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BestMoney.com
Pacific Debt Review
Reviews 1,190
Pacific Debt
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Pacific Debt
Pacific Debt
Excellent
Reviews 1,190
Bestmoney Staff
Jan. 20, 2021
2 min read
BestMoney Staff
Pacific Debt Summary
With competitive pricing and customer service, Pacific Debt is a good choice to consider when taking out a debt consolidation loan.
Pros
  • Accredited with AFCC and Better Business Bureau
  • Covers a wide variety of unsecured debt
  • No credit requirements to qualify for a program
Cons
  • Higher minimum debt than competitors

Pacific Debt Pacific Debt View Rates

Why Go with Pacific Debt

When your debts become an unmanageable problem, Pacific Debt’s debt consolidation loan professionals can help. Its team of professionals can assist you when it comes to dealing with debt consolidation, as well as helping drive down debt that has ballooned out of control due to late fees and high interest rates.

The company has over a decade of experience in the field, and employs a team of debt consolidation loan professionals that guide you through the whole process. Additionally, with strong and friendly customer support and an impressive collection of educational resources, Pacific Debt can empower you to look after your own personal finances.

What Pacific Debt Offers

  • Personal account manager to help you through the process
  • Extensive educational resource
  • Excellent and accessible customer support
  • IAPDA and AFCC certified agents
  • Wide variety of services

More Reasons to Choose Pacific Debt

This company excels in a comprehensive approach. Pacific Debt will guide you through the whole process of taking out a debt consolidation loan, and will not collect any fees throughout.

Because the company does not collect any monthly or upfront fees, it transparently acts in your interests. The company’s fees are near the lower end of the industry spectrum, between 15% to 25%, although the exact percentage might vary by state.

Services Offered 

Pacific Debt's staff have a proven track record, as well as a deep knowledge of the industry. This allows the company to, on average, reduce your monthly repayment. The company will also advise you on the right course of action for your situation, even if that does not always align with the services it offers. If you reside in San Diego, it can connect you with one of its trusted partners for debt consolidation loans. 

To start your debt consolidation loan program with Pacific Debt, pick up the phone or fill out a form on the website. From there, one of the company’s representatives will review your case, and work with you to determine the right course of action. It is important to keep in mind that this company generally works with customers that have $1,000 or more in outstanding debts. 

What's Unique About Pacific Debt

When it comes to consolidating debt responsibly and effectively, a key component that often gets overlooked is education. Pacific Debt has made knowledge a central element of its services.  The company’s webpage is full of outstanding educational tools and reading material that includes information about debt, credit scores, and other personal finance topics. Additionally, the company hosts a blog that features insightful posts about current issues and important debt-related developments.

The company’s focus on education is also reflected by its debt consolidation loan process. The company empowers you by requiring your approval to move forward and its excellent educational resources include:

  • An explanation of different debt consolidation loan alternatives
  • A blog with articles on current and relevant personal finance topics
  • An educational center with a collection of personal finance guides
  • Handbooks to understand different aspects of credit and its implications

Outside of its educational resources, it is also easy to get started with Pacific Debt. While the company operates out of San Diego, California, it provides its services nationwide. The only requirement is that you have $10,000 or more in aggregate debt.

The personalized level of service the company offers is quite impressive, with staff handling every case and assisting throughout a process, that can at times be complex and overwhelming. Even before you start your debt consolidation loan program, a Pacific Debt team member will be in contact with you to help you with all the necessary paperwork.

Pricing Details

Pacific Debt's pricing is extremely competitive when compared to industry standards. A pricing example from their site shows that their offering is significantly cheaper than other debt consolidation loan providers, both in terms of monthly fees and in terms of total amount paid. 

Site Security

The company's website and privacy policy are incredibly helpful when it comes to understanding the data they collect, as well as its exact use. The company does not ask you for any sensitive information. The company employs industry-standard measures to protect customers’ data including electronic safeguards, off-site backups, encryption, and procedural safety measures. 

Help & Support

Customer service is one of Pacific Debt’s strongest features. The company includes personalized assistance throughout the entire process. The company can be reached via email, telephone, and in-person if you are based in Southern California. It operates 5 days a week during normal business hours. 

Summary

Pacific Debt is focused on providing a customer-first approach to debt consolidation loans. The company’s process is straightforward and geared toward letting customers consolidate their debts. Additionally, the company is focused on providing its customers with useful educational resources to empower more responsible personal financial. Also, its level of customer service makes it an appealing option for any potential client. The company provides constant assistance and helps guide customers through the entire process. 

About Pacific Debt

Pacific Debt was founded in 2002 by two San Diego natives who noticed the increasing debt problem in America. The company was conceived on the principle of empowering customers and helping people deal with problems that can be incredibly damaging and life-altering. It works with customers nationwide to help fix their credit and believes in providing a customer-centric approach to debt consolidation loans. 

Physical Address

750 B Street, Suite 1700

San Diego, CA 92101

United States

Pacific Debt Pacific Debt View Rates

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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See what some costumers are saying about Pacific Debt
Pacific Debt
Excellent
Reviews 1,190
on
Excellent
84%
Great
12%
Average
2%
Poor
1%
Bad
1%
c
customer
13 hours ago
Sensitive and helpful for my first…
Sensitive and helpful for my first phone call with them. Since taking the first step calling, it made me realize I'm not the only one who is struggling financially and I am very hopeful they can get me on the right track.
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customer
12 hours ago
I signed up for services, and wasn't able to get in contact for DAYS when I decided to cancel
I signed up for a debt settlement program on Wednesday, changed my mind on Friday, and wasn't able to get a hold of anyone until the following Tuesday to confirm the cancellation. I emailed, texted, called, and sent in a physical cancellation notice and they still charged me the full amount. When I called about the charge they told me there was nothing they could do but I would have to call my bank and stop the payment. Incredibly stressful and will not be recommending this service to anyone.
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customer
14 hours ago
Wonderful
Wonderful! Incredible service.
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florence lamb
15 hours ago
Debra was most helpful in my financial…
Debra was most helpful in my financial situation and was so supportive and compassionate. She really knows her business and even offered her time to me anytime!! Thank you so much ! Waiting for my bills to be gone !!
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pam m.
15 hours ago
Caleb was very understanding of my…
Caleb was very understanding of my problem. Never once made me feel guilty. Just focused on how to help me.
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donna l.
16 hours ago
Another great experience working with…
Another great experience working with Pacific Debt Relief's professional specialist!
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melindy
3 days ago
I’m already feeling better after my initial conversation with Debbie!!
I just started this program and I’m already feeling such a huge sense of relief.. I spoke with Debbie Achin and I can’t say enough good things about her!! She was so professional and knowledgeable about the program and spoke very highly of PDR as a company! I could tell she really loves her job.. She was patient with me as I had a lot of questions and she gave me a follow up call as promised.. I worked in customer service for over 20 years.. so I definitely know great service when I get it..and Debbie delivered!! As I said..I’m just getting started but I feel confident that I chose the best company to help me! 🙌🏼
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customer
3 days ago
They were ready to help me consolidate…
They were ready to help me consolidate my debit into a 1 time payment and were very positive to me during the process thus far
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sigourney row
3 days ago
Debbie Achin is a star
Debbie Achin helped me and was the most patient and understanding person I've ever spoken with. Being in debt is a scary and at times embarrassing situation. I was hesitant to call because I was afraid of being judged. Debbie explained everything thoroughly and reassured me that I was taking the right steps. I am forever grateful for Debbie.
A
a customer
4 days ago
I should have done this sooner.
Michael was so kind and did not talk to me like I was not important. He explained the process clearly and told me what to expect,
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customer
5 days ago
excellace service
at 71 yrs old trying to get out of credit dept, was the best thing possible. staff were excellanet, and very helpful, VERY happly i tryed the plan. thanks for all the help and lost worry
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customer
6 days ago
Prompt professional and helpful.
Prompt professional and helpful.
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customer
6 days ago
Rex did a great explaing the program…
Rex did a great explaing the program and providing peace of mind. He was very empathetic and knowledgeable.
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kathy
7 days ago
They made everything easy to understand…
They made everything easy to understand and made me feel like no questions were not good questions
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customer
7 days ago
Been very helpful
Been very helpful. Easy to talk to. And they listen.
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missycobb01
7 days ago
Brian made the whole process so easy
Brian made the whole process so easy. I have been stressed over my credit card debt for a while now and he explained it all with ease. I look forward to the day I am debt free and he made me believe that in 4 years this will happen.
c
customer
8 days ago
Explained everything to me in detail
Explained everything to me in detail. Seemed very caring & understanding
c
customer
9 days ago
The person that I spoke with was very…
The person that I spoke with was very nice and was able to tell me how much money I will saving and that was very important me.
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viateur h.
10 days ago
Thankful
I’m so satisfied for your very nice service! Thank you so much!
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customer
12 days ago
So far the communication has been…
So far the communication has been great. This is definitely a hard scary time so I hope communication continues.
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customer
12 days ago
Peace
Caleb J was really nice, respectful and patient with me. I’m not as stressed out
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jeffery stricklin
13 days ago
A Good First Step
From the First steps into this companies program Debbie Achin was extremely helpful providing lots of information to make me feel safe about everything as well as incredibly friendly i look forward to my welcome call and hope this trend continues
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customer
13 days ago
The other person on the line with me
The other person on the line with me, seemed sincere
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customer
15 days ago
The team I had spoken with is helpful…
The team I had spoken with is helpful and patient.
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customer
15 days ago
Great communication walking me through…
Great communication walking me through the complete process very professional and understanding
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george "blane" arnold
18 days ago
Very knowledgeable and respectful.
Very knowledgeable and respectful. It was surely a pleasant process with my your professional. Vince Matlock
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angela s
20 days ago
Outstanding Company
What made my experience great was the way he greet me and took the time to explain everything in detail and really took the time to understand me and why I had issues. Very pleasant person
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megan
21 days ago
Rian made the process so easy
Rian made the process so easy. He was very kind and supportive. That meant a lot to me.
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eduardo bonilla
23 days ago
Great service and customer service
Great service and customer service, Eric bluehawk was very helpful
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charlie
25 days ago
Easy process and I felt comfortable the…
Easy process and I felt comfortable the whole time. Having been a victim of a fraudulent debt consolidation company where I lost $20,000 Rian made me feel I would not have the sane experience.
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customer
a month ago
Made me feel comfortable and confident
Made me feel comfortable and confident. Ready to get debt paid off.
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craig brassfield
a month ago
Just the perfect company to see you through
Always there to help you out and very curious doing there best to fulfill your needs just a awesome company to work with
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circe laucerica
a month ago
At one of the most difficult times in…
At one of the most difficult times in my life, they were able to help in the most caring and compassionate way.
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carmen merriwether
a month ago
Debbie the Best.
I’m on the phone with Debbie rightnow & OMG. She is literally the best. I’ve never been in this position before and honestly have been having so much anxiety over it! She has been such a calming, reassuring voice in all of this chaos. Definitely very excited about my path going forward.
J
julianne
a month ago
The recruter helped answer alot of…
The recruter helped answer alot of questions and was very patient
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sharon shores
a month ago
So far had excellent service
So far had excellent service
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amanda moss
a month ago
Debbie is amazing
Debbie was absolutely amazing. She never once judged me for the position I was it and did everything in her power to help get me going. I appreciate everything she did and making me feel extremely comfortable going through this process. Felt like talking to an old friend.
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camille
a month ago
Better than expected
I had a great experience with Pacific Debt Relief. I even paid my debt off earlier than I thought and got money back at the end. Promises made, promises kept.
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laura carpenter
a month ago
Pacific Debt Relief is my Lifesaver
So far my experience with Pacific Debt has been positive and hopeful. Before finding them I felt like I was standing in rising flood waters with nothing to hold on to and soon going to drown. From my first conversation with Richard Wilkins to my recent on-boarding meetings with my Client Success Manager, Irma Montenegro, I knew I would survive this crisis and get on the right path to my goal of being financially stable. I can sleep well again. Richard and Irma are so knowledgeable, kind, and non-judgmental. If you are sinking in credit card debt don’t wait until your last breath—call Pacific Debt Relief and get your life back.
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cheryl r
a month ago
Robert and David were very helpful
Robert and David were very helpful. I don't feel like I was pushed into anything. I feel more at ease with my life now .
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david
a month ago
The program has been completely…
The program has been completely explained and I have been guided in every step to take and what to expect.
K
karen
a month ago
My experience thus far has been a big…
My experience thus far has been a big plus. Brian Cowardin was very easy to talk to, answered all my questions, and just extremely pleasant and helpful.
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evan rods
a month ago
Excellent
Excellent, Professional
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jason konen
a month ago
Very informative and comforting about…
Very informative and comforting about the situation.
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customer
a month ago
The person was understand and gave me…
The person was understand and gave me peace of mind.
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marc cloutier
a month ago
Take Matters into Your Hands with some Help from PDR
I spoke to Richard from PDR at length about the program and more specifically my debt relief plan. He was very patient, helpful, and knowledgeable. He took the time to explain everything to me and made me feel comfortable with the entire process. And when I agreed to enter the PDR program, he helped to get me started and set up. I am very happy with how things were easily set up and prepared for me. I definitely feel like a big weight (CC debt) has been lifted off my shoulders. As a result: I can breathe a sigh of relief, and now I can start living my life again by putting my best foot forward.
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evelyn l
a month ago
Politeness
The gentleman that helped me was very nice and polite as I had always felt embarrassed about my debt, but he was very helpful and understanding.
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barbara
a month ago
I was skeptical at first with so many…
I was skeptical at first with so many scams going on but, PDR made me feel secure very early on. I was given phone numbers and emails so that I could contact them should I have a question and received calls once a month to update me on progress. We are now on our way to being debt free. I am very pleased with my experience. I would not have been able to negotiate with my creditors like PDR did. Thank you
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dot romano
a month ago
Glad I chose Pacific Debt
Pacific Debt was great! I highly recommend. I was nervous at first and had a lot of questions. Eric Bluehawk was able to answer all my questions, he explained the process to me so I could understand exactly how it worked. He is professional, knowledgeable and friendly.
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customer
a month ago
Very helpful
Michael was great and very helpful. I appreciate the time he took to explain certain aspects as well. It was just a wonderful experience.
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jeanne k
a month ago
Allan Bell took care of all my needs…
Allan Bell took care of all my needs and I feel like a weight has been lifted off my heart! He took all my stress away and put me on the right track to independence and a new start!
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customer
a month ago
This was such an easy process
This was such an easy process. It was very anxious about the whole thing and Rex made it easy! I felt very well informed and could rest easy knowing that I was on my way to being free of my suffocating debt!
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t smith t
a month ago
Skeptical.. at first
Case workers and negotiators on the same page really helps with communication. My only recommendation is for the introduction to be a bit slower so client doesn't feel overwhelmed.
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mike
a month ago
It’s to early for me to give a review…
It’s to early for me to give a review but my first experience with my phone call was excellent everything was explained to me very clearly
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henry
a month ago
Debbie Achin is very knowledgeable and…
Debbie Achin is very knowledgeable and helpful during the process of getting all the information and accounts sorted out, my experience with her is A++.
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keivan
a month ago
Perfection.
Perfection. Specialty. Precisely clear.
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customerhoward w martin
a month ago
How knowlegeable your teams are and how…
How knowlegeable your teams are and how very effecient.
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customer
a month ago
Muy buen servicio
Muy buen servicio
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cathy loucks
a month ago
They made the process easy and…
They made the process easy and professional. It is tough to talk about debt unable to pay, but they did not judge and just wanted help.
H
hellen
a month ago
Expertise/Listening
The things that made my experience great was the expertise of the representative and he is a great listener.
J
jacob
a month ago
Quick, Easy, Thorough
The process was explained well and the documentation was prepared quickly. I did feel a huge sense of relief once I learned that I wouldn’t be paying the high interest monthly payments to my creditors anymore. I recommend this company and program to anyone looking to settle their unsecured debt and avoid having to file bankruptcy.
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tami provence moreno
2 months ago
Excellent Service
She was very helpful explaining in detail, She has excellent People Sklls Debbie is an great asset to your Company.
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customer
2 months ago
I just out haven't seen anything yet
I just out haven't seen anything yet
c
customer
2 months ago
Great experience
People were all friendly and courteous and made me feel at ease.
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lynn
2 months ago
Explained everything so I could…
Explained everything so I could understand. Kind, easy to talk to.
J
john
2 months ago
Debbie Achin was awesome to work with
Debbie Achin was awesome to work with. Very professional and made going through the process easy. Thank you for all of your help.
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david
2 months ago
Very informative
Very informative and stay in contact to let you know what’s going on
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customer
2 months ago
Great customer service and competitive…
Great customer service and competitive estimates. Flexible terms and payments make it easy to find a good solution to your debt.
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james turner
2 months ago
Richard Wilkins deserves a raise!!!
I have had interactions with 3 different Pacific Debt reps and they have been VERY patient, kind, and always answered any question i had!! Richard Wilkins was especially GREAT and if i was his direct supervisor i would give him a generous raise. He truly deserves it and he gives Pacific Debt a great name!!
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josephine bp
2 months ago
My agent was very helpful
My agent was very helpful, she made me feel comfortable, very professional.
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new england condo owner
2 months ago
The onboarding process was very…
The onboarding process was very efficient and the initial interview was done very carefully and respectfully. The initial documentation required was reasonable and proper expectations were set. For those who want to come up with a logical and sensible solution that comes out with more pros than cons as compared to the standard declaration process out there, go with PDR.
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tammy
2 months ago
Knowledgeable and kind company
Allen was very kind and knowledgeable and was able to walk me through understanding what my options were. It’s kind of scary to have other people help with my finances, but Allen was able to put my fears to rest and didnt make me feel judged for being in financial hardship. We worked together to come up with a plan that helped me make one consolidated payment for my debts and finally have money left over after my bills. Finding out there was a way to ease my financial burden but still take care of my debts has been a great relief and its all thanks to Pacific Debt Relief! One of the best decisions I’ve ever made.
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patty
2 months ago
Just starting the process with Debbie…
Just starting the process with Debbie Achin today. She was so friendly and respectful to my circumstances. She was able to help me consolidate. She is great to work with and I am happy I chose PDR. Thank you Debbie
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harry crandall
2 months ago
Trust
Friendly. Got me up and running towards financial freedom. Always answered my questions to my satisfaction. My wife is with another Debt Relief program and is having problems. I give Pacific Debt Relief five stars *****
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monica mason
2 months ago
Brian was very good w his job
Brian was very good w his job
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jo-llyn
2 months ago
Professionalism
Professionalism
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keith m
2 months ago
Your team was fast and very helpful.
Your team was fast and very helpful. Richard and Janay were great!!
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kathy
2 months ago
Impressed with associate
Rian was empathetic and walked me through the process making sure I understood
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frank leonard
2 months ago
David has been nothing but helpful
David has been nothing but helpful. Too early to tell results but happy with communication so far
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customer..g w
2 months ago
Melanie had empathy for my…
Melanie had empathy for my hardship...very patient and quick to answer questions.
J
jerome leeper
2 months ago
Good customer interaction and follow…
Good customer interaction and follow up. Zachary Homer was awesome!
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customer
2 months ago
Great Customer Service & all Reps…
Great Customer Service & all Reps knowledgeable in their area.
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jenny paolino
2 months ago
Best Debt Consolidation Company!!!
I am very cautious when deal with my debts and I called other Debt Consolidation Companies before I called Pacific Debt Relief. When I called Pacific Debt Relief, I spoke with Brian on the phone and he was very professional and knowledgeable in regard to Debt Management and explained about the company, he didn't give any pressures like other reps in other companies. He guided me to the process and everything went very smooth, he also read your agreement that you have to sign on the phone and explained in very detailed manner when I had questions. I was then assigned to Eric who was Credit Manager and handled my Credit Cards and Personal Loans, he was very professional and knowledgeable just like Brian. I felt like God answered my prayer by sending Brian and Eric to my path, not only that, Pacific Debt Relief also could lower my debts in half. With their plan I can paid off my debts in 4,5 years. My monthly payments also reduced by around $ 1,500 monthly. Before I became their client, I tried to pay all of these Debts by minimum payments cost me around $ 3,200 monthly. Brian and Eric also very excellent in returning their calls and answered all your questions diligently and professionally. This company is highly recommended, it's worth your try and trust!!!
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marc
2 months ago
I am very thankful for Pacific Debt Relief. They assured me I will be able to be free from debt within a specific time frame.
I am very thankful for Pacific Debt Relief
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rachel
2 months ago
Thank you Debbie!
Debbie was absolutely amazing. Broke everything down for me and made it really easy to understand. Super personable, and fun to talk to.
J
julianne
2 months ago
Very compassionate and professional
Very compassionate and professional. Made me feel less ashamed and I trusted him. Answered all of my questions.
S
steven p.
2 months ago
Your employees made the These guys are pros who will be straightforward
Your employees made the process very easy to understand once I understood the rest I decided not to go with the program, but may decide to do it again in the future but despite me backing out, they were courteous and helpful and very professional
M
michelle kays
2 months ago
Brooke was amazing and answered all my…
Brooke was amazing and answered all my questions thru the whole beginning process. She has been keeping in touch with us weekly !! Everything was done professionally and I cant wait till it's all done and I'm out of debt.. They keep us out of bankruptcy !!
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new customer
2 months ago
Kind & Professional
Only gave 3 stars as I have only recently begun to deal with them. I can say that so far, that the people I have spoken to have been very kind, polite, patient and helpful in explaining how Pacific Debt works. I felt instantly at ease and feel less stress about the debt relief program.
M
mark r
2 months ago
Easy
My experience alleviated a great deal of stress. I was able to work with Rex Lundy to find a comfortable payment for me. I was walked through the entire process masterfully and all of my questions were answered. I am on my way to being debt free and it feels good.
M
marilyn bradt
2 months ago
Experience and Knowledge
The personal contact is what drew me to PDR but the knowledge and experience is what makes me feel good about my choice. These folks know what they are doing and have been in the business for 20 years. Irma Montenegro, my account manager, has answered all question knowledgably and helped me understand how the business works and why things happen the way they do.
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l.c
2 months ago
Old depressed man has hope
The people were very helpful (so far). They took information right then and there and made a payment program suitable to me. I hope this does take care of my debt problem. Thank you.
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jodi
2 months ago
Very friendly people and easy to work…
Very friendly people and easy to work with. I already feel as though a weight has been taken off of my shoulders.
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kalee mathews
2 months ago
Debbie Achin is very helpful!
Debbie Achin helped us, she was very knowledgeable and explained everything perfectly. I highly recommend her. I got a fantastic deal!
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edna edna
2 months ago
Very helpful and wanting to help
Very helpful and wanting to help. Will answer any questions you have.
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customer
2 months ago
Excellent customer service!
So far everyone I've spoken to has been super friendly and helpful. I'm going through a difficult time in my life and the process has been very smooth. I can't thank you all enough.
c
customer
2 months ago
They gave good counseling
They gave good counseling
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leborah mcdonald spence
2 months ago
The expertise
The expertise, empathy and great communications
G
gina
2 months ago
Very helpful and a lot of information.
Very helpful and a lot of information.
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customer
2 months ago
Client representatives are patient
Client representatives are patient, polite, and thorough