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Trawick International Review

Flexible coverage including cancellation for any reason

Reviews 498
Trawick International
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Trawick International
Trawick International
Excellent
Reviews 498
Catherine Miller
Jul. 03, 2023
6 min read
Catherine Miller
Trawick International Summary
Trawick International is an insurer with a range of policies for people who want general or specialist travel coverage. A great feature is that Trawick International offers 24/7 phone support. I found their chat support team really helpful, too. Although there is a bit too much information on the site to sift through, and the claims process can be confusing, Trawick International is worth a look.

Pros

  • 24/7 phone support
  • Offers trip cancellation coverage
  • Specialist adventure plans

Cons

  • No FAQs on website
  • Confusing claims process

Trawick International at a glance

9.4
Editorial score

Customization Options

Option to design your own plan based on your needs
10.0

Emergency Medical Limit

Coverage for up to $1,000,000
10.0

Number of Policies

12 plans available, including for students
9.0

Emergency Support

24/7 customer support via phone, email, live chat & online message form
10.0

Online Experience

Clear and informative homepage with easily retrievable quotes
8.0

Trawick International Trawick International Visit Site

Overview

Trawick International has been around since 1998, initially specializing in student travel and then expanding to a range of travel insurance products for everyone. Forbes Advisor has named it one of the Best Travel Insurance Companies for three consecutive years, and it has other accolades from USA Today, U.S. News & World Report, and International Health and Travel Insurance Journal (ITIJ).

Trawick International is known in particular for its options for cancellation insurance. It also offers policies for cruise and adventure tourists, as well as student and study abroad coverage. 

What is Trawick International?

Trawick International is an established player in the travel insurance industry. 

With fully online instant quotes available, and the option to claim online too, Trawick International makes it quick and easy to get the coverage you need. It’s especially known for its cancellation coverage, including Cancel For Any Reason, which gives you full flexibility. If sickness, family commitments, work, or any other unforeseen event gets in the way of your travel plans, you won’t be out of pocket if your trip doesn’t go ahead.

Suitable For?

Trawick International is suitable for a wide range of travelers, with special offerings for students (including those studying abroad) and cruise and adventure tourists. There are even very specific policies like coverage for Indian parents visiting their children in the United States. With its options for cancellation coverage, Trawick International is most suitable for people who need flexibility and peace of mind. 

Features/Highlights

Trawick International offers a wide range of travel insurance options. Its general travel insurance (“Safe Travels”) comes in several packages, all of which include its cancellation insurance. 

Here are the main features and coverage limits of the general packages:

Feature

Safe Travels Single Trip

Safe Travels Journey

Safe Travels Explorer

Safe Travels Explorer Plus

Safe Travels First Class

Safe Travels Voyager

Trip cancellation 

$14,000

$50,000

$30,000

$30,000

$15,000

$100,000

Trip interruption

$21,000

$62,500

$30,000

$30,000

$22,500

$150,000

Missed connection

$500

$750

$500

$500

$1,000

$1,000

Emergency medical expenses

$75,000

$150,000

$50,000

$50,000

$150,000

$250,000

Pre-existing medical conditions

Included

Included

-

Included

Included

Included

Lost baggage

$1,000

$2,000

$750

$750

$2,000

$2,500


Emergency medical evacuation

$350,000

$500,000

$200,000

$200,000

$1,000,000

$1,000,000

Repatriation of remains

$350,000

$500,000

$200,000

$200,000

$1,000,000

$1,000,000

You can also add optional extras to some of the Safe Travels plans, including:

  • Cancel For Any Reason (CFAR)

  • Trip Interruption For Any Reason (TIFAR)

  • Rental car damage

  • Accidental death or dismemberment (AD&D)

  • Additional medical coverage

Additionally, Trawick International offers the Flex plan, which just includes trip cancellation (up to $25,000), trip interruption (up to $25,000), and non-insurance assistance, which means you can get support from Trawick International’s phone line in an emergency without needing to claim.

You can customize this plan by adding Cancel For Any Reason, trip delay, lost and delayed baggage, emergency medical, emergency evacuation, or repatriation. This means you can build your own plan, which is great if you have a specific idea of what you do and don’t want in your insurance. 

For adventure travelers, the SafeTreker plan offers the following:

Feature

SafeTreker

Trip cancellation 

$50,000

Trip interruption

$62,500

Trip delay

$1,000

Inconvenience benefits

$500

Accidental death and dismemberment

$10,000

Emergency medical expenses

$100,000

Lost baggage

$3,000

Sports equipment rental

$5,000

Emergency medical evacuation

$1,000,000

Repatriation of remains

$500,000

You can add extra trip-only medical coverage for mountaineering ($50,000) or extreme sports ($50,000).

For frequent travelers, an annual cancellation policy may be better suited. Limits are on a per-trip basis, and coverage includes:

Feature

Safe Travels Annual Basic

Safe Travels Annual Deluxe

Safe Travels Annual Executive

Trip cancellation 

$2,500

$5,000

$10,000

Trip interruption

$2,500

$5,000

$10,000

Emergency medical expenses

$10,000

$20,000

$50,000

Lost baggage

$500

$750

$1,000

Emergency medical evacuation

$50,000

$100,000

$250,000

Repatriation of remains

$50,000

$100,000

$250,000

Accidental death and dismemberment

$10,000

$25,000

$25,000

There are more plans available from Trawick International, including its student travel packages and plans for people who want extra medical coverage. You can find full details on the Trawick International website.

Policy Types and Terms Available

The cost of your travel insurance will depend on your individual circumstances (such as your age) and what level of coverage you need. The duration of your trip won’t impact your premium levels, and most destinations are priced similarly. However, the cost of your trip does affect your premium price. A more expensive trip will cost more to insure. 

I requested quotes for a two-week vacation to Greece, costing $5,000, for a California resident aged 33:

Plan

Quoted premium 

Extras

Safe Travels First Class

$147.12

Collision waiver: $100

Safe Travels Journey

$200.46

AD&D: $5

Collision waiver: $107

CFAR: $186

Safe Travels Voyager

$243.36

AD&D: $5

Additional trip delay: $14

CFAR: $232

TFIAR: $11.86

Enhanced medical: $22.48

Application Process

After receiving a quote, you can buy your insurance directly from the Trawick International website. I found the process quick and straightforward—it just requires you to enter some basic information, including your gender, date of birth, and passport number. You’ll also need to give your address. 

To make a claim, you should check the name of your plan and gather your documents (for example, medical bills, receipts, proof of payment, or a statement from your airline). You then need to submit your claim form on the online portal, by email, or by mail. There are several different claim forms and email addresses to choose from, depending on your type of plan, which could be a bit confusing.

How to get started with Trawick International

If you’re sure you want to get your insurance from Trawick International, you should spend some time browsing the options on the website. You can get an instant online quote, but you’ll need to generate a separate one for each type of plan.

To get a quote, you need to input the details of your trip, like your dates of travel and your destination. You also need to confirm your state of residence.

The quote page will give you the estimated cost of the plan and also gives you the option to add in extras, like baggage delay or emergency repatriation cover. You can review the coverage limits for each feature of the plan and see any options not available in your state. I found the quote process pretty quick, generating the estimated cost for covering one trip in just a couple of minutes.

Terms and fees

There are no additional admin fees on top of the cost of your plan. Another great aspect is that you won’t need to pay anything extra to cancel your plan, either. This keeps the costs transparent and ensures you won’t be hit with unexpected bills.

Is there a Trawick International App?

There are apps for Trawick International available on the App Store and Google Play. However, these are not mentioned on the Trawick International website, and user reviews indicate they have not been updated in some time. This is primarily a browser-based site.

How Safe Is It?

Trawick International will need your personal data to produce your insurance policy. It promises to keep this data safe, although neither the website nor a Trawick International representative could give me any details on the use of encryption. 

The company has a B-grade accreditation from the Better Business Bureau (BBB), with a customer rating of 1.23/5 from 30 reviews. Some customers have had trouble receiving payments and cite long claim processing times. However, others are happy with the Cancel For Any Reason policy due to the flexibility it provides in complex situations. 

Help and Support

I like how Trawick International’s phone support service operates 24/7. You can also contact the support team through an email form on the website or by live chat from 9am to 6pm (CT). During the live chat operating hours, service is fast—I got a response from a live operative within a minute. 

The website doesn’t yet have an FAQ section, which is a shame, but there’s lots of information about the different packages and policies. It also provides travel news and guides, plus a collection of useful travel-related links (including Frommer’s Travel Guide and National Geographic Traveler) gathered from around the web. 

Trawick International at a Glance

Trawick International has an extensive range of plans available. I like that it has options for general travelers as well as more specialist policies for students and adventurers. The CFAR cover is particularly useful, and I also appreciate that some plans include pre-existing medical conditions. 

There is almost too much to pick from on the Trawick International site, so the whole experience can be a bit confusing. However, the support team is quick to respond and helpful, so Trawick International could be worth checking out when preparing for your next trip.

Physical Address

Post Office Box 2284

Fairhope, AL USA 36533

Trawick International Trawick International Visit Site

FAQs

How do I claim from Trawick International?

You can claim from Trawick International through their online portal, email, or mail. You’ll need to download, fill in, and submit the relevant form, together with any supporting documentation. The claims team will reach out if they need further information.

Is Trawick International a reputable company?

Trawick International has been running since 1998 and has since expanded to cover general travel insurance as well as student coverage. It has B-grade accreditation from the Better Business Bureau, although there are some customer complaints. 

Does Trawick International have a cancellation policy?

With Trawick International, you can add cancellation cover (including Cancel For Any Reason) to most plans. This will reimburse you the cost of your trip up to a certain limit. You can also add Interruption For Any Reason to cover you if you need to cut your vacation short.

Catherine Miller
Written by
Catherine Miller
Catherine Miller is a lead member of personal finance and pension innovator Maji, where she’s responsible for content creation and running Maji’s personal finance masterclass, among others. She is also a freelance writer in the fields of finance and education, and holds degrees in English and education.
Editorial Reviews
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Trustpilot reviews
See what some customers are saying about Trawick International
Great • Reviews 498
on
Excellent
72%
Great
4%
Average
1%
Poor
1%
Bad
22%
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DP
Dolores Palacio
1 month ago
Very helpful CHAT assistant
Chat assistant helped me by taking my details and sending a quote within minutes.
Trosse
2 months ago
Prompt service,helped me immediately.
Prompt service,helped me immediately. Satisfied customer
GS
GERARD J. Stanley, Sr.
2 months ago
Pleasant conversation and partial…partial refund
Pleasant conversation and partial refund is appreciated
LC
Leylamar Cosme
2 months ago
Exceptional Customer Care Specialists!
My experience with the customer care specialists has been amazing thanks to their fast replies and quick action towards what I needed to change in the insurances I purchased. The customer service in this company is great!
Ca
Carol
2 months ago
Happy that my request to change the…
Happy that my request to change the dates for my policy was successful.
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