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2,197 Reviews

New American Funding Review

Direct lender with good selection of loan products

Sarah Pritzker
Sarah Pritzker is an insurance expert at BestMoney.com, specializing in pet, life, and home insurance. With years of experience covering online consumer products, she leverages her in-depth knowledge to help readers navigate today’s complex financial landscape.

July 30, 2025

2 min

new-american-funding
NMLS #6606

New American Funding Summary

New American Funding is an independent, family-owned lender headquartered in Orange County, California. Since its founding in 2003, it has issued more than $22 billion worth of home loans to buyers from around the country.

New American Funding Pros & Cons

Pros

Offers full suite of mortgage products
Physical locations in 31 states
Bilingual customer support in English and Spanish

Cons

Not available in New York State
No rates without entering contact details
Must speak to loan officer to get the link to online application
new-american-funding

Overview

New American Funding operates 200+ physical locations in 31 states and offers its online service to the rest (except for New York and Hawaii). It offers a large suite of mortgage products, including conventional fixed-rate and adjustable home loans, as well as government-backed FHA and VA loans.

Suitable For?

New American Funding caters to all types of borrowers, but where it really stands out is with its assistance to first-time buyers and the Latino community. Its agents speak English and Spanish. More broadly, it is also active in addressing challenges Hispanic people face in achieving home ownership. New American has programs to help first time buyers and works with state down-payment assistance programs in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Iowa, Maryland, Missouri, Nevada, Texas, Utah, Washington, and Wisconsin.

Loan Features

Loan types include:

New American Funding offers: conventional fixed-rate, adjustable-rate, and jumbo loans; government-backed FHA, VA, and HARP loans; special home-improvement and interest-only loans; and cash-out refinances and reverse mortgages.

Features include:

  • Option of paying only interest each month for a fixed introductory term of up to 5-10 years. This gives the borrower the flexibility of being able to pay toward the principal loan amount at a time of their choosing rather than being obligated to pay a fixed monthly amount.
  • Cash-out refinance and reverse mortgage both offer ways to tap into home equity to get cash. A reverse mortgage is a special government-backed program for borrowers aged 62 or older. A cash-out refi involves retiring your existing mortgage and taking out a new one for an amount larger than you currently owe. The excess between your old loan’s outstanding balance and new balance is paid to the borrower in cash.

The Application Process

Interested borrowers can begin a loan application by requesting an online quote or contacting New American Funding by phone, email, or at one of its locations. Borrowers can get prequalified online but must be approved by a loan agent to get access to the online application. Home loans close in an average time of less than 30 days.

New American Funding’s process involves 5 steps:

  • Pre-approval, in which the borrower provides documentation on income, assets, expenses, and credit. A loan officer then decides if the borrower can be approved for a specific loan amount.
  • An official offer is sent to the borrower, detailing purchase price, down payment, loan amount, deposit, and terms and conditions.
  • The borrower hands over a deposit or opening escrow.
  • The application moves to the underwriter, who reviews the file and decides whether to give a final stamp approval.
  • New American wires the funds.

Rates and Terms – The Bare Basics

Loan amounts range from small mortgages to super jumbo loans. The minimum down payment varies depending on type of loan. Government-backed programs such as FHA and VA loans offer lower down payments, as well as loans for first-time home buyers who receive special assistance.

Borrowers must:

  • Be aged 18 or more.
  • Be U.S. citizens or permanent residents.
  • Have good credit for a conventional loan, or fair credit for some government-backed loans.

Repayment Terms

New American doesn’t reveal any rates on its website. To find out what rate you prequalify for, borrowers may request a rate online or speak to a loan agent in person, by phone, or by email.

Loan lengths vary from 15-30 years for fixed-rate loans, to 5-10 years for adjustable-rate mortgages.

Help & Support

The Better Business Bureau gives New American Funding an A+ rating for the overwhelmingly positive feedback it has received from customers.

Loan agents can be contacted by the following methods:

  • Toll-free number
  • Email
  • At any of the 200+ branches in 31 states

Summary

New American Funding offers a full suite of conventional and government-backed mortgages, with extra support for:

  • First-time buyers
  • Minorities
  • Retirees
  • High-net worth buyers.

It started out as a family business and has stayed true to its roots, maintaining its independence and prioritizing a high level of customer service. Customers can apply for and manage their loans online, by phone, or in person, for maximum convenience and flexibility.

Physical Address

Broker Solutions, Inc. DBA New American Funding

14511 Myford Road, Suite 100

Tustin, CA 92780

Sarah Pritzker

Sarah Pritzker is an insurance expert at BestMoney.com, specializing in pet, life, and home insurance. With years of experience covering online consumer products, she leverages her in-depth knowledge to help readers navigate today’s complex financial landscape.

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Trustpilot reviews
See what some customers are saying about New American Funding
Excellent • Reviews 2,197
on
Excellent
90%
Great
3%
Average
0%
Poor
1%
Bad
6%
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Tom T.
3 hours ago
The follow up was amazing
The follow up was amazing. Always there to answer questions! My loan officer was down to earth and really cared about you as a person, just like a friend!
Scott Gudmestad
5 hours ago
The communication from Jess and his…
The communication from Jess and his team was top notch. Jess also took the time with us to explain and ensure we understood the process. As first time home buyers, Jess and his team went above and beyond to make the process as seamless as possible.
Cl
Claudia
6 hours ago
Working with my mortgage loan officer…
Working with my mortgage loan officer was an outstanding experience from start to finish. They were extremely knowledgeable, professional, and always took the time to clearly explain every step of the mortgage process. What stood out most was their responsiveness and attention to detail—no question was ever too small, and I always felt supported and informed. They worked diligently to secure the best possible loan terms for me, kept everything on schedule, and handled challenges efficiently and calmly. Their guidance made what could have been a stressful process feel smooth, organized, and stress-free. I truly appreciate their honesty, transparency, and dedication to my homeownership goals. I would highly recommend them to anyone looking for a reliable, trustworthy, and highly skilled mortgage loan officer. Thank you for making this journey such a positive experience!
Maikel Vega
1 day ago
Rob Padrón was the best
Rob Padrón was an excellent lender throughout our home loan process. He was very knowledgeable, professional, and always quick to respond. He guided us step by step, explained every document clearly, and made sure everything stayed on track until closing. Thanks to his help, the process was smooth and successful. I highly recommend Rob to anyone looking for a reliable mortgage lender.
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