to was really helpful

    Everyone I spoke to was really helpful. So supportive and had endless patience with me. I really recommend Currency Uk.

    ...

  • author
    ASHLEY POWER LIMITED
    Nov 14, 2022
    Money exchange

    The system is easy to use, and support that is available is very efficient. Also, good rates Thank you, very happy with the service so far.

    ...

  • author
    Damien Aked
    Nov 12, 2022
    This company never fails to deliver 5…

    This company never fails to deliver 5 star service.

    ...

  • author
    DS
    Nov 10, 2022
    Currency UK come through for us again

    Always reliable and willing to go the extra mile to complete our requests. Have built up a strong working relationship with Hayley King in particular. Always on the other end for a calm and professional response

    ...

  • author
    Patrícia Ladron de Guevars
    Nov 10, 2022
    Quick

    Quick, straight forward , easy , efficient

    ...

  • author
    William Frankel
    Nov 10, 2022
    3 hours from transaction to funding

    3 hours from transaction to funding. Decent rate. Always a pleasure!

    ...

  • author
    Chris customer
    Nov 10, 2022
    Easy

    Easy, quick service.

    ...

  • author
    Adrian Thomson
    Nov 10, 2022
    Quick service

    They respond very quickly to your request

    ...

  • author
    Paul Glover
    Nov 09, 2022
    Fast & Fair

    Always quick to respond with a competitive quote. Fast and friendly attention. I have been using Currency UK for 15 years - that says it all.

    ...

  • author
    Tobi
    Nov 08, 2022
    Personal Service was first class

    Personal Service was first class

    ...

  • author
    Will I Am
    Nov 04, 2022
    quick and efficient

    quick and efficient

    ...

  • author
    Howard Meredith
    Nov 04, 2022
    Simple to setup online with easy to…

    Simple to setup online with easy to reach by phone, customer support.

    ...

  • author
    SOLE-MATES IMPORT and DISTRIBU
    Nov 03, 2022
    Excellent service

    Excellent service, personal manager dealing with your needs. Simple straightforward dealing and payment and great exchange rates.

    ...

  • author
    David Forster
    Nov 03, 2022
    Satisfied customer

    Prompt, professional and well-priced personal service. What not to like! Have used multiple times over many years.

    ...

  • author
    Margaret
    Nov 03, 2022
    Great and efficient service with good…

    Great and efficient service with good communication.

    ...

  • author
    Colin
    Nov 02, 2022
    15 years of first class service

    Fifteen years of good rates, prompt and courteous service. We’ve never felt any need to look elsewhere.

    ...

  • author
    Allan Morrison
    Nov 01, 2022
    Great service as always.

    Great service as always.

    ...

  • author
    LS Jones Holdings Ltd
    Oct 31, 2022
    Excellent straightforward and…

    Excellent straightforward and convenient service as always, thanks very much.

    ...

  • author
    Richard Oats
    Oct 31, 2022
    Quick and easy with no hassle

    Quick and easy with no hassle! You ask for 50 characters but why when less will do!

    ...

  • author
    Janet Jefferies
    Oct 31, 2022
    Efficient My request was completed in 25 minutes

    My request was completed in 25 minutes

    ...

  • author
    Brian Thornley
    Oct 31, 2022
    Response time

    Response time, always an immediate response, followed up by documentation.

    ...

  • author
    TimC
    Oct 31, 2022
    Always a great service

    Always a great service

    ...

  • author
    john john
    Oct 30, 2022
    Exchange rate too low compared to the market

    The currency rate exchange

    ...

  • author
    Mrs Connie McInulty
    Oct 28, 2022
    Great customer service😀

    Great customer service😀 And also some great advice given in our current climate.

    ...

  • author
    Liam Bradley
    Oct 28, 2022
    Simple

    Simple, easy, works every time.

    ...

  • author
    DEREK MILLER
    Oct 27, 2022
    Money transfer overseas

    Excellent service,very easy site to navigate,always the best rates

    ...

  • author
    customer
    Oct 27, 2022
    Great service and efficiency.

    Great service and efficiency.

    ...

  • author
    Tony A
    Oct 27, 2022
    prompt and polite service always

    prompt and polite service always

    ...

  • author
    geoff Neal
    Oct 26, 2022
    Straightforward and fuss free

    Straightforward, fuss free transactions.

    ...

  • author
    Shimmy
    Oct 26, 2022
    Happy with the speed and the great rates

    Happy with the speed and the great rates

    ...

  • author
    Stuart Edwards
    Oct 25, 2022
    Acted promptly and dealt with queries…

    Acted promptly and dealt with queries from abroad swiftly.

    ...

  • author
    Jim Kleyn
    Oct 24, 2022
    Professional service

    Professional service

    ...

  • author
    Roger Morell
    Oct 22, 2022
    The usual efficient processing

    The usual efficient processing

    ...

  • author
    Marie Kelly
    Oct 22, 2022
    Setting up account and first transfer

    The lady Nichole was very knowledgeable, and explained everything clearly. It was very easy!

    ...

  • author
    Jane Watkins
    Oct 20, 2022
    Fine very good

    Fine very good

    ...

  • author
    William Timkey
    Oct 20, 2022
    Solved with telephone call

    I had a problem making a transfer which was speedily solved by a friendly and helpful staff member.

    ...

  • author
    OPTOMETRON - EQUIPAMENTOS TECN
    Oct 19, 2022
    First good impression

    It was our first experience and it was nice to know that César Esteves is inside of this project. We will definetelly start to work with Currency UK

    ...

  • author
    John Wilson
    Oct 18, 2022
    Very timely

    Very timely. Emailed results come fast.

    ...

  • author
    Jimlim
    Oct 17, 2022
    Highly recommended. Been a customer for 8 years.

    Our company, 1st Move International, need regular foreign currency transactions to pay our overseas suppliers. We have found the exchange rates and services provided by Currency UK to be exceptional and have been a loyal customer for over 8 years. No hesitation in recommending to other companies or individuals who need good FX rates and prompt payment transactions. Very good company to deal with.

    ...

  • author
    WTEC Lda
    Oct 17, 2022
    Payments

    Easy to use and fast as expected! Thanks

    ...

  • author
    Mike Wainwright
    Oct 17, 2022
    Prompt and efficient

    Prompt and efficient, as always!

    ...

  • author
    Laure Melville-David
    Oct 16, 2022
    Reliable Services

    Reliable Services. I have used Currency UK many years ago and I am still using them to transfer my wages.

    ...

  • author
    Stephen Moss
    Oct 14, 2022
    AT THE TOP OF THEIR GAME

    I have been a customer of Currency UK/FTT Global for a number of years and they have always provided me with market leading currency rates. The online process is easy to navigate and monies are switched and transferred to my euro bank account quickly. If you are looking to convert from one current to another then Currency UK are at the top of their game...

    ...

  • author
    Mr Lewis Diamant
    Oct 14, 2022
    I always find your service to be…

    I always find your service to be excellent. Very quick to reply and very fast transfers to my USA account.

    ...

  • author
    Robbie Valentino
    Oct 14, 2022
    Excellent service

    After a hiccup to begin with all smooth

    ...

  • author
    Boris
    Oct 14, 2022
    Very nice service ease the pressure for…

    Very nice service ease the pressure for large money transfers, Nicole Rothon is great as well fast etc.

    ...

  • author
    peter tierney
    Oct 13, 2022
    Five star service…

    Five stars because as always you did brilliant, thanks Peter ( Tierney )

    ...

  • author
    John Pashley
    Oct 12, 2022
    Excellent very quick and easy

    Excellent very quick and easy

    ...

  • author
    Rob Fletcher
    Oct 12, 2022
    Customer for many years years.

    Always helpful, always cheerful, reliable and quick.

    ...

  • author
    MIRA Business
    Oct 11, 2022
    Great banking service and would recommend

    A professional banking system with great customer service.

    ...

  • author
    Jack
    Oct 10, 2022
    My experience has never been less than…

    My experience has never been less than 5 star. Any concerns are always dealt with, normally within an hour of sending any question.

    ...

  • author
    Itai Madzivadondo
    Oct 10, 2022
    I’m glad that the team was able to my…

    I’m glad that the team was able to my queries soon as they opened shop.

    ...

  • author
    Customer
    Oct 06, 2022
    Service

    Efficient and quick. Excellent.

    ...

  • author
    Tim Miller
    Oct 06, 2022
    Efficient and professional

    Efficient and professional

    ...

  • author
    Jennie Furnell
    Oct 05, 2022
    Transfer easily & safely

    Always simple when transferring money. If I have any problems it’s easy to contact someone for help.

    ...

  • author
    roger
    Oct 05, 2022
    Very Good service

    very helpful and informative staff, very happy with the service

    ...

  • author
    Patrícia Ladron de Guevars
    Oct 03, 2022
    Quick

    Quick, efficient and profesional as always

    ...

  • author
    Colin
    Oct 03, 2022
    As always perfect.

    As always perfect.

    ...

  • author
    Allan Morrison
    Oct 03, 2022
    Great service as ever

    Great service as ever. Good rate but could always be better. 👍

    ...

  • author
    Catriona Byrne
    Oct 01, 2022
    Excellent and super efficient service

    Excellent and super efficient service. Thanks, Catriona

    ...

  • author
    Joss
    Oct 01, 2022
    Currency

    Very professional

    ...

  • author
    Robert Fairer
    Sep 30, 2022
    Fast and efficient currency exchange…

    Fast and efficient currency exchange had a good rate. Easy to use online service.

    ...

  • author
    Adrian Thomson
    Sep 30, 2022
    Always prompt with there service.

    Always prompt with there service.

    ...

  • author
    Simon B
    Sep 29, 2022
    Simple, Hassle free and Fast.

    Simple, hassle free and fast. I’ve used Currency Exchange Ltd for 10 years and always get the best exchange rates. Very Happy 👍

    ...

  • author
    Simon John Connolly
    Sep 29, 2022
    Euro - pound transfer

    Great advice given once again with transfer when coming up against a problem, great company, pleasure to work with, thank you Nicole. Teresa and Simon

    ...

  • author
    Rosemary Wood
    Sep 29, 2022
    Great service

    Great service, fast response, good rate

    ...

  • author
    Judith Mirzoeff
    Sep 29, 2022
    very simple transaction

    very simple transaction, and teklephone answered at once, with helpful information

    ...

  • author
    SOLE-MATES IMPORT and DISTRIBU
    Sep 29, 2022
    Great support in setting up a newbie account

    Great support in setting up our account. Fund Manager taking you through all the steps to enable everything to be completed smoothly. Email and easy phone access so that you feel you're part of the process. Excellent.

    ...

  • author
    Christopher Wheeler
    Sep 29, 2022
    An excellent service from Currency UK

    An excellent service from Currency UK. Funds were deposited in my overseas account the next day. Easy to arrange online.

    ...

  • author
    Faizal Patel
    Sep 28, 2022
    Fast and efficient

    Fast and efficient. Been using Currency UK for many years and never had any complaints. You can trust them with your currency needs.

    ...

  • author
    Business Owner/Traveller/Experiences Seeker
    Sep 28, 2022
    Straightforward

    Straightforward, easy to use, total transparency and kept updated throughout the process.

    ...

  • author
    Chris Hurdle
    Sep 27, 2022
    Flawless

    Flawless, fast, and saved me money

    ...

  • author
    James Fawns
    Sep 27, 2022
    Fast & Efficient

    Fast, efficient and no errors

    ...

  • author
    Stephen Walker
    Sep 27, 2022
    Trading Euros into GBP

    Having sold our house in Spain to return to the UK, we sent the money to Currency UK who held it until we could obtain the best possible exchange rate. We decided to trade yesterday when the pound was very weak and the whole transaction was done in one phone call and one email, with the funds arriving in our UK bank account the same day.

    ...

  • author
    Mr Croy
    Sep 27, 2022
    money exchange masters

    Great service, really on the ball!

    ...

  • author
    Diane Dupree, Invicta IP
    Sep 27, 2022
    Always reliable.

    Always reliable.

    ...

  • author
    Mrs Connie McInulty
    Sep 27, 2022
    Quick and efficient service

    Made a call at 9:30am and the deal was completed with money sent within a couple of hours. Wouldn’t use any other currency exchange company😀👍

    ...

  • author
    William Frankel
    Sep 26, 2022
    Brilliant job as usual

    Brilliant job as usual: efficient, reliable & even pleasant!!

    ...

  • author
    Janet Jefferies
    Sep 26, 2022
    Sterling to euros

    Every step effective whole process took 3 minutes

    ...

  • author
    AG
    Sep 26, 2022
    Always manage a prompt transfer of…

    Always manage a prompt transfer of funds between my Saudi and British bank accounts.

    ...

  • author
    Maggie Martin
    Sep 25, 2022
    Praise for Currency UK

    Have been using Currency UK for many years. Have always had, professional and efficient service!

    ...

  • author
    Geri
    Sep 24, 2022
    Great efficient experience

    Great efficient experience

    ...

  • author
    Z
    Sep 23, 2022
    Very pleased with the service offered

    Very pleased with the service offered. The whole transaction took less than a day from exchanging US dollars to pound sterling. Thank you for the excellent service you offer.

    ...

    BestMoney.com

    Copyright © 2009-2022 Natural Intelligence Ltd. All Rights Reserved.

    By using our content, products & services you agree to our Terms of Use and Privacy Policy.

    NMLS Consumer Access

    Bestmoney is a dba of Natural Intelligence Technologies Inc.

    Natural Intelligence Technologies Inc. NMLS # 2084135

    CT: Mortgage Broker only, not a mortgage lender or mortgage correspondent lender.

    • About Us
    • Cookie Policy
    • Terms of Use
    • Partner with us
    • Privacy Policy
    • Contact

    Designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such. Company listings on this site DO NOT imply endorsement. We are not a loan provider or a broker and we do not offer loans or mortgages directly to end users, but only allows users to match with lending partners and platforms that may extend a loan. All loan approval decisions and terms are determined by the loan providers at the time of your application with them. Any matching request submitted through our website does not constitute a loan application and you will have to submit a loan application to the respective lender before the lender provides you with an actual offer. We do not warrant that you will be approved for a loan, nor that you will be offered a loan with the same terms presented on our website.

    Insurance services offered through Natural Intelligence Technologies Inc.: Licenses

    Reproduction in whole or in part is strictly prohibited.