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Unlike most car insurance companies, The General allows anyone to request an online quote anonymously and without having to provide any contact details. Just enter your zip code, date of birth, and detailed information about your vehicle and General will show you exactly how much it will cost you to purchase car insurance. You can save the quote for later and use the figure to compare with other car insurance providers; or you can purchase insurance right away if you’re happy with The General’s offer.
The General has standard coverage for all motorists but specializes in providing insurance to drivers who might find it hard to get coverage from elsewhere. This includes drivers who have: never been insured, have had their previous coverage lapse; have been involved in accidents in the past; or are considered high-risk.
Residents of almost every state can purchase car insurance from The General. Unfortunately, almost isn’t quite the same as all, and The General doesn’t currently offer its products to motorists in Massachusetts, Michigan, or Hawaii.
The General sells the following types of car insurance coverage:
Liability coverage. Comprising Bodily Injury liability and Property Damage liability, this covers expenses when you injure another driver or damage someone else’s vehicle or property while in the act of driving.
Medical Payments coverage. This covers your or your family’s medical expenses when one of you is injured as a result of a traffic accident. It applies regardless of who is fault.
Uninsured or Underinsured Motorist coverage. This adds an extra layer of liability coverage to protect you when you’re in an accident caused by a driver who is uninsured or underinsured (i.e. the at-fault driver isn’t sufficiently covered for expenses).
Comprehensive and Collision. Collision coverage pays for the repair or replacement of your vehicle if you’re involved in an accident, regardless of who’s at fault. Comprehensive coverage pays for repairs or replacement if your vehicle is damaged for any other reason, such as floods, storms, fire, theft, vandalism, or hitting an animal.
The General can also help you:
It takes only 1-2 minutes to get an online quote and you don’t even have to hand over any identifying information or contact details. On The General website, simply enter your zip code under the heading “Get a quick quote”. Then follow these steps:
There are two ways to file a claim or check an existing claim: by phone (1-800-280-1466) or through The General app. Both options are open 24/7. You can use the app to enter all necessary information, including photos and details of the incident. The "Damage Map" feature allows you to document exactly where damage was caused to the vehicle. The "Claim Tracker" feature lets you stay up to date with your claim. Whether you file by phone or mobile, a claims adjustor will be int ouch with you within a few days of your claim to get more information and talk you through the process. Your claims adjustor will be your point of contact for the duration of the process.
To contact The General, use one of these channels:
The General specializes in providing affordable car insurance coverage to drivers who have trouble getting coverage elsewhere – such as drivers who have never been insured, have had their previous coverage lapse, or have been involved in accidents. Unlike other insurance companies, The General lets you request an online quote without handing over any personal details. You can see exactly how much you’d pay for a state-minimum insurance policy – without any obligations and without having to worry about getting dozens of calls or emails from agents wanting your business.
