Trustpilot reviews

See what some costumers are saying about ClearOne Advantage

Excellent

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Reviews 7,400

Excellent

88%

Great

Average

Poor

Bad

betzaida rivera-gomez

2 days ago

Great customer service by Jonathan Wild

Jonathan Wild Helped me throughout the whole process. Very well detailed. I appreciate all his work.

joanne hernandez

2 days ago

My debt concerns and situation

I was really stressed out about my financial situation. I spoke with Hallie Lewis from your company and she was very informative and explained how your program works in detail and walked me through everything. I joined your program after speaking with her and am looking forward to being debt free in 4 years. Thank you very much.

medrine mugambi

4 days ago

Beck educated me about the program

Beck educated me about the program. He is very informative, Patient and kind. He has excellent client professional relationship as he walks you through the program details and advantages. Keep up!!!!

gino mazz

4 days ago

Found out the truth

Found out the truth with a little digging. This scam reduces you debt by 25% at the most. Avoiding creditors and not making payments for 6 months landed me in court with 3 out of my 5 creditors. No one helped me in court. My rep that was my best friend didn't return my calls. After paying my debt through the courts, I realized the truth is you can call your creditors directly and pay 35 to 55% of your debt on your own. Without destroying your credit, ending up in court, ruining your life. Credit card debt is your own fault anyway and cleaning up your own mess is cheaper than giving these crooks a 28% commission on "lowering my unsecured debt". You didn't, my legal fee's were brutal, and my credit is below 400. Thanks clear one

terra mccoy

5 days ago

I had a very goodi experience

I had a very good experience with clearness today the representative that helped me was very professional and helpful he got me the consolidation needed for me in a short time and explained every step as he went through the process I'm very pleased and would highly recommend.

lydia udave

5 days ago

Faith Howell was very thorough in…

Faith Howell was very thorough in explaining how the program will work for me. She was patient and pleasant in helping me set up my financial plan. I feel a sense of relief in moving forward.

ed merrill

6 days ago

Grateful! We spoke to an incredibly kind

We spoke to an incredibly kind , patient and knowledgeable man named Bruce Rapp he was wonderful! He speaks English clearly ,and for someone who has a hard time with thick accents that was a huge relief. He went through everything with us and was so patient as we collected all the information. The stress he took off our shoulders is unmeasurable! The knowledge Bruce has about this program is amazing! He kindly answered all of our questions with confidence.Bruce was very comforting and reassuring. We will recommend Bruce to everyone we know! Thank you so very much! God Bless

chester conatser

6 days ago

Professional and satisfactory interview

I feel very fortunate to have had the opportunity to consult with Darren Gidley about available solutions for consolidating my credit card debt. He was very informative and efficient while discussing the appropriate action for settling my debt obligation. I am confident that my debt consolidation is being handled in a professional and equitable manner. Thank you Darren for helping me develop a plan for the negotiation of debt that had become an otherwise burdensome decision for me. Regards, Chester Conatser

4 days ago

This was the dumbest decision I have…

This was the dumbest decision I have ever made. Enrolling in this program. I haven’t been able to get an apartment or a car, it’s been over a year since I enrolled. Nothing was as expected. This is one of my biggest regrets of my life, top 2. After you enroll, it is very difficult to get someone to talk to, last time I tried, it took 4 hours. Also, they settled one of my debts without my consent or knowledge. Still don’t know what is being done about this, it’s so hard to communicate with them. Also, their proposed settlement comes out to about even from when I first started the program bc of the debt, interest, and penalties I incurred from the required nonpayments. I spoke to other people in similar situations and they dealt directly with their creditors to work out a minimum payment that they could afford. You don’t need to do this program — it’s made my situation so much worse 😔 Update: There were obstacles to get this negative review submitted, but I was determined. Leads me to believe others were removed, 4.8 is not accurate, go based on the other review sites with the negative reviews showing. Shady! Hopefully, this review doesn’t get removed like was threatened.

charlie serrano

4 days ago

They will destroy your credit

Unbelievable, as you can see on my first review someone from clear one responds and I even got a voicemail. I tried contacting them over 10 times and as of today response. Since then I emailed their senior management and still no response… how can I company get away with this specially when they are actually the ones who are now hurting my credit. Do your research go to yelp, try calling their customer service 5 times and see if they answer once. I’m still waiting for a response from the CEO but nothing as of today. I received a called from Lauren which for the first time I felt like someone actually cared and took action. If in fact the are able to fix my accounts next week. I will change my rating because while I experience months of stress I believe that mistakes happen but it’s how you recover and so I’ll see by Monday and complete my review

douglas williams

8 days ago

Drew Kramer was beyond helpful

Drew was beyond helpful getting me started on my road to financial freedom. He explained everything very clearly and always made sure all my questions were answered. If anyone needs help with solving their debt issues, I recommend working with Drew, he’s truly a great persons to work with.

james haynie

8 days ago

Bruce Rapp was so cool and helped me…

Bruce Rapp was so cool and helped me save alot of money

ronald middleton

9 days ago

Drew Kramer is one of your best!!

Drew Kramer is one of your best!!! My situation comes with anxiety and uncertainty that he helped me face with strength and optimism. I look forward to working with this company to reach positive financial health. I will recommend anyone falling into the same struggles I faced with debt by pointing them into your direction. Thank you!!!

james

9 days ago

Beck Lewis was professional

Beck Lewis was professional, consise, knowledgeable and beyond helpful. The main reason l enrolled. Would do business again, but hope l don't have to.

lauren

10 days ago

Very reasonable credit relief options and superior customer experience

Sean Corbett was incredibly personable, professional, and proficient. It’s evident that Sean cares about the people he works with first and is highly knowledgeable within his role to provide the best solutions for the clients individual circumstances. I have been researching various companies knowing I would have to consolidate my credit soon and I am very happy with choosing to go through Clear One Advantage. Sean was able to make the process seamless and stress free. He addressed all of my questions and concerns accurately and with sincerity. Sean’s natural ability to provide top notch customer service not only reflects on how he is a high performing employee but this company truly values the importance of client relations. I highly recommend Sean if you are seeking debt relief options with this company.

larissa monroe

11 days ago

Jeremy was so calm and had a wonderful…

Jeremy was so calm and had a wonderful phone voice. He got me through the questions that I had and made everything extremely simple. I already feel relieved.

megan hicks

12 days ago

Beck was awesome

Beck was awesome! He helped me so much! I'm so relieved. He made sure to make sure I was taken care of and comfortable, and did not judge my financial situation. 100% recommend him!

shelby murray

12 days ago

HUGE thanks to Lashebia Maxwell

Thank you very much to Lashebia for helping me with one of the most stressful, difficult situations I have ever faced. She was the absolute best in every which way possible. Great communication, making sure I understood everything, really made me feel like I was not alone in this process. She's a superstar! She deserves 10 stars!

angela motley

13 days ago

Great job took time and explain it…

Great job took time and explain it everything thank you

jaime

14 days ago

Sean Corbett was extremely helpful and…

Sean Corbett was extremely helpful and explained everything clear It was an easy call and I felt comfortable in starting my relief process

jessica gladieux

14 days ago

Justin Odell

Justin Odell, he was personable, helpful, and and overall awesome person to work with. Would highly recommend him!

jordan

15 days ago

DEITA BOURGEOIS

Deita was an amazing help and was so thorough when explaining things. She is so genuine and is passionate about her job. If there was 10 stars I’d give her 10. She’s amazing!!!

dennis w

15 days ago

Jeremiah was very knowledgeable

Jeremiah was very knowledgeable . I am taking my first steps toward being debt free. Thank you for all your help! Sincerely, Dennis

customer

15 days ago

I just want to thank Jeremiah Chatman…

I just want to thank Jeremiah Chatman for his excellent customer service and going above and beyond. It was a pleasure working with him. He was very informative with helping me with my needs of getting my affairs in order. I couldn’t ask for a better consultant. Thank you Jeremiah. You rock.

lori

15 days ago

Deita made this stressful situation…

Deita made this stressful situation much more bearable for me. She was very helpful, understanding and kind. She explained everything in detail, answered all of my questions and made me feel better about myself and my situation with her comments and kindness. I feel as if a huge weight has been lifted from my shoulders...thanks so much!!!

brenda ladow

16 days ago

Best Customer Service Experience

I just want to say that Jeremiah Chapman has been absolutely wonderful during this stressful time. He is very detailed oriented, takes time to explain everything, very professional and caring at the same time. He is also very thorough in document completion and making sure I understand the next steps in this process. Thank you so much, Jeremiah!

blanca

19 days ago

Jonathan Wild was FANTASTIC!!!!

Jonathan Wild was FANTASTIC!!!!! I recommend talking to him! His non stop calling saved me from my Debt !!! He’s the best

amber rodriguez

19 days ago

Angelica was the best

Angelica was the best, she was patient and took the time to explain everything to me

brenda estrada

19 days ago

Thanks you Sean for all your help

Thanks you Sean for all your help. It was a reliable to find opinions to get back on my feet. Everything was well explained.

charlene

19 days ago

Deita was a pleasure to work with

Deita was a pleasure to work with. She was professional, paid attention to detail, communicated thoroughly throughout the process and was very helpful in every way. I would highly recommend this organization.

irma beltran

20 days ago

I want to say that Adel was very…Good at what she does..

I want to say that Adel was very helpful with everything and got me on board right away, I very satisfied and very happy with her help in all the questions I had to do this. So thank you Adel for everything.

tomas

20 days ago

Excellent service in helping me resolve…

Excellent service in helping me resolve my credit issues.

princess

20 days ago

Angelica went far above and beyond to…

Angelica went far above and beyond to answer my questions and explain everything to me. She was very kind, professional and down to earth. She made me feel like I was talking to a friend that had my best interest. Thank You. Your Great

natasha white

20 days ago

Thank you Clear One

i have been working with Jeremiah Chatman(account exec) for a couple of weeks and he has been with me every step of the way. He is very polite, has a caring nature and puts you at ease. When he says he is going to call, text and email he does just that. He even kept in contact with me after hours to update me on what was going on with my account. I am so happy I could actually start crying because I was so stressed. I would recommend that anyone who needs help with debt relief to contact ClearOne and if you can, ask for Mr. Chatman.

jenn

21 days ago

Sean Corbett (Certified Debt…

Sean Corbett (Certified Debt Specialist) was extremely helpful and caring. He helped me relax by really taking interest in my situation. I honestly was about to cry and he was able to turn that around. In addition to Sean, the process to get approved was quick and allowed me to stop stressing out :).

kelley behrendt

22 days ago

Great service

Deita Bourgeois was amazing! Its embarrassing having to do this but she made me feel comfortable and helped me every step of the way. She was so easy to talk to and very patient with me. I could not recommend a better debt counselor. Very happy!

22 days ago

Jeremy C made everything easy and…

Jeremy C made everything easy and completely understandable. He was gracious with my many questions and concerns. I feel a huge weight lifted off my shoulders. I can’t thank him enough.

charlie serrano

22 days ago

Do not SIGN UP!

After paying my monthly payments, my bank account got hacked so I tried to change my banking information in the portal. It does not allow you to. I called customer service number and for over 2 weeks no response. Now here is the unethical part, they stated that because I missed one payment(because they don’t answer) that 2 of my settlements dropped so I have to start paying them(clear one fees) for at least 3-4 months before next settlement. So I realize that this wasn’t an accident. Clear one settle the first 3 accounts where they received the highest % of fee up to 35%!! Brianne Nagy said to me, we’ll in order for you to get up to speed we have to add $91 more per month for the creditors. But wait a minute how do we know they will ask for that? Her response well during one of our calls you agreed to this. I Inmediately said I want to be out of this program and here is the killer. Brianne said we’ll you can really leave us because there will be settlement fees!! I asked what settlements? You just dropped 2 of them and the other 3 accounts clear one collected their fees 100z%. Do not sign up with this company all they care is about how to get a bigger percentage of your debt no matter the cost. Good luck trying to speak to them. No answer and zero sense of “helping people “ all about the business!. Report them to the creditor bureaus as their fees over the regulations for cc consolitadtion

gary & cheryl zembower

25 days ago

Bruce Rapp was amazing

Bruce Rapp was amazing. He helped us be able to see the light at the end of a tunnel we never thought we would see. I feel like I can breathe again.

tina noel

25 days ago

OMG what a great experience w/

OMG what a great experience w/ Stephen Schroeder, He was very helpful, easy to speak with and his demeanor was not judgmental. Life happens and he made the process off working with this agency a pleasure to work with.

gretchen

25 days ago

Kaycee Kramer ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Kaycee Kramer was helpful and patient and kind and knowledgeable. She made the experience joyful. Thanks so much!

netsanet kelmu

a month ago

Professional and educated

Jeremiah was wonderful and Amazing. when I call I was so nervous and confused. He listens to all my concern and fear .then he explained my options in a very easily understandable manner. he showed me the absolute benefit of everything .he make sure I do understand everything before I decided anything. if it is not for Jeremiah I couldn't do it.his overall view of how everything work was very educational, respectful, and very sensory. he brought me peace of mind. I am so grateful to be able to get a new start. Thank you so much, my dear Jeremiah. I do recommend you to anyone who needs help

kara miller

a month ago

Darrin was phenomenonal.

delina

a month ago

Thank you for making my experience…

Thank you for making my experience easy. I truly appreciate the time Dieta took to help me out.

adam n.

a month ago

Review of Kaycee Kramer

Kaycee Kramer was nothing short of fantastic. She explained my options in a very easily understood manner, was energetic, engaged and eager to answer any questions I posed. Her expertise on the subject matter made making the decision to enroll in the settlement program that much easier. She was also able to get things moving very quickly, and my enrollment was complete inside of two hours. I would highly recommend her to anyone!

milagros

a month ago

Daniel Chandler was amazing!!

Daniel Chandler was amazing and was able to put my mind at ease when he called me. His customer service was impeccable and I had a list of questions that I had for him. He was able to answered them all. His overall view of how everything works was very educational and brought me peace of mind. I am grateful to be able to get a new start and get my debt resolved. Thank you Daniel for all your help.

teri h

a month ago

Give them a try!

Jeremiah was absolutely amazing and he made the whole process seem so much easier than I had ever thought. I had been so worried for so long and he showed me the absolute benefits of everything and how it could be done and I could’ve done it without him, me and my sister both sit here and worked out a plan, and he actually was the lot at the end of the tunnel.

schandera ryan

a month ago

Your representative Brandon Jackson was…

Your representative Brandon Jackson was amazing! He explained everything very well. He was knowledgeable and so very polite. Felt like my husband and I had known him for years. Brandon is a great asset to your company. He lifted so much stress off us. Literally brought tears to my eyes. We feel he was God sent! Thank you so much

jake crank

a month ago

Terrible customer service have been on…

Terrible customer service have been on hold three different times for over an hour cannot get anyone to call me back in 6 months they've negotiated two settlements this is a ripoff a scam

kathleen ward

a month ago

Thank you for your help!

marcia h harris

a month ago

Sean Corbett assisted me with…

Sean Corbett assisted me with clarifying information on my account. He was extremely patient and professional. I truly appreciate the time he took to clarify all my questions. Thank you for hiring such wonderful specialists! Marcia Harris

connie gerald

a month ago

The agent walked me threw it and made…

The agent walked me thru it and made everything so easy

kim mcintyre

a month ago

I cannot tell you the relief I feel…

I cannot tell you the relief I feel from the immediate assistance I received. Stephen was amazing and gave me hope beyond my current situation. THANK YOU!!!!

stephan c aldrich

a month ago

the customer representative

the customer representative, oronde baylor, was very thorough and professional. i loved how he understood what i was going through and listed all my available options to get me out of the predicament i am in. very helpful and would highly recommend this company because of my transaction with this representative.

carrie

a month ago

Was very knowledgeable and friendly and…

Was very knowledgeable and friendly and a very huge blessing!!!! Definitely if I know anyone needing something like I needed I would definitely refer them to Greg!!!

sam

a month ago

I have to say I'm grateful and…

I have to say I'm grateful and surprised by the level of professionalism and transparency provided by your team. I was helped by Emmanuel Volikakis who helped explain everything thoroughly, bringing high payments down to something more manageable and saved me a lot of stress. In this economy, I've barely been able to get through month to month but this will help me have more breathing room, thank God. Thank you all and shout out to Emmanuel, keep doing good work.

divina bodtker

a month ago

Emmanuel is a great agent

Emmanuel is a great agent. He explain everything to me so clearly and precisely. Kudos to him. Im so happy I choose this firm.

tori

a month ago

My agent Jeremiah Chatman

My agent, Jeremiah Chatman was freaking amazing! I was drowning in monthly payments and he got me on a plan I can manage. He explained everything clearly and was honest with me. Anyone with debt needs this service.

maria der

a month ago

Help needed

I was in complete despair, stressed and had no idea what I was going to do about my financial situation. My daughter recommended ClearOne Advantage and Darren was able to help me. I'm less stressed now and ready to get debt free.

jessica white

a month ago

Excellent service & care

I had the pleasure of speaking to Jonathan Wild, he made the process so smooth and easy. I was hesitant at first because I really don’t like speaking to people on the phone but he made the process so bearable and I am SO glad I did this. He helped me get on the right path to being debt free and I am beyond grateful to him. Thank you Clear One Advantage.

ronald davis

a month ago

The agent was the best

rayna

a month ago

Kaycee is amazing!

Kaycee Kramer went above and beyond my expectations and truly made a difference in my journey to debt relief. As someone who is skeptical of these types of programs, it really does show how trust worthy and helpful Kaycee was when helping me. Her expertise in this field helped put me at ease and made me feel like I was finally in control of my financial future for the first time in a long time. I will be recommending her to anyone I know who wants to take control of their finances. I cannot stress enough how grateful I am for her and ClearOne Advantage.

marissa dimaria

a month ago

I spoke with Jeremiah Chatman for my…

I spoke with Jeremiah Chatman for my interview. He was incredibly personable and knowledgable, and educated me on each step in the process. He was great about answering all of my questions and made sure I was comfortable with each step. I recommend Jeremiah for anybody calling ClearOne!

rhonda moore

a month ago

Adam Amato is amazing 👏 he really took…

Adam Amato is amazing 👏 he really took a lot of time to properly explain the debt consolidation programs and it reduced my fears. I would recommend Adam at 1000 percent

ellen olmstead

a month ago

Greg Lamarre was patient and…

Greg Lamarre was patient and supportive, answering all of my questions in as many ways and as many times as needed until I felt certain of the program. I feel confident that he counseled me on the best course of action, and the program I'm participating in seems excellent.

mileishka alicea

a month ago

Hallie Lewis

Hallie Lewis was very helpful, I'm very thankful!

tekisha

a month ago

Debt Assistants, ( Jeremiah Chatman )

After being skeptical of debt assistance, I am so glad that I made the call to Clear One Advantage and speaking with the Debt Assistant ( Jeremiah ) he has made this such a pleasant experience and bearable subject, Thank you .

kathleen noble

a month ago

How COA Helped a Couple in their 70's Recover from Medical/Tax debt

Since my husband and I have completed paying off our debts with Clear One Advantage, I wanted to add a few things we learned from our experiences. In general, we are very happy with the plan that we completed using COA. Our situation was somewhat unique. We are in our mid-seventies, married only 13 years, and we were doing OK up until 2018, when my husband got diagnosed with colon cancer and had to close down his contracting business so suddenly no more income except Social Security, which was not enough to pay the mortgages on our investment properties and our bills. So we sold our house, bought a small manufactured home in a 55+ community, and he went through a year of chemo, surgery, more chemo and radiation and came through fine. Then our taxes were due and the IRS thought we were rich because we sold our properties, even though nearly all the money we made went into paying off mortgages and bills. We did not have enough cash left to pay very high taxes to IRS and to our state. We paid some and put some on credit cards, took out a loan for the rest. Although we were able to pay our bills on time, we were not making much progress. After a year and a half of this, we looked into our options and decided to go with Clear One Advantage. We both kept one credit card each out of COA but put everything else in it. Our largest debt was settled quickly, which was great, but then it took what seemed like forever to pay it off so we had funds for other debts. We were able to increase the amount we paid COA monthly, which speeded things up. It still took a lot of patience. We worked with several different people along the way. The scariest part was when we were hit with judgements and had to fill out papers for court. Not fun at all but it all worked out. Near the end, we were offered a consolidation loan to pay off the last few loans, which we decided to take. Then that company had a zero interest pay-off which we were able to do, so now we are nearly debt-free. It takes a while for our credit scores to creep back up where they belong, but we are not applying to buy anything big for a while so can live with a lower score until all the info gets caught up. At every step, COA gave us the info we needed and reassured us that it was all working out, if slowly at times. We are glad we did this and chose Clear One Advantage.

vanc

a month ago

Knowledgeable, ready to help service.

Darren was absolute amazing. Knowledgeable and friendly. I came away from the initial process feels less stressed.

riley sage

a month ago

Birthday Bestie

Sean is literally the best human being. He helped me and was so patient and understanding about everything. It definitely felt like I was talking to a friend. So warm and welcoming. Thank you again and happy late birthday new bestie! <3

alejandra

a month ago

Kaycee was super helpful she explained…

Kaycee was super helpful she explained and walked me through the whole process.

amy

a month ago

Non-judgmental I worked with Jeremiah Chatman and…

I worked with Jeremiah Chatman and aside from his patience as I fumbled around to get all the information needed, I found myself much at ease as he was extremely non-judgmental of my situation. Very much appreciated!!!!

tamara

2 months ago

Awesome help

Awesome help. Very helpful. Nicholas was very kind and understanding. All help appreciated.

heather zambrana

2 months ago

Emmanuel Volikakis was such an…

Emmanuel Volikakis was such an incredible and helpful man to speak with. I was so pleased with his understanding and his willingness to help me get back on track. He’s the prime example of genuine and I highly recommend anyone who’s going through this program to ask for him. I can’t thank him enough for navigating me though this tough time.

adonis wilkins

2 months ago

GREAT EXPERIENCE!!!

GREAT EXPERIENCE!!!! MR. DAMORE WAS BEYOND HELPFUL, AND VERY GENUINE WITH UNDERSTANDING MY SITUATION. ALSO WITH EXPLAINING EVERYTHING, I RECOMMEND THIS TO ANYONE IN NEED OF HELP GAINING BACK CONTROL OF THEIR FINANCES.

bailey guerra

2 months ago

Sean was very thorough in explaining…

Sean was very thorough in explaining the process and I appreciated his kindness and understanding to my specific situation.

blake sanchez

2 months ago

Jeremiah

Jeremiah, can’t say enough good about the Man. Helped me in a time of need. Saved me money. And was full of encouragement. None of witch was just “doing his job “ rather it came from a place of genuine authenticity. 100% recommend!

charley

2 months ago

Amazing!

Called in yesterday looking for advice got to talk to Jeremiah. He was super helpful answered all my questions. Also saved me money, always a plus. I was in enroll in another debt relief company and switched over. I'm definitely satisfied and relieved. Amazing!!!

2 months ago

Darren Gidley was awesome to work with…

Darren Gidley was awesome to work with and made a painful stressful experience so much better!

austin baade

2 months ago

Excellent service

I worked with Lawrence Cecchetti since July 2022 and he has been fantastic! Very friendly, knowledgeable and his follow up was great. I recommend reaching out to him for all your debt settlement needs! He’ll help set you up for financial success.

carol sloan

2 months ago

Timothy was very clear

Timothy was very clear. He explained in detail the process and made sure I understood perfectly what he was explaining. He worked diligently to ensure I had a workable solution to my debt problem and answered every question I could think to ask. I highly recommend ClearOne Advantage and especially Timothy, who put me at ease.

latoya hall

2 months ago

Light at the end of my dark tunnel…

Hallie Lewis was the best she helped when it seemed like the walls were closing in. She showed me there was light in the tunnel I can't thank you enough!!!

jen owens

a month ago

Sean was considerat and helpful in…

Sean was considerate and helpful in assisting me in my time of need. I'm so thankful that I made the decision to turn to ClearOne when I couldn't do anything else.

cristal

2 months ago

10/10 Recommend Bruce!!!

Bruce Rapp made me feel so comfortable and not one time did I feel that he was judging me for the situation I am in, like other companies I had talked to. I feel like he really cares about his clients and wants to see our success.

justine

2 months ago

Hoping for the best...

I was just doing preliminary research and gathering information about debt consolidation from different websites when I found PennsylvaniaDebtRelief.org and began to fill out my information. Jonathan Wild then reached out to me for a phone conversation where he walked me through my options and helped explain what I was to expect moving forward. I signed up and am hoping for the best.

humbug

2 months ago

They'd get a negative rating if that…

They'd get a negative rating if that were possible. I found them via a "debt relief" website that was ".org" Obviously fraudulent as this is a for profit company. Initial interview OK, although he used a credit report to identify my outstanding debt...had to update him on that. After going over my finances, he decided I could pay $200 per month and this was how they'd negotiate it. Two proposals were sent, for two different debtors.Each proposed payment was higher than the quoted monthly amount and would, in fact, double it. At this point I'm trying to get hold of a human. Phone calls go to a waitlist. If I stayed on the line, after about 5 minutes it would disconnect. If I chose the callback option, the phone would ring but then it would disconnect as soon as I answered. No response to my emails. At this point, they have taken $1800 from me, delivered nothing, and I can't contact them. The response below is standard from their reply bot. That email also results in no response, as does the "qualityassurance" one they spit out.

donna street

2 months ago

Awesome customer service was given by Timothy Bennett…

Awesome customer service was given by Timothy Bennett. Great explanation of what the program offers. Excellent communicator. A definitely asset to your organization

pastor deborah purnell

2 months ago

Faith was wonderful

Faith was wonderful. She explained every detail. She is an asset to your com

tim

2 months ago

DO NOT USE THIS SCAM

while i have been on hold waiting to cancel my account i have read some of the reviews and find that after waiting thirty minutes for an answer to my call that what i was told about them not answering calls to stop the program is true DO NOT USE THIS SCAM

lariesha sims

2 months ago

Her customer service is everything

Her customer service is everything. My experience was Beautiful. Thank you Kaycee

lillian fenner

2 months ago

Helpful and understanding about our debt

ronald stratford

2 months ago

Excellent!

Brandon Jackson is very friendly and professional. It wasn't stressful at all.

yesenia suero

2 months ago

The best kaycee Kramer very nice and…

The best kaycee Kramer very nice and polite. Very helpful great customer service. She made my night. Thank you so much god bless you great person. I’m so happy

jonathan s.

2 months ago

The Best Experience. Jonathan Wild was absolutely awesome in…

Jonathan Wild was absolutely awesome in helping my wife and I out getting our bills under control. He was super informative extremely helpful. I couldn't have asked for better service from anyone. The monthly payment was a little higher than what I expected and after Jonathan did some finagling it worked out to a great monthly payment for us and my wife. We can both see Blue skies on the horizon. We're still going to have the torture of probably 6 months from collectors but that's okay it's going to be worth it. Jonathan was very good at explaining the whole program. I would have to say that Jonathan deserves a raise. I would recommend Jonathan Wild and ClearOne Advantage to anybody that wants to get their bills under control.

argerina norder

2 months ago

Beyond Amazing!

This was the most genuine and helpful experience! I went from being stressed to the max to being calm and at ease due to the help I received. Everything was explained thoroughly and in detail, which made a great difference! I would give Faith Howells 10 stars if possible!!! Keep up the great work lady!

glenn

2 months ago

I had a great experience with Tim…

I had a great experience with Tim Bennett his professionalism and patient with me and knowledge of information to help me was invaluable

brielle camiso

2 months ago

Kaycee was so helpful

Kaycee was so helpful , going through all of my options. She was very thorough with explaining the good and the bad and answered every question or doubt that I was having. She made me feel comfortable in trusting the process. And didn’t hesitate to give me her contact number to reach out if I had any questions. Very great customer service

vicki jayne

2 months ago

So far I am relieved and excited to…

So far I am relieved and excited to think I can get out from under credit card debt in the next few years. Jonathan Wild was direct and honest and encouraging and I have put my trust in him and this company! I don't trust many companies or people so I am taking a leap of faith!

heather zepeda

2 months ago

Bruce went above and beyond to meet my…

Bruce went above and beyond to meet my needs! I’m looking forward to becoming debt free and having extra spending money. He was very informative and took his time. I have 2 kids and he was able to work with me as I cared for them when we were talking. The best experience I have ever received!! I will 100% recommend.

regina

2 months ago

Adele Tata was extremely helpful and…

Adele Tata was extremely helpful and very professional.

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