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PNC Bank Mortgage Review

Reviews 1,133
PNC Bank
PNC Bank
Poor
Reviews 1,133
Michael Graw
May. 07, 2023
3 min read
Michael Graw
PNC Bank Summary
PNC Bank offers conventional and jumbo mortgages as well as FHA and VA loans. This lender also has specialized mortgages like 80-10-10 loans and the PNC Community loan that may work well for certain borrowers. PNC Bank enables you to apply online, over the phone, or in person at any of its 2,600 branches. PNC requires a minimum credit score of 620, and your down payment can be as low as 3%.

Pros

  • Apply online or in person at 2,600+ branches
  • Offers 80-10-10 and PNC Community loans
  • Transparent rates on PNC website

Cons

  • Doesn’t offer home renovation loans
  • Branches available in 27 states

Overview

PNC Bank offers a wide range of mortgage products, including conventional and jumbo mortgages, government-backed FHA and VA mortgages, and specialized 80-10-10 and PNC Community mortgages. The 80-10-10 and PNC Community mortgages enable you to minimize your down payment without paying for private mortgage insurance.

PNC Bank makes it easy to check current rates online. You can get pre-qualified and apply online or visit one of more than 2,600 PNC Bank branches across 27 states. PNC Bank services most of its own mortgages, so you can continue to work with your local branch after your mortgage closes.

Suitable For?

PNC Bank mortgages are engineered for homebuyers who want to minimize their down payment. The bank enables you to put down as little as 3% on most conventional mortgages. In addition, the 80-10-10 mortgage enables you to take out a loan for half of your down payment, while the PNC Community mortgage enables you to use gift funds for most of your down payment.

PNC Bank is also suitable for low-income borrowers. The bank offers grants up to $5,000 for borrowers below certain income thresholds. You can apply these grants towards your down payment or closing costs.

Types of Loans/Products

PNC Bank offers conventional fixed-rate and adjustable-rate loans for up to $647,200. If you need to borrow more, the bank offers jumbo loans up to $5 million. Conventional loans have terms of 10-30 years, while jumbo loans have terms of 15-30 years. PNC Bank also offers VA and FHA loans for borrowers with a minimum credit score of 620.

The 80-10-10 loan enables you to make a 10% down payment and take out a loan to pay an additional 10% down on your mortgage for a total of 20% down, which eliminates the need for private mortgage insurance. The PNC Community loan enables you to put just 3% down, and only $500 must come from the borrower. The remainder of your down payment can come from gift funds.

  • Minimum 620 credit score
  • Minimum 3% down payment
  • 10-30 year loan terms (conventional mortgages)
  • $5,000 grant program for low-income borrowers
  • Jumbo loans up to $5 million
  • 4.985% APR for 30-year fixed-rate mortgage

The Application Process

PNC Bank enables you to pre-qualify and apply for a mortgage online, over the phone, or in person at any PNC Bank branch. To start, PNC Bank requires basic information about the property you want to purchase and your income. PNC Bank will check your credit and verify your employment and income, then issue a pre-approval letter immediately.

To continue with your application, you must create an account on PNC Bank’s mortgage portal. The portal enables you to upload documents and offers a handy status bar so you can see which milestones your application has reached. You can contact a loan officer at any time if you need help with your application.

Repayment Terms

PNC offers repayment terms of 10-30 years for conventional mortgages or 15-30 years for jumbo mortgages. You must choose a 30-year term to qualify for PNC’s $5,000 grant program.

As of May 12, 2022, PNC is offering rates from 4.985% APR for a 30-year fixed-rate conventional mortgage or 4.251% APR for a 15-year fixed-rate conventional mortgage.

Help & Support

PNC Bank offers customer support by phone from 8am-10pm ET Monday-Thursday, 8am-6pm Friday, and 8am-5pm Saturday-Sunday. You can also visit a local PNC Bank branch to speak with a loan officer. PNC Bank’s website offers a basic FAQs page for current borrowers.

How PNC Bank Compares


PNC BankQuicken LoansUS Bank
Minimum Credit Score620620620
Minimum Down Payment3%3%3%
DTI Ratio<=45%<=43%<=50%
30-year Fixed-rate APR4.985%5.549%5.579%
Best ForLow down paymentsApplying onlineWide range of mortgage options

Summary

PNC Bank offers a wide range of mortgage products, including several specialized loans that offer low down payments. You can apply online, over the phone, or in person at more than 2,600 PNC Bank branches. Loans are available up to $5 million and with terms ranging from 10-30 years. You can check current mortgage rates on PNC Bank’s website.

FAQs

How much can I borrow with PNC Bank?

PNC Bank offers conventional loans up to $647,200 and jumbo loans up to $5 million.

What is the PNC Community mortgage?

The PNC Community mortgage enables you to make a 3% down payment, and only $500 must come from the borrower. The remainder of the down payment can come from gift funds.

How long does it take to get pre-approved for a PNC Bank mortgage?

PNC Bank offers instant pre-approval. You can get pre-approved online, over the phone, or by visiting a PNC Bank branch.

What credit score do I need to qualify for a PNC Bank mortgage?

PNC Bank offers mortgages to borrowers with a minimum credit score of 620.

Physical Address

One PNC Plaza, 249 Fifth Ave, Pittsburgh, PA 15222

Methodology

This review is based on information available from the PNC Bank website and online pre-qualification tool.


Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews
See what some customers are saying about PNC Bank
Bad • Reviews 1,133
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Danny Robinson
7 hours ago
PNC Bank in Duncanvile are the best
PNC Bank in Duncanvile are the best, friendlest group that alsways make me feel like I am at home. Thanks for your professional service.
Amanda Poore
24 hours ago
I went to PNC this afternoon for help…
I went to PNC this afternoon for help with an urgent problem a company over charging my five times. I spoke to a lady named Stephanie, she was the sweetest, most helpful, amazing knowledge, and before Zi could address another concern . She solved that problem at the Lubbock Bank on 98th Street amazing staff and the bank is the prettiest PNC I've ever seen , just a 10 thumbs up for them and want to say thank you to Stephanie for helping me and I left their feeling assured that everything would be okay so shout out and a big thank you to everybody at that branch sincerely Amanda poore
Bucky Hensley
1 month ago
I have been with PNC for more than a…
I have been with PNC for more than a decade and the customer service has gotten so bad lately that I pulled the bulk of my savings to deposit in a local credit union. Why reward rude, unprofessional, untrained employees with their company using your funds?
Pe
Peepeye
2 months ago
PNC Bank A+
PNC Bank has wonderful Customer Service. Jennifer in Utah could not have been better. We had a little snag with our fast food purchase and she mediately fixed it up. The few times I have had to call PNC Bank I have always encountered super nice people. Everything about PNC Bank is smooth and very safe.
KH
Kathleen Hogan
3 months ago
Impressed with Philomena, who stepped up to help
The officers of our nonprofit scholarship program recently needed to change the signatories on our account. We made an appointment with a local branch on Excalibur Rd, Maryland. Our banker had to go to another location and left a less experienced banker, but she was wonderful: competent, pleasant, polite. We recommend that you observe Philomena for a future manager position. She has the right qualities for great customer service! Thank you.
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