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CurrencyUK Review

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Reviews 1,862

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

Patrick Sather
Patrick Sather
Jul. 22, 20214 min read

Currency UK summary

Since 2000, CurrencyUK has made it its mission to simplify the process of sending money abroad. Today, it supports transfers both online and over the phone to over 200 different countries in 40 currencies. It offers live phone and chat support and provides real-time exchange rates 24/7 on its website. You can send or receive payments for free, automate payments, or lock in a fixed rate on a future transfer for up to 12 months.

Pros

  • No fees for most transactions
  • Live phone and chat support
  • Fast and easy to use

Cons

  • £5,000 minimum for one-time transfers
  • No mobile app
Currency UKat a glance
4.0

Editorial score

Fees?

No fee for most transfers

5.0

Transfer time

Same day

4.0

Customer service

Award winning, personalized customer service with phone transfers available

5.0

Security

Regulated and encrypted secure transfers

4.0

Online and mobile experience

Basic site

2.0

Currency UK Currency UK Visit Site

CurrencyUK at a Glance 

Fees?
  • No fee for most transfers
  • Variable fees for specific business transfers
  • If there is a service charge, CurrencyUK lets you know upfront 
Transfer time
  • Same-day transfers for USD, EUR, GBP, and CAD 
  • All other transfers take 1-2 working days
Customer Service
  • Live phone and chat support
  • Designated account manager
  • Make transfers over the phone or online
  • Winner, Best Currency Transfer Provider - 2018 British Bank Awards
Security
  • 2048-bit SSL encryption
  • Transaction confirmations
  • No biometric authentication
Online and Mobile Experience
  • No mobile app
  • No credit card transfers
  • Easy-to-use website
  • Transparent rates and fees

CurrencyUK Fees and Rates

Unlike most banks, CurrencyUK does not charge a fee for most transfers. Instead, it makes its money on the margins of each currency exchange, thereby saving you money while also getting you the best rate possible.  

How Does It Work?

To get started with CurrencyUK, simply adhere to the following steps.

  • Create an account online.
  • Secure a great rate with live exchange rates 24/7.
  • Send or receive your payment via bank transfer or cheque.
  • Track the status of your transfers online or over the phone.

Once you create your account, you will be assigned to a dedicated account manager, who will call to confirm your registration and serve as your primary point of contact if you need assistance in the future. 

You’re then ready to either send or receive payments through CurrencyUK’s online portal or over the phone. Simply choose the currency you’d like to send, secure a rate, and provide the bank details of where you’d like the transfer to go. 

You can send funds to CurrencyUK via an electronic bank transfer or cheque. It does not accept cash payments or support transfers to or from a credit card. 

How Long Does It Take?

Depending on your funding method, you may be able to make a transfer the same day. 

If you’re making a transfer in USD, GBP, EUR, or CAD, CurrencyUK offers same-day trades and payments. 

For all other currencies, according to the CurrencyUK website, the usual turnaround time for a money transfer is within two business days. 

CurrencyUK Top Highlights

In addition to fast and free transfers, CurrencyUK offers a number of stellar features. With its auto-pay feature, you can set up regular foreign currency payments to satisfy expenses such as foreign mortgage payments, pension transfers, or tuition fees. 

Additionally, if you need to make a transfer in the future but are wary about what the exchange rate might be, you can fix the rate now with a forward contract, thereby locking in a rate on a future transfer for up to 12 months. 

Finally, if you refer a friend to CurrencyUK, the company will send you a £50 Amazon voucher after your friend makes their first transfer. 

Customer Support

CurrencyUK offers live phone and chat support between the hours of 8AM and 5:30PM UTC, Monday-Friday. You can also direct enquiries to its email address or contact it via a secure message on its website. 

Phone: +44 (0) 20 7738 0777

Email: support@currencyuk.co.uk

Customers widely report that CurrencyUK offers fast and friendly customer service. It currently has a rating of 4.9 out of 5 stars on Trustpilot with over 1,700 reviews. Additionally, CurrencyUK won the Best Money Transfer Provider award at the 2018 British Bank Awards. 

Privacy and Security

While CurrencyUK does not have a dedicated fraud team, it encourages you to reach out to its customer service team if you believe your account has been compromised or you are a victim of fraud. 

CurrencyUK uses 2048-bit SSL encryption to protect your personal and financial information. Before you complete a transfer, CurrencyUK will require you to enter your PIN to ensure you authorize the transaction. It sends you email confirmations after you receive or send a payment and stores a record of the devices that have accessed your account so you can keep tabs on your transaction history.

Online Experience

At this time, CurrencyUK does not have a mobile app, although you can access its website through a browser on your mobile device. It provides live exchange rates 24/7 and there are no hidden fees, so you always know the exact amount of an inbound or outbound payment. 

Summary

If you need to send or receive payments in a foreign currency, then CurrencyUK may be the right option for you. It does not charge a transfer fee and provides live exchange rates 24/7. You can send a same-day transfer either online or over the phone. Additionally, you can automate payments to save time or fix an exchange rate on a future transfer for up to 12 months. 

While it does not have a mobile app or physical branches, CurrencyUK is a great option for businesses or individuals who want to save time and money on currency transfers. 

Methodology

This review was created with information from CurrencyUK’s website, reviews on comparison sites, and customer feedback. 

Currency UK Currency UK Visit Site


Patrick Sather
Written byPatrick Sather

Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, his articles on life's most common financial decisions and quandaries are straightforward, practical, and always easy to understand.

Currency UK
Currency UK
ExcellentReviews 1,862
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Trustpilot reviews

See what some costumers are saying about Currency UK
Currency UK
ExcellentReviews 1,862
on
Excellent
91%
Great
8%
Average
1%
Poor
0%
Bad
0%
  • author
    Simon John Connolly
    a day ago
    Great company

    Great company, fantastic people, pleasure to do business with ! Thank you Nicole and Rob.

    ...

  • author
    Janice Tipping
    a day ago
    Excellent prompt service.

    Excellent prompt service.

    ...

  • author
    Janet Macintyre
    2 days ago
    Excellent service!

    Excellent service - as always, quick, efficient and professional!

    ...

  • author
    roger
    2 days ago
    very good service

    very good service

    ...

  • author
    Christopher Lambert
    3 days ago
    Excellent pain free transaction as…

    Excellent pain free transaction as usual and a good rate too......

    ...

  • author
    Mark Consedine
    Jun 28, 2022
    Great service!

    Great service!

    ...

  • author
    Hanna Bennett
    Jun 27, 2022
    Always very prompt and efficient

    Always very prompt and efficient. We have been using Currency UK for 18 years and have recommended them to friends. Can't fault them.

    ...

  • author
    Robert Rowe
    Jun 27, 2022
    I asked for a contract to move money

    I asked for a contract to move money . Within minutes I had the contract. I paid my amount into Currency UK with the transaction reference. I was kept inform of every stage and the move was made . Excellent service by a very efficient set up. I have used them for years and expected no other.

    ...

  • author
    brian gibson
    Jun 27, 2022
    excellent as always

    excellent as always

    ...

  • author
    Leon Phipps
    Jun 27, 2022
    Highly recommended

    Highly recommended, always fast and so helpful 👍

    ...

  • author
    FD
    Jun 27, 2022
    Always very helpful and professional

    Always very helpful and professional

    ...

  • author
    Stephen Jefferson
    Jun 27, 2022
    Excellent service always

    Excellent service always. The easiest and quickest method to transfer money to Europe. Much more rapid than the banks which gives one a very welcome flexibility in managing finances.

    ...

  • author
    Rod Mckee
    Jun 26, 2022
    First class service I have been using

    First class service I have been using currency UK for nearly twenties years and have been very happy with the service given to me. Staff are easily to speak to, always polite and professional.

    ...

  • author
    Mrs D M Ewing
    Jun 25, 2022
    Good rate,smooth execution,

    Good rate,smooth execution,

    ...

  • author
    customer
    Jun 25, 2022
    Prompt service

    Prompt service. Easy to navigate web site. Decent rate.

    ...

  • author
    Mr IAIN MILLAR
    Jun 24, 2022
    Very helpful customer service

    Very helpful customer service. Fast and efficient service especially when speaking to an agent by phone.

    ...

  • author
    Mark Gilbert
    Jun 23, 2022
    Excellent service

    Excellent service, as always!

    ...

  • author
    Greg Poole
    Jun 23, 2022
    Excellent service

    Excellent service, thank you.

    ...

  • author
    John Luckie-Downe
    Jun 23, 2022
    They came recommended and have…

    They came recommended and have performed well

    ...

  • author
    Alan Clyde
    Jun 22, 2022
    Efficient

    Efficient, reliable and client focused.

    ...

  • author
    Chris Hartwell - Patrol Base Ltd
    Jun 22, 2022
    Great efficient service as always

    Very knowledgeable and easy processing of eu and usd payments

    ...

  • author
    Michael Wright
    Jun 22, 2022
    Very efficient & good exchange rate

    Very efficient & good exchange rate

    ...

  • author
    Parvez Achhwa
    Jun 21, 2022
    Excellent service

    Excellent service

    ...

  • author
    RJ Shamon king
    Jun 21, 2022
    transition to skrill account to bank account

    I want to transition in mobile account of my b ikas Bangladesh

    ...

  • author
    Chris customer
    Jun 21, 2022
    Easy to book

    Easy to book, and very quick transfer x

    ...

  • author
    Emille Zahiri
    Jun 20, 2022
    Good all round service

    Good all round service

    ...

  • author
    orlando
    Jun 20, 2022
    I have used Currency UK for 15 years

    I have used Currency UK for 15 years. I never consider looking elsewhere. Efficient, helpful, punctual.

    ...

  • author
    TimC
    Jun 16, 2022
    Fast efficient service as always

    Fast efficient service as always

    ...

  • author
    Mike Wainwright
    Jun 16, 2022
    Top of the class again!

    Top of the class again!

    ...

  • author
    Mark Hurst
    Jun 15, 2022
    Excellent advice

    Excellent advice, with superb level of service.

    ...

  • author
    Liam Bradley
    Jun 15, 2022
    I use Cur UK every month….flawless

    I use Cur UK every month….flawless

    ...

  • author
    Markandran Govindasamy
    Jun 14, 2022
    Never had a bad experience

    Never had a bad experience. I use their services regularly and it’s very convenient and simple.

    ...

  • author
    Mark Sanders
    Jun 14, 2022
    Great service

    Great service. Joshua Walker is the perfect currency advisor.

    ...

  • author
    geoff Neal
    Jun 14, 2022
    As always - brilliant!

    As always, good rate and extremely responsive reaction to a last minute request. Less that 40 minutes from quote to monies being sent to our account. Brilliant!

    ...

  • author
    RPO Point
    Jun 13, 2022
    Excellent Service !!

    Excellent Service !!

    ...

  • author
    Williams Marine
    Jun 12, 2022
    Very helpful and accommodating.

    Very helpful and accommodating.

    ...

  • author
    Mr. George Buchanan
    Jun 10, 2022
    Easy to use

    Easy to use. Quick service. Competitive rates. Recommended.

    ...

  • author
    Paul M
    Jun 09, 2022
    Very easy to use once registered and…

    Very easy to use once registered and not too had rates. Highly recommended

    ...

  • author
    William Frankel
    Jun 09, 2022
    Always professionally handled

    Always professionally handled. A pleasure to deal with.

    ...

  • author
    Paul S.
    Jun 09, 2022
    Excellent service

    Excellent service, as always. PS

    ...

  • author
    John Pashley
    Jun 08, 2022
    Very quick and easy to use very happy…

    Very quick and easy to use very happy with the service

    ...

  • author
    Paul Glover
    Jun 07, 2022
    I have been using currency UK for 15…

    I have been using currency UK for 15 years now - that speaks volumes. Good, fast, simple, efficient service with competitive rates. What more do you need?

    ...

  • author
    Customer
    Jun 07, 2022
    Excellent

    excellent allround - from providing best rates and after care can not fault

    ...

  • author
    Sheila
    Jun 07, 2022
    Excellent

    As usual nothing but perfect service from Currency Uk. Nothing too much trouble and wonderful people to trust with our business. Many thanks

    ...

  • author
    Steven
    Jun 07, 2022
    Currency.co.uk

    Currency.co.uk gives good rates, is easy to use and efficient - good service altogether!

    ...

  • author
    Jeronimo A Castro J
    Jun 07, 2022
    Excellent service.

    Clear, easy and fast.

    ...

  • author
    Patrícia Ladron de Guevars
    Jun 06, 2022
    Quick

    Quick, reliable, profesional , very happy

    ...

  • author
    JH
    Jun 05, 2022
    Not a happy customer

    I have been using Currency UK years, however they have totally let me down on my last transaction which was supposed to be in my Spanish Bank account on the 1st June and as of today it’s still not in my account so none of my bills can be paid and I can’t get in touch as it’s the Bank holiday. Not a happy person at the moment and I’m very concerned about where my money is !

    ...

  • author
    Iddy
    Jun 03, 2022
    Sent money since Tuesday May 31 and…

    Sent money since Tuesday May 31 and till now, Friday June 3, it has still not in my UK account. Needed to give money to my family for the long weekend but that has been totally messed up now. I am not pleased at all.

    ...

  • author
    John Michael Riordan
    Jun 03, 2022
    Fast

    Fast, hassle free service. Reasonable rate.

    ...

  • author
    Margaret
    Jun 02, 2022
    Easy transfer

    As usual a really easy and efficient transfer with relevant and accessible information regarding the transfer. A company I trust.

    ...

  • author
    Laura M May
    Jun 02, 2022
    Great

    Great, my exchange was completed very quickly

    ...

  • author
    Jervis Smith
    Jun 02, 2022
    Excellent service

    Excellent service. Good rate. Faster settlement. What’s not to like?

    ...

  • author
    Karl Simich
    Jun 02, 2022
    Always great

    Always great

    ...

  • author
    Ruth Sotnick
    Jun 01, 2022
    Seamless international transfer

    Seamless international transfer made online. Rate comparison favourable and funds received speedily. Highly recommended.

    ...

  • author
    romano malocca
    Jun 01, 2022
    Excellent service

    Excellent service

    ...

  • author
    Chris
    May 30, 2022
    Great service

    Once again a professional support service by the team at Currency UK

    ...

  • author
    Heather Addison
    May 30, 2022
    Fast, efficient service

    Fast, efficient and informative service, thank you.

    ...

  • author
    Priscilla Warden
    May 30, 2022
    reliable service

    reliable service, I am always kept informed

    ...

  • author
    Geoff Greenwood
    May 30, 2022
    Great service

    Great service as usual from Currency UK team

    ...

  • author
    D Pope
    May 30, 2022
    Used regularly with confidence

    Used regularly for holiday deposits and payments in euros, always extremely efficient, prompt, once or twice when I have needed a little direction, most helpful as well. Payments have arrived safely and quickly with all the usual security checks and assurances.

    ...

  • author
    Mrs Connie McInulty
    May 29, 2022
    Excellent service

    Always a great, speedy and efficient service when I deal with Currency UK😀

    ...

  • author
    Will I Am
    May 29, 2022
    Efficient service

    Efficient service

    ...

  • author
    Lewis Haycockcustomer
    May 28, 2022
    I use them regularly and am satisfied.

    I use them regularly and am satisfied.

    ...

  • author
    Leon Phipps
    May 28, 2022
    Amazing service provided by the team at…

    Amazing service provided by the team at Currency UK. Swift response to emails and calls. Highly recommended.

    ...

  • author
    Customer Lynne Rackham
    May 26, 2022
    Lynne chatting to Rob!

    Incredibly informed and interested finance and pleasure to talk to.

    ...

  • author
    Andrew Do so
    May 25, 2022
    Not used for 2 years but still good

    Friendly and efficient staff all went well

    ...

  • author
    M Haymes
    May 25, 2022
    Easy and efficient

    Easy and efficient

    ...

  • author
    Hayley Shirley
    May 24, 2022
    Exceptional customer service and very…

    Exceptional customer service and very easy to understand and operate online. Thank you

    ...

  • author
    LSM consumer and office produc
    May 24, 2022
    The service we get from Currency UK…

    The service we get from Currency UK continues to be excellent. We would recommend them to anyone.

    ...

  • author
    Neil McKernan-Lewis
    May 24, 2022
    Excellent service

    Excellent service. Prompt and efficient.

    ...

  • author
    roger
    May 24, 2022
    Happy with the work carried out

    Happy with the work carried out

    ...

  • author
    Wendy Clark
    May 23, 2022
    This is an excellent service and the…

    This is an excellent service and the staff are brilliant.

    ...

  • author
    Karl Szakal
    May 23, 2022
    Always prompt answerring

    Always prompt answerring. No machines and numbers to deal with. Always helpful and professional. Great service, keep up the good work.

    ...

  • author
    Beezageeza
    May 22, 2022
    Once again everything went smoothly

    Once again everything went smoothly, no hassle, payment was very prompt and Nicole gave great advice. I have used them for many years and trust them implicitly.

    ...

  • author
    Heritage Flooring UK Ltd
    May 22, 2022
    Brilliant company

    Brilliant company, I highly recommend them!

    ...

  • author
    Anne
    May 20, 2022
    very friendly and helpful

    very friendly and helpful with reminding me of my log in details and enduring a smooth transaction - many thanks from happy customer

    ...

  • author
    James
    May 20, 2022
    Excellent service, as ever.

    Excellent service, as ever.

    ...

  • author
    MOUNT OLYMPUS PURE FOODS LTD
    May 20, 2022
    Great support Service!

    Very prompt reply to all my questions and extremely useful daily insights on what happens with the currency worldwide. I will use their services again!

    ...

  • author
    Customer
    May 19, 2022
    Nicole Is excellent

    Nicole Is excellent

    ...

  • author
    Philip Tabor
    May 19, 2022
    No fuss, no delay

    My simple needs were simply satisfied online.

    ...

  • author
    orlando
    May 19, 2022
    No problems

    No problems. Always reliable.

    ...

  • author
    David Mawson
    May 16, 2022
    Excellent service.

    Excellent service.

    ...

  • author
    Mike Sherlock
    May 16, 2022
    Excellent service as always

    Excellent service as always

    ...

  • author
    M Cohen
    May 16, 2022
    Ecellent and speedy service.

    Ecellent and speedy service.

    ...

  • author
    JEFFREY LAWSON
    May 16, 2022
    Fast and competitive

    Fast and competitive

    ...

  • author
    Gillian Snell
    May 13, 2022
    Why use any other exchange service ?

    Easy to use website that is logically presented. Execution is timely with concise notifications. Exactly what I need - plus if you do have a query the staff are helpful and polite

    ...

  • author
    Anja Jones
    May 13, 2022
    Fast and efficient service

    Fast and efficient service. Flawless!

    ...

  • author
    John
    May 12, 2022
    Excellent communication and service

    Very swift response to every communication. Businesslike but friendly. Carried out my instructions very efficiently. Hope to use again.

    ...

  • author
    Chris customer
    May 11, 2022
    I do a regular monthly transfer from UK…

    I do a regular monthly transfer from UK to South Africa, and occasional other transfers, All are carried out speedily, without any hassle.

    ...

  • author
    Sina Darvish
    May 11, 2022
    Good service

    Good service

    ...

  • author
    Stephen Parsons
    May 10, 2022
    As usual simply excellent service

    As usual simply excellent service. Thanks.

    ...

  • author
    Christopher Wheeler
    May 06, 2022
    A great experience over many years

    I have been using Currency UK for fifteen years. During this time they have provided me with an excellent curreny transfer service enabling me to build my property in Greece.

    ...

  • author
    Bob
    May 05, 2022
    seamless transfer

    transfer was seamless at a good rate

    ...

  • author
    Steve Banks
    May 04, 2022
    Very quick transactions

    Very quick transactions, I have always recejved funds on the same day.

    ...

  • author
    L Byrne
    May 04, 2022
    Excellent service

    Excellent service, helpful staff

    ...

  • author
    Mark Bull
    May 03, 2022
    Under 4 hours from booking confirmation…

    Under 4 hours from booking confirmation to payment sent. Easy to use web site, immediately responsive, simple and clear communication. Everything you want from a currency transaction provider.

    ...

  • author
    Fred Healy
    May 03, 2022
    Easy to Procure

    Very easy to use website

    ...

  • author
    Itai Madzivadondo
    May 03, 2022
    Very effective with feedback to clients

    Very effective with feedback to clients

    ...

  • author
    Richard Rowswell
    May 03, 2022
    Outstanding service and the use of the…

    Outstanding service and the use of the reference code saves so much time. Excellent rate of exchange

    ...

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