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Insurify Review

Reviews 609
Insurify
Insurify
Excellent
Reviews 609
Nadav Shemer
Feb. 25, 2024
3 min read
Nadav Shemer
Insurify Summary
Insurify is an award-winning platform powered by artificial intelligence that connects motorists to the right car insurance policies for them from a pool of 10 national insurers and more than 110 regional insurers. Unlike some other auto insurance marketplaces, Insurify does more than just get you the lowest rates.

Insurify at a glance

8.8
Editorial score

Insurance Features

24/7 emergency roadside assistance, choose your deductible, mobile claims, AI claims technology
10.0

Discounts Available

Multi-policy and bundle discounts, safe drivers, affiliation discounts, eco discounts + more
10.0

Customer Service

Multiple communication options, multi language support
10.0

Online Experience

User friendly site, online application, learning resources
8.0

Direct Insurer?

Marketplace with only external links to insurers
6.0
Insurify Review

Pros and Cons

AI technology is Insurify’s special sauce, enabling it to give you instant rates and recommendations without any need for a phone call. Just plug in some basic details about yourself and your vehicle to get rates from more than 120 auto insurance companies. Or, for an even quicker comparison and personalized recommendations of the right type of insurance policy for your needs, just text a photo of your license plate to Insurify’s Personal Virtual Agent on Facebook Messenger. Either way, Insurify says it’s committed to getting you a quote within three minutes.

There aren’t any obvious downsides to Insurify’s service, given it’s free to use and requires only a few minutes of your time. With that said, this is a purely online search platform. Although Insurify does maintain a customer support line during operating hours, it’s obviously ideal for people who are comfortable entering personal information online.

Insurify has won multiple awards for its product, including the 2016 ACORD Insurance Innovation Challenge Startup Disruptor – which it won for using AI and natural language processing to simplify the car insurance shopping experience.

Types of Auto Insurance

Insurify isn’t a direct insurance provider, but rather acts as an intermediary to more than 120 leading auto insurance companies from around the United States. Insurify gives personal recommendations on the right type of insurance for your needs, based on your location, personal profile, and driving history. Coverage could include:

Liability (Bodily Injury and Property Damage). Covers liabilities when you’re the at-fault driver.

Collision. Covers replacement or repairs if your vehicle is damaged in a collision with another vehicle or object.

Comprehensive. Covers replacement or repairs if your vehicle is damaged in a non-collision incident such as a fire, flood, vandalism, or theft.

Uninsured and Underinsured Motorist. Ensures you’re not left paying for the other driver’s liabilities if they don’t have a sufficient level of insurance.

Personal Injury Protection or Medical Payments. This type of coverage varies from state to state, covering hospital visits and related expenses such as rehab and lost income if you or your passengers are injured in an accident.

Add-ons. Most of the car insurance companies in Insurify’s network offer add-ons, such as rental coverage, emergency roadside assistance, equipment coverage, and ride-sharing coverage.

Discounts and Rewards. Insurify checks to see if you qualify for any driver discounts before transferring you to your chosen provider to complete your insurance purchase.

Additional Features

Insurify isn’t a direct insurance provider, but rather acts as an intermediary to more than 120 leading auto insurance companies from around the United States. Insurify gives personal recommendations on the right type of insurance for your needs, based on your location, personal profile, and driving history. Coverage could include:

  • Real-time online quotes from more than 120 insurance companies.
  • Personalized recommendations of insurance policies that fit your needs.
  • Instant email or SMS alerts when your rates drop.
  • Speak to a virtual agent on Facebook Messenger to get quick rates or answers to thousands of frequently asked questions about vehicle insurance.
  • Quick price and coverage calculator, showing what people like you pay, based on: your marriage status, age, whether you have kids, if you finance or lease, if you’re a homeowner, and if your car is worth more or less than $5,000.

How to Apply

To see a full rates comparison between multiple auto insurers, click the “Start saving now” button at the top of the Insurify home page. Enter information about yourself and other policy holders, and about the vehicle or vehicles being insured. After completing the online form, you’ll see a list of several auto insurance companies with good prices. Choose your preferred policy to complete the process directly with the insurer.

For an even quicker service, you can use Insurify’s Facebook Messenger service to speak to a virtual agent and find theinsurer for your needs. The virtual agent will ask you a couple of questions, such as whether you’re married or single. The agent will then ask you to upload a picture of your license plate and use that information to load up additional information about you and your vehicle. They’ll then show you the right car insurance company for you, and leave you with the option of calling an agent instantly with click-to-dial or having them call you back to complete the process. Insurify agents work with you to make sure you qualify for all possible discounts before transferring you over to your chosen provider.

As with other car insurance shopping platforms, Insurify doesn’t charge you a cent for its services. Your only payment is to your chosen insurer – and the insurer pays Insurify for referring you.

Filing a Claim

Because Insurify is an intermediary and not a direct underwriter of insurance products, all claims must be filed with the company you choose for your insurance coverage. The companies in Insurify’s network of car insurance companies typically let customers file claims using ore or more of the following:

  • Toll-free phone number
  • Live chat
  • Online account
  • iOS or Android app

Contact Details

Although Insurify is an online platform staffed by virtual assistants, it also provides human assistance via the following channels

  • Although Insurify is an online platform staffed by virtual assistants, it also provides human assistance via the following channels
  • Phone: To speak to customer service and get a quote, call 877-577-7111. To speak to an agent and finish a quote that you began online, call 844-331-6104
  • Mail: 222 Third St #1320, Cambridge, MA 02142

Summary

Insurify is indicative of the future of car insurance, using its AI-powered virtual assistant to help motorists get low rates and personalized recommendations in minutes. If you’re looking to conduct a quick rates comparison and find the right policies for your needs from more than 120 leading car insurance platforms, Insurify is the right platform for you.

Nadav Shemer
Written by
Nadav Shemer
Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. He enjoys writing about the latest innovations in financial services and products. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Insurify
Excellent • Reviews 609
on
Excellent
85%
Great
8%
Average
2%
Poor
1%
Bad
4%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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customer
10 hours ago
I was very easy and useful to set up on…
I was very easy and useful to set up on line and the agent was very helpful
WP
WON PAIK
12 hours ago
Fast and responsive service with prompt…
Fast and responsive service with prompt feedback. In addition, great rates.
WM
WILLIAMS RAMOS MONTERO
14 hours ago
The highest standards as an online…
The highest standards as an online guide for acquiring the best insurance options.
JB
Jonathan Bridges
17 hours ago
Good quotes
Good quotes ! I would recommend this for my loved ones.
AT
Aundrea Tacey
17 hours ago
He explained everything amazing and…
He explained everything amazing and explaining what he was doing and stayed on the phone until the very end, he was patient and had great customer service!
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