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Experian Car Insurance Review

Experian Auto Insurance
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Michael Graw
Jan. 03, 2023
3 min read
Michael Graw
Experian Auto Insurance Summary
Experian is best known as one of the three major credit rating agencies, but it’s much more than just that. The company also offers a free online platform that lets you input your current car insurance policy details and compare quotes. You can get a new policy with the same coverage you have now but at a lower rate. Experian works with more than 40 insurers and says that customers who switch to using its platform save $961 per year on average.

Pros

  • Compare quotes from 40+ top insurers
  • Purchase a policy online through Experian
  • Automatically request a refund from your old insurer

Cons

  • Limited options for riders
  • Requires contact information to view quotes

Experian Auto Insurance at a glance

8.4
Editorial score

Insurance Features

Choose deductible
6.0

Discounts Available

Multi-policy and bundle discounts, safe drivers, affiliation discounts, eco discounts + more
10.0

Customer Service

Multiple communication options, multi language support
10.0

Online Experience

User friendly site, online application, learning resources
8.0

Direct Insurer?

Marketplace with direct purchase available
8.0

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Types of Auto Insurance

Experian’s partner insurers offer the following types of car insurance coverage:

Auto liability

Auto liability coverage is required in most states. In the event you are responsible for a collision, this coverage covers expenses related to injury to people in the other vehicle. It also covers any property damage you cause to another vehicle or to other types of property.

Uninsured and underinsured motorist

Uninsured and underinsured motorist coverage is required in most states. It protects you in the event of a collision with another driver who doesn’t have car insurance or isn’t sufficiently insured. This coverage can pay for damage to your vehicle or help cover your medical expenses.

Comprehensive

Comprehensive coverage is optional in all states. It covers repairs to your vehicle in the event of theft, fire, hail, vandalism, or other types of damage not caused by a collision. Comprehensive coverage requires you to pay a deductible before your insurer pays for repairs.

Collision

Collision coverage is optional in all states. However, if you leased your vehicle or paid for it with an auto loan, it may be required by the owner of your car’s title. Collision coverage pays for repairs to your vehicle after a collision. It typically requires a deductible and can cover up to the replacement cost of your vehicle.

Medical payments

Medical payments coverage is required in some states, but not all. This coverage can pay for your or your passengers’ medical expenses following a collision. It covers most accident-related medical expenses, including surgeries, medical imaging, and hospital stays.

Personal injury

Personal injury coverage is required in some states, but not all. This coverage pays for non-medical expenses that may result from injury during a collision. For example, it can pay for lost wages or childcare costs incurred because of an injury.

Additional Features

Experian doesn’t offer any additional paid features for its insurance policies. While some of the company’s partner insurers do offer add-on coverage and features, these add-ons are not available when purchasing through Experian. The purpose of Experian’s online tool is to help you find the same coverage you have now but at a lower rate.

How to Apply

The application process on Experian involves a few steps.

To get started, you must create an Experian account. Enter your name, address, email, and phone number. Experian will text you a verification code before you can proceed. The company promises not to sell customer information, but you may receive marketing messages from Experian and its partners.

Next, you can enter details about your current car insurance policy. This includes your car’s make, model, year, and vehicle identification number (VIN). You’ll also need to enter the maximum coverage amounts and deductibles for each type of coverage included in your current policy.

Based on this information, Experian will find matching policies from more than 40 partner insurers. The policies shown are intended to provide equivalent or better coverage to what you currently have, but with lower premiums. You can view your quotes and explore each policy in more detail on Experian’s site.

If you want to purchase a policy, you can do so directly through Experian. This process is relatively fast since Experian already has your personal information and details about your vehicle. You can pay for your new insurance policy online through Experian and it will take effect right away.

Experian will also automatically cancel your current policy and request a prorated refund from your insurer. This is a helpful step to ensure that you’re not paying for two policies at the same time.

Overall, searching for matching policies, comparing quotes, and purchasing coverage through Experian takes about 15 minutes.

Filing a Claim

Experian does not handle insurance claims. If you need to file a claim, you must go through the insurance company that provides your coverage.

Most of the major insurers Experian works with offer online portals, mobile apps, and phone support. However, the claims process differs for each insurer.

Contact Details

Experian offers support if you need help comparing quotes or signing up for a policy. You can get in touch by phone at (866) 617-1894 from 6am to 8pm (PT) Monday to Friday and from 8am to 5pm Saturday to Sunday. Experian offers several helpful blog posts but does not have detailed support pages for its car insurance quote tool.

Summary

Experian makes it easy to switch car insurance providers and lower your premiums without changing your insurance coverage. The company works with more than 40 top insurance providers across the US and claims to save customers an average of $961 per year on their car insurance premiums.

Experian’s free quote tool lets you input your current policy details, and then shows you matching policies with lower premiums. You can sign up for the new policy directly through Experian’s site and Experian will even help you get a prorated refund for your old policy.

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Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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