Mutual of Omaha Review

Excellent service, fast responses, simple application process. Mike Anninos is top knotch! He explained things simply, provided an easy to follow path for the loan and got it done in a day. Him and the combination of the app to provide documents easily, which load as they should, seamlessly. Great experience, from my first contact to them to even after I've done the process , they were there all the way.

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The service was quick, no problems at all.

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Sent in my application and got pre-approval in a day. Very quick and efficient. Great service.

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Waste is time

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Robin was very thorough with her explanation of how the mortgage loan process works and what I could expect from her and her team.

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Mutual of Omaha was fantastic for us! Our representative, Michael Fisher, was AWESOME! He was courteous, honest, and walked us through the entire process going above and beyond. He worked with us when discussing options and ultimately did a great job that made us say yes to Mutual of Omaha over several other providers.

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I found it dishonest and manipulative. The agent didn't know what he was doing.

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Great experience so far woth Tony and the team.

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I’m so happy, I got approved so quick, Tony is really helpful and answered all my questions.

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Kristen was quick to get me a pre approval letter. Great customer service.

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Jill was very helpful and communicated with me through the entire process. She’s the best!! I would definitely recommend her and this company for your mortgage needs.

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I have not yet found a home to purchase but my experience has been great so far.

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Very simple and easy. Informative and done in a timely manner.

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Brandon has been very helpful during the process of gathering paperwork and information for this process.

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So far so good

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Kristopher King has been great. Very thorough, professional and efficient. He has been timely on responses so I am never concerned about the status

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Eddie Vargas was absolutely amazing to work with so far.

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Great customer service. The pre-approval process was seamless and allowed us to make an offer the next day.

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Jeff Shin was a great help. Always answers my questions in a timely manner

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Everything was good. They sellers just went with another bid.

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Excellent service

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Outstanding customer service and extremely responsive. Called to look into getting pre qualified for a home loan and had it complete the same day.

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I found the whole experience to be very unpleasant. They were not forthcoming with information I requested. They were vague, and at one point I thought I had been scammed because of how evasive they were being. This was my first attempt to be a homeowner and it definitely left a bad taste in my mouth. The gentleman was pleasant enough, but when it came to explaining information to me and being open about what was going on, I score him a zero. In addition, they had one of the highest closing costs of any company I have spoken to. $12,000 based upon a $175k loan WOW!

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Very responsive and knowledgeable staff to work with!

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Mark Pierce walked me through the process and so far it has been easy.

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The process was very smooth and easy. Nate and Yvonne kept me informed throughout the process and are great to work with.

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Excellent service. Got the down payment wonderfully. Very quick on their work. I fully recommend them. Allen S

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Very quick with their response and also very knowledgeable!

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I received a quick response from Eddie. I received an answer to pre-qualification in one day. I will be working with Eddie in the future for my mortgage.

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Kristopher Stoneking has been great to work with. I decided it was time to start looking for a house out of state and I happened upon his office as it was close by. By the end of the day I had approvals and pre-qualifications and was house shopping. He even found an out of state realtor for me to work with who has been fantastic. His loan team of Shayla Swallow and Cherrie Smith are excellent as well! It has been a great experience all around!

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Very quick and professional!

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Clint was very professional but caring and patient with me and lack of knowledge in the subject. Always available to answer any of my questions and give me the best advice. Treated me as a life long friend/ family.

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Randy has been great to work with. Reply to emails efficiently.

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Ajani was professional and made me feel a lot better about a very stressful situation. I asked a million questions and he answered every single one. Super nice guy!

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Wonderful customer service from Anthony such a help to me. Wonderful at explaining everything to me.

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Tanja put up with me

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Tony has been very helpful in explaining how the different financing programs work and he is always quick to respond and get answers. I haven't gone under contract for anything yet but I can say that the application process and customer service have been great

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Excellent response time and caring people who answered all of my questions patiently.

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Concise and knowledgeable service.

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I feel like the whole loan process could have been explained to me a little more. I was pre-qualified for a FHAloan. But there's also a conventional loan and being a first time home buyer I'm not sure of the difference. I just feel that a more in depth explanation would help people in my situation

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Having a great experience so far with my pre-approval!! Loan officer is very knowledgeable and helpful.

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I have been working diligently with my lender, Bonny Reynolds. I recently lost my husband who had all the credit not to mention the knowledge he had about finances. Bonny has worked so hard with me to establishing credit. In less then three months I am now ready to purchase my home. It is necessary for me to move to a ranch style home due to health issues. Thank you Mutual of Omaha and thank you, Bonny, from the bottom of my heart, for making this possible for me.

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Amazing service. Patrick Japaz And Mike have been nothing but amazing. Efficient, knowledgeable and openly communicating. Helpful with referring the team I needed. Look forward to future business.

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Paul was fantastic getting me going and then I was switched to Jill due to what I was asking for and they were amazing to work with. They asked the right questions to understand me needs and know what I needed to do. They gave me all the answers and made sure I was approved to get my first home! If I could rate more than 5 stars I absolutely would!

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Jessie Walker did a phenomenal job processing my refinance of my HELOC. He communicated with me almost daily, answered all my questions and completed the process from start to finish in less than 4 weeks! I couldn't be more satisfied with both Jessie and Mutual Mortgage. I hope to work with him again in the future!

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Jeff was so helpful and amazing with the whole process! I couldn’t of asked for a better experience!

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Good day, to whom it may concern my experience was very excellent and pleasant. Everything's right on time. Thank you very much.

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Eli was very quick and helpful, the process was easy which I appreciated.

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Could not have been easier!

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Very happy with my mortgage agent Leslie Blevins

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My realtor contacted Brenda from Mutual of Omaha mortgage late Sunday evening, by the next morning I had a pre/qual letter ready to be submitted with my offer, Brenda was amazing.

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I can’t believe how fast and convenient the process was, I was impressed at the quick responses and helpful information along the way. I would defiantly recommend to friends and family.

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Clint Phillip was the best. He helped us through the process and made it pleasant. Thank you Clint from the Serrano’s

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Our loan officer, Shawn is awesome. This is our first house we’re buying & he has helped us the whole way!! Great job.

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Fast and easy process! Jill Killen was great!

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Kristi has been great. She has responded quickly, promptly and professionally to our questions.

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Outstanding and prompt customer service. All my questions were answered and the representative knew what she was talking about.

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Great and agile service

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I was just looking around to find out how much I was pre-approved for and if I had anything on my credit I needed to fix in order to get a loan. Jeff was SO helpful. He explained a lot of things I never knew about! I was approved and there wasn't anything I needed to fix, so that was great. I am not ready to buy yet, but now I know what price range to look at and when I am, I'm coming back to these guys!

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The help that I have gotten from my agent is exceptional and outstanding!!!

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Easy to work with. Knowledgeable and very supportive

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Thank you for your timeline help

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We had a great experience with Tony Fragale. He was very helpful and stayed in communication.

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Rhonda was Extremely helpful and knowledgeable throughout the pre-approval process. She always maintain professionalism and was always willing to help. Very thankful for her.

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Great service and follow up to all of my questions. Eli was a pleasure to work with.

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Because they have an excellent team, specially Mark Denton, I’m very satisfied. I recommend this banks.

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We're happy the personalized help we are getting.. this is our first time looking to buy a home.. so it's a big step for us... we so appreciate the patience friendly assistance.... Thanks.

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Great experience. The agent I spoke with AJ Johnson was very helpful very clear. He explained the whole process to me answered my questions clearly and completely and gave me the information I needed to get the documents together that are required to do this loan. I would definitely recommend this company and this agent

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Great job very personal experience!

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Excellent job from Eddie, since he help me in the process of my loan approval and also guide me through the whole process. Thank you!!.

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I have never talked to my Agent, though I have tried more then a few times. I always end up talking to others who hear about this and try to get my agent, but they always fail. I really want to support Nebraska businesses and have given the company more leeway then I would give any one else, but at this point I have gone through others and got the pre-approval letters I need. So your agents are non-existent, and your tech shows you as telemarketers so your lucky I even picked up the phone.

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Mutual of Omaha Mortgage was very quick to get our mortgage application completed. The entire process was very simple. Jill has been amazing. She is very thorough, takes her time to explain everything to us, and is very quick to respond whenever we reach out.

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The experience of discussion and proper information flow for anabling me to understand what it takes to buying a house, with the mutual mortgage was great.

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Mutual of Omaha has been great and my loan officer Alex has been very quick to respond to my questions. He is very helpful and friendly. We would recommend using Mutual of Omaha.

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The agent (Jeff) worked with seamless urgency to direct me through the hoops of necessary points to complete Successfully

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Exceeded All Expecations Harvey was incredibly helpful and easy to work with. We were able to get all actionable items taken care of within the first phone call which is honestly unheard of in my experience. I'm very comfortable working with Harvey at Mutual of Omaha Mortgage and they now have my support, trust and endorsement.

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Bonnie is so personable and consistent! Ima first time buyer and she is making the process less complicated and stressful. She is awesome and deserves the best raise ever. Whatever the outcome she she is awesome and thank you , Mutual of Omaha for having her :)

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Tatiana has been AMAZING!!!!!!

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Robin was professional, friendly, and very quick!

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!!!!!!!!!!!

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Never heard back from anyone despite calling at least twice- no answer and left voicemails

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whitney was very professional and was very easy to work with. overall my experience was very positive.

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Pre-approval was a quick and easy process. Highly recommend!

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Although the process is stressful . The communication and assistance is helpful

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they are not around need my loan then all would be great they dont belive your taxs return but whats in your bank acount and I gave them proff but that wasnt enough.

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Trent Hufstetler, loan officer was very helpful and explained the prosses and answered my questions.

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Just need to locate a home.

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Eric has been great to work with and is very efficient in getting everything I need. He is very professional and available anytime I need him. Very pleased with my experience so far!!!

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Jeff was very easy to work with and listened to our needs! It was an easy undertaking and had us approved very quickly.

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Scott was very helpful and quick to respond when we had questions.

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So far very nice happy

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Easy, fast, and reliable.

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I'm happy with the quick and friendly customer service. I wanted a mortgage refinance, but not the hassle, and Kristopher from Mutual of Omaha checked all the boxes. Speaking with Kris helped us get exactly what we were looking for. He was friendly, personable, and didn’t call me every hour like a hungry salesman. The process has been quick and seamless. Thank you to Kris and The Mutual of Omaha team.

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Ryon Ozona is doing a GOOD job! Thank You!

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Representative is very professional, yet personable. He answered my concerns and let me advance with information and pre approval on my schedule. Answered my many, many questions to my satisfaction.

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Jon Cremeans the loan officer is great!!

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Outstanding

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Very helpful, polite and timely.

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Henry Hong, the representative that I dealt with, was incredibly patient, informative, and energetic. He answered a variety of questions that covered a broad array of mortgage information. His knowledge base and care for his clients is palpable. After asking him a litany of questions and him firing back answers, I am now very confident with my mortgage and progression towards buying a house. Henry is a top notch representative of Mutual Of Omaha and should be retained for many years to come.

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Great people to work with and they make the home buying process less painful.

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