Freedom DR Review

Freedom Debt Relief is helping us pay off high interest credit cards and medical bills. We are very pleased with this service. The service is quite easy to set up and a set amount of funds is removed from our banking account each month. It is worry free.

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I'm very satisfied with your customer service. All my question is answered correctly..

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The customer service representative was very friendly and polite.She knew exactly what I needed to do very professional

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Great customer service! Was able to change my payment plan over the phone and was quick and easy

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I have been trying to access the docu sign and notary cam for over a month so that I can finally negotiate my final settlement. I have not been successful. I am now waiting for a email copy of the notarize document forms. I have not received it yet. I would like to settle all account by early 2022.

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Completely happy at this moment can’t wait to be done … Will definitely recommend to friends and family !!!

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I initially called on 10/21/21 to have my account paid off (with that incoming payment, I would have enough to pay off the account instead of waiting until 10/23) and was told to call back on 10/22/21, after the payment was submitted - to have them do a letter to the creditor to requesting to pay off my account. I called back 10/22/21 and was told that I have to wait until after wait until 10/27/21, for the payment to process and clear. I also asked if I would have to pay another month fees and was told I would, if this went into the next month. I looks like I am being nickel and died. There is no reason I should have to wait that long for Is the payment to clear when the guy could see the payment was there. I just want my account paid off and I just want to be done with this whole thing.. They say that the computer looks at when there's enough money in the dedicsted account to pay of an account, but this is the second time I had to call and request my accounts are paid in full using the dedicated account money.

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Someone was suppose to call me at 3pm on Oct. 23, 2021 But No one has called

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the best co. that got the job done here for me.

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Most of us who are responsible and find we are unable to meet our financial obligations spend days and nights distressed. If it weren't for Freedom Debt Relief I still would be in tears too often realizing circumstances had changed, and feeling hopeless. Freedom Debt Relief gave me hope and a real way to amicable resolve my financial responsibilities. This is so important especially in these times with the pandemic and people have lost their jobs. I am thankful it isn't a scam but the solution I prayed for. They have kept me informed and have arranged the needed settlements which I was glad to agree to. I kept my agreement to pay them to work on my debts and they are doing their part. I am so much more at peace knowing they are there for me.

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Very pleasant and very helpful thank you

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Glad it’s almost Over

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Muy buen progreso, los felicito..!!

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The customer service agent was polite, knowledgeable, & patient. Overall a very satisfying session!

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Very helpful

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I was satisfied with my experience with Freedom Debt Relief until I received papers that I was being sued by one of my creditors. Freedom Debt Relief claims that this is only a scare tactic but the creditor wouldn't settle for a lesser amount. I now owe more money than when I started the program and will have to be enrolled in the program an additional two years.

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Would highly recommend great service! Abigail Flores helped me every step of the way she was very professional and kind. If I can I will request her every time she does her job very well she’s extremely patient and answered any questions or concerns I had with no problem! Love her thank you so much girl! Tell your boss I said you need a raise you deserve it!

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So disappointed! Would never recommend! Customer Service Reps have no authority to answer important questions and are of no help! Also I received a Summons of being sued by one of my creditors!! Called them and got NO help! Ended up satisfying that legal mess myself! I waited on the phone over 30 minutes to speak to a manager and ended up hanging up! I was quoted a 3 to 4 years to settle my debt and now am being told settlement would be approximately 2 years past the date I was given. I have paid my monthly fee every single month,,,Right now I am very angry with this unprofessional Company!

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I'm so very thankful for the experienced help that Freedom has shown me and the follow ups that they show me. They have earned my trust and appreciation. Thank you once again for helping me through this meaningful time...

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Great service just wish my credit would need to be ruined to use them. Also wished I could have picked which creditor to negotiate with first and so on.

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Getting in this program made me feel like I can breath again. 😌

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I haven’t had any problems with them and they have alerted me about every settlement that has come up for my approval and any new accounts that have shown up.

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Got me through a tough time with ease and professional staff who new their system.

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Freedom debt does okay on all the regular debts. But when it comes to something that is in legal, they dropped the ball. I had to do the negotiating myself and ended up paying it on top of paying what I was paying them.

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Awful experience! The first person I talked to said that I was prequalified for $20k and they were going to make a soft credit pull. After that I have been transferred to a second person whom told me that given my credit score of 765 I could qualify for a 24 months term at 5.99% APR. I was really excited about it and I agreed to move forward with the underwriting. Around 30 mins later, a third person called me with an offer for $11,999 with APR at 25% and a hard pull was made to my credit report when they first said it was going to be a soft pull. Totally disappointed as I declined the ridiculous offer and now I am carrying a hard pull inquiry on my credit report without even getting the funds I was initially told.

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Everything is going exactly the way I was told it would.

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Negotiations with creditors are always completed quickly and efficiently. Communication is always 💯. Great customer service

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The program works but if you ever have to pay a shortage, do it immediately and pay VERY close attention to the effective date. The website will default to make the effective date the day that your short payment is due by, but the payment will take days after that to process, and you’ll lose your settlement due to “insufficient funds” and have to start over and pay more money. Everything else about the program works, but this massive oversight on their part can definitely set you back. I’m editing this because I don’t know how to reply to a reply. I do appreciate the response from freedom debt. And I’m aware that it can take up to 8 days for the funds to be present. I attempted to make my shortage payment before the deadline. I logged in well before the deadline and tried to make my shortage payment. The freedom debt website recognized I had a shortage a guided me to make a payment with the effective date due the day the shortage was due. So for instance I logged in July 19th, the payment needed to be made by the 28th. That’s what the website said. Not that the funds needed to be available, but that my payment needed to be made. I figured i was well ahead of schedule. Then the next screen had a default to make my payment effective on the 28th. The website chose this automatically, instead of just allowing me to make the payment effective at that moment. In hindsight I now know that I should’ve changed the date manually. But at the time I just figured ok, they want it effective the day of that should be fine. Please have whoever does your IT work to change the website so that it won’t prompt people to make an payment on an effective date if there’s a chance an account will go delinquent. There instead should be a message recommending a wire transfer or something in order to keep this from happening. It would’ve cost me $30 but that’s better than losing a settlement.

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Very happy with them, they're the Greatest put ur trust in them 2 get u Debt Free!

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I have just been able to settle another account with the help of Freedom Financial. This has been a very stressful time in my life but with their help, I am making great strides in controlling my situation.

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It is a perfect plan

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Their customer service is beyond excellent!!! I am so glad that I joined this program...I have recommended them to other people as well.

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Great service, they do the job as advertised, highly recommend it

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Makes it easy to pay off debt.

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They have helped me take the right steps to a good future financially.

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As always your there to help and answer my question's

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I am so thankful for Freedom Debt Relief. They have stopped the phone calls and threats. Some of my creditors have settled for less money than I owed. They are great.

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I just started the program waiting to see what going on

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I am happy with the progress and the customer service.

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Freedom Debt Relief is great! Very easy and communication is awesome. Everything at your fingertips.

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I have not had any problems with Freedom Debt Relief. They have been doing a great job of getting my debt lowered, and paid off.

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I was upset because my bank had taken my I had to cover FDR payment and applied it to my loan in which they have always taken out once they see my soc security money enter my account. So I didn't want my deposit for FDR to bounce so I called and I believe the young ladies name was Angie, she calmed me down because I was in tears and she changed my date for deposit for FDR . Which made my day. Thank you all.

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Been with FDR since 2019. Fast forward to 2021, almost all of my debts are resolved. I only have one more debt to resolve and then all of my debts will be settled. It's important to be responsible and to make your deposits on time. Although FDR is here to help, it is still up to you to make your payments. You must help them, help you. Make your payments and they will do the rest. You will be amazed like I was at how much they can settle your debt for. I wont give out my personal numbers at how much they brung my debt down because there is no guarantee they will do the same for you.. Everyone is different and so is their debt.. So to not discourage anyone, I won't be giving out my personal numbers. But I will tell you that they have the capability to bring your debt down by a huge margin,, I am a witness. But nothing I'd guaranteed. The only downside, as I always will say is the credit. FDR will be straight forward with you like they was with me that your credit will hurt,, badly. But, like anything in life, credit can always be rebuild, your life will not be over. You can always rebuild it. Everything in life is risky that can bring rewards or no rewards at all. FDR is a risk and reward operation. The risk is that your credit will hurt, the reward is that you'll be debt free and they will settle your debts.

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FDR is a horrible company. They prey on people when they are at a low. They charge ridiculous fees. They do not settle properly. I would never recommend them to anyone! Ever. You will never be “finished” with them. It took a “cease and desist”, a lawyer and writing all kinds of reviews for them to stop charging me after I had completed the program! They still haven’t stopped. They keep telling me to call them. More of my time. My money. They will also block you when you are telling the truth on their Social Media!!! 😂 Cowards. Crooks. Thieves!!!! Edited again: took them 9 minutes to reply to a negative review! 9. Yet it takes 60+ days for them to finalize your account. 60+ days for them to stop taking your money even though you made a final payoff in the amount THEY tell you. Those positive reviews: BOTS!!! Look into the class action suits people have tried to file. Contact the negative reviewers. Do not believe the positive reviews!

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Always very helpful and considerate

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So I ask for a loan to consolidate, it’s denied. Only solution is this program.. so I enter program and then a few months later a loan is offered at stupid rates. Soo now I feel played. And this is all done with three different companies so all conspiracy can be denied. Not sure why you wait till debt is in default... is that on purpose??? Yes I understand negation, but without any effort I’ve received offers in mail from the credit companies... so the narrative that it’s all to get the best deal is b.s. hook line and sucker is how I feel..

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I had USAA on but it was dropped off please reinstall it along with exxon mobil that was added thanks you Robert bAILLY

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Thanks for the help

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They are always there when I need them, knowledgeable, empathetic and calming. Thank you for going with me on this journey towards financial freedom!

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very fast at getting settlements

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I been enrolled since fall of 2019 and enrolled 10 accounts and only 6 have plans so far. It’s be ok but 2 years into it I was thinking all 10 would have been in plans by now! Not sure if I would really recommend.

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Always get great help from them!

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It was late and my husband and I needed some help. We were thinking it was too late and we made the attempt to call and it was wonderful to get a quick answer. The representatice that answered our call was kind, knowledgeable, and very helpful. She answered our questions, as well as provided the documents we needed. Awesome customer service.

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Always prompt great service when phoning

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Answered my question and explained options that would be beneficial for me. Also, reviewed how my account worked and my dedicated account.

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Experience, What can I say. The people at Freedom debt made sure I was informed about everything. Repeated questions making sure I understand every step of the process. I can't thank them enough.

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The associate was very attentive ,helpful And knowledgeable.

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So far it has been mostly TALK reading papers that were sent to me via email and post office.

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Every time I have needed to call concerning my debt, the person that I talked to has been very helpful. Everyone is knowledgeable and willing to take their time to answer my questions.

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Very helpful keeps in contact information that you are given is easy to understand

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I was very happy to hear that I am close to graduation day.

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I AM VERY DISSATISFIED AT THIS POINT, AND NO I WOULDN'T RECOMMEND ANYONE TO OBTAIN YOUR SERVICE AS I AM THINKING OF GETTING OUT OF IT MYSELF.

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You misrepresented yourself and told me one thing to get me into your program but then changed your rule after a few months.Your deceit caused me harm

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The approach seems to have integrity and follow through. I'm not so pleased with the cost, but I accepted it. There has been structure and good communication in alignment with what was promised. I probably wouldn't make this choice again, but it has been helpful in conveniently getting me past my credit issues.

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I really like the Business Model. No Pressure, lots of educational information

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Was very help full

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I am so glad I joined Freedom Debt Relief. I was headed for bankruptcy which I didn't want. I have been in the plan now for almost 2 years and in all of this time I have never once been harassed by a creditor - Freedom Debt Relief handled it all and I am so happy I made the choice I made. Knowing that in a few short months from now I will be debt free is the best feeling in the world. I highly recommend Freedom Debt Relief - the program works!!!

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They have been very helpful ever since I joined Freedom Debt. Very prompt in responding to emails and phone calls.

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Take good care and the all concern for customers!!!

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WARNING Look at your statements and beware of the dashboard. They railed my mother who has dementia and when she was able to pay the settlement NO ONE WOULD LET HER. I spoke to 3 people and they gave me the run around (A LOT OF DOUBLE TALK). ITS DISGUSTING WHAT THEY DID TO MY ELDERLY MOM WITH DEMENTIA. How dare you not let her pay and cause so much frustration. We demanded a ledger so we can see exactly what they do. BECAREFUL.

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Great customer service

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You all are wonderful especially in communication!!!! Thank you!

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No complaints. Everything has progressed smoothly and we are making progress. As of January 1, 2022 we will have completed 2 of 4 years I'm excited to finish the nest to years. We are going to celebrate.

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I had a terrible experience with FDR. My debt was not lowered at all. Its been over a year and my credit fully plummeted AND I owe more money now than when I started. Both Chase & Wells Fargo would not settle with FDR. Instead, I was served twice. I did receive a settlement offer of $4,000 from Chase directly to my address months ago. I shared that document in my FDR portal. FDR did not get that settlement done. Instead I owe over $11K still to Chase. I would have taken out a loan over a year ago and not allowed my credit to suffer so much if I was aware that both banks would possibly not settle for anything lower than what I owed them.

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I requested to change the date my Dedicated payment is to be withdrawn electronically from my bank account and the customer service representative was very thorough in explaining to me and touching on several points I needed to know and then was very efficient in proceeding to accomplish the change.

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I feel like I’m heading in the right direction. I feel some of fees are a bit much. After you save me a little bit then I owe it to you.

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The best to fix credit problems

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Thankx very much.

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The people at Freedom Debt Relief have been amazing at negotiating my credit debt. They are courteous and friendly when I contact them and I am thankful for their assistance.

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Customer service is always very nice!

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I was in deep trouble with my debt. I was making the payments each month not missing any but I had no money to live. I tried dealing with them individually but they wouldn’t help me. I told them I’ll stop the payments and they didn’t seem to care and they would take me to court to garnish my salary. I contacted FDR and from that moment I agreed on the terms, I felt relief. They have fond everything they promised and have negotiated my debt for pennies on the dollar. I have a couple more settlements to sign off on snd all will be well. I suggest you use them if you get yourself into debt hell. It’s not worth the aggravation. Let the pros handle it Ken Timmins

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I called Freedom Relief Program and I called a few times I was not sure if I wanted to do this but after talking to them I felt really good about it ! I’m so glad I did they are so helpful and answered every question I ask them ! Definitely a plus program!

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Received a court sessions on one of the debts that FDR has, they are taking care of the matter.

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Very helpful. I’m very happy with the progress of my accounts with them. It’s such a relief to know my debts are getting paid down as they should. Thankful for y’all!

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Freedom has helped organize my credit card debt and offer an affordable strategy to pay it off. I'm very satisfied.

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Everyone is super helpful and quick to respond to any question I have. They turned a really stressful situation into an almost non-existent one...I mean, the problem is still there, but I'm confident it's getting taken care of in the most professional way possible.

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Thanks Freedom Relief. So ready to get this behind me.

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The personnel you have give you assurance of any question we have, but they do it easy that all the worries are put aside Customer Service so polite and they give you the answer you are looking for So happy to be dealing with a company dedicated to all financial problems we have at the moment, for sone of us that never had this situation before Thank you for all you do

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My economic situation went down due to my mother passing and a month after COVID happened so I was going crazy with creditors calls and my credit went down so fast and didn’t know what to do and I found freedom debt relief and they were so helpful first explained everything that needed to be done and once I accepted the deal they took care of my creditors and after a while help me even more with a loan to pay off my debt completely now my credit score is going up so totally recommend this wonderful people.

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Thank you for this opportunity to say how much FDR has helped me in thr nearly 3 years I have been with them. Although I have had some financial difficulties in the beginning of the year and was ubable to fund my account they continued to work with me. Settlements are being reached and I feel real progress . I appreciate their efforts and have faith together an end to my debt is nearing. Thank you

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Everyone that I have spoken with has been very kind and helpful.

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This is a great company for debit relief.

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I have been very happy with the help and information provided by Freedom debt relief. They have been very upfront with every aspect of my program and have kept me informed of all that has and will be done on my behalf.

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In the beginning Freedom Debt Relief did well with me. However, when I received a small claims judgment against me, I called to talk to someone knowledgeable about the judgment. I was supposedly transferred to their so called attorneys, but I sat on hold for over a half hour. That’s when I knew I needed to find another program. Which I did. I called Freedom Debt Relief to cancel my program with them. The person I talked to was rude and mean. I was told when I joined that I would get my money back that was held. The person on the phone stated I had over a thousand dollars and I wouldn’t get any money back and the money will not be used to pay some of debtors that I had. They were going to keep it all. I couldn’t believe it. I put my trust in them and I was lied to. So, be careful.

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so far they have been great leaving me and my husband less stressed on paying our debt down

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I have satisfied with the program help me a lot with my debt and is very recomendable to my Frend thank you freedom debt

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It's been a year of service with three accounts and I have over paid and my credit is still affected... You can say what you like and I'm not calling in because every time I call in I get a different story and I ask them to refer back to the call notes I was suppose to be done with the program in October now it's another month and never missed a month with you or anyone else...I'm not sure what's going on but no I don't like your services and would not recommend them. Please dont use my name in whatever you reply back...Please & thank you!

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Satisfied with FDR so far.

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have been with Freedom Debt Relief and i am very satisfied with my results.i would recommend them to anyone who has numerous credit card debt.

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Freedom Debt Relief has given me peace of mind by their professional assistance in helping me remove all debt. I thank them for their kind and efficient staff. I couldn't have done this without their help.

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