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4,662 Reviews

LoanDepot Review

Compare multiple mortgage loan offers without signing up

Written by
Bestmoney Staff
The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

May 16, 2025

•

2 min

LoanDepot Summary

LoanDepot is the second largest mortgage lender in the US. With an A+ rating from the BBB and the ability to process loan applications both online and in-person in one of their 200+ locations nationwide, it's no surprise that LoanDepot has been a lender of choice for people looking to purchase or refinance their homes over the last decade.

LoanDepot Pros & Cons

Pros

Basic mortgage information is available without a signup
Viewing additional loan types is easy thanks to the simple layout

Cons

Difficult to find mortgage offers without various adjustments
Income statements are required for some loan information
NMLS #174457

Overview

With multiple loan and rate calculators, and a variety of loan types and terms, LoanDepot offers homebuyers a portal to compare mortgage loan offers. You can access basic mortgage loan information without signing up for an account, and it’s easy to update your information and view additional loan offers in a simple and straightforward manner. A variety of loans are available to search, including hard-to-find 10- and 20-year fixed loans.

Loan Features

LoanDepot offers conventional loans as well as FHA, Jumbo, and VA loans for qualifying borrowers in need of assistance. For existing homeowners, LoanDepot offers typical refinance as well as cash-out refinance options.

Unique in its class of lenders, LoanDepot offers a Lifetime Guarantee to borrowers who finance their initial loan through LoanDepot. Qualifying homeowners will be able to process any future refinances without any accompanying fees. The company is also known for its rapid closing times, which is a serious asset if you’re looking to get into your new home as quickly as possible.

Highlights

  • Choose from fixed and adjustable rate mortgage loan offers

  • Mortgage calculators let you crunch numbers and budget

  • Schedule an appointment or chat live with a customer service rep

Loan Terms

You can search for options, including 30-, 20-, 15- and 10-year fixed. You can also search for 10/1, 7/1, 5/1 and 3/1 ARM mortgages. Your results will vary depending on your information, but you can find 10- and 20-year terms.

There is a range of APR offers available. LoanDepot offers as low as 2.95% and as high as 4.056%. The lower APRs were mostly limited to the 5/1 ARM offers. Unfortunately, adjustable rate mortgages aren’t ideal for every home buyer. Interest rates are consistently lower than APRs, sometimes by a wide margin. There are interest rates as low as 2.25% for adjustable rate mortgages and as low as 3.25% for fixed rate mortgages. There is a downside, though. People are only offered these rates with a credit score of 700 or above. As you dip below 700, the rates rise rapidly. If your credit score is around 650, you’re more likely to find rates in the 4% range.

Repayment Terms

You can expect your monthly payments to be about average compared with other lenders. Using the wide range of parameters into the company’s Rate Quote form, you can expect to see numbers that are consistent with a wide range of other lenders. For example, if you lock in a 30-year fixed loan for a $300,000 home and you have a credit score of 690, you can find monthly payments as low as $898 per month. The site also has a handy Mortgage Purchase Calculator that provides further perspective on what you can expect to pay.

So, Should you Borrow with LoanDepot?

LoanDepot offers a range of term options and the ease with which you can review and compare information. You are limited, however, in the number of available options afforded to you, and the company is insistent upon phone correspondence after you move past the rate estimator. Look forward to some additional haggling before you secure your loan.

Physical Address

26642 Towne Centre Drive,

Foothill Ranch, CA 92610

USA

NMLS #174457
Written byBestmoney Staff

The BestMoney editorial team is composed of writers and experts covering a full range of financial services. Our mission is to simplify the process of selecting the right provider for every need, leveraging our extensive industry knowledge to deliver clear, reliable advice.

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Trustpilot reviews
See what some customers are saying about LoanDepot
Great • reviews 4,662
on
Excellent
69%
Great
7%
Average
2%
Poor
2%
Bad
20%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
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GR
George & Judy Reed
2 days ago
Patient and Flexible
We had a nice experience. We were totally new to the the buying process. Marshall made it easy. He was patient and kind at all times.
MF
Michaela Fedoroff
7 days ago
From the very beginning the people that…
From the very beginning the people that I worked with were absolutely fabulous from binning to end. They made sure the whole process went smoothly. I was extremely impressed!! Great job!!!
AJ
AJ
7 days ago
From Lender Transition to Closing in Just 37 Days — An Incredible Team
My experience with loanDepot deserves more than a simple five-star rating because there is a much bigger story behind this closing. I was purchasing a four-unit property using an FHA 203(k) renovation loan, and my financing originally began with another lender. Transitioning lenders in the middle of an active real estate transaction could have caused major delays or even jeopardized the deal. Instead, the loanDepot team stepped in, took ownership, and helped get me across the finish line. We officially pulled the trigger with loanDepot on August 9, and I closed on September 15 - just 37 days from start to finish! August 9 → September 15 → 37 Days → CLOSED! A special thank you to Joshua Davis, David Churchill, Vivien Tolentino, Cyndie Munson, Julie Richard, and Nancy Vu. I also want to recognize everyone in processing, underwriting, closing, renovation lending, and the other departments who worked behind the scenes. I may not know everyone's name, but I absolutely appreciate their contribution. This wasn't an easy transaction. There were underwriting requirements, deadlines, documents, last-minute requests, questions, and plenty of moving pieces. What impressed me most was how the team responded. They communicated, problem-solved, followed up, stayed persistent, and continued looking for ways to move the transaction forward. For me, this wasn't simply another mortgage. This was becoming a property owner and beginning a new chapter in my life. After everything it took to reach the closing table, receiving those keys was a moment I will never forget. Now we move into the next chapter the FHA 203(k) rehabilitation and I'm grateful to still have the loanDepot team helping me navigate the process. 37 days. Closed. Keys in hand. Mission accomplished. Thank you, loanDepot, for helping make this milestone a reality!
MC
Michael Conley
7 days ago
Loan Depot have always been…
Loan Depot have always been professional and courteous this time was no exception. They worked hard to get my loan approved and the whole process for me was simple and painless. I would highly recommend them to anyone seeking a loan. 11 out of 10 stars!
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