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Century Support Services Review
Reviews 1,667
Century Support Services
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Century Support Services
Century Support Services
Excellent
Reviews 1,667
Michael Graw
Apr. 21, 2021
1 min read
Michael Graw
Century Support Services summary
Century Support Services can reduce the amount of debt you owe by working with your creditors and helps you pay off your debt with a simple monthly payment program. On average, Century reduces the amount clients owe by 25-32%. The payment program lasts 2-4 years. This company has helped more than 250,000 customers with over $1.3 billion in debt. Century has a 4.7-star rating on Trustpilot and an A+ rating with the Better Business Bureau.
Pros
  • Can reduce your debt by up to 32%
  • Free initial consultation
  • Excellent customer reviews
Cons
  • Repayment program can hurt your credit score
  • Not available in all states

Century Support Services Century Support Services View Rates

Why Go with Century Support Services

Century Support Services works with you and your creditors to reduce the total amount you owe and set up a convenient monthly payment plan. The company offers a free initial consultation to help you understand how much you can save and how long it will take you to pay off your debt. In addition, you only pay a fee once you get started with Century’s debt payment program. The program typically saves customers between 25-32% on the total amount they owe and takes 2-4 years to complete.

What’s Offered

  • Reduce the total amount you owe
  • Free initial consultation
  • Phone, email, and chat support 5 days a week
  • Online client portal to track your progress

Highlights

Century Support Services can help you pay off your debts while reducing the total amount you owe. The company works with unsecured debt like credit card debt, medical bills, personal loans, and some types of private student loans. 

The company offers a free initial consultation with an agent, which offers an opportunity to find out more about how much your total cost will be and how long your payment plan will take to complete. On average, Century can reduce the total cost of your debt by 25-32% after accounting for the company’s fee. 

You will make monthly payments into a dedicated bank account set up in your name. Depending on the size of your debt and your financial situation, it can take 2-4 years to pay off your debt. Century offers an online client portal where you can track your remaining balance and payment history.

Century’s service is currently available in 32 states. The company has a 4.7-star rating on TrustPilot and an A+ rating with the Better Business Bureau after helping more than 250,000 customers. It is important to note that Century’s debt program can hurt your credit score.

  • Free initial consultation
  • Reduce the amount you owe by 25-32%
  • Payment plan takes 2-4 years to complete
  • Available in 32 states
  • 4.7-star rating on Trustpilot

Types of Debt Covered

Century Support Services only works with unsecured debt, such as credit card debt, unpaid medical bills, unsecured personal loans, and some types of private student loans. Century cannot help with debt from secured loans, such as auto loans or home refinance loans. 

Site Security

Century Support Services is a member of the International Association of Professional Debt Arbitrators (IAPDA). The company’s website is secured with SSL (Secure Socket Layer) encryption and your online client portal is password-protected. Online payments are processed by Crossroads Financial Technology, which provides FDIC-insured accounts for your debt payment program.

Help & Support

You can get in touch with the Century Support Service customer support team by phone, email, or live chat. Support is available from 9 AM to 8 PM (ET), Monday to Friday.

Phone: (855) 417-6648

Email: debthelp@centuryss.com

Address

Century Support Services, 2000 Commerce Loop, Suite 2111, North Huntingdon, PA 15642

Summary

Century Support Services can help you pay off your debt while reducing the total amount you owe by up to 32%. The company offers a free initial consultation to find out how much you can save and how much your monthly payment will be. Payment programs with Century typically take 2-4 years to complete and all payments are made into an FDIC-insured bank account in your name. Century Support Services has helped over 250,000 customers resolve more than $1.3 billion in debt, and the company has a 4.7-star rating on TrustPilot.

Century Support Services Century Support Services View Rates

Methodology

This review was created using information from the Century Support Service website, Trustpilot, and the Better Business Bureau. It also incorporated information from the Crossroads Financial Technology website.

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some costumers are saying about Century Support Services
Century Support Services
Excellent
Reviews 1,667
on
Excellent
90%
Great
7%
Average
1%
Bad
2%
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gabriela colon
10 hours ago
Thank you you truly too a very burden…
Thank you you truly too a very burden off me Thank you.
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drexler tangle
13 hours ago
I feel like I just got empowered with…
I feel like I just got empowered with my finance to handle the future payments. I think this is the right thing to do for me.
D
david s
14 hours ago
Pleasant
Pleasant, judgement-free phone calls. Very reassuring and accommodating.
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kimberly k
14 hours ago
Answered my questions walked me through…
Answered my questions walked me through the steps in the program and was genuinely nice!
B
boog
16 hours ago
Very helpful and kind
Very helpful and kind
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sean casey
17 hours ago
Michael was amazing
Michael was amazing. He took his time to explain everything to me. Felt no pressure and was very happy with the outcome
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priscilla beathard
17 hours ago
Speaking with Robin Harris and going…
Speaking with Robin Harris and going through this process of onboarding was a true blessing to me. She explained everything perfect to me and answered all of my questions perfectly. I am so grateful I was able to speak with her and begin this journey of becoming debt free!!! Blessings to you all.
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maria robles
a day ago
Very helpful and understanding.
Very helpful and understanding.
J
julio alcala
a day ago
Everything was just fine I'm very happy…
Everything was just fine I'm very happy with everything
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derrick wisner
a day ago
Both agents were knowledgeable and…
Both agents were knowledgeable and happy to assist!
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clifford noble
2 days ago
Experience was informative and…
Experience was informative and informational also very helpful. I'm so excited to see a change in my change 🙂
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tom dressel
2 days ago
Everyone was very nice helping me…
Everyone was very nice helping me choose the best option to help consolidate my debt and can’t wait to pay off my unsecured debt!!!
K
kayla
2 days ago
Great Customer Service
Everyone I talked to was absolutely wonderful and extremely helpful. Very awesome value building statements too.
L
lashundra
4 days ago
When I finished the call with Dakota
When I finished the call with Dakota, I cried! Life has hit me hard over the last couple of years and all the skills that I have acquired in regards to my finances were just not working. I contacted several companies and reached out to multiple resources only to be declined or told that they could not help. Century said yes and put me back in control. I am so grateful!!
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dani heckert
4 days ago
Matt was an amazing team lead with a…
Matt was an amazing team lead with a lot of experience. He was kind, detailed, honest and helpful.
M
mark
5 days ago
Great communication and easy start up!!
Great communication and easy start up!!
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penney rankin
5 days ago
He listened to my questions and…
He listened to my questions and concerns and helped me understand!
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aileen mucangi
5 days ago
Good customer care
The people I talked to took the time to listen and explained clearly. Georges and Mel are the two I spoke with.
S
shawn
5 days ago
Excellent service from agent
The agent Peter who took my call was very helpful, and answered all of my questions in detail. He made the process easy to understand and made me feel comfortable in what I was signing up for.
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jodi durant
5 days ago
Everybody was very friendly and nice
Everybody was very friendly and nice
C
colleen j hill
5 days ago
Excellence
Excellent customer service and very helpful and didn’t give me the run around and was very understanding and helpful
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fatima-knoxville,tn
6 days ago
Professional and Personable Experience
Both Paul and Dawn were a delight to speak to. They both relayed compassion, concern and encouragement in their tone. I feel fortunate to have began this journey with such a great team!
J
js
6 days ago
Great to work with.
The entire staff was great to work with. Everyone is very professional & they show that they are very empathetic & want to help.
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dena
6 days ago
Aaron my debt specialist clear and…
Aaron my debt specialist clear and answered all my questions and concerns.
c
customer
6 days ago
The customer service was untuned and…
The customer service was untuned and responsive to my needs and questions
K
kelly
6 days ago
So far great
So far great. I am so happy for Greg and everyone’s help and support. The stress I felt is slowly going away. No longer overwhelmed and not feeling helpless. Thank you
Y
yashiema
6 days ago
The overall help that I received was…
The overall help that I received was wonderful. I'm going through a rough time and this assistance has given me some relief
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tiaira savage
6 days ago
Amazing customer service!!!!
Amazing customer service! It was so pain free and a great experience considering the situation!
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alexis galindez
6 days ago
they were very informative
it was great help when I really needed it
T
tammy
6 days ago
I called to get a loan to help…
I called to get a loan to help consolidate my debt. They offered to help me get out of debt. That was even better.
J
justin laloggia
7 days ago
Jenny was the best!
Jenny was the best!
H
hung h
7 days ago
Paul Burgess is such a team player as…
Paul Burgess is such a team player as he is described and instructed how this program works and ended up saving me some money after this. Thank you Paul.
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pedro carraway
7 days ago
Great
Great service
K
kathy tapper
7 days ago
The agent I spoke with Peter
The agent I spoke with, Peter, was great. He is good at his job. You are lucky to have him as an employee.
D
dom chocolate
8 days ago
Marina & Mallory did an amazing job
Smooth fast enrollment
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juan gutierrez
8 days ago
Lloyd is ver informative and…
Lloyd is ver informative and knowledgeable. Made me feel like I was actually important not just another guy on the phone
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pat miller
8 days ago
Great work very professional and easy…
Great work very professional and easy to speak to
J
jack presley
8 days ago
Solid communication easy to understand
Solid communication easy to understand, fast friendly service
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corey washington
8 days ago
Rep made the process easy going..well…
Rep made the process easy going..well knowledgeable of product..very friendly and professional
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chuck nation
8 days ago
Very helpful
Very helpful would recommend
D
don snellings
8 days ago
Everyone that I spoke with was very…
Everyone that I spoke with was very nice and very helpful
r
ronald yelverton
8 days ago
They explained everything to me in…
They explained everything to me in great detail. They did not sugar coat anything and they were able to help me start on my journey to get my debt back on track.
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elsa m
8 days ago
Leonard was very helpful and…
Leonard was very helpful and informative and so was the lady I was later transferred to. I was very stressed but they answered all my questions and concerns, and were open to explain things to me. Thank you.
M
marilyn
8 days ago
Costner service was excellent
Customer service was excellent. I can breathe a little. Thanks for all your help
T
trevor jagger
8 days ago
Loyd ( Century )
Loyd was very professional and very helpful, he was very meticulous in his explanations when i had a question.
J
john
8 days ago
very nice 👌 person every thing was…
very nice 👌 person every thing was good 👍
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valdemir dias
9 days ago
very satisfied with Elias.. very kind and professional thank you very much
I'm very happy and satisfied with all the people who work with me on this process.. thank you all
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pedro ramirez
9 days ago
1234
Had a great experience dealt with two great people who helped me out and where very patient with me
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valerie a levin-zucker
9 days ago
They made my experience so easy and I…
They made my experience so easy and I feel so excited that I will be getting rid of the rest of my debt and be able to save money. And I am grateful for all the recommendations given to the company like the Better Business Bureau, etc. Forbes magazine I am excited to start this program.
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lakesha h lucas
9 days ago
You all have really made my day
You all have really made my day. Talking with Beau Springer and Dawn made me feel alot better with trying to get things back on track..Thanks so much
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online k
9 days ago
So far so good.
So far so good.
A
arla scott
9 days ago
Very nice and helpful and never judged…
Very nice and helpful and never judged me
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stephen bogovich
11 days ago
Their Customer Service Representative…
Their Customer Service Representative Mathew was absolutely the best I have ever dealt with.
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nancy ferrara
11 days ago
Everyone I dealt with
Everyone I dealt with, was so nice and helpful. Explained everything to me. Thank you!!
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josh mathewson
11 days ago
Joe was fantastic and help me fix the…
Joe was fantastic and help me fix the situation I've been in.
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faith barker
11 days ago
They were friendly and help me come up…
They were friendly and help me come up with a monthly payment.
S
samantha
12 days ago
Best customer service
Ryan was very friendly and helpful!
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wendi penninger
12 days ago
Very friendly and knowledgeable staff.
Very friendly and knowledgeable staff.
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rachel talmage
12 days ago
The calm and reassuring demeanor of…
The calm and reassuring demeanor of Robert helped to put my anxiety and fear at ease to help me understand the program and it's benefits
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sara carrasco
12 days ago
Very personable and gave excellent…
Very personable and gave excellent explination
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carlo morrison
12 days ago
Well satisfied
The cousmast service was very good I am well satisfied with the service
M
ms staples
12 days ago
Excellent Customer Service
Adam was very professional and polite and took his time to explain to me everything I needed in order to process the paperwork. I was very happy that he explained how the program and processed worked - he even told me how to stop payments on upcoming transactions. I really appreciate your company for helping me get out of this financial hardship!! This was truly a blessing in disguise- so I am thankful for Adam helping me take the first step towards financial freedom!!!
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phil colon
12 days ago
Century was very helpful and courteous
Century was very helpful and courteous. They went out of there way to make me feel comfortable. All of my questions were answered to my satisfaction. Plus they were able to save me almost have of what I was paying monthly. I thank them very much and would recommend them to anyone wishing to save money.
K
kevin
12 days ago
For me it was an open book
For me it was an open book. They went over all of the options that suit my situation. Answering all my questions and letting me know that there will be a happy ending at the end of my journey
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laura young
12 days ago
Life will be better.
They listen to
N
nichole bodine
12 days ago
Jenny is easy to talk to and was very…
Jenny is easy to talk to and was very informative and helpful.
I
ieva
13 days ago
Thorough information
Thorough information. Questions answered clearly. Friendly. Professional. Full transparency.
S
shakira savage
13 days ago
Professionalism at its finest
Very professional answered all questions asked with senerios and great pointers and recommendations not just for now but for my future...Thanks MARTY
P
perry smith
13 days ago
Loan
A quick easy process!Every thing about the program thoroughly explained
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wayne williams
13 days ago
A wonderful staff
I have no complaints in any department. The lady on the phone was just great. It was a great experience.
M
m.lewelling
14 days ago
People were clear and verified all…
People were clear and verified all information
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kendra l. marien
14 days ago
John was helpful
John was helpful, easy to talk to, and streamlined the process.
Q
qushaun lee
14 days ago
Very thorough and knowledgeable
Very thorough and knowledgeable. A great help to my very need!
D
derek burton
14 days ago
I would really recommend anyone having…
I would really recommend anyone having problems like me to contact yall.
D
d brown
14 days ago
The team was very professional and…
The team was very professional and concerned about what my future goals. They went above and beyond to get the process completed for me. I really appreciate the time and patience of the staff. Five stars for sure 😃.
W
willson
14 days ago
Servicio Impecable
Me gustó mucho fue muy sencillo directo rapido muy claro El representante que me atendió excelente y muy educado Gracias excelente servicio
C
customer
14 days ago
Great experience
Everyone was very nice and helpful. Liked that they always clarified and asked if I had questions.
G
glenn harris
14 days ago
Very helpful explanation was clear ⁿ
Very helpful explanation was clear ⁿ
E
erica petrizzo
15 days ago
Sean Joyce was very knowledgeable and…
Sean Joyce was very knowledgeable and highly informative. He helped me resolve issues and made the process easier
A
alfonso portillo
15 days ago
Excellent customer service and great…
Excellent customer service and great knowledge of issue at hand. Definitely recommend
D
denise runyon
15 days ago
They helped me take some burden off my…
They helped me take some burden off my shoulders,the employees were very clear on what the program did for my finances,very helpful and friendly explained everything
S
sylvia fleming
15 days ago
Welcome New Client
Patiently explaining issues about debt help where I could understand, plus being informative and welcoming to a new client.
J
jessica adams
15 days ago
Helpful and polite
The customer service agent was patient with me as I navigated my children and school pickup; he took time to explain all the details not once but twice; and he treated me polite. Sometimes when people are seeking help, people can treat them poorly, and this gentleman did not. I was pleasantly surprised by the service given today!
B
brian phung
16 days ago
Helpful and knowledgeable!
Rep was extremely knowledgeable and helpful in educating and finding me an option that works for my Finacial needs and constraints.
C
cherie noel hall
16 days ago
Received knowledge
Received knowledge, politeness, and kindness from all the customer support agents I spoke with today. I'm excited about paying off my debt with assistance from this program.
C
chase barnes
16 days ago
Got approved within minutes, couldn’t be happier
Had a great experience with consultant. Explained everything and got my approved in minutes!!
C
christine zimmer
17 days ago
Everyone was friendly and helpful!!!
Everyone was friendly and helpful!!!
C
charlotte coppage
18 days ago
Peter Mckibbin was great
Peter Mckibbin was great. Very professional.
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marta best
18 days ago
Very informative
Very informative, well versed and took the time to make sure I understood. I won't give a 5 star because I want to see the end result and all along the way... I would give a 4 1/2 star and the other 1/2 at end of the tunnel. Great experience... now for the proof in the pudding.
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regina humaine-rolle
18 days ago
Amazing experience WITH WELL TRAINED…
Amazing experience WITH WELL TRAINED a.gents.I AM GRATEFUL FOR THE SPECIAL SERVICE A D PROFESSIONAL ATTENTION I RECEIVED. ROBIN WAS AWESOME WITH GREAT INTERPERSONAL COMMUNICATION SKILLS.SHE SHOULD BE RECOGNIZED FOR EXCELLENT CUSTOMER SERVICE.THANKS FOR THIS OPPORTUNITY TO START THIS NEW YEAR BREATHING.
L
loretha beamer
19 days ago
They are very Professional and very…
They are very Professional and very friendly and helpful!
K
kim lewis
19 days ago
Very friendly
Very friendly, listen to what you have to say in very easy to understand.
W
willa
19 days ago
Excellent Business
The process was great. I will wait to see results.
E
elizabeth de mota
19 days ago
Excellent customer service!!
Great experience so far!
S
shelia hill
19 days ago
The experience was AWESOME!!!!!
The experience was AWESOME!!!!!! Very detailed information and very patient in reviewing my account. I was given a since of relief with the expert guidance I received.
A
aktina daigle
19 days ago
Excellent-Knowledge efficient pleasant people
Knowledge efficient pleasant people
S
sandra smetter
19 days ago
Great experience
The man that help us was great. He explained things to us and even repeated when we had a question. He was easy going and very helpful. He help us feel better about our finances. The signing of the paperwork was easy. A lot to go through but easy.
K
kathy parris
19 days ago
Very kind
Very kind, easy to talk to quick response
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leonard reed
19 days ago
The folks at Century Support Services…
The folks at Century Support Services gave me a warm, welcoming, and very knowledgeable experience!
B
bill parks
19 days ago
Valeri was a great person to work. She made the experience so much easierwith
Great company and would recommend them to anyone that has to go through this