CarsDirect Review

ByCaroline BentonDec. 31, 2020

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

In a Nutshell

CarsDirect is a trusted name in the world of online auto sales and financing. The marketplace platform specializes in helping customers with past bankruptcies, weak credit, or no credit at all. CarsDirect has a vast network of private lenders offering competitive rates.


  • Simple and quick application process
  • Matches you with specific lenders that fit your needs


  • Lenders may continue to contact you even after you pick a loan
  • Not a direct lender, so rates and terms are not guaranteed

CarsDirect CarsDirect Visit Site

CarsDirect at a Glance

CarsDirect has a quick and simple application process with no obligations. Borrowers can easily apply for a wide range of potential loans while benefiting from quick response times. Each potential loan can be thoroughly researched with CarDirect’s quick service to find the right solution for applicants. 

Founded in 1999, primarily as an online marketplace for new and used vehicles, CarsDirect was one of the original online car loan platforms. Operated by Internet Brands, Inc., CarsDirect prides itself on its objectivity and pricing. With a comprehensive auto shopping platform, CarsDirect operates its own marketplace to connect customers with thousands of auto lenders. 

Suitable For?

CarsDirect could be the choice for you if you have poor credit, or no credit score at all, as there is no minimum score requirement, and many of its loan providers are happy to work with customers who are actively working to improve their credit. CarsDirect will even help you if you have experienced bankruptcy in the past. Thanks to a national network of partners, CarsDirect is well-positioned to secure you an offer from a local lender no matter where you live. 

CarsDirect Features

CarsDirect’s quick loan application can be completed in just minutes. The speedy matching process connects you with CarsDirect’s large network of national lenders as soon as the next business day. 

The educational resources on the CarsDirect website sets it apart from its competitors. The platform hosts an expansive selection of articles that cover topics such as loan application, finding the right lender, financing strategies, and empowering customers with tools to make the right decision. To help you better determine your pricing range and budget, CarsDirect features a handy loan calculator on its website. 

Highlights include:

  • A simple and speedy loan application process
  • Obligation-free application 
  • Loan offers within a day 
  • Loans available for all credit types
  • Option for loans with no money down
  • Extensive educational resources
  • A vast network of nationwide lenders

Application Process

The secure online application is obligation-free, so you are not required to choose a loan after submitting your form. The personal information that you provide helps CarsDirect pair you with the most appropriate lender based on your specific criteria. Information submitted on the form includes your email and phone number, social security number, and employment and financial information. CarsDirect prides itself on working with customers regardless of their credit background. Therefore, the platform does not have a minimum credit score requirement for loan applications. CarsDirect is flexible when it comes to borrower qualifications, but you must meet the following requirements:

  • At least 18 years of age
  • A minimum monthly income of at least $1,500 to 2,000
  • Proof of employment or income
  • Currently residing in the United States
  • Borrowers must be a citizen or legal resident of the United States

Once you have completed the initial pre-qualification form, CarsDirect will match you with several potential loan alternatives. You can then select the lender that is most suitable for your purposes. Once you have selected your preferred lender, you can finalize your loan terms and rates directly with that lender. Keep in mind that CarsDirect cannot guarantee any of the terms offered on its site. 

Loan Types and Terms

CarsDirect does not originate any of the loans listed on its website. Therefore, APRs, loan terms, and loan amounts will vary between lenders. You can still find valuable information, however, on the company’s comprehensive website.

CarsDirect works with several types of lenders, including dealerships, financial institutions, and alternative lenders. This means that the platform offers borrowers the convenience of purchasing and financing a new or used car with the same company. 

Some of the main services available include:

  • Loans for new and used cars with standard terms and rates
  • Loans for customers that have weak or no credit but still need to purchase a vehicle
  • Auto loan refinancing, which lets you modify your loan terms and rates and save on interest costs
  • Lease buyout loans that help customers finance their purchase of a car with a lease set to expire

How Safe is It?

CarsDirect has a transparent privacy policy that clearly states how it handles customer data. To connect a customer with a lender, CarsDirect must share personal information with its third-party clients. However, CarsDirect only gives customer data to companies who are affiliated with the company and Internet Brands, Inc. Customers also have the right to opt-out of certain data and cookie collections in many cases.  

Help & Support

CarsDirect representatives can be reached via a toll-free telephone number or by email. Waiting times for both channels are relatively short, and emails are usually answered within one business day. The company’s live chat is a distinguishing feature, which is available 24 hours a day.  

CarsDirect CarsDirect Visit Site

Final Word

CarsDirect has become a trusted name in the world of online auto sales and financing. CarsDirect and its affiliates specialize in customers with past bankruptcies, weak credit, or no credit at all. The marketplace platform features a vast national network of private lenders.  The application process is quick and simple, resulting in timely offers from interested lenders. CarsDirect has superior customer support and provides extensive educational resources on its website for less experienced borrowers. Overall, CarsDirect is an excellent option and resource for customers seeking auto financing regardless of their credit standing.

Physical Address

909 North Sepulveda Blvd.

11th Floor

El Segundo, CA


CarsDirect customer testimonials

AverageReviews 145
TrustPilot is the world’s most powerful review platform, free and open to all.
  • author
    Mar 10, 2021
    Stay away from this company

    Not an actual loan company. They are just a broker. Got several local car dealers constantly calling which I absolutely did not want. No communication !!! Skip this place. Not transparent in any way.


  • author
    Jan 13, 2021
    when I first bought a car from…

    when I first bought a car from Carsdirect in 2010 it was a wonderful experience. No hugging , no negotiating no up-selling etc. I was given the address of a dealer to go (after paying $500 deposit) and simply picked up my car. Fast forward 10 years: the site was probably bought by some "car dealer group" which connects you with local dealers followed by endless emails, text and phone calls-another words: back to the old, dreaded ways of car buying process. Don't give them your contacts-just use the site to check the options, colors, specs, invoice pricing, etc of your dream car.


  • author
    Mr Lynn
    Oct 17, 2020
    well worth a visit

    emailed the other day asking if the car was still for sale then travelled 130 mile to look at the car. the car was sanitized ready for us to view, drive, what ever we wanted. we had the keys handed to us and then told to take our time and just give the guys a shout when we finished "No Hassle at all". to be honest the car was as described everything was what we expected. before we left we had a walk around and they had many people viewing the cars. they are the first we have visited with out the hassle they do actually leave you alone, it was so nice. We did not buy the car as it was £300 over our budget then needed the £150 tax plus told they ask for £50 to prep the car. So as they dont offer a discount for cash transaction even without a trade in, i thought £13k was enough to pay for the car. shame as i would have bought the car. Maybe its down to this covid and not getting to discuss who knows


  • author
    Aug 10, 2020
    Excellent service and very…

    Excellent service and very professional. Responded to my emails even after the purchase.


  • author
    Jun 28, 2020
    Expect Unending Email Spam from Third Parties either sold or gave my name and email address to many spamming companies that have nothing to do with cars. In less than a week, I have received twenty-one emails from: Terminix, Dish Network, Andersen Replacement Windows, home warranty coverage provider, face mask seller, credit score company, roofing company, Sam's Club, Harry's Razors, Fidelity Life Insurance, ADT provider, Quicken Loans, and Mortgage News. I know that CarsDirect is responsible because I gave exclusively to them a shortened version of my name. All the spamming companies listed above used that abbreviated name in their emails to me.