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43,685 Reviews

National Debt Relief Review

Catherine Miller
Catherine Miller is a personal finance writer at BestMoney.com, specializing in business loans. She is also a lead member at personal finance and pension innovator Maji, where she oversees content creation and runs a personal finance masterclass. Catherine holds degrees in English and education, bringing clarity and depth to her financial writing.

November 13, 2025

2 min

national-debt-relief

National Debt Relief Summary

National Debt Relief is a service that can help those struggling to make their monthly repayments reduce their debt with the aid of an expert team. Clients can make a single, regular repayment into an escrow account rather than making multiple payments each month. Although the service doesn’t provide debt consolidation loans, it can help people manage their repayments. Its biggest strengths are its debt specialists and excellent reputation.

National Debt Relief Pros & Cons

Pros

Accredited by the Better Business Bureau (BBB)
Experienced negotiators work with creditors on your behalf
No upfront fees

Cons

Using service may impact your credit score
Only available for those with $7,500 of debt or more
national-debt-relief

National Debt Relief at a glance

9.2
Editorial score

Online experience

Has learning resources, access to rates, mobile app
10.0

Customer services and support

Award winning
10.0

Geographical availability

40-50 states
8.0

Types of debt covered

Covers most loan types
8.0

Repayment flexibility

Offers flexible, personalized repayment plans & the option for special repayment programs
10.0

Why Go with National Debt Relief

National Debt Relief has BBB accreditation and a strong reputation in the industry and amongst users, with an average 4.8 rating on Trustpilot. The company’s professional team can provide useful advice on debt consolidation to those struggling with debt, as well as negotiating with creditors on their behalf. With no upfront fees, National Debt Relief could be a cost-effective way to tackle your financial issues. The company’s suggested timeline for completing your repayments is 24–48 months.

What’s Offered

  • A team of negotiators to work with your creditors on your behalf
  • An FDIC-insured account to pay savings into while you work towards debt repayment
  • One monthly repayment rather than multiple commitments

Highlights

National Debt Relief offers a free initial debt analysis and quote by phone, giving you the chance to speak to someone about your financial issues and work out if the service is suitable for you. At the next stage, a debt specialist will review your credit history, and if eligible, you’ll speak to a professional team that will help you consolidate and negotiate your repayments.

The National Debt Relief program can help you repay what you owe in less time than it would take if you were just to make your minimum payments, making the process less stressful. Furthermore, National Debt Relief’s professional team can support you with budgeting and help you gain a broader view of your other financial obligations.

Once the team has negotiated with your creditors, your debts, fees, and charges can often be reduced. National Debt Relief’s reported debt reduction in 2019–2020 was between 25 and 66%.

The service allows you to make a single monthly repayment into your dedicated escrow account, provided by National Debt Relief, from which you authorize repayments as necessary. This could reduce your monthly outgoings and make your repayments easier to manage.

  • No upfront costs or cancellation fees—you can end the program if it’s not right for you
  • Work with an experienced team of negotiators to reduce and plan your repayments
  • Pay one monthly fee into a single account rather than juggling multiple commitments

Types of Debt Covered

National Debt Relief can work with most unsecured loans, including credit cards, personal loans, medical bills, collections/repossessions, business debts, and certain student debts. It cannot cover secured loans and some other forms of debt, including lawsuits, IRS debt or back taxes, utility bills, auto loans, government loans, or mortgage/home loans.

Site Security

National Debt Relief has a comprehensive privacy policy that confirms the company follows industry standards when handling your data. Personal information may be stored and could be shared with some third parties for the purposes of service provision.

Help & Support

Existing clients can reach National Debt Relief by toll-free phone or fax numbers from Monday–Friday, 8 am–12 am EST, or Saturday, 10 am–10 pm EST. The company also provides a mailing and email address for the service department. Unfortunately, our emails to both the Success and Service addresses received no response after several days. However, there are comprehensive resources on the website addressing many aspects of debt and money management.

Phone: 1-88-626-2172

Address

180 Maiden Lane, 30th Floor, New York, NY 10038

Summary

National Debt Relief is a service that helps users reduce their level of debt and manage their repayments. The company’s professional team can negotiate on your behalf and the results (25–66% average reduction in 2019) are impressive. Although this service may not be for everyone—it’s only available in 42 states and for those with more than $7,500 of debt—it could be a good solution for those struggling to juggle multiple monthly repayments, especially since there are no upfront or cancellation fees. Although customer support may be slow to respond, there is plenty of information on the National Debt Relief site to help you navigate your situation.

Methodology

This review was written using information from the National Debt Relief website and Trustpilot reviews.

Catherine Miller

Catherine Miller is a personal finance writer at BestMoney.com, specializing in business loans. She is also a lead member at personal finance and pension innovator Maji, where she oversees content creation and runs a personal finance masterclass. Catherine holds degrees in English and education, bringing clarity and depth to her financial writing.

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Trustpilot reviews
See what some customers are saying about National Debt Relief
Excellent • reviews 43,685
on
Excellent
85%
Great
9%
Average
2%
Poor
1%
Bad
2%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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aida phillips
32 minutes ago
I am grateful for NDR
I am grateful for NDR
MH
Martha Herrera
1 hour ago
Agradecida por encontrar esta compañía que nos dan paz
Me siento sastifecha por haber encontrado a relief una buena experiencia gracias a ustedes.
BI
Brenda Irby
4 hours ago
They have always been there for me when…
They have always been there for me when i have an issue. They help me with a smile on their face and are very professional. Thanks NDR!
WS
William Sutton
5 hours ago
Very good customer service support and…
Very good customer service support and very happy with the big savings on my debt settlements so far. Thank you
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