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Pro: By far the biggest benefit to using a large insurance agency like Answer Financial is that it has deals to suit all types of drivers. But unlike most agencies, Answer goes above and beyond for its customers. It provides a range of free features to help its users get the most out of their car insurance, such as a mobile app, rate-tracking service that alerts users to new deals, and comprehensive roadside assistance without any subscription fees.
Con: As far as agencies go, Answer Financial is one of the better ones. If we absolutely must complain about anything, it might be the lack of information about optional add-ons. While most top insurers offer a fairly similar set of add-ons, it would have been nice if Answer Financial could provide information about specifically what type of add-ons are offered by the insurers it represents.
As a large auto insurance agency, Answer Financial can connect its users with all the standard forms of auto insurance.
Bodily Injury Liability. Covers all expenses related to bodily injuries suffered by other drivers when you are at fault.
Property Damage Liability. Covers all expenses related to damage of another person’s property when you are at fault.
Collision. Covers expenses related to vehicle repair and replacement if your vehicle is damaged in a collision, regardless of who was at fault.
Comprehensive. Covers repairs and replacement if your vehicle suffers damage in a non-collision incident such as fire, flood, vandalism, theft, or hitting an animal.
Personal Injury Protection. Covers medical and rehabilitation expenses, and in some cases lost wages for you and any passengers, no matter who was at fault.
Uninsured and Underinsured Motorist. Covers the other driver’s liabilities if they are uninsured or underinsured.
As we mentioned earlier, Answer Financial goes above and beyond what you would expect of an insurance agency, offering several free driver-friendly tools.
Answer mobile app. Available to eligible customers on the App Store and Google Play. Allows you to view, share and print policy ID and information online and offline. Lets you report a claim. Offers updates and notifications.
Rate tracker. Free service that monitors auto insurance prices and alerts you when an opportunity to save has been identified. Alerts are sent by email or via notifications from the Answer mobile app.
Answer Roadside. Guarantees instant access to roadside assistance, anytime, anywhere, without any need for subscription fees. To call for roadside assistance, simply call Answer Financial or use the Answer Mobile app. A third-party service provider will be dispatched to your location. Each time you use the service, you will be charged by credit card according to a pre-set fee of $99 + $4.25 per mile for towing and $84 for jump start, tire change, lock out service, and fuel delivery.
Applying to Answer Financial is much the same as applying to any other auto insurance agency or carrier. Applications can be made online or over the phone. Questions include: basic info about your and other policy holders; details about the vehicle(s) being insured; background about your and your fellow policyholders’ respective driving histories; and selecting which types of coverage you wish to purchase.
Because Answer Financial is an agency, it pulls in the best deals from the network of 30+ insurance carriers that it represents. After you complete the online application form, Answer Financial will show you the top deals. All that’s left for you to do is select your preferred insurer. Answer Financial will take care of all the rest, saving you the trouble of speaking to a carrier directly.
As a full-service insurance agency, Answer Financial continues to assist its customers throughout the coverage period. No matter what type of insurance you purchase through Answer Financial, Answer’s claims representatives can help you out in the event you need to file a claim. To file a claim, just find the page marked ‘Claims & Services’ on the Answer Financial website, select your insurance company, and follow the prompts to get assistance from a customer service representative.
Answer Financial provides services online and over the phone. Its customer service representatives offer assistance in English and Spanish. Answer Financial’s website also contains a useful ‘Community Answer’ page with answers to all the most frequently asked questions about its service and auto insurance in general.
Here’s how to get in touch with Answer Financial:
Phone: (888) 737-7000, Monday to Friday, 7 AM – 1 AM ET, Saturday, 8 AM – 12 Midnight ET, Sunday, 10 AM – 11 PM ET.
Email: service@answerfinancial.com
There are thousands of insurance agencies in the United States, and it’s fair to say Answer Financial is one of the better ones. Backed by parent company Allstate Corporation, itself a major insurance provider, Answer Financial really does have the answers to all your car insurance needs. It connects users to the best deals from more than 30 companies – which is the least one can expect from an insurance agency. But it also does more than that, offering free tools and resources to help you get the best deals and providing a comprehensive claims service throughout the duration of your coverage period.
