Name: Freedom DR Review
Item: Freedom DR
Author: Michael Graw

Freedom DR Review

ByMichael GrawJan. 12, 2021

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In a Nutshell

Freedom DR is one of the largest negotiators of debt in the US. The service works with a range of unsecured debt types, including credit card debt, personal loan debt, and medical bills. Freedom DR offers an initial consultation for free and an online dashboard to track your account status. The company also offers customer support 7 days a week.

pros

Accepts a wide range of unsecured debts
Free initial consultation
Customer support 7 days a week

cons

Can negatively impact your credit score
Not available in all 50 states

Freedom DR View Rates

Why Go with Freedom DR

Freedom DR specializes in unsecured debt, including credit card debt, debt from personal loans, and medical debt.

Another reason to choose Freedom DR is that this service puts an emphasis on customer service. To start, you get a free personalized consultation to find out whether Freedom DR can help you with your debt. In addition, if you do choose to work with Freedom DR, you can get in touch with their support team 7 days a week. The company also offers an online dashboard where you can monitor your account and payments.

What’s Offered

Free initial consultation
Phone support 7 days a week
Online client portal

Highlights

Freedom DR offers a free initial consultation to determine whether you qualify for their programs. If you do, you’ll pay money towards your account and Freedom DR will negotiate with lenders on your behalf to reduce the amount you owe.

The company charges between 15% and 25% of the debt you enroll in the program. While that might sound like a lot, remember that Freedom DR’s programs are designed to help you get rid of debt for less than you owe. The average person works with Freedom DR for 24-84 months.

Free initial consultation
Fee based on the debt you owe
Specializes in unsecured debt
Support available 7 days a week
Online account dashboard
Member of the American Fair Credit Council

Types of Debt Covered

Freedom DR only works with unsecured debt. Types of debts that fall under this umbrella include unsecured personal loans, medical debt, credit card debt, and some types of private student debt.

Site Security

Freedom DR’s online account portal is secured with SSL and 128-bit encryption. The company also keeps client’s financial records encrypted on its servers.

Help & Support

Customer support is a key feature of Freedom DR. This company offers support 7 days a week by phone and email, and you have the option to speak with certified debt consultants. As a client, you can also log into your online account at any time to check your payments and account status.

Address

Freedom DR, PO Box 2330, Phoenix, AZ 85002-2330

Summary

Freedom DR can help you reduce the amount you owe by negotiating with lenders on your behalf. This service emphasizes personalized support and offers access to certified debt consultants 7 days a week.

There is no upfront cost to consult with Freedom DR.

Freedom DR View Rates

Freedom DR customer testimonials

Excellent•Reviews 31,996

Excellent

79%

Great

13%

Average

Poor

Bad

Dawn Cunningham
15 hours ago
Freedom Relief has done a great job so…
Freedom Relief has done a great job so far resolving my debt.
...
James Swarts
20 hours ago
So far I'm happy about the results of…
So far I'm happy about the results of Freedom Debt Relief
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Charles Freeman
20 hours ago
Until I see my Credit score back up in…
Until I see my Credit score back up in six hundred I won't be Happy
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Isamari
20 hours ago
Good
They are very helpful. Just be patient it can take time, but it works.
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Toby Partridge
20 hours ago
Overall I like what Freedom Debt Relief…
Overall I like what Freedom Debt Relief does for consumers who have gotten themselves into too much credit card debt. However, I gave 3 stars because I believe that the way the program works is not well explained up front. Also, the dashboard is easy to use, but it's not always current with what's going on. For instance, recently my dashboard showed the negotiators were working on one of my credit cards and that it wouldn't be settled until later this year, and two days later I got a notice that a completely different debt had been settled.. which was very good, but had not been reflected at all on the dashboard. So make the explanation of how it all works more clear at the beginning of the process and keep the dashboard up to date as much as possible.
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Thomas Depuit
21 hours ago
Very helpful
Very helpful When you contact them it's friendly and helpful
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Donald Huber
21 hours ago
customer service rep was knowablable…
customer service rep was knowablable and courteous
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Patrick Patterson
21 hours ago
At first I was a little hesitant to try…
At first I was a little hesitant to try it out because I didn't think something like this existed. Boy was I wrong, I came believe the progress the have made resolving my bills.Woul definitely recommend.
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Joel Rosas Cisneros
21 hours ago
Me hicieron sentir que todo va a estar…
Me hicieron sentir que todo va a estar bien necesitaba esta calma!
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Anita Hu
21 hours ago
Thanks for your help and hard work for…
Thanks for your help and hard work for my cases. Look forward to hear more good news in the near futur.e
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Gwen Warhop
a day ago
Since you have taken over my bills
Since you have taken over my bills, my stress level has gone down. My health has improved. Thank you FDR
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Rodrigo Cuervo
a day ago
First time having to go through this
First time having to go through this, I'm glad I had professionals and experts helping me out and taking care of things.
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Amber Mones-Jackson (McCurdy)
a day ago
I had a change in my financial…
I had a change in my financial situation and called about some questions pertaining to my account. The reps I spoke with were very kind and dealt with my issues quickly and efficiently. I truly appreciate the kind, personalized service.
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Rhonda Renfrow
a day ago
You guys have been awesome
You guys have been awesome. How can I see my credit score?
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Miriam Fernandez
a day ago
Dissapointed with the settlements that…
Dissapointed with the settlements that Freedom has negotiated with creditors. It seems that the fee that Freedom charges is more important to them than getting a good settlement for me.
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Jennifer Miller
a day ago
These people are very helpful and have…
These people are very helpful and have done a good job for me
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Elizabeth
a day ago
I like the service...have had no…
I like the service...have had no problems....my only concern is that the amount of my payments that are being applied to my debt is very small and FDR keeps the rest. I understand that this is how FDR makes their money but it would be nice to have a program that pays a little more towards getting your debt paid off. It would be nice if the percentage that is going towards your debt would go up, the longer you are in the program.
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Rogelio Montes
a day ago
From day one the team has been very…
From day one the team has been very friendly and very helpful. They have helped us throughout every step of the process in helping us get back on our feet and in the right path. Will recommend to all.
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Merie Gierbolini Marrero
a day ago
It was so helpful and time saving
It was so helpful and time saving
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Christopher Mayle
a day ago
Took a load off of me and thats worth…
Took a load off of me and thats worth 10 stars in my book
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Dorothy Santini
a day ago
As usual
As usual, customer service was polite, efficient, and helpful. Thank you, Dorothy
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Julie Vahey
2 days ago
No more worrying!!!
I have been in the program for 1 year now and boy, the anxiety of all my accumulated debt is gone! I was up most nights just worrying about how I would pay off all this debt I made for myself! I found Freedom on a Google search and called them right away! Easy, no fuss, and nerve settling!!!The people at FDR got to work right away making settlements! Thank you so much!!!
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Kato Coleman
2 days ago
Your doing a good job for me thank you.
Your doing a good job for me thank you.
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Robert
2 days ago
thank you for your help
thank you for your help
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Luz Pena
2 days ago
Great job!!!!
Great job!!!!
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Charles Reid
2 days ago
Freedom Debt Relief is 4 Real
Freedom Debt Relief is on the money!! I'm on my way to being Debt free and I can't wait!!! One thing for sure it depends on you, but Progress is being made!!
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Amy Camero
2 days ago
I was is debt and feeling really sad…
I was is debt and feeling really sad and didn’t know what to do. I reached out to Freedom Debt Relief and right away that feeling of sadness and scared went away. They have done it all. The creditors finally stopped calling and my debts are slowing going away. I am so happy with how they are handling my debt and issues.
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Mary Southwell
2 days ago
The person that helped me was very…knowledgeable
The person that helped me was very helpful and professional. She did an excellent job
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Susan Toy
2 days ago
Super service
Super service, very professional. Great knowledge and explanation of the process. Couldn’t be happier! Thanks Susan Toy
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Alasondro
2 days ago
I feel I was lied to when I signed up…
I feel I was lied to when I signed up for this and freedom debt has used a lot of different kind of shenanigans to make sure you get your money in the beginning and when the big Dept’s come due you put me in the middle between you and the lawyers and it’s a back-and-forth. Totally unacceptable. Being served with a lawsuit the Sunday before Christmas was not very pleasant.
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Kathleen-Jacksonville,FL
2 days ago
THEY WERE THERE FOR ME
THEY WERE THERE FOR ME WHEN I HAD A PROBLEM WITH ONE OF MY CREDITORS. THEY WILL HANDLE IT AS ALWAYS FOR ME. I WOULD RECCOMEND THEM TO ANYONE.
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Sherri Fields
2 days ago
The agent was patient and very…
The agent was patient and very helpful!!!!
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AR
2 days ago
Kind, Easy to Work With
Freedom Debt Relief has been so easy to work with and they have made paying down debt a reality for us! We are so greatful.
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Joetta Butcher
2 days ago
I was drowning in debt
I was drowning in debt, robbing Peter to pay Paul, so to speak, I was thinking about filing bankruptcy but I couldn't even afford to do that, I was paying out more than I was bringing home each month, and then I found Freedom debt relief, I called and spoke with a gentleman, we went over all my debt and my income, he said they would be happy to help me work out a plan and get me out of debt. I can sleep at night again, knowing Freedom debt relief has my back. I have referred a few of my friends and family and would definitely recommend them to anyone struggling with debt. They are not a loan, but they are a solution!
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Julia
2 days ago
I had no problems with FDR
I had no problems with FDR . I gave a 4 cause I believe there is room for improvement in everyone and everything
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Sharese
2 days ago
The program save my sanity especially…
The program save my sanity especially during the pandemic when emotions and stress levels were high. Jobs were lost and creditors were calling. I’m so happy I joined the program and now only have one bill to pay instead of multiple. I would definitely recommend this program it took a lot of weight off of my shoulders.
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Lara
3 days ago
Staff really listens and answers all…
Staff really listens and answers all your questions. I'm very grateful for everything they have done for me.
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Roberto Cortez
3 days ago
Great job
Great job, thanks for your help
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Reena D
3 days ago
About to GRADUATE AND BE DEBT FREE
I have been a member since 2018. I am almost out if debt!!!! The debt that they took in the program! I was skeptical at first but was in desperate need for help! After a few months I could tell that they was about their business. I did have a few negative experiences but they gave their rules and how they do things. I did “everything” the advised me to do, I followed all there guidelines and BOOM I AM ABOUT TO GRADUATE which means DEBT FREE, and less, less & less then what I had almost 3 years ago!!!
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Muriel Hayslip
3 days ago
I’m disappointed in this company
I’m disappointed in this company. If I could go back I would have worked it out with my credit card companies instead. They will tell you what you want to hear. They told me they would pay the debt off first then take their payment, nope, as soon as they had the money and the payments lined up, they took their portion first. I wouldn’t have even minded if they took part of it along with the monthly payments so my bills could get paid off sooner. I don’t feel that they are truly here to help you. I had inquired about getting their loan to pay it off and do the monthly payments but it was going to be an extra $300.00 and the guy we spoke too was kinda rude about us not taking it. He was not understanding about anything. I would def work with your credit card companies before using this company. This would be the last resort.
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Mitchell Silverstein
3 days ago
Excellent customer service
Excellent customer service. They have given me a good reason to believe that eventually they will have helped me eliminate my debt!!
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Gary Kompare
3 days ago
problems with a few accounts and wasn't…
problems with a few accounts and wasn't made aware of hefty fees on every account. made all payments on 1 and the last payment was miss by 1 day , it went back into the the unpaid ,payments were small 1st 11 the last payment was 1200
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Robert De lancy
3 days ago
Thus far I have been satisfied with the…
Thus far I have been satisfied with the progress being made on my behalf to get my finances back in order. I am living without credit cards and have NO desire to return to that way of life. If don't have the cash to purchase something I don't buy it.
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Linda Gaspard
3 days ago
Freedom debt has settled our accounts…
Freedom debt has settled our accounts in a pfofessional and timely manner. In a very short time frame we will be in a better finsncial position.
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Dan
4 days ago
I found myself in great debt 2 1/2…
I found myself in great debt 2 1/2 years ago I didn't know where to turn. I had been layed off my job and had a lot of credit card debt.. Then I found Freedom debt relief. They consolidated all my debts and I was able to get a new job and make payments and Freedom has helped me all the way get my feet back on the ground. Now I am turning the corner on paying everything back.
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Patricia
4 days ago
Everyone has been wonderful
Everyone has been wonderful
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Sandi G
4 days ago
Took longer for many settlements than…
Took longer for many settlements than what I was initially led to believe. They also have tried to add debts that were not on my original list. And when I asked for them to not be enrolled I have continued to get messages about them. I’ve increased my deposit amount twice and no change in graduation date. While parts are helpful, I would not use the service again and don’t recommend it
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Marsha Powell
4 days ago
Helpful
Question I had were answered in a very Professional & easy to understand
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Cynthia Price
4 days ago
They are great people to talk to and…
They are great people to talk to and the company is great they work with you .
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Barbra Hubbard
4 days ago
This program is great and they can be…
This program is great and they can be trusted. The staff is very helpful.
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Texana Timlin
4 days ago
Less stress and on the right track to…
Less stress and on the right track to be debt free.
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Lisa Shurley
4 days ago
Looking towards a brighter future
I was in debt and didn’t think I could get out. Freedom debt release change the way I look at my future.
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Bruce HERION
Jan 11, 2021
Freedom debt relief was very straight…
Freedom debt relief was very straight forward with their instructions as to what I needed to do to resolve my financial issues. They were very professional and very on top of my questions with just right answers. I would recommend freedom debt relief to anyone that are overwhelmed with debt.
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Michael Brant
Jan 10, 2021
very responsive
The rep was very helpful and answered all my questions.
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Laurie Peck
Jan 10, 2021
The agent was very nice and super…
The agent was very nice and super helpful with all my questions.
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Sean Holloway
4 days ago
Rita was extremely informed
Rita was extremely informed, knowledgeable and a joy to talk to. Her concise advice gave me the confidence to talk to my creditor. She's a diamond in the ruff!
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Carin
Jan 10, 2021
very knowledgeable and compassionate
very knowledgeable and compassionate
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Shelley E
Jan 10, 2021
Good work 👍
Whenever I call with a question for Freedom Debt Relief ,they always answer the phone 📱 quickly. I never have to wait for long, or push a lot of buttons trying to get a human. My questions are answered until I understand. I am never rushed off the phone 📱. Good work guys 👦.
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Del PARRISH
Jan 10, 2021
I had to call and ask a general…
I had to call and ask a general question. The representative was very informative and her response met my needs.
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Adeyemo sunny
Jan 10, 2021
they help people a lot
So far they have been very easy to work with & a weight has been lifted off my shoulders knowing in a couple of years I’ll be debt free.
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Teresa Lindsey
Jan 10, 2021
The agent was amazing but I am saddened…
The agent was amazing but I am saddened that you can't add the other creditor without raising my payment at times like we are in I simply can't afford another 60+ per month unfortunately. There has to be something to be done to include it without raising the payment in order to help me?
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Dawn Kinsey
Jan 10, 2021
Easy
Needed to remove an account. Super easy !
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Mark Fagg
Jan 10, 2021
Situation with Discovery Bank
I received a summons to appear in court. Discovery Bank (via credit card account) is suing me regarding my closed, delinquent account of approximately $2000.00. I had no prior knowledge of this action until I was served. I immediately contacted the National Litigation Law Group (NLLG) and faxed them a copy of the summons. I also contacted Freedom from Debt Relief and have faxed them what they requested regarding the Summons. I am currently awaiting further instructions from NLLG (and FDR).
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Julie
Jan 10, 2021
Reps are always helpful
Reps are always helpful
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Ervin Leon
Jan 10, 2021
The assocate was very helpful in…
The assocate was very helpful in providing the information that I needed.
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Gilbert Ramirez
Jan 09, 2021
I had a problem and was resolved…
I had a problem and was resolved quickly and efficiently very satisfied
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Lisa Jaramillo
Jan 09, 2021
Success
I am very grateful for Freedom Debt, in the long run you saved me a lot of money on interest fee's that kept me from paying off all the credit cards I had! Freedom Debt handled everything for me, I would highly recommend them to anyone that is in financial debt!
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Joe T
Jan 09, 2021
great service
great service
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Ray McLaughlin
Jan 09, 2021
The people at Freedom Debt Relief have…
The people at Freedom Debt Relief have been very kind and helpful.
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Pamela Milask
Jan 09, 2021
Great customer service
Great customer service - good pitch, attitude, responses, fully knowledgeable, solution oriented, fast.
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Robert Shipe
Jan 09, 2021
These guys know what there doing and I…
These guys know what there doing and I can sleep at night knowing that.
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Kimberly MICHELL
Jan 08, 2021
The rep that helped me was great
The rep that helped me was great, she was efficient and friendly!
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Jessica Ojeda
Jan 08, 2021
So far my credit score has gone up 34…
So far my credit score has gone up 34 points & a few of my accounts have been settled! I wasn’t expecting such a fast turn around! This company is doing exactly what they said they would! It’s great!
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Lourdes Bradford
Jan 08, 2021
Satisfied with customer service
Satisfied with customer service
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Beoncia
Jan 08, 2021
The customer service is excellent
The customer service is excellent! Response time is very quick. You always have access to your information to keep track of your account and settled debts.
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Donna
Jan 08, 2021
Great Support
Alyla, Alex and Monika were very helpful. Although still waiting for $ 550.00 deposit. I originally made a mistake and they were still wonderful to me. I can’t thank them enough.....DJ Cunningham⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Patrick PALMER
Jan 07, 2021
First Class
Amazing body of people to work with. Lillian is always amazing, great energy and ready to assist in rectifying any challenges. The last rep I spoke to was also amazing.
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Arquetta Howard
Jan 07, 2021
This is a great company to work with…
This is a great company to work with about debt relief.
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Kyaw Moe
Jan 07, 2021
Debts free confidence
For me, this program is really helpful since two of my credit debts is already resolved within 8 months. That make me sure I will be definitely debts free in a short period. I love it because I feel confident with this program.
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Michael
Jan 07, 2021
I am very happy I listened to a friend…
I am very happy I listened to a friend that used FDR. It has been a great experience and a giant relief. Thank you
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Clyde SMITH
Jan 07, 2021
The process is fast and simple
The process is fast and simple. Haven’t been in it long enough to advise further
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JMW
Jan 07, 2021
This has been a life saver for me I got…
This has been a life saver for me I got in to deep and they have helped me and continue to do follow up and answer questions.. Thanks so much
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Cristina Romero
Jan 07, 2021
Gran servicio
Fue muy amable y me explico
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Daryl Bonicelli
Jan 07, 2021
I've had an overall experience of good…
I've had an overall experience of good service
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Dave
Jan 07, 2021
The sales pitch they give is wonderful
The sales pitch they give is wonderful, the reality is that they do more harm than good. I was served 2 liens by the sheriff because they did not communicate with the creditors allowing the debt to default. My credit score dropped around 75 points because of this and left me with many late payment reports on my credit report. The information provided using the chat option is a joke and not worth your time. IF you are considering using them please strongly consider all other options. I also had to take several accounts back and resolve them myself to minimize any further damage to my credit report that they caused. After talking with them they are willing to work out a plan to help you resolve the matter without negatively impacting your credit report. I urge anyone considering this option to first reach out to the creditors to see what can be done. You will find they are much more helpful and willing to work with you than this organization.
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Harvey Hampton
Jan 07, 2021
I called the number for support to…
I called the number for support to change our home phone number. I was assured that would be taken care of. This was on the 5th of Jan. I checked my dash board on the 7th, it had not been changed.
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Juan Arrufat
Jan 07, 2021
me an ayudado en mis cuentas
me an ayudado en mis cuentas
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Brenda Wagner
Jan 07, 2021
I needed to change the amount of my…
I needed to change the amount of my monthly deposit... the lady I spoke with was very helpful it only took a few minutes and all was taken care of!
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Richard Hendrick
Jan 07, 2021
Pay more keep Less
I truly think you have done a good job on reducing my debt. I am upset that most of the $12000.00 that I have sent you in one year has gone to your fees. The last Syn account has gone to collection and reporting to the credit reporters bad things every 2 weeks. I would like to see more of my money going to reducing my debt than into your pockets. But that is the way things work.
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Jerry Watson
Jan 07, 2021
These people were great!
These people were great!
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Tawnia Douglas
Jan 06, 2021
Great company with good communication…
Great company with good communication and very helpful.
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Christopher Postel
Jan 06, 2021
Everything seem to be going well,I…
Everything seem to be going well,I would like to see the other two accounts settled but I know it all takes time,thanks for helping me get back on track.
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Pansy Smith
Jan 06, 2021
They are on point with…
They are on point with everything.customer service is excellent answering your question excellent they are just excellent overall.....thank you FDR for the exceptional work you are doing
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Jeanie Coniglio
Jan 06, 2021
I think it's too soon for me to…
It is too soon for me to give a complete review for Federal Debt Relief, because I just started in the saving's phase. I do want to write that what really helped me to understand and feel more confident was when I read the FDR welcome pack. What stood out for me was what I could say to the creditors when they call, and it was all positive and honest. So far all is good! Thank goodness for the help!!!
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Janice Brooks
Jan 06, 2021
accounts being dealt with
accounts being dealt with. mission being accomplished.
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Patricia Rader
Jan 06, 2021
I joined FDR last year
I joined FDR last year, they work hard for you, and do as they say. I recommend FDR to anyone in need of help with finances
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Ernie
Jan 06, 2021
Rusty was very helpful and answered all…
Rusty was very helpful and answered all of my questions. She was polite and knew what she was talking about regarding my program.
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Doris
Jan 06, 2021
Very helpful with resolving debt issues.
Very helpful with resolving debt issues.
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Angella Peele
Jan 06, 2021
Prompt service
Prompt services offered , with clear communication
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Robert
Jan 06, 2021
quick clear answer
quick clear answer to my concern. Good job
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