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Augusta Precious Metals Review

Reviews 30
Augusta Precious Metals
Augusta Precious Metals
Excellent
Reviews 30
Richard Sutherland
Aug. 15, 2023
4 min read
Richard Sutherland Author image
Augusta Precious Metals Summary
Augusta Precious Metals makes diversifying your retirement portfolio with gold and silver a breeze. It’s received several awards and commendations from industry publications, and its customer service record is impeccable. For its low fees, excellent onboarding process, and educational resources on precious metal IRAs, I recommend Augusta Precious Metals to new gold and silver investors.

Pros

  • Prioritizes customer education
  • Free one-on-one web sessions
  • Assists you in filling out the required paperwork

Cons

  • Most support requests require phoning the customer
  • $50,000 minimum

Augusta Precious Metals at a glance

9.2
Editorial score

Years in Business

10-14 years
10.0

Minimum IRA Investment

$50,000 or more
8.0

Diversification

Gold & silver; physical assets & IRAs
9.0

Customer Service

Phone with days & hours listed, plus online form and email
9.0

Online Experience

Educational videos and user reviews on homepage, plus clear steps to getting started
10.0

Augusta Precious Metals in a Nutshell

Years in Business

11

Minimum IRA Investment

$50,000

Fees

$50 setup, $200 annually

Services Offered

Gold and silver IRAs, bullion, and coins

Suitable for

Retirees looking to diversify

Online Experience

Outstanding learning resources and FAQs

Overview

Founded in 2012, Augusta Precious Metals offers investors gold and silver investment options. Hall of Fame quarterback Joe Montana is an Augusta customer, and radio personality Mark Levin endorses the company.

Augusta Precious Metals specializes in gold and silver individual retirement accounts (IRAs). It also sells gold and silver physical assets—bullion bars and coins—that you can store yourself. With competitive pricing and excellent supporting educational content, Augusta Precious Metals is an excellent company for retirees looking to set up a gold and silver IRA.

What Is Augusta Precious Metals?

Augusta Precious Metals offers you the chance to diversify your savings into physical gold and silver with an IRA.

Most people move some of their savings into gold and silver because it acts as a hedge against inflation. When recessions, financial crises, and pandemics hit, currencies like the US dollar lose value. Physical gold and silver have intrinsic value, so they aren’t negatively affected by changes in the dollar’s value. In fact, gold and silver often rise in demand when a recession hits, as they are considered safe havens from market turmoil.

With Augusta Precious Metals, you can easily transfer part of your retirement savings into a safe, tax-advantaged gold and silver IRA. The company offers excellent help for new investors, so it’s a top choice if you’ve never invested in precious metals.

Suitable for?

Augusta Precious Metals is a particularly fit for new investors in gold and other metals. I like that Augusta Precious Metals offers a lot of customer education content on its site. Unlike many competitors, Augusta Precious Metals makes a concerted effort to highlight why you, in some cases, might not want to invest in gold or silver.

Instead of playing on investors’ fears of a US currency meltdown, Augusta Precious Metals offers a balanced view on gold investment so you can make a better and more informed decision.

Terms and Fees 

Augusta Gold & Silver IRA fees can vary slightly based on the amount you invest, but typically you will pay a custodial application fee of $50 and annual fees totaling $200. This annual fee must be paid upfront.

Custodial application fee (one-time)

$50

Annual custodian fee

$100

Annual non-government storage facility fee

$100


Augusta Precious Metals also sells gold and silver bullion and coins. This is for customers who prefer to manage and control their own precious metal assets, storing them where they like. Pricing is available on request, with free private delivery and transit insurance.

How It Works

Before investing with Augusta Precious Metals, you should consider whether you want to open a precious metals IRA or purchase physical gold or silver coins that you’ll store yourself. Augusta Precious Metals has a wealth of information on its website discussing the pros and cons of a precious metals IRA to help you decide what’s right for you.

The process of opening a precious metal IRA with Augusta Precious Metals typically starts when you sign up for a free gold and silver IRA guide. This guide includes several PDFs on why precious metal investing can be beneficial and why Augusta is the right company for you.

Next, you speak to a customer success agent over the phone. This agent acts as your liaison through the sign-up process and beyond. I like that you’re always able to speak to the same person each time you call as long as they’re available.

You can choose to book a one-hour web conference that discusses in more detail the gold IRA process and fees. These web conferences are held four times daily every day except for Sundays. A member of Augusta’s education team will explain the particulars of gold and silver IRAs and answer any of your questions.

When you’re happy that an IRA through Augusta Precious Metals is right for you, the processing team will then help you fill in the initial forms for opening a gold and silver IRA with a custodian. IRA custodians are the companies directly responsible for the administration of your gold and silver bars. Augusta Precious Metals’s preferred custodian is Equity Trust. You’re also free to use another custodian of your choice.

Finally, you choose your gold and silver IRA product with the order desk. Once your order has been processed, which typically takes 2-3 days, the team will call you to confirm your gold and silver IRA purchase.

Help & Support

I like that Augusta Precious Metals offers multiple levels of customer support even after your purchase. You get a dedicated customer success agent who can answer your questions about precious metal investment. You also get help with custodial paperwork from the Augusta Precious Metals IRA processing department.

The customer support phone line is available 6am-5pm PST. Knowledgeable and helpful agents operate the phone lines, and I’ve never experienced a wait time of over two minutes.

You can contact Augusta Precious Metals by email. In my experience, the average response time is around 12-24 hours.

Augusta Precious Metals offers many online resources discussing the pros and cons of precious metal investing, from videos and PDFs to seminars and retirement calculators.

The live chat is less useful. Each time I’ve spoken to a live chat agent, I’ve been advised to call the customer support line instead, even if I was making a simple query. I’d like to see better live chat support for investors who prefer this mode of communication.

FAQs

Who owns Augusta Precious Metals? 

Augusta Precious Metals is owned by the Nuriani family, which has been in the precious metals industry for over 40 years. CEO Isaac Nuriani states he launched Augusta Precious Metals to educate retired savers on diversifying their savings.

Where is Augusta Precious Metals’ headquarters?

Augusta Precious Metals’ headquarters is at 5830 East 2nd Street, Casper, WY, US 82609. It also has an office at 8484 Wilshire Blvd #515, Beverly Hills, CA 90211.

How long has Augusta Precious Metals been in business?

Augusta Precious Metals has been in business for 11 years. It was founded in 2012 in Casper, WY, by Isaac Nuriani. Your bullion will typically be stored by Delaware Depository, which itself has been in business for 24 years.

Conclusion

One of the most important things to me when making investments is choosing a company with an excellent industry standing and track record. Augusta Precious Metals has proven to be a reliable, customer-focused company over its long tenure as one of the top suppliers of gold and silver IRAs in the US. The company has many positive customer reviews and awards from respected industry publications.

Setting up a new IRA with Augusta Precious Metals is easy thanks to a dedicated customer success agent and the wealth of information for new investors. If you’re considering diversifying your portfolio with a gold and silver IRA, Augusta Precious Metals is easily one of your best options.

Richard Sutherland Author image
Written by
Richard Sutherland
Richard Sutherland writes for Top10.com. He holds a Bachelor's degree in Computer Science from Heriot-Watt University, Scotland, and has worked in the tech sector for over 20 years. Highly skilled in website development, SEO, and marketing, Richard has worked with and developed software for huge brands like Samsung, ASDA, and Prudential Insurance. He has written for an array of popular tech websites, covering topics that include web hosting, consumer and business technology, and SaaS platforms.
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tatiana arellano
21 hours ago
very straightforward process
very straightforward process, well thought out
AW
Amy Wallace
3 days ago
thorough and straight forward…
thorough and straight forward presentation.
JP
JOHN PLASHA
1 week ago
Everything was explained very well
Everything was explained very well. Speakers were informative and progressed at a pace that I could understand. Thank-you.
LS
Lorraine Stanley
1 week ago
Customer service was awesome
Customer service was awesome, information was well presented. Thanks Lorraine and Gary Stanley
cu
customer
2 weeks ago
The zoom presentation on Augusta…
The zoom presentation on Augusta Precious Metals was very informative not only about your company but the overall industry and things to be aware of when choosing who to use. The presenters were professional without pressure to sign up. Everyone was courteous and we felt like very important people. Thank you for making the selection of your company very easy. I know we will continue to be satisfied in our choice.
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