Skip to Content
We earn commissions from brands listed on this site, which influences how listings are presented.
2,278 Reviews

New American Funding Review

Direct lender with good selection of loan products

Sarah Pritzker
Sarah Pritzker is an insurance expert at BestMoney.com, specializing in pet, life, and home insurance. With years of experience covering online consumer products, she leverages her in-depth knowledge to help readers navigate today’s complex financial landscape.

July 30, 2025

2 min

new-american-funding
NMLS #6606

New American Funding Summary

New American Funding is an independent, family-owned lender headquartered in Orange County, California. Since its founding in 2003, it has issued more than $22 billion worth of home loans to buyers from around the country.

New American Funding Pros & Cons

Pros

Offers full suite of mortgage products
Physical locations in 31 states
Bilingual customer support in English and Spanish

Cons

Not available in New York State
No rates without entering contact details
Must speak to loan officer to get the link to online application
new-american-funding

Overview

New American Funding operates 200+ physical locations in 31 states and offers its online service to the rest (except for New York and Hawaii). It offers a large suite of mortgage products, including conventional fixed-rate and adjustable home loans, as well as government-backed FHA and VA loans.

Suitable For?

New American Funding caters to all types of borrowers, but where it really stands out is with its assistance to first-time buyers and the Latino community. Its agents speak English and Spanish. More broadly, it is also active in addressing challenges Hispanic people face in achieving home ownership. New American has programs to help first time buyers and works with state down-payment assistance programs in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Iowa, Maryland, Missouri, Nevada, Texas, Utah, Washington, and Wisconsin.

Loan Features

Loan types include:

New American Funding offers: conventional fixed-rate, adjustable-rate, and jumbo loans; government-backed FHA, VA, and HARP loans; special home-improvement and interest-only loans; and cash-out refinances and reverse mortgages.

Features include:

  • Option of paying only interest each month for a fixed introductory term of up to 5-10 years. This gives the borrower the flexibility of being able to pay toward the principal loan amount at a time of their choosing rather than being obligated to pay a fixed monthly amount.
  • Cash-out refinance and reverse mortgage both offer ways to tap into home equity to get cash. A reverse mortgage is a special government-backed program for borrowers aged 62 or older. A cash-out refi involves retiring your existing mortgage and taking out a new one for an amount larger than you currently owe. The excess between your old loan’s outstanding balance and new balance is paid to the borrower in cash.

The Application Process

Interested borrowers can begin a loan application by requesting an online quote or contacting New American Funding by phone, email, or at one of its locations. Borrowers can get prequalified online but must be approved by a loan agent to get access to the online application. Home loans close in an average time of less than 30 days.

New American Funding’s process involves 5 steps:

  • Pre-approval, in which the borrower provides documentation on income, assets, expenses, and credit. A loan officer then decides if the borrower can be approved for a specific loan amount.
  • An official offer is sent to the borrower, detailing purchase price, down payment, loan amount, deposit, and terms and conditions.
  • The borrower hands over a deposit or opening escrow.
  • The application moves to the underwriter, who reviews the file and decides whether to give a final stamp approval.
  • New American wires the funds.

Rates and Terms – The Bare Basics

Loan amounts range from small mortgages to super jumbo loans. The minimum down payment varies depending on type of loan. Government-backed programs such as FHA and VA loans offer lower down payments, as well as loans for first-time home buyers who receive special assistance.

Borrowers must:

  • Be aged 18 or more.
  • Be U.S. citizens or permanent residents.
  • Have good credit for a conventional loan, or fair credit for some government-backed loans.

Repayment Terms

New American doesn’t reveal any rates on its website. To find out what rate you prequalify for, borrowers may request a rate online or speak to a loan agent in person, by phone, or by email.

Loan lengths vary from 15-30 years for fixed-rate loans, to 5-10 years for adjustable-rate mortgages.

Help & Support

The Better Business Bureau gives New American Funding an A+ rating for the overwhelmingly positive feedback it has received from customers.

Loan agents can be contacted by the following methods:

  • Toll-free number
  • Email
  • At any of the 200+ branches in 31 states

Summary

New American Funding offers a full suite of conventional and government-backed mortgages, with extra support for:

  • First-time buyers
  • Minorities
  • Retirees
  • High-net worth buyers.

It started out as a family business and has stayed true to its roots, maintaining its independence and prioritizing a high level of customer service. Customers can apply for and manage their loans online, by phone, or in person, for maximum convenience and flexibility.

Physical Address

Broker Solutions, Inc. DBA New American Funding

14511 Myford Road, Suite 100

Tustin, CA 92780

Sarah Pritzker

Sarah Pritzker is an insurance expert at BestMoney.com, specializing in pet, life, and home insurance. With years of experience covering online consumer products, she leverages her in-depth knowledge to help readers navigate today’s complex financial landscape.

Editor's Picks

How Your Debt-To-Income Ratio Affects Your Mortgage
Mar 14, 2026
First-Time Home Buyer Checklist
Mar 14, 2026
Elections & Mortgage Rates: What Homebuyers Should Know
Mar 14, 2026
Explore Our Articles
Trustpilot reviews
See what some customers are saying about New American Funding
Excellent • reviews 2,278
on
Excellent
90%
Great
3%
Average
0%
Poor
1%
Bad
6%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Benjamin Solheim
1 day ago
I started looking at rentals in Jan and…
I started looking at rentals in Jan and it occurred to me that buying might be cheaper. With the HOA I think owning is about 100 more a month, but I own it. The important thing is I have so much money that I can set aside for the mortgage, taxes and HOA, and I needed the purchase to fit that. I worked with two different relators and three different lenders trying to get someone who would be available during normal business hours to answer questions, and able to give me non sugar coated what can I actually afford, what does the VA need to sign off on the purchase and regular updates to keep me in the loop. The first lender veterns united tried their best to get me to pretend that the foreclosed houses were 20 minutes away not an hour in heavy traffic. I don't blame the real-estate agent it was clearly being directed by veterns united. The next lender would only answer via text message and half the time it felt like someone was answering for him. I don't know I understand for cape canaveral 200k is the low end for the area. But then Kyle said lets try someone who he had worked with in the past. I said ok and on March 10th we closed on a new condo 10 minutes from where I work with a new washer, dryer and dish washer. They worked with the seller and real-estate agents to get it to close under 200k and an actual zero down VA loan. The only down sides were they really dug through my bank statements and watched my balance for the entire process. That said it worked out in the end, while it was nerve wracking not knowing if some little thing was going to derail the entire process. We got it done. The paperwork up until close was scary in that there was nothing about electronic payments only a PO box. At close there was two options for electronic payment monthly and bi-monthly. So that was one worry they really should have cleared up earlier in the process. That said Stone Keefauver, Peter Keefauver, Michael Schrupp and Chelsie Shilts all put in the hours to get everything documented and ready for underwriting, and getting all the info myself and real-estate agents needed both mine and the sellers.
Pa
Pam
2 days ago
Recap of our experience with Ryan Stewart and his staff!
We were extremely pleased with the professional knowledges and helpfulness of Ryan and his staff. we highly recommend his company for your consideration/1 Pam and Norm
ta
tams_wrld
2 days ago
Great team, excellent results
Duncan and his team were incredible! They walked me through the refinance process step-by-step. They were very professional and responded to any questions I had promptly. I was able to close sooner than expected because of their diligence. I highly recommend working with them!
RW
Rick Williams
2 days ago
A true warrior
Kristina was tenacious, energetic, positive and engaging through the whole process. This is my second home purchase with her involved and I would trust no one else with going through the mortgage process. She is of impeccable character and very trustworthy.
1
2
3
...
25