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Achieve Home Loans Review

Reviews 72
Achieve Loans
NMLS #1810501
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Achieve Loans
Achieve Loans
Excellent
Reviews 72
Kale Havervold
Sep. 04, 2023
2 min read
Kale Havervold
Achieve Loans Summary
Achieve provides home equity lines of credit (HELOCs) that homeowners can use for a variety of different purposes. The company works with people across the credit spectrum, and applying online is fast and easy. Not only that, but you can get funds quickly. While most HELOCs are variable, Achieve offers fixed-rate HELOCs. This provides better clarity regarding payments, and ensures there are no unexpected payment increases that you can’t handle.

Pros

  • Fast application and funding process
  • Available to those with less-than-perfect credit
  • Fixed rates for peace of mind

Cons

  • Only for homeowners
  • Not available in some states

Achieve Loans at a glance

6.8
Editorial score

Customer Service and Support

Excellent customer service
8.0

Variety of Loan Types

Niche lender
4.0

Variety of Products

Specializes in HELOC
4.0

Online Experience

Good site with valuable resources
10.0

Geographical Availability

Available in most states
8.0

Achieve Loans Achieve Loans Visit Achieve Home Loans

Overview

Achieve has been around for over 10 years and is headquartered in Tempe, Arizona. To date, it has helped members resolve over $16 billion of debt. In addition to debt consolidation, you can use HELOCs to help with large purchases or cover the costs of expenses like renovations, education, or vacations.

Applying only takes a few minutes, and Achieve will work with you even if you don’t have the strongest credit history. Its customer support is excellent and the company website includes blogs and guides to improve your financial knowledge.

Suitable For?

Achieve is best suited for homeowners with fair credit. Many lenders require a high credit score to secure funding, but Achieve is more flexible with who it works with. 

The company is also great if you want to consolidate your debts, as long as they’re over $15,000. Instead of having to make several high-interest payments each month, you can pay off all of your consumer debts with a HELOC. Then you’ll only have a single low-rate payment to worry about.

Types of Loans/Products

Achieve’s HELOCs let you use a portion of your home equity as a revolving credit line for large purchases, streamlining monthly payments, or emergencies.

  • 600 credit score required for debt consolidation, 670 for cash out
  • 10- and 15-year terms
  • Loan-to-value must be 80% or lower

The Application Process

Applying for an Achieve HELOC is quick and easy, and you can do this online.

  1. First, click the “Get Started” button on the Homepage of the website, and select the product you want to apply for.
  2. Choose how much you want to borrow, and what you'll use it for.
  3. Next, enter your personal information, like your name, date of birth, email address, residential address, phone number, and social security number.

Once you submit, you can receive a pre-qualified decision in two minutes or less. If your application is fully approved, you can receive funds in as little as 15 days. You’ll be able to set up an online account where you can access your account and make payments securely.

Rates and Terms

Achieve provides 10- or 15-year terms on its HELOCs. The amount you borrow depends on your loan-to-value and debt-to-income ratio but can range from $15,000 to $150,000.

The interest rate you pay depends on factors like your loan-to-value ratio and overall creditworthiness. You can also get a 0.50% discount on your interest rate if you enroll in automatic payments.

Depending on where you live, you may be responsible for closing fees. These include origination fees (2.5% of the amount borrowed) and underwriting fees ($685). However, these are bundled into the line of credit and spread out over your monthly payments.

Help and Support

If you need assistance, you can contact Achieve over the phone at 844-606-9533 or fill out the online contact form. Operating hours for phone calls are Monday-Friday, 6am-5pm (PT).

The company is willing to answer questions before you apply, during the application process, and throughout your time as a member. The Achieve website also includes a variety of helpful blog posts on topics like coping with financial hardship, getting out of debt, staying on budget, and more.

Summary

If you’re a homeowner who needs some extra cash or you want to consolidate your debt, Achieve HELOCs are a great option to consider. Both applying and getting your funds are quick and easy, and the fixed rate ensures you’ll always know how much your payments will be.

FAQs

What can you do with a HELOC?

You can use a home equity line of credit to consolidate high-interest debt, pay for home renovations, cover education costs, or pay for any other large purchase that comes up.

Is it complicated to get a HELOC with Achieve?

No. The process is clear and straightforward. All you need to do is fill out the application, get approved, and receive your funds. In most cases, there’s no need for a home appraisal.

Is Achieve Home Loans legitimate?

Yes, Achieve is a legitimate company. It has existed for over 10 years and has over a million members. The company also has generally positive reviews on Trustpilot and the Better Business Bureau.

Does a HELOC or home equity loan affect or interfere with an existing mortgage?

No, a home equity loan or HELOC won’t affect your mortgage. There’s no impact on your rates, terms, or mortgage payments. Of course, you should keep your mortgage payment in mind when deciding how much to borrow from the line of credit.

Are HELOCs safe?

While any sort of loan or investment carries some risk, HELOCs are generally safe. They tend to have low interest rates, and you only need to pay interest on and repay what you borrow from the line.

However, if you use a HELOC to pay for purchases you cannot afford, you could risk losing your house if you cannot make the repayments. But as long as you stay within your means, they’re a great and affordable way to access extra cash if you need it.

How is a HELOC different from a home equity loan?

Both use your home equity to provide the funds you need, but they do it differently. HELOCs give you a line of credit you can borrow from and pay back as you need. A home equity loan is a lump sum that you receive upfront, and pay back over the term of the loan (plus interest).

Physical Address

Achieve Loans, 2114 S Freedom Way, Tempe, AZ, 85281-6230

Achieve Loans Achieve Loans Visit Achieve Home Loans

Methodology

This review was created with information from the Achieve Home Loans website.

Kale Havervold
Written by
Kale Havervold
Kale Haverold is a freelance writer with over 5 years of experience crafting articles about credit cards, loans, debt, and a raft of other personal finance topics. His work has been featured on Top10.com, BestMoney, Yahoo, Hardbacon, and Loans Canada. Kale’s easy-to-digest, research-driven articles stem from his passion to share knowledge that helps readers make informed financial decisions.

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Trustpilot reviews
See what some customers are saying about Achieve Loans
Achieve Loans
Excellent
Reviews 72
on
Excellent
78%
Great
6%
Average
1%
Bad
15%
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mark olson
4 days ago
Excellent experience
Excellent experience! Fast friendly. Chris Figueroa worked great with me and was very prompt on everything. Glad I chose Achieve!
D
dane calma
8 days ago
Helpful and Professional
Quick and easy process from beginning to end. Everyone I had contact with was very professional and helpful.
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robyn anderson
8 days ago
Dylan Lantz made my experience seamless…
Dylan Lantz made my experience seamless and painless. He was timely, professional, and highly informative. I would recommend using achieve for your lending needs, and I hope you get to work work Dylan because he is great!
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laurie baker
13 days ago
Excellent Company
The whole process from beginning to end was very easy. The people we dealt with were informative and knowledgeable. Any questions we had were answered quickly which made everything go so smoothly. I would totally recommend Achieve for any type of financial needs.
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michelle sullivan
17 days ago
Ease of application and clear needs
Ease of application and clear needs, easy to work with, quick process
j
jeanette stein
23 days ago
Wow! Great experience
Wow! This process from start to finish was so fast, my head is still spinning. Great people to deal with, not one hiccup. Thank you Achieve!
F
frank
24 days ago
The process was seamless
The process was seamless. For the initial response to the collection of information all the facts were presented and their docusign process had closing moving fast and painless. Money was quick to the accounts
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braulio rios
24 days ago
The were so helpful from the start to…
The were so helpful from the start to the end. The always answer my calls , thank you .
S
susan langston
a month ago
I would not recommend anyone to use…
I would not recommend anyone to use Achieve Loans. I thought everything was going okay until they funded the loan. I had to get my lawyer involved. Once my lawyer was involved, everything was corrected after a few days. My contact Dylan obviously needs more training in handling these matters.
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steven vialuch
a month ago
Archive was great at helping me all the way from start to end.
All the people along the way fo the process was great to work with. The first person that I spoke to, Anthony, was great at explaining what HELOC was and meant. I was going to go through my bank, I talked to them first and the information they told me was confusing. Anthony was great at, in a since, he told me in simpler terms so I understood what he was telling me. Great people from start to finish. Thank you....
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freddie rivera-matias
a month ago
This was really quick
This was really quick. This is what I like the most. They respond and follow up very well.
K
kristi coiner
a month ago
Excellent Experience!
The whole process was simple from start to finish and everyone we worked with was responsive and enjoyable to deal with.
G
greg moon
2 months ago
Everyone we spoke to or emailed us…
Everyone we spoke to or emailed us helped us with every question or issue we had. Top notch team, highly recommend to use achieve to help understand your options
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joseph oltman
2 months ago
Big savings
Achieve Loans helped me save a great deal of money each month with my home equity loan. The staff were always there to help when I had a question. I highly recommend Achieve Loans.
T
terri c
2 months ago
HELOC Consolidation Loan
The HELOC process was very smooth and was funded when promised. The debt consolidation will help me tremendously. I highly recommend Achieve Loans!
M
michelle
3 months ago
Horrible customer service
Horrible customer service. I make extra payments when I can and they refuse to apply it or advance the autopay for that month. Reach Financial, Lending Point, Upgrade and Upstart let you make advance payments and move autopay dates. I'm trying to save money on interest but they don't care about you, they just want to continue charging you interest by forcing you to pay on due dates on not earlier. It just goes to show how this is subpar company that can't compete with larger institutions. I can't wait to pay off my loan to never do business with this scammy company again.
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andrew idehen
4 months ago
The finality of the loan process
Follow through of what was agreed upon.
A
adam munsick
4 months ago
SAVE YOUR TIME DONT APPLY UNDERWRITERS ARE SILLY …
This company is a major gimmick I have never dealt with such insane underwriters. I got approved for loan I was requested to upload voided check underwriter didn't accept it ( that's a first) Wow really then they wanted a direct deposit form from bank so uploaded it after I uploaded that I get call request a statement like No why do u feel the need to reject something you asked for. I'm not gonna waste any more time sending nothing else it was nothing wrong with my voided check or direct deposit form those underwriters are a dumb might wanna educate them on the job title they have fire them I never had a voidedcheck get turned lol get a grip
C
cathy williams
4 months ago
Johnny on the spot
They were Johnny on the spot. Always available and very helpful, professional and patient
C
casey d.
4 months ago
Good and Bad
My loan advisor, Whitney Trick, was extremely helpful; however, we discussed adding $11,000 to my loan for a home improvement expense. Whitney advised she would simply have the amount added to the loan. She never added to the loan. Whitney's manager, Jordan Lee, called me and apologized advising they "made a mistake" and the $11,000 failed to be added. Overall, Whitney was very helpful and informative; however, I was counting on her word to add the $11,000 but it never happened.
J
javier taveras
5 months ago
I can say that the whole process was…
I can say that the whole process was very easy and fast. Thanks to the entire team, they are very professional and have patience so I can gather all the papers they need. I give special thanks to Dylan Lantz for being patient and never giving up on me. thank you so much.
J
julien
5 months ago
Great company and team
Great company and team
K
karen phillips
5 months ago
Achieve Loans For Your Financial Needs
Achieve Loans did a great job providing funding quickly. The team there work together to get your financial needs completed. I would highly recommend them.
M
may
5 months ago
Corey Hanson very helpful loan…
Corey Hanson very helpful loan processor and Alexis Miller underwriter Both were very helpful and easy to work with for getting my loan funded and closed quickly.
U
unhappy client
5 months ago
Don’t use this company
Achieve is a company that takes full advantage of consumers in need of a loan due to financial difficulties. This company should be investigated for “additional interest charges”. This company charged me additional interest even after I paid the full amount within my statement period. When I called to ask for assistance the customer service representative made me feel as if I was in no position to question the additional cost. This company should be under investigation and penalty charges should be given to them for falsifying information and charging consumers additional unknown charges. I will post this all over social media
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matthew jervas
5 months ago
Outstanding service from start to finish
I was at my wits end with trying to find a solution to rolling my 20 +payments into 1. I took a shot in the dark with an internet referral to see about a home equity line with Achieve. After multiple denials in the past I assumed the same answer to be given. To my surprise, Achieve came through and provided me the relief I was looking for. A huge shout out to the entire team from origination to closing and funding. Thank you thank you thank you! Couldn’t be more satisfied with
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baroo
5 months ago
Extremley poor communications
Extremley poor communications. 1 department has know idea what the other departmenbt is doing or said to a customer. we had to do most of the legwork of getting payoffs and paperwork for them. they quote 1 rate to get you in then tell you they can't honor that rate. We were very disappointed in the whole process
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mila perez
5 months ago
Achieve Loans - AWESOMENESS
My experience with Achieve Loans was great!!! The whole process was easy and hardly little time to “achieve” what needed to be done!!! Thank you Achieve Loans for helping me get the loan I needed for me and my family.
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automation
5 months ago
Very easy to work with
Very easy to work with. Quick and professional.
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barbara morgan
5 months ago
Brandon Childress with Achieve was kind…
Brandon Childress with Achieve was kind and quick to reply. I would highly recommend them and appreciate the vigilance he took in ensuring I got the help I needed. His customer service has been unmatched by anyone else helping me.
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david valdez
5 months ago
Loan process
The whole process was fast and easy. They communicated everything I needed and the process was easy. Quick response time.
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joe silveira
6 months ago
Quick approval and excellent…
Quick approval and excellent communication during and after the process. No problems on my end!
S
sandra j schuck
6 months ago
Absolutely not … horrible bait and…
Absolutely not … horrible bait and switch on rates, doesn’t respond to phone or email follo up and approves then unapproves loans
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robert clark
6 months ago
Elizabeth Graney
Elizabeth Graney, Khiry Kelly and Adam Macari were great to work with and the loan process was very easy and smooth. Everyone was patient and responded quickly to all my questions, and I felt informed fully during each step of the process and what to expect next. That meant a lot as well. The loan has made such a difference in our family's ability to save money, and that means more than words can say. So thank you to Elizabeth, Khiry, and Adam for making it a great experience!
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eva de gracia
7 months ago
Excellent customer service
Excellent customer service. Prompt updates and responses. Flawless process.
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amie nagar
7 months ago
It is great and easy process
It is great and easy process. I am glad I decided to move with Achieve Loans.
E
eric h
7 months ago
We had a great experience
My husband and I had a great experience, and got a much lower rate by refinancing a couple credit cards.
A
amanda
8 months ago
Horrible company and follow up.
My loan took forever after I was promised a week. It took more than a month longer than promised. I was told I was approved for one amount then not told when the amount was changed due to it taking so long. Taxes were taken out of my loan amount but no proof showing they were owed was provided even though I have asked for it more than once: My loan was with the same company but my payoff was sent via mail instead electronically. It cost me $28 to mail it overnight. An amount was transferred to me via wire transfer instead of via ACH so I was charged $20 to receive it. My experience was so poor that I will tell everyone I know not to ever use this company and am planning on going to the better business bureau if this is not rectified. It was the worst loan experience of my life.
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henry higgins
8 months ago
The process was quite easy and I was…
The process was quite easy and I was kept up to date even when my loan officer was as changed!
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tammy campbell
8 months ago
We had a great experience with getting…
We had a great experience with getting our loan. Was very quick and easy. Justin was very helpful and easy to deal with.
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don england
8 months ago
It was quick and painless.
It was quick and painless.
F
fafa m
9 months ago
The call got disconnected right before…
The call got disconnected right before the recording of running my credit which means no credit should have been run but this morning I checked my credit and a new inquiry is on there ! I will be disputing this !
L
lala
10 months ago
FAST, EFFICIENT, SATISFIED!
Literally applied today on credit karma, got approved and money disbursed all today! Very fast and professional I should’ve came to them a long time ago.
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nicholas incognito
a year ago
NO CUSTOMER SEVICE…
back on august 24 my wife and i did the first step for a loan that day received a e mail from roberto pujol that we were a good fit for this loan. email rob back that we would like to start the paperwork never received anything back try to call left voice mail nothing no response from him or anyone else. can anyone tell me is this a real company or just a come on, try to find a phone number for lendage keep giving me the number debt consolidation. not very happy
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oscar martinez
a year ago
Disappointed by the lack of communication
After reading all the great reviews, it's disappointing that my experience with Lendage was less than satisfactory. I completed all steps online and uploaded the documents that were required. The next step of the process was for everything to be reviewed by underwriting. No one has contacted me to update me. I emailed my personal advisor but he has not responded. I understand that not everyone is approved and if that is my case, I'd like to be notified but nothing is happening.
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k. hunter
a year ago
Anthony and Lashawna were amazing!
Anthony and Lashawna were amazing. They were knowledgeable, communicative, diligent, and efficient throughout the entire process.
L
llt
a year ago
Absolutely Awesome
Absolutely Awesome! Very honest, informative and all went totally smooth, from the beginning to the end! Would recommend them to anyone and everyone!
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jc robles
a year ago
Life CHANGING!….
This was my first time applying for a HELOAN and Angelo from Lendage was Extremely detailed, responsive, very knowledgeable, organized, and just plain nice, friendly and made this first-time experience very easy, he guided me through all the complexities, making a collection of the necessary documents a breeze and answering all the questions along the way.
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terry howard jr
a year ago
Shaun Tair
Shaun Tair, was excellent! He broke down all my options and was very straight to the point! Explained and answered all my questions, and made the process simple and stress less! Thank you, Shaun! I will definitely recommending you to all my friends!
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paul
a year ago
Great to deal with....
After a brief online app I was contacted by Dylan with Lendage. He was very courteous, professional, helpful. He laid out all the numbers and particulars for the loan I was interested in. Followed up with me several times and was a pleasure to deal with.
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scott clark
a year ago
Kevin Campbel from Lendage was…
Kevin Campbel from Lendage was excellent very professional and always there to answer any and all questions regarding my HELOC. I would recommend Kevin and Lendage to my friends and family.
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lamar berry
a year ago
Jordan has been a pleasure to work…
Jordan has been a pleasure to work with! He’s thorough and patient…..willing to answer as many questions I continued to ask ensuring I had clarity….putting any concerns to rest. Thanks Jordan for making what could be a horrible experience one that was pleasant!
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tl jackson
2 years ago
Life Changing!
In LESS than 3 weeks, I was able to go from paying more than $2,200/month on several accounts barely covering the minimum amounts due, to paying all accounts off in full and now only paying $1,047/month for my new Debt Consolidation HELOC. The entire experience was seamless. Jamie, my Mortgage Advisor, was with me every step of the way promptly answering every question and making sure the process moved along with zero delays. I can finally say that financial freedom is definitely in my future. I would highly recommend Lendage. Challenges happen in everyone's life, but do not let that define you. The professionals at Lendage will take the time to give you a fair chance to overcome those challenges. I will not take this for granted and encourage everyone reading this review to do the same. Give Lendage a try!
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debbie v
2 years ago
Lendage literally saved me
Lendage literally saved me. I got a HELOC to pay off credit card debt. Very professional, and fast. The entire process from the moment I applied until I received my money was about 3 weeks. I was able to pay off high interest credit cards and cut my monthly payments in half! I would recommend Lendage to anyone who in the same situation. 5 stars start to finish!
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ramona wilson
2 years ago
Everyone worked very diligently to get…
Everyone worked very diligently to get my loan through.
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patrick robinson
2 years ago
This has been the best service I ever…
This has been the best service I ever received. They were Honest and talk me through the whole process. To think I almost didn't answer my phone. But I thank God for all the people that help me.
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dmc4153
2 years ago
I was able to secure a 2nd mortgage…
I was able to secure a 2nd mortgage through Lendage easily, with everything being done through emails. The exception being the initial phone call. The entire process was relatively simple, from start to finish, and all those I dealt with were very professional and helpful.
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patricia rice
2 years ago
I am proud to write this review
I am proud to write this review. My experience was nothing less than SUPERB! The entire process was timely, great communication skills, professional and organized team and the best of all contributed to a most satisfied customer…
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keith lewis
2 years ago
Lendage is the Best Everyone should give it a try
Thank you It was a wonderful experience make my life complete
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roxanne tilghman
2 years ago
This process great
This process was easy. A few documents were required. A loan got Funded in a timely manner. I Actually think it was a quick process, within a few weeks. I highly recommend this company. I also want to praise the employees every step of the way. We never ever fell through the cracks from one department to the next. Great team.
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jenny henderson
2 years ago
Improve Closing Team
The only problem I had was I had to make contact with the closing team about the progress of the loan and the person handling the closing kept changing. I like to deal with one person, that way I know whom I should contact if there is a problem.
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john stankiewicz
2 years ago
With my personal commitment to our…
With my personal commitment to our local hospital I found myself with very little time to complete all of the paperwork and communications necessary to do any loan let alone a second mortgage. Even though the lendage team struggled to keep up with my radical hours to work with me on my schedule they non the less did so. Because of their patience with me we were able to pull through the process and complete a loan suitable for my needs. I’m grateful to the team for their professional and personal care. Thanks Lendage!
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melissa hatridge
2 years ago
Everything was pretty smooth
Everything was pretty smooth. Communication was great with some of the team but not as good with others. Really my main complaint is that I was told that the creditors that were to be paid off, were going to be paid directly from the lender. About a week after closing I received a FedEx envelope with live checks made out to each creditor. There was nothing else in the envelope. I know this may sound petty however, like a lot of people these days, I do not Mail checks to pay my bills. I pay everything electronically. So I had to go buy stamps, envelopes etc... that was a pain, more so because I was told those would be paid directly from lender, not me. I was also not told that Lendage would immediately sell my contract to a different lender. So I no longer dealt with Lendage as soon as the loan was secured. I found that to be a bit discerning. The first person I dealt with was the best. She answered all my questions and was very patient with me.
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ashley sayre
2 years ago
I am very pleased with my experience
I am very pleased with my experience! The only thing I would prefer is for Lendage to have paid the lenders directly.
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gary v
2 years ago
Great experience! Would use again if needed!
LENDAGE helped me secure a HELOC. From start to finish it was a smooth, easy process. Everyone I I had phone or email contact with was courteous, knowledgeable, and responded promptly. They even send a mobile notary to the location of your choosing for convenience! Funding took about a month from first contact until closing and check in hand, but this was made clear from the beginning and there were no surprises! The funds were released on a certain date and arrive via FedEx to my house the very next day! Very satisfied!
a
anthony cafro
2 years ago
Lendage did come through
Lendage did come through .they had knowledgeable staff. Turn around time was fantastic worked with me to get the best rates would recommend them
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ryan s
2 years ago
Pretty good communication
Pretty good communication. Had some issues because my original agent left the company so I had to call back a few weeks later to get the process moving again.
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marie kumar
2 years ago
The process with Lendage was beyond my…
The process with Lendage was beyond my expectations. I was assisted in every step and and each of my questions answered quickly and thoroughly. They worked around my schedule very efficiently and made sure I was comfortable with every step of the loan process.
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brandon cumbie
2 years ago
Excellent customer service
Great company to go through, exceptional customer service, Dylan returned phone calls and emails promptly, couldn’t say a bad thing about them.
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n
2 years ago
Home Loan Success
I appreciated the quick vetting process. Everyone was helpful and professional.
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angela pirkle-labor
2 years ago
If you could leave less than one star
If you could leave less than one star, we would! Loan originator was very professional; however, could not keep track who was who and kept calling us by different names and asking the same questions over and over. Once going to underwriting, the true nightmare began. We were treated poorly. Often times completely ignored. Asked to provide the same documentation over and over. All only to have the closing date come and go. After weeks of begging for an update, someone else stepped in to deny everything. Big waste of time! Thank goodness this bad experience did not discourage us from finding a reputable company who met our needs almost immediately without the continued hoop jumping. DO NOT use this company, look elsewhere to save yourself time and disappointment.
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shelly fountain
2 years ago
I'm so happy Lendage were here for me…
I'm so happy Lendage were here for me to lend a helping hand when I decided I needed help to get relief from financial burdens. From the first time I talked with an associate, I knew I made the right choice and he was more than willing to listen and explained my options. Thanks you so much.