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CoverRight Health Insurance Review 2021

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Reviews 23

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Michael Graw
Michael Graw
May. 03, 20214 min read

CoverRight summary

CoverRight is an independent health insurance broker that helps you find the right Medicare plan for your needs. The company's online plan finder is free to use and includes Medicare Parts A and B, Medicare Advantage, prescription drug plans, and Medigap plans. You can enroll in coverage directly through CoverRight 's website or consult with a licensed advisor over the phone.

Pros

  • Free online Medicare plan finder tool
  • Sign up online or over the phone
  • Not required to submit your contact information

Cons

  • Only offers Medicare coverage
  • Must be enrolled in Medicare to sign up for a plan

At a Glance

Broker, Aggregator, or Agent?Broker
Products OfferedMedicare, Medicare Advantage, Medigap, prescription drug plans
Coverage LevelN/A
Plan TypesHMO, PPO
Suitable For? Medicare enrollees looking for a new plan
Can I keep my doctor? Yes
Standout featureComprehensive Medicare plan finder

Overview

CoverRight is a Medicare broker designed to help you find the right Medicare plan for your needs. The company's online plan finder tool asks you a series of questions about your eligibility, your budget, your medical needs, and your current doctors and prescriptions. Based on that information, CoverRight will automatically suggest one or more Medicare, Medicare advantage, prescription drug, or Medigap plans available in your area. 

CoverRight's plan finder is completely free to use. Unlike other brokers, CoverRight doesn't require your contact information, so you never receive unwanted calls after searching for plans. Another plus to CoverRight is that you can call to speak with a licensed insurance advisor at any time to get help evaluating your Medicare plan options.

Suitable For?

CoverRight is suitable for anyone who needs to change their existing Medicare coverage. CoverRight's platform can help you determine whether you need a Medicare Advantage or prescription drug plan. You must be already enrolled in Medicare in order to purchase a plan through the platform, but anyone can use CoverRight's free plan finder tool or talk with an advisor for help.

Policy Types and Terms

CoverRight offers the following Medicare-related plans:

  • Medicare Parts A+B: The ‘original' Medicare insurance covers hospital costs (Part A) and in-network medical costs (Part B).
  • Medicare Advantage plans: Medicare Part C plans bundle original Medicare and prescription drug plans. They typically also include dental, vision, and hearing insurance.
  • Prescription drug plans: Standalone prescription drug plans can be purchased as a supplement to Medicare Parts A+B to cover medication costs.
  • Medigap plans: Medigap plans provide additional coverage to pay for out-of-pocket costs that Medicare and Medicare Advantage don't cover.

The Application Process

You can start an application for Medicare coverage on CoverRight's website. If you're not sure what you're looking for, CoverRight offers a questionnaire that helps you narrow down your plan choices. If you already know what type of coverage you want, you can jump straight to looking at plan options in your area.

You can enroll in a plan directly through CoverRight. To enroll, you will need to enter your personal details and payment information if applicable. You will receive information about your new plan via email.

How much does it cost?

Medicare and Medicare Advantage plans range from free to around $100 per month. Most plans have an annual out-of-pocket maximum of around $5,000 to $7,000. Paid Medicare Advantage plans include dental, vision, and hearing (starting at $19 per month). Plans may also include a co-pay (less than $50 for in-network doctor visits) or up to 20% co-insurance.

Fees

CoverRight does not charge any fees to use its plan finder tool or to enroll in a plan. The company is compensated by your insurance provider when you enroll through CoverRight.

Qualifications

You must be enrolled in Medicare in order to sign up for a plan through CoverRight. The Medicare Advantage open enrollment period runs from January 1 to March 31 each year.

Help & Support

CoverRight offers customer support by phone and live chat. We found that it was easy to get in touch with a licensed advisor, and advisors were very knowledgeable about the different Medicare plans available.

Support hours: 8 AM to 8 PM (ET) Monday to Friday, 10 AM to 7 PM Saturday and Sunday

How Safe is It?

CoverRight uses 256-bit AES encryption and SSL security to ensure that any information you enter through the online application is safe. The platform doesn't require personal information unless you enroll in a plan.

FAQ

Can I enroll in Medicare through CoverRight?

You must enroll in Medicare through the Social Security Administration before you can sign up for insurance coverage using CoverRight.

Can I keep my own doctor with CoverRight?

CoverRight enables you to enter information about your current doctors and medications so that you can see which plans will allow you to keep your primary care physician.

Is CoverRight affiliated with any insurance companies?

No, CoverRight is a fully independent insurance broker. CoverRight makes money through commissions paid by insurers when you enroll in a plan.

Address

CoverRight Holdings, Inc., 195 Broadway, 3rd Floor, Brooklyn, New York 11211

Summary

CoverRight is an independent insurance broker that can help you find a Medicare, Medicare Advantage, Medigap, or prescription drug plan. The platform offers a free online plan finder and you can get help from a licensed advisor over the phone at any time. If you find a plan you like, you can enroll directly through CoverRight's website.

Methodology

This review was based on CoverRight's website and online application, as well as a chat with CoverRight's customer support team.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎

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  • author
    Karmaisa B
    Oct 01, 2021
    Tom was helpful and really went above…

    Tom was helpful and really went above and beyond to help me get the gap coverage I needed as a new Medicare recipient. He informed me thoroughly of all of my choices and found the best fit for me while also being both professional and personable. I am glad I found him to assist me through this confusing process!

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  • author
    Virginia
    Oct 01, 2021
    Thomas N

    Thomas N. explained three different plans to me. Upon my decision, he discussed it in detail and was very patient with my numerous questions. He is a valuable asset to this company.

    ...

  • author
    Fred Langbecker
    Sep 27, 2021
    Thomas Ness was an absolute rock star…

    Thomas Ness was an absolute rock star to work with. Totally professional, he knew his material, if he needed to get back to me with an answer it happened in 24 hours, and when we made an appointment to talk, he called exactly on time! Not 10 minutes late, not 5 minutes late...exactly on time, which I appreciate. Pleasant, thorough, and professional...one of the best online experiences ever! Give the man a bonus & a raise on top of that!

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  • author
    Lisa Mendez
    Sep 17, 2021
    Excellent service and communication.

    We had a wonderful experience with Tom Ness. He was very patient, informative and pleasant. He was thorough with each plan compared and really listened to my husband’s needs and concerns. He went above and beyond what was necessary to fit his services into our schedule and was very professional about us having to reschedule multiple times on short notice. He made us feel comfortable with this new process for us and like we contributed in the devise that we’re made.

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  • author
    Cindy Duncan Herald
    Aug 31, 2021
    Great customer experience!

    Tom called within minutes of the request for a call back. He was very patient, kind and very knowledgeable and happy to answer the many questions I had. He took time to explain the options and assessed my wants and needs. He took time to look up my Dr’s to make sure they were on the plan, as that was important to me. He made me feel it was all about me.

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  • author
    Tiger Williams
    Aug 30, 2021
    Thomas Ness An Angel By Surprise

    The agent was patient informative and receptive to all of my requests, Even some of those that were a bit more unique or detailed. it was a pleasure interacting with him because his diligence and insight help me make a decision that I was most comfortable with. You guys are privileged to have him as a part of your organization. Vernell Tiger Williams 🐅

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  • author
    Greg Williams
    Aug 30, 2021
    Trustworthy

    Trustworthy, conscientious, goes the distance even when it gets complicated. I cannot recommend CoverRight enough when you are trying to navigate through Medicare Advantage plans.

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  • author
    Leanora Abbs
    Aug 17, 2021
    Medicare Advantage Made Easy

    Since becoming eligible for Medicare, I have been receiving all sorts of information from various companies which i found overwhelming. Your agent, Tom, called me following a request for information that I had sent in. Having answered a few questions, Tom suggested a couple of popular plans and walked me through every detail. He was courteous and knowledgeable of all products and simplified everything for me. I feel relieved and confident that this plan is exactly right for me. Thank you Tom, Richard and team!! 10 out of 10!

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  • author
    Bob Schulte
    Aug 14, 2021
    Thomas N

    Thomas N. went above and beyond to help me find a Medicare Advantage Plan that was right for me. Never any pressure to chose a plan. All questions answered everything in a timely response.

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  • author
    RMT
    Jul 23, 2021
    Thomas Ness was great!

    Thomas was wonderful to work with. He always follows up when he says he will and is very thorough. He was very pleasant and professional and made what could have been an arduous registration experience seem relatively easy and straightforward.

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  • author
    Joey DiMarco
    Jul 15, 2021
    CoverRight/Tom Ness High Quality Ins. Rep.

    Tom Ness, was very easy to talk to and very helpful, respected my wishes. I asked him not to call me on the phone, only email, until I was ready to make a decision. He respected that wish. When it came time to ask all the questions and signup he was right there to assist. Only regret is that I wish HE would be my representative for my Ins. needs.

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  • author
    Alan
    Jul 11, 2021
    Online search of Medicare Advantage

    From an online search of Medicare Advantage providers I found Richard by chance. He provided my options as side-by-side tables allowing me to compare coverage and cost from basic to cadillac plans. The whole process did not take long, and pleased with the results. I now have better coverage than Medicare alone for a small $15/month additional premium.

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  • author
    Deborah Vigliotti
    Jul 06, 2021
    Richard was very helpful & I understood…

    Richard was very helpful & I understood my needs

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  • author
    Melva Walton
    Jul 03, 2021
    Calm/ Professional/ Skills

    I’m very happy with the customer service Mr.Richard C. Provide for me In helping me with the Medicare advantage AARP plan He was so great to listen and check for Dr. in network Employees like him are hard to find so please let him know that he did a great job If he haven’t had a raise in a while then please give Him one Thank you Melva Walton He one

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  • author
    Patti
    Jun 29, 2021
    Great service

    Great service. I was filling in information in a questionnaire and got a phone call before I was finished. All my options were explained in detail so that I could make in informed decision.

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  • author
    David Peters
    Jun 29, 2021
    Superb

    Superb! Thorough, patient, informative. Tom clearly explained complicated medicare supplemental and advantage plans. Thank you!

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  • author
    Curtis Brewer
    Jun 24, 2021
    Richard was concise

    Richard was concise, informative and helpful. A breath of fresh air compared to most. Overall a great sign-up experience.

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  • author
    Pete Li
    Jun 19, 2021
    Tom was very resourceful and…

    Tom was very resourceful and professional went over different Medicare advantage plans and explain each plan, differences, pros and cons, helped us toward to select a plan that suitable for us.

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  • author
    Barry
    Jun 15, 2021
    Very helpful and patient.

    Very helpful and patient.

    ...

  • author
    K Landon
    Jun 13, 2021
    Excellent Approach to Sales-Honesty, Knowledge & Kindness!

    I spoke to several agents in my search for the right Medicare plan. Thomas was by far my favorite. He was detailed in explanations, patient through my many questions, and actually made the experience pleasant. He is personable and went the extra mile to help. Trust is an issue for me, yet I trust Thomas. That was sadly lacking in those at other companies. Thomas's is a huge asset for his company.

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  • author
    Mark Wozniak
    May 19, 2021
    Aldon

    Aldon, was extremely helpful in choosing the right plane for me. thank you so much.

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  • author
    Gwendolyn Manigold
    Apr 22, 2021
    Aldon was very helpful

    Aldon was very helpful. My coverage doesn’t start till May so I will update when I have a claim.

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  • author
    Susan Norton
    Apr 21, 2021
    I highly recommend CoverRight.

    I have been researching Medigap for two years. The day before my eligibility, I randomly chose the wrong one out of desperation. I called CoverRight after filling out the form on Google. It was late in the evening, but the representative, Aldon Trimble, took time with me, listened to what I was looking for, found the plan that fit my needs, and helped me apply to change my Medigap even though it is not during a time acceptable to change. I definitely recommend CoverRight for helping with choosing your Medicare supplement.

    ...

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