Skip to Content
We earn commissions from brands listed on this site, which influences how listings are presented.
1,981 Reviews

Better Review

Top-rated lender with no commissions or unnecessary fees

Nadav Shemer
Nadav Shemer is an insurance expert at BestMoney.com, with a background in financial journalism, hi-tech, and startups. He has covered business, tech, and energy for various publications and enjoys exploring the latest innovations in insurance to help readers make informed decisions.

May 8, 2025

2 min

better

Better Summary

Better Mortgage is streamlining and simplifying how Americans buy and refinance homes. Their tech and tools provide a fast and transparent digital mortgage experience backed by 24/7 customer support. Better Mortgage has funded $100 billion in home loans, entirely online.

Better Pros & Cons

Pros

Get pre-approved in 3 minutes with no hit to your credit score
Agents available 24/7 or apply online anytime
$100 billion in total funded loans entirely online
HELOC available for primary, second & investment homes

Cons

Better may transfer your loan to another service provider
No USDA or bridge loans offered
better
NMLS #330511

Overview

Better Mortgage is a lender for the digital age. It’s one thing to offer online applications; Better Mortgage goes a step farther, utilizing a proprietary algorithm to quickly assess and approve home buyers from a diverse range of backgrounds. Thanks to its 100% digital platform, Better is able to save on overheads. This allows it to charge borrowers no commissions or unnecessary fees. This platform really is digital from start to finish. You can log in anytime to see where you are in the process and what can be done to keep things moving.

Suitable For?

All types of borrowers that meet the minimum credit score requirement stand to benefit from Better’s streamlined online mortgage process. However, the group that stands to benefit most are minority borrowers. As Fortune noted in their review, Better’s customer base is dominated by groups like single women, minorities, and LGBT couples who have traditionally found it difficult to get approved by mortgage lenders.

Types of Loans/Products

Better Mortgage offers conforming loans with a choice of fixed or adjustable-rate mortgages. In addition, they offer a HELOC starting from $50,000 up to $500,000 (accessing up to 90% of your home equity) on primary, second, and investment homes. Plus they offer a wide range of other products and benefits.

Other Products:

  • Better Real Estate. Matches you with a trusted real estate agent. Tell Better what you’re looking for, then it will match you with a specialist and pass along the savings to you (up to $2,000 off closing costs).
  • Better Cover. Whether you’re buying or refinancing, all Better loans need homeowner insurance. Fortunately, Better can match you with the right carrier in seconds, using the information you already provided in your application. You don’t have to do anything except decide whether to accept. You can shop for rates at bettercover.com

The Application Process

Better’s application process is entirely online and takes only 3 minutes to get pre-approved.

  1. Answer basic questions about your financial situation, home equity, or prospective property

  2. Receive an initial loan estimate

  3. Connect with a dedicated loan officer for more in-depth support along the way

  4. Complete a checklist of tasks which you’ll receive with your loan estimate

  5. Request to lock in a rate.

  6. Close on a mortgage loan within 34 days after rate lock, often 10 days faster than the industry average

Rates and Terms

Better’s repayment terms are 15, 20, or 30 years, with 5/1, 7/1, and 10/1 options for adjustable rate loans. Since all of Better’s loans have no prepayment penalties, you can pay the loan back sooner than the end of the repayment term if you wish.

Better’s rates are extremely competitive. Most of all, it offers real-time, transparent rates on its website, without having to make a formal request.

Help & Support

Better offers a single, dedicated loan officer to every applicant to help you through the loan process. In general, you can get in touch with Better’s customer support by email, via phone, or by scheduling a convenient time for a representative to call you back using the online form. Better offers 24/7 support.

Better offers plenty of information on the website with an easy to find and easy to navigate FAQ section and lots of educational resources.

Summary

Better is one of a handful of tech-driven digital mortgage lenders disrupting the traditional mortgage industry. With a speedy loan approval process, competitive APRs, and no commissions or unnecessary fees, it’s an option worth considering if you’re in the market for a loan. Although it imposes the same minimum 620 credit score characteristic of most lenders, or even 580 for FHA loans and VA loans, its algorithm makes it more favorable to people in the 620-700 range than its rivals.

Physical Address

Better Mortgage Corporation

3 World Trade Center, 175 Greenwich St, 57th floor

New York, NY 10007

FAQs
Will Better service my mortgage?
Yes, but not necessarily for the entire lifetime of the loan. At some point, Better might transfer your loan to a permanent servicer. It has a large roster of servicers and mortgage investors, including major US banks, government-sponsored entities, and specialized servicing firms. Better will notify you if it transfers your loan to a third party.
Does Better offer commercial or construction loans?
No, there are no commercial construction loans at this time.
better
NMLS #330511
Nadav Shemer

Nadav Shemer is an insurance expert at BestMoney.com, with a background in financial journalism, hi-tech, and startups. He has covered business, tech, and energy for various publications and enjoys exploring the latest innovations in insurance to help readers make informed decisions.

Editor's Picks
How Your Debt-To-Income Ratio Affects Your Mortgage
May 26, 2026
First-Time Home Buyer Checklist
May 26, 2026
Elections & Mortgage Rates: What Homebuyers Should Know
May 26, 2026
Explore Our Articles
Trustpilot reviews
See what some customers are saying about Better
Great • reviews 1,981
on
Excellent
75%
Great
5%
Average
3%
Poor
2%
Bad
15%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Ag
Aaron givens
7 hours ago
These guys are on top of everything
These guys are on top of everything. I had the greatest experience and would recommend to anyone
Sh
Shaun
11 hours ago
Each step of the way
My experience was great because I was kept informed each step of the way, and each team member I was in contact with was knowledgeable and the conversation flowed! The process was quick and easy!
SL
Sandra Loyd
1 day ago
Needed Help
I asked a lot of questions and sometimes got confused 😊, but through it all my advisers were very patient, professional and very helpful. They treated me as if my situation was as important to them as it was to me.
JO
JONATHAN
2 days ago
The experience really was easy from…
The experience really was easy from start to finish. I never was confused about what the next steps were or what to expect. I felt great throughout the whole process. I would highly recommend this to anyone looking to take out a heloc.
1
2
3
...
25