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Red Rock Secured Review

Reviews 161
Red Rock Secured
Red Rock Secured
Excellent
Reviews 161
Michael Graw
Aug. 15, 2023
4 min read
Michael Graw
Red Rock Secured Summary
Red Rock Secured is a California-based gold IRA company founded in 2010. Red Rock Secured makes it simple to invest savings or retirement funds in gold, silver, and other precious metals. The minimum investment is $10,000 to establish a gold IRA, and 90% of customers get storage free for 1 year. I especially like that Red Rock Secured offers informational resources for precious metals investors and 1-on-1 consultation to help you open an account.

Pros

  • One-on-one consultation for every new investor
  • Free shipping and insurance on all orders
  • Price Protection that offers upside benefit and downside shield

Cons

  • Pricing not listed on website
  • Cannot purchase metals directly online

Red Rock Secured at a glance

9.4
Editorial score

Years in Business

10-14 years
10.0

Minimum IRA Investment

$10,000 or less
10.0

Diversification

Gold; physical assets & IRAs
9.0

Customer Service

Phone & online form; no operating hours listed
9.0

Online Experience

Distraction-free homepage with instant access to begin opening a precious metals IRA
9.0

Red Rock Secured in a Nutshell

Years in Business

14

Minimum IRA Investment

$10,000

Fees

Most customers qualify for no fees

Services Offered

  • Precious metal IRAs
  • Home delivery IRAs
  • Cash purchase

Suitable for

Customers looking for investment guidance from gold educators

Online Experience

  • Numerous resources for learning about precious metals investing

  • Must call to open an account

  • No details about pricing prior to consultation

Overview

Red Rock Secured is a precious metals IRA company based in El Segundo, California. The company has been in business since 2009 and has earned an A+ rating with the Better Business Bureau. It also has a 4.8-star rating on Trustpilot and has been featured in Fortune magazine.

Red Rock Secured makes it simple to invest in gold, silver, platinum, and palladium through either a cash purchase or establishing a precious metals IRA. Investors can transfer funds from an existing retirement account with no penalties or open a Roth IRA to invest post-tax income. Red Rock Secured ships your metals to a secured depository institution or can deliver them to you. There’s a low minimum investment of $10,000 to open an account, but you must have a one-on-one consultation with a representative to open an account and get details about pricing for your account. Red Rock also specializes in high net-worth clients.

Suitable for?

Red Rock Secured stands out among precious metals IRA companies by offering support every step along the way from educators specializing in gold investment. When you invest at least $10,000 in your IRA, the company will waive all custodian and storage fees for a year. That means that after you initially purchase your metals, there is no cost to holding them in a secure depository. While other companies may reduce fees for high net worth individuals, Red Rock Secured eliminates them entirely.

Another reason to consider Red Rock Secured is that the company offers both traditional and Roth IRAs. A precious metals Roth IRA can be used to roll over funds from an existing Roth IRA or to transfer post-tax income from an existing non-retirement portfolio. Rollovers at Red Rock Secured have no fees and are conducted to avoid tax penalties.

One thing I like about Red Rock Secured is that you don’t have to be an expert in precious metals to start investing with this company. Red Rock Secured requires every new customer to go through a one-on-one consultation so you can decide if precious metals make sense for your portfolios and understand the company’s different metal products. In addition, the Red Rock Secured website has very detailed resources for new investors to learn about precious metals.

Terms and Fees

The first type of fee that Red Rock Secured charges is a markup on their cost of gold and other metal products. For example, if gold is trading on global markets at $1,800 per ounce, you may pay $1,850 to buy gold at Red Rock Secured.

This type of markup is common among precious metals brokers and it is often not possible for individuals to buy gold at the spot price you see in market quotes. The amount of the markup at Red Rock Secured will depend on the specific metal products you’re purchasing, the current prices of each metal, and how much you’re investing.

There are also custodian and storage fees, which vary based on how much you have invested. Red Rock Secured waives all custodian and storage fees for customers who invest at least $200,000 in their IRA.

How It Works

To open a precious metal IRA with Red Rock Secured, you need to contact the company’s support team by phone for a consultation. You can also request a call using a form on the company’s website. I contacted Red Rock Secured and got in touch in less than a minute.

During this consultation, the representative will ask you about your retirement portfolio, including what you’re currently invested in and how much money you would like to invest in precious metals. Keep in mind that agents at Red Rock Secured are not financial advisors. 

The representative will also go over Red Rock Secured’s available metal products and recommend a mix of metals based on your financial goals. The company currently offers 25 gold coins and bullion products, 27 silver coins and bullion products, four platinum coins and bullion products, and one palladium bullion product. 

If you proceed with opening an account, Red Rock Secured will walk you through the process of rolling over funds from an existing retirement plan. You can transfer funds penalty-free from an IRA or 401(k). You can also open a Roth IRA to transfer post-tax income. 

You have several options for storing your metals. Red Rock Secured’s preferred depository is the Delaware Depository. The company also works with numerous Brinks depositories around the US. Metals stored in any of these facilities are insured by Lloyds of London against loss or damage.

You can also choose to have your metals delivered to your home. To qualify as an IRA investment though, metals must be stored in a bank safety deposit box or equivalent. Metals stored with your own custodian do not have any storage fees, but they also are not covered by Red Rock Secured’s insurance policy.

Help & Support

Red Rock Secured offers customer support by phone and email from 9am-5pm (PT) Monday-Friday. I called and was connected with a helpful representative in less than a minute.

The Red Rock Secured website also has a wealth of resources for new precious metal investors. You can find information about the available coins and bullion products, a roundup of important market news, and real-time charts of gold and silver prices. 

Phone number: (844) 450-1381

Phone call hours: 8am-5pm (PT) Monday-Friday

FAQs

Does Red Rock Secured charge storage fees?

Red Rock Secured does charge storage fees if you choose to store your precious metals in one of the company’s partner depositories. However, storage fees are waived if you invest $200,000 or more in your IRA. You can also choose to have your precious metals delivered to your home and store them yourself.

How long has Red Rock Secured been in business?

Red Rock Secured was founded in 2010 in El Segundo, California. The company has been in business for 14 years and holds an A+ rating with the Better Business Bureau.

Conclusion

Red Rock Secured offers precious metal IRAs that make it simple to invest in gold, silver, platinum, and palladium for your retirement. There are no penalties or rollover fees when you transfer funds from an existing retirement account. 

Red Rock Secured has a low minimum investment requirement and you can qualify for zero custodial and storage fees for the first year when you invest more than $10,000. So I find this company to be a great choice for high net worth investors who want to invest in precious metals as part of their retirement portfolio.

Methodology

This review is based on information on the Red Rock Secured website and direct discussions with the company’s service team.

Michael Graw
Written by
Michael Graw
Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Excellent • Reviews 161
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Justin McKeag
11 months ago
Exceeded Expectations
As the title says red rock secured really exceeded my expectations. Good people with great knowledge and quality metals. Highly recommend. I’ll be getting more from them soon.
Nurturing Your Nature
12 months ago
Save your retirement
Everyone I’ve had contact with at Red Rock is first rate! Nick walked me through processing with much patience; Edward Copland, our agent, is personable & professional and Ashley is efficient and friendly to keep me up to date with shipments. My husband had an account with Edward for a couple years previously and now I am happy and confident to be on board as well. I would trust this company to anyone interested in gold and silver investments.
Ga
Gay
1 year ago
Red Rock has provided outstanding…
Red Rock has provided outstanding support in moving my funds from the TSP in order to purchase precious metals.
TC
T G Christian
1 year ago
So Glad I Made the Move to Precious Metals
I finally converted my entire 401K to silver in November 2022. I had seen all the ads and reasons to make the move but the familiarity of the status quo caused me to delay pulling the trigger for months. I talked with 5 metals brokers before making the decision to go with Red Rock, Interestingly, Red Rock is the only firm that didn't disparage their competition. I've never looked back. As of today, [4/6/23] my account is up 16% since January after being down 24% through most of 2022. Every step of the way, the Red Rock team has provided clear instructions on what to do, what to expect and how the process works. They are consistently accessible, responsive, extraordinarily patient and always willing to help. Making the move to precious metals is one of the best financial decisions I've ever made. I only wish I had done it sooner! There are plenty of precious metals firms out there but, in my opinion, Red Rock is the best. I give them the highest recommendation...
Am
Amy
1 year ago
I was very impressed with Red Rock…
I was very impressed with Red Rock Secured. They kept me informed every step of the way. Even though the banking system caused some problems, the staff at Red Rock Secured stayed on it until it all got worked out. I feel secure having my money in metals. They were friendly and professional. I would not hesitate to recommend or use them again.
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