LoanBuilder Review

ByBestmoney StaffJan. 07, 2021

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In a Nutshell

By providing access to highly customizable short-term business loans, LoanBuilder, A PayPal Service, offers borrowers the freedom to design loans according to their needs and specific circumstances. It may be an excellent choice for businesses needing access to short-term cash injections and the flexibility to choose unique repayment solutions with weekly payments.


  • Customers select the loan terms
  • Clear fixed repayment rates


  • Shorter repayment terms
  • Stacking fees

LoanBuilder at a Glance

Loan typesShort-term business loans
Loan amountFrom $5,000 to $500,000
Repayment terms13 to 52 weeks depending on loan amount
Minimum credit score550+
Minimum monthly revenue$3,500
Time until fundingAs fast as 1 business day
Direct Lender or MarketplaceDirect lender

LoanBuilder LoanBuilder View Rates


LoanBuilder, A PayPal Service, is a product serviced by Swift Financial, which was acquired by PayPal in September 2017, with a goal of providing access to funding to more small businesses. The lender for LoanBuilder, A PayPal Service, is WebBank, Member FDIC.  LoanBuilder has a unique approach as borrowers can apply for loan terms according to their needs and specific circumstances. LoanBuilder Loan eligibility and loan offers are evaluated based on an overall assessment of your business's health. If approved, loans can be funded as fast as 1 business day and are repaid on a weekly basis.

Suitable for?

  • Unique businesses that need quick access to short-term funding

Prospective business borrowers can build and customize loans on the LoanBuilder website. The LoanBuilder Configurator enables businesses large and small to have more control when seeking the funding they need for a range of different functions. Subject to lender approval, if an applicant wants lower payments, they could select a longer term, or, if a lower fixed fee is preferred, they could select a shorter term.

  • Businesses with weaker credit scores

Customers who turn to LoanBuilder with lower credit scores could still be approved for funding. Minimum eligibility requirements for the product include a 550 FICO score, and exploring potential loan options through the LoanBuilder Configurator will not affect the applicant’s credit score.**

Loan Features

When it comes to finding unique financing solutions, customers are in good hands with LoanBuilder, A PayPal Service. The service is designed to help applicants find the right combination of loan amounts /terms, and work with them to create a funding solution to meet their needs. Additionally, the loan’s broad range of funding amounts and short-term repayment periods may be a great solution to deal with unexpected costs, expansion projects, or emergency equipment purchases. The team at LoanBuilder also takes pride in relaying funding decisions generally within 24 to 72 hours. When it comes to paying down the balance, the loan terms require weekly automated repayments while customers benefit from the transparency of the single fixed-fee cost.

 Highlights for LoanBuilder: 

  • Customizable short-term loans
  • Receive funding as fast as one business day
  • Loans from $5,000 to $500,000
  • Single fixed-fee pricing
  • Fixed weekly loan payments

The Application Process

The LoanBuilder application process is straightforward. LoanBuilder applicants must meet the following minimum requirements to be considered for approval:

  • Be in business for a minimum of 9 months
  • A personal credit score of the owner of 550 or higher
  • A business located in the 50 states or Washington D.C.
  • Annual revenues higher than $42,000

There are restrictions on which types of businesses are eligible for LoanBuilder. LoanBuilder’s website provides a full list of ineligible businesses, which includes, but is not limited to, gun stores, political organizations, non-profit organizations, and schools.

Loan Terms - Customizable and Transparent

LoanBuilder offers short-term financing options, with loan amounts starting as low as $5,000 and reaching up to $500,000. Subject to lender approval, borrowers can choose their amount on the company’s Loan Configurator and view their repayment in total terms as well as weekly payments.

LoanBuilder provides a single repayment option. Borrowers must repay their loans weekly, with LoanBuilder conducting weekly automated withdrawals on a day preset by the borrower. The cost of the loan is a single fixed-fee that is disclosed upfront and does not change. There is no origination fee, early payment fee or any other hidden fee. The only other cost is a $20 returned item fee that is only charged if a payment is returned.

Repayment Terms

Repayment is handled as a weekly automatic deduction, for a term from 13 to 52 weeks. Customers may pay off their loans early, but the same fixed fee will still apply.

How Safe Is It?

We were happy to see that the company protects customer information using industry-standard measures. The company does not sell personal information.

Help & Support

Those who need to contact LoanBuilder can do so by telephone or email. Although there is not around-the-clock customer service, representatives are available during business hours, from 9:00 AM to 8:00 PM EST, Monday through Friday plus 11:00 AM to 3:00 PM EST on Saturday. We experienced reasonable response times both via email and total phone wait time. Overall, we found that representatives were easily reachable and replied to all of our inquiries competently.

Deep Dive into Pros and Cons

Receive funding fastHigher rates
Clear fixed repaymentsShorter repayment terms
Mobile Access
Borrower can customize loan terms (subject to lender approval)

There are a few areas where LoanBuilder could improve its offerings. The loan’s shorter repayment terms mean customers may have to pay higher weekly payments in some cases.

We were nonetheless appreciative of other aspects of LoanBuilder’s platform. The LoanBuilder Configurator made it extremely easy for customers to explore their loan options and have more of a say when it came to setting terms. LoanBuilder is quite transparent about the terms it provides and fixed repayments make it easy for customers to plan their loan repayment.


LoanBuilder, A PayPal Service, helps make it easier for customers to apply for business funding specifically catered to their unique circumstances. Apart from enabling prospective borrowers to customize terms, LoanBuilder’s design effectively helps businesses understand what to expect. LoanBuilder may be an excellent choice for businesses needing access to short-term cash injections with the flexibility to choose unique weekly repayment solutions.

Physical Address

Swift Financial, LLC 

3505 Silverside Rd. 

Wilmington, DE 19810

LoanBuilder LoanBuilder View Rates

LoanBuilder customer testimonials

ExcellentReviews 5,324
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  • author
    Lynne Ostreicher
    4 days ago

    Doug Diamond (if that's his real name)-of Swift Financial called me to claim that my Gold's Gym membership was in default since it was never canceled when it actually was canceled over 14 months ago. After reading my contract, I found that I followed all the correct protocol to cancel my membership. After Mr. Diamond's threats to destroy my credit rating, I paid over $200.00 (which I plan on disputing with Gold's Gym corporate offices and my bank) to make the matter go away and not have my credit dinged by this individual/company. I asked that all the documentation they had be sent to me and I will see if Swift Financial complies with this request. I tried to call back Mr. Diamond several times at the number he gave me and the call never goes through. Mr. Diamond assured me I could reach him anytime.In other words, IS THIS A SCAM COMPANY?? Swift Financial should be looked at very carefully as to how they handle matters, their facts, their tactics and their attitude when speaking to consumers via phone. NEVER USE THIS BUSINESS - BE VERY WARY OF THIS COMPANY AND THOSE THAT WORK FOR SWIFT FINANCIAL.


  • author
    Dan B.
    Mar 17, 2021
    Unprofessional service.

    I am actually a fan of paypal, but this sub-company of theirs has bad service: I started filling out the PPP application, and at the end of the process received the message "We're sorry [name], we're not presently able to offer you a Paycheck Protection Plan Loan ... an email will be sent you at [email] containing additional details and reasons." It has been over a month and they didn't bother to send anything. This is disrespectful and unprofessional.


  • author
    Darrell Bob
    Mar 11, 2021
    ppp loan nightmare

    i applied for ppp loan second draw in the beginning of feb. signed documents in the beginning of feb . i was told i was denied a week later and asked if i wanted loanbuilder to continue. Since i recieved my first ppp loan thru loanbuilder i was confident that that would come thru! So i withdrew my application from other lenders and kept loanbuilder. It has been a month plus days and nothing! they have put me in a really bad bind by trusting them! And they refuse to give me any updates other than we are working as fast as we can. But i have seen people apply as recently as weeks ago this month who have been processed and finished. Yet i'm still waiting for answers!


  • author
    James Shoop
    Mar 09, 2021
    Absolutely terrible PPP processing

    Absolutely terrible PPP processing. Applied in mid January right after they started taking applications. Took until last week (3/3) to get SBA approval. It's now been 7 days and my money still hasn't been deposited. I've never had a loan take so long between approval and funding. I get the same congratulations email that I was approved every morning for the past 7 days. Hopefully will see this money before the 10 days the sba allows for disbursement. If I wait this long just to get canceled by the sba I doubt I'll have time to apply elsewhere and get help for our business -James Shoop, Screaming Oaks Farm


  • author
    Larry Berry
    Mar 08, 2021
    Crusader Paint, LLC review

    my company Crusader Paint, LLC obtained a working capital loan through PayPal. The entire process was conducted in a professional and extremely user friendly manner. The loan representative from PayPal was friendly, very knowledgeable about the various product offerings and most important really gave me confidence that my company's financial welfare was his most important consideration. The process from start to funding was a little over 24 hours. This is my company's third loan from PayPal. So, if a returning client is a sign that repeat business is customer satisfaction; consider Crusader Paint, LLC a very happy client of PayPal.