We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
BestMoney logo

LendKey Review

Reviews 432
Lendkey
Visit Site
Lendkey
Lendkey
Excellent
Reviews 432
Bestmoney Staff
Jul. 06, 2021
3 min read
BestMoney Staff
Lendkey Summary
LendKey is an online marketplace for private student loans from community lenders. Its lending platform connects borrowers quickly and easily with credit unions and community banks in their area. Through LendKey’s network of community lenders, borrowers are able to find competitive rates on student loans and refinancing.

Pros

  • Network of more than 300 credit unions
  • Competitive rates on private student loans
  • Quick funding decisions

Cons

  • Credit union membership a requirement of loans
  • No rates without contact details

Lendkey at a glance

8
Editorial score

Online experience

Good online resources, but no access to rates
8.0

Customer services and support

Multiple ways of reaching lender but limited hours
6.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs
8.0

Eligibility

Doesn't cover bad credit, low income borrowers
8.0

Variety of Loan Types

Offers all loan types
10.0

Overview

LendKey (formerly Fynanz) is a lending platform that connects borrowers with private student loans, student loan refinancing, and home improvement loans from community lenders. LendKey’s network comprises more than 300 credit unions and community banks with a combined loan portfolio of more than $700 million. As of 2018, LendKey said it was responsible for more than $2 billion in loan originations.

Suitable For?

LendKey is an online service for finding a private student loan from a credit union or other community lender. A credit union is a type of financial cooperative that is owned and operated by its participants. Members pay a membership fee and get access to benefits including affordable loans. When it comes to finding a suitable credit union for your student loan, LendKey's network can help.

Loan Features

LendKey’s platform connects users with private student loan products as well as plenty of free tools and resources.

  • Private student loans with cosigner option, from a network of community lenders around the country.

  • Student loan refinancing from network of community lenders; can be used to refinance private student loans, federal student loans, or a combination of the two.

  • Tools and resources, including loans calculators and guides to refinancing and federal student aid.

The Application Process

Depending on your location and when you apply, you may be offered the chance to apply directly to one of LendKey’s priority partners.

When applying for a private student loan or refinancing, you’ll be asked for the following information:

  • Personal information (for yourself and/or your cosigner), including name, contact details, citizenship, Social Security number, and total annual income.

  • Loan information, including school, degree, estimated graduation date, and requested loan amount.

  • At the end of the form, read and sign the disclosure agreement and wait a few minutes to be contacted with LendKey’s findings. 

Eligibility Requirements

Because LendKey works with hundreds of community lenders, eligibility requirements can vary. As a general rule, borrowers must be enrolled or have been accepted to eligible academic institutions. Credit score is only one component of applying for a private student loan. Borrowers without any credit history or with a poor credit score may bring a co-signer to secure a better rate. 

The other thing to be aware of when using LendKey is that it works with credit unions, which generally require borrowers to register for membership in order to qualify for a loan. Some credit unions require that a person meet certain conditions in order to become a member, such as military service or working in a certain profession such as teaching. Most credit unions charge their members a monthly or annual fee on top of the costs of loans and other financial products and services.

Loan Rates

LendKey’s student loan rates are lower than most other online lending platforms. The reason for this is that the loans are offered by credit unions, which typically offer market-beating rates in exchange for signing up as a member. 

Repayment Terms

Each of LendKey’s partnering lenders sets its own repayment terms. In general, most lenders offer terms of between 5 and 15 years for private student loans.

How Safe Is It?

LendKey’s website has security and encryption protocols in place to protect user information. It vets all its partnering lenders, as any good loans marketplace should. Judging by the list of partnering credit unions and community banks it works with—such as Sallie Mae, Everence, McGraw-Hill, WSFS Bank, Veridian, and University Federal Credit Union—it appears to work with lenders with strong reputations.

Customer Service

LendKey has an A+ rating from the Better Business Bureau, attesting to the fact that it has had only a handful of customer complaints during the years it’s been in business. New borrowers can speak to customer support during extended weekday business hours.

Phone: 888-549-9050

Email: customer.care@lendkey.com

Address: 104 W. 27th St. New York, NY 10001; 9999 Carver Rd, Suite 400, Cincinnati, OH 45242

How LendKey Compares


LendKeyCollege Ave
APR5.54%
5.59% (with autopay)*
Minimum credit score660None
Loan amounts$1,000 to full cost of degree$1,000 to full cost of degree
Accepts cosignersYesYes
Suitable forBorrowing from a credit unionFlexible repayment options

Summary

LendKey is the place for finding private student loans from respected credit unions. Its system works as well as any other good loans marketplace, but its focus on community lenders helps it stand out. Credit unions aren’t right for every borrower: for example, not everyone likes the idea of signing up for membership. But if you’re the type of person who’s willing to sign a bit of extra paperwork and pay annual dues in return for low interest rates on your student loan, then you should begin your search with LendKey.

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
Top Private Student Loans
College Ave
College Ave
Read Review|Visit Site
Read all reviews

Must Reads

The Fed wants to raise interest rates—here’s what you should do while they’re still low
Apr. 19, 2024
How to Make the Most of Your College Investment
Apr. 19, 2024
How to Send Your Kid to College Without Breaking the Bank
Apr. 19, 2024
Read all articles
Trustpilot reviews
See what some customers are saying about Lendkey
Excellent • Reviews 432
on
Excellent
81%
Great
8%
Average
3%
Poor
2%
Bad
5%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
JB
Jose E Lugo Bernier
1 week ago
The process was clear and easy
The process was clear and easy
LS
LS
4 weeks ago
Super easy consolidation process!
Super easy, quick process. Very easy to work with. Highly recommend
cu
customer
2 months ago
Questions were answered thoroughly…
Questions were answered thoroughly and made me feel confident in my decision to refinance my other student loans and saving tons of money in the process. Highly recommend.
Lauren DiDomenico
2 months ago
Very Easy Company to Work With
If I ever have any questions it is very easy to get in touch with someone and they can always answer my questions. I originally refinanced my loan in 2017 and then again when rates went down in 2020, an overall great experience.
Ma
Marisa
2 months ago
Lendkey has been great lender
Ease of applying and autopay with interest rate deduction incentive.
1
2
3
...
20