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Lemonade Car Insurance Review

Reviews 1,904
Lemonade Car Insurance
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Lemonade Car Insurance
Lemonade Car Insurance
Excellent
Reviews 1,904
Chris Muller
Dec. 21, 2021
3 min read
Chris
Lemonade Car Insurance Summary
Lemonade has made a splash in the insurance industry since launching in 2015 thanks to its affordable premiums and easy-to-use mobile app. The company recently added car insurance to its lineup, although it’s only available in Illinois for now. Policies start as low as $30 per month and come with free roadside assistance. In addition, Lemonade offers discounts for electric vehicles and good driving behavior.

Pros

  • Low premiums with discounts available
  • Environmentally friendly
  • Covers all types of accidents

Cons

  • Currently only available in Illinois
  • No phone support unless its an emergency crash

Lemonade Car Insurance at a glance

9.6
Editorial score

Insurance Features

24/7 emergency roadside assistance, choose your deductible, mobile claims, AI claims technology
10.0

Discounts Available

Multi-policy and bundle discounts, safe drivers, affiliation discounts, eco discounts + more
10.0

Customer Service

Multiple communication options for support, above average rating
8.0

Online Experience

Excellent site, online application, learning resources, mobile app
10.0

Direct Insurer?

Yes, direct insurer
10.0

Lemonade Car Insurance Lemonade Car Insurance Visit Site

What Makes Lemonade Stand Out?

Lemonade is known for beating average insurance prices, and its new car insurance policies are no different. Premiums start as low as $30 per month, and there are discounts available for good drivers and electric vehicle owners. When something goes wrong, Lemonade makes it simple to fix the situation. You can request free roadside assistance or file a claim through the mobile app. Lemonade policies cover all types of accidents, from crashes to cracked windshields to theft.

For now, Lemonade is only available in one state: Illinois. The company expects to move into Tennessee next, with more states to be added in the near future. It’s also important to note that while you can request help or file a claim through the mobile app, there’s no phone support unless you need emergency crash assistance. You also must keep location services within the Lemonade app on at all times when driving.

Who Can Benefit From Lemonade?

Lemonade car insurance is suited for a wide variety of drivers.

First, it’s a great choice for anyone on a tight budget since Lemonade’s premiums start from just $30 per month. In addition, Lemonade offers discounts based on your driving behavior. Safe and low-mileage drivers can qualify for lower premiums. 

Lemonade is also a good option for electric vehicle owners. Free roadside assistance includes emergency electric vehicle battery charging, and Lemonade’s policies also cover your vehicle’s wall or portable charger. Even better, electric vehicle owners can get a discount just for being environmentally friendly.

Lemonade is also a good car insurance option for environmentalists and do-gooders. In addition to built-in policy benefits for electric vehicle drivers, Lemonade helps offset your vehicle’s carbon emissions by planting trees on your behalf. The company also has a giveback policy, in which up to 40% of premiums that weren’t paid out as part of claims at the end of each year are donated to a charity of your choice.

Types of Auto Insurance

Lemonade offers the following types of insurance:

  • Bodily injury liability: This type of insurance covers medical bills and income loss for others in case you’re at fault in a collision. It’s legally required in most states.
  • Property damage liability: This type of liability coverage pays for damage to another person’s car or property if you’re at fault in a collision. Like bodily injury liability insurance, it’s required in most states.
  • Collision: Collision insurance pays for damage to your vehicle in case of a collision with another vehicle or an object like a utility pole.
  • Comprehensive: Comprehensive insurance covers damage to your vehicle from non-collision events such as theft, storm damage, and animals.
  • Uninsured/underinsured motorist: This type of insurance covers your vehicle and your medical expenses in the event that the at-fault driver in an accident doesn’t have insurance.
  • Medical payments: Medical payments coverage will cover medical expenses for you and your passengers, regardless of who was at fault in an accident.

Additional Features

  • Free roadside assistance
  • Free emergency crash assistance
  • Coverage for electric vehicle chargers
  • Plants trees to offset your car’s carbon emissions
  • Donates excess premiums to a charity of your choice
  • Discounts for bundling with home, renters, life, or pet insurance

How to Apply

You can apply for Lemonade insurance online. Just enter your name, birthdate, address, and information about your vehicles. Lemonade will fetch your driving records and offer an adjustable quote immediately.

Once you have a quote, you can adjust the amount of coverage you want and include or exclude optional coverage such as medical payments. Lemonade will update your quote as you make changes so you can see how your premiums are affected. Once you’re happy with your policy, you can check out online and your policy will go into effect immediately.

Lemonade Car Insurance Lemonade Car Insurance Visit Site

Filing a Claim

You can file a claim with Lemonade through the mobile app or online. Lemonade uses artificial intelligence to walk you through the claims procedure, so the documentation you’ll need depends on your situation. Typically, you’ll need to take a few photos of damage to your vehicle.

Once your claim is submitted, you’ll be notified immediately if it’s approved. If it isn’t, an agent will get in touch within an hour to ask for more documentation or to explain why you weren’t approved. You can take your vehicle to any state-certified mechanic for repairs and Lemonade will reimburse you for the cost.

Contact Details

Lemonade offers customer support by live chat and email, 24/7. You can get in touch by phone, but only for emergency assistance. The company also has a blog and is active across Facebook, Instagram, and Twitter.

Email: carclaims@lemonade.com

Phone: (844) 733-8666

Summary

Lemonade car insurance is very affordable, with premiums as low as $30 per month. You can reduce the cost of your policy with safe driving or by bundling car insurance with another Lemonade insurance policy. All Lemonade policies come with free roadside assistance, and you can customize your policy’s coverage when building a quote. In addition, Lemonade plants trees for every driver who signs up and gives back extra premiums to a charity of your choice at the end of each year.


Chris
Written by
Chris Muller
Chris has an MBA with a focus on advanced investments and has been writing about all things personal finance since 2015. He’s also built and ran a digital marketing agency, focusing on content marketing, copywriting, and SEO, since 2016. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews
See what some customers are saying about Lemonade Car Insurance
Excellent • Reviews 1,904
on
Excellent
82%
Great
3%
Average
1%
Poor
1%
Bad
13%
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mi
myfriend idriselba
19 hours ago
Stress free claim and coverage
I had Lemonade for homeowners insurance and they were awesome. We had a pipe burst in our coop and we had to scramble to find housing for a month while they ripped up our floors. We booked an airbnb and even had to extend it when the work wasn’t done on time. I provided the documentation and Lemonade covered everything. The agent was friendly and the whole process was miraculously stress free. We sold our apartment and now rent, and we continue to use Lemonade for renters insurance. I would absolutely recommend them and hope they cover car insurance in my state soon!
Ro
Rose
1 day ago
Shockingly easy claim process
I was honestly shocked by how easy it was to get my claim resolved. No hidden BS either, they paid out what they said they would when I signed up.
ED
Ellie Dannie
2 days ago
Blown away by Lemonade's customer service – they made everything super easy!
I think I’m actually in love with my insurance company… Who knew a customer service experience could actually be fun? Shout out to @Lemonade_inc
Mi
Michael
2 days ago
Claims are paid quickly and painlessly
Claims are paid quickly and painlessly, all through the app.
Me
Megan
2 days ago
it was super fast to file a claim
it was super fast to file a claim! i got my reimbursement right away and it was awesome overall! I'm so happy.
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