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Fiona Review

Reviews 3
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Reviews 3
Catherine Miller
Jan. 27, 2022
3 min read
Catherine Miller
Fiona Summary
Fiona is a financial service search engine that helps you find the right loan, savings account, or credit card for you. When it comes to your car, Fiona can help you find the best auto refinancing deal. With only 4 auto refinance loan providers in its network, your choice of loan may be limited. However, Fiona’s quick and easy online matching will still save you time in looking for an auto refinance loan.


  • Quick and easy to complete online matching process
  • Compare offers in moments
  • Searching won’t affect credit score


  • Not specialists in auto loans
  • Only 4 auto refinance loan providers in network

Fiona at a glance

Editorial score

Online experience

Good online resources, but no access to rates

Customer services and support

Multiple ways of reaching lender but limited hours

Loan Types

Niche lender

Repayment Flexibility

Offers multiple repayment plans- but no special repayment programs

Eligibility (credit score)

Accepts all credit types

Fiona Fiona Visit Fiona

Suitable For?

Fiona is useful for anyone who wants a quick and easy way to access a list of suitable loans rather than spend a lot of time trawling through individual providers. However, it’s worth bearing in mind that for an auto refinance loan, there are only 4 providers in the network. This means you may need to use Fiona in conjunction with other loan search engines, or check other auto loan providers, to find the most comprehensive list of loans on offer. 


When it comes to car loans, Fiona only shows auto refinance loans from its networked providers. 

An auto refinance loan means taking out a new loan to pay off your existing car loan. This can help you get:

  • Lower monthly repayments
  • A better interest rate
  • A shorter repayment term

When you complete Fiona’s quick and easy online application form, you will receive matched offers from Fiona’s networked partners. You can compare the offers directly on Fiona’s site in terms of length of repayment and APR and click through to the partner to see the full terms and conditions of each loan offer. You can then make your full application for your chosen loan on the partner’s website.

Application Process

To get matched with an auto refinance loan, it’s a quick process to fill in the online application on the Fiona website (about 5 minutes). You’ll need to give details of the car you want to refinance, including make, model, year, and trim. You also need to give further personal details such as education level, mortgage repayments, and credit card debt. You’re required to provide an estimate of your credit score, but completing this application won’t affect your score. 

Loan Types and Terms

Exact terms for repaying your auto refinance loan will depend on your circumstances. Fiona’s matching feature will give you a range of loans from their networked providers. We were offered loans from 2 providers, both with repayment over 3 years. Fixed APR ranged from 1.99% to 10.99%, and monthly repayments from $143 to $163. 

Repayment Options

The details of loan repayment will depend on the provider and loan types you’re matched with via Fiona. Most auto refinance loans will be repayable over a few years. We were quoted 3-year repayment terms with fixed APR ranging from 1.99% to 10.99%. 

How Safe Is It?

Fiona collects some personal data about you when you complete the online matching process. Fiona won’t sell your data, but may share it with relevant business partners to improve its services. Fiona’s privacy policy notes that it takes steps to protect your data from loss, misuse, or destruction, and that you will be notified of any security breaches.

Fiona has 143 reviews on Trustpilot, with an average rating of 4.4, suggesting that the service is, for the majority of users, helpful and trustworthy. 

Help & Support

Fiona’s website has a helpful FAQ that runs through details of the various loans and other financial services searchable through its network, although information on auto refinancing in particular is limited. If you need further support, you can contact Fiona by email or by raising a support ticket through the website, from which a response should be received within 24-48 hours.


Fiona is an easy-to-use financial services search site that lets you generate a list of suitable loans and other services in moments. In terms of car loans, you can search for an auto refinance loan from 4 providers, which can cut down your research time and help you find a good deal. The application process is simple and you can easily compare the offers in terms of repayment term and APR. On the downside, there are only 3 auto refinance loan providers in Fiona’s network, meaning you may need to consult other search sites for a more comprehensive look at the market. 

Physical Address

50 West 23rd Street, Suite 700, New York, NY 10010

Fiona Fiona Visit Fiona

Catherine Miller
Written by
Catherine Miller
Catherine Miller is a lead member of personal finance and pension innovator Maji, where she’s responsible for content creation and running Maji’s personal finance masterclass, among others. She is also a freelance writer in the fields of finance and education, and holds degrees in English and education.
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Trustpilot reviews
See what some customers are saying about Fiona
Average • Reviews 3
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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Christina Yang
4 years ago
Good for Comparison!
Helped me compare rates across multiple different lenders. It was clear & helpful so I didn’t have to go to separate sites.
D. Brittany
4 years ago
Makes it easy to compare and find the…
Makes it easy to compare and find the best financial products for me
Justin C.
4 years ago
SCAM TO GET YOUR EMAIL ADDRESS! HiFiona.com sells/shares your email address with hundreds of questionable finance companies. Since I applied on their site, I have received more than 200 emails in the last 3 days from an assortment of scam companies. My email account is now ridden with spam.