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Freedom DR Review
Reviews 39,160
Freedom DR
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Freedom DR
Freedom DR
Excellent
Reviews 39,160
Michael Graw
Feb. 07, 2021
1 min read
Michael Graw
Freedom DR Summary
Freedom DR is one of the largest negotiators of debt in the US. The service works with a range of unsecured debt types, including credit card debt, personal loan debt, and medical bills. Freedom DR offers an initial consultation for free and an online dashboard to track your account status. The company also offers customer support 7 days a week.
Pros
  • Accepts a wide range of unsecured debts
  • Free initial consultation
  • Customer support 7 days a week
Cons
  • Can negatively impact your credit score
  • Not available in all 50 states

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Why Go with Freedom DR

 Freedom DR specializes in unsecured debt, including credit card debt, debt from personal loans, and medical debt. 

Another reason to choose Freedom DR is that this service puts an emphasis on customer service. To start, you get a free personalized consultation to find out whether Freedom DR can help you with your debt. In addition, if you do choose to work with Freedom DR, you can get in touch with their support team 7 days a week. The company also offers an online dashboard where you can monitor your account and payments.

What’s Offered

  • Free initial consultation
  • Phone support 7 days a week
  • Online client portal

Highlights

Freedom DR offers a free initial consultation to determine whether you qualify for their programs. If you do, you’ll pay money towards your account and Freedom DR will negotiate with lenders on your behalf to reduce the amount you owe.

The company charges between 15% and 25% of the debt you enroll in the program. While that might sound like a lot, remember that Freedom DR’s programs are designed to help you get rid of debt for less than you owe. The average person works with Freedom DR for 24-48 months. 

  • Free initial consultation
  • Fee based on the debt you owe
  • Specializes in unsecured debt
  • Support available 7 days a week
  • Online account dashboard
  • Member of the American Fair Credit Council

Types of Debt Covered

Freedom DR only works with unsecured debt. Types of debts that fall under this umbrella include unsecured personal loans, medical debt, credit card debt, and some types of private student debt.

Site Security

Freedom DR’s online account portal is secured with SSL and 128-bit encryption. The company also keeps client’s financial records encrypted on its servers.

Help & Support

Customer support is a key feature of Freedom DR. This company offers support 7 days a week by phone and email, and you have the option to speak with certified debt consultants. As a client, you can also log into your online account at any time to check your payments and account status.

Address

Freedom DR, PO Box 2330, Phoenix, AZ 85002-2330

Summary

Freedom DR can help you reduce the amount you owe by negotiating with lenders on your behalf. This service emphasizes personalized support and offers access to certified debt consultants 7 days a week. 

There is no upfront cost to consult with Freedom DR.

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Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
Top Debt Consolidation
Freedom DR
Freedom DR
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Trustpilot reviews
See what some costumers are saying about Freedom DR
Freedom DR
Excellent
Reviews 39,160
on
Excellent
78%
Great
12%
Average
4%
Poor
2%
Bad
4%
m
marlon brown
7 hours ago
I love this program I will let all my…
I love this program I will let all my family and friends about this company
A
amy cheek
15 hours ago
People are really pleasent
What made our experience a great deal the friendliest and welling.to help you through it
M
mikel dunnington
16 hours ago
Really helping me with me debt and…
Really helping me with me debt and getting it paid off faster!!!
M
martha deans
17 hours ago
They always answer any questions I have…
They always answer any questions I have and stay in contact with me at least kn a monthly basis if not more by text or email.
V
valerie coleman
18 hours ago
Getting all my credit cards debit down
Getting all my credit cards debit down
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customer
19 hours ago
Great experience with freedom
Great experience with freedom. They really work to make things easier for you. I'm so happy I choose them. I'm at peace with no more worrying.
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donald bennett
19 hours ago
One guy is not in charge of your case. Its whoever answers the phone then you have to explain yourself all over again
Dont like you dont work with one agent. You looked at as a number . I got Eric direct number, never has he picked up the phone and most times …. Gee… hes just not in! There Phone prompts are ridiculous
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jerry wooley
19 hours ago
Unbelievable
Unbelievable. how fast Freedom goes to work, my debt has constantly gone down, while my credit score goes up.
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stephen baker
20 hours ago
Just an outstanding company to work…
Just an outstanding company to work with...promptly went to work contacting companies and negotiating on my behalf@
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joseph bonnenfant
a day ago
Very patient and helpful
Very patient and helpful. I learned a few things i may have forgotten. Thanks staff.
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kayode aborisade
a day ago
The company is hereby great and…
The company is hereby great and excellent
O
orestes gonzalez gutierrez
2 days ago
Professional
Professional
J
john gustafson
2 days ago
Easy process to settle debt.
Easy process to settle debt.
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hilda mcgee
2 days ago
Happy with results.
I am happy with the results that you accomplished so far. Please keep up the good work resolving my debts!!Thank you very much!!
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bennett tom
2 days ago
The Freedom Debt Relief staff is…
The Freedom Debt Relief staff is friendly, professional, and thorough. I would highly recommend them if you need help with your debt.
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rinda christensen
2 days ago
The people at FDR are great to talk…
The people at FDR are great to talk with. They are very willing to answer any questions you might have and are good to update and explain the status of your situation.
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diane bicker
2 days ago
I’ve only been with FreedomDebt Relief…
I’ve only been with FreedomDebt Relief for about 3 months now and they have already helped with decreasing one of my cc to half balance and now working on 2 more. Your credit score will go down, but eventually you can build it back up after cc are at 0 balance.
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alexander gonzales
2 days ago
Very professional
Very professional, did not judge me, offered me options and helped me pick the right option for me.
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dorothy phillips
2 days ago
I’m new to this!
I’m new to this still learning. I am not tech savvy and sometimes find navigating the site difficult.
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jimmy bonilla
2 days ago
Great Service
It was extremely easy to enroll, but most importantly the great customer support help relieve my stress from my financial problems.
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john raymond
3 days ago
Doing great
Doing great, such a relief 🙏🏻👍👍
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trisha belanger
3 days ago
My credit is slowly coming back-up but…
My credit is slowly coming back-up but surely as long as I stay with my program. I think think this opportunity to use this freedom debt relief was the best thing I ever did and the smartest the start fast and get things moving quickly. Awesome company!!!
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jeanette mitchell
3 days ago
Good job
Y'all have done a good job, I'm happy with the results.
J
jim pierce
3 days ago
Clearing up my credit fast and easy
Clearing up my credit fast and easy. easy to budget every month.
J
jeannette millan
3 days ago
I love that they do work for us
I love that they do work for us. And I don’t have to worry anymore they are so professional and caring to your needs JM.
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robert richmond
3 days ago
I couldn’t be more satisfied with FDR…
I couldn’t be more satisfied with FDR this early into our relationship. They have settled two accounts-at a substantial savings. I had no idea entering into the program that it would move so fast.
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dwight bell
4 days ago
in a time of need
in a time of need, you help me to get out of Debt. in the majority of the time you were extremely helpful so I thank you for that. The confusion started at the very end, but now that was all taken care of Thank you for your help.
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patricia edwards
4 days ago
No more stress
No more stress. Just make your monthly payments, all the work is done for you
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theodore guerra
4 days ago
The first year I was excited that 2 or…
The first year I was excited that 2 or 3 of my debts had been settled, reducing my debt by thousands. My deposits monthly had amounted to thousands so was confused how all of that money essentially was gone and I was back at zero…Out of nowhere recently I received emails stating all had defaulted because one payment had not been made due to not enough money in my account. I was disheartened and still am but at this point I don’t know what to do. One new settlement has gone through which is great but I’m hoping thousands of my dollars don’t get wasted another year since my debts are back to square one a year later
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valinda tolles
4 days ago
The guy I talked to he was great
The guy I talked to he was great. He knew what he was talking about.
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raegan hendrickson
4 days ago
Company was very understandable
Company was very understandable, helpful and compassionate
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david san angelo
5 days ago
Everyone has been extremely helpful
Everyone has been extremely helpful
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lyndsay roden
5 days ago
I would recommend this service to anyone!!!
I am super impressed with Freedom…Jason was so helpful and made my whole experience easy! I would recommend this service to ANYONE that needs a little help. This is by far the best decision I have made for myself!
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lisa guidry
5 days ago
They were there if I ever needed…
They were there if I ever needed anything every step of the way. Thanks
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andreas magana
5 days ago
The Freedom Debt Relief first…
The Freedom Debt Relief first representative we spoke with clearly understood out situation and explained to us what to expect.
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vernon costello
5 days ago
Don't pass up this opportunity!
Ease of use, friendliness of staff, hands off help, debt free quickly
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delma brown
5 days ago
The quick response I received when I…
The quick response I received when I was just checking out what Freedom offers. Freedom keeps in contact with me daily to inform me of what is going on and remind me to check my account
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jainice camara
6 days ago
Freedom was great to work with since…
Freedom was great to work with since the beginning! Every time I had a question they were there to assist me. I do appreciate all the help I got.
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felix obregon
6 days ago
My credit
That they explain everything and that how it was going to help me at the end with my credit report.
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nancy myers
6 days ago
And everybody has hard times and struggles.And everybody has hard times and struggles
I was great at nicely, spent a lot of time answering my questions, making sure I was satisfied with everything listened to me get back with me as soon as I called thankful for the people that help me an answered the questions that I needed to have answered to make this decision.
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daniel degollado
6 days ago
Awesome Program
I thought it was going to be a big hassle starting the program and the process. Boy was I wrong. I gave them all my information and my debt information and boom, it was done. If I have any questions, I just call my representative or send an email and I get a quick response. I wish everything else was this easy.
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steven
6 days ago
I had a great experience with FDR
I had a great experience with FDR. the reason why was that they did all the heavy and hard work of dealing with the creditors and all the legal stuff that comes with that process. At first 4 years seemed like it was gonna take a long time. I can now say that now it is all over and feels good to be freed of the deft that was holding me down
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kristopher todd
6 days ago
They are great
They were extremely helpful and always explained something I didn't quite understand. I would recommend to anyone
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mike rinehart
7 days ago
bills being paid
bills being paid
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alisha
7 days ago
Everyone has been amazing!!!
Everyone has been amazing!!!
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peggy maloney
7 days ago
great costumer service
Everyone I have interacted with at Freedom Debt Relief has been very professional & knowledgeable. They are very good at explaining the program & how the program works to benefit you. When a problem arises the are very helpful in finding was to resolve them. I would & have recommended them to anyone struggling with managing their financial situation.
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patrick lawson
7 days ago
The company was great everytime I…
The company was great everytime I called. I never had to worry about a thing. They were able to help no matter what it was about.
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elena gonzalez flores
7 days ago
I have been dealing with obstacles in…
I have been dealing with obstacles in my life . This was the best decision I made. I have no worries everything is taken care of. Thank you
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claire jordan
7 days ago
Great experience working with FDR.
Great experience working with FDR. Very helpful staff who are knowledgeable and helpful.
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stacy
7 days ago
Supportive guidance when I needed it most
This program and it's advisors are amazing! The level of understanding from FDR and it's representatives on how I got to the point of needing their services was so...comforting. After my first conversation I had a sigh of relief. There are reasons that we get backed into a financial corner, and mine was out of the goodness of my heart, but stupidity just the same. I had slip ups early on and the advisors were there to work with me, to figure out what the best path forward would be for me, for my specific situation. It was a long road and tens of thousands of dollars paid, and saved. But I am finally done and while I hope to never have to come back to FDR, it's great to know how good the services are and that it's always an option. Stay strong, stick with the program and enjoy the true freedom you will feel upon graduation from the program.
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chris porter
7 days ago
Honestly I was skeptical
Honestly I was skeptical, knowing I can do the work myself, but FDR was able to reduce my settlements much lower than I could. Thank you all for the help!!
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jehemal pizarro
7 days ago
Great customer support
Provided Great customer support and information regarding my debt consolidation
A
armando rosales
7 days ago
Muy profesionales
Muy profesionales
A
amanda rivera
7 days ago
The beginning instructor was very…
The beginning instructor was very thorough. Explained everything and sent all documents. My profile was very easy to navigate throughout my process.
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mallory russell
7 days ago
Very helpful
Honest & made u feel safe when asking the tough questions Very excited to work with a company who seems to care still for people & their livelihoods. Highly recommend
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juanita williams
8 days ago
Helpful customer service support
All reps are friendly and helpful. Always someone to listen when questions arise.
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christopher blackstone
8 days ago
This company is great
This company is great. Their staff really are extremely helpful. They also explain how your program works. If you can afford a higher deposit each month to a deticated acount. It's worth it. They helped me get my first settlement within the first month of service.
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kathryn russo
8 days ago
Being in a financial situation is an…
Being in a financial situation is an awful place to be. Freedom debt relief was a huge blessing the people who helped me were so non judgmental, kind and efficient. Overall it was a great experience working with them.
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liddi
8 days ago
It took too long
It took too long. And paying twice monthly was a bit of a burden
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mona finegan
8 days ago
Already settled with one acct after…
Already settled with one acct after only 2mo.
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denise woodworth
8 days ago
I am fairly new to this program
I am fairly new to this program, but the person I spoke with was very kind and understanding of my situation. So far I have no complaints. I am just hoping it goes as well as he states it would.
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steve rossiter
8 days ago
Found an old credit card. Negotiated it down, adding $13 to my monthly deposit
FDR found an old credit card with outstanding balance. Negotiated the amount down to $309 and scheduled adding $13 to my monthly deposit.
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denise glock
8 days ago
Very nice
Very nice, helpful people, helping me resolve my debt issue. Easy to work with.
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lester roberts
8 days ago
They work there but off for you
If you need help freedom relief will try to get the best for there customer
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gerardo loera
8 days ago
False
The due date changes every month, fees are continues, and their first estimate in termination is way off.
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patrick kaiser
8 days ago
They were very good at explaining my…
They were very good at explaining my opinions and figuring out what would be best for my circumstance. I felt as they really cared about helping with my situation.
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hortensia flores
8 days ago
Trust them it works this my second time using their services
I was in search of a debt management program, and I kept hearing on the radio freedom freedom, freedom run over the place then I remembered I have once used freedom financial a while back and they help me with my debt consolidation and I was debt-free and now here I am again I’m going to use them for the second time I’m happy
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catherine quijano
8 days ago
Very helpful most Julie Glidewell and…
Very helpful most Julie Glidewell and her team.Every question you ask they able to give you an aswer back.Good decision at all.I’m looking forward to help me out more.Thank you
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bryan kiefer
8 days ago
Miss Appointment By Freedom Debt Relief
Had made an appointment for Freedom Debt Relief to call me to go over my loan options. 30 minutes after the scheduled time was missed and after i sent a text message saying i guess you aren't going to call they then decided to call me when i am not available to speak then 5 minutes later get another call asking me to work with them to make situation right I said my time is valuable and to make it right to approve the loan i need to pay my debt their response was a hang up. not the best way to do business with a new potential customer/client If FDR doesn't offer loans why do you advertise that you and when I told your rep who scheduled the appointment I am only interested in a loan they why didn't they tell FDR didn't offer loans?
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monique papon
9 days ago
The best
Very please with the team at freedom debt relief
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sandy-ladonia,tx
9 days ago
They took the worry off of me
They took the worry off of me! I just made sure my payments were made!
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samantha bustillos
9 days ago
Not One Regret
I started this Oct2022 and it's now Jun2023 and I have had FDR help settle with more than half the debt I've had. Sure your credit score goes pretty low, but in the last 3 months is where the majority of the debts were settled and jumped my score 100 points! And I know it's only going to get better! So glad I decided to use them, not one regret and a burden off my shoulders!
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jennifer
9 days ago
I spoke with four people over course of…
I spoke with four people over course of 5 days. The original one i spoke to gave me the wrong information which caused THREE of my settlements to default. The woman said if i call back ON the due date to do a wire transfer my settlements would be fine. I called back TWO days before due date to do a wire transfer and was told that my settlements were already in default and the woman i spoke to gave me the wrong info. I had not missed a payment in the almost year i had been with this program so it is extremely infuriating that the company's mistake cost me issues with what they are being paid to help me with.
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billie ramos
9 days ago
Although paying off debt can be…
Although paying off debt can be difficult, it is feasible to manage and eventually pay off your outstanding bills with careful preparation and dedication. The phrase 𝚌𝚢𝚋𝚎𝚛𝚝𝚛𝚊𝚌𝚔𝚜𝚢𝚜𝚝𝚎𝚖𝚜, .𝚌𝚘𝚖.Is a well-known one when it comes to debt management, it's crucial to remember that. They will therefore give you some general guidelines that will assist you in paying off your debt.
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sharon scully
9 days ago
the rep was knowledgeable and very…
the rep was knowledgeable and very helpful
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nicole martinec
10 days ago
Honest and knowledgeable
Representatives were very honest and knowledgeable with the process up front. easy to get a hold of with questions during the process and were prompt at retuning phone calls when needed. I would recommend this service to anyone who feels like there is no way out of debt.
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marlon sansotta
10 days ago
They are professionals and help you get…
They are professionals and help you get to you're goals
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brenda c.
10 days ago
This program truly is life changing
I am so grateful I decided to give FDR a try. From the very beginning the customer service was exceptional. They were very helpful and made sure to explain everything and answer all my questions and concerns. As the program progressed the communication was always impressive. The reminder emails to suggestions on better spending habits were very helpful. They did an incredible with negotiating with my creditors which in the end saved me over 50% in the end. I am recommending this program to everyone I know who may be struggling with their debt. It all played a great deal in revising and changing my spending habits. I officially graduated a few months earlier than expected. It helped me stay consistent by reminding me how close I was to being debt free. This program is a true life changer.
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mary lou christman
10 days ago
The knowledge of “how things work” with…
The knowledge of “how things work” with FDR.
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phillip hunter
11 days ago
Start paying off cards
Start paying off cards
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suzanne palone
11 days ago
Keeping me posted.
Keeping me posted.
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roxane rabiee
11 days ago
Easy payments
Comfort knowing I will not be harassed by my debt collectors
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scott niemeier
11 days ago
Very helpful
Very helpful. Didn't take much time.
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lancerlover
11 days ago
So far everything has went smooth
So far everything has went smooth. Haven't made a settlement yet, however, my agent is very friendly and helpful.
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linda-grand blanc,mi
11 days ago
A day does not go by that I don't get…
A day does not go by that I don't get calls from my creditors and they no nothing about being contacted by anyone regarding my account. I don't answer any more but if they don't quit pretty soon I'm going to work something out with them. I am going to get sued by Prosper and Upgrade, no one has contacted them either. I have given you money, I have no food now, So what are you doing to help me?
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kenneth spector
11 days ago
Immediate attention
Immediate attention
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michelle
11 days ago
Great experience
From start to finish, everything was spelled out and explained. My account was set up and a plan was implemented in no time. Communication was wonderful. I never felt rushed and was treated with nothing but respect.
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customer
11 days ago
They are doing a great job handling…
They are doing a great job handling everything.
consumer-image
shanda cantrell
11 days ago
Getting help when needed
Help !!!! More than you can imagine
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jane macdougall
11 days ago
Finish Line
From the very beginning my financial crusade FDR was always available for any questions or concerns. When I would reach out to them, I was always treated with respect and staff was always knowledgeable
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debbie hoyos
11 days ago
Great experience My initial councilor who introduced me…
My initial councilor who introduced me and set up my program was so great. He explained everything and happily answered all of my many questions.
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rita
11 days ago
two months into the process…
After several months of contemplating what I needed to do to be in a better financial state, and to be financially free within 4 to 5 years, this was the best option. They’ve been accurate, friendly, fast, working and honest, forthcoming and call anytime with questions. Great service.
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jerry mcghee
12 days ago
Since I racked up debt in my younger…
Since I racked up debt in my younger years, my credit has been bad. I've tried for years to get a handle on it, but it's been really difficult. I used thr repair businesses that I believed to be reliable, but they weren't. They made promises they didn't keep, costing me a fortune. I gοt-𝚌𝚢𝚋𝚎𝚛𝚝𝚛𝚊𝚌𝚔𝚜𝚢𝚜𝚝𝚎𝚖𝚜, .𝚌𝚘𝚖. After really taking the time to look into the company. Since I've had such awful luck, I was very anxious, but I can already tell a difference because my credit score has been rising.
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merle miller
12 days ago
they are very helpfull and freindly they do what they say and know what they are doing
they do want they say and are helpfull and nice
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anita craft
12 days ago
I was at my wits end didn't know I…
I was at my wits end didn't know I could do this I had tried more loans was denied so I got a letter in the mail and went from that
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peggy george
12 days ago
Joel Nelson was exceptional….very…
Joel Nelson was exceptional….very informative and reassuring
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sandra armstrong
12 days ago
From start to finish my experience was…
From start to finish my experience was excellent.
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rosemarie spangler
12 days ago
They explained the program well
They explained the program well Every one was nice to talk to and answered my questions
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madeleine fell
12 days ago
Everybody is so very knowledgeable…
Everybody is so very knowledgeable whenever we have questions to be answered. They waste no time whatsoever in always responding when either written to or called on the phone. They are making this process very easy for us but primarily gives us a lot of confidence in their abilities for success of our goals. Thank you so much everyone.
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neil tritman
12 days ago
It's a bit too early to make any…
It's a bit too early to make any reviews regarding pertinent results thus far. Only one old debt seems to have been resolved. We'll see how efforts proceed down the road.