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BestMoney.com

Credible Review

Reviews 6,610
Credible
Visit Site
Credible
Credible
Excellent
Reviews 6,610
Bestmoney Staff
Aug. 03, 2023
2 min read
BestMoney Staff
Credible Summary
Credible is an online loans marketplace that enables borrowers to get pre-qualified offers from its network of vetted lenders. It covers private student loans, student loan refinancing, and a range of other consumer lending products. Borrowers can use the platform to get pre-qualified student loan offers in a matter of minutes without any impact on their credit score.

Pros

  • Works only with lenders with strong reputations
  • Offers from multiple lenders in 2 minutes
  • Platform is simple to use

Cons

  • No rates without contact details
  • Not a direct lender
  • No federal loans

Credible at a glance

8.8
Editorial score

Online experience

Good online resources, but no access to rates
8.0

Customer services and support

Multiple ways of reaching lender, wide range of hours
8.0

Repayment flexibility

Offers multiple repayment plans- but no special repayment programs
8.0

Eligibility

Loans available to all credit types, income levels, and students
10.0

Variety of Loan Types

Offers all loan types
10.0

Credible Credible View Rates

Overview

Founded in San Francisco in 2012, Credible is a lending marketplace that helps borrowers get pre-qualified loan offers from its network of vetted lenders. It facilitates offers for private student loans and student loan refinancing, as well as mortgage refinancing and purchase, personal loans and credit cards. With Credible, users can fill out a short form and instantly see which lenders they qualify for and at what rates. These are pre-qualified rates based on your credit history and won’t affect your credit score. Once you see a pre-qualified rate that interests you, you can apply for the loan and receive your loan offer within 1-2 business days. 

Suitable For?

Credible is suited to borrowers who have a strong credit history or can bring a cosigner with strong credit. Its most competitive rates are restricted to borrowers with a 660+ credit score. Being an online platform, this service is suited to borrowers who feel comfortable applying for financial services and products over the internet. 

Loan Features

Credible has vetted lenders offering everything from private student loans and student loan refinancing to other consumer finance products such as personal loans.

Here are some of the highlights:

  • Private student loans: Participating lenders offer private student loans for college and grad students who have hit federal loan limits. 

  • Student loan refinance: Anyone who holds private student loan debt, federal student loan debt, or a combination of the 2 may use Credible’s service to get pre-qualified for refinancing.

  • Large network of vetted banks, lending institutions, and credit unions, including: Citizens Bank, College Ave, Discover Student Loans, EDvestinU, iHELP, Sallie Mae, Ascent, MEFA, and SunTrust.

The Application Process

Applying through Credible involves 2 steps. The first step involves filling out an online form on Credible’s website to get pre-qualified personalized rates from multiple lenders. This usually takes about 2 minutes. Once you see an option you like, you can apply through the Credible website.  The application takes approximately 5-10 minutes and you'll receive your final offer in 1-2 business days. 

Here’s the information you’ll need to supply to Credible:

  • State whether you’re applying as a student or cosigner.

  • Information about your studies, including school, degree, expected completion date, academic period of loan, and requested loan amount.

  • Financial information, including employment income, other income, monthly housing payments, and citizenship status.

  • Personal profile, including name, contact details, home address, and Social Security number. (This last bit is so Credible can run a soft credit check; this helps it in showing you recommended offers but doesn’t affect your credit score).

Participating lenders usually require additional personal and financial documentation. This can include the following:

  • Driver’s license, passport, or other ID.

  • Income verification in the form of pay stubs, W-2 or 1099 forms.

  • Payoff statement from current lender, if you’re refinancing.

Eligibility Requirements

Eligibility requirements, including minimum credit score, vary from lender to lender. Most lenders let students bring a cosigner with them if they don’t have sufficient credit history to qualify for a loan or to get a decent rate. A cosigner can be a spouse, relative, parent or any adult that is a US citizen or permanent resident alien. According to Credible, 85% of its applicants bring a cosigner. Credible states that adding a cosigner gives you a 4-fold-better chance of getting offers at a good rate.

Loan Rates

To see pre-qualified rates, users must register for Credible’s service and fill out a short application form. Once you submit the form, you’ll see a list of pre-qualified rates from several lending partners. Credible’s partners offer competitive rates, reserving the most competitive APRs for borrowers with excellent credit. 

Repayment Terms

Each of Credible’s lending partners sets its own repayment terms. The most common repayment term is 10 years. Other repayment terms include 5, 7,  8, 12, 15, and 20 years.

How Safe Is It?

Credible vets all its lending partners. A look over Credible’s list of lenders shows that it works only with highly trusted and reputable lending institutions, including those listed in the Loan Features section above. Credible’s website uses all the right security and privacy protocols you’d expect of a platform that processes your personal information. This includes SSL, which encrypts the information you send from your browser to Credible’s online portal.

Customer Service

Credible has an A+ rating from the Better Business Bureau and a 9.6/10 rating from almost 2,000 Trustpilot reviews. Both these ratings attest to exceptionally high levels of customer satisfaction. Although this is mainly an online service, users can speak to customer support during extended business hours (and after hours via live chat).

Here are the main contact channels:

  • Phone: 866-540-6005

  • Email: support@credible.com

  • Address: 22 4th St 8th floor, San Francisco, CA 94103, USA

How Credible Compares


CredibleCollege Ave
Var. APR from5.49% (with autopay)* See Terms*5.09% (with autopay)*
Minimum credit scoreAround 620

None

Loan amounts$1,000 to full cost of degree
$1,000 to full cost of degree
Accepts cosignersYesYes
Suitable forHigh credit scoresFlexible repayment options

Summary

Credible offers a quick and easy way to compare multiple student loan options. It has a large network of lending partners, but not too large: all partners are vetted by Credible before being added to the network. This is a good option for any borrower who has a solid credit score or can bring a cosigner with a strong credit score.

Credible Credible View Rates

*Read rates and terms at credible.com  

*To check the rates and terms you qualify for, we will conduct a soft credit pull that will not affect your credit score. However, if you continue and submit an application, we will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and may affect your credit. 

Editorial Disclosure

This content is not provided by Credible or any of the providers on the Credible website. Any opinions, analyses, reviews or recommendations expressed here are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by Credible.

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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Trustpilot reviews
See what some customers are saying about Credible
Credible
Excellent
Reviews 6,610
on
Excellent
87%
Great
8%
Average
1%
Poor
1%
Bad
3%
R
ronda
9 hours ago
Credible is incredible!
Credible made my loan experience, go from miserable to marvelous! Without Credible…I never would’ve been put in contact with the lender I chose because I had no idea they were even in the lending business! Thank you Credible.
M
marcia petry
13 hours ago
Immediate access to "live" personnel
Yes, this falls inline with "convenience". However, being able to immediately access a "live" person to talk with during the entire process with being respectful, polite and being able to answer my questions is priceless these days. THANK YOU TO ALL THAT ASSISTED.
J
john d sipes
a day ago
Easy and fairly quick process
Easy and fairly quick process. They put the money straight into your account and makes it easy.
C
crystal speer
a day ago
The process was super easy and fast…
The process was super easy and fast from start to finish.
m
mobkuz
a day ago
Quick
Quick, easy, listed all the stipulations and policies
M
m.a.
a day ago
You are fair and honest
You are fair and honest. The process was simple to apply. Your rates were best out there.
consumer-image
michael d. bray
a day ago
The loan offers were terrible
The loan offers were terrible. I went elsewhere & was taken care of immediately!
m
mark petter
2 days ago
Fast and easy
Fast and easy
G
gordon paitsel
2 days ago
Being there when I needed them.
You were there when I needed the help the most and you followed through. I thank you!
B
brandon markwell
3 days ago
I was turned away from credit by the…
I was turned away from credit by the banks CC companies and I needed it drastically and company came through to make this possible for me Thank you
K
kato
3 days ago
Accuracy and speed
Accuracy and speed
C
claudiomucio
3 days ago
Very easy
Very easy, and fast money!! Good interest rating!! I recommend!!
J
joyce bour
4 days ago
Fastest response ever!!
Fastest response ever!!
R
robert huzzard
4 days ago
The information provided was was easy…
The information provided was was easy to understand and explained everything needed. The process was easy to follow and was very smooth.
L
lillian
4 days ago
Super fast
Super fast! I needed 12k for a purchase and the money was pending in my bank account the same day and available for withdraw the next morning.
S
steven roache
4 days ago
Quick and easy view of lenders and…
Quick and easy view of lenders and offers.
W
winnie
4 days ago
Loans
Fast,easy,and helpfull
D
d eaton
5 days ago
Getting the loan was fast and easy plus…
Getting the loan was fast and easy plus the best rate at the time
J
julio cruz
5 days ago
Prompt and efficient service.
The loan service was very efficient, no wasting of my time. I appreciate it. Thank you
D
daniel
5 days ago
Great experience
I found the loan I needed at a rate that saved me money and the lowest origination fee. Prompt approval and fund delivery.
A
alexander morton
5 days ago
Quick and easy
Quick and easy, got me what I needed.
A
anita j.
6 days ago
Finally, Results..
I have spent two weeks dealing with bait and switch offers. They advertise loans, but then turn out to be interested in Debt Management. I did not want to to erase my debt, I could afford it, I just wanted to consolidate it into a single payment and as a result, save a little. The same day I saw credible in my e-mail and signed onto their website, I found the solution I was looking for. I took a day to ensure I had thought everything through and a day later, the money was already in my bank account. I would recommend them to everyone. Thanks for the piece of mind they gave me..
t
tony hensley
6 days ago
I was able to see offers for my exact…
I was able to see offers for my exact loan amount, unlike other sites. I also received my best offer from Credible.
L
lisa
7 days ago
Easy application
Easy application Nice customer service Thank you
m
michael billitz
7 days ago
Quick and easy….what more could you…
Quick and easy….what more could you want?
L
lyndsey tanguma
7 days ago
Everyone was very nice and responsive
Everyone was very nice and responsive. The process was easy to follow and my great aunt, who cosigned for me was assisted every step of the way since she struggles with technology. Great experience, thank you!
P
pls
7 days ago
Best Thing
Quick results and good too!
G
gladys
7 days ago
Amazing experience
Fastest loan I’ve ever applied with from start to finish had immediate results love !!!
R
r jones
7 days ago
Very easy application and approval…
Very easy application and approval process. Quick response and approval. Quick distribution of funds.
T
travis
7 days ago
Great choices and simple
Great choices and simple, quick process. Would recommend.
D
dp
8 days ago
It Works!
Reaches alot of lenders.
c
customer
8 days ago
Very easy system
Very easy system
M
michael claflin
9 days ago
Responsive
Responsive, fast and polite Thanks
K
kristi c.
9 days ago
I can’t believe I transacted a loan from my cell phone while relaxing in my recliner!
I was able to find a great loan on a Friday. Did everything over my phone while sitting in my recliner, by Tuesday, all of my credit cards were paid off from the loan. Easiest financial process I have ever encountered. Already recommended this to a couple of friends in similar circumstances.
M
mike e ruesing
9 days ago
Fairly quick honest and friendly
Fairly quick honest and friendly. Good folks to work with
K
kenneth guzman
10 days ago
Fast pre approval with no hard inquiry…
Fast pre approval with no hard inquiry until you accept any offer.
c
customer
10 days ago
System of the processing was very…
System of the processing was very quick, but only if I could get the money quicker, but I am very satisfied.
A
alexander darby
11 days ago
Great tool for finding a loan
Credibly was a great tool to help me get the loan that I needed. I had gone to individual lenders sights and applied but couldn’t get what I wanted. I found Credibly through a Forbes posting and it worked out great. Would recommend them to anyone searching for a loan.
N
nick mann
11 days ago
Quick, Easy & Productive! :-)
My experience with Credible was quick, easy & productive (my loan was funded). I will certainly refer family & friends. Thank you, Credible! :-)
K
karen tucker
11 days ago
Easy process and best rates
Easy process and best rates
C
clayton enerson
12 days ago
very good experience
very good experience. Just good information
R
rj hendrix
12 days ago
Helped me with exactly what I needed
Helped me with exactly what I needed. Awesome experience and quick and smooth.
M
michael long
13 days ago
This process was very easy I simply…
This process was very easy I simply answered the questions on the application online and 2 days later I had the money in my account.Had no problems whatsoever
v
vickie stoner
13 days ago
We needed money for home improvements
Loan process was easy and got our funds in two days.
M
mara couch
13 days ago
It was fast
It was fast, simple and have me all the information I needed to pick the loan that worked best for me.
C
cara gerrets
13 days ago
Very easy process!
Very easy process!! Great service!
D
david tennant
14 days ago
Easy process of providing documentation…
Easy process of providing documentation and my service representative answered my questions and kept me up-to-date on the loan refinance process. Stan Mitchell did an awesome job.
L
laurie
14 days ago
Easy and pretty quick
Easy and pretty quick. Thank you!
S
steve arnold
14 days ago
Did what they said they would!
Did what they said they do… thank you!
T
tricia blair
14 days ago
My experience was great because my…
My experience was great because my representatives took the opportunity to help ease the steps when things got difficult.
K
kevin spivey
14 days ago
Quick
Quick, easy, and professional. Got it done in less than thirty minutes.
D
daniel kain
14 days ago
Very easy process
Very easy process. Did everything online and the best thing is they list the amount of every monthly payment.
R
robert hazen
14 days ago
Pretty easy relatively quick
Pretty easy relatively quick A little pricey on front end but hopefully can pay off early and save some interest
S
synthia sely
15 days ago
Made it very easy and straightforward.
Made it very easy and straightforward.
J
jack haus
15 days ago
They did a great job finding me a loan…
They did a great job finding me a loan to consolidate some of my credit card debt at a low interest rate
R
r hipps
15 days ago
The applications process was simple
The applications process was simple. The interest rate was very competitive. The money was received quickly.
D
deedee
15 days ago
Quick support by professionals service..... It was easy and the process was clear.
It was easy and the process was clear.
K
kyle mclaughlin
15 days ago
Great service
Great service
J
jody r
15 days ago
Fast
Fast response decision was made in 1 day
A
angel s.
15 days ago
Waldorf. MD
Process was easy and it was fast!
D
daniel koehn
15 days ago
Fast review
Fast review. Good communication.
R
robert m.
16 days ago
Loan Application Insanity...
When I applied it was through a link on the Forbes website. Unbeknownst to me they went to Discover, (they have a loan department just like a credit card department) and they tried to get it approved through them but unbeknownst to them I had just applied through Discover and for reasons I still don't fully understand that application was denied and so it was less than a day later that this Credible application came through. This caused a fraud investigation to be opened which was a pain in the rumpus. However in the end Credible did get the loan for me through PenFed credit Union and I think that's a better fit for me because it helps to have more various types of credit which the credit bureaus like to see. So the three-star rating would have been higher but nobody on the left-hand knew what the right hand was doing and you could not have foreseen that so otherwise I would have given Credible four stars.
R
ron boline
16 days ago
Credible/SoFi gave me a personal loan…
Credible/SoFi gave me a personal loan when others would not and at what passes for a decent ratethese days (less than 12%) . I received 1/2 of what I requested and I wanted a business loan vice personal but it has worked out regardless. It did take a lot of time and effort administratively to make it happen, hence the 4 and not a 5. Thanks SoFi!
T
tim
16 days ago
They helped me make a purchase I needed
They helped me make a purchase I needed
T
theresa g.
16 days ago
Matched me with a lender that had the…
Matched me with a lender that had the terms I was looking for. Application process was simple and I had the money the next day! The best thing is there is a local branch office in my city!
C
christopher huesman
16 days ago
Easy process.
Easy process.
M
m a
17 days ago
Saved me a lot of time and frustration
It reduced my research and comparison process time by a lot!
C
catherine oyler
17 days ago
Quick response time when I had a…
Quick response time when I had a question.
A
annie short
17 days ago
My experience with SoFi Company…
My rep was extremely friendly and helpful. I only needed minimal documents and was approved more quickly than expected, I have no complaints. I had a good experience with SoFi. Thanks so much. Annie
A
a.deleon
17 days ago
Satisfied
I didn't get what I asked for, but the accomodations still good and helpful. I received the funds fast. Thank you!
D
daniel noel
17 days ago
Great way to compare loans
Great way to compare loans. They lay out all the information you need.
J
jeffrey mitchell
17 days ago
Loan process
You did give us the loan, so that was great. Had to call and get help 3 times to complete the process. Last Rep was great and really helped finish off the process. Left hanging a little as we waited for funds to be dispersed wondering if we would be denied at the 11th hour. It did finally go through and we are very thankful for that.
S
stephanie
17 days ago
Your service made consolidating my debt…
Your service made consolidating my debt fast and easy
J
joyce andrews
17 days ago
Excellent customer services.
Great Customer service. Products exactly like I purchased.
J
james v green jr
17 days ago
Very fast and easy process…
Very fast and easy process…
w
wth
17 days ago
great service
fast no run around
C
clarissa villarino
17 days ago
Great over all and fast and easy
Not only are you able to see what is being offered by multiple lenders but you are able to compare APR and Payment totals and it also lets you know which one you’ll definitely be approved for
G
go somewhere else….
18 days ago
I’m a 37 year old licensed professional…
I’m a 37 year old licensed professional with 10 years of undergrad and graduate education combined. In attempting to see rates, credible has said I need a co-signer due to a lack of credit history and inability to pay toward a loan. My experience with credible leaves me feeling like an 18 year old just applying for college loans. I regret trying credible out, as SoFi offered rates immediately and had no issue with my credit history. So, I’d recommend anyone to skip credible, and head somewhere else.
D
david skotarczyk
18 days ago
Swift and Easy
Better than other online loan providers. Swift and easy application process. Good rate to compared to the others.
A
adam
19 days ago
Very easy and quick to deal with
Very easy and quick to deal with. Communications were great.
K
kristina r.
19 days ago
Great company!
My experience with Credible was amazing! It was quick and easy and they offered the best rates out there for someone with bad credit like me. I have been trying for over a year to consolidate some debt to help dig out of a hole and Credible really came through for me.
K
kevin augustine
19 days ago
I was pre-qualified for a certain rate…
I was pre-qualified for a certain rate and certain amount. It didn't amount to anywhere close to that.
A
andrea meagher
20 days ago
Clear instructions and excellent follow…
Clear instructions and excellent follow through! I really appreciate how smoothly everything was processed and the communication. This has been an easy and helpful experience.
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barbara reardon
20 days ago
The easiest, timely and honest instructions I've ever seen!
I truly appreciated being able to finalize my loan online! Since I have to be out of the house most days, I don't have time to conduct business on my phone. The instructions were direct and complete, plus simple for someone like me. I will recommend you to anyone I can.
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madhu dorai
21 days ago
Home Insurance nightmare
The good part was online quote was the cheapest I got for home Insurance in Florida. Without any reason my Insurance increased by $200 in less than a month, Deceptive and misleading quotes. I am still waiting for for over a month to get a refund for a cancelled Insurance. Good luck with getting to talk to an agent. There is a phone number to "no where" after making you select numerous options the final answer will be email. Pathetic customer service. Will not advise anyone to go with them and I will never choose them again. I choose them based on my Banks recommendation and looking at online reviews.
J
jessica martin
21 days ago
Simple to navigate
Website is easy to navigate.
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raul
21 days ago
Easy process and quick responses
Easy process and quick responses. Would use it again in the future.
L
lizette banuelos
22 days ago
Overall great experience
Overall great experience and easy to use tools.
A
angel amerson
22 days ago
Painless
Painless! Quick, efficient and seemless. Approval was quick as were finances. Would definitely recommend
D
diane m
22 days ago
It was a fast and easy process.
It was a fast and easy process.
G
george n.
22 days ago
It’s was a hassle free process
It’s was a hassle free process. Did not have to talk to anybody. Any the disbursement was super fast. I really appreciate all your efforts to see that I get my loan.
m
michael
23 days ago
Service as advertised
Quick, easy and reasonable rates.
G
gregory hamilton
23 days ago
It was an absolute pleasure dealing with this company.
From beginning to end, the most professional & easy-to-deal with company I have ever dealt with.
R
rafael fernandez
23 days ago
Very easy process
Very easy process, the loan officers were very helpful!
L
lori burnett
24 days ago
It was easy and when needing to contact…
It was easy and when needing to contact someone it was not a "process". The reps on the phone were nice and most took the time to help me out the first time.
J
jane
25 days ago
They found me a lender almost…
They found me a lender almost immediately and it only took a couple of weeks to finish all the paperwork and for the loan to be processed.
A
anthony harvey
25 days ago
Fast and easy
Fast and easy
M
mark
25 days ago
Saved money
Credible helped us to easily compare rates and save a bunch of money.
T
teresa
25 days ago
Fast and easy
Fast and easy
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john carter
25 days ago
Great progress
Thus program is a great opportunity for you to get the loan needed for your business.