Trustpilot reviews

See what some costumers are saying about Freedom DR

Excellent

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Reviews 37,967

Excellent

78%

Great

12%

Average

Poor

Bad

donniqua misher

20 hours ago

They are amazing with communication and…

They are amazing with communication and getting things done.

jose chavez

a day ago

Well explain all the details thank you

linda

a day ago

FDR!!

FDR!!! You all are awesome I’m so thankful for your company. I see my first settlement im so excited!!! Customer service is awesome they answer quick!!!! Great communication… thank you I’m continuing this journey stress free.

cheyenne

a day ago

Freedom debt relief was good to me

Freedom debt relief was good to me. I was skeptical at first and it was hard sometimes to keep up on my bi weekly payments but i’m so glad i stuck through it because i just graduated from my program and i am now debt free!!! And they pay you for referrals i’ve already had two people sign up under my name! Customer service was always good it was always someone who spoke clear english and was very kind and informative. Also GET THE LEGAL PROTECTION THEY OFFER I’m glad I did cause one of my creditors tried to sue me and their team represented me and sorted it out! It was only like $12/month more and really glad i had it. I have absolutely nothing bad to say about my experience thank you freedom debt relief for helping me become debt free without having to declare bankruptcy

laura n. loness

2 days ago

What deficits??

I have made my payments on time and have made additional deposits, however I keep receiving emails telling me I have a deficit.

stephanie gutierrez

2 days ago

Updates

I’ve gotten updates as I was told and it’s easy to understand

edward randall

2 days ago

very helpful

When I have called you all have been very helpful with any questions that I have. I would recommend your services very highly

laura heffner

2 days ago

We are so grateful for all of your help…

We are so grateful for all of your help to us! You have been fantastic. We are blessed and deeply grateful for the guidance and support you’ve given us at a very difficult time in our lives!

john janssens

2 days ago

You did not take payment on the 4th so…

You did not take payment on the 4th so my plan has not started.

dora

3 days ago

Very helpful I'm less stressed and…

Very helpful I'm less stressed and worry free.Freedom is very easy to apply and they don't pressure anything.Very professional as they understand my situation with all the HARDSHIPS I WAS IN TY

yvonne mackellar

3 days ago

I'm just getting started so far they…

I'm just getting started so far they been kind.just going to have. Trouble with the amount have to move was paying 800 a month and it's going to be alot more.rent. I lived here 6 year he selling the condo

frances croslin

3 days ago

Very Good Was very pleasant to work…

Very Good Was very pleasant to work with Very good listenerThey Are Helping Me So Much. God Bless Them. Thanks AgainF D R. FMC

gloria ramos

3 days ago

l am satisfied with your program

Paying off my debt without a hassle

sarah brochini

3 days ago

The company was exactly what they…

The company was exactly what they advertised and they were very informative and made me feel very confident that together we could resolve my debt which is a huge weight off my shoulders so that is what they're doing right

william reiss

3 days ago

Very helpful

jim page

3 days ago

Get paid

I think I made a good dission with your company

frank

3 days ago

No more debt stress…

I started feeling the stress of my debt ,, I realize I am part the fault thats part of the reason u enrolled in Freedom Debt Relif and by making this decision I now feel the relief i am looking forward to graduating this program ,,, Thank you Frank Bellido

paulette

4 days ago

Great experience..

They really helped and worked with me.. great experience!!!

scott

4 days ago

My agent Ken was outstanding

My agent Ken was outstanding. They’re very transparent and honest. Good option if you’re struggling.

jiae pyle

4 days ago

much easier to let them handle.

They provide so kindly and honest service.

tish nielsen

4 days ago

I’m in a bigger mess now then I was…

I’m in a bigger mess now then I was before they sold my Acc and I have been charged way more then in interest then when I had my cards do not do this talk to your creditors and work with them they did get my stuff down but then the fees equals out what was taken off so NO THEY DID NOT HELP ME

dru wilkie

4 days ago

Just personable and knowledgeable.

4 days ago

Not very helpful after I signed up

I was told I would be able to modify my plan and discuss my situation at any time. when I reached out the my contact person, they told me to contact customer service. I did so and have not heard from anyone. I need help and feel this company is just out for itself and not interested in helping me once I signed up.

dana elder

4 days ago

I have dealt with FDR before..

I have dealt with FDR before... they are on top of what is going on.

shirley armstead

5 days ago

The reps are really there to assist the client. My Rep. went over and beyond my expectations

This is my second time using Freedom Debt. I came back because of their success with my accounts.

joel heintz

5 days ago

Very helpful.

Very helpful.. thanks so much

peter ernst

5 days ago

Kind and thoughtful

Kind and thoughtful. Patient and understanding.

tammy seifert

5 days ago

Having spoken with Greg R was a great…

Having spoken with Greg R was a great thing he helped me in slot of ways … he was very patient with me Thanks Greg

sharon bosley

5 days ago

The process was thoroughly explained

The process was thoroughly explained. Things have happened as promised.

5 days ago

A little Scary

A lot of helpful information.

albert trevino

5 days ago

Great so far

Great so far ! Nice to know I will have this debt paid off sooner.

kathryn

5 days ago

i like it

the helpful people

abbagail wells

5 days ago

Great Customer Service

The gentleman I spoke to was very friendly and made sure I understood the whole process and asked multiple times if I had any questions. Would recommend this company to any friends or family needed help getting rid of some debt.

gordon andresen

5 days ago

you are doing everything you promised…

you are doing everything you promised to do in a very timely fashion. there is never a time when we said what are they doing for us,we understood right from the begining exactly what to expect.

barbara jones

5 days ago

I TRUSTED YOU

On February 2,2023 ,I got an alert from freedom debt relief. In red letters and under lined!!!! Client Dashboard Alert; Due to your commitment to your freedom debt relief program, you've been selected to apply for a loan through our trusted partner, consolidation plus. You may have a loan consultant reach out to you soon. So now you are trying to get rid of me because of my reviews? I DO NOT want a loan 😫 .... That is what I am trying to get out of... The company is the one who dropped the ball and I received a judgment. Trying to pay the judgment and this company has been hard 😪, not a relief. I have 1 loan to get paid off the 6th of this month thank God....Now I have 1 ,I am paying on and 1 that has no settlement yet. So now you are trying to get rid from me with a loan?????I trusted you in the start of this...

robbie ryals

5 days ago

FDR was the best decision I have ever…

FDR was the best decision I have ever made. When I got my call after seeing if I qualified. He walked me step by step as to what was going to happen. As far as any questions I had all I had to do was pick up the phone and call.

gaige richardson

5 days ago

This is a hard time for me and I'm glad this is here

Other than the first person I talked to (Farukh Perez), who lied about a lot of things this had been a good experience.

cynthia toney

5 days ago

Representative was very pleasant and…

Representative was very pleasant and explained things clearly

linda pennington

5 days ago

Debt Free

Helped me with my debt..explained how the program worked..always answered my concerns...relieved a lot of my stress..thanks Freedom Debt Relief

kenneth arnold

5 days ago

Helping me become debt free from credit…

Helping me become debt free from credit card debt

utopia worley

5 days ago

The agent was very knowledgeable

Best customer service

catherine marple

5 days ago

Debt relief

I am just getting started and so far it’s great!

elvira espinoza

5 days ago

The company was great to work with

The company was great to work with. Really easy and straightforward steps to take. Customer service was always excellent, I always had all my questions any.

jacqueline mayo

6 days ago

Debt settlements and timeframes

dario longo

6 days ago

Excellent

I’m sorry I don’t speak . Very well

ricardo tapia

6 days ago

Debt sucks

Great communication, during the phone and e-mail, the orientation helps a lot .

herbert mandl

6 days ago

I just started the program so far so…

I just started the program so far so good l was little disappointed with customer service I was supposed to receive a phone call on Jan 31 to go over something?never received that call and I had a question and I didn't get a answer

frank

6 days ago

I've been enrolled in the program for…

I've been enrolled in the program for over a year + and you still haven't resolved a couple of my debts.

kmkj

6 days ago

You have come up with a settlement…

You have come up with a settlement offer very quickly.

becca ann lanney

6 days ago

the ease of the first settlement.

wanda johnson

6 days ago

I feel great

The stress I have been relieved from since I signed up is amazing you keep me posted on everything you do and I feel like im part of this whole process

annette newton

6 days ago

Everything was clearly explained

Everything was clearly explained. No problems and easy to use their service.

mary lattimore

7 days ago

Wonderful people to work with

Keep o tap everything they do

emily stockdale

7 days ago

Feeling Better

After just being in this program for a few months, I'm already feeling calmer about getting out of the financial hole I've dug.

brandi blair

7 days ago

HIGHLY DO NOT RECOMMEND

I enrolled over $20,000 in debt, it ruined my credit I worked hard to maintain for years. Then this program took years, one of my accounts actually went to court and I didn't save any money at all and I paid for the extra legal coverage THANK GOODNESS, but the fact it even got to that point is ridiculous to me! Not to mention, didn't save me any money at all! Then on my other settlements, the settlement amounts looked great but then they charged me so many fees it barely saved me money. One example: I enrolled 7,647, by the time I was offered a settlement my balance was actually 8,545, they settled me for 5,127 so the reduction amount of 2,519 looked great but then they slapped on 1,911 worth of fees. And this also happened on my 3rd account as well. SO HIGHLY DO NOT RECOMMEND, found out I could have called the companies and negotiated for myself and saved the fees and save myself thousands. Please use my horrible experience as a tool for yourself to not ruin your credit and waste YEARS of time for very little results!!!! I HIGHLY RECOMMEND NOT USING FREEDOM DEBT RELIEF!

mark jackson

7 days ago

So far everyone I have dealt with has…

So far everyone I have dealt with has been professional and informative.

james carlton

7 days ago

It’s an amazing program

It’s an amazing program! Cut the amount owed in half and had all my credit card debt paid off in just a few years.

denver miller

7 days ago

Y’all are fantastic

luz balderrama

7 days ago

Compassion and understanding people

I have been very nervous with this, the people I have spoken to through out this journey have been so helpful and reassuring.

irina vishnevskaya

7 days ago

What's important for people to know

Customer service always ready to assist and answer all the questions. I had 3 accounts to resolve, and I was assisted though the entire process.

mike z

8 days ago

I am pleased with the progress.

ernest estrada

8 days ago

So far so good 2 resolved 8 to go

cesar gutierrez

8 days ago

Excellent

Excellent , everything is professional and Well done no problem keep it up You guys excellent work.

debbie

8 days ago

So far they have done just what they…

So far they have done just what they said and I’m following them closely..

theresa aldrich

8 days ago

i can never get through with my…password or email address

i can never get through with my password it keep me that its not my password i changed it 3 times and it says the same thing i have had trouble every sence i started please send me a passwors thats suits you thank you, theresa aldrich

libtcher

8 days ago

I have over 27,000 in credit card debt

I have over 27,000 in credit card debt. So far I’ve had two accounts settled and savings were great. For example I had one account of over 3000 and they settled it for 1800. They also give you a “dashboard” where you can follow your progress. Just be aware there are fees associated with your account and any savings can be reported as income to the IRS and your credit will tank until you get progress of paying off accounts. Overall completely satisfied

joseph ryan jr

8 days ago

Settlement

I am only 6 months into this and already settled 2 accounts. On my way to debt freedom. Thank you!

joe diaz

8 days ago

Using Freedom Dept Res restored…

Using Freedom Dept Relief has restored my credit rating, has lifted a large burden off of me and my family. They took care of my dept as promised with monthly payments. I highly recommend to any person that is drowning in dept.

thelma caraveo

8 days ago

I have been stressed for awhile now but…

I have been stressed for awhile now but when I heard about Freedom Debt Relief program I thought there was some hope for me. I was Right!! They were able to help me with my first settlement so far. I know I have more settlements to work on but I know they will help me with the best ones that will work for me.

barbara jones

8 days ago

I have a question

I have a question, when I enrolled in this so called debt relief my debt status was 31,639 with 8 enrolled now I have deposited 25,152 dollars 💵 with 1 debt still not being paid. Where have I saved any money. With 2 being paid and 1 not. I had 9 enrolled the one you dropped the ball on and I was sued with a judgment. I paid that one myself with NO help from you... With your fees being so high, how 🤔can I save???? One more question when you pay a bill the money comes out of the current balance that day BUT when you take out a deposit from the bank it takes days to get on the current balance. Even though the bank has it deducted the day you take it out. Now I have asked this same question to your representatives with no luck to an answer. Your withdrawal shows the date it was taken out BUT not on the current balance for days, WHY??? And by the way STOP taking the money out early, when it is to come out on the 7th do not take it out on the 6th. Relief it is not!!!!!

johnny lewis

8 days ago

This company has reduced my dept…

This company has reduced my dept significantly and have kept me on track for my anticipated graduation date with all my debt behind me for that I am so grateful

anita l nelson

8 days ago

Thus far it is the communication…

Thus far it is the communication factor. Nothing been paid yet, but I love the information given.

lolita lyyn

9 days ago

So thankful that Stephanie reach out…

So thankful that Stephanie reach out for me and always check on me when I need something need to be resolve and my monthly payment is so reasonable that won’t make my life so hard thank you.

candace mills

9 days ago

I cant be happier with freedom debt…

I cant be happier with freedom debt relief. I'm so grateful to their help.

tara purdy

9 days ago

Horrible customer service and nothing…

Horrible customer service and nothing was resolved to date!

mark k mckay s

9 days ago

All the help I received getting …

All the help I received getting Appoved for my Program Thx to Everyone

lucas rich

9 days ago

So nice to work with.made sure I new…

So nice to work with.made sure I new everything they were talking about. Glad to have the help to get my bills paid off. Thanks so much! Definitely will recommend yous to others.

leslie ordway

9 days ago

So organized

So organized, ‘em went smoothly

asharaf elessawi

9 days ago

Freedom Debt Relief was very helpful to…

Freedom Debt Relief was very helpful to make me get rid of my debt It made it very easy to do it God bless everyone in this company Freedom Debt Relief is the right choice

evelyn sims

9 days ago

I was able to speak my concerns…

I was able to speak my concerns directly with the representative and I was listened to. They met my expectations. The transaction was fast and now I feel confident that my debt is going to manage the way it should be.

barbara carter

9 days ago

They made me feel like I wasn't alone…

They made me feel like I wasn't alone and was very professional.

lillie lattimore

9 days ago

This was and still is a Financial nightmare

This was an still is a nightmare ..I did not read or told that the company allows your credit cards to go into default plus and let’s not talk about the compound late fees etc before negotiations starts ….not good… so a $1500 credit card balance could easily triple before negotiations begin ….. it took them more than four an a half years to pay off three of the four credit cards something I could have done in less than eighteen months the customer service is outrageous after several attempts to find out when this Financial nightmare would be over I still haven’t gotten the correct date….another thing if the credit cards are not paid and registered with a debt relief program you are required to claim the money as income on your tax return…..which put me into a higher tax bracket so instead of having a return….I had to pay…. NOT GOOD this is my experience with Freedom Dead release

joshua patton

9 days ago

I was feeling overwhelmed and extremely…

I was feeling overwhelmed and extremely stressed about my financial situation and when I found out about Freedom Debt Relief and got signed I felt so relieved for the first time in a few years. Tyler Knighton is my agent that set me up on my program and I appreciate everything he has done for me. I look forward to the continued support from Freedom Debt Relief.

michael molz

9 days ago

verry satisfied with how informative…

verry satisfied with how informative they are and how on top of it they are. everyone i have talked to has been verry friendly.

linda cummings

9 days ago

You cannot imagine the feeling of…relief.

You cannot imagine the feeling of receiving the help from FDR. When things are beyond your control, and you just can’t figure out what to do, FDR is the answer. I learned my lesson and I’ll NEVER go into debt again. Thanks so much!!

linda creswell

10 days ago

Real people to talk with

I got a call from Freedom debt relief about my first settlement but it was robotic message! I rather talk to someone to get a clear understanding

gary bango

10 days ago

The easiest company to work with one…

The easiest company to work with one call for any questions it was solved just make your payments the rest is history

daniel dunston

10 days ago

I feel this is going to take a while.i…

I feel this is going to take a while.i feel bad for not paying on my bills.

cheryl darbypayne

10 days ago

Freedom debt relief was very helpful in clearing my debts.…

Freedom debt relief was very knowledgeable about clearing my debts by working with me to payoff them off. I do appreciate all the help that they have given me. I saw their add in my email and called not knowing what to expect.I happy I did made that call. Thay also keep me informed step by step.

cassondra honea

10 days ago

Great tools

They have provided great tools to help me get on track

james comeaux

10 days ago

It’s Over, and I’m Not Sure I’d Do It Again

I just last month completed the whole experience. Was it hard? Yes, but I knew from the start that it would be 3 years of hardship, but the alternatives were even worse. So, we bit the bullet and now it’s over. To be sure, I never thought that I had been lied to or misled. It’s just that there are several things that you are not told. For instance, a debtor may just prefer to write off the debt as a business loss, which they can do, but in the end, you receive a Form1099 in the mail and it is now taxable income on this years taxes.

11 days ago

So far no issues

No issues with program so far

vickie cochran

11 days ago

Get bills paid

Being able to get creditors off my back

mary martini

11 days ago

customer service

the lady was very knowledgeble

barbara jones

11 days ago

Every Step 🚶‍♂️

Today I got a email from trustpilot.01/27/2023. Stating that freedom debt relief asked for more details to better understand my experience. If I did not respond my review may be taken offline. So here it is. I have been with the company from 2020. Bad year to start with signing up with this company made it worse. You say your goal is to support your clients every step. Somewhere along the line you missed a few steps. In 2021 when I called saying I was being sued and I sent copies of the paper work to you, where were you. You wasn't on the step with me when I was in front of the judge getting a judgment. When I called your people would say it was being taken care of. No it wasn't. When your on attorneys did not know about it, I called them when I got home from the court house. By the way you were not on those steps!!!! You send emails wanting more money when I have it the account. If you would not take out 1500 dollars for one settlement and that creditor called to make the statement.... We gave a date to take out the money and you take it a day early. What about all of this you do not understand???? I have said it before but no one understands. You always make it sound like it is our fault. Like you said in your reply you will reach out to me if necessary!!!!!! It is necessary, every step remember. 🚶‍♀️

patty dalton

11 days ago

All questions where answered and…

All questions where answered and information was very helpful.

kenneth

12 days ago

Only been with FGreat customer service reedom debt relief for…

Only been with Freedom debt relief for a short time but I can truly say they have been awesome so far. Great customer service, very responsive to my needs. Looking forward to eliminating my debt.

abigail hammonds

12 days ago

I was surprised to have a settlement so…

I was surprised to have a settlement so quickly

russell rohr

12 days ago

thanks

very helpful

customer

12 days ago

Excellent

FDR did what they said they would do and kept excellent records. Yes, you do take a hit on your credit, but that was explained up front. I didn't know about the tax impact, but they helped me get out of an impossible debt. My credit score is on the way back up after completing the program. Very happy with their service.

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