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CapCenter Review

Reviews 863

NMLS 67717

CapCenter

Excellent

Reviews 863

Michael Graw

Jan. 27, 2022

2 min read

CapCenter Summary

CapCenter is a mortgage lender founded in 1997. With CapCenter, you pay zero closing costs when buying a home. The lender offers a detailed calculator so you can see how much you’ll save by eliminating closing costs. You can also request a realtor through CapCenter to help you find your new home. CapCenter is accredited with the Better Business Bureau and has an A- rating.

Pros

Pay zero closing costs
Detailed mortgage calculator
BBB accredited

Cons

Only available in MD, VA, NC, SC, and DC

CapCenter at a glance

9.2

Editorial score

Customer Service and Support

Weekday and weekend service hours

8.0

Variety of Loan Types

Purchase, refinance, FHA, VA, Jumbo

10.0

Variety of Products

10, 15, 20, 30-years

10.0

Online Experience

Access to learning materials and rates

10.0

Geographical Availability

Licensed in 5 states

8.0

Overview

CapCenter is a unique mortgage lender that offers mortgages with zero closing costs. This can save you between 1 and 3% on the cost of your mortgage when you close on a new home. CapCenter charges slightly higher interest rates than competitors, but you can use the lender’s calculators to see how much money you will save by eliminating closing costs.

CapCenter offers a wide range of mortgages, including conventional, jumbo, FHA, and VA loans. The lender also offers mortgage refinancing. You can choose a 10, 15, 20, or 30-year repayment period, and you can qualify for a mortgage with a down payment as low as 3%.

One thing to note is that CapCenter is only available in four states and DC at this time – Virginia, North Carolina, and South Carolina, Maryland – and the District of Columbia

Suitable For?

CapCenter is right for homebuyers who want to eliminate closing costs. Most mortgage lenders typically charge closing costs ranging from 1 to 3% of the value of your mortgage, which can be thousands of dollars. CapCenter does not charge these fees and doesn’t subtract them from your mortgage principal.

Instead, it charges slightly higher-than-average interest rates. Depending on the length of your mortgage and the interest rate you qualify for, you could end up saving money by paying no closing costs but a higher interest rate. CapCenter offers a detailed mortgage calculator to help you determine how much you can save.

Types of Loans/Products

CapCenter offers a variety of loans, including conventional and jumbo mortgages, FHA and VA mortgages, and mortgage refinance loans. All loan types come with zero closing costs.

Minimum 620 credit score
Conventional mortgage rates from 2.280% APR
Minimum 3% down payment
Zero closing costs
10 to 30-year terms available

The Application Process

You can apply for a mortgage with CapCenter online. You don’t need to submit personal information to get a quote, and you can complete the online application in less than five minutes. You will need to provide information about your income, current properties, and any outstanding debt.

Once you’ve applied, a loan officer will get in touch by phone to complete your mortgage request. CapCenter typically goes from application to closing in a few weeks. Note that once your mortgage has closed, you will be directed to a third-party servicer to make payments.

Repayment Terms

CapCenter offers conventional loans and mortgage refinance loans with 10, 15, 20, or 30-year terms. FHA and VA loans are available in 15 and 30-year terms.

Help & Support

CapCenter loan officers are available by phone, email, and live chat from 8 AM to 5:30 PM (ET) Monday to Friday.

Phone: (800) 968-5844

Email: customerservice@capcenter.com

Summary

CapCenter offers zero-closing-cost mortgages in Virginia, North Carolina, South Carolina, Maryland, and The District of Columbia. The lender offers a detailed mortgage calculator so you can see how much you’ll save compared to other lenders, and you can apply online. Conventional mortgages are available with 10 to 30-year terms.

FAQ

Will applying for a mortgage impact my credit?

CapCenter runs a hard credit check after you apply for a mortgage, so it will impact your credit score. You can get a quote without a credit check.

Does Cap Center service my mortgage?

CapCenter creates mortgages and then sells them to a third-party servicer. You may make your first payment to CapCenter, but all other payments will be made to the third-party servicer.

Can I close remotely?

Yes. In most areas, CapCenter can send a notary for remote closings.

Can Cap Center help me find a home?

CapCenter has a team of real estate agents that you can use when looking for a new home.

Physical Address

CapCenter has offices in Virginia Beach, VA, McLean, VA, Cary, NC, Charlotte, NC, and Greenville, SC. Their headquarters are located just outside of Richmond, VA – 4510 Cox Rd #402, Glen Allen, VA 23060

Written by

Michael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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Trustpilot reviews

See what some customers are saying about CapCenter

Excellent

•

Reviews 863

Excellent

90%

Great

Average

Bad

murata kartye

2 months ago

very helpfull

very helpfull, thank you

irvin davis

2 months ago

Great choice and money saving

Easy procedure of home selling.

c. silva

2 months ago

My wife and I enjoyed working with CapCenter…

My wife and I enjoyed working with CapCenter online, through the online portal, or phone calls. Everyone was polite with how sometimes they had to explain things to me a few times because of the way of my war disabilities. I am glad I can give you five stars, and we are already referring CapCenter to our friends and anyone who wants to buy a house (I would say our enemies, but we don't have any...).

clara

2 months ago

Attentive and caring

Thanks, Amanda + her CapCenter team! You took care of our insurance needs and looked for competitive rates. Best insurance consultant + company by far—honest, friendly, and trustworthy. We appreciate your hard work. Highly recommend!

majid raja

2 months ago

CapCenter❤️ best Realty company around

CapCenter❤️ best Realty company around CapCenter saved me so much money and yet just as good as any realty company. Our realtor Warner cared so much about us and the outcome as the sellers were very difficult. He was always available through all the ups and downs. All of the team there are top notch and cared for us. Thank you to everyone that helped us.

patricia

2 months ago

CapCenter best Realty company around

CapCenter saved me so much money and yet just as good as any realty company. Our realtor Warner cared so much about us and the outcome as the sellers were very difficult. He was always available through all the ups and downs. All of the team there are top notch and cared for us. Thank you to everyone that helped us.

john w.

3 months ago

One of the most effective and efficient…

One of the most effective and efficient team I have ever worked. A well oiled machine run by a team of business professionals. They make this business seamless and pain free. Would recommend them all of my friends and family. Big Shout out to Mr. Brian Shelton (Realtor) and Ms. Natalie Murray Senior Loan Consultant! Great job Team CapCenter!

natalie

3 months ago

Jasmine was great and easy to work…

Jasmine was great and easy to work with. She answered every question I had and made sue to keep me updated along the way.

andrew

3 months ago

Excellent Service. Helpful and Responsive

I had an excellent experience with Cap Center. I refinanced my mortgage through them back in 2021 and recently they helped me get a new landlord insurance policy. Amanda was very helpful and responsive throughout the entire process. With her help, I was able to save a couple hundred off my existing insurance policy. Thank you Amanda!

duane cooper

3 months ago

Great group of people at CapCenter

Great group of people at CapCenter. Overall a good experience from start ot finish.

jay johnson

3 months ago

Stephanie Lopez was the best realtor I…

Stephanie Lopez was the best realtor I ever experienced! She was very professional and helpful! I honestly could not believe how much her experience brought to the table, since I am a experienced investor I thought I knew it all and she proved me wrong!

patrick gann

3 months ago

Jasmine was the contact that supported…

Jasmine was the contact that supported my family in every issue that arose. She was helpful in every way she could be. Respectful, ethical, informed, and timely. Lose her and you lose much.

trevor bumsted

3 months ago

CapCenter got me to the closing table…

CapCenter got me to the closing table on time and efficiently. The staff was helpful and supportive. The team they have there is exceptional and quite knowledgeable. I enjoyed my experience and would recommend to a friend.

jeremy

3 months ago

We have had a great experience working…

We have had a great experience working with Capcenter and recommend the company highly. Doing the refi two years ago was seamless and we find their insurance division to be incredibly helpful as well and are so glad we decided to allow them to help with our insurance needs. Amanda Patterson has been so helpful with helping up to change our homeowners insurance this summer. She is so personable and communicative as we’ve been asking questions and trying to find the best deal.

david bane

3 months ago

Great experience. Saved money.

Professional, responsive and easy to work with. Saved lots of money on Closing costs. Would use again.

gary posey

4 months ago

CapCenter Delivers

Professional service every step of the process resulted in closing with no issues on time.

angela velazquez

4 months ago

Cap Center was wonderful to work with…

Cap Center was wonderful to work with in all aspects of the buying and financing process. All of the staff I encountered from my realtor to the lending staff were professional and supportive!

emily harrison

4 months ago

Highly Recommend James Anderson

James Anderson was terrific! He was on top of everything. He took the time and answered all our questions, gave us great advise and all in all it was just a wonderful experience working with him.

henry ward

5 months ago

I recommend

I would like to express my deep gratitude and positive feedback about the work of the CapCenter real estate agency. The whole process of cooperation with this agency was flawless, from the first contact to the successful transaction. The agency staff showed high professionalism and deep knowledge in the field of real estate. They perfectly understood my needs and were ready to answer all my questions. Thanks to their expertise and guidance, I was able to make informed decisions and find the perfect home that fully meets my expectations. In addition, the real estate agency CapCenter provided me with an excellent selection of options to view, which allowed me to appreciate the diversity of the real estate market. The agents were proactive and attentive to my wishes, which made the process of finding a property more efficient and enjoyable. Finally, the execution of all necessary documents and support of the transaction went smoothly and without problems. CapCenter showed a high level of organization and professionalism, which created trust and confidence in the deal. I wholeheartedly recommend CapCenter to anyone looking for a reliable and experienced real estate partner. Their team exhibits a high level of professionalism, cares about the needs of the client and strives to achieve positive results. Thanks to CapCenter, I found my ideal home and received top quality service throughout the process. Thank you

jeff trollinger

5 months ago

The folks we worked with were great

The folks we worked with were great. The kept in regular contact with us and we never wondered what was happening. Everything went smoothly and it was a painless process that happened just as it was explained.

thomas rimington

5 months ago

Very thorough and Professional

Great communications and follow up by the entire team.

juan wats

7 months ago

Cap Center denied me but 4 other lenders approved me

4 other lenders approved me for mortgages ranging from $460k - $500k. Cap Center denied me because of disputes and delinquencies from 2021. I disputed a credit card company because I have never had a credit card with them. I disputed my 1 delinquency because it said I was 60 days late, in which I wasn't. All of the disputes and delinquencies are from 2021. I have a 690 credit score, I make over $200k a year, I have about $15k saved up and I have assets and I have $0 in debt, literally $0. No credit card debt, no student loans, nothing. Cap Center mortgage rep said they use an automated underwriting system so there is nothing he can do, but if it were manual, someone may be able to look at it. I called their number for their Tysons, VA location and someone that I spoke with named Megan said she would send my file to a manager for review. I am giving Cap Center 1 star because every other lender approved me but they didn't. Veterans United, Navy Federal, the in house lender for my new build (Ryan Homes), and Swift Home Loans all approved me for $460k - $500k. Very shameful that Cap Center didn't approve me and it has me wondering if it were for other reasons. They get the other star because they are the best option out of the other 4 that I've spoken with. I am using my VA Loan. The highest mortgage for a $445k house would have been $2800 at 6.25% and closing costs of $6400. Lowest mortgage would have been $2500 at 5.50% and $15k in closing costs. With my in home lender for Ryan Homes, I would have to pay $15k in closing costs with a $3200 mortgage. In my opinion, Cap Center has the best numbers. Customer service is good too.

liz walker

8 months ago

Great experience!

The whole process was very organized and each step was broken down so it was easy to understand. All the loan consultants were friendly, knowledgeable and very personable.

satisfiedcustomer

9 months ago

Full Service Company!

Every person I came in contact with was just fabulous. Everyone took the time to explain things and make sure I understood what was happening, and they all were quick in responses to any questions. I worked with CapCenter for all parts of the process--realty and mortgage--and highly recommend both sides of the company. They were truly a full service company doing all the research and helping me make the best financial decisions. Highly recommend CapCenter!

customer

9 months ago

The process of both buying and selling…

The process of both buying and selling was very easy and low stress. Everyone who I worked with through CapCenter was always helpful and friendly.

jeremiah

9 months ago

True blessing

This has been a dream come true. The experience has been awesome cap center made it simple. I appreciate all the hard work that was put into me being able to buy a home. From the lender to the agent. Has been nothing but a blessing. Thank you very much.

mcclain

10 months ago

This is our third business interaction…

This is our third business interaction with CapCenter. We couldn’t be happier with the attention to detail, communication and service from the CapCenter team. This was by far our most complicated scenario and the team still overcame some challenges to help us complete a 2nd home purchase.

mindy denney

10 months ago

The Capstone team was helpful and…

The Capstone team was helpful and patient during this process of purchasing a home. The team communicated well and always willing to answer questions. Overall I found this to be a great experience.

nanc

10 months ago

Tyler Ruger w/ CapCenter is an…

Tyler Ruger w/ CapCenter is an excellent realtor!! From the day I listed to the day I closed Tyler was there. It wasn’t the easiest buyers to deal w/ & Tyler made it much better. He has incredible follow up, professionalism, knowledge, patience, & determination to do what was in my best interest! I listed on Oct. 4th & we closed on Nov. 7th. CapCenter was also very easy to work with. Whether you’re buying or selling, I highly recommend Tyler & CapCenter!

kathryn shyu

10 months ago

The best

We have been using the CapCenter for multiple times. They are truely effecient and honest for the process. They also have realtors to assist for the buying/ selling process, which help us a lot.

richard s.

10 months ago

The entire CapCenter Team

The entire CapCenter Team, including the real estate agent enabling my search for a new home, the loan consultant who got me the best rate possible for me and concisely explained my loan terms, the insurance consultant who combined my auto and home insurance to get me a better rate, and the closing agent who walked me through the closing process, were extremely helpful, answered any questions I had, and were easy to work with. They all made my first home buying experience better and easier than I thought it would be.

daryl davis

a year ago

Excellent Experience from Start to Finish !!!!!

CapCenter made our home buying experience as simple and easy as can be. They were in constant contact with us; keeping us informed every step of the way. We had the greatest agent on this planet and he treated us as if we were his only clients. We were so impressed with the overall service from CapCenter that we use them to sell our home. We would highly recommend CapCenter to anyone.

william m.

a year ago

This company is great they went all out…

This company is great they went all out to help us with this Refinancing the long work was wonderful and the Associate was just great

david

a year ago

I called to get info about possible…

I called to get info about possible changing car insurance companies. Absolutely the Worst. Please don’t waste your time! Horrible customer service.

waqar khan

a year ago

Great Service

kenneth holley

a year ago

Natalie has been exceptionally gifted…

Natalie has been exceptionally gifted in her helping me with my loan. She works with me as I am selling my home to purchase a new home and finance me the mortgage we need

tracy b.

a year ago

Andy Latham is my Mortgage Hero

Andy Latham is my Mortgage Hero! He took the steps to ensure ML fixed a typo on their part, got my money refunded, and he made sure they provided the documentation explaining the typo so I could close on time before incurring extra fees! Carla Bryson was phenomenal as well and I am going to be coming back to her for closing and other legal services in the future. Overall... I am completely satisfied with my experience and will be returning to Cap Center in the future.

durrell d.

a year ago

Great staff overall top to bottom…

Great staff overall top to bottom helpful from A to Z i recommend Nicholas Thurman as your realtor and Nicholas smith as your loan consultant between then two they will get you right

norma k.

a year ago

This was a very easy and quick process

This was a very easy and quick process. Wished the interest rate was a little less .

zachary h.

a year ago

Awesome 2nd experience

Awesome 2nd experience. Everything moved quick and smooth from application to close.

jeff brown

a year ago

I want to shout out LOUD for the…

I want to shout out LOUD for the Excellent Service that my Buyers received from Cesar Fuentes who originated their loan as well as Alex on coordinating the closing to Meghan who did the closing ! I am EXTREMELY pleased with the service especially Cesar ! He kept me and my clients up to date and made things as smooth as silk---I have been selling real estate for 35 years and this was one of the smoothest sales I have had. I would recommend these 3 individuals 100 % Thanks so much once again and I look forward to doing business with you 3 very soon ! Jeff Brown RE/MAX Commonwealth

bruce h.

a year ago

Capcenter Experience

Overall a wonderful experience with Capcenter. Everyone we met was fantastic!

maria h.

a year ago

Professionalism

Professionalism. Excellent Customer Service - Andy your were wonderful. Great Deal. Overall a smooth and great experience. Very satisfied with the outcome

joshua h.

a year ago

Stress free home buying

The Cap center team the we worked with made the home buying experience so easy and stress free! I would highly recommend them to anyone looking to buy a home!

chris patricola

a year ago

Realtor from Charleston

Realtor from Charleston, SC and I wanted to leave a 5 Star review for Callie Ruane of the Greenville office. As many transactions proceed, there are ups and downs - but we had quite the roller coaster ride. Callie was always available, and "partnered" with my buyers, guiding them through every step. Cannot be happier with the support and experience.

thomas l.

a year ago

Entire process was first class from…

Entire process was first class from start to finish!

jose h.

a year ago

This company is the true deal

This company is the true deal! Very professional and outstanding staff. That worked like a well oiled machine. I will definitely refer any one that approaches me that’s in need of a loan!!!

shirish s.

a year ago

NOBODY PERFECT

demond m.

a year ago

I am so happy we had the opportunity to…

I am so happy we had the opportunity to work with you guys and all the good work that you guys

pam pannozzo

a year ago

This company is a fraud

This company is a fraud. I was approved for a refinance loan in April 2022, so that I could pull money out of my 100% paid-for house and buy a new one. My loan officer Brett out of Greenville, SC was great, although the "Zero Closing Costs" advertised was actually $1850. In July, ONE WEEK before the loan closing and when I was under contract to buy another house with the cash from the refinance just TWO WEEKS later, Brett was gone and Casey from a Virginia office glibly called to let me know Cap Center was backing out--l eaving me completely stranded without the cash I am under contact to produce for the new home purchase. These people have no integrity, lied and did not uphold Cap Center's assertions to me for THREE MONTHS that my refinance was approved and going through. See you in court Cap Center.

joey moore

a year ago

My experience with capcenter was great overall.

My experience with capcenter was great except the Loan finance person Helen Mize was not the friendliest or the most professional person that I have met but all the other people there were absolutely corteous and friendly. The VA appraiser did a lazy job of correctly appraising the property but other than that it went perfect.

hao t.

a year ago

Excellent service with great rate and…

Excellent service with great rate and closing cost.

anita s.

a year ago

Easy and Efficient

I am amazed at how easy and efficient this process was. I was with Rocket Mortgage and LoanDepot before this and was aghast at their tortuous loan process. CapCenter was ten times faster and all of their associates were smart, capable and responsive. They also offer insurance brokering services which saved me money on my homeowners insurance. Highly recommend them!

william burgess

a year ago

The paper work was a little confusing

mitzi l.

a year ago

We have used Cap Center several times…

We have used Cap Center several times now for either a purchase of a home or refinancing. The people that work there are very pleasant and responsive. The on-line process is very stream lined and makes for a great user experience. I would highly recommend!

robert v.

a year ago

Very positive experience

I had a very positive experience and would highly recommend Alex Pollard and Emily Smith. Plan on using them again for future closings.

jason j.

a year ago

CapCenter is simply

CapCenter is simply, The Best!

brian

a year ago

great service

great service, very responsive, cooperative staff

jacquelyn b.

a year ago

Thorough

A well oiled machine. Great communication, always accessible, efficient, courteous, knowledgeable

tanya k.

a year ago

Hands down fantastic!

Hands down, the best refi experience EVER!! Will gladly refer anyone we know to you going forward! Everyone was amazing and knew how to get things done. No delays, no back and forth. No hoops to jump through. Expectations were clear, timelines were clear and sent on a regular basis. Not one complaint!!

elizabeth m.

a year ago

Meador Refi 9112 Warren

We were pleased with the service from Jay Johnson and Spencer Battle. They both were good communicators and addressed our questions. The investment property fee was higher than we would have liked. Closing was very handled smoothly.

joan c.

a year ago

30 days from offer to closing

Smooth process from offer acceptance to closing. Everyone was willing to answer questions and work with me through entire process.

adrian macdonald

a year ago

Everyone in the CapCenter team very…

Everyone in the CapCenter team very helpful and answered all my questions promptly, quickly and explained everything thoroughly and very concisely. They were a pleasure to work with given I was a first time (on my own) house buyer.

thomas p

a year ago

This is my fourth refinancing with Cap Center

This is my fourth refinancing with Cap Center over 20 years. I still highly recommend them. There have never been any closing costs, just the temporary funding of the escrow account until it is refunded by your previous mortgage company. The customer service and communications outreach is excellent. An the company keeps up with technology. This latest closing was done online from the comfort of my own home. It was easy and went very well. I highly recommend Cap Center for refinancing your home.

lisa m.

a year ago

On time closing

Very professional I was able to close on time thanks to the manager

bryan d.

a year ago

Great Closing Experience

Great closing experience! Callie, Brett and Bo were fantastic to work with throughout the entire closing process.

john s.

a year ago

Radio ads

I heard all the radio ads and was skeptical. My 1st choice dropped the ball so I tried CapCenter and I wish I had done it sooner! Believe the ads. Smooth, fast and easy! Thx CapCenter!

wade

a year ago

Happy CapCenter Clients

CapCenter handled our refinance in a professional, thorough and expert way in which they kept us completely informed of every aspect in the process. We would most certainly use them in the future.

seth p.

2 years ago

Straight forward

Straight forward, always a phone call away and very responsive to texts and emails as well. Ethan Oates made my refinance a simple process.

alfred a.

2 years ago

The most pleasant mortgage experience…

The most pleasant mortgage experience I've ever had. We went from application to closing in 27 days. Their system was easy to use and everyone we dealt with was pleasant, responsive,and professional. There was some redundancy in their request for information, but a small price to pay for the overall ease of the process. I would definitely use them again.

marion p.

2 years ago

The process was easy and…

The process was easy and straightforward. All employees were professional and answered any questions.

barbara h.

2 years ago

Fantastic to work with!!!

john w.

2 years ago

The Best Real Estate Group Available!

The best knowledgeable, helpful and smart group of real estate professionals available. Timely and on point. They made my transaction so easy and understandable. It was quick and no nonsense. Would reccommend CAPCENTER to all of my family and friends. Outstanding job! 5 Stars!

lori b.

2 years ago

I love going through cap center when…

I love going through cap center when refinancing. I have used them 3 times now. It’s a smooth process and great representatives from beginning to end. It saves a lot of money going through cap center .. I highly recommend them!!

john f.

2 years ago

Great process

james s.

2 years ago

Well prepared

Well prepared, knowledgeable representatives, Communicated throughout process.

nicholaos f.

2 years ago

Overall Outstanding Service!!

sidney t.

2 years ago

The Cap Center team handled our case well.

The Cap Center team handled our case quite well. There were times where we were told what items were needed for closing, which later changed. Additional items were requested after we thought all had been submitted. Due to beyond-control- situations, we wondered if we would close on time. The closing was complete the day scheduled. Cap Center kept on-top-of our case and we got it done. We are likely to use Cap Center in the future.

pamela b.

2 years ago

Great experience!

david s.

2 years ago

The easiest mortgage/re-fi process I…

The easiest mortgage/re-fi process I have ever done. And, by far, the best value!

harry t.

2 years ago

Simple

Simple, easy and efficient process.

daniel r.

2 years ago

Good job

Great experience

kimberly hubbard

2 years ago

This is the worst company I have ever…

This is the worst company I have ever dealt with in my life of 55 years. I went from consolidating debt (one credit card) and cashing out equity for home repairs. Started with 25000.00 debt consolidation and 25000.00 cash at closing to owing THEM 640.00 and paying off One credit card (the only one I had) This was a period of 5 months I have lived in my house for 22 years. I work two jobs at which I been employed first job 19 years second job 6 years. I have never missed a payment or been late for any payment in my 55 years. They continually ask week after week after week for pay stubs w2s employment verification etc etc etc. I rather make a deal with the devil than too deal with this company. Buyer BEWARE YOU GET WHAT YOU PAY FOR!!!!!!!!!!!!!!

edith w.

2 years ago

Simple and smooth

The staff at CapCenter was respectful and willing to take the time to help me with any questions I had. They did guide me through the process with patience and understanding. They made sure that I had all necessary document's needed..Andy was a huge help in helping me figure out a few things .... they guided me through each step to make sure the closing was smooth and no surprisees at the end....which it was.

jonathan s.

2 years ago

Really great job

twanda cox

2 years ago

CapCenter…is the one…#1

CapCenter…is the one…#1! My husband and I were thoroughly impressed with Taylor, Alex, and Josh. Their levels of expertise made the transaction of our new home seamless and smooth. They were excellent communicators in assisting us getting aligned per the criteria for approval. My first purchase and definitely a surreal moment. The process went so smooth I’d admit I got anxious at times…”are we really moving”. CapCenter will not put you through loop holes and leave you hanging. CapCenter offers excellent friendly professionals knowledgeable in their craft to team up and work on your behalf. This is definitely a lender you can rest to sure you’re in good hands. Give them what they need, lay back, and enjoy the ride to your new home. Thank You

bradford c.

2 years ago

Great rate

Great rate, excellent customer service, zero closing cost as expected! Can't wait until rates drop so we can do it again. Would recommend Cap Center to everyone.

kenneth holley

2 years ago

CapCenter made my experience very…

CapCenter made my experience very personal and grand. They made me feel as if my purchase matter and the no closing cost help and they even explained that process to me. Very great company to work with

kathy w.

2 years ago

Great experience!

This was the easiest loan I have ever completed. They were very through, kept me update throughout the entire process, and the closing agent was very knowledgeable.

linda p.

2 years ago

2nd time using CapCenter

2nd time using CapCenter. Great customer service. Knowledgeable. Easiest online system I have ever used. Quick response to questions and easily available human being! No “press1, 2, 3, etc. Would recommend whether you are first time home buyer or refinancing.

christine b.

2 years ago

Everyone was amazing from beginning to…

Everyone was amazing from beginning to end! I highly recommend anyone to reach out to CapCenter first!

george c.

2 years ago

Working with CapCenter was a positive experience for me

From first contact to closing the entire CapCenter Team is staffed with professionals who make mortgage refinancing a breeze. Much of my refinancing process was completed online with a few team members walking me through each step and answering all of my questions. I was so impressed with the CapCenter operation that I talked my daughter and son-in-law into refinancing with them too. I can not be more pleased with my interactions with CapCenter. And to answer your questions: no, I don’t work for CapCenter and no, they did not pay me for this positive review. :)

william l.

2 years ago

The process was quick and easy and…

The process was quick and easy and closed on time

crystal

2 years ago

The refinance process was seamless

The refinance process was seamless. My client advisor, Steven Poole, was great. He walked me through the process and explained everything thoroughly. Anytime I had a question, he would respond immediately. Everything went so smoothly, I thought for sure there might be a catch to the no closing costs, but I was wrong. I really did save a lot of money. Everyone that I spoke with throughout the refinance process was equally as great. CapCenter even sent someone from the lawyer's office to my house to complete the closing paperwork in the evening, so I didn't have to take time off from my job. I would recommend this company over and over again.

sherry s.

2 years ago

Easy, convenient and saves you closing costs!

Easy, efficient, great communication and no closing costs!

randon spence

2 years ago

Our refi went smoothly and in a timely…

Our refi went smoothly and in a timely manner. From start to finish communication was great! Thanks so much for Brian and Tyler for all their hard work! Closing was a breeze with a quick walk into Cap center being seated signing and your out! It was awesome. Definitely would choose again. I did deduct 1 star only bc they do not set up your auto payments. They sell your loan and so you have to wait to hear from them who to send your mortgage payment to and then set up auto if you would like. And if you dont hear from them then you send payment to capcenter on due date. To me it leaves me a little anxious bc I like to do biweekly payments Auto from my checking so I dont have to worry about remembering. To others that might not both them. Good Luck!

marie l.

2 years ago

The entire team worked fantastic…

The entire team worked fantastic together from pre-approval letter to the closing day. I could not be happier with how easy the entire process was. I highly recommend CapCenter for all your house buying or refinance needs.

dennis s.

2 years ago

Best refinancing experience of my life

Best refinancing experience of my life. The cap center team was outstanding not only did I save money but it was a pleasure dealing with everyone. Thanks cap center

stevie overton

2 years ago

Smooth professional transaction

Smooth professional transaction. I would recommend their services.

stuart l.

2 years ago

Family Affair

It was an easy choice for us after two members of my family used CapCenter for their mortgage.The experience was 100% positive.

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