Last updatedMarch 2026
Travel insurance for your trip
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Find the best travel insurance to stay covered wherever you go. Compare the best travel insurance companies and choose one that suits your needs.
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Faye Summary
Faye is a great option for travelers looking for a reliable travel insurance provider. Its basic cover is well-priced, and additional extras are transparent. My experience with Faye's customer service team was very positive. What really sets Faye apart from other insurers is its mobile app. It allows me access to Faye’s real-time travel alerts, customer support, and file claims wherever I am in the world, giving me peace of mind on my travels.
Faye Pros & Cons
Pros
Customize your plan with add-ons
Mobile app with real-time travel alerts and digital payments card
24/7 customer service available through the website or app
Cons
Policy refundable only up to fourteen days after purchase
Only available to United States residents
Faye at a glance
9.6
Editorial scoreCustomization Options
Offers optional CFAR coverage, preexisting medical exclusions waiver (terms apply), and 4 additional optional coverage with some plans
10.0
Emergency Medical Limit
Plan has $250,000 in emergency medical and $500,000 in emergency medical evacuation
10.0
Number of Policies
Faye offers one premium plan for simplicity with $250,000/$500,000 for medical and medical evacuationm although travelers can add up to 4 optional coverages
10.0
Emergency Support
Offers travel concierge and 24-7 emergency travel hotline with all single-trip plans - its 24/7 hotline also offers "travel advice, tips and help when you need it most - including how to locate a doctor or a pharmacy."
10.0
Online Experience
Must submit email to get a quote; you can start a claim via the Faye mobile app
8.0
Faye Travel Insurance is a new travel insurance provider, underwritten by United States Fire Insurance Company. It was built during the COVID-19 pandemic and launched in early 2022.
Claims processing is quick, and you can do this on Faye’s mobile app. The company offers fully customized plans to ensure you're not paying for features you don't need. What’s more, its 24-hour customer support means you can speak to real people (not robots!) throughout your travels.
What is Faye?
Faye is a modern take on travel insurance. It’s a fully digital experience that allows you to purchase policies, file claims, and receive payouts through an app. The entire process is fast and secure, and you can receive reimbursement directly to your Faye Wallet, a secure digital debit card that you can add to Apple Wallet or Google Wallet, to then simply tap and pay.
Suitable For?
Faye's tech-based approach makes it suitable for people who want something different from lengthy paperwork-based traditional insurance. It’s also ideal for frequent travelers who value convenience and want a plan that fits their exact needs. With Faye, you start with a base plan that you can customize with additional bundles, including rental car care, extreme sports protection, vacation rental damage protection, and “cancel for any reason” coverage.
Features/Highlights
Unlike other travel insurance providers, Faye doesn’t offer tiered plans. Instead, there is one base plan with the option to add additional riders such as pets, extreme sports, and medical coverage. The base package includes the following:
| Base plan | ||
|---|---|---|
|
| Maximum payout limit |
Medical cover | Medical evacuation and repatriation of remains benefit | Up to $500,000 |
Return transportation | Included | |
Transportation of child/children | Included | |
Transportation to join you | Included | |
Political or security evacuation and optional natural disaster evacuation | Up to $100,000 (international trips only) | |
Accident and sickness medical expense | Up to $250,000 for international trips ($50,000 for domestic) | |
Dental expense sublimit | Up to $750 | |
Cancellation and interruption | Trip cancellation | 100% of trip cost |
Trip interruption | 150% of trip cost | |
Trip delay | $300 per day, to a maximum of $4,500 | |
Travel inconvenience* | Baggage delay | $200 |
Delay at security check-in | $200 | |
Flight delay | $200 | |
Flight cancellation | $200 | |
Flight diversion | $200 | |
Rental property lockout | $200 | |
Hotel late arrival | $200 | |
Travel delay: internet usage fee | $50 | |
Travel delay: airline club admission fee | $25 | |
Baggage and personal effects** (Up to $2,000 per person per trip) | Baggage delay | $300 |
Passport, visa, or other travel documents replacement | $50 | |
Credit card charges and interest | $50 | |
Per article limit | $150 | |
Combined articles limit | $200 |
*Travel inconvenience: up to a maximum of $600
**Baggage and personal effects: up to a maximum of $750
For an additional cost, you can include “cancel for any reason’” coverage. You can also pay extra for adventure and extreme sports protection within your medical cover. Faye offers additional bundles for rental car protection and pet expenses, the details of which are below.
| Rental car bundle | |
|---|---|
Optional rental car damage and theft coverage | Up to $50,000 |
Optional travel inconvenience: Closed attractionsBeach closureRainy vacationRental vehicle breakdownCredit/debit card canceledVacation rental | $200 per inconvenience, up to a maximum of $600 |
| Pet parent bundle | |
|---|---|
Optional pet or service animal return | Up to $250 |
Optional pet kennel | Up to $250 |
Optional pet or service animal travel medical expense | Up to $2,500 |
Optional quarantine kenneling expense | Up to $2,500 |
Policy Types and Terms Available
The cost of your policy depends on your trip details and the state in which you live. Most international destinations cost a similar amount, and the duration of your trip does not usually impact the base plan cost. However, it will likely increase your estimated trip cost—which will increase the price.
I inquired about insurance for a two-week vacation in Italy for a Colorado resident. My trip insurance cost $114.50 for the base plan, based on an estimated trip cost of $1,000. The trip cost is the maximum amount Faye will reimburse me if my trip is canceled. For a trip costing $4,000, the base plan cost is $211.82. These figures are accurate as of March 2023.
I also had the option to include extras on top of my base plan. “Cancel for any reason” coverage costs an additional $20.35, and adventure and extreme sports protection costs $37.86. If I wanted to protect a rental car against accidental damage and theft, this would add $7.58 per day. Vacation rental cover comes to $17.04, and pet care adds another $25.36. The total policy cost for the same trip is now $338.81.
Application Process
You can purchase Faye’s travel insurance directly through its website or mobile app. The process is designed to be as quick and straightforward as possible, with one comprehensive base plan and the option to purchase additional insurance bundles.
If you need to submit a claim, you can do it via the Faye mobile app or by email. You can use your app to keep track of the claim status and to see if it has been approved. If you qualify for a quick reimbursement, Faye will send money to your Faye Wallet, which you can access immediately. The app also allows you to transfer that money directly to your bank account. Faye aims to process all claims within 48 hours.
Faye also offers real-time travel updates and 24/7 customer service via the app. You can be notified of flight delays, gate changes, and other helpful information like which baggage carousel to go to when you arrive. Its customer service team is available to offer guidance and help with time-sensitive tasks, like finding an emergency doctor.
How to get started with Faye
To get started, select the "Check Pricing" button on Faye’s website. You’ll need to provide details about your destination, your home address, the number of people traveling, and each traveler's name and date of birth.
You’re then taken to a policy details page which will outline what’s covered and options for additional protection, such as rental car cover and pet care. Once you’ve tailored your cover to your requirements, select the “Get Covered” button.
You can now pay via Google Pay or enter your card details to purchase your policy. After you’ve paid, Faye will send you an email containing the policy information.
You can also follow the same steps on Faye’s mobile app. Via the app you can also pay with Apple Pay. I found the process straightforward and quick, both online and via the app. The steps are easy to follow, and the information provided on the policy details page is clear and transparent.
Terms and fees
Faye doesn't charge any administrative, arrangement, or amendment fees on its insurance products. If you cancel your travel insurance before starting your trip, you can receive a full refund up to 14 days after buying the coverage, as long as you haven’t already made a claim and as long as your trip hasn't started yet. Faye’s terms are set out in its Terms of Use document, available to read before you commit to purchasing.
Is There a Faye App?
Yes! Faye is a tech-driven app-based service and doesn’t just include an app as an afterthought like many insurance companies. The app is available for both Android and iOS, and you can use it to complete the whole process from initial pricing inquiry to making a claim.
Some of the most highly-praised features of the app include its 24/7 customer support chat. You’ll also get real-time travel alerts direct to your phone, for example, if your flight is delayed. What’s more, the app includes the Faye Wallet, a secure digital debit card that ensures fast reimbursement on claims and common travel inconveniences, like flight delays. It works with Apple or Google Pay, or you can transfer the funds to your bank account by tapping "Redeem" in the wallet.
How Safe Is It?
Despite being a newcomer in the travel insurance industry, Faye has gained a good reputation among its customers and has an excellent score of 4.7 on Trustpilot. Multiple customer reviews praise its reliable customer service, user-friendly mobile app, and prompt notifications of flight delays and reimbursements.
Faye is a member of the United States Travel Insurance Association (USTIA), and its travel insurance coverages are underwritten by the United States Fire Insurance Company.
Help & Support
Faye prides itself on its excellent customer service. Its website and mobile app have a chat feature, and you’ll be able to talk to a real human rather than a robot. I used the chat function to ask Faye a question and got a friendly and informative response from one of its support team within a few minutes.
You can also contact Faye via phone on 833-240-7056 or email them at support@withfaye.com. The chat function, email queries, and phone lines are all staffed 24 hours a day, seven days a week. Phone calls are answered within five minutes and emails are responded to within 24 hours.
Faye’s website has a FAQs section and a blog, and you can also sign up for its newsletter and receive announcements, updates, and travel inspiration in your inbox.
Faye At A Glance
Faye is a new player in the travel insurance market, aiming to revolutionize the industry, and my experience with the company has been very positive. Its friendly and helpful 24/7 customer service is available through the website and mobile app and ensured I was able to get my questions answered when I needed them.
The app also comes with features like real-time travel alerts and digital payment cards, which sets it apart from its competitors. The base plan and extra bundles cost less than many other insurers, making Faye a great choice for budget-conscious travelers.
FAQs
Is Faye Travel Insurance legit?
Yes, Faye is a legitimate travel insurance company. It provides cover for medical expenses, trip cancellation and interruption, and other travel-related losses in accordance with its policy terms.
Is there a money-back guarantee?
Faye does not offer any money-back guarantees. However, it does offer a 100% refund if you cancel your policy within 14 days of purchase and have not made a claim.
What is the Faye Wallet?
The Faye Wallet is a digital payment card in the Faye app that allows quick reimbursement when making a claim. It works with Apple or Google Pay, or you can transfer the funds to your regular bank account by tapping “Redeem” in the wallet.
Emma Street
Emma Street is a finance writer at BestMoney.com specializing in debt consolidation and loans. With a BSc in Computer Science and over 15 years in software development, her experience in InsureTech and FinTech fuels her passion for exploring the intersection of technology and personal finance.
Trustpilot reviews
See what some customers are saying about Faye
Excellent • reviews 2,951
on
Excellent
88%
Great
7%
Average
1%
Poor
1%
Bad
4%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
VC
Veda Candeloro
10 hours ago
Portugal magic
Helpful professionals highly recommended
SH
Stephanie Huntingdale
1 day ago
Piece of Mind
We did not need to use our travel insurance with Faye, however we had piece of mind that if it was needed we would be covered. Thanks for being there!
Jamee S.
1 day ago
I have never purchased Travel insurance…
I have never purchased Travel insurance before. I thought I would get it for the peace of mind it would give me. It was easy to purchase online. I was easy to manage the policy through their app. Their app has a lot of great features. The have a great customer service team, very friendly and helpful. I didn't have to use it but it was nice knowing I had insurance.
TN
T. Niesse
2 days ago
Candace spoke clearly
Candace spoke clearly, asked the right questions, was able to resolve the current issue and was able to send the earlier documents. She was also very pleasant.
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TravelInsurance.com Summary
TravelInsurance.com is a comparison website that enables you to compare and purchase travel insurance for your upcoming trip. You can purchase a policy for yourself or your group, and the entire process is very easy. All partner providers are fully vetted and among the biggest names in the travel insurance industry. Although they aren’t always available, the customer service team is friendly and helpful.
TravelInsurance.com Pros & Cons
Pros
Very competitive prices
Works with top-rated insurance providers
Customizable policies
Cons
Doesn’t have its own policies
No 24/7 customer service
TravelInsurance.com at a glance
9.6
Editorial scoreCustomization Options
Travel aggregator that offers optional CFAR coverage, preexisting medical exclusions waiver, and at least 3 additional optional coverage with some plans available
10.0
Emergency Medical Limit
Plans offered with $250,000/$500,000 in coverage or more through a range of providers
10.0
Number of Policies
Across all the travel insurance providers available, has more than 4 or more single-trip policies, plus annual or multi-trip options; offers additional speciality cover options
10.0
Emergency Support
Offers travel concierge and 24-7 emergency travel hotline with some single-trip plans; depends on provider
9.0
Online Experience
Get quotes online without providing contact info; option to start a claim online or via app with some providers; ability to upload documents online depends on the company you go with though
9.0
Overview
TravelInsurance.com has been helping customers compare and purchase travel insurance policies for over 10 years. It’s owned and operated by DigiVentures Holdings, LLC, which is fully licensed. What’s more, it only works with top-rated, leading travel insurance partners.
TravelInsurance.com offers insurance policies from various partners that are tailored exactly to your requirements. You can customize your policy for extra or specialized cover, and annual travel insurance is available. I found it very easy to use, and I was impressed with the options TravelInsurance.com presented.
What is TravelInsurance.com?
If you’ve ever tried to purchase travel insurance, you’ll know it can be hard to figure out what sort of policy you should get and from which provider. TravelInsurance.com aims to simplify this process by recommending policies that are personalized for your needs.
You begin by entering information about your trip and requesting a quote. You’ll then see a selection of policies with varying features and coverage levels, which you can select and purchase immediately.
This convenience is one of TravelInsurance.com’s standout features. It offers some of the lowest prices around, and it enables you to purchase coverage in minutes. The customer service team is on hand to help you if you have any questions, and I found the entire experience of using it to be quite pleasant.
Suitable For?
TravelInsurance.com is suitable for anyone who’s struggling to find the right travel insurance policy. It enables you to purchase a policy for your trip in minutes, and it’s super easy to use. What’s more, it has very competitive prices, and there’s everything from single-trip insurance to annual coverage.
Features/Highlights
TravelInsurance.com is a comparison website that doesn’t offer its own insurance plans but instead works with various industry partners. Because of this, there are significant differences in what’s included in each policy. The exact features you get will depend on the partner you choose.
Some offer basic coverage for trip cancellation or interruption, and stolen or lost baggage. Others include more specialized coverage, including flight accident, emergency medical, and medical evacuation.
Policy Types and Terms Available
TravelInsurance.com’s partners offer a wide range of policies at different price points. The cost of a single-trip plan will vary according to your destination, the cost of your trip, and the duration of your holiday.
To give you an example, I requested quotes for insurance for a seven-day trip to Canada that cost me $1,000. I received 24 quotes that ranged from $23 to $105.62 for the duration of my holiday. For an extra cost, I could add coverage for a range of optional extras, including sports equipment, electronics, and car rental collision.
More specialized coverage options are also available, including cruise insurance, senior travel insurance, annual travel insurance, and travel medical insurance. Again, the prices, terms, and features of these vary according to the details of your trip and the policy you choose.
Application Process
TravelInsurance.com has a user-friendly online tool that enables you to find and compare travel insurance policies. It’s very easy to use, and you can have your policy and coverage documents in your inbox in as little as 10 minutes.
You begin by entering details about your trip. TravelInsurance.com will then recommend policies based on these details. You can select the one that’s best suited for your needs, pay for it immediately, and receive confirmation by email.
When it comes to claims, you don’t interact directly with TravelInsurance.com. Instead, you will have to make your claim through the policy provider you go with.
How to get started with TravelInsurance.com
To get started with TravelInsurance.com, head to the company website and enter your trip details. The information you will need on hand includes your total trip cost, destination country, trip dates, age, and residence information.
Once you’ve filled this in, hit the “Get Quotes Now” button to see a list of insurance policies that fit your requirements. You can shortlist a few and compare them with the comparison tool, which clearly lists what is and isn’t included in each policy.
If you find one you like, you can hit the “Buy Now” button to purchase cover immediately. You will need to fill in your personal information and address, select which (if any) optional extras you require, and enter your payment details. Follow the prompts to complete the checkout, and your policy should be in your inbox within minutes.
I found this process to be very self-explanatory, and you shouldn’t have any issues. The user interface is clear and intuitive, and the company doesn’t use any misleading pricing techniques or make the checkout complicated.
Terms and fees
The terms and fees of policies purchased through TravelInsurance.com vary according to the duration, destination, and cost of your trip. Prices can range from as little as $10 for short, cheap trips to hundreds or even thousands of dollars. Policy terms can range from a single day to 12 months or more.
Is there a TravelInsurance.com app?
TravelInsurance.com doesn’t have a mobile app.
How Safe Is It?
TravelInsurance.com is a big player in the travel insurance industry, and it’s safe and reliable to use. It has a perfect five-star and A+ rating on the Better Business Bureau (BBB) website, where it has been accredited since 2012. What’s more, there have been only nine customer complaints in the past three years, and these have all been resolved.
On top of this, TravelInsurance.com has a rating of 4.6 out of 5 stars on Trustpilot, which is excellent for a company working in the insurance space. The company also clearly states that it uses various security measures, including encryption, to protect customer data.
Help and Support
TravelInsurance.com offers phone, ticket, and live chat support. Phone service is available from Monday to Friday, 9am-8pm (ET), and you should be able to chat with an agent immediately during these hours. Otherwise, you can submit a ticket. You’ll usually get a quick reply during business hours.
There are also loads of learning resources to help you understand more about travel insurance and what it includes. The blog contains a selection of informational articles, and there’s a decent FAQs page. There’s also step-by-step documentation to help you make a claim.
TravelInsurance.com at a Glance
TravelInsurance.com is a comparison website designed to connect you with the most appropriate travel insurance policy for your needs. It works with various reliable travel insurance providers, and it offers policies for everything from short trips and cruises to annual travel cover.
What’s more, TravelInsurance.com enables you to purchase a policy directly through its website. This is very easy to do and normally takes just a few minutes. It has some of the most competitive prices I’ve seen, and it has great ratings across the internet.
All things considered, I’d seriously recommend giving TravelInsurance.com a go if you need a travel insurance policy of any type.
Physical Address
222 Broadway, 19th Floor, New York, NY, 10038
FAQsIs TravelInsurance.com reputable?
TravelInsurance.com is a reliable insurance broker that can connect you with the best insurance coverage for your trip. It works with top travel insurance providers, including GoReady, Travelex, and World Nomads.
What does TravelInsurance.com travel insurance cover?
TravelInsurance.com provides insurance options from its partner companies. These vary according to your requirements, but they usually include cancellation, interruption, and accident coverage, as well as medical insurance. You can also get accidental death and flight accident coverage.
Is TravelInsurance.com easy to use?
Yes, TravelInsurance.com is very easy to use. All you need to do is provide the details of your trip, hit the “Get Quotes Now” button, and select the best coverage for your situation. You can purchase coverage without leaving the TravelInsurance.com website, and the company will send your policy to you immediately.
Daniel Blechynden
Daniel Blechynden is an insurance writer at BestMoney.com, specializing in car insurance. He has contributed to numerous popular websites, drawing on his degrees in Chemistry and Marine Science from the University of Western Australia for rigor in research. Daniel’s background in technology and science informs his dependable reviews and financial insights.
Trustpilot reviews
See what some customers are saying about TravelInsurance.com
Excellent • reviews 64
on
Excellent
92%
Great
0%
Average
2%
Poor
2%
Bad
5%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
MD
MICHELLE DOMOND
2 weeks ago
Very helpful
Ms. Bettye was very personable, professional and knowledgeable. She pointed out to me a mistake that would have voided the policy. I will be using Ms. Bettye's services going forward. You are in great hands when you contact Ms. Bettye.
Doug
4 months ago
WOW !!! It was the personal interaction…
It was the personal interaction between Bettye and myself, in finding the right policy for me, that made it so very special.
Bettye not only was patient with all my questions and concerns, but educated me on how different policies would affect different scenarios if I had any accidents, disruptions, illnesses or the like.
So, when we were done and I had purchased my policy for my trip to the African Continent, I felt good and confident that I had made the perfect decisions. It was only possible with Bettye's professionalism and patience. She was the best thing to come along in quite a while. Bless you Bettye!
RC
RCV
6 months ago
I had a wonderful encounter with Bettye R!
I had a wonderful encounter with Bettye R! She was well informed, efficient, responsive via e-mail, and, mostly, a delight to talk to! I could not have asked for a better encounter and customer service! One of the best ever!
Morgan Polson
8 months ago
Easy to buy, easy to claim.
Bought a policy through this website (and it was with IMGGlobal as the carrier) instead of purchasing through Expedia like we have in the past. Simple, straightforward, and they put their money where their mouth was when we had to file claims! Took about a month, but the money is in our checking account now. 10/10 recommend.
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Our Most Popular for Travel Insurance 2026
Most Popular on BestMoney
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Faye Summary
Faye is a great option for travelers looking for a reliable travel insurance provider. Its basic cover is well-priced, and additional extras are transparent. My experience with Faye's customer service team was very positive. What really sets Faye apart from other insurers is its mobile app. It allows me access to Faye’s real-time travel alerts, customer support, and file claims wherever I am in the world, giving me peace of mind on my travels.
Faye Pros & Cons
Pros
Customize your plan with add-ons
Mobile app with real-time travel alerts and digital payments card
24/7 customer service available through the website or app
Cons
Policy refundable only up to fourteen days after purchase
Only available to United States residents
Faye at a glance
9.6
Editorial scoreCustomization Options
Offers optional CFAR coverage, preexisting medical exclusions waiver (terms apply), and 4 additional optional coverage with some plans
10.0
Emergency Medical Limit
Plan has $250,000 in emergency medical and $500,000 in emergency medical evacuation
10.0
Number of Policies
Faye offers one premium plan for simplicity with $250,000/$500,000 for medical and medical evacuationm although travelers can add up to 4 optional coverages
10.0
Emergency Support
Offers travel concierge and 24-7 emergency travel hotline with all single-trip plans - its 24/7 hotline also offers "travel advice, tips and help when you need it most - including how to locate a doctor or a pharmacy."
10.0
Online Experience
Must submit email to get a quote; you can start a claim via the Faye mobile app
8.0
Faye Travel Insurance is a new travel insurance provider, underwritten by United States Fire Insurance Company. It was built during the COVID-19 pandemic and launched in early 2022.
Claims processing is quick, and you can do this on Faye’s mobile app. The company offers fully customized plans to ensure you're not paying for features you don't need. What’s more, its 24-hour customer support means you can speak to real people (not robots!) throughout your travels.
What is Faye?
Faye is a modern take on travel insurance. It’s a fully digital experience that allows you to purchase policies, file claims, and receive payouts through an app. The entire process is fast and secure, and you can receive reimbursement directly to your Faye Wallet, a secure digital debit card that you can add to Apple Wallet or Google Wallet, to then simply tap and pay.
Suitable For?
Faye's tech-based approach makes it suitable for people who want something different from lengthy paperwork-based traditional insurance. It’s also ideal for frequent travelers who value convenience and want a plan that fits their exact needs. With Faye, you start with a base plan that you can customize with additional bundles, including rental car care, extreme sports protection, vacation rental damage protection, and “cancel for any reason” coverage.
Features/Highlights
Unlike other travel insurance providers, Faye doesn’t offer tiered plans. Instead, there is one base plan with the option to add additional riders such as pets, extreme sports, and medical coverage. The base package includes the following:
| Base plan | ||
|---|---|---|
|
| Maximum payout limit |
Medical cover | Medical evacuation and repatriation of remains benefit | Up to $500,000 |
Return transportation | Included | |
Transportation of child/children | Included | |
Transportation to join you | Included | |
Political or security evacuation and optional natural disaster evacuation | Up to $100,000 (international trips only) | |
Accident and sickness medical expense | Up to $250,000 for international trips ($50,000 for domestic) | |
Dental expense sublimit | Up to $750 | |
Cancellation and interruption | Trip cancellation | 100% of trip cost |
Trip interruption | 150% of trip cost | |
Trip delay | $300 per day, to a maximum of $4,500 | |
Travel inconvenience* | Baggage delay | $200 |
Delay at security check-in | $200 | |
Flight delay | $200 | |
Flight cancellation | $200 | |
Flight diversion | $200 | |
Rental property lockout | $200 | |
Hotel late arrival | $200 | |
Travel delay: internet usage fee | $50 | |
Travel delay: airline club admission fee | $25 | |
Baggage and personal effects** (Up to $2,000 per person per trip) | Baggage delay | $300 |
Passport, visa, or other travel documents replacement | $50 | |
Credit card charges and interest | $50 | |
Per article limit | $150 | |
Combined articles limit | $200 |
*Travel inconvenience: up to a maximum of $600
**Baggage and personal effects: up to a maximum of $750
For an additional cost, you can include “cancel for any reason’” coverage. You can also pay extra for adventure and extreme sports protection within your medical cover. Faye offers additional bundles for rental car protection and pet expenses, the details of which are below.
| Rental car bundle | |
|---|---|
Optional rental car damage and theft coverage | Up to $50,000 |
Optional travel inconvenience: Closed attractionsBeach closureRainy vacationRental vehicle breakdownCredit/debit card canceledVacation rental | $200 per inconvenience, up to a maximum of $600 |
| Pet parent bundle | |
|---|---|
Optional pet or service animal return | Up to $250 |
Optional pet kennel | Up to $250 |
Optional pet or service animal travel medical expense | Up to $2,500 |
Optional quarantine kenneling expense | Up to $2,500 |
Policy Types and Terms Available
The cost of your policy depends on your trip details and the state in which you live. Most international destinations cost a similar amount, and the duration of your trip does not usually impact the base plan cost. However, it will likely increase your estimated trip cost—which will increase the price.
I inquired about insurance for a two-week vacation in Italy for a Colorado resident. My trip insurance cost $114.50 for the base plan, based on an estimated trip cost of $1,000. The trip cost is the maximum amount Faye will reimburse me if my trip is canceled. For a trip costing $4,000, the base plan cost is $211.82. These figures are accurate as of March 2023.
I also had the option to include extras on top of my base plan. “Cancel for any reason” coverage costs an additional $20.35, and adventure and extreme sports protection costs $37.86. If I wanted to protect a rental car against accidental damage and theft, this would add $7.58 per day. Vacation rental cover comes to $17.04, and pet care adds another $25.36. The total policy cost for the same trip is now $338.81.
Application Process
You can purchase Faye’s travel insurance directly through its website or mobile app. The process is designed to be as quick and straightforward as possible, with one comprehensive base plan and the option to purchase additional insurance bundles.
If you need to submit a claim, you can do it via the Faye mobile app or by email. You can use your app to keep track of the claim status and to see if it has been approved. If you qualify for a quick reimbursement, Faye will send money to your Faye Wallet, which you can access immediately. The app also allows you to transfer that money directly to your bank account. Faye aims to process all claims within 48 hours.
Faye also offers real-time travel updates and 24/7 customer service via the app. You can be notified of flight delays, gate changes, and other helpful information like which baggage carousel to go to when you arrive. Its customer service team is available to offer guidance and help with time-sensitive tasks, like finding an emergency doctor.
How to get started with Faye
To get started, select the "Check Pricing" button on Faye’s website. You’ll need to provide details about your destination, your home address, the number of people traveling, and each traveler's name and date of birth.
You’re then taken to a policy details page which will outline what’s covered and options for additional protection, such as rental car cover and pet care. Once you’ve tailored your cover to your requirements, select the “Get Covered” button.
You can now pay via Google Pay or enter your card details to purchase your policy. After you’ve paid, Faye will send you an email containing the policy information.
You can also follow the same steps on Faye’s mobile app. Via the app you can also pay with Apple Pay. I found the process straightforward and quick, both online and via the app. The steps are easy to follow, and the information provided on the policy details page is clear and transparent.
Terms and fees
Faye doesn't charge any administrative, arrangement, or amendment fees on its insurance products. If you cancel your travel insurance before starting your trip, you can receive a full refund up to 14 days after buying the coverage, as long as you haven’t already made a claim and as long as your trip hasn't started yet. Faye’s terms are set out in its Terms of Use document, available to read before you commit to purchasing.
Is There a Faye App?
Yes! Faye is a tech-driven app-based service and doesn’t just include an app as an afterthought like many insurance companies. The app is available for both Android and iOS, and you can use it to complete the whole process from initial pricing inquiry to making a claim.
Some of the most highly-praised features of the app include its 24/7 customer support chat. You’ll also get real-time travel alerts direct to your phone, for example, if your flight is delayed. What’s more, the app includes the Faye Wallet, a secure digital debit card that ensures fast reimbursement on claims and common travel inconveniences, like flight delays. It works with Apple or Google Pay, or you can transfer the funds to your bank account by tapping "Redeem" in the wallet.
How Safe Is It?
Despite being a newcomer in the travel insurance industry, Faye has gained a good reputation among its customers and has an excellent score of 4.7 on Trustpilot. Multiple customer reviews praise its reliable customer service, user-friendly mobile app, and prompt notifications of flight delays and reimbursements.
Faye is a member of the United States Travel Insurance Association (USTIA), and its travel insurance coverages are underwritten by the United States Fire Insurance Company.
Help & Support
Faye prides itself on its excellent customer service. Its website and mobile app have a chat feature, and you’ll be able to talk to a real human rather than a robot. I used the chat function to ask Faye a question and got a friendly and informative response from one of its support team within a few minutes.
You can also contact Faye via phone on 833-240-7056 or email them at support@withfaye.com. The chat function, email queries, and phone lines are all staffed 24 hours a day, seven days a week. Phone calls are answered within five minutes and emails are responded to within 24 hours.
Faye’s website has a FAQs section and a blog, and you can also sign up for its newsletter and receive announcements, updates, and travel inspiration in your inbox.
Faye At A Glance
Faye is a new player in the travel insurance market, aiming to revolutionize the industry, and my experience with the company has been very positive. Its friendly and helpful 24/7 customer service is available through the website and mobile app and ensured I was able to get my questions answered when I needed them.
The app also comes with features like real-time travel alerts and digital payment cards, which sets it apart from its competitors. The base plan and extra bundles cost less than many other insurers, making Faye a great choice for budget-conscious travelers.
FAQs
Is Faye Travel Insurance legit?
Yes, Faye is a legitimate travel insurance company. It provides cover for medical expenses, trip cancellation and interruption, and other travel-related losses in accordance with its policy terms.
Is there a money-back guarantee?
Faye does not offer any money-back guarantees. However, it does offer a 100% refund if you cancel your policy within 14 days of purchase and have not made a claim.
What is the Faye Wallet?
The Faye Wallet is a digital payment card in the Faye app that allows quick reimbursement when making a claim. It works with Apple or Google Pay, or you can transfer the funds to your regular bank account by tapping “Redeem” in the wallet.
Emma Street
Emma Street is a finance writer at BestMoney.com specializing in debt consolidation and loans. With a BSc in Computer Science and over 15 years in software development, her experience in InsureTech and FinTech fuels her passion for exploring the intersection of technology and personal finance.
Trustpilot reviews
See what some customers are saying about Faye
Excellent • reviews 2,951
on
Excellent
88%
Great
7%
Average
1%
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4%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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VC
Veda Candeloro
10 hours ago
Portugal magic
Helpful professionals highly recommended
SH
Stephanie Huntingdale
1 day ago
Piece of Mind
We did not need to use our travel insurance with Faye, however we had piece of mind that if it was needed we would be covered. Thanks for being there!
Jamee S.
1 day ago
I have never purchased Travel insurance…
I have never purchased Travel insurance before. I thought I would get it for the peace of mind it would give me. It was easy to purchase online. I was easy to manage the policy through their app. Their app has a lot of great features. The have a great customer service team, very friendly and helpful. I didn't have to use it but it was nice knowing I had insurance.
TN
T. Niesse
2 days ago
Candace spoke clearly
Candace spoke clearly, asked the right questions, was able to resolve the current issue and was able to send the earlier documents. She was also very pleasant.
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What is travel insurance and why it matters
Travel insurance protects travelers by reimbursing or supporting them when trips go wrong—such as canceling prepaid travel, facing a medical emergency abroad, losing baggage, or needing an emergency evacuation. Whether you’re booking a domestic flight or searching for the best travel insurance international plan, having coverage in place provides peace of mind.
For overseas travel, your usual health plan may not apply, and that’s where international travel insurance becomes essential. Many individuals choose a travel insured international provider to ensure full support when far from home.
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We offer a wide range of services including detailed comparison tools and expert reviews, all designed to meet your specific financial needs. Our mission is to empower you to make confident, well-informed choices that help you achieve your financial goals.
Types of travel insurance coverage
Before purchasing a policy, it helps to review a travel insurance comparison of features and costs. Here are the main types of coverage to understand:
Trip cancellation, interruption and delay
This protects you if you must cancel or cut short your trip due to illness, weather disruptions, or emergencies.
- For added flexibility, look into travel insurance cancel for any reason coverage
- Particularly useful for non-refundable flights, tours, or accommodations
Baggage and personal effects
Covers loss, theft, or damage to your luggage and items while traveling
- Critical for international flights where luggage transfers increase risk
- May require filing with your airline or card provider before insurance applies
Medical insurance
Pays for necessary medical care abroad such as hospital stays, doctor visits, and emergency treatment
- Essential for those seeking the best travel insurance for international travel
- Exclusions often apply for pre-existing conditions unless early purchase includes a waiver
Emergency evacuation and repatriation
Covers transportation to the nearest medical facility or back home in severe cases
- A key feature for remote travel or destinations with limited healthcare
- Medical evacuation costs can be extremely high without this protection
Accidental death or flight accident
Provides financial coverage in case of fatal or disabling incidents during your trip
- Usually part of comprehensive policies with higher benefit limits
 | Customizable travel insurance |  Get Quote |
Key Insights
- Travel insurance is essential for international trips, especially when your U.S. health plan doesn’t cover care abroad or you have non-refundable costs.
- Cancel for any reason (CFAR) coverage adds flexibility—letting you cancel for almost any reason and still recoup up to 75% of your trip value.
- Medical and evacuation coverage are the most critical features, particularly for seniors or travelers visiting remote areas.
- Compare policies early—buy within 14–21 days of booking to access full benefits like pre-existing condition waivers.
- Don’t rely on credit card insurance alone—it often lacks sufficient medical, evacuation, and cancellation coverage for international travel.
What add-ons are available with travel insurance?
Basic plans typically include 24/7 assistance, but optional upgrades provide broader protection:
- Extreme sports coverage for high-risk activities
- Rental car damage and theft protection
- Dental and vision emergency benefits
- Cancel for any reason for full travel flexibility
- Best travel insurance for seniors may offer tailored support and higher medical limits
 | Quick quote for travel insurance | Get Quote |
Cost and how much coverage you need
Travel insurance usually costs between 4% and 10% of your total trip value.
Key pricing factors include:
- Destination: international travel insurance usually costs more
- Traveler age: older travelers may pay more, especially for medical coverage
- Duration: longer trips require more coverage
- Risk level: adventure activities or high-cost trips increase premiums
Use travel insurance quotes tools or travel insurance comparison platforms to assess value versus cost and avoid overpaying for unnecessary add-ons.
Should I choose single-trip or multi-trip travel insurance?
- Single-trip policies: Ideal for one-time vacations, often valid for up to 30 days
- Multi-trip (annual) policies: Suitable for frequent travelers taking several trips per year
Each has duration limits, so check how long each trip can be and whether destinations fall under coverage. Many travelers insurance providers offer both options with flexible terms.
How to choose the best travel insurance provider
Finding the best travel insurance requires more than a low price:
- Review exclusions and what each policy does not cover
- Understand age-based coverage limits, especially for older travelers
- Consider customer reviews and response time for claims
- Compare travel insurance quotes based on family vs solo travelers, trip purpose, and destination
- If going abroad, prioritize best travel insurance international providers that include emergency services and higher limits
Top reasons why U.S. travelers choose travel insurance
Travel insurance is more than a backup plan—it protects your investment, your health, and your peace of mind. From medical emergencies abroad to lost luggage or last-minute cancellations, here’s why smart travelers are choosing to get covered before they go.
When is travel insurance worth it
When is travel insurance worth it
You should consider a policy if:
- You’ve prepaid non-refundable travel costs
- Your US health insurance doesn’t cover care overseas
- You plan to participate in adventure sports or remote travel
- You’re seeking peace of mind with best travel insurance for international travel coverage
Travel insurance is especially important if you're booking expensive tours, traveling with children or seniors, or visiting areas with political or health instability.
Does travel insurance cover COVID-19 or pandemics?
Not all policies cover pandemic-related cancellations or medical needs. However, many providers now include COVID-19 coverage under trip cancellation and medical insurance.
- Check for clauses related to illness, border closures, or travel advisories
- Some offer cancel for any reason upgrades, which are more flexible
- Compare policies to see how COVID-19 is addressed and whether testing, quarantine, or isolation is covered
 | Award-winning coverage | Get Quote |
What are common mistakes travelers make when buying insurance?
Avoid these pitfalls when choosing travel insurance:
- Buying too late and missing out on full coverage benefits, like pre-existing condition waivers
- Assuming credit card travel insurance is enough—it usually isn’t for international medical needs
- Failing to read exclusions that may deny claims
- Underestimating the value of emergency evacuation or repatriation
- Not comparing travel insurance quotes or understanding benefit caps
Taking time to research your plan ensures you get meaningful coverage when you need it most.
Does travel insurance cover pre-existing medical conditions?
Pre-existing conditions are one of the most misunderstood areas of travel insurance. A pre-existing condition refers to any illness or medical issue you had before buying your policy. While many plans exclude coverage for these, there are ways to ensure protection:
- Some policies offer pre-existing condition waivers if you buy within 14 to 21 days of your first trip payment
- This waiver allows coverage for medical treatment or trip cancellation due to those known health issues
- Best travel insurance for seniors often includes enhanced pre-existing condition options
- Always read the definition of pre-existing condition in the policy—it may vary
Travelers with chronic illnesses, recent surgeries, or ongoing treatments should prioritize policies that allow for waivers or explicitly include medical history coverage.
What is CFAR and when should I use cancel for any reason insurance?
Cancel for any reason (CFAR) insurance is an optional upgrade that provides maximum flexibility if your plans change unexpectedly. Unlike standard trip cancellation, which only reimburses for specific listed reasons like illness or death, CFAR allows broader cancellation options.
- You can typically cancel up to 48–72 hours before departure and still get 50% to 75% of your costs refunded
- CFAR must be added soon after your initial trip payment—often within 14 to 21 days
- Ideal for travelers who want flexibility due to political unrest, evolving travel restrictions, or personal concerns
- It's often included in the best travel insurance international packages, especially for complex or expensive trips
How does travel insurance work with trip delays or missed connections?
Travel delays and missed connections can disrupt your itinerary and lead to extra costs. Fortunately, many travel insurance plans offer compensation for these issues.
- If your flight is delayed due to weather, mechanical issues, or strikes, insurance may cover meals, lodging, and rebooking fees
- Missed connection coverage typically applies if you miss a segment of your journey due to a delay outside your control
- Policies often require delays of 6+ hours before benefits apply
- To qualify, you’ll need documentation like airline delay notices and receipts for expenses
This is especially important for international travel insurance since missed layovers or rebookings can cost hundreds—or more—when abroad.
What documents do I need to file a travel insurance claim?
Filing a travel insurance claim can be straightforward if you gather the right documents. Keeping digital and physical copies ensures a smooth process:
- Original receipts for any covered expenses (e.g., hotel, flights, medical bills)
- Proof of loss (e.g., police reports for stolen baggage, airline notices for delays or cancellations)
- Physician’s statement for medical-related claims
- Trip cancellation or interruption reason documentation
- Your full policy number and details
Promptly filing with accurate information increases your chances of fast reimbursement. Travelers insurance providers often let you submit claims online or through mobile apps, streamlining the process