The listings featured on this site are from companies from which this site receives compensation.
BestMoney logo

CapCenter Review

Reviews 869
CapCenter
CapCenter
Excellent
Reviews 869
Michael Graw
Jan. 27, 2022
2 min read
Michael Graw
CapCenter Summary
CapCenter is a mortgage lender founded in 1997. With CapCenter, you pay zero closing costs when buying a home. The lender offers a detailed calculator so you can see how much you’ll save by eliminating closing costs. You can also request a realtor through CapCenter to help you find your new home. CapCenter is accredited with the Better Business Bureau and has an A- rating.

Pros

  • Pay zero closing costs
  • Detailed mortgage calculator
  • BBB accredited

Cons

  • Only available in MD, VA, NC, SC, and DC

CapCenter at a glance

9.2
Editorial score

Customer Service and Support

Weekday and weekend service hours
8.0

Variety of Loan Types

Purchase, refinance, FHA, VA, Jumbo
10.0

Variety of Products

10, 15, 20, 30-years
10.0

Online Experience

Access to learning materials and rates
10.0

Geographical Availability

Licensed in 5 states
8.0

Overview

CapCenter is a unique mortgage lender that offers mortgages with zero closing costs. This can save you between 1 and 3% on the cost of your mortgage when you close on a new home. CapCenter charges slightly higher interest rates than competitors, but you can use the lender’s calculators to see how much money you will save by eliminating closing costs.

CapCenter offers a wide range of mortgages, including conventional, jumbo, FHA, and VA loans. The lender also offers mortgage refinancing. You can choose a 10, 15, 20, or 30-year repayment period, and you can qualify for a mortgage with a down payment as low as 3%.

One thing to note is that CapCenter is only available in four states and DC at this time – Virginia, North Carolina, and South Carolina, Maryland – and the District of Columbia

Suitable For?

CapCenter is right for homebuyers who want to eliminate closing costs. Most mortgage lenders typically charge closing costs ranging from 1 to 3% of the value of your mortgage, which can be thousands of dollars. CapCenter does not charge these fees and doesn’t subtract them from your mortgage principal.

Instead, it charges slightly higher-than-average interest rates. Depending on the length of your mortgage and the interest rate you qualify for, you could end up saving money by paying no closing costs but a higher interest rate. CapCenter offers a detailed mortgage calculator to help you determine how much you can save.

Types of Loans/Products

CapCenter offers a variety of loans, including conventional and jumbo mortgages, FHA and VA mortgages, and mortgage refinance loans. All loan types come with zero closing costs.

  • Minimum 620 credit score
  • Conventional mortgage rates from 2.280% APR
  • Minimum 3% down payment
  • Zero closing costs
  • 10 to 30-year terms available

The Application Process

You can apply for a mortgage with CapCenter online. You don’t need to submit personal information to get a quote, and you can complete the online application in less than five minutes. You will need to provide information about your income, current properties, and any outstanding debt.

Once you’ve applied, a loan officer will get in touch by phone to complete your mortgage request. CapCenter typically goes from application to closing in a few weeks. Note that once your mortgage has closed, you will be directed to a third-party servicer to make payments.

Repayment Terms

CapCenter offers conventional loans and mortgage refinance loans with 10, 15, 20, or 30-year terms. FHA and VA loans are available in 15 and 30-year terms. 

Help & Support

CapCenter loan officers are available by phone, email, and live chat from 8 AM to 5:30 PM (ET) Monday to Friday. 

Phone: (800) 968-5844

Email: customerservice@capcenter.com

Summary

CapCenter offers zero-closing-cost mortgages in Virginia, North Carolina, South Carolina, Maryland, and The District of Columbia. The lender offers a detailed mortgage calculator so you can see how much you’ll save compared to other lenders, and you can apply online. Conventional mortgages are available with 10 to 30-year terms.

FAQ

Will applying for a mortgage impact my credit?

CapCenter runs a hard credit check after you apply for a mortgage, so it will impact your credit score. You can get a quote without a credit check.

Does Cap Center service my mortgage?

CapCenter creates mortgages and then sells them to a third-party servicer. You may make your first payment to CapCenter, but all other payments will be made to the third-party servicer.

Can I close remotely?

Yes. In most areas, CapCenter can send a notary for remote closings. 

Can Cap Center help me find a home?

CapCenter has a team of real estate agents that you can use when looking for a new home.

Physical Address 

CapCenter has offices in Virginia Beach, VA, McLean, VA, Cary, NC, Charlotte, NC, and Greenville, SC. Their headquarters are located just outside of Richmond, VA – 4510 Cox Rd #402, Glen Allen, VA 23060

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

Must Reads

Is A 15-Year Mortgage Right for You?
Mar. 04, 2024
How to Choose a Mortgage Lender for a First-Time Home Buyer
Mar. 04, 2024
Read all articles
Trustpilot reviews
See what some customers are saying about CapCenter
Excellent • Reviews 869
on
Excellent
90%
Great
6%
Average
1%
Poor
0%
Bad
2%
We upload 100 to 400 Trustpilot reviews to our website daily, displaying them by default from "best" to "worst". You have the option to adjust the sorting criteria. If you wish to see all reviews, you can visit Trustpilot's website here.
Sort by
Lindsay Wright
1 week ago
Everyone was polite
Everyone was polite. Great work. I am glad I can give you five stars.
Alyssa Nicholas
2 weeks ago
Great work ethic amazing with answering…
Great work ethic amazing with answering questions and good support
AM
Ana Monaco
3 months ago
Stefany very good
Very good 😘😘😘🙏🙏❤️👍👍👍
Gerion Asakaze
3 months ago
Excellent interection with the managers
The good company with a years of experience. I'm in love with how the management works.
AH
Andrew Hardiman
4 months ago
Very easy to deal with
Very easy to deal with. Very pleased and will return for refinancing.
1
2
3
...
20