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BestMoney.com
FiWize Review
Reviews 64
FiWize
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FiWize
FiWize
Excellent
Reviews 64
Bestmoney Staff
May. 26, 2021
1 min read
BestMoney Staff
FiWize summary
FiWize is an online lender specializing in residual auto loans. Also known as balloon financing, residual financing involves low monthly payments with a large “balloon” payment at the end. FiWize offers this type of auto loan for purchasing new and used cars, refinancing, or buying out a lease.
Pros
  • Lower monthly payments than a standard loan
  • Option of returning vehicle at end of lease without buyout
  • Low minimum credit score
Cons
  • Large “balloon” payment at end
  • Process isn’t done entirely online
  • Gap coverage not offered in New York state

FiWize at a glance

4.0
Editorial score

Online experience

Good online resources, but no access to rates
4.0

Customer services and support

Limited ways of reaching lender
3.0

Loan Types

Offers all loan types
5.0

Repayment Flexibility

Offers multiple repayment plans- but no special repayment programs
4.0

Eligibility (credit score)

Doesn't cover bad credit
4.0

Overview

FiWize offers its auto loans for purchase, refinancing, or leasing of new or used vehicles. They offer multiple loan options to choose from depending upon how long you wish to keep your vehicle. Any option they offer will be focused on providing the borrower the lowest possible monthly auto payment.

Suitable for?

A FiWize loan is a great choice for anyone who wants a low payment loan to purchase a new or used car  or refinance an existing vehicle.

Features

FiWize offers multiple loans options for purchase, refinancing, or leasing of new and used cars. FiWize’s loans contain a number of unique features that makes this lender stand out from the crowd. Lower monthly payments are only the beginning with this auto lender.

Here are some of the most notable features of FiWize’s financing services:

  • Reduced monthly payments, with potential savings of up to hundreds of dollars per month
  • Friendly and helpful loan consultants to guide you through the application process
  • See rates and monthly payments without impacting your credit score
  • A variety of loan options depending how long borrowers want to keep their vehicle and the age of that vehicle

Application Process

Getting a car loan shouldn’t be an exhausting process, and luckily FiWize gets the job done quickly. To get a quote, simply select from one of these three options: purchase, refinancing, or lease buyout. Fill out your name, contact details, and vehicle information, including make, model, trim, and mileage. Hit submit and wait for an agent to call or email you back.

A FiWize representative will clarify any questions and make you an offer. If you accept the offer, FiWize will then run a credit check to determine whether it can go ahead and finalize your auto loan. FiWize promises to handle the contract, the payoff (if you’re refinancing), purchase funding, title, and other paperwork.

Loan Types and Terms

The terms and conditions are fairly simple and FiWize is transparent about all that’s involved. Depending on whether you’re purchasing, refinancing, or leasing a vehicle, FiWize offers the following options:

  • You can sell or trade your vehicle yourself and pay off the loan balance at any time.
  • No prepayment penalty.

Repayment Options

Customers may choose from loan terms of 36 to 84 months (3 to 7 years). Like any other car loan, longer terms translate to lower monthly repayments and shorter terms translate to lower total interest. Thanks to FiWize’s multiple loan offerings, some loans have even lower monthly repayments than most other auto financing.

How Safe Is It?

FiWize is a privately held fintech company incorporated in Delaware and headquartered in Scottsdale, Arizona. It is open and transparent about its services, terms, and conditions. FiWize offers a secure and affordable way of financing your vehicle.

Help & Support

Every FiWize financing application involves a call with an agent who will then guide you through the entire process. FiWize’s website contains plenty of information on how its loans work and how to apply, along with useful calculators to help estimate your savings ahead of time.

Phone: 877-4-FIWIZE (877-434-9493)

Email: Direct contact form on website

How FiWize Compares


FiWizeLendingTree
Minimum credit score620600
Loan amounts$10,000 - $150,000$7,500 - $300,000
Loan term24-72 months12-72 months
Suitable forLow monthly paymentsComparing auto loan offers

Summary

If monthly payments are the main thing stopping you from purchasing or refinancing a vehicle, FiWize may be for you. Thanks to FiWize’s auto loan options, borrowers can now obtain a loan with significantly reduced monthly payments.

Physical Address

8901 E Pima Center Parkway

Suite 230

Scottsdale, AZ 8525

BestMoney Staff
Written by
Bestmoney Staff
Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.
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See what some costumers are saying about FiWize
FiWize
Excellent
Reviews 64
on
Excellent
81%
Great
11%
Average
2%
Poor
3%
Bad
3%
c
customer
9 months ago
Got good rate and good service…
Got a good rate and responsive service from everyone at FiWize, especially Michelle.
M
mike
9 months ago
Excellent Service and Communication
Excellent Service and Communication. Great Loan rate Smooth transaction and all online
c
customer
a year ago
I would highly recommend Fiwize
I would highly recommend Fiwize. They were very helpful during the lease buyout process for my car, and what I really like about FiWize was that the reps were quick and responsive to my emails. They really offer reasonable and competitive rates that I was happy about. They made the process very easy and efficient. Thanks, FiWize!
J
joe vitalone
a year ago
Michelle Ricketts
Michelle, Has been great to work with.. above and beyond
c
customer
a year ago
FiWize worked with me/my lender to get…
FiWize worked with me/my lender to get me the fantastic rate that was initially quoted even when it looked like we may have to use a different lender with a significantly higher rate. Got a low monthly payment and great terms. Very satisfied
V
very unhappy, pissed off custo
a year ago
why Me
I applied and was approved for refinancing w/ PenFed credit union, apparently GM financial made a mistake with the transfer of lien holder, and know FiWize has thrown it back at me, instructing me to go to DMV, to correct GM financials mistake and pay the fees to obtain a copy of the title, Gm financial was suppose to send at no cost, here's a copy of the B.S letter I received from FiWize: Good evening Mr. Robinson, We received notification from GM Financial that they simply cleared the electronic lien on your electronic CA title instead of requesting the paper title and signing off on it. I attached the letter for your review. We need the original paper title in order add your new PenFed Credit Union lien per your loan agreement. How do you get it? I believe you can sign into your CA DMV account like you do for renewals and print your paper title. It will go to the address CA has on file for you. ( I tried to login to DMV,org its not allowing me to print a copy because GM financial is still listed as lien holder ) You can order it from any field office as well. I found this site which is licensed by the State of CA to order titles as well. everyone who visit Calif DMV, knows you have to stand in line for 2-3 hours before you reach the information desk for assistance for why you there, then your given a number and you have wait even longer for your number to be called, THIS IS NOT FAIR!, why should I be inconvenienced for someone else mistake. my experience with FiWize went from Good to terrible stressful situation. maybe treat you right?, I got F..ked, They get 0 stars, I had to give at least 1 star to leave a review.
N
nctim
a year ago
Very helpful via phone and throughout…
Very helpful via phone and throughout the whole transaction. Highly recommended.
N
nl
a year ago
I truly enjoyed working with the staff…
I truly enjoyed working with the staff at FiWize. They communicated effectively and in a timely manner. The process was seamless, as a result.
eric
a year ago
Great experience with Michelle
I had the pleasure of working with Michelle. I never did a lease buyout and she made the process so simple, clear and easy for me. I can’t say enough great things about her and the company she works for.
c
customer
a year ago
Car refinance.
Quick and easy.
C
connecticut customer
a year ago
Terrible Customer Service and Overall Process
The only positive part of this process with FiWize was the competitive interest rate. The representatives at FiWize extremely misrepresented the processing time. They originally quoted me a week and it took them close to a month. They said you wouldn’t have to step foot in the DMV to re-register your car which was a lie. They don’t respond to emails asking them for an updated status and timeline of the process. I had to upload my payoff package multiple times because the the loan processor didn’t complete her part within the time limit of the payoff quote. They had incorrect information on loan documents that I told them needed to be corrected before signing anything. Honestly, you are better off just rate shopping with a couple of local credit unions in your area. Guaranteed they will have a great rate and process your loan a lot quicker than FiWize.
c
customer
a year ago
I got a good rate but the process was not good
I got a good rate but the processing stage was sub-optimal. Communications were sporadic and document requests were not clear. There were tasks that I had to do to collect required docs and the instructions were not that clear. I had to reach out to them a few times to see where things are at and the replies were not timely.
B
bryan
a year ago
FiWize has the lowest rate out there
FiWize has the lowest rate, and good customer service as well.
A
aj lawrence
a year ago
FiWize got the job done
Jerry T did a great job and provided support when needed. There were a few number errors but they were ultimately resolved.
D
david b
a year ago
Saved me a great deal of money on interest charges and super convenient!!
FiWize turned out to be an amazing outcome in a refinance rate for my vehicle saving me over $2,700 over the life of my original dealer auto loan! The personnel were helpful and responsive and I was able to do everything online or by phone. The only reason they are not five stars was the loan took over a month from start to finish.
C
carl
a year ago
Lease Review
There were communication glitches which cause me to give a 4 star. I do recommend FiWize for your leasing needs and a fair rate. Carl McCullum
N
nick c
a year ago
Reduce my rate by 12% and had it done…
Reduce my rate by 12% and had it done in less than a week beginning to end. I would use and recommend FiWize to refinance your vehicle. Final interest 3.81%
N
norman rivers
a year ago
Thank you for all your help.and make my…
Thank you for all your help.and make my dream come true...Now I can buy my lease car and keep my 2019 Kia Optima sx turbo. Very happy with your service.
A
aaron p
a year ago
Fast and the easiest process !!
Fast and the easiest process !!! I got 5 percentage points lower then my current auto loan definitely will use them again in the future …. FYI make sure you send all info they need back asap my loan app and loan funding was less then 2 weeks at most and everyone is polite which is a big one for me
c
customer
a year ago
Very easy process
This process was extremely easy and it saved be $10,000 on the my previous loan! I went from a 12% interest down to 4.14%. Everyone that I worked was extremely helpful and patient. I have already recommended FiWize to a few friends.
N
nadia - greater boston, ma
a year ago
The FiWize team was extremely helpful…
The FiWize team was extremely helpful and worked hard to get me a great deal and meet a tight deadline while paying great attention to every detail of a complex transaction. Many thanks to Jerry Turner, Kenneth Elias and Michelle Ricketts. I highly recommend using their services and would definitely go to them again. Call or email Jerry for information.
c
customer
a year ago
Fast quick and professional.....
Fast quick and professional.....
O
o.o.n
a year ago
👏🏽👏🏽
It was a process but I was able to refinance my car satisfactorily, way beyond my previous payment. I recommend Fiwize, they are intentional and true to service. Keep it up team!
c
customer
a year ago
All good
All good. Got exactly what was promised in the pre-approval. Would recommend.
c
customer
a year ago
Jerry Turner was a lot of help with my…
Jerry Turner was a lot of help with my refi definitely recommend talking to him.
c
customer
2 years ago
The people at FiWize were great
The people at FiWize were great - everyone was helpful, polite, and got everything done correctly in the shortest time line
S
shaun
2 years ago
Process was smooth
Process was smooth, quick and stress free. Michelle answered all questions as soon as I had them and got our paperwork processed quick. Thanks!!
J
john doe
2 years ago
They can save you money!
They dropped my interest rate by 66%. Went from 18% to under 7%. Not even my Credit Union would offer me a refinance. Communication was a little lacking at times, but they got the job done.
K
kaili phelan
2 years ago
quick and painless process…
This was a quick and painless process to refinance my auto loan. They were able to get my interest rate cut in half with a reputable creditor. I was denied by others and I’m happy that I found them!
A
angela u.
2 years ago
Awesome company
They got me a great rate and at the term I wanted to be at. Saved me $5000 on interest! 🙂🙂🙂🙂 A hiccup in the paperwork on both our parts but they took care of it all and were there every step of the way. Great people to work with!
M
michael belluscio
2 years ago
You guys were awesome
You guys were awesome. My rep was awesome. Very knowledgeable and got my loan done quickly. Thank you for great service. Michael Belluscio
S
skylar
2 years ago
The team at FiWize made our lease…
The team at FiWize made our lease buyout process seamless and easy. We are very grateful to them for helping us with the stressful process.
c
customer
2 years ago
Best option I could have done
The FiWize team was very helpful and communicated throughout the process. I couldn't be happier with the results they offered, with loan not being even a year old. You get so many "offers" to save you, and they helped find the perfect solution for you. No hidden cost, or surprises. Saved in overall cost and will look to use them again in a year to see if we can get down even lower. Great team!
c
customer
2 years ago
Everyone at Fiwize was wonderful
Everyone at Fiwize was wonderful. Very patient with me when I had some mis haps and the vehicle I wanted was sold, and they got me an amazing loan. Thank you to Jerry who was my main point of contact and the rest of the team for helping out. I am very happy with my experience and would recommend them to anyone looking for a great auto loan.
c
customer
2 years ago
FiWize made getting a refi a breeze
FiWize made getting a refi a breeze. Their system is both automated but also with excellent communication available with live support.
J
john
2 years ago
FiWize made it easy and seamless for me…
FiWize made it easy and seamless for me to purchase my auto. I highly recommend them for financing your next purchase. John Atlanta, GA
M
mary
2 years ago
Working Jerry was a Pleasure everything…
Working Jerry was a Pleasure everything was easy and straight forward. No hassle everything done through email which was very convenient. I would recommend Friends and family .
c
customer
2 years ago
Great Customer Service
I had a great experience refinancing through FiWize. They were very helpful and fast whenever I had questions and made it a very easy process.
A
ali
2 years ago
Very satisfied
From the beginning everyone who assisted us were very helpful, quick in replying, informative and friendly. The experience was great and I would highly recommend them.
l
laroche holmes
2 years ago
just would like to say it was very grateful experience
just would like to say it was very grateful experience working with Ken and Michelle thay was fantastic i would definitely recommend them to my friends thanks again
S
shami benjamin
2 years ago
Good company
Good company, Michelle was very professional and helpful. I will recommend and use this company again for future transactions.
c
customer
2 years ago
Awesome Service.
Awesome Service.
c
customer
2 years ago
My loan case manager was extremely…
My loan case manager was extremely responsive and available to any of my questions and got the process done smoothly. I even knocked off a few more points off the initial interest quote, which was a bonus!
E
engred
2 years ago
Financing my car purchase with FiWize…
Financing my car purchase with FiWize was fast and easy!
T
teresa
2 years ago
Good service, but there was a mistake
I was really surprised that they were able to find a lender willing to work with my situation at a fair interest rate. They kept me up to date throughout the process and everything was going good.The problem I ran into is when they apparently mixed up my information with someone else's and then told me I had to put more down than originally quoted. It eventually got straightened out, but this happening at all is why I didn't give 5 stars.
c
customer
2 years ago
Ken was a big help
Ken was a big help! Answered every question I had along the way..I didn’t get the initial terms I hoped for but we still made it work. I finally accomplished my goal of lowering my car note!
E
ec
2 years ago
Great team
Reduced my interest rate in half and dropped my payment >$100/mo. Help through every step of process. Have already recommended them to several friends.
N
nick pereira
2 years ago
Fiwize has a great team of people and lenders!
Everyone that worked with me at fiwize was awesome! The customer service is the best. They were all quick to communicate with and easy to work with around my schedule. They were great in discussing with me to find the loan terms that worked for me. I didn't get this with other lenders. Other lenders were unwilling to negotiate. Since fiwize is a lender broker I am sure they have a vast network of lenders that will approve you for your situation. You can count the team at fiwize to get you a loan the car you want! Highly recommend.
c
customer
2 years ago
Great to work with.
Great to work with.
A
an
2 years ago
They did a great job.
They did a great job.
D
denise jones
2 years ago
I received great service and the…
I received great service and the promised rate for the refinance of my vehicle. Thanks for a positive experience FiWize.
D
diana price
2 years ago
Follow up
Had to do allot of follow up with them regarding documents. Should not send documents through regular mail, FEDEX is the most effective way to handle especially when coming across country. Staff was friendly, but the University Credit Union was too slow. It was not clear why I had to join other than now I realize I need to transfer money each month to an account in order to pay for loan. Statements would have been a better option, then I could have used my own bill pay account.
S
steve
2 years ago
Everyone was nice and polite and follow…
Everyone was nice and polite and follow up was timely. I just didn't appreciate having to submit some documents twice because the process was taking longer than anticipated. Overall the process was pretty smooth.
V
victor aguilar
2 years ago
Car Loan Refinancing
Thanks for refinancing my car loan. It was way and semi-quick. I never thought I could do such a thing, but your team walked me through everything. Appreciate your help. Well recommended.
M
michele johnson
2 years ago
From start to finish the process was…
From start to finish the process was easy. I couldn’t have asked for a better experience.
C
christopher obregon
2 years ago
Great rates and Service
I dropped 10% on my loan, shorter term and it feels good that more is going to principal than interest. FiWize picks great rates 👍
M
michael hart
2 years ago
You guys did a fine job
You guys did a fine job! Thanks, Mike
J
jeff stone
2 years ago
FiWize did a great job of helping us…
FiWize did a great job of helping us refinance our auto loan to a very low rate. Their service was quick and efficient!
C
christopher martin
2 years ago
I was very happy with the level of…
I was very happy with the level of service from FiWize. Very quick response times, helpful staff etc. The finance was somewhat nonstandard since it was done for a Tesla that had to be purchased online. There were a few hiccups involving the timing of the car delivery and paperwork mixups from Tesla etc. FiWize handled their part of the process very smoothly.
D
devin hill
2 years ago
This team is amazing and I loved that…
This team is amazing and I loved that they found me the best rate, have told several people about
S
salomon
2 years ago
Over all a great experience
Over all a great experience! It was really a great experience, a little slow but it was definitely worth it for me. They helped me get a great deal on my automobile refinance. Thank you!
c
customer
2 years ago
Great rates, but bad customer service.
Great rates, but unfortunately bad customer service. It took close to 3 months to refinance my car and they don't bother to give you any updates. Unless you ask.
R
rjh
2 years ago
Very quick and easy to refinance with a…
Very quick and easy to refinance with a conventional loan. The staff were extremely knowledgeable and answered all of my questions in a timely manner. Highly recommend using them to refinance your next car or buy out your next lease!!
V
victoria barton
2 years ago
Everyone went above and beyond to help…
Everyone went above and beyond to help and and they were very compassionate and understanding.