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Allstate Review

Reviews 363
Allstate-QS
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Allstate-QS
Allstate-QS
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Reviews 363
Nadav Shemer
Apr. 16, 2021
3 min read
Nadav Shemer
Allstate-QS Summary
Allstate Insurance Company is one of the largest publicly held insurance companies in the United States, servicing 16 million households. It has agents all around the country to advise you on auto insurance as well as other types of insurance and asset protection. Allstate offers a full suite of car insurance products, including collision coverage, comprehensive coverage, and roadside assistance.

Allstate-QS at a glance

2.4
Editorial score

Insurance Features

This category measures the overall quality of the product
2.4

Discounts Available

This category measures the overall quality of the product
2.4

Customer Service

This category measures the overall quality of the product
2.4

Online Experience

This category measures the overall quality of the product
2.4

Direct Insurer?

This category measures the overall quality of the product
2.4

Pros and Cons

One of the biggest benefits of being insured with Allstate is that it offers every type of car insurance imaginable. Therefore, if you wish to start out with one type of policy and add other forms of coverage later on, you can do so through the same provider. Allstate serves all 50 states and DC, with agents around the country to answer any questions, give you a quote, and help you purchase your insurance policy. Another handy feature is its Drivewise program, which rewards policy holders with cashback for allowing Allstate to measure their driving behavior.

Allstate ticks most boxes, but if there is an obvious downside it’s that all its car insurance policies are for 6 months rather than for 12 months. By renewing its customers policies every 6 months, Allstate has 2 opportunities each year to increase rates. Having said that, this doesn’t mean it will increase your rate at every opportunity – only that it has the option of doing so.

Types of Auto Insurance

Allstate offers the following car insurance policies:

Collision coverage. Covers expenses related to vehicle damage or destruction.
Comprehensive coverage. Covers expenses related to things like vehicle theft.
Liability coverage. Covers expenses related to injury, death or property damage in situations when you are at fault.
Medical payments coverage. Covers medical or funeral expenses if you or your passengers are injured.
Uninsured & underinsured motorist coverage. Covers your expenses if the other driver is at fault and isn’t covered by any form vehicle insurance.
Rental reimbursement coverage. Covers the cost of renting a car while your car is being repaired.Sound system insurance. Covers the cost of replacing stolen or damaged audio or video equipment.
Roadside coverage. Covers the cost of roadside services like tire changes and jump-starts.
Personal injury protection. Covers expenses related to injuries you suffer as a result of a vehicle accident.
Personal umbrella policy. Covers liability above and beyond your other liability underlying limits.
Property protection coverage. Covers the cost of damages you cause to someone else's vehicle unintentionally.

In addition, it also offers the following specialty policies and add-ons:

Accident forgiveness. Add-on that ensures you won’t be penalized if you’re responsible for an accident.
Safe driving bonus. Promises a check in the mail for every 6 months you don’t have an accident. Also includes $100 off your collision deductible the day you sign up, and an additional $100 off your deductible for each year you drive without being involved in an accident (up to a max of $500).
Classic car insurance. Custom-made auto coverage for vintage and antique vehicles.
Ridesharing coverage. Limited add-on for drivers who work for services like Uber or Lyft. Available in 42 states and DC.
Drivewise. Discount of up to 3% on your policy for using the Drivewise app, which analyzes your driving behavior. Plus an additional 15% cashback after your first 50 trips, and every 6 months after that – as long as you keep using the app. Additional rewards for completing safe driving challenges.

How to Apply

There are two ways to get a quote from Allstate and begin your vehicle coverage application: online or by using Allstate’s website to find an agent near you. If you choose to begin the process online, you’ll need to fill in a few details about yourself and your vehicle. An agent will get in touch with you shortly afterwards to complete your application. You’ll need to create an account on Allstate’s website in order to take out a policy. The good news is you can use your online account to file claims, use some of Allstate’s handy tools and resources, or even find your policy documents. The online tools and resources include a calculator to help you figure out your monthly payments from your auto insurance costs.

Filing a Claim

Nobody wants to have to file a claim, but the possibility of having to file one is the entire reason for purchasing auto coverage, right? Allstate offers 4 convenient ways to file a claim.

  • Log in to your account to file and track your car insurance claim online.
  • Use the Allstate mobile app to start your claim from your smartphone and track it from anywhere. It includes a handy function to snap and upload a few quick photos of your vehicle’s damage.
  • Call 1-800-ALLSTATE (1-800-255-7828) to file and track your vehicle claim over the phone.
  • Find an agent in your area to assist you personally.

Contact Allstate

Allstate has agents located in all 50 states and DC to help you purchase coverage or file a claim. To contact company headquarters or ask to speak to an agent or a member of staff, you can use the following channels:

Phone: 1-877-810-2920. 24/7 toll-free number.
Post: Allstate Insurance Company, P.O. Box 660636, Dallas, TX 75266
Website: Find an agent with Allstate’s handy Agent Locator tool.

Summary

Allstate offers a full suite of auto insurance products and add-ons from one of the biggest names in the insurance business. The company has operated for almost a century but has progressed with the times, offering a useful website and mobile app to make it easier for customers to purchase insurance and file claims. With so many types of products and extras, it has something to offer all types of drivers in all parts of the U.S.

Nadav Shemer
Written by
Nadav Shemer
Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. He enjoys writing about the latest innovations in financial services and products. He writes for BestMoney and enjoys helping readers make sense of the options on the market.‎
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Rajes Kumar
2 months ago
Customer service number…
Customer service number ((9382146348))Customer service number ((9382146348))Customer service number ((9382146348))Customer service number ((9382146348))
Jamie Marchiano
3 months ago
Ed Wizmirski agency is who you want to…
Ed Wizmirski agency is who you want to go with! My family has used Ed for our insurance needs for many years. Any insurance policy is only as good as the agent backing it up. I can’t say enough wonderful things about Ed from beginning to end. At the end of the day, you want to do business with a trust worthy and knowledgeable source and Ed is it!!!
MP
Meher Pakki
3 months ago
I was delighted to get the assistance…
I was delighted to get the assistance for my car door unlock on 1st January, 2024. Within 20 mts of my call for help, Mr Sam, Technician from Allside Roadside Assistance artived my place and unlocked my car door. He is very helpful and dedicated towards his duties.
Beth Pacheco
4 months ago
AllState Roadside - Always Ride in the Hands
I had just the stand-alone AllState Roadside Assistance, without the insurance policy. I took out the membership at 3am when I was stuck, engine totally dead, in dangerous and rapidly changing situation. Feeling like the last brisket on 4th of July weekend admidst hordes of ravenous shoppers, I scrolled my phone frantically, trying to invent a friend out of my ass. I found one. I signed up on the phone, there was NO preclusion about immediate service. Before 4am, big tall headlights suddenly lit up the parking lot, and all the wolves around the edges. I rode out in the hands, flying the one finger salute. A number of other times I called for service, a LOT of service calls, but they came each time, each covered service was cheerfully provided; they had reliable arrival within 1-2 hours, at most, and never stood me up or did the "actually it will be two more hours," after-you-waited-your-hour crap. They said "by 9pm," and pulled up at 8:53. They were pros who did the job, not super (over) friendly, just qualified mechanics or towguys or whichever I was needing with professional courtesy. You never had to flirt with a guy, to make sure he towed you out. All around, the best roadside assistance company I ever had, would recommend without reservation to ANYONE. Someday, it will be you.
Tami M
6 months ago
All insurance is expensive - Allstate has great service!
People usually only leave reviews to complain, so I feel that it’s my duty to leave a great review for Allstate, Service King / Crash Champions on 380, and Enterprise rental car also on 380! My young adult daughter was rear-ended, and the at fault party’s no-name tiny insurance company strung us along and eventually denied the claim. We needed to get her car fixed and ended up filing a claim through our own Allstate uninsured motorist policy. From the day we called Allstate, the ball started rolling quickly! The same day they assigned the shop of my choice (Service King / Crash Champions) and had Enterprise call me to schedule a rental car. It took about a month to get parts and complete the repair, but Ashley at Service King texted us updates and was the one who answered the phone anytime I called. It was so nice to be able to talk to one person throughout the process. They also dealt directly with Allstate. Enterprise rented us a nice car, and we were able to leave it at Service King when we picked up our car. I can’t say enough good things about how these three companies made a frustrating process as simple and easy as possible. Special shout out to Ashley at Service King / Crash Champions for always keeping us informed of the status! Highly recommend Allstate, Enterprise, and Service King / Crash Champions!
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