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AmeriSave Mortgage Review

Find a customized quote easily

Reviews 9,198

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Nadav Shemer
Nadav Shemer
May. 03, 20214 min read

AmeriSave Mortgage summary

AmeriSave Mortgage Corporation is a full-service mortgage lender operating in 49 states and DC. Established in Atlanta in 2002, it has funded 220,000+ homes for a total value of nearly $60 billion. AmeriSave is known for offering streamlined online applications with the option of contacting customer support any time you need assistance.

Pros

  • Apply and submit forms directly online
  • Low rates, low fees
  • Get customized rates in 3 minutes with no SSN needed

Cons

  • No loans above $1.5m
  • Not licensed in New York State
AmeriSave Mortgageat a glance
4.8

Editorial score

Customer Service and Support

Excellent Customer Service

5.0

Variety of Loan Types

Purchase, refinance, cash-out refinance

4.0

Variety of Products

10-30 years; 5/1, 7/1, or 10/1 ARM

5.0

Online Experience

Online access to rates

5.0

Geographical Availability

Available in 49 states

5.0

AmeriSave Mortgage AmeriSave Mortgage View Rates

Overview

AmeriSave is a major lender, with a variety of loan options for purchasing and refinancing.  These include conventional, jumbo, fixed, adjustable, and government-backed loans such as FHA, VA, and USDA loans. With each loan, you get a choice between fixed or variable rate and flexible repayment terms of 10, 15, 20, 25, or 30 years. Interest rates are competitive, and AmeriSave offers a range of calculators and tools to help you make an informed borrowing choice.

Suitable For?

This lender is great for straightforward applications. If you have all your paperwork in order and know where you’re buying/refinancing, then AmeriSave can help you get this done quickly.

AmeriSave Mortgage AmeriSave Mortgage View Rates

Types of Loans/Products

AmeriSave offers a selection of loans for purchase and refinance. While they are mostly focused on purchase and refinance loans, it does offer all the most common types of home loans.

Here’s the full breakdown of purchase options:

  • Conforming loans 
  • Jumbo loan, with loan amounts as high as $1.5 million
  • FHA, VA, and USDA loans, according to the usual rules

And here are the refinance options: 

  • Conventional rate-and-term refinance
  • Cash-out refinance

The Application Process

Potential borrowers can complete an application and lock in a rate via AmeriSave’s website, or over the phone or live chat with a licensed loan originator. The great thing about the AmeriSave service is it serves prospective home buyers too.

To begin the process online, you’ll need to fill out a short application form that takes about 3 minutes to complete. This includes details about yourself, where you live, and what type of home you are purchasing/refinancing. Once this information has been submitted, you’ll be presented with multiple, customized rate quotes that you’re pre-qualified for without requiring SSN or a hard credit check in most circumstances.

After receiving your pre-approved rate, you can go ahead and complete the rest of the process online where you will be required to submit a hard credit check. AmeriSave offers the option of securely uploading your documents to the portal and even e-signing them to expedite the process and an AmeriSave loan originator will be assigned to you to help answer any questions and finalize any documentations.

AmeriSave Mortgage AmeriSave Mortgage View Rates

Rates and Terms

With AmeriSave you get to choose between five different repayment terms: 10, 15, 20, 25, or 30 years. You can take a fixed-rate mortgage or an ARM with 5/1, 7/1, or 10/1 options.

Help & Support

To get in touch with AmeriSave, simply call or start a live chat online with a licensed loan originator. The company’s call centers are available toll-free Monday through Friday between 8:00 am and 8:00 pm ET. The company can handle the whole application and approval process by phone, and many customers do prefer this option. The support staff are well trained and able to answer our questions promptly and effectively. However, email responses can take between one and two business days. Customers can also find answers directly on AmeriSave’s website, which features an informative FAQ section.

Summary

Thanks to a fully in-house process and a variety of loan options, AmeriSave is a good choice for customers seeking a mortgage. The company offers both traditional mortgages and several government-backed loan options. More importantly, its variety of loan repayment terms give borrowers the flexibility to find the right choice for their impending home purchase or home refinance. A straightforward application process also helps customers close on their homes more quickly.

AmeriSave Mortgage AmeriSave Mortgage View Rates

FAQ

Does AmeriSave offer local expertise? According to AmeriSave, it employs 2500+ mortgage professionals around the country. It has a presence in every state except New York, where it isn’t licensed to do business.

Does AmeriSave really not charge loan origination fees? Correct. Note that it does charge other common closing fees, including those mandated by law for government-backed loans.

Physical Address

AmeriSave Mortgage Corporation

3525 Piedmont Rd NE

8 Piedmont Center, Suite 600

Atlanta, GA 30305

AmeriSave Mortgage AmeriSave Mortgage View Rates

Nadav Shemer
Written byNadav Shemer

Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. He enjoys writing about the latest innovations in financial services and products. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

See what some costumers are saying about AmeriSave Mortgage
AmeriSave Mortgage
ExcellentReviews 9,198
on
Excellent
65%
Great
16%
Average
7%
Poor
5%
Bad
7%
  • author
    DONETTE
    14 hours ago
    Well trained staff!

    Excellent customer service representatives and staff interaction was very thoughtful and respectful. It’s delightful to do business with caring people.

    ...

  • author
    Charles Sneed
    14 hours ago
    They were great to work with and helped…

    They were great to work with and helped me accomplish my goal in what was interested in thanks a lot!!!

    ...

  • author
    M Rosy
    16 hours ago
    This company has great professionals and services

    This company has great services and great people working for them. My loan officer Angela Anderson is the BEST. She did a phenomenal job. She was very courteous and knowledgeable. She listened to me and answered all of my questions. She was always there when I needed her. She was very quick to get back to me and helped me so much with the refinancing steps. Mr Marrero also was very courteous, he also did a great job. He always listened to all my questions and was very quick to get back to me. They knew what they were doing and kept me updated on the items I needed to have to get my loan process moving fast and smoothly. These Great people and the great services, makes Amerisave one of the Best Companies.

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  • author
    KJ
    16 hours ago
    Excellent Customer Service

    The team was transparent, responsive, and effective with communicating current and next steps throughout the process. It was a sound process.

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  • author
    Johnathon Santos-Labasan
    19 hours ago
    Underwriters made some mistakes that…

    Underwriters made some mistakes that made the refinance process take longer then it should

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  • author
    Cory Wilkins
    20 hours ago
    Great job by all

    Great job by all! Quick and easy refi.

    ...

  • author
    Edward
    21 hours ago
    AmeriSave provided good assistance in implementing a refinancing option that worked for me

    I received several competitive refinancing options. One option was a excellent fit for my needs. The option cut my loan duration, while keeping my loan payment similar to what I was currently paying, with no out of pocket fees. They walked me through the loan application and closing process. The loan application and closing process moved quickly.

    ...

  • author
    John Burfening
    21 hours ago
    Working with Amerisave on my refinance…

    Working with Amerisave on my refinance was great. Everything was clearly explained and bring able to e-sign documents made the process really easy. They gave me the best offer out of multiple lenders. The whole process only took a few days to complete.

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  • author
    Steven Smedley
    21 hours ago
    I found my loan Originator and…

    I found my loan Originator and Processor to be very professional, friendly and prompt. They helped me navigate through my mortgage refinance helping me understand everything as we went along. I would strongly recommend AmeriSave!

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  • author
    Albert
    a day ago
    Excellent rate for 15 yr fixed with…

    Excellent rate for 15 yr fixed with minimal costs which has finally closed after 6 weeks. Documentation requirements were extensive and tedious. Helpful and responsive main agent, but several subsidiary agents got involved without being informed or helpful. Excessive and often out-dated automated email.

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  • author
    Kristi Starz
    a day ago
    One word…..AMAZING!!!!!!!!

    One word…..AMAZING!!!!!!!!

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  • author
    MB
    a day ago
    Excellent on line staff

    Joe Brikho did a super good job from the loan app to the closing, as did the various staff handling specific details. I plan to recommend Joe Brikho to anyone looking for excellent help with home financing.

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  • author
    Scott Nellis
    a day ago
    Melanie and Brian were great to work…

    Melanie and Brian were great to work with. They were pleasant, professional and forthcoming in answering my questions on my application for my RE-FI on my condo.Beverly, Notary, was professional and very helpful in coming to my house for the closing. I appreciate the AmeriSave people in moving the process forward without any problems.

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  • author
    Brenda Henkle
    a day ago
    AmeriSave was easy and efficient

    AmeriSave was easy and efficient. All people involved in my refinance were the best. Excellent experience

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  • author
    Pamela F
    a day ago
    Easy Refinance

    My Loan Originator was knowledgeable and helpful in designing a refinance package that fit my needs.

    ...

  • author
    Adrian
    a day ago
    AmeriSave Refi

    Long was unresponsive and lacked communication. I was very happy to be reassigned to Samantha. She was fantastic! She took the time to speak to me, answer all my questions and concerns, and make me feel like a priority. Thank you so much for her.

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  • author
    Brian Bickhardt
    a day ago
    Carver was great to deal with

    Carver was great to deal with, my loan processor, on the other hand, seemed to have a lack of understanding with her tasks.

    ...

  • author
    BJG
    a day ago
    They don't get the details right

    They don't get the details right. They told me they had everything they needed to approve my loan. Then three days later they ask for a bunch of documents. Closing was all screwed up. Thankfully someone at the title company was willing to wait until 5:30 on a friday for us to get there to close. We were told the closing would be in our home.

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  • author
    Donna Buoy
    a day ago
    Excellent experience

    Excellent experience! very pleasant to work with. I was always kept in formed of everything that was going on.

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  • author
    Sophia Hansen
    a day ago
    Too many people assigned to our case…

    Too many people assigned to our case and everyone has a different answer. Very confusing and when closing it was very hard to reach the processor

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  • author
    Laurie Haas
    a day ago
    I selected AmeriSave from the Lending…

    I selected AmeriSave from the Lending tree process and did not regret it. My loan originator was extremely knowledgeable and very prompt. Completed a refinance with very little trouble at all. I highly recommend AmeriSave.

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  • author
    Evelyn Lassiter
    2 days ago
    My experience with AmeriSave Mortgage…

    My experience with AmeriSave Mortgage was good. Mrs. Greene was very helpful doing the 1st portion of financing. The second part Mrs. Williams just as helpful. I'm not computer savvy so it Left me at a disadvantage and their patience went beyond my expectation. Patricia Field just added the icing to the cake. Thanks to everyone putting PR on top where it belongs. Mr. & Mrs. Lassiter

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  • author
    DAvid Stanko
    2 days ago
    Efficient

    Efficient, professional at all levels from app process to closing. Highly recommend AmeriSave.

    ...

  • author
    Sarah Focht
    2 days ago
    Excellent work

    Excellent work, thank you.

    ...

  • author
    Israel Perez
    2 days ago
    I want to thank you guys for a smooth…

    I want to thank you guys for a smooth refinance process, everything went well and have nothing negative to say, thank you very much for a great experience..

    ...

  • author
    Walter Wallace
    2 days ago
    I am so grateful that AmeriSave…

    I am so grateful that AmeriSave Mortgage Help me refinance my house Josie Hunter went above and beyond to help me Everyone plays a part in helping me refinance my house I just wanna say thank you very much Miss Josie Hunter help me and getting all my documents sent And assist me on all paperwork making sure I understood everything and for that I want to say thank you

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  • author
    Daniel Kestler
    2 days ago
    Excellent service with a keen sense of all the necessary details involved in securing a mortgage…

    Excellent service with a keen sense of all the necessary details involved in securing a mortgage. The agent addressed all of your requests in a timely fashion. Amazingly, the whole process took less than a month from my mortgage inquiry to the closing which took place in the convenience of our home. The agent and company are real professionals in this field and I highly recommend their services.

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  • author
    singingbyrd
    2 days ago
    I discovered that Amerisave is done all…

    I discovered that Amerisave is done all online by remote workers. So it's very convenient to provide needed papers at my convenience. However, I quickly realized I was over my head with all the download upload demands. A client should be quite computer savvy. My representative was often available after hours and was most encouraging. The estimated closing costs were much more than we were quoted. These costs were rolled into the loan so no out of pocket surprises, but now we get to pay for them for 15 years. We were pleased that the process was much shorter than using our existing lender . Despite my needed learning curve I would still do it all over again with Amerisave.

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  • author
    Denis Mccormick
    2 days ago
    Refinance

    I did a refinance and switched companies in the process. I did not regret it for one moment! Not one issue through the whole process. Would use them again and recommend them to anyone!

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  • author
    Roshonda Jones
    2 days ago
    The process was great

    The process was great! My loan officer J.R. was very professional and prompt at all times my loan processor Michelle Clark was very professional and prompt at all times they were both there when I needed them and I will recommend amerisave to everyone that is in need of a mortgage where they will receive a smooth process and a promised time to close with a company that follows through. Again the team that I was assigned to fit my personality and everything well I will be giving J. R. and Michelle a call in a future for additional business. I will also recommend this company to family and friends. Thank you so much for all of your help, Roshonda Long

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  • author
    Filemon Romano
    3 days ago
    Working with our loan agent Patryk…

    Working with our loan agent Patryk Igras was a pleasure. Refinancing a loan can be stressful with time constraints to close. It was a holiday weekend and it was difficult to find an available agent. Patryk was available all hours and worked extremely hard. We closed in record time!!

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  • author
    James Cammett
    3 days ago
    Professionals

    Employees were very professional and kind

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  • author
    Roy Viado
    3 days ago
    Good

    Good, fast, and courteous service by Amerisave. Thank you

    ...

  • author
    The Zuver
    3 days ago
    This was my 3rd refinance with…

    This was my 3rd refinance with AmeriSave. They are always easy to process but this time. Jordan Thies was my loan officer and made everything so smooth it was like I didn't even have to worry about any details. Thanks Jordan for your amazing work.

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  • author
    Mohamad Rahme
    3 days ago
    The best company I ever deal with very…

    The best company I ever deal with very smooth easy and reliable.

    ...

  • author
    Donald Saul
    3 days ago
    We're a Repeat Customer

    Our loan person (Connor) was/is very, very knowledgeable, personable, and FAST. The refi loan app process is quick. From first call to post-closing funds in our bank was less than 2 weeks.

    ...

  • author
    Andrea Graham
    3 days ago
    It was the most pleasant refinance…

    It was the most pleasant refinance experience possible. Pheim Guti and his team at Amerisave were efficient, professional, knowledgeable and super friendly. Technology and Amerisave's in house processes were up to date, very competitive and made the experience painless and fast.

    ...

  • author
    Rebecca Turcotte
    3 days ago
    Was very happy with the process

    Was very happy with the process. Thank you.

    ...

  • author
    Jennifer Seremet
    3 days ago
    Amerisave made it easy!

    Amerisave was able to help us refinance at the lowest rate I could find anywhere. Kathryn Raecke was our loan contact and was great to work with! She walked us through the process from start to finish and was available around the clock to assist us with our questions. She was very knowledgeable and could explain not only our options but each item on the estimate/proposal. She and the entire team made the process easy.

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  • author
    Mr. Knight
    3 days ago
    5 Star Experience

    I had an excellent experience with AmeriSave. I highly recommend them to anyone wanting to get refinanced quickly and easily.

    ...

  • author
    C. M.
    3 days ago
    Very friendly and helpful

    Very friendly and helpful. Would use again.

    ...

  • author
    Justin Glidewell
    3 days ago
    Worst experience of our lives.

    I’m leaving one star for a variety of reasons, but mainly because we were misled from the very beginning. I was told by two people that our monthly payment was heavily dependent on our appraisal. They told us that if we were to hit 80% or less loan to value we could knock off our PMI saving us over 250/month. This was the main reason we decided to go ahead and refinance. After 60 days and literally the day before our closing we were told that wasn’t the case and had been told wrong. This left us in a bad position considering our only options were to pay more than we had figured for over 2 months or waste that time and start over completely with another company. Zach got involved and attempted to remedy the situation by trying to get us into a conventional loan which would have a payment right around what we figured. He felt strongly this could be done but after waiting another week we were told that wasn’t the case and were back where we started. After throwing in the towel and just accepting the situation as it was we were finally given a closing date and time of 8am because I was traveling out of town that morning. The night before the closing we were told that couldn’t happen and the closing had to be pushed back which caused issues and made my wife and I have to sign separately. This took another day to complete. Overall the experience was one of the worst we have ever had to go through and I wouldn’t recommend Amerisave to anybody.

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  • author
    John Gonzalez
    3 days ago
    The appraisal company and the closing…

    The appraisal company and the closing firm were both no shows

    ...

  • author
    Lc Patterson
    3 days ago
    I had a great experience refinancing…

    I had a great experience refinancing with Amerisave. It was quick and easy. I was able to close in 3 weeks. It was smoother and faster than I expected . I would consider using again in the future.

    ...

  • author
    Kathryn Dircks
    3 days ago
    We liked the process

    We liked the process. However, computerized reminders were constant and did not stop over the weekends when getting some of our documentation was impossible. The people ( Christine Dooly was great and we really liked working with her. But some of the requests for outstanding documents were repetitious and some of our documents were kept in a safe deposit box at our bank. We had to comply with the bank’s hours of operations

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  • author
    William Galyardt
    3 days ago
    Fantastic experience

    Fantastic experience! The people were so helpful and patient throughout the entire process. They did what they said they were going to do. The system was very easy and user friendly. Finally, they were willing to match rates and costs of competitors. Very happy I went with Amerisave over everyone else.

    ...

  • author
    Joseph
    3 days ago
    Quick response and overall good customer service

    Although at the end of the process, my loan amount suddenly decreased by a 100k, the loan officer Chris Nickel quickly stepped in to remedy the situation. I appreciate his quick response and good customer service. I also like that Amerisave has one of the lowest interest rates with a range of loan options. The website to upload documents need further improvements. Sometimes it is not even working.

    ...

  • author
    Anne Portrey
    3 days ago
    Amerisave has my full confidence

    Amerisave has my full confidence. This company values the person and creates an affordable mortgage for the families.

    ...

  • author
    David Rosen
    3 days ago
    Using amerisave not only saved me a 1/2…

    Using amerisave not only saved me a 1/2 % over a competitors rate but I was also able to take some money for house renovations. Also we closed in less than 30 days where my other bank still need 90 days

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  • author
    Tammy Ross
    3 days ago
    This was the easiest process and the…

    This was the easiest process and the mortgage specialist was AMAZING!!!

    ...

  • author
    Deborah Greer
    4 days ago
    From the moment I spoke with Jesse…

    From the moment I spoke with Jesse Scannell, the process has been totally professional. From beginning to end, it’s been basically flawless. Excellent customer service. I would and have recommended AmeriSave.

    ...

  • author
    Nana Opoku
    4 days ago
    Wasted 3 months of precious time for…

    Wasted 3 months of precious time for nothing, amid downloads and uploads of sensitive documents which may end up in the hands of hackers. What a horrible experience!

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  • author
    Misty Mccoy
    4 days ago
    Service was great

    Service was great. I just feel as though the closing costs were a bit high

    ...

  • author
    Shauna E
    4 days ago
    Courteous and quality work

    Courteous and quality work. Excellent communication throughout.

    ...

  • author
    Anon
    4 days ago
    Excellent service!

    Excellent quote and service from first contact.

    ...

  • author
    Cynthia Iverson
    4 days ago
    This was our first time refinancing!

    This was our first time refinancing our home and the process couldn’t have been easier. I’m so happy we chose Amerisave. They answered all of our questions immediately and explained the process well. I only took about a week to finish the whole process and we had the check 3 days after that. I highly recommend using Amerisave and Shaun Horrigan was great.

    ...

  • author
    Laura S
    4 days ago
    Five Stars

    Quick, easy, painless!! They gave me a fair deal and I didn’t have to jump through never ending hoops. They stayed in contact with me the whole time and responded to any questions I had promptly. I would recommend AmeriSave for anyone who has too much to do to chase down a refinance professional.

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  • author
    Alex Vizir
    4 days ago
    Great experience all around

    Great experience all around. Would definetely recommend to friends.

    ...

  • author
    Kelly Jeffries
    4 days ago
    Elijah great service

    It was a seamless transaction Elijah was incredible and was a good transition between the lender.

    ...

  • author
    Thomas Bologna
    Sep 20, 2021
    There’s always room for improvement

    There’s always room for improvement

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  • author
    RJ
    Sep 19, 2021
    Easy!

    Everything was great! The process was smooth and easy. Everyone that I work with dad a great job of keeping me up-to-date and guide me along step-by-step.

    ...

  • author
    Betty Slavens
    Sep 19, 2021
    Gary Barnes and the other folks we…

    Gary Barnes and the other folks we interacted with during the process were professional and responsive. The relentless auto generated emails were over whelming, frustrating, and would have wasted our time if we had read and responded to each one.

    ...

  • author
    R K Ewallae
    Sep 19, 2021
    Very Good Refinancing

    Very Good. Nice process. I am Happy with the Refinancing of my mortgage. Everything worked out well. Thanks.

    ...

  • author
    Jason Torres
    Sep 19, 2021
    Bridgete and James hit it out the…

    Bridgete and James hit it out the ballpark. It started off rocky but Bridgete be er left my side. She made every frustration go away. She was so helpful and please thank her for me Without her I would have walked away from it all.. Thank you Bridgete

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  • author
    Hussain Al-Karwe
    Sep 18, 2021
    Thank you for support

    Thank you for support

    ...

  • author
    Gus Williams
    Sep 18, 2021
    Reasonable rate in minimum time

    This actually went better than I thought after trepidations about the upfront fee. Initial online paperwork was simple and easy to upload because I was already working with various lenders. I applied the 2nd of August and closed 38 days later. It would have probably happened sooner if not for their insistence on questioning my present loan status for no perceivable reason owing to the fact they had all the available information about me.I found that to be a little unprofessional and dug in..I stewed a few days...relented...got approved. The actual closing was scheduled for the 3rd of September but I was unavailable which would have made it 31 days. So all in all not bad....I still love you Todd.

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  • author
    Gayle Frizzell
    Sep 18, 2021
    Amerisave gave me a good rate

    Amerisave gave me a good rate. They were up front about everything and helpful explaining the process. I would recommend Amerisave to anyone wanting to refinance their house.

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  • author
    Vickie Sands
    Sep 18, 2021
    I was very happy with our experience…

    I was very happy with our experience with Amerisave. I called just from an ad , I got Michael and he was Wonderful. The process was quick the closing went great and I would definitely recommend Amerisave to anyone looking for a fast turn around time on closing. Thank you for service. Sincerely, Vickie Sands

    ...

  • author
    Jeanne S.
    Sep 18, 2021
    All at Amerisave were responsive and…

    All at Amerisave were responsive and well-qualified to handle our refinance. Thank you.

    ...

  • author
    Jersey Dad
    Sep 18, 2021
    When we were contacted I thought it was…

    When we were contacted I thought it was a spam call. After some discussion I realized this was a great opportunity for us. The person I spoke with was patient and willing to go into detail and explain things when I had questions. The use of technology to complete tasks that would have been done in person in the past saved allot of time. We were able to wrap everything up smoothly without any surprises.

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  • author
    ronaldrbutts ronaldrbutts
    Sep 18, 2021
    Best refinance ever

    The refinancing process was the easiest and fastest felt like I was being helped from a family member was a great experience

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  • author
    Bakhytgul Strange
    Sep 18, 2021
    Great experience. Refinance

    Great experience! Very low interest rates!

    ...

  • author
    Kim
    Sep 18, 2021
    Overall the experience was a good one

    Overall the experience was a good one. Great rate and easy process and fairly low closing costs. The downside was that once we turned everything in I tried for two weeks to get an update and no one would answer the phone or email me back. Hated the lack of communication. Worth it in the end but not how I like to do business.

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  • author
    Ken Sawinski
    Sep 17, 2021
    The process was fairly simple

    The process was fairly simple. Out of pocket closing cost was very affordable. Hopefully the service during the life of the loan will be just as easy.

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  • author
    Dale Jones
    Sep 17, 2021
    The AmeriSave Mortgage team with Leon…

    The AmeriSave Mortgage team with Leon Bennett and Sara are just awesome. They are extremely professional. Great Job on handling my refinancing

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  • author
    Katherine Kelley
    Sep 17, 2021
    Dan Cohen is excellent

    Dan Cohen is excellent, knowledgeable, and made the process so much easier than I expected. I’m very grateful.

    ...

  • author
    Brandon Bueno
    Sep 17, 2021
    Loan originator had horrible customer…

    Loan originator had horrible customer service. Would receive numerous emails from him saying we were missing documents which had already been submitted. We always had to call him for updates, failed to tell us when we wouldn’t have to pay our previous mortgage lender, and once I explained to him our dissatisfaction, he hung up on me. Obviously got the sense once we had already signed, he just worried about his portion of the check. Never again will we go through this lender.

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  • author
    Rolenda Sawyer
    Sep 17, 2021
    This was such an easy and smooth…

    This was such an easy and smooth process. Communication was wonderful . Did this on my phone.and they sent a wonderfull person to my house for the closing Such a smooth stress free transaction . I have recommended Amerisave to many of my friends.

    ...

  • author
    Eric Todd
    Sep 17, 2021
    Our experience was awesome

    Our experience was awesome! Everyone at this company is so knowledgeable and helpful. We are very grateful for their help during this process.

    ...

  • author
    Victoria Terry
    Sep 17, 2021
    Great, fast experience!!

    This is my second time doing business with Amerisave, and I’ve been satisfied both times! The ability for everything to be done online is so convenient. This time especially, the process was completed quickly! I worked with Christopher Pack, and he was very helpful!

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  • author
    David Steward
    Sep 17, 2021
    Darius was very helpful though the…

    Darius was very helpful though the complete remortgage. I think it would help people like me to keep in touch with all phases of the process. At time very confusing, but end results good. Would like to know the process of paying off some of my debts. Some kind of notification that they are paid. I will use you again and refer you to others. Thanks!

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  • author
    Chariss Scott
    Sep 17, 2021
    Exceptional customer service

    When I say Amerisave takes care of you, they do. My loan originator (Spencer Douglas) and loan processor (Monika Schaefer) went above and beyond that what they do. Spencer and Monika, if you can see this, I thank both of you for your hard work and dedication in making sure my home purchase was successful. You both demonstrated exceptional customer service and I will recommend the both of you to anyone!! Thanks again Chariss

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  • author
    Noel Baron
    Sep 17, 2021
    J.R. Schroerlucke deserves a raise.

    J.R. Schroerlucke is the only reason we continue to work with Amerisave. He always treats us well and is always a pleasure to work with. He represents what all Amerisave employees should strive to be. This time around, Andy Balderson was our processor and he was also attentive and timely with all concerns. We were able to close one week early and our underwriting process was a breeze.

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  • author
    Rod Dean
    Sep 16, 2021
    After you pay your $500 processing fee…

    After you pay your $500 processing fee you will find them very hard to get in touch with. Repeated requests for documents already submitted. Requests for documents on accounts that are not yours and no path to communicate the accounts do not belong to you.

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  • author
    Michael Childs
    Sep 16, 2021
    I would definitely not recommend and/or use them again.

    I started working with one Loan Servicing person after it was all over I had had emails, calls, and texts from no less than 7 random AmeriSave Loan Servicing people, all of which kept insisting I send the same documents over and over. Add to this the barrage of "Automated Emails" asking for the same information as the random people and you get a pretty frustrating experience. And now I've just received an email indicating that AmeriSave has already sold my mortgage to some other company I've never heard of, just about a week after the close of my refinance. All in all I wish I had not chosen AmeriSave and would definitely not recommend and/or use them again.

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  • author
    Nannie Montague
    Sep 16, 2021
    Jr n a miles were great help me alot i…

    Jr n a miles were great help me alot i got my dream home would highly recommend this company

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  • author
    Jeffrey Price
    Sep 16, 2021
    Very happy

    Very happy with Amerisave processing our refi. They avoided any unexpected hurdles for us.

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  • author
    Darlene Jordan
    Sep 15, 2021
    I really do not have another experience…

    I really do not have another experience to compare this to. The people I dealt with, Liz and Jay, seemed very knowledgeable, and were always professional, and very pleasant. I signed the final closing last Thursday. I still do not yet have my packet with new payment coupons, etc.. I guess it takes time. I would have liked to understand at the beginning more of the process: what exactly was expected from me, and the time frame. At the beginning I was under the impression the appraisal would be $600 and it ended up being $800. That hurt. I was also denied the first time because of not being on my current job long enough. I would think you should have known that up front and not after I shared all my life with you: bank statements, ID, etc.. I am still being called and emailed by TMS my previous Mortgage company and I started this whole process on their recommendation. Overall, I think down the road I can better rate the results of this experience. Please, just for others, let them know more details up front. Thank you for asking my feedback. Respectfully, Darlene

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  • author
    Christine
    Sep 15, 2021
    Jordan was outstanding in his…

    Jordan was outstanding in his professionalism and extremely helpful in all aspects of facilitating my refinance. I highly recommend him all mortgage needs.

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  • author
    Barbara Wheeler
    Sep 15, 2021
    Matthew Carter was very profession and…

    Matthew Carter was very profession and helpful. The process was prompt and everything was clearly explained to me.

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  • author
    Eric Caudill
    Sep 15, 2021
    This process was extremely easy from…

    This process was extremely easy from start to finish, Steve Wells listened to our goals and took every factor into consideration and provided us the best solution possible, which was much better than we were expecting! Due to his diligence we are able to make the same mortgage payment as before and shave off 5+ years on our payoff schedule. Uploaded all documents immediately per his instructions and he kept in touch every few days. We were approved to close in 10 days. HIGHEST RECOMMENDATION.

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  • author
    Mary Olah
    Sep 15, 2021
    Everything went very smooth and fast …

    Everything went very smooth and fast No problems anytime

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  • author
    Jerry Young
    Sep 15, 2021
    Candyce Simms is the best

    Candyce Simms is the best. Anytime I had a question she was right there for me. Knowledgably, friendly what more could you ask for.

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  • author
    Victoria Sweeney
    Sep 15, 2021
    Chris Gonzalez and Zach did a great job.

    Chris Gonzalez and Zach did a great job.

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  • author
    Cindy Saldana
    Sep 15, 2021
    Thank you for a pleasant and fast refinance !!!

    Thank you for a pleasant and fast refinance. By the 3rd day the ball was already rolling and approved within a week. Jonathan Kavanaugh, Matthew Sturgeon, the title company and Escrow as well as the notary service were the best! Very good communication and speedy process. I would definitely recommend Amerisave Mortgage Corporation to my friends and family.

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  • author
    Harriet Ivey
    Sep 15, 2021
    Jerome and Christina were great

    Jerome and Christina were great! Always courteous, professional and knowledgeable. Thank you guys for making this business transaction stress free!

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  • author
    Majedah Taliep
    Sep 15, 2021
    Easy mortgage loan process from start…

    Easy mortgage loan process from start to finish - preapproval and approval. Aimee Johnson ash loan originator was engaging and responsive from the first time she responded to my preapproval request. The loan processors changed midway but it didn’t affect the process. The only reason I left off a star was the angst at the end when I was waiting for the CD. I realize this may have been impacted by the change in closing date but still needed me to follow up. I would definitely recommend the team who handled my loan.

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  • author
    Barbara Marrabello
    Sep 15, 2021
    Thank you for everything very pleasant…

    Thank you for everything very pleasant experience

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  • author
    Tony Volpe
    Sep 15, 2021
    Used Amerisave many times

    Used Amerisave many times. That says it all. Great rates and quick service. Closed in 3 weeks from application. No other mortgage company could come close in terms of rates.

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  • author
    Viviana Adams
    Sep 15, 2021
    Just takes time to complete

    Just takes time to complete. Nothing out of the ordinary, great loan officer kept me informed the entire process.

    ...

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