1,438 Reviews

GEICO Review

Item: Geico-QS
Author: Nadav Shemer

Nadav Shemer

August 13, 2025

•

1 min

GEICO Summary

GEICO is one of the largest U.S. auto insurers, offering affordable rates, strong discounts, and an excellent mobile app. Available in all 50 states, it’s best for drivers who value convenience and savings, though it lacks gap insurance and has mixed claims satisfaction scores.

Geico-QS Pros & Cons

Pros

Many discount options

Wide availability, operates in all 50 states + DC

Highly rated, user-friendly mobile app

Cons

Doesn't offer gap insurance

Fewer local agents in some areas

Higher rates for higher-risk drivers

Geico-QS

Insurance Features

Wide coverage: liability, collision, medical, rental, roadside.

9.0

Discounts Available

Strong options: bundling, safe driver, military, multi-car.

9.0

Customer Service

24/7 claims & phone/app support; some delays reported.

8.0

Online Experience

Highly rated app, instant quotes, digital claims.

9.0

Direct Insurer?

Sells policies directly, no brokers required.

10.0

Types of insurance offered

GEICO provides a wide range of car insurance coverage, including:

Liability (bodily injury & property damage)
Collision and comprehensive
Uninsured/underinsured motorist coverage
Medical payments & personal injury protection (PIP)
Optional add-ons: roadside assistance, rental reimbursement, mechanical breakdown insurance

Additional features

Discounts: Military, federal employees, students, good drivers, and members of 500+ partner groups
DriveEasy: Usage-based program that tracks driving habits (available in many states)
Digital tools: Highly rated mobile app for policy management, payments, claims, and digital ID cards
24/7 customer support: Phone, website, and app access

How to apply

Visit www.geico.com or use the mobile app
Enter basic personal and vehicle details for a free quote
Review coverage options and discounts
Apply online, by phone, or through a GEICO agent

Filing a claim through GEICO

You can report accidents or damages online, in the GEICO Mobile app, or by calling their 24/7 claims hotline. The app lets you upload photos, track the status, and communicate directly with adjusters, making it easy to manage the process from start to finish.

GEICO contact details

Website: www.geico.com
Customer Service: 1-800-207-7847 (24/7 support)
Mobile app: GEICO Mobile (App Store rating: 4.8/5, Google Play: 4.5/5)
Headquarters: Chevy Chase, Maryland

Review summary

GEICO offers affordable car insurance with excellent discounts and one of the best apps in the industry. It’s ideal for drivers who value digital convenience and low rates. However, it lacks gap insurance and may not be the best fit if you want in-person service or top-tier claims satisfaction.

How do I know I can trust this review?

Our editors are serious about research - we combine our own experience with the services we recommend with reviews that come from verified users–just like you! Together with reviews from industry experts to ensure you choose with confidence and ease.

Nadav Shemer

Nadav Shemer is an insurance expert at BestMoney.com, with a background in financial journalism, hi-tech, and startups. He has covered business, tech, and energy for various publications and enjoys exploring the latest innovations in insurance to help readers make informed decisions.

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Risa Nelson

3 weeks ago

Jerico has been looking after us (…

Jerico has been looking after us ( daughter ) for 2 1/2 years now and she has always gone out of her way to help and service any issues . I am very grateful for all her help and advising us and helping in all ways . Thank you Very much Jerico !!! 😌

Summer Reeves

4 weeks ago

Geico is a trusted insurance company…

Geico is a trusted insurance company with over 50 custom plans that best fit your needs. Geico is one of the top insurance companies. I am very pleased with how awesome they operate.

dkohfy

1 month ago

Finally

I left State Farm after 44 years because of their constant raising of my monthly payments. I'm old and drive once a week. But State Farm didn't care. They said the raise in payments is because of all the claims and auto parts cost. Hello!? Those weren't my claims or auto parts cost. I'm not going to pay for other's claims and parts! I switched to Geico who is treating me right and fair. My first 6 months was lower payments than State Farm. And ... my Geico monthly payment DECREASED this month. Finally found a fair insurance company. And I checked out plenty for quotes before choosing Geico. I recommend Geico.

Hetzer Jeff

1 month ago

I had a claim after being rear ended

I had a claim after being rear ended. They totaled my vehicle and offered me a cash settlement double what my car was worth. The process was so easy and so immediate that I couldn't believe it. They may charge a little more but when it comes time for a claim, they're a great company. All of it was done over the phone and my claims adjuster was awesome.

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