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BestMoney.com
Upstart Auto Refinance Review
Reviews 40,970
Upstart
Visit Site
Upstart
Excellent
Reviews 40,970
Michael Graw
Aug. 13, 2021
1 min read
Michael Graw
Upstart summary
Upstart is an online lender that offers personal loans and auto refinance loans. Auto refinance loans are available to borrowers with a credit score as low as 510, and you can borrow up to $60,000. You can check your rate and pre-qualify for an offer without impacting your credit score, and the entire application process takes place online. If you need help, you can get in touch with Upstart’s support team 7 days a week.
Pros
  • Minimum 510 credit score to qualify
  • Pre-qualify with a soft credit check
  • Phone support available 7 days a week
Cons
  • Does not allow co-borrowers
  • High 4.5% origination fee

Upstart at a glance

3.8
Editorial score

Online experience

Good online resources, but no access to rates
4.0

Customer services and support

Multiple ways of reaching lender, wide range of hours
4.0

Loan Types

Niche lender
3.0

Repayment Flexibility

Only offers immediate repayment & limited repayments plans
3.0

Eligibility (credit score)

Accepts all credit types
5.0

Upstart Upstart Visit Site

Best For?

Upstart is suited for vehicle owners who have poor credit. That’s because this lender will issue auto refinance loans to borrowers with a credit score as low as 510, while many competitors require a credit score of 600 or higher. In addition, Upstart allows you to take out loans with a maximum loan-to-value ratio of 145% and doesn’t require borrowers to have a minimum income to qualify for a refinance loan.

Features

Upstart’s auto refinance loans have saved borrowers an average of $230 per year on their car payments. Any insured personal vehicle qualifies for a refinance loan as long as it’s less than 10 years old and has done fewer than 120,000 miles. Even better, you only need to have a minimum credit score of 510 to qualify for a loan. Upstart allows you to check your interest rate online and pre-qualify without impacting your credit score.

  • Borrow up to $60,000
  • No prepayment penalty
  • Check your rate without impacting your credit score
  • Available in 46 states

Application Process

Upstart’s application process is carried out entirely online. You can check your rates and pre-qualify for a loan offer by entering details about yourself and your vehicle. Upstart conducts a soft credit check which won’t impact your credit score.

If you want to accept a loan offer, you’ll need to upload supporting documents such as a paystub and proof of car insurance. Upstart typically takes between 30 and 60 days to process your loan and transfer your vehicle’s title.

Loan Types and Terms

Upstart only offers auto refinance loans for personal vehicles. You cannot use an Upstart loan to buy a new vehicle or to refinance a commercial vehicle. Note that all Upstart loans include an origination fee of 4.5%, which is deducted from your total loan amount.

  • Minimum credit score of 510
  • Maximum loan-to-value ratio of 145%
  • Vehicle must have fewer than 120,000 miles
  • Vehicle must be less than 10 years old
  • Current loan must be at least 1 month old

Repayment Options

Upstart’s auto refinance loans are designed to match the term of your current auto loan, although the company will extend your repayment period by 12 months in some cases. Upstart offers a maximum loan term of 72 months, and you cannot choose the term you receive.

How Safe Is It?

Upstart has worked with over 800,000 borrowers since the company launched in 2012. It has a 4.9-star rating on TrustPilot after more than 10,000 reviews and an A rating with the Better Business Bureau. Upstart’s online application and client portal are protected with SSL encryption to keep your information secure.

Help & Support

Upstart offers customer support by phone and email from 6 am–5 pm (PT), 7 days a week. You can also find more information about the application process in the company’s online help center.

Phone: (650) 204-1000

Email: support@upstart.com

How Upstart Compares


UpstartMyAutoLoan
APR4.99%1.89%
Minimum credit score510575
Loan amounts$9,000–$60,000$5,000–$99,000
Loan term12–72 months24–84 months
Best forBorrowers with poor creditLower monthly payments

Summary

Upstart makes it easy for vehicle owners with poor credit to refinance and save money on their auto payments. This lender requires a minimum credit score of just 510 and issues loans with a maximum loan-to-value ratio of 145%. You can borrow up to $60,000, and any personal vehicle that’s less than 10 years old and has fewer than 120,000 miles on the clock qualifies. You can apply online with Upstart, and help is available 7 days a week.

Physical Address

Upstart, 2950 S. Delaware Street, San Mateo, CA 94403

Upstart Upstart Visit Site

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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See what some costumers are saying about Upstart
Upstart
Excellent
Reviews 40,970
on
Excellent
97%
Great
2%
Bad
1%
K
krystal
20 hours ago
So quick
So quick, easy, and stress free!
M
manuel
a day ago
Excellent quick and fast service will…
Excellent quick and fast service will use them again💯
S
sonia
a day ago
Easy to apply
Easy to apply, and simple to navigate website.
D
david
a day ago
Quickest and easiest loan experience…
Quickest and easiest loan experience we’ve ever had! They had questions regarding credit/banking transactions which we were given an opportunity to explain/answer/clarify instead of being automatically denied! By far the best experience! Would definitely recommend them to anyone looking to consolidate their debt. Thank you Upstart
C
caitlin
2 days ago
It was very easy to use on my own and…
It was very easy to use on my own and have the best rate possible. I would definitely recommend to anyone.
A
ashokkumar
2 days ago
Very friendly website easy approval…
Very friendly website easy approval Thanks
J
jessica
2 days ago
This was the absolute easiest process!
This was the absolute easiest process!
J
jason knight
2 days ago
This was a very fast and easy solution…
This was a very fast and easy solution to my credit card problems
M
mark
2 days ago
Effortless
Effortless, easy, quick.
C
cr
2 days ago
Very easy process!
Very easy process!
A
angel
2 days ago
The process was fast
The process was fast, simple, and seemless. I also appreciate not having to pay an origination fee as I've had to with every other loan I've ever taken out.
S
sara
2 days ago
Fast
Fast, secure, and easy. This loan experience will make future decisions easier, and pain-free!
M
michael
3 days ago
no issues with upstart great to work…
no issues with upstart great to work with
M
michelle
3 days ago
Very easy application process with…
Very easy application process with clear instructions on loan application and process.
J
jennie
3 days ago
Informative and Quick
The process was quick and allowed for me to see different options available. There was information given that helped me to make a decision when given choices.
C
cameron
3 days ago
Very simple process and appreciate the…
Very simple process and appreciate the quick follow up time and taking a look at more than just a credit score . Thank you thank you
M
maritza
3 days ago
The site is easy to navigate through…
The site is easy to navigate through and the information provided is presented clearly to the user.
J
jeremy
3 days ago
Easy and quick
Extremely easy to apply and not a lot of hassle weather you decide to take the loan or decline. The whole process is quite user friendly and I will likely use them again if needed!
J
jules
3 days ago
Quick and extremely efficient process!
Quick and extremely efficient process!
M
mark
3 days ago
This was very simple and the rate was…
This was very simple and the rate was lower then my bank even including the fee by alot
R
ripley
3 days ago
Very easy to work with
Very easy to work with
F
frederick
3 days ago
Timely
Timely, courteous and professional responses. So very glad and blessed to find folks like you in today's world.
F
frank audino
3 days ago
The process was quick and seamless.
The process was quick and seamless.
C
carl
3 days ago
Fast and easy.
Fast and easy.
C
carol
3 days ago
fast and easy
fast and easy
P
penny crawford
3 days ago
Even with a 785 score I got denied
Even with a 785 score I got denied. I am giving 5 star to David_ financialsolution on Instagram, very easy and transparent process, I got my loan with no stress
A
alan
3 days ago
Was real easy
Was real easy
E
e.a.
4 days ago
Went through them twice and an amazing…
Went through them twice and an amazing experience, G-d Bless. 15k the first one and 5k the second one
M
matthew
4 days ago
Super Easy to get financing
Super Easy to get financing. Rates are fair based on credit rating.
J
jesus
4 days ago
Need emergency money? This is a great place to get it.
Great place to get funds for emergemcies, you get the money fast.
J
joel
4 days ago
Amazingly fast and simple.
Amazingly fast and simple.
L
leon
4 days ago
Loan application was easy and a big…
Loan application was easy and a big sigh for me. Thank you so much!
B
betty
4 days ago
Super fast and easy
Applying for a personal loan with Upstart was so quick and easy!
A
antoinette
4 days ago
Fast easy approval on loans and money…
Fast easy approval on loans and money transferred to bank within days of applying.
K
kk
4 days ago
The ease of completing the loan process.
The ease of completing the loan process.
N
nicole
4 days ago
Upstart is efficient and accurate in completing paperwork
Upstart is efficient and accurate in all that they say they will do and complete. The experience was good and I will recommend to others.
D
dominick
4 days ago
My loan process was easy n handled by…
My loan process was easy n handled by all representatives with professional curtesy n was done in few days. Better than any loan I ever applied for. Thank you Apple bank
A
ak
4 days ago
I was very pleasantly surprised how…
I was very pleasantly surprised how easy it was to secure a loan. I did have a good credit score though 720+
J
javier
4 days ago
Fantastic and speedy services
This was truly a great, fast and easy process. Everything was done online within minutes received approval. Thank you for helping me get back on track.
B
bryan
4 days ago
Easy process
Easy process. I like that most everything is done online.
A
ana
4 days ago
This is my second loan with Upstart and…
This is my second loan with Upstart and both were processed very fast. The money is in the account as they promised. I had no problems with my 1st loan with Upstart and that's the reason why I applied for a second loan. Thank you...
J
juan
4 days ago
Fast cash
Easy to use system , fast approval and fast cash in the bank
V
vicki
4 days ago
Very fast and easy
Very fast and easy. thank you.
C
cindy
4 days ago
Very easy to work through the…
Very easy to work through the application process. Quick and easy!
A
a. doran
4 days ago
Customer service is PHENOMENAL
Customer service is PHENOMENAL. Incredibly polite, friendly, and HELPFUL. Process was easy!
R
riley
4 days ago
Smooth and Fast
It was so simple and everything was clearly explained, nothing was hidden. My loan was approved and finalized in 15 minutes.
C
candy
4 days ago
Simple and Easy
The quick easy process made this experience great! I would use them again! Thanks
J
jacob
4 days ago
I love Upstart
I love Upstart. The process is easy. The customer service is awesome! I've never had any issues. They let you choose amounts and give you a rate.
U
user
4 days ago
The loan was fast and to the point
The loan was fast and to the point! Very Satisfied.
S
stassy
4 days ago
Best Loan Agency
Getting my relocation loan was quick and easy. Hustle free. Will totally recommend.
J
joy
4 days ago
Easy and explained well
Easy and explained well
B
benjamin
4 days ago
Quick and easy process
Straightforward process to apply. Money is deposited quickly. Great experience
L
lisa
5 days ago
quick and easy
quick and easy
J
john
5 days ago
Great fast and easy
Great fast and easy
Z
zara
5 days ago
Super quick and easy!
Super quick and easy!
S
sindy
5 days ago
The process was simple and smooth
The process was simple and smooth, the rates and options were faire, and I got approved the same day. I'm very happy with my experience.
W
william
5 days ago
Easy
Easy, Fast and convenient!
B
bob
5 days ago
Best rate
Best rate, easy approval and application process
L
lawrence
5 days ago
Very accessible loan process!
Very accessible loan process!
M
martha
5 days ago
Great experience
Great experience! Very streamlined process. Thank you for making this so easy! Appreciated!
M
michael
5 days ago
This was very simple and very easy to…
This was very simple and very easy to get started only took a few minutes
J
jean-marie
5 days ago
Very fast and easy to apply and get…
Very fast and easy to apply and get approved! No hassles or issues.
C
colleen
6 days ago
It was nice to apply online
It was nice to apply online. I work a 3rd shift so it's nice to apply on night off when I'm awake.
P
pinoymd
6 days ago
Fast transactions
It was fast and easy application and approval with competitive rates especially for new credit history.
J
john
6 days ago
Easiest process ever
Easiest process ever. Everything clear, simple and efficient.
W
wayne
6 days ago
very quick and easy
how quick everything went , very easy
J
janet
6 days ago
The process of application was easy to…
The process of application was easy to understand and very clear, I called customer services with more questions and they were able to answer all muy questions.
F
flordeliza
6 days ago
Easy to apply for personal loan
Easy to apply for personal loan, I thankfully upstart personal loan. Help me a lots that time I need help for financial. I will recommend to everyone.100%
M
mellie
6 days ago
The whole process was easy from start…
The whole process was easy from start to finish, and they were even able to get us a better interest rate than they first quoted. I would definitely use them again.
E
erick
6 days ago
Awesome service!
Needed the funds fairly quick and Upstart made the process easy!
s
smt
6 days ago
Provided the assistance I needed!
This process was seamless and very helpful! This is my second time utilizing and the experience is still great!
M
michelle
6 days ago
Fast, Easy and Funds deposited quickly
Quick, easy, simple and fast process. Money is received quicklyl.
S
stephanie
6 days ago
Quick and painless process!
Quick and painless process!
D
debra
6 days ago
Prompt response
Fast and seamless approval!
M
mike
6 days ago
Financial help when you need it, without any hassles
Things don't always work out as you plan, its nice to know that there's a bank who can help when you need it.
L
lorenza
6 days ago
My experience was awesome
My experience was awesome Simple, quick and easy all of the way to the representatives via phone. Thank you!
Y
yuri
6 days ago
This was a great experience
This was a great experience. The process was fast and easy.
D
daniel
6 days ago
The whole process was fast and easy!
The whole process was fast and easy!
k
kate
6 days ago
Quick and easy
Quick and easy! And fair rates to boot.
B
bruce
6 days ago
Ease of completing form online
Ease of completing form online. Competitive rates. Small amount of time to complete info.
H
heather
6 days ago
Efficient
Easy, accurate and efficient!!
S
sarina
6 days ago
Getting the loan I needed was simple and straightforward.
Getting the loan I needed was quick, straightforward, and easy. Everything was clearly explained in an easy to understand way. I liked that I was able to put in different amounts for the possible loans and see how much everything would cost, compare my options, and make an informed decision. There were no hoops to jump through. Thank you.
T
tracy
6 days ago
Upstart app was so easy to use
Upstart app was so easy to use. The process was simple but had a variety of options. I loved the build your own loan option. This process was easy and so helpful in a pinch! Thank you!
A
adriana
6 days ago
Very very fast turnaround
Very very fast turnaround! Very friendly and quick turn around.
C
carmen
6 days ago
Fast & Easy
Fast & Easy. Upstart makes it easy to browse loans and finalize offers. The application process was fast and setting up payments was hassle-free.
G
goldengrams
6 days ago
I had a loan with Upstart at a…
I had a loan with Upstart at a different time, I then applied for this current loan. The application process online was fast, easy, and it guided me through every step. The interest rate is within an amount that I was looking for. They claim I will have my funds same day. (even if it takes longer, I don't mind) It was an easy process! Thank you!
A
adrian ss
7 days ago
Quality service and personalized…
Quality service and personalized service!
A
andy
7 days ago
Easy application and fast responses…
Easy application and fast responses were great!
J
jamie
7 days ago
Quick and painless!
Just looking to consolidate some cards into one payment. Great terms and saves me 200 a month. Quick and easy experience!
S
steve
7 days ago
My experience was great
My experience was great, fast and easy to use
T
todd
7 days ago
great transaction...no tricks...
great transaction...no tricks...
E
eliza
7 days ago
The support team is very helpful,very…
The support team is very helpful,very professional. There is no penalty for paying off early because of a higher interest rate.
S
stephen
7 days ago
Quick
Quick, secure, no worries.
A
amy rountree
7 days ago
Quick and easy!
Quick and easy!
J
jorge
7 days ago
Very easy to apply and good rates
Very easy to apply and good rates
J
jamie
7 days ago
Fulton Bank is the BEST!
Hello: I HIGHLY RECOMMEND Fulton Bank to anyone in need. In my quest to consolidate bills and start my new business, they were there to help! The process was straightforward and seamless. Conventional Banks really do need to rethink their strategy. With organizations like Fulton, you can obtain the liquid funds needed to move forward in life and make your dreams come true! THANK YOU!
C
customer
7 days ago
Easy process and good rate
The process was quick and simple. I earn a good income but wanted to consolidate debt as I am helping my son through college right now. Upstart gave me a loan and at a better rate than those that I was able to compare with
Z
zachary
7 days ago
Tried to get a loan through 2 other…
Tried to get a loan through 2 other banks got denied even with good credit Upstart accepted on the spot
B
bm
7 days ago
Upstart was super easy to work with
Upstart was super easy to work with! I got approved for 10k at a reasonable interest rate in less than 10 minutes! I highly recommend.
M
michelle
7 days ago
Quick and easy loan process
Quick and easy loan process. Interest rates were higher than I would have liked, but they were as expected for a quick personal loan and much better than other competitors for similar loans. I would definitely use them again when I need a quick turnaround. I also called customer service to ask a few questions and they were great!