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PenFed Credit Cards Review

Reviews 1,435
Power Cash Rewards Visa Signature® Card
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Power Cash Rewards Visa Signature® Card
Power Cash Rewards Visa Signature® Card
Excellent
Reviews 1,435
Michael Graw
Jul. 03, 2022
3 min read
Michael Graw
Power Cash Rewards Visa Signature® Card Summary
PenFed is a national credit union founded in 1935 that offers banking, loans, credit cards, and more. While you need to be a PenFed member to get a credit card, anyone can join by opening a savings account. PenFed has 4 credit cards, all of which come with a 0% promotional APR for balance transfers. Three of the cards offer rewards for spending. You can apply online and get approved in as little as 20 seconds.

Pros

  • Choose from 4 credit cards
  • 0% promotional APR for balance transfers
  • Apply online and get a decision instantly

Cons

  • Requires good to excellent credit score
  • Must open a savings account to become a PenFed member

Power Cash Rewards Visa Signature® Card at a glance

4.4
Editorial score

Fees

No annual fee, has other fees
4.0

APR

Doesn't cover bad credit
4.0

Security

NCUA insured, offers multiple security features
4.0

Customer service

24/7 service with multiple communication options
5.0

Online experience

Excellent site and app with detailed FAQs, help center, and transparency of rates and features
5.0

Power Cash Rewards Visa Signature® Card Power Cash Rewards Visa Signature® Card Apply Now

Overview

PenFed is a credit union established in 1935 to serve members of the military. Today, anyone can join PenFed by opening a savings account. The credit union has more than 2 million members and manages more than $25 billion in assets. It offers banking, loans, mortgages, and 4 Visa credit cards. PenFed is Insured by NCUA and is an Equal Housing Lender.

PenFed’s credit cards stand out for their combination of low fees and generous rewards. All of the cards come with Low APR for balance transfers. Rewards can take the form of cash back or points, and the cards offer different levels of rewards for spending categories like gas, groceries, and restaurants. 

PenFed offers 0% APR promotional balance transfer rate for 12 Months on transfers made from now until September 30, 2021. After that, the APR for the unpaid balance and any new balance transfers will be 17.99%. A 3% balance transfer fee applies to each transfer. This transaction is subject to credit approval. If you take advantage of this balance transfer, you will immediately be charged interest on all purchases made with your credit card unless you pay the entire account balance, including balance transfers, in full each month by the payment due date.

Suitable for?

PenFed is suitable for a wide variety of people. The promotional APR for balance transfers on all credit cards is a major plus for anyone looking to transfer their balance from another card. In addition, 3 PenFed credit cards offer rewards programs. Three of the cards come with bonuses if you spend at least $1,500 in your first 90 days

PenFed Power Cash®

The PenFed Power Cash Rewards Visa Signature® offers a $100 bonus statement credit when you spend at least $1,500 in the first 90 days. All cardholders receive 1.5% cash back on purchases, and PenFed Honors Advantage members receive 2% cash back. To become an Honors Advantage member, you must be an active member of the military or have an active PenFed checking account.

PenFed Pathfinder®

The PenFed Pathfinder® Rewards Visa Signature® is PenFed’s most generous rewards card and is most suitable for travelers. You get 50,000 bonus points when you spend $3,000 in your first 90 days, and the card offers 3 points on travel spending (4 points for Honors Advantage members). All other purchases earn 1.5 points. 

PenFed Platinum®

The PenFed Platinum Rewards Visa Signature® offers extra points on gas purchases at the pump and supermarket purchases. You get 5 points for gas purchases at the pump and electric vehicle charging stations; 3 points for supermarket purchases, restaurants/dining, and cable, satellite and other television/radio/streaming services; and 1 point for all other purchases. The card also comes with a New Acquisition Bonus: 15,000 points after $1,500 spend during first 3 months of card open date.

PenFed Gold

The PenFed Gold Visa® is a simple credit card that doesn’t offer a rewards program. The main advantage is that the interest rate for purchases on your balance can be as low as 7.49%. You can qualify for a $100 statement credit when you spend $1,500 in your first 90 days.

Card Comparison


Rewards Program
Bonus Offer
Interest Rate (APR)
Best For
Power Cash

1.5% cash back

(2% for Honors Advantage members)

$100 when you spend $1,500 in your first 90 days
14.99% - 17.99%
Cash back
Pathfinder

3x points on travel

(4x for Honors Advantage members)

1.5x points on all other purchases

50,000 points when you spend $3,000 in your first 90 days
14.99% - 17.99%¹
Travel rewards
Platinum

5x points on gas purchases at the pump

3x points supermarket and other purchases*

1x points on all other purchases

$100 when you spend $1,500 in your first 3 months
13.49%-17.99%
Gas and groceries rewards
Gold
None
$100 when you spend $1,500 in your first 90 days
7.49% - 17.99%
Low interest rate

*see full PenFed Platinum rewards details detailed in the paragraph above.

The Application Process

You can apply for a PenFed credit card online. To get your credit card, you will need to become a PenFed member by opening a savings account with a minimum deposit of $5, but you can apply and find out if you will be approved without becoming a member. Enter information about yourself, your employment, and your income. You can also add authorized users to your account, and they will receive their own credit cards. PenFed will verify your identity and run a soft credit check, which doesn’t impact your credit score.

Once your application has been submitted, you could get an approval decision and interest rate offer as quick as in 20 seconds. If you accept the offer, PenFed will send your new credit card in 7-10 business days.

Help & Support

PenFed offers customer support by phone, live chat, and through a secure online messaging system. The PenFed website also has detailed help pages that explain how to apply and manage your credit card account.

PenFed’s phone number for customer support is 1-877-856-9690.

Phone call hours: 7 am-11 pm (ET) Monday-Friday, 8 am-11 pm Saturday, and 9 am-5:30 pm Sunday.

Security

Your PenFed credit card is secured with an EMV chip, and you can report your credit card as lost or stolen at any time. PenFed credit cards are also backed by Visa’s Zero Liability Policy*: PenFed's guarantee that you won't be held responsible for unauthorized charges made with your account or account information. You're protected if your Visa credit or debit card is lost, stolen or fraudulently used, online or offline.

FAQ

Do PenFed credit cards work with Apple Pay?

Yes, PenFed Visa cards are compatible with Apple Pay, Samsung Pay, and Google Pay.

How do I redeem points from my PenFed credit card?

You can redeem points earned with your PenFed credit card through Visa’s online points center.

How do I become a PenFed member?

Anyone can become a PenFed member by opening a savings account and depositing at least $5.

Power Cash Rewards Visa Signature® Card Power Cash Rewards Visa Signature® Card Apply Now

Conclusion

PenFed offers 4 Visa cards that suit a wide variety of needs. Three of the cards offer rewards for different spending categories, while the fourth comes with an interest rate as low as 7.49% APR. All 4 cards come with a low APR balance transfer promotional offer. You can apply for a PenFed credit card online and get a decision right away

Methodology

This review was completed using information from the PenFed website and support documentation.



** Zero liability disclosure: 

Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.

http://www.visa.com/security.

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Trustpilot reviews
See what some customers are saying about Power Cash Rewards Visa Signature® Card
Power Cash Rewards Visa Signature® Card
Excellent
Reviews 1,435
on
Excellent
83%
Great
5%
Average
1%
Poor
1%
Bad
10%
J
jorge i cruz ruiz
3 days ago
Quality service competitive rates.Great…
Quality service competitive rates.Great customer help. Ease of use.
H
harold sanders
3 days ago
Penfed is a great Bank
Yes it always has come for me wen needed great bank, I would highly recommend to everyone. I give it a A++++
D
don q
10 days ago
Super easy online experience, having a long history with PenFed does not go unnoticed. Fair and favorable loan decisions,
The ease of use with the online applications and the speedy approval decisions along with fast funding
B
betty squyres
15 days ago
Application went through very quickly…
Application went through very quickly and female customer service was very helpful and personable.
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david ashby
15 days ago
Started receiving your ads in my inbox - I don't want them
Started receiving your ads in my inbox on the new Outlook. I didn't ask to receive these. I don't know who you're buying customer information from, or who you're paying to advertise via surreptitious means, but please stop 🤷‍♂️
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zednanreh ycul
16 days ago
Excelentes!!!
Excelentes!!!! servicio y rapidez me ayudan siempre y me dan muchas opciones de acuerdo a mis necesidades. Los recomiendo 100%
L
leo t.
17 days ago
Pen Fed is an Excellent Credit Union
Pen Fed is an Excellent Credit Union! I joined several years ago and the Credit Products and Approvals they have Offered me have improved my overall Credit picture. I recommend them as a 10+!
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k. fleissner
18 days ago
Very easy application
Very easy application. Simple documentation to be sent. Quick transfer of money. Percentage rates are ok but that's the economy today.
P
pat
23 days ago
Fast and easy
Fast and easy, and I got what I needed
P
pablo j gonzalez
a month ago
Great customer service
Great customer service, very satisfied for the service
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gina toce herboldt
a month ago
Great place to do business with
Great place to do business with. They offer great rates and the staff is very helpful. There website is easy to use.
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james walsh
a month ago
Very happy customer
Excellent customer service and rates on their credit cards
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angie hobdy
a month ago
Great customer service
Great customer service
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v h
a month ago
Shop somewhere else for your loan
We've been members of Pentagon Credit Union for nearly 30 years, and we've had a great experience with their banking services. However, we strongly recommend against obtaining a mortgage loan from their loan department. This is our second time obtaining a home mortgage from PenFed, and we didn't have any issues the first time. However, this time around, the experience was absolutely unprofessional and marked by incompetence. In the beginning, we submitted our loan application through their officer, Adrian Rodriguez. However, we had to file a complaint because he didn't enter the correct information into the system, nor did he advise us of the incorrect information he entered into the system, which hindered us from uploading our documents. Moreover, despite our initial request for a VA loan, he proceeded with a conventional loan. Subsequently, Kim Garcia took over. Despite having solid credit scores, offering over 50% as a down payment on a $397,000 house, a household income of $165,000 with no other debts, and a calculated monthly mortgage of $1,400, we were unable to move forward due to the exorbitant fees imposed by PenFed. Although Kim successfully addressed the initial problem of not passing points and fees by eliminating some optional fees, the issue resurfaced when it reached the processor, Lisa Ramirez. As a solution, Kim suggested that we either make an additional $10,000 down payment, in the hope that it would resolve the issue, or consider switching to a VA loan. Kim explained that the situation was beyond their control, ceased responding to our calls, and assured us that her supervisor, Gabriella Bafidis, would contact us to reiterate the same. Unfortunately, Ms. Bafidis never reached out, which we found highly unprofessional. However, they did respond to our realtor's call, who reminded Kim that changing to a VA loan necessitated the seller's approval. We acknowledge that the issue lies with their processor and underwriter division, but our attempts to reach Lisa Ramirez for a discussion on resolving the matter were in vain. With a tight deadline looming, we had no alternative but to explore other lenders. Surprisingly, we discovered that our loan was so straightforward that most mortgage brokers could process it with ease and offered us a significantly lower interest rate. If we hadn't managed to secure a last-minute loan with another lender, we would have risked losing both our dream home and the $10,000 deposit held in escrow. In light of our experience, we strongly advise against using PenFed's loan department. Our encounter with this department was marked by outrageous fees and a significant lack of competence and professionalism, particularly within the processing and underwriting division. These issues not only created unnecessary complications but also led to unresponsiveness from key personnel, leaving us with no choice but to seek alternatives. We believe that for a smoother and more reliable loan process, it's advisable to explore other lending options that can offer better terms and a higher level of service.
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melanie
a month ago
Buyer Beware
When you purchase a CD at PenFed and you allow your interest to accumulate, thinking you can have it when you want it, like you can at every other bank or credit union, think again! They send you a 1099-INT statement and you pay taxes on the interest earned for the year but you can't have it until the CD matures. If that upsets you and you want to take a penalty and move your money, you will really be upset because they charge 30% of all the interest you would have earned for your 3 year CD term. Not just 30% of what you have earned but 30% of money you have not yet received! Other institutions charge 6 months of interest. As an example: $200,000 CD for 3 year term costs nearly $6000 to cash out early. A CD with similar rate and time at Navy Federal has a penalty of only 6 months interest and costs $3000 to terminate early. When you explain that you need money to pay taxes, they offer you a CD loan for 2% higher than you are earning. These people don't care about customers and I strongly do not recommend doing business with PenFed!
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andrea castiblanco
2 months ago
Easy to apply !
Easy to apply !
M
michael fox
2 months ago
PenFed will hold your account hostage…
PenFed will hold your account hostage if you miss a payment. They will make it where you cannot make a payment online. You half to call in to make a payment and then charge you 5 dollars. Do not use PenFed.
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bobbi shaw
2 months ago
Refinanced with this company on my autolaon
Refinanced with this company on my autoloan and I can already see im going to have a headache dealing with these people. Petty fees that they include are just absolutely ridiculous. People please im begging you do not do any type of financial contract with this company you will regret it. No matter how low they go just say no.
b
ben
2 months ago
Always easy to work with for Vets
Always easy to work with for Vets. I would recommend them to anyone.
A
ann williams
2 months ago
Easy online experience
Simple online experience. Fast and reliable service.
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neil m
2 months ago
Worst company to do business with
Worst company to do business with. PenFed underwriters have no clue what they're doing. They couldn't figure out paperwork I submitted, asked for the same paperwork three times, didn't contact me when they needed more information, and ended up cancelling my auto loan app and denying a personal loan app. BTW, my credit score is over 800 with no neg marks and my debt/loan ration is about 15%. They gave a phony reason for rejecting my app because I told them how horrible their customer service was.
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doug foster
2 months ago
This company is doing the mortgage for my buyer
This company is doing the mortgage for by home buyer. What a joke and horrible experience. We should have closed 3 weeks ago but Pen Fed cant seem to get it together to close the loan on time. I would never use them or recommend them. Slowest underwriting and multiple delays
J
javier serrano
2 months ago
Excelente servicio y profesionalismo
Excelente servicio y profesionalismo, en adición a la amabilidad de los empleados.
V
vicki griffin
2 months ago
It was easy and quick to navigate the…
It was easy and quick to navigate the website, and PenFed is so easy to work with, and their credit card offered the best rewards, cash back, 0% interest, no yearly fee, balance transfers, it offers everything you could want!
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tonia honeycutt
2 months ago
Worst people to deal with
Worst people to deal with
G
gh
2 months ago
Very easy to work with and overall…
Very easy to work with and overall pleasant experience.
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jean trudell
2 months ago
Every experience with Pen Fed has been…
Every experience with Pen Fed has been professional, knowledgeable, friendly, fast and efficient. Rates and products are very competitive. Highly recommend.
S
sammy delgado
3 months ago
Great Experience!
Great Experience!
R
reynaldo rivera
3 months ago
Easy to work with
So easy to manage request and see what you are getting before hand. No tricks, plain and simple
c
customer
3 months ago
They helped me a lot over the years…
They helped me a lot over the years with my student loan and personal loan good company.
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manjo quintanilla
3 months ago
Convenient and easy
Penfed is the most user friendly and convenient financial institution to work with when needed. The customer experience is unmatched to any other bank--most importantly fair!
T
timothy dye
3 months ago
"Exceptional Service and Competitive Rates: My Positive Experience With PenFed"
Overall, PenFed stands out for its exceptional customer service, competitive financial products, convenient online banking platform, and dedication to giving back to the community. These factors contribute to a positive customer experience and make PenFed a company that customers can trust and rely on for their financial needs.
M
michael navarro
3 months ago
Fraud Company
Fraud Company At first the experience was great, it felt easy and I got approved for a car loan. However, good luck getting the actual loan. Online and call support doesn't really exist, everything is scripted from the agents. I lost my down deposit on a car from Carvana thinking I would be able to use the loan from Penfed for it. At first Penfed inform me they do not sign any papers then they told me they do after wasting so much of time with multiple agents, but because of the verbal used in the contract from Carvana they would not sign. I asked the agent a few times what verbal does it need to be? That way I can ask Carvana to change it. She would not give that information for "legal" rights. How am I suppose to get the contract signed then? I asked about getting an image for the blank check, she did not understand. I called again. The supervisor would not send a copy of the image for the blank check. I have to wait to receive it in the mail, by then I will lose the deposit. Horrible service.
I
isaias henriuqez
3 months ago
Easy to navigate website
Easy to navigate website, self explanatory, not complicated, good job!!
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clay loveless
3 months ago
Great company willing to work with me…
Great company willing to work with me and I appreciate it.
c
customer
3 months ago
Quick and easy!
Applied for a personal loan and the process was extremely quick and easy! I would highly recommend PenFed for your banking needs!
E
evelisse rios
3 months ago
La experiencia fue rápida excelente…
La experiencia fue rápida excelente concisa y clara
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milton vasconcelos
3 months ago
Easy process
Easy process, application easy friendly and best rate than big name banks
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norbert kouame
3 months ago
The credit application went the way it…
The credit application went the way it said it would.
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hector valencia
3 months ago
Everything was so easy to work
Everything was so easy to work
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mark t. carboni
3 months ago
Money is not safe
August 28 the PenFed team withdrew $1500 in error. Eight days later Cindy has not been able to get it fixed. She is a one woman show. Received an email that they acknowledge the error however for having 2.9 million member and 35.3 billion in assets they not only can’t fix this error finding a manager has take over 7.5 hours today and still at a loss finding one. Do you feel like your money is safe? You shouldn’t.
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msjjo
3 months ago
The application process was extremely easy and it took a minute or two but it's everything worked out okay
Easy process and wonderful customer service
I
integrity first
3 months ago
Don't understand the positive reviews
I don't know what all the positive reviews are based on. I've had a credit card with PENFED for about 4 years. The bank is markedly behind every other financial institution I've interacted with, from a technological service standpoint. Even the smallest tasks/requests are consistently difficult to accomplish. The latest example: "After" answering many questions to verify my identity, I still had to upload a copy of a utility bill to access my account. Then I had to wait a few days, and phone their customer service 3 times, before they looked at my utility statement & restored my access. The only reason why PENFED required me to do all of this? Because I had a new phone number. Now I'm in the process of closing my account - but even that is considerably more complicated than they said it would be, when I asked them how to do it.
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wardell harris
3 months ago
Penfed is one of the best credit unions…
Penfed is one of the best credit unions out there
J
jose
3 months ago
GREAT.RAPIDO FACIL
GREAT.RAPIDO Y FACIL
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tangelia gilbert
3 months ago
Excellent benefits and rewards
Excellent benefits and rewards
S
sweemama
3 months ago
Bad Customer Service…
This is for the Bad Customer Service from The Joke of loan originator to his boss and oh and let's not forget their RE representative! I'm in the industry and a professional and they were completely incompetent! I had to push/probe for answers and results, and they were actually bothered that I knew the process and was not giving up! I suggest Looking elsewhere for better rates and good customer service, they were horrible!
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mike smith
3 months ago
Horrible
Horrible. Sent me a pre approved credit card offer. Signed up for it knowing it would lower my score. Then they asked me for a bunch of information that has nothing to do with being pre approved. Pre selected at best. Stay away from their credit card offers
D
doc
3 months ago
This is a very good credit union
This is a very good credit union. They are eager to take good care of their regular and new customer base. They offered to call me when it was good for me to learn about revenue generating products that they off. So far so good when dealing with the PenFen folks.
J
james anderson
3 months ago
Deposit and transfer from an external…
Deposit and transfer from an external account took twice as long as stated.
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mary jane cosme jane
3 months ago
Very simple yet sage
Very simple application process and they do a very good identity verification. Fast approvals.
N
nulca bloise
3 months ago
Todas mis cuentas las mude a este banco…
Todas mis cuentas las mude a este banco porque todo lo que ofrecen es mejor que en otros bancos. Es muy importante tener buen credito. Entras a su pagina y comparas!!!! Muy satisfecha!!!!
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grace beharry
3 months ago
Service
Excellent customer service
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john bandy home
3 months ago
Difficult to complete application.
The product looks like a good product. It seems difficult to apply for the product.
D
dennis dunn
4 months ago
APPROVED!
Penned is a well known and respected credit union and I was accepted!
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adriana montroy dixon
4 months ago
Welcome to our Family
PenFed is a well respected financial institution. They offer many great services. The credit card application process was easy and quick. I am so happy to welcome them into my family!
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carlos esponda
4 months ago
Everithing
I have Good experience cause' they approved me more than I expected
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valeda hall
4 months ago
Great experience
Over, incredible experience, ease of accessibility, and great customer service!
r
reaudi mills
4 months ago
Competitive Credit Union
Great customer service and a great starting line of credit.
K
karl kilponen
4 months ago
Excellent Credit Union
Pen Fed is a great company with exceptional service and great rates !! They've been good to me.
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alexander pabon
4 months ago
Good Rates and great service.
Good Rates and great service.
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christine cartwright
4 months ago
Earned our familys business for a lifetime!!
The website is easy to navigate and the whole process from start to finish is a breeze. Keep up the good work we love our CU. You have earned my business for a lifetime. Cartwright Family
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linda jackson
4 months ago
Good Company
The process was very easy and I am happy with them already. Generous credit line.
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rudy carter
4 months ago
Penfed offers great rates and is very…
Penfed offers great rates and is very veteran-friendly.
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kimberly ganous
4 months ago
Found fraudulent charges on my checking…
Found fraudulent charges on my checking account called PENFED's fraud department spoke with Jose and was told that my debit card would be cancelled, to destroy it, and a new one issued. I was told to expect my new debt card in 7 to 10 business days. 10 days later when I called to find out when I could expect the new card, I was told PENFED had a "system's error" and no card was issued and my old card only had a "hold" on it. I was then told it would be another 5 to 7 business days for a new card. It's been 14 days since I first called PENFED. I have no way to access my cash and few places accepting checks in my local area. I requested over night delivery of the new debt card I was told it just wasn't possible. Poor service for a customer of over 38 years.
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william ray
4 months ago
User friendly.
User friendly.
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susan mcginty
4 months ago
Helpful, Patient, Pleasant
Everyone with whom I dealt was helpful and patient, not to mention pleasant.
M
michael kozemchak
4 months ago
Fast efficient and better rates than…
Fast efficient and better rates than other markets. No upfront costs from requested amount of the loan Example: Another institution loan for $20000 when approved would have kept approximately $2000 with me receiving $18000. Think of PENFED first
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michael simpkins
4 months ago
Efficient
A very streamlined process from start to finish. Website was intuitive, I always understood request of me and results. Within minutes of applying, answer was provided allowing for an informed decision to be made on my end devoid credit impact before acceptance.
A
ariel
4 months ago
Fast and easy process.
Fast and easy process.
J
john l smith jr
4 months ago
I applied for a credit card via the…
I applied for a credit card via the PENFED website and the process was quick, simple and easy.
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david burns
4 months ago
Smooth process and great rates!
I received an unsolicited offer from Penfed and almost discarded it. Instead I opened it and was pleasantly surprised by the rate on the credit card. I have good but not perfect credit. I applied and the process went very smoothly. I received my decision in a timely manner and was so pleased that I'm moving most of MT banking to PenFen.
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d norman
4 months ago
Solid financial institution
Since I've been a member of Penfed I haven't had any problems the app works great I haven't had any problems with my direct deposits and applying for different products and services through Penfed have been a breeze
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fitzroy tutein
4 months ago
Simple way of doing things
The process was easy and quick. I've never experienced anything like it. Thanks PenFed!
A
alejandro
4 months ago
Don't trust this bank
Don't trust this bank, they do not protect your money. I lost my iPhone and Wallet and within hours notified them, provided police report and proof of new iPhone purchase and they still denied my claim with no reason as to why. I am shocked every other financial institution assisted me and was able to credit me back my stolen unauthorized fraudulent activity except PenFed. I would think twice before opening account with PenFed as they do not protect your money.
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melvin hernandez
5 months ago
The entire process was very user…
The entire process was very user friendly and quick, however; my credit card was received with a name error so I need it to be replaced with the correct information
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gidget delay
5 months ago
PenFed offers reasonable interest rates and truly supports military families
I have always enjoyed my dealings with PenFed. They have been here for me and my family on a few occasions and especially when we needed them. Firstly, the loan process was fast and answers on your application are within minutes. They offer several options to ensure the repayment is within your comfortable budget. Even with the crazy interest rates, PenFed tries to be reasonable. Lastly, on a personal note, I wish to thank PenFed for being there when I was medically retired from the military, PenFed was there to graciously supply us a grant to help us purchase our home. Without PenFed, we would have otherwise not been able to move forward with the home purchase. For that alone I will remain a life long customer. Thank you PenFed for all you do for us military active and veterans.
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keith williams
5 months ago
GOOD FOR EVERYONE!
PENFED. Is a great Financial institution. They have great products and even better customer service..PENFED is your LIFE long BANKING home!!
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dixie rutherford
5 months ago
The loan and credit card application…
The loan and credit card application processes are easy and fast. Any time I have had to contact them by phone they were knowledgeable and helpful. Also very friendly and patient.
K
koren brown
5 months ago
The credit card application was easy
The credit card application was easy, and a high credit line was offered.
R
r ortiz
5 months ago
The PenFed website a great experience …
The PenFed website is customer friendly, easy to understand. Their response to my application was quick. I am delighted with the service.
B
byron sneed
5 months ago
The best Credit Union or Bank I ever…
The best Credit Union or Bank I ever did business with.
J
jim n.
5 months ago
Fast easy
Fast easy, 24/7 do not know why anyone would go anywhere else.
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michael ritter
5 months ago
PenFed is awesome.
PenFed is awesome.
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luz
5 months ago
I've been doing smaller loans with them…
I've been doing smaller loans with them and It's been quite easy to do online. It is fast and with in 3 day you have the money in your bank account. This time I did a larger amount to pay off all my credit cards and like always they didn't disappoint. Thank you PenFed.
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shiela hill
5 months ago
Easy to apply and also was given other…
Easy to apply and also was given other options that I wasn’t aware of. I would recommend Penfed as they are amazing to work with and very trustworthy!
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corey schappert
5 months ago
Nice honorable workers and good bank…
Nice honorable workers and good bank overall. Would recommend to anyone looking for good honest bank with equally good employees.
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john
5 months ago
no comments.
no comments.
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brian jeffries
5 months ago
Their unsolicited pre-approval offers are a scam
After mailing me an unsolicited pre-approval for a Visa they declined me for the exact data elements that were in my credit report, on the date that they did the soft-pull to screen me for the pre-approval.. so then why send me a pre-approval they knew they would decline? Only NOW, they've put not just one, but TWO hard pulls on my Equifax, knocking 14 points off my credit score, in addition to the soft pull. This kind of false advertising should be prosecuted.
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marie waters
5 months ago
Penfed is a great credit union
Penfed is a great credit union. They will take a chance on you and help you build even better credit. They offer good rates and products. I am a grateful, satisfied customer. Thank you Pen Fed.
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joseph alfonso
5 months ago
Delighted The application process was easy and…
The application process was easy and they gave me a result on my application within minutes .
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shawn shaw
5 months ago
Preapproval process was great
Preapproval process was great. No credit score ding. Interest rate was very honest. Fast and efficient process. Helped me get another loan when other lenders wouldn't. Great job Penfed CU.
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mark co
5 months ago
Everything user friendly
Everything user friendly
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mitch read
5 months ago
Penfed highly recommend
Penfed is easy to use, informative, and technically extremely user friendly.
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kathleene pietrewicz
6 months ago
Quick and easy.
Quick and easy.
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william reynolds
6 months ago
Fast
Fast, simple, and effective!
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yun
6 months ago
Credit card
Great credit card
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f m
6 months ago
Quick and easy loan process from start…
Quick and easy loan process from start to finish.
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dean stefano
6 months ago
My first time dealing with PenFed
My first time dealing with PenFed. Could not have gone better.
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psalm tehellyim
6 months ago
PenFed has a very smooth and fast…
PenFed has a very smooth and fast application and approval process. I’m very excited to be a member!