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Freedom DR Review

Reviews 41,142
Freedom DR
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Freedom DR
Freedom DR
Excellent
Reviews 41,142
Michael Graw
Feb. 07, 2021
1 min read
Michael Graw
Freedom DR Summary
Freedom DR is one of the largest negotiators of debt in the US. The service works with a range of unsecured debt types, including credit card debt, personal loan debt, and medical bills. Freedom DR offers an initial consultation for free and an online dashboard to track your account status. The company also offers customer support 7 days a week.

Pros

  • Accepts a wide range of unsecured debts
  • Free initial consultation
  • Customer support 7 days a week

Cons

  • Can negatively impact your credit score
  • Not available in all 50 states

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Why Go with Freedom DR

 Freedom DR specializes in unsecured debt, including credit card debt, debt from personal loans, and medical debt. 

Another reason to choose Freedom DR is that this service puts an emphasis on customer service. To start, you get a free personalized consultation to find out whether Freedom DR can help you with your debt. In addition, if you do choose to work with Freedom DR, you can get in touch with their support team 7 days a week. The company also offers an online dashboard where you can monitor your account and payments.

What’s Offered

  • Free initial consultation
  • Phone support 7 days a week
  • Online client portal

Highlights

Freedom DR offers a free initial consultation to determine whether you qualify for their programs. If you do, you’ll pay money towards your account and Freedom DR will negotiate with lenders on your behalf to reduce the amount you owe.

The company charges between 15% and 25% of the debt you enroll in the program. While that might sound like a lot, remember that Freedom DR’s programs are designed to help you get rid of debt for less than you owe. The average person works with Freedom DR for 24-48 months. 

  • Free initial consultation
  • Fee based on the debt you owe
  • Specializes in unsecured debt
  • Support available 7 days a week
  • Online account dashboard
  • Member of the American Fair Credit Council

Types of Debt Covered

Freedom DR only works with unsecured debt. Types of debts that fall under this umbrella include unsecured personal loans, medical debt, credit card debt, and some types of private student debt.

Site Security

Freedom DR’s online account portal is secured with SSL and 128-bit encryption. The company also keeps client’s financial records encrypted on its servers.

Help & Support

Customer support is a key feature of Freedom DR. This company offers support 7 days a week by phone and email, and you have the option to speak with certified debt consultants. As a client, you can also log into your online account at any time to check your payments and account status.

Address

Freedom DR, PO Box 2330, Phoenix, AZ 85002-2330

Summary

Freedom DR can help you reduce the amount you owe by negotiating with lenders on your behalf. This service emphasizes personalized support and offers access to certified debt consultants 7 days a week. 

There is no upfront cost to consult with Freedom DR.

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Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Freedom DR
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Freedom DR
Excellent
Reviews 41,142
on
Excellent
78%
Great
12%
Average
4%
Poor
2%
Bad
4%
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roy everts
16 hours ago
No Pressure
They are easy to work with and there's no pressure.
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john mc
16 hours ago
I was trying to reach a sales person to…
I was trying to reach a sales person to start a new account and found it to be impossible because your IVR phone system won't connect you with a human being using your main 800 number. This is totally unacceptable and you are going to lose a lot of customers and new business because you're too cheap to have a viable call center or proper contact number. My number is 818-268-0976 if you want to reach me.
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angie sherrill
18 hours ago
They talked me thru every detail
They talked me thru every detail
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marlene condell
18 hours ago
The ease of knowing made the right…
The ease of knowing made the right decision when I joined FDR and the ease of knowing my journey is in the right hands.
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terry ledet
19 hours ago
Fast respone
Fast respone
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siripala
19 hours ago
Please be aware of this company runs by…
Please be aware of this company runs by group of thieves. they steal your money they should go to hell and this kind of company should eradicated ASAP. Please never trust. Don’t give any penny. They will never solve your problem, and they will put you in more depth.
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jill meskimen
21 hours ago
Peace of Mind
I have a peace of mind that I never thought I could have. The stress of the phone calls (still coming although the message never changes), when I didn’t know what to do, is so much better. The info that Freedom gives when they take on your case is such a help. I have had one card settled, and as my account accrues, more will get settled. I truly appreciate Freedom Debt Relief. I can sleep at night again.
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jennifer hawes
a day ago
Still have one credit card not settled…
Still have one credit card not settled after 3 years or more . That’s ridiculous.
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sarah bender
a day ago
National debt relief alwats there for you to help you.
National Debt Relief helps you to negotiate to your creditor.
I
irene
a day ago
I feel so much better knowing that…
I feel so much better knowing that someone is going to bat for me in negotiating a fair and honest deal with the credit card companies and I feel a lot better knowing that I’m going through the right track with my credit.
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jeffrey
a day ago
Everyone is very nice and helpful
Everyone is very nice and helpful! Working quickly to resolve my debt and the phone calls have stopped since working with Freedom debt Relief!
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joann blanton
2 days ago
They help take the pressure off your…
They help take the pressure off your shoulders will refer them anytime
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patricia guedes rodrigues
2 days ago
As a struggling freelance interior…
As a struggling freelance interior designer myself and my husband have been under great financial stress and struggling to pay for the lifestyle we would like including an unaffordable rent and expensive food deliveries. This resulted in us accruing debts of upwards of £50k. Freedom from Debt relief have helped us take the first step in paying off our debts monthly and working towards improving our credit score. We are hoping to be able to buy a house in 10 years or less once we have been able to get a good credit score. Thank you to Freedom Debt Relief. You have been absolute lifesavers and the best thing is its all confidential so our landlord does not know how much debt we are in.
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miriam mclaughlin
2 days ago
Taking to long to settled I couldn’t…
Taking to long to settled I couldn’t off done it faster my self
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jennifer chesley
2 days ago
They are courteous and kind to help…
They are courteous and kind to help people resolve there debt resolution!
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bill s.
2 days ago
The service I’m receiving is fantastic
The service I’m receiving is fantastic. Very quick response with text messages. Also, phone calls are quick to be answered. My questions are fully understandable and I’m satisfied with the personal care being received. Also the law firm contracted did a fabulous job on my first settlement.
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evelyn kuuan
2 days ago
In order to be debt free again
In order to be debt free again
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susan castor
2 days ago
They are getting things accomplished
They are getting things accomplished
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james
2 days ago
Great service
Within the first month, I got my first offer. Good sign that everything is going well.
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mary peabody
2 days ago
Awesome service
Awesome service
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phillip
2 days ago
I’m not happy atcall with my progress…
I’m not happy atcall with my progress even I’m even angrier because I spent all this money on a loan that one of your programs turned down so it was a waste of time, money and effort
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patrick
2 days ago
Ease of access.
Ease of access.
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morrow
2 days ago
Freedom has been GREAT they already…
Freedom has been GREAT they already settled one account with only 2 payments made. This was the best switch we have made.
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kathy
2 days ago
So far everything has been great with…
So far everything has been great with customer service and help
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spunky
2 days ago
I was in the program for 18 months and…
I was in the program for 18 months and paid them over 4000. They paid a total of $958 of that $4000 to my debts. The claim is that they are this great negotiation team that can reduce your debt. Two of the debts that they supposedly were “negotiating”, sent me messages offering me to settle my debts, one for $1200 less than they had negotiated and the other for $1000 less. It’s a scam! You can negotiate your own debt without paying huge fees. They also inflated what I actually owed, charged me the fees on the inflated amount, and took their entire fee up front before paying one dime on my accounts. This was not at all how it was explained.
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rupert johnson
3 days ago
It makes it alot easier to get out of debt…
It makes it alot easier to get out of debt with Freedom debt relief a helping you deal with your bills Thanks
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olga benavidez
3 days ago
Latest experience was…
Unfortunately my laktest experience was disappointing in that I desperately needed to push back my deposits because I had a totally unexpected monumental expense on registering our vehicle. There was no compassion in making an allowance in view of the fact I've been consistent with the deposits.
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daniel schmidt
3 days ago
One of the best choices in my life
One of the best choices in my life. To be in trouble with debt tied to high interest rates, FDR provided an easy means to pay off this debt at a reasonable expense. The staff is courteous, respectful, and knowledgeable. I am relieved to settle my highest debt with great results with the help of the legal department.
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douglas begay jr
3 days ago
I appreciate their help so much!
They are very helpful and I am very much grateful
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lisa johnson
3 days ago
Overwhelmed
I just started but I am very overwhelmed. Constant phone calls and emails from creditors. Would like some piece of mind. Also first payment is due today and it has not come through yet. I need to close the account and the sooner I can do that it would be easier.
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dl aguilar
3 days ago
Rescued!!!!
Rescued!!!! I was drowning from a past very bad experience with my fist debt relief company when Freedom Debt Relief was recommended by a friend. I was very hesitant BUT within going into my second month I have accomplished more than 5 months with prior headaches. I would and will always brag about Freedom Debt Relief from the beginning to end, their staff is amazing, forth coming and work very hard for you. The updates are happy moments and positive results.
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sherry flinn
3 days ago
Well put together website
Website is pretty easy to navigate
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jolinda lucas
3 days ago
Kind and considerate
The associates were kind and considerate to my situation. They assured me that I will never be alone and have a great team of people working with and for me.
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patricia griebenow
3 days ago
Staff always helpful
Staff always helpful. I wish that the program would work faster than is does.
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tim mcnemar
3 days ago
My debt is gone......
This company did what they said they would do. Altho it did take a lil longer than i thought it wolud. But still i would reccomend to friends
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corey mcglone
3 days ago
I thought the process was easy enough
I thought the process was easy enough
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jrdl
4 days ago
Great service
Great service, knowledgeable associates and caring for customers.
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susan cook
4 days ago
Helped me get my bills to a point that…
Helped me get my bills to a point that I could comfortably make payments on my other bills!
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sarah
4 days ago
Very Helpful!
Very helpful and easy to handle debt.
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paula siler
4 days ago
Very effective n communicative.
Very effective n communicative. Representatives are happy to assist.
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mary gregorich
4 days ago
I was under much stress and worried for…
I was under much stress and worried for my family then I new I had to do something so that's when I made the life saving phone call to freedom Debt relief.
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meisha collette
5 days ago
Effective
Effective, quick, communicative, and available.
C
cynthia ruschak
5 days ago
Great customer service
Great customer service. Alfredo was very friendly, knowledgeable and made me feel at ease.
A
amanda vandry
5 days ago
I called Freedom Debt Relief needing…
I called Freedom Debt Relief needing help with a bunch of loans that I accumulated in a short period of time, cause I was needed money for everyday bills plus my job was cutting back my hours. Brad Bowling was very helpful in getting all of my accounts in order and very patient and understanding with my problem. I appreciate his help and everyone else that I have talked to to get me approved for the program. Thank you.
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baraka allen
5 days ago
I just feel a sense of relief that I…
I just feel a sense of relief that I finally will be able to pay my bills off with little stress
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vincenzo macchia
5 days ago
the communication and the…
the communication and the professionalism
K
krystal h
5 days ago
My first debt was paid sooner than I…
My first debt was paid sooner than I anticipated, which was a nice surprise and a huge relief!
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lori thomas
5 days ago
This Company can improve by returning…
This Company can improve by returning emails to questions asked., and working in enrolled credit in a timely manner before interest and fees increase., and two not be misleading in the process of one joining this program.
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david
6 days ago
I was drowning in debt
I was drowning in debt, I reached out to FDR. I received emails from 2 different people. The phone conversation ended with an enrollment, didn’t give me a chance to think it over. I have reached out to customer service on 3 separate occasions as I have decided to withdraw from the plan, in a period of 2 weeks, not a single response. I got a generic thank you for contacting us, not one single email from a counselor or even a call. The first 2 weeks I was called regularly, then after my first payment I didn’t hear from a person, just standard email program information.
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mary rowland
6 days ago
I have tried logging on to my dashboard…
I have tried logging on to my dashboard so many times it won't allow me to it wants me to change my password I do that it still won't allow me to come on somebody help me
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caitlin painter
6 days ago
I had a really great experience with…
I had a really great experience with the representative I spoke with who helped me come to the decision that I was making the right choice to get back on track. I feel confident in my decision, and I look forward to the next steps of resolving my debt. I look forward to having less stress moving forward.
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abbie bryan
6 days ago
They have been tremendous in helping me…
They have been tremendous in helping me and my husband reach our financial goals and have allowed us to clear debt to move forward.
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steven grattan
6 days ago
Freedom has excellent guidance
Freedom has excellent guidance along every step of the way!
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monica boehm
6 days ago
Nobody’s done anything yet I have no…
Nobody’s done anything yet I have no review yet can’t do that
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samuel morales
6 days ago
You are fast and the best
You are fast
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gursharan singh
6 days ago
Very good 👍 nice work
Very good 👍 nice work
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patricia beard
6 days ago
FDR really helping me solve my…
FDR really helping me solve my debts,Iam so happy I called them.
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roland roy
7 days ago
Customer friendly service.
Customer friendly service.
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loren javier
7 days ago
Daniel Sciaudone
I looked to sign up for Freedom Debt Relief and immediately got a call from Daniel Sciaudone. He walked me through my options and worked to sign me up for debt relief. But, what I was most impressed by was Dan. He was so calming and competent and walked me through everything. Not once did he make me feel like I was wasting his time or asked a dumb question or judge me. THIS IS AMAZING CUSTOMER SERVICE TO ME. I am so glad I signed up because of Dan.
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vicki villarreal
7 days ago
The professional that answered the…great ex
The professional that answered the phone when I called was very kind, helpful, patient and informative. Made me feel glad I called.
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michael flanders
7 days ago
Very helpful
They make sure to make your life stress free and not worry about your debt
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jones all is good so far. no p
7 days ago
Nothing went wrong
Nothing went wrong. Allis good
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aida padilla
8 days ago
Freedom is an excellent company that really helps you get in track with psymen5s snd paying the debts.
EXCELLENT COMPANY ANDCTHE STAFFS ARE BEYOND EXPECTATIONS THRY TEALLY K OWS THEIR BUSINESS VERY WELL.
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alejandra rodriguez
8 days ago
This company help a lot to the people…
This company help a lot to the people who need help with the credit card
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leisa engelken
8 days ago
Haven’t been with the company long but…
Haven’t been with the company long but so far things seem to be running smoothly.
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karleen freeman
8 days ago
Their efficiency and prompt negotiations
Their efficiency and prompt negotiations
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shannon martin
8 days ago
Wonderful company easy doing business…
Wonderful company easy doing business with nice workers and very helpful
J
jeffrey bennett
8 days ago
Easy communication
Easy communication
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carolyn
8 days ago
Knowledgeable staff who explain the…
Knowledgeable staff who explain the process well
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rosa minaya
8 days ago
I’m happy the Way this company is working with me
I’m happy the Way this company is working with m, and helping me out with my situation.
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edward burns
8 days ago
so far so good
so far so good FDR is doing what you said you would do.
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christopher centers
9 days ago
Settlements happened in a timely manner…
Settlements happened in a timely manner and effective communication!
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randall r., donna r
9 days ago
concise
concise. Very happy with results
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domores
9 days ago
I am trusting the process and it’s working
Communication is regular and concise. I feel you are working quickly on my behalf as I now have two settlements since signing with you in late August. I feel good about the process in general and any preconceived apprehension I may have felt when first contacting FDR has been set aside as the work began.
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carrie
9 days ago
Everything has been smooth and hassle…
Everything has been smooth and hassle free.
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lolog
9 days ago
I wish I had not done this
I wish I had not done this. My credit score has tanked while I await the negotiations and it’s taking so much longer than I anticipated. It’s Christmas and I can’t use any credit cards at all or get new cards. It’s already been 5 months and they’re anticipating another 6 months for my settlements. I should have done it on my own by negotiating lower interest rates.
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danny breceda
9 days ago
……’”
………..”””””
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maria ford
9 days ago
Recomiendo esta empresa
Me parece que esta empresa es seria, toma tiempo en negociar, pero no me preocupa si me demandan mis acreedores, pues freedom debt tiene abogados para protegerme. todavía falta pero puedo recomendar esta empresa a otras personas que estén agobiadas con las deudas. 👍🏻
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shawn guzek
9 days ago
Nice people
Nice people, and really easy to deal with
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kevin
9 days ago
Is great company good customer service…
Is great company good customer service they try to help me as well thanks !!!
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geoffrey bayless
9 days ago
very helpful
very helpful
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kathryn
9 days ago
Freedom comes through for you!
Freedom does exactly as it says it will. You accumulate $$ in your dedicated account and when there's enough in there, they start picking your debts off one by one by getting settlements from your creditors. Just had my first settlement and couldn't be happier!
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joy henderson
9 days ago
This company is helping to negotiate my…
This company is helping to negotiate my debt, and has been paying off my declined credit
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cynthia hansbarger
9 days ago
I do fnot have to worry with you taken…
I do fnot have to worry with you taken care of my bills that I run up.
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william alvarez
9 days ago
Dealing with credit card debt can be…
Dealing with credit card debt can be nerve racking. Especially when you aren´t making as much money as you once did and you are paying minimum and getting nowhere. You have always done the right thing and paid on time but now, you just can´t. It's scary, embarrassing, worrisome, and all you worked for is being ruined by getting deeper and deeper. I had a hard time accepting that Freedom Debt Relief would be the right choice, but after almost a year, I am so glad I made that choice. They have been very understanding and helpful and negotiate with creditors to get me a great way to pay over time but really knock the debt down as well. It's hard but seeing the debt go down is so comforting. Highly recommend if you are out of other options that you go with these guys
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charles collier
9 days ago
Nice folks
Nice folks. Very helpful and patient. I had some rearranging of deposit accounts to do before starting but there was no pressure.
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juan mata
9 days ago
The work being done tells it all
The work being done tells it all. Thank You
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yolanda velasquez
10 days ago
Ms. Velasquez
Mr. Clay a very understanding individual that explained the process. Did not rush through the process but was very kind, helpful and took all steps by steps. So far my experience has great.
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frederick mortson
10 days ago
Game Changer …
Honestly I have been very much impressed with Freedom. They've really taken pressure on me, without Freedom I wouldn't have known where I would be today.I would strongly recommend Freedom to my family and friends.
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richard call
10 days ago
With Freedom Debt Relief help over the…
With Freedom Debt Relief help over the last few years it has helped my credit and helped me pay off so much of my Debt. I would Recommend this to anyone that truly wants to get out of debt but is not looking for a free handout to pay them off for them. Hard work and dedication to your cause.
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scott mossman
10 days ago
The professionalism of the people that…
The professionalism of the people that work there are 2nd to no one. made the whole process super easy
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joe moya
10 days ago
I would definitely recommend using…Fredom Debt Relief
I would definitely recommend using Freedom Debt Relief to get rid of debt in a managed and timely manner. It was easy and took a load off my mind. If it worked for me, it can work for you.
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j.wright
10 days ago
Freedom Debt Relief Review
Very Easy and the set up payments are customized to my current situation. They listen and if you have any questions you can always get a person. Just started it but very excited to be rid of my bothersome credit debt!
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karema alarabi
10 days ago
I appreciate your hard work for solving…
I appreciate your hard work for solving the first that I have in matter of few days
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hala khoury
10 days ago
Touching bad on everything that has to…
Touching base on everything that has to do with my account and always asking what they can do to make it better.
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hiram roche
10 days ago
I was very glad to do exactly as they asked me to do.
, With the debt pile coming into my home., First I was very nervous on getting my bills turned over to a company and gain my trust of them. Time started going by and I constantly checked the schedule projected goals, they were on top of the game as I was keeping my timely payments on my end of agreement. I am more happy now than when I started, as I see the goals been achieved . I will gladly recommend this company. Hiram Roche
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samir uddin
11 days ago
I hope you’re doing good for me too…
I hope you’re doing good for me too take care my all accounts
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brenda thomas
11 days ago
Freedom from debt
FDR Walks you through everything you need to work with to get your account ready for whatever comes up. They teach you all about credit cards that I never knew . How credit cards build up interest. High interest rates . I would apply for one to save a 20 or 30 percent off then the next thing you have another card maxed out . I learned a lot about credit cards I never expected before. I wished they would teach in schools on financial and credit. Before I called FDR I have health issues. But they showed me how they could help . I’ve been in the program for three years. You learn to budget your money how to bye things you need then things you want . You need to stick to the program never be late or skip a payment. I believe that helps a lot . The first thing I’m going to do when I graduate the program is open a savings account . That’s the most importance’s to me . FDR took so much stress off my Heart I felt like I would never get ahead and I wouldn’t have if it wasn’t for FDR. Thank The Lord I found this program. And Thank FDR for all they have done for me .
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sharon
12 days ago
I would like to renegotiate my monthly…
I would like to renegotiate my monthly payment. At this point it’s higher than my rent.
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stephanie panetta
12 days ago
Beware…
Customers service was always wonderful and informative. But I regret using freedom. My debt started at $31k and my final results were $22k. I was told from the very beginning that my final numbers after negotiations would be around $15k. They lured me in. Not what I expected. My monthly payment is still astronomical as well. I listened in on a “negotiation” with one of my creditors. Freedom accepts whatever number the creditor gives them. That’s NOT a negotiation! If I had to do it all over again, I would not have used Freedom.