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FiWize Review

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Reviews 64

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BestMoney Staff
Bestmoney Staff
Jun. 18, 20214 min read

FiWize summary

FiWize is an online lender specializing in residual auto loans. Also known as balloon financing, residual financing involves low monthly payments with a large “balloon” payment at the end. FiWize offers this type of auto loan for purchasing new and used cars, refinancing, or buying out a lease.

Pros

  • Lower monthly payments than a standard loan
  • Option of returning vehicle at end of lease without buyout
  • Low minimum credit score

Cons

  • Large “balloon” payment at end
  • Process isn’t done entirely online
  • Gap coverage not offered in New York state
FiWizeat a glance
4.0

Editorial score

Online experience

Good online resources, but no access to rates

4.0

Customer services and support

Limited ways of reaching lender

3.0

Loan Types

Offers all loan types

5.0

Repayment Flexibility

Offers multiple repayment plans- but no special repayment programs

4.0

Eligibility (credit score)

Doesn't cover bad credit

4.0

Overview

FiWize offers its auto loans for purchase, refinancing, or leasing of new or used vehicles. They offer multiple loan options to choose from depending upon how long you wish to keep your vehicle. Any option they offer will be focused on providing the borrower the lowest possible monthly auto payment.

Suitable for?

A FiWize loan is a great choice for anyone who wants a low payment loan to purchase a new or used car  or refinance an existing vehicle.

Features

FiWize offers multiple loans options for purchase, refinancing, or leasing of new and used cars. FiWize’s loans contain a number of unique features that makes this lender stand out from the crowd. Lower monthly payments are only the beginning with this auto lender.

Here are some of the most notable features of FiWize’s financing services:

  • Reduced monthly payments, with potential savings of up to hundreds of dollars per month
  • Friendly and helpful loan consultants to guide you through the application process
  • See rates and monthly payments without impacting your credit score
  • A variety of loan options depending how long borrowers want to keep their vehicle and the age of that vehicle

Application Process

Getting a car loan shouldn’t be an exhausting process, and luckily FiWize gets the job done quickly. To get a quote, simply select from one of these three options: purchase, refinancing, or lease buyout. Fill out your name, contact details, and vehicle information, including make, model, trim, and mileage. Hit submit and wait for an agent to call or email you back.

A FiWize representative will clarify any questions and make you an offer. If you accept the offer, FiWize will then run a credit check to determine whether it can go ahead and finalize your auto loan. FiWize promises to handle the contract, the payoff (if you’re refinancing), purchase funding, title, and other paperwork.

Loan Types and Terms

The terms and conditions are fairly simple and FiWize is transparent about all that’s involved. Depending on whether you’re purchasing, refinancing, or leasing a vehicle, FiWize offers the following options:

  • You can sell or trade your vehicle yourself and pay off the loan balance at any time.
  • No prepayment penalty.

Repayment Options

Customers may choose from loan terms of 36 to 84 months (3 to 7 years). Like any other car loan, longer terms translate to lower monthly repayments and shorter terms translate to lower total interest. Thanks to FiWize’s multiple loan offerings, some loans have even lower monthly repayments than most other auto financing.

How Safe Is It?

FiWize is a privately held fintech company incorporated in Delaware and headquartered in Scottsdale, Arizona. It is open and transparent about its services, terms, and conditions. FiWize offers a secure and affordable way of financing your vehicle.

Help & Support

Every FiWize financing application involves a call with an agent who will then guide you through the entire process. FiWize’s website contains plenty of information on how its loans work and how to apply, along with useful calculators to help estimate your savings ahead of time.

Phone: 877-4-FIWIZE (877-434-9493)

Email: Direct contact form on website

How FiWize Compares


FiWizeLendingTree
Minimum credit score620600
Loan amounts$10,000 - $150,000$7,500 - $300,000
Loan term24-72 months12-72 months
Suitable forLow monthly paymentsComparing auto loan offers

Summary

If monthly payments are the main thing stopping you from purchasing or refinancing a vehicle, FiWize may be for you. Thanks to FiWize’s auto loan options, borrowers can now obtain a loan with significantly reduced monthly payments.

Physical Address

8901 E Pima Center Parkway

Suite 230

Scottsdale, AZ 8525

BestMoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

FiWize
FiWize
ExcellentReviews 64
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Trustpilot reviews

See what some costumers are saying about FiWize
FiWize
ExcellentReviews 64
on
Excellent
81%
Great
11%
Average
2%
Poor
3%
Bad
3%
  • author
    customer
    May 16, 2022
    Got good rate and good service…

    Got a good rate and responsive service from everyone at FiWize, especially Michelle.

    ...

  • author
    Mike
    May 07, 2022
    Excellent Service and Communication

    Excellent Service and Communication. Great Loan rate Smooth transaction and all online

    ...

  • author
    customer
    Mar 16, 2022
    I would highly recommend Fiwize

    I would highly recommend Fiwize. They were very helpful during the lease buyout process for my car, and what I really like about FiWize was that the reps were quick and responsive to my emails. They really offer reasonable and competitive rates that I was happy about. They made the process very easy and efficient. Thanks, FiWize!

    ...

  • author
    Joe Vitalone
    Mar 11, 2022
    Michelle Ricketts

    Michelle, Has been great to work with.. above and beyond

    ...

  • author
    customer
    Mar 09, 2022
    FiWize worked with me/my lender to get…

    FiWize worked with me/my lender to get me the fantastic rate that was initially quoted even when it looked like we may have to use a different lender with a significantly higher rate. Got a low monthly payment and great terms. Very satisfied

    ...

  • author
    Very unhappy, Pissed off custo
    Mar 01, 2022
    why Me

    I applied and was approved for refinancing w/ PenFed credit union, apparently GM financial made a mistake with the transfer of lien holder, and know FiWize has thrown it back at me, instructing me to go to DMV, to correct GM financials mistake and pay the fees to obtain a copy of the title, Gm financial was suppose to send at no cost, here's a copy of the B.S letter I received from FiWize: Good evening Mr. Robinson, We received notification from GM Financial that they simply cleared the electronic lien on your electronic CA title instead of requesting the paper title and signing off on it. I attached the letter for your review. We need the original paper title in order add your new PenFed Credit Union lien per your loan agreement. How do you get it? I believe you can sign into your CA DMV account like you do for renewals and print your paper title. It will go to the address CA has on file for you. ( I tried to login to DMV,org its not allowing me to print a copy because GM financial is still listed as lien holder ) You can order it from any field office as well. I found this site which is licensed by the State of CA to order titles as well. everyone who visit Calif DMV, knows you have to stand in line for 2-3 hours before you reach the information desk for assistance for why you there, then your given a number and you have wait even longer for your number to be called, THIS IS NOT FAIR!, why should I be inconvenienced for someone else mistake. my experience with FiWize went from Good to terrible stressful situation. maybe treat you right?, I got F..ked, They get 0 stars, I had to give at least 1 star to leave a review.

    ...

  • author
    NCTim
    Feb 02, 2022
    Very helpful via phone and throughout…

    Very helpful via phone and throughout the whole transaction. Highly recommended.

    ...

  • author
    NL
    Jan 10, 2022
    I truly enjoyed working with the staff…

    I truly enjoyed working with the staff at FiWize. They communicated effectively and in a timely manner. The process was seamless, as a result.

    ...

  • author
    Eric
    Dec 11, 2021
    Great experience with Michelle

    I had the pleasure of working with Michelle. I never did a lease buyout and she made the process so simple, clear and easy for me. I can’t say enough great things about her and the company she works for.

    ...

  • author
    customer
    Dec 08, 2021
    Car refinance.

    Quick and easy.

    ...

  • author
    Connecticut Customer
    Dec 06, 2021
    Terrible Customer Service and Overall Process

    The only positive part of this process with FiWize was the competitive interest rate. The representatives at FiWize extremely misrepresented the processing time. They originally quoted me a week and it took them close to a month. They said you wouldn’t have to step foot in the DMV to re-register your car which was a lie. They don’t respond to emails asking them for an updated status and timeline of the process. I had to upload my payoff package multiple times because the the loan processor didn’t complete her part within the time limit of the payoff quote. They had incorrect information on loan documents that I told them needed to be corrected before signing anything. Honestly, you are better off just rate shopping with a couple of local credit unions in your area. Guaranteed they will have a great rate and process your loan a lot quicker than FiWize.

    ...

  • author
    customer
    Dec 03, 2021
    I got a good rate but the process was not good

    I got a good rate but the processing stage was sub-optimal. Communications were sporadic and document requests were not clear. There were tasks that I had to do to collect required docs and the instructions were not that clear. I had to reach out to them a few times to see where things are at and the replies were not timely.

    ...

  • author
    Bryan
    Dec 02, 2021
    FiWize has the lowest rate out there

    FiWize has the lowest rate, and good customer service as well.

    ...

  • author
    AJ Lawrence
    Nov 24, 2021
    FiWize got the job done

    Jerry T did a great job and provided support when needed. There were a few number errors but they were ultimately resolved.

    ...

  • author
    David B
    Nov 23, 2021
    Saved me a great deal of money on interest charges and super convenient!!

    FiWize turned out to be an amazing outcome in a refinance rate for my vehicle saving me over $2,700 over the life of my original dealer auto loan! The personnel were helpful and responsive and I was able to do everything online or by phone. The only reason they are not five stars was the loan took over a month from start to finish.

    ...

  • author
    Carl
    Nov 07, 2021
    Lease Review

    There were communication glitches which cause me to give a 4 star. I do recommend FiWize for your leasing needs and a fair rate. Carl McCullum

    ...

  • author
    Nick C
    Oct 28, 2021
    Reduce my rate by 12% and had it done…

    Reduce my rate by 12% and had it done in less than a week beginning to end. I would use and recommend FiWize to refinance your vehicle. Final interest 3.81%

    ...

  • author
    Norman Rivers
    Oct 21, 2021
    Thank you for all your help.and make my…

    Thank you for all your help.and make my dream come true...Now I can buy my lease car and keep my 2019 Kia Optima sx turbo. Very happy with your service.

    ...

  • author
    Aaron p
    Oct 06, 2021
    Fast and the easiest process !!

    Fast and the easiest process !!! I got 5 percentage points lower then my current auto loan definitely will use them again in the future …. FYI make sure you send all info they need back asap my loan app and loan funding was less then 2 weeks at most and everyone is polite which is a big one for me

    ...

  • author
    customer
    Sep 22, 2021
    Very easy process

    This process was extremely easy and it saved be $10,000 on the my previous loan! I went from a 12% interest down to 4.14%. Everyone that I worked was extremely helpful and patient. I have already recommended FiWize to a few friends.

    ...

  • author
    Nadia - Greater Boston, MA
    Sep 15, 2021
    The FiWize team was extremely helpful…

    The FiWize team was extremely helpful and worked hard to get me a great deal and meet a tight deadline while paying great attention to every detail of a complex transaction. Many thanks to Jerry Turner, Kenneth Elias and Michelle Ricketts. I highly recommend using their services and would definitely go to them again. Call or email Jerry for information.

    ...

  • author
    customer
    Sep 15, 2021
    Fast quick and professional.....

    Fast quick and professional.....

    ...

  • author
    O.O.N
    Sep 02, 2021
    👏🏽👏🏽

    It was a process but I was able to refinance my car satisfactorily, way beyond my previous payment. I recommend Fiwize, they are intentional and true to service. Keep it up team!

    ...

  • author
    customer
    Aug 21, 2021
    All good

    All good. Got exactly what was promised in the pre-approval. Would recommend.

    ...

  • author
    customer
    Aug 11, 2021
    Jerry Turner was a lot of help with my…

    Jerry Turner was a lot of help with my refi definitely recommend talking to him.

    ...

  • author
    customer
    Aug 04, 2021
    The people at FiWize were great

    The people at FiWize were great - everyone was helpful, polite, and got everything done correctly in the shortest time line

    ...

  • author
    Shaun
    Aug 04, 2021
    Process was smooth

    Process was smooth, quick and stress free. Michelle answered all questions as soon as I had them and got our paperwork processed quick. Thanks!!

    ...

  • author
    John Doe
    Jul 29, 2021
    They can save you money!

    They dropped my interest rate by 66%. Went from 18% to under 7%. Not even my Credit Union would offer me a refinance. Communication was a little lacking at times, but they got the job done.

    ...

  • author
    Kaili Phelan
    Jul 28, 2021
    quick and painless process…

    This was a quick and painless process to refinance my auto loan. They were able to get my interest rate cut in half with a reputable creditor. I was denied by others and I’m happy that I found them!

    ...

  • author
    Angela U.
    Jul 21, 2021
    Awesome company

    They got me a great rate and at the term I wanted to be at. Saved me $5000 on interest! 🙂🙂🙂🙂 A hiccup in the paperwork on both our parts but they took care of it all and were there every step of the way. Great people to work with!

    ...

  • author
    Michael Belluscio
    Jul 15, 2021
    You guys were awesome

    You guys were awesome. My rep was awesome. Very knowledgeable and got my loan done quickly. Thank you for great service. Michael Belluscio

    ...

  • author
    Skylar
    Jul 07, 2021
    The team at FiWize made our lease…

    The team at FiWize made our lease buyout process seamless and easy. We are very grateful to them for helping us with the stressful process.

    ...

  • author
    customer
    Jun 23, 2021
    Best option I could have done

    The FiWize team was very helpful and communicated throughout the process. I couldn't be happier with the results they offered, with loan not being even a year old. You get so many "offers" to save you, and they helped find the perfect solution for you. No hidden cost, or surprises. Saved in overall cost and will look to use them again in a year to see if we can get down even lower. Great team!

    ...

  • author
    customer
    Jun 23, 2021
    Everyone at Fiwize was wonderful

    Everyone at Fiwize was wonderful. Very patient with me when I had some mis haps and the vehicle I wanted was sold, and they got me an amazing loan. Thank you to Jerry who was my main point of contact and the rest of the team for helping out. I am very happy with my experience and would recommend them to anyone looking for a great auto loan.

    ...

  • author
    customer
    Jun 22, 2021
    FiWize made getting a refi a breeze

    FiWize made getting a refi a breeze. Their system is both automated but also with excellent communication available with live support.

    ...

  • author
    John
    Jun 03, 2021
    FiWize made it easy and seamless for me…

    FiWize made it easy and seamless for me to purchase my auto. I highly recommend them for financing your next purchase. John Atlanta, GA

    ...

  • author
    Mary
    Jun 02, 2021
    Working Jerry was a Pleasure everything…

    Working Jerry was a Pleasure everything was easy and straight forward. No hassle everything done through email which was very convenient. I would recommend Friends and family .

    ...

  • author
    customer
    May 19, 2021
    Great Customer Service

    I had a great experience refinancing through FiWize. They were very helpful and fast whenever I had questions and made it a very easy process.

    ...

  • author
    Ali
    May 19, 2021
    Very satisfied

    From the beginning everyone who assisted us were very helpful, quick in replying, informative and friendly. The experience was great and I would highly recommend them.

    ...

  • author
    laroche Holmes
    May 12, 2021
    just would like to say it was very grateful experience

    just would like to say it was very grateful experience working with Ken and Michelle thay was fantastic i would definitely recommend them to my friends thanks again

    ...

  • author
    Shami Benjamin
    May 05, 2021
    Good company

    Good company, Michelle was very professional and helpful. I will recommend and use this company again for future transactions.

    ...

  • author
    customer
    Apr 28, 2021
    Awesome Service.

    Awesome Service.

    ...

  • author
    customer
    Apr 28, 2021
    My loan case manager was extremely…

    My loan case manager was extremely responsive and available to any of my questions and got the process done smoothly. I even knocked off a few more points off the initial interest quote, which was a bonus!

    ...

  • author
    Engred
    Apr 15, 2021
    Financing my car purchase with FiWize…

    Financing my car purchase with FiWize was fast and easy!

    ...

  • author
    Teresa
    Apr 14, 2021
    Good service, but there was a mistake

    I was really surprised that they were able to find a lender willing to work with my situation at a fair interest rate. They kept me up to date throughout the process and everything was going good.The problem I ran into is when they apparently mixed up my information with someone else's and then told me I had to put more down than originally quoted. It eventually got straightened out, but this happening at all is why I didn't give 5 stars.

    ...

  • author
    customer
    Apr 01, 2021
    Ken was a big help

    Ken was a big help! Answered every question I had along the way..I didn’t get the initial terms I hoped for but we still made it work. I finally accomplished my goal of lowering my car note!

    ...

  • author
    EC
    Mar 17, 2021
    Great team

    Reduced my interest rate in half and dropped my payment >$100/mo. Help through every step of process. Have already recommended them to several friends.

    ...

  • author
    Nick Pereira
    Mar 11, 2021
    Fiwize has a great team of people and lenders!

    Everyone that worked with me at fiwize was awesome! The customer service is the best. They were all quick to communicate with and easy to work with around my schedule. They were great in discussing with me to find the loan terms that worked for me. I didn't get this with other lenders. Other lenders were unwilling to negotiate. Since fiwize is a lender broker I am sure they have a vast network of lenders that will approve you for your situation. You can count the team at fiwize to get you a loan the car you want! Highly recommend.

    ...

  • author
    customer
    Mar 10, 2021
    Great to work with.

    Great to work with.

    ...

  • author
    AN
    Dec 29, 2020
    They did a great job.

    They did a great job.

    ...

  • author
    Denise Jones
    Dec 22, 2020
    I received great service and the…

    I received great service and the promised rate for the refinance of my vehicle. Thanks for a positive experience FiWize.

    ...

  • author
    Diana Price
    Dec 22, 2020
    Follow up

    Had to do allot of follow up with them regarding documents. Should not send documents through regular mail, FEDEX is the most effective way to handle especially when coming across country. Staff was friendly, but the University Credit Union was too slow. It was not clear why I had to join other than now I realize I need to transfer money each month to an account in order to pay for loan. Statements would have been a better option, then I could have used my own bill pay account.

    ...

  • author
    Steve
    Nov 23, 2020
    Everyone was nice and polite and follow…

    Everyone was nice and polite and follow up was timely. I just didn't appreciate having to submit some documents twice because the process was taking longer than anticipated. Overall the process was pretty smooth.

    ...

  • author
    Victor Aguilar
    Nov 23, 2020
    Car Loan Refinancing

    Thanks for refinancing my car loan. It was way and semi-quick. I never thought I could do such a thing, but your team walked me through everything. Appreciate your help. Well recommended.

    ...

  • author
    Michele Johnson
    Nov 16, 2020
    From start to finish the process was…

    From start to finish the process was easy. I couldn’t have asked for a better experience.

    ...

  • author
    Christopher Obregon
    Oct 21, 2020
    Great rates and Service

    I dropped 10% on my loan, shorter term and it feels good that more is going to principal than interest. FiWize picks great rates 👍

    ...

  • author
    Michael Hart
    Oct 21, 2020
    You guys did a fine job

    You guys did a fine job! Thanks, Mike

    ...

  • author
    Jeff Stone
    Oct 21, 2020
    FiWize did a great job of helping us…

    FiWize did a great job of helping us refinance our auto loan to a very low rate. Their service was quick and efficient!

    ...

  • author
    Christopher Martin
    Oct 21, 2020
    I was very happy with the level of…

    I was very happy with the level of service from FiWize. Very quick response times, helpful staff etc. The finance was somewhat nonstandard since it was done for a Tesla that had to be purchased online. There were a few hiccups involving the timing of the car delivery and paperwork mixups from Tesla etc. FiWize handled their part of the process very smoothly.

    ...

  • author
    Devin Hill
    Oct 15, 2020
    This team is amazing and I loved that…

    This team is amazing and I loved that they found me the best rate, have told several people about

    ...

  • author
    Salomon
    Oct 15, 2020
    Over all a great experience

    Over all a great experience! It was really a great experience, a little slow but it was definitely worth it for me. They helped me get a great deal on my automobile refinance. Thank you!

    ...

  • author
    customer
    Oct 15, 2020
    Great rates, but bad customer service.

    Great rates, but unfortunately bad customer service. It took close to 3 months to refinance my car and they don't bother to give you any updates. Unless you ask.

    ...

  • author
    RJH
    Oct 14, 2020
    Very quick and easy to refinance with a…

    Very quick and easy to refinance with a conventional loan. The staff were extremely knowledgeable and answered all of my questions in a timely manner. Highly recommend using them to refinance your next car or buy out your next lease!!

    ...

  • author
    Victoria Barton
    Oct 14, 2020
    Everyone went above and beyond to help…

    Everyone went above and beyond to help and and they were very compassionate and understanding.

    ...

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