Worst credit card platimun secured card, i pay off my 200 debt, call to closed this credit card, the rep told me to call capital one back in 3 to 5 business days just to verify that this account was closed so capitalone can start my refund for the security deposit, really ohh isnt thats suppossed to be their job, if i do Not want their business anymore thats why i pay it off, now i need my $200 security deposit refund back to me, the same way capital one took it on the first place years ago, i need it back without any hassle, now capital one seems not to know where the 200 went to, i been for hours on the phone with different morons, they capital ine gives you the runaround with unproffesional ghetto reps using slang, pretending they dont have access to the system because i closed the credit card, so never ever applied for a secured card from capital one, am still waiting for my $200 refund, no one can help, they kept saying is a differrent department, the reps even laughing on the background, i ask to speak to a supervisor or some who knows, they kept putting on hold, and coming back on line asking oh what i was waiting on line expecting me to hung up, wow i never thought capital one was like this, i have so much respect for this brand until woow is so sad, how treat you when you cut them off, never again capital one, do not sign up with capital one, this has been a very horrific experience from a this bank, never though that with all this technology and internet access a bank will threat like this, capital one are predators
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